Exchange Server email not displaying - G2 Q&A, Help & Troubleshooting

I have both LG G2 and nexus 5 hooked into my exchange server. The G2 won't display the emails in the correct format, what I mean is they don't show photos, only the words. On the Nexus 5 (and touchdown hd app on G2) they display the email body as if you're seeing it on your desktop. Is the stock email app on the G2 not able to display it normally, or am I not seeing it up correctly?
Sent from my GT-N5110 using Tapatalk 4

Not experiencing your problem as our servers are set to deliver attatchments differently, but my mail app is not functioning correctly, period. I can have no problems all day, but once I receive an email, or try to respond, I'll get an error that login or password is wrong. It then won't work for a good 15 minutes. Maybe your issue isn't exchange, but the mail app itself? Do you have other emails set up under the mail app? Any problems?

crashN2u said:
Not experiencing your problem as our servers are set to deliver attatchments differently, but my mail app is not functioning correctly, period. I can have no problems all day, but once I receive an email, or try to respond, I'll get an error that login or password is wrong. It then won't work for a good 15 minutes. Maybe your issue isn't exchange, but the mail app itself? Do you have other emails set up under the mail app? Any problems?
Click to expand...
Click to collapse
I get that error also.
Also when I send emails sometimes (not every email I send) it sends weird characters/symbols. I can copy an email that I sent.
Sent from my VS980 4G using Tapatalk

Hmmm my exchange works great.
The only problem is that it doesn't download the email immediately. When I open an email, there is a button that says "LOAD EMAIL" or something.
Not a big deal but if I'm in a dead zone, it's nice to be able to flip through emails still.
I'm sure it's a setting somewhere.
-sent from my LG G2 using XDA Premium 4

Figured it out. In the settings for exchange there is a option for HTML or plain text. I had HTML loaded, i changed to plain text and all is better. I still don't know what the difference is, but it worked.

Related

Email Delay

I'm having troubles with pop email accounts, I'm not being notified for new emails, they do not show up in my inbox until i manually open the email client - I have my client to auto check every 5 minutes, yet if I don't check for half a day and then login I have emails from all times of the day being loaded into my inbox.
my friend is having the issue, was wondering if anyone else was?
It's with hotmail, yahoo and ever business emails servers.
suggestions?
Thanks in advanced
nobody noticed that there email isn't polling when it should be?
If you are using an app-killer, make sure your email app isnt killed with it, since that would eliminate the option to auto-fetch emails.
Inebriatef said:
If you are using an app-killer, make sure your email app isnt killed with it, since that would eliminate the option to auto-fetch emails.
Click to expand...
Click to collapse
Pls check these items.
Have you add to auto kill list? then remove it. along with email app.
com.andorid.provider.download
google.android.apps.uploader
data sync should be on.
try it.
Im sure yore battery life wont last 2 days. and why did you setup pop3? Go for Imap it saves resources and disk space.
Let your computer do POP3 work.
no appkiller of any kind installed
I just noticed now I havn't received emails to my phone in the last 3 days, I had to manualy open the app to fetch it, update is set to 30 min
I use moxier and it updates and polls fine,
email app doesn't.
x10a rooted on o24 software
every other functions works great
robbyf66 said:
no appkiller of any kind installed
I just noticed now I havn't received emails to my phone in the last 3 days, I had to manualy open the app to fetch it, update is set to 30 min
I use moxier and it updates and polls fine,
email app doesn't.
x10a rooted on o24 software
every other functions works great
Click to expand...
Click to collapse
On the first day I got the phone, before doing anything (root) to it, I also noticed that it didn't poll. Had it set for 5 minutes, background data on and it did nothing. Never polled once all day.
So rather than waste my time with something (else) from SE that didn't work I just installed K-9 Mail and never looked backed since
i have all my accounts forwarded to my gmail which i believe is push on android phones (someone correct me if im wrong), although this probably doesnt save battery life, i prefer having my email pushed
zhoustanley said:
i have all my accounts forwarded to my gmail which i believe is push on android phones (someone correct me if im wrong), although this probably doesnt save battery life, i prefer having my email pushed
Click to expand...
Click to collapse
agree...just let gmail take care of it
I prefer to reply or send emails from my actual email account, I did use k9 for a while and it was working and i do like all the additional advanced features it offers. All I need is basic send/receive from a basic client and the android email app is suppose to work like that.
thanks so far guys
rvictorg said:
agree...just let gmail take care of it
Click to expand...
Click to collapse
The regular email client is a bit lacking. Your issue isn't common though. Must be just missing something in the setting somewhere...if not you could always do the total reset on the phone i guess if you really had too.
I recently just caved in and made the full switch to Gmail for all of my accounts. Much easier to manage. It IS full push email I believe, plus imap makes things so much easier it's not even comparible.
It's too bad the gmail app on the phone won't let you send from multiple addys, but the web interface is good for sending from a diff addy in a pinch.
robbyf66 said:
I'm having troubles with pop email accounts, I'm not being notified for new emails, they do not show up in my inbox until i manually open the email client - I have my client to auto check every 5 minutes, yet if I don't check for half a day and then login I have emails from all times of the day being loaded into my inbox.
my friend is having the issue, was wondering if anyone else was?
It's with hotmail, yahoo and ever business emails servers.
suggestions?
Thanks in advanced
Click to expand...
Click to collapse
Just checked it today, App killer was set for auto kill after a hour. Disabled, now push email works.....

