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Hi All! I apologize for making a question just joining the site but I am desperate! My S4 turned off randomly last night and won't turn on/charge. The weird part is that if I disconnect and reconnect the battery, the phone tries to turn on, show me initial screen and then go black. Keep in mind I did NOT touch the power button! The device, by itself, Turns on and then goes black. If I leave VolDown button pressed, and NOTHING else while connecting the battery, I get to Download Mode automatically, but after a couple seconds, the screen goes black again. I am desperate, my local Sprint stores haven't opened yet, so I can't go to them. Any and all help is Greatly appreciated!!
(P.S. Any way to recover data like pics etc from the phone?)
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
frostedunit said:
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
+1 on this. if you gave a safety pin, rin it around the edge od the power button to see if you can unstick it.
power button stuck...yea use a needle to ory it out then clean around it... all else fails, id try a new batt.. OR if your trying to charge off a laptop or a weak 500ma charger., by nature alot of.times the phone wants to boot whenever it detects a charger connected, but in your case the batt is to dead to stay on and the charge is too weak to.keep it on.. therefore simulating a " bootloop "... if this is the case, you need to find a 1ma or 2ma charger...
but.id try the checking the button first.
Sent from my SPH-L720 using xda app-developers app
frostedunit said:
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
VandyCWG said:
+1 on this. if you gave a safety pin, rin it around the edge od the power button to see if you can unstick it.
Click to expand...
Click to collapse
chris-allen said:
power button stuck...yea use a needle to ory it out then clean around it... all else fails, id try a new batt.. OR if your trying to charge off a laptop or a weak 500ma charger., by nature alot of.times the phone wants to boot whenever it detects a charger connected, but in your case the batt is to dead to stay on and the charge is too weak to.keep it on.. therefore simulating a " bootloop "... if this is the case, you need to find a 1ma or 2ma charger...
but.id try the checking the button first.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply guys! I had some time to head over to my local Sprint shop, because insurance. Technician said it's a known issue, and that changing some internals (audio port, charge port etc) fixes the problem. Although this was not the case for me, I'l be getting a replacement on Tuesday. That being said, I would still like to get my info off of this phone. Any suggestions on the workaround of that power button? Thanks in advance!
adamscott38 said:
Thanks for the reply guys! I had some time to head over to my local Sprint shop, because insurance. Technician said it's a known issue, and that changing some internals (audio port, charge port etc) fixes the problem. Although this was not the case for me, I'l be getting a replacement on Tuesday. That being said, I would still like to get my info off of this phone. Any suggestions on the workaround of that power button? Thanks in advance!
Click to expand...
Click to collapse
As for getting your stuff off, sounds like Sprint might be the only way. Maybe you could mount your S4 to a computer and see if it will let you get stuff off.
VandyCWG said:
As for getting your stuff off, sounds like Sprint might be the only way. Maybe you could mount your S4 to a computer and see if it will let you get stuff off.
Click to expand...
Click to collapse
Tried mounting, phone won't turn on so it wouldn't get recognized by the computer. I'll try prying out the power button to see if that fixes anything...
Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Conquestfan said:
Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Click to expand...
Click to collapse
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
DeadlySin9 said:
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
Click to expand...
Click to collapse
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Conquestfan said:
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Click to expand...
Click to collapse
Experiment and see if you can get it to stay there. If not, you may need to try a best buy if you can.
Sent from my SGH-I337 running BlackBox 3.0
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Conquestfan said:
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Click to expand...
Click to collapse
If it won't start they won't know it's rooted. They'll try to flash the firmware which will remove root if they're successful, so again they won't know
Sent from my Nexus 5 using XDA Free mobile app
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Conquestfan said:
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Click to expand...
Click to collapse
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
put it in downloadvolume down power and home button use odin to load factory file hope this helps
ron31 said:
put it in downloadvolume down power and home button use odin to load factory file hope this helps
Click to expand...
Click to collapse
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Conquestfan said:
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Click to expand...
Click to collapse
did you try factory reset
ron31 said:
did you try factory reset
Click to expand...
Click to collapse
I couldn't do factory reset because the phone wouldn't stay on long enough to do ANYTHING.
So as an update to this...
I was on my way to the closest store with samsung experience which is about an hour away from me and when I almost get there my phone RANDOMLY turns on...
I couldn't be more pissed and happy at the same time. So, obviously I try messing with it a bit and it shuts off again. This time I can get it to turn on after about 15 tries. Long enough for me to do a factory reset!
