[Q] Signal issue or what? - Galaxy Note 3 Q&A, Help & Troubleshooting

Just bought note 3 N9005 (LTE version) 3 days ago. Everything is perfect. But i dunno if it is a general problem or it is happening only with me. I live in lebanon until today we dont have 4g connection. So im working on 3G H H+. The issue here is that the signal is always switching from H to H+. When i am not using internet the phone is connected to H when i start browsing or i do open facebook or anything else related to the internet the signal switch to H+, and sometimes it will be H or H+ i tried another sim with another carrier it is the same.
Note: when i call someone the signal is good the phone call does not drop.
Any Help?
Thanks in advance

Hi,
Just follow the steps it may help you
Go to system setting >>Under connections panel >go to more networks >> mobile networks >> network mode and change it to WCMDA/GSM >>restart your device.

Dahdoul said:
Hi,
Just follow the steps it may help you
Go to system setting >>Under connections panel >go to more networks >> mobile networks >> network mode and change it to WCMDA/GSM >>restart your device.
Click to expand...
Click to collapse
It is WCMDA/GSM since i bought it

Related

Conecting to 3G

hello,
after searching on "3G" in the forum, i seems that the problems are just the opposite to my question, they all want 3G to be turned off.
Now I want to connect to 3G (with the "G" icon on the staus bar).
My problem is that it always connect on "edge", with the "E" icon in status bar and when I want to make a video call, it always says that there is no connection to 3G so I can't make videocall.
Anyone knwos how to activate 3G?
I looked into the connections, but I don't want to mess in it without knowing what I do.
BTW I'm in Europe (Belgium).
Thanks
You fell into the same trap I did when I first got a Windows Mobile phone.
G means GPRS and is the lowest, simplest connection speed.
G = GPRS. "Normal" internet speed (9.6-14.4kbps)
E - Edge. "Enhanced" internet speed (normally 48kbps, but can be higher)
3G = 3G internet speed (128-384kbps). Also allows video calls.
H = HSDPA. "Mobile broadband" speed. (1.8Mbps, 3.6Mbps or 7.2Mbps depending on operator).
You'll want to go to:
Start > Settings > Connections > Advanced Network
Make sure that HSDPA/HSUPA is enabled
From then on, it depends on the signal in your area. If you find that you're having a problem getting and maintaining a 3G or H signal, you might need to get an updated SIM from your operator. I got a new SIM from O2-UK and it solved my connection problems immediately.
I see that HSDPA/HSUPA is enabled.
Could it have something to do with the settings in connections (instead of advanced network settings)?
I will also check with my provider (sim card)
Thanks for the reply
i cannot connect to the internet not using wifi. i do however h an H symbol next to my signal. i dont get why i have the hsdpa but cannot connect. i've tried anything i can think of.
*i can't turn data connection on in my comm manager, it automatically disconnects and says wap.cingular not working or gprs not working somthing like that.
*in the connection settings i pick media net wich is automatically picks att but still won't
*in settings/personal/phone i left if auto defualts for bands
*settings/connections/advance network i even tried to put it to hsda ONLY won't work
the only new lead im getting is this Zenith post saying he got new sim card so now it's working. that's all im getting at now. but im even skeptical about that
If you are not getting the 3G or H icon then you either have no coverage or an incompatible SIM.
If you can't connect to the internet you either have incorrect settings on your phone, or your network aren't allowing you on their APN.
Suggest in all cases phoning your network to get clarification.
artesea said:
If you are not getting the 3G or H icon then you either have no coverage or an incompatible SIM.
If you can't connect to the internet you either have incorrect settings on your phone, or your network aren't allowing you on their APN.
Suggest in all cases phoning your network to get clarification.
Click to expand...
Click to collapse
you wouldn't believe how i found out i had no internet. they say'd it was in the system but it was disabled in thier system. i put in my brothers sims and his work just fine. so i told them to look at whatever his plan is and they switch to what he had. anyways long story short i found out not my settings bc you just auto configure it connectin wizards, and wasn't sims card, it was stupid att. i was getting the H icon but not an H on my signal. anyways its all done now. thanks again guys