Samsung email app aint syncing my gmail

Hi, as title says, I have problem with provided application from samsung, while using premium accpunt, so my emails can be pushed to me... happened to me a second time, that its not getting any new messages for some reason, not even when I refresh it manualy... anyone has similar issue?
Sent from my GT-I9100 using XDA App
Edit: When in settings I try to update incoming server settings, it asks me for password and email, after entering those it gets me 'An error occurred while sending data. please try again. (104)'
But my other account on LIVE works just perfectly, its just this gmail account that sometimes works sometimes doesnt...
Ok, seems nobody else is having a problem in here, so there must be something wrong with my security settings on gmail then..
Umm, why not use the Google-made Gmail app?
David Horn said:
Umm, why not use the Google-made Gmail app?
Click to expand...
Click to collapse
I dont like it, you also cannot get hotmail/live/any other mail into it, I dont like the look of it, and it lacks push notifications...
Tried K9 mail, looks better, but doesnt have the Push either...

Slow push times on samsung email app

I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks
PolishDude said:
I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks
Click to expand...
Click to collapse
When in mail, hit the "settings" button, the soft-touch button next to the middle one, when the settings menu pop-up, hit "more" and then go to "Account settings", in the "email check frequency", you can set to every 5 minutes.
I don't think that's what he wants. Checking every 5 minutes means the email app asks the server if there are new mails. He wants to use the push method of googlemail. With this method the server should tell the app there is a new mail without asking before. This is the technic blackberry uses.
It's just like SMS. These technic consumes less power and causes lower traffic.
Sent from my GT-N7000 using Tapatalk
Kanalcommander said:
I don't think that's what he wants. Checking every 5 minutes means the email app asks the server if there are new mails. He wants to use the push method of googlemail. With this method the server should tell the app there is a new mail without asking before. This is the technic blackberry uses.
It's just like SMS. These technic consumes less power and causes lower traffic.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Then probably an activesync issue and not really a Note-related issue? Should probably bring it up with the app developers. I was assuming he meant the stock Email app that came with the Note.
I have found all emails to be very slow on my new Samsung Note. Whether it be Yahoo or Gmail. At the moment my Gmail says "Your Email will appear shortly". Waited for 5 minutes and still no email.
Yahoo and Mac emails on Note are also very slow to load. On my iPhone 4 on the other hand are very very fast and load instantly.
Tried the Samsung email app. Even the minimum 5 minute interval was annoying.
Returned to the gmail app and get mail instantaneously. Not a necessity, but quite convenient.
Go to the Market and get an app called: Microsoft + Seven, this is the official Microsoft Android mail application. This will do everything you want from the Exchange but much better. Exchange push is flawed from the server side.
I have both installed while + Seven fetches instantly the Exchange sometimes fails to do so.
hagba said:
Go to the Market and get an app called: Microsoft + Seven, this is the official Microsoft Android mail application. This will do everything you want from the Exchange but much better. Exchange push is flawed from the server side.
I have both installed while + Seven fetches instantly the Exchange sometimes fails to do so.
Click to expand...
Click to collapse
That application has so many bad reviews on it.
Is there any updates on why emails are slow to load on the Samsung Note? On my iPhone 4 and Blackberry Bold 9900 emails download very fast with pretty much no waiting while with this Samsung Note it seems like it takes ages to download Yahoo and MAC emails.
How did you setup your gmail through the stock email client? IMAP or exchange?
As for push mail service, my company exchange emails are pushed out instantly without any issues exception of no new email notifications if the email app is open