It lasted a good 30 minutes to an hour and it shut off again.
Hardware issue or is anyone else having this issue with 4.4.2 nc1?
No I haven't on mine you all have to bring it in for repair
ron31 said:
No I haven't on mine you all have to bring it in for repair
Click to expand...
Click to collapse
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
Conquestfan said:
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
Click to expand...
Click to collapse
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
Conquestfan said:
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
Click to expand...
Click to collapse
send it back to samsung
ron31 said:
send it back to samsung
Click to expand...
Click to collapse
I would but they don't accept anything past a year. If it ever boots up again I'm going to install a different rom and just cross fingers
I've been informed my phone might still be under factory warranty. Just out of speculation, if you root your phone and it ends up malfunctioning what would they do if you send it in for warranty? I'm not sure if my issue is hardware or software related at all.
Hi, my Galaxy S4 suddenly died out while I was using it halfway. It was still charging (actually 100% already). The phone blackout and I couldnt turn it on.
Here's what I tried:
1) pull out battery and wait for a while then put it back and power on
Result: nothing happens
2) same as 1) but with another spare battery
Result: nothing happens
3) let it charge (to power socket) and waited for about 15 mins
Results: the top side of the phone was warm (beside the microSD slot) and I still cannot power on.
Is this phone useless already?
b_ongzhenyu said:
Hi, my Galaxy S4 suddenly died out while I was using it halfway. It was still charging (actually 100% already). The phone blackout and I couldnt turn it on.
Here's what I tried:
1) pull out battery and wait for a while then put it back and power on
Result: nothing happens
2) same as 1) but with another spare battery
Result: nothing happens
3) let it charge (to power socket) and waited for about 15 mins
Results: the top side of the phone was warm (beside the microSD slot) and I still cannot power on.
Is this phone useless already?
Click to expand...
Click to collapse
Hi mate
Sorry to hear what happen .
Question after you switched to phone on and waited maybe 1-2 min did you try to connect it to the pc, see if the system is alive if you have access to your files.....if so the phone is ok..but maybe the screen is dead or something is loose inside.
MAX 404 said:
Hi mate
Sorry to hear what happen .
Question after you switched to phone on and waited maybe 1-2 min did you try to connect it to the pc, see if the system is alive if you have access to your files.....if so the phone is ok..but maybe the screen is dead or something is loose inside.
Click to expand...
Click to collapse
I didn't hear any sound or vibration when I switch it on. I have not try connecting to PC but even if I could, the phone has password lock so I still cannot access unless I unlock the phone
b_ongzhenyu said:
I didn't hear any sound or vibration when I switch it on. I have not try connecting to PC but even if I could, the phone has password lock so I still cannot access unless I unlock the phone
Click to expand...
Click to collapse
The idea is to find out if the problem is the phone or the display , if the pc recognices the phone it means that the phone works...no real need to acces your files
If it does not then your problem is in the electronics and not in the display......just an idea
MAX 404 said:
The idea is to find out if the problem is the phone or the display , if the pc recognices the phone it means that the phone works...no real need to acces your files
If it does not then your problem is in the electronics and not in the display......just an idea
Click to expand...
Click to collapse
I tried connecting to PC and it does not detect anything. It gets hot beside the microSD slot.
b_ongzhenyu said:
I tried connecting to PC and it does not detect anything. It gets hot beside the microSD slot.
Click to expand...
Click to collapse
mate ,
it looks like a hardware problem take it toSamsung if in warranty still or to a local service center...
I had a similar problem in the past and it ended up being my power button was malfunctioning. It was apparently just stuck in an off/on loop but not showing anything on screen....
Look like mainboard short circuit since top side of the phone got warm and also I assumed from op that display never show anything again.
NonXtreme said:
Look like mainboard short circuit since top side of the phone got warm and also I assumed from op that display never show anything again.
Click to expand...
Click to collapse
MAX 404 said:
mate ,
it looks like a hardware problem take it toSamsung if in warranty still or to a local service center...
Click to expand...
Click to collapse
Is there hope of getting back all the data if it can be repaired? Around how much will it cost? My warranty finished about a month ago
Playzoid said:
I had a similar problem in the past and it ended up being my power button was malfunctioning. It was apparently just stuck in an off/on loop but not showing anything on screen....
Click to expand...
Click to collapse
If this case, it would be switching off and on all the time? At least showing something on the screen?
b_ongzhenyu said:
Is there hope of getting back all the data if it can be repaired? Around how much will it cost? My warranty finished about a month ago
If this case, it would be switching off and on all the time? At least showing something on the screen?