desiregeek said:
Is there any updates on why emails are slow to load on the Samsung Note? On my iPhone 4 and Blackberry Bold 9900 emails download very fast with pretty much no waiting while with this Samsung Note it seems like it takes ages to download Yahoo and MAC emails.
Click to expand...
Click to collapse
I also had the same issue with the stock app. It is sick and pathetic. Id you are looking for an alternative use Touchdown. I an using this and feel very happy about it.
-Gokul
Sent from my GT-N7000 using XDA App
PolishDude said:
I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks
Click to expand...
Click to collapse
I did not face this issue at all. Maybe something to do with your data connection carier or your gmail account. Try create new gmail account and see if the same problem happen..
Sent from my GT-N7000 using XDA App
naimmkassim said:
I did not face this issue at all. Maybe something to do with your data connection carier or your gmail account. Try create new gmail account and see if the same problem happen..
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Thats great u nt facing any issues but i agree its nt as instantenous like bb or iphone
Sent from my GT-N7000 using xda premium
Same here, android is slow. Sometimes I even need to open My mail to get What google shamelesly calls push... Same with facebook and twitter set to push.
If I was paranoid I would almost suspect man in the middle attack on both wifi and 3g. Lmao
Sent from my GT-N7000 using Tapatalk
I forgot to mention the same issue on Microsoft exchange mail,
Other then instantanious connectivity, this still is the best phone I ever had
Sent from my GT-N7000 using Tapatalk
I agree with the above. The push notifications are in my experience temperamental. Sometimes I get push for my e-mails, facebook and other times there is a very long delay and sometimes I have to open the application before anything shows up.
I've never used blackberry but push used to work nearly flawlessly with my old iphone 3GS (although the iphone e-mail client has many other drawbacks IMHO). I used to get notifications for e-mails instantly.
It is a real shame because I use e-mails a lot for my working life. I have found TouchDown and Moxier Mail to also have flaws and significant battery drain in comparison to stock so don't wish to spend that kind of money on those applications.
npras42 said:
I agree with the above. The push notifications are in my experience temperamental. Sometimes I get push for my e-mails, facebook and other times there is a very long delay and sometimes I have to open the application before anything shows up.
I've never used blackberry but push used to work nearly flawlessly with my old iphone 3GS (although the iphone e-mail client has many other drawbacks IMHO). I used to get notifications for e-mails instantly.
It is a real shame because I use e-mails a lot for my working life. I have found TouchDown and Moxier Mail to also have flaws and significant battery drain in comparison to stock so don't wish to spend that kind of money on those applications.
Click to expand...
Click to collapse
Agree with you.the stock app sucks bad. I have found refuge with Touchdown. The push is still laggy but it does not slow down my note like the stock app.I only wish that the ICS had a better app for Microsoft active sync.
Sent from my GT-N7000 using XDA App
wendyalison said:
Then probably an activesync issue and not really a Note-related issue? Should probably bring it up with the app developers. I was assuming he meant the stock Email app that came with the Note.
Click to expand...
Click to collapse
I am having similar problems with my Note and push email. It worked flawlessly on my HTC EVO. Both are running Gingerbread.
Agreed
Push email on all android (not just the Note) seems to be lagging. I wish there was a solution. With my Note, if I click in inbox, then it is forced to check email. Push email works great on blackberry and apple.
Any solutions will be greatly appreciated. Will ICS improve this any?
Not having problems with the PUSH in Microsoft Outlook Activesync email and Gmail here. Even Facebook push notifications work like charm and PUSH comes as the emails and/or notifications arrive. I actually observed this while using my laptop.
In Manila here.

[Q] Galaxy S4 Stock Email App. So many flaws?

Got my new Galaxy S4. What is up with the email app? are you able to have it push email? i dont want it to poll every 5 minutes, i need my emails instantly...
I turned on sync in the email app, which apparently this is not push, anyways, throughout the day when i open the email app i get a popup saying email sync disabled. Why?
Can anyone confirm that the search function works?? I have my email set up as an imap account, whenever i want to search something in my email i get 0 results, and if i hit the search on server, it does not bring up anything either. This happens with all my email accounts on my phone, and my wife's accounts on her GS4. Any idea why??
I have a rooted S4, not using a custom rom. I have tried K9 email but it is just plain ugly. I actually like how the stock email app looks but nothing works!
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
aawshads said:
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
Click to expand...
Click to collapse
Where do you see the email push setting? only see sync, and whenever i turn on sync, i get a popup a few hours later when i open the app that sync has been disabled. Even when i enable sync, it gives me the option for sync schedule for at most every 15 minutes.
As far as the search, i use godaddy imap and yahoo. I cant search anything out of what is showing when i open the app. It shows me default of i think 25 emails when i open the app and if i scroll to the bottom it starts to load more. When i do a search, it only searches through what is loaded and when i do continue searching on server i get nothing more. The only results is what is in the 25 loaded messages, or 50 messages if i scroll down at let it load more...
crammer04 said:
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
Click to expand...
Click to collapse
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
The thing is i actually really like the email app on the GS4. I think the layout is nice and the email app is one of the few times i actually feel that the air view feature is really useful. The problem is, is that it is not reliable. I need my emails instantly and the email app is not getting it for me. I just figured out the search problem i was having. If i just change in the settings messages to load from 25 to "total" all of my messages will be there and search is fine. I still wish there is a way to have my emails come instantly rather than every 15 minutes. Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
You must be talking about an exchange account. You don't have that option with IMAP.
I dont see the push option, here is what i see
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
crammer04 said:
Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
Click to expand...
Click to collapse
Four major issues are (and there are other minor issues):
- Lack of IMAP IDLE (push)
- When you reply to someones message, the text in their message is reformatted in your reply (font changes and line spacing changes). Looks unprofessional for work email.
- html hyperlinks are sometimes not properly parsed and are unclickable. I get a news service hyperlinks to articles. None of the hyperlinks work on the stock email client. I have to forward the message to gmail or something to click on the hyperlinks.
- emails sent from stock email client do not sync properly and have a different format on my outlook client.
Kaiten has none of these problems. These are not problems with the iphone app either.
GeorgeP said:
You must be talking about an exchange account. You don't have that option with IMAP.
Click to expand...
Click to collapse
plus, to update on the syncing being disabled. I set the sync to on, reboot my phone, opened the mail app and i get the pop up that says sync disabled. I open the settings and the sync option is no longer checked.
Just tried Kaiten...It was downloading so many copies of my emails. It showed each email at least 4 times...uninstalled...
They are correct, the one I looked at was my Outlook.com email address, and my work address. The gmail address shows the same thing as yours.
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
The only thing I miss by using the stock email app is that I can't get it to come up in the combined inbox by default...I have to select it each time which is a bummer.
itiskonrad said:
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
Click to expand...
Click to collapse
If this is true its embarrassing.
Is there any workaround?
hmmm
this is strange cause i have a s4 and only get the 15 minute option, but on my note 3....i get the push option!!! that very strange
Use solmail....
Works with gmail and has neat interface
crammer04 said:
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
Click to expand...
Click to collapse
you think you got it bad, i paid for unlock code on a rogers 1337m and had the push option.
when i inserted a telus sim and and unlocked it, it force reset the phone, force factory reset rather, and now i dont have push.
i also picked up some crappy apps from telus
confused.