Click to expand...
Click to collapse
Sorry mate , if the phone is not switching on and or is not recogniced by pc i really doubt it, after is fix most likely you will be able.
How much is hard to say.....
MAX 404 said:
Sorry mate , if the phone is not switching on and or is not recogniced by pc i really doubt it, after is fix most likely you will be able.
How much is hard to say.....
Click to expand...
Click to collapse
So how do I fix it?
b_ongzhenyu said:
So how do I fix it?
Click to expand...
Click to collapse
hi
as i said before ...take it to a local service center, could be samsung or a local repair shop
Don't know if anyone can help?
My PH-1 has died
Had some issues with UI stuttering and tried reflashing original rom, but kept getting failed to write errors.
After many attempts I was worried the battery was low. So I powered down. Then when I plugged the phone in to charge, no charging indicator or led showed.
I left it over night to see if it would charge anyway.
Next morning I tried to reboot, but only got a micro second green LED flash and nothing.
Maybe someone will have an idea?
Thanks
Leave it charging overnight.
In the morning connect it to a windows PC while you keep the Vol-
Check Device Manager in windows and see if you can see the device as QHSUSB...
If you can see that there is hope. Let us know
Ok, will give it a try.
Thanks
johnny8910 said:
Ok, will give it a try.
Thanks
Click to expand...
Click to collapse
Tried the suggested, no go I'm afraid.
johnny8910 said:
Tried the suggested, no go I'm afraid.
Click to expand...
Click to collapse
did it every work for you again? i think I did the same thing this morning.
theandrewgordon said:
did it every work for you again? i think I did the same thing this morning.
Click to expand...
Click to collapse
Nope.
Had to get a replacement from Essential.
Hello folks.
So I left my A1 charging at night, the alarm woke me up as usual in the morning. Just before leaving home I took it to check the time and then it was already "dead".
PS: The phone was never been knocked over, wet etc...
Symptoms:
- Black screen, as if was turned off / without battery;
- Buttons do not work;
- Doesn't react to any connections.
- Doesn't enters fastboot mod;
- It's not recognized by the computer;
- Also not charging.
Any help is welcome, best regards.
happened to me the other day on AEX, after flashing a kernel, turns out it does switch on but I had to press the power button for quite some time and then it switched off again upon minutes from switching on. I entered the recovery with the same method and installed another kernel, it works fine now
SALVO9 said:
happened to me the other day on AEX, after flashing a kernel, turns out it does switch on but I had to press the power button for quite some time and then it switched off again upon minutes from switching on. I entered the recovery with the same method and installed another kernel, it works fine now
Click to expand...
Click to collapse
So, let me get this right, in ur case the phone was still working, u just had tu push the butoms for a little more time?
I tryed it here, power/Power + Vol Down/ Power + Vol Up/ Power + both vol down and up, all of them for more than a minute, nothing happened, not even a single vibration, sound or light. =[
KaioSilvaA1 said:
So, let me get this right, in ur case the phone was still working, u just had tu push the butoms for a little more time?
I tryed it here, power/Power + Vol Down/ Power + Vol Up/ Power + both vol down and up, all of them for more than a minute, nothing happened, not even a single vibration, sound or light. =[
Click to expand...
Click to collapse
Hapenned to me on a moto g 4g
Phone's nand or motherboard was dead...
Use your warranty you look like to have a faulty device especially if you were on stock
Dead-neM said:
Hapenned to me on a moto g 4g
Phone's nand or motherboard was dead...
Use your warranty you look like to have a faulty device especially if you were on stock
Click to expand...
Click to collapse
Damn =[
It's a possibility, but it's strange the phone has like 4 months of use, never had any problem.
I'm willing to try some stuff first, even open the phone to unplug and replug the battery on the mb.
Otherwise at my country (Brazil) Xiaomi has no warranty
I had this problem and it was just due to an loose flex cable. Try opening and reattaching them :good:
JakobSWE said:
I had this problem and it was just due to an loose flex cable. Try opening and reattaching them :good:
Click to expand...
Click to collapse
Oh boy, i hope it's "just" something like that, i'm going after the tools to open it, thk!
KaioSilvaA1 said:
Oh boy, i hope it's "just" something like that, i'm going after the tools to open it, thk!
Click to expand...
Click to collapse
No problem, just two screws att the bortom and use the nails around the edge. Be careful not to break the plastic frame around the screen, it can be quite weak.