Stock email app is not syncing and pushing notifications. Any fix or suggestions?

I'm not receiving any notifications from the stock email app. I have to manually open the app every time I want to check for new emails.
Background data and unrestricted data usage are both turned on. Even if I have the app open, I have to manually refresh to receive new emails.
Sent from my VS995 using Tapatalk
On a similar note, my daily notifications from the Allo app aren't being received at their scheduled times. Have it set to give me a daily quote at 6 AM PST and I just got it a little while ago (it's 1:30 PM PST now).
Sent from my VS995 using Tapatalk
partylikeaninjastar said:
On a similar note, my daily notifications from the Allo app aren't being received at their scheduled times. Have it set to give me a daily quote at 6 AM PST and I just got it a little while ago (it's 1:30 PM PST now).
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
Not, if you click on your account menu after created your new email account you see new scheduled option menu, where you can choose for days and busy time your sync period. In default is set on manual mode
raimondomartire said:
Not, if you click on your account menu after created your new email account you see new scheduled option menu, where you can choose for days and busy time your sync period. In default is set on manual mode
Click to expand...
Click to collapse
The problem is that it's set to push, but I'm not receiving push notifications.
Sent from my VS995 using Tapatalk
protonmail
Sientz said:
protonmail
Click to expand...
Click to collapse
I don't understand?
Sent from my VS995 using Tapatalk
Sorry for the long response, I was saying to switch to Protonmail and not use the default email app.
To the op's, you are not referring to the gmail, are you, are you talking about setup for microsoft or exchange, I think microsoft has messed this up, microsoft released a outlook app, and is forcing people to use it, my current email works with the default, but sometimes is delyed and sending out email doesn't always work, whiles the outlook app, it has many buggs, and always say no internet connection.
I personally use K9 Mail as it works good for IMAP push email servers (also supports POP3). I've always had an issue with stock email apps on Android phones.
Try turning off battery optimization for the stock email app...
That fixed it for me-
AD-
kms108 said:
To the op's, you are not referring to the gmail, are you, are you talking about setup for microsoft or exchange, I think microsoft has messed this up, microsoft released a outlook app, and is forcing people to use it, my current email works with the default, but sometimes is delyed and sending out email doesn't always work, whiles the outlook app, it has many buggs, and always say no internet connection.
Click to expand...
Click to collapse
I'm using the stock LG app, not Gmail. Never had an issue in the past.
Angry Dad said:
Try turning off battery optimization for the stock email app...
That fixed it for me-
AD-
Click to expand...
Click to collapse
I had battery optimization off and also data savings turned off, no dice. Ended up doing a factory reset. Fixed my issue with Allo, too. No problems since.
Sent from my VS995 using Tapatalk
I had this issue as well when I first setup my phone. I went into the incoming server settings and changed security type from SSL (accept all certificates) to just SSL and haven't had an issue since.
Sientz said:
Sorry for the long response, I was saying to switch to Protonmail and not use the default email app.
Click to expand...
Click to collapse
Protonmail is pure garbage from Sweden

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