JakobSWE said:
No problem, just two screws att the bortom and use the nails around the edge. Be careful not to break the plastic frame around the screen, it can be quite weak.
Click to expand...
Click to collapse
So yesterday a oppened the phone, disatached the flats and atatched then again, unfortunatelly didn't help =[.
We also made some tests and seems like it could be an issue with the battery seems like it's not charging nor receiving any charge.
Seems like the "regulator" of the battery or something like that is not working as it should.
I'm gonna try to test this a in a more acurate way, at least to be sure that it's the battery.
Probably on EDL mode. Try reflashing stock with MiFlash. Helped me once.
luxerinolt said:
Probably on EDL mode. Try reflashing stock with MiFlash. Helped me once.
Click to expand...
Click to collapse
I'm making some research about this "EDL Mode". Hope it works, gonna try this later, thk!
KaioSilvaA1 said:
I'm making some research about this "EDL Mode". Hope it works, gonna try this later, thk!
Click to expand...
Click to collapse
You can try make edl usb cable first, if not work then search mi a1 test point, you'll need to jump 2 point on motherboard with wire/pin.
KaioSilvaA1 said:
So yesterday a oppened the phone, disatached the flats and atatched then again, unfortunatelly didn't help =[.
We also made some tests and seems like it could be an issue with the battery seems like it's not charging nor receiving any charge.
Seems like the "regulator" of the battery or something like that is not working as it should.
I'm gonna try to test this a in a more acurate way, at least to be sure that it's the battery.
Click to expand...
Click to collapse
The phone will power on without any battery attached at all, so remove it and see if you get life. If not, then it's not the battery.
http://en.miui.com/thread-1680467-1-1.html
GVN.Gallus said:
You can try make edl usb cable first, if not work then search mi a1 test point, you'll need to jump 2 point on motherboard with wire/pin.
Click to expand...
Click to collapse
So yesterday i tryed to make the phone enter at the EDL mode, by jumping the 2 points on the motherboard. Unfortunately the computer didn't recognized the phone at all, i'v tryed several times.
I'm starting to think that something related to the the motherboard just died.
I'll lend it to a tecnical that can fix it or at least confirm the death of the phone to me.
CosmicDan said:
The phone will power on without any battery attached at all, so remove it and see if you get life. If not, then it's not the battery.
Click to expand...
Click to collapse
Just tested it yesterday, without success.
Even with the battery disconnected and ubs at computer or charger, the phone still not giving any signal of life.
Does it mean that it must be a serious problem?
KaioSilvaA1 said:
Just tested it yesterday, without success.
Even with the battery disconnected and ubs at computer or charger, the phone still not giving any signal of life.
Does it mean that it must be a serious problem?
Click to expand...
Click to collapse
Hi.
I have got the same issue with my A1 as you. Totally dead after charging. Doesent seem to respond in any way.
Have tried out everything found sugested online so far.
Please give an update if you get it back to life somehow.
Thanks
Knievel
KnieveI said:
Hi.
I have got the same issue with my A1 as you. Totally dead after charging. Doesent seem to respond in any way.
Have tried out everything found sugested online so far.
Please give an update if you get it back to life somehow.
Thanks
Knievel
Click to expand...
Click to collapse
Hello mate.
I'm sry for you phone, at my case i'm starting to believe that the mb/cpu died.
I was thinking that it could be the board at the bottom (ubs, mic jac) but i have been told that it's really rare this to happen.
Yesterday i tested the battery and it's fully charged, (so the battery isn't the problem)
I'm weeling to take it at the end of the week into a tec who can test all the hardware stuff in order to know what actually have failed.
Have u also tryed to engage ur phone at EDL Mode?
KaioSilvaA1 said:
Hello mate.
I'm sry for you phone, at my case i'm starting to believe that the mb/cpu died.
I was thinking that it could be the board at the bottom (ubs, mic jac) but i have been told that it's really rare this to happen.
Yesterday i tested the battery and it's fully charged, (so the battery isn't the problem)
I'm weeling to take it at the end of the week into a tec who can test all the hardware stuff in order to know what actually have failed.
Have u also tryed to engage ur phone at EDL Mode?
Click to expand...
Click to collapse
Hi.
Yep also tried shorting the test points, it does not respond to anything. Just totally dead.
Its sad cause i really loved that phone. I might buy a used cheap one with a broken screen and use its main board or other parts.
Thanks Knievel