serious issue on SGS-2 and 3g internet

i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
What country are you in? What carrier are you on? What bands do they use?
location location location.
Where are you from?
And what frequency does operators in your region operate.
just curious, have you tried hard/factory reset?
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
crazy idea - is there any blocking going on in SA or with that carrier? Have you used another not carrier supplied smartphone successfully on that network?
I have been always using their 3g network on my iphone. And still there network only on edge connection on the s2. What i have noticed is that the saved apn sometimes shows up and sometimes disappears
omnia_owner said:
i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
Click to expand...
Click to collapse
Hi, very similar issue here.
For this four days since I have got my GS2 everything was just fine. The data connection and 3G speed was great. Yesterday, all of the sudden all got crappy. Could not display any web pages. It starting to display page but after few seconds pop-up window appear which say "Data connectivity problem. The server failed to communicate. Try again later"
Interesting that my gmail, market, xda app working fine as normal.
I'm in Ireland on O2 now.
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Can someone help to solve the problem, please. Is it possible that something with the hardware is wrong? Broken?
I'll perform the factory reset and will let you know.
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
omnia_owner said:
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
Click to expand...
Click to collapse
Maybe we should ask for replacement...
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Hassanalaa said:
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Click to expand...
Click to collapse
You are right the 3G/2G connection is there but not permanent.
If I press the Internet icon the home page, which is 'Google' appears (sometimes) immediately. I think this is because the page is very light. If I try to open a regular page it loads 1/3 of the content or nothing.
i just hope it is a software bug not a hardware problem
Type on the dialpad *#*#4636#*#* and force the phone to HSDPA only on the dropdown menu. This is a hidden menu on the phone.
Isn't this carrier related?
amtrakcn said:
Isn't this carrier related?
Click to expand...
Click to collapse
Unfortunately not.
I have spoke to the rep in the store. They reset all settings for me but it didn't help.
Just to double check if he wasn't wrong I've put the sim card in to my N900 and all data worked fine.
Bad, bad...
omnia_owner said:
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Click to expand...
Click to collapse
I'm on Mobily network in Riyadh, and 2G/3G is working fine for me. I stay on 2G most of the time to save battery, but have tested 3G and got around 3mbps.
I have the same Baseband, Kernel and Build number (rooted)
Are you using "Market Enabeler"? It can change your APN settings, and you need to restore the provider setting.
just rooted my device.
still same weird issue.
issue again: simply whenever my device tries to connect to H+ , the device automatically enters flight mode and automatically disable flight mode so that the signal bars come back without H+ and when i check back the saved APN i see nothing there ( thought i was there before ). and this strange behavior disappears when i switch the mode from GSM/WCDMA auto TO GSM only .. after i do this the device connects regularly to Edge network and i can browse the net.
so basicaly for me i will be only able to use the device on Edge instead of HSDPA or 3G.
im really hoping for help from here because i don't think i will find any help outside of this expert community.
regards
try to make it on obligatory 3G (WCDMA only) and check if the problem still there ..
still same problem juffo
i have noticed that another post are poping up talking about almost the same issure.
i hope a new firmware will fix this

[Q] Nexus 4 Radio - No 3G/HSPA Signal

I've not had a 3G/HSPA signal on my N4 for a while now. Trouble is I don't know exactly when it happened as I'm generally on either WiFi at home or at work, where I know I can only get Edge.
I've tried the usual check the APN, *#*#4636#*#* and nothing's jumping out at me (if I tell it to use WCDMA only I get no signal at all).
I'm wondering if it was the 4.2.2 udpate and wonder if I've got the wrong radio - so the question is does anyone know what radio I should have on my N4? I'm in the UK on Vodafone, but I got the phone from the Play Store.
I've tried searching but the N4 seems to have had so many signal issues it's difficult to sift out the relevant stuff
I'm not rooted but I'm happy to do it if needed. Already tried a factory reset so nothing to lose!
Cheers,
Dave
have you tried a different sim card? thete isnt a specific radio per region, so thats not a problem.
simms22 said:
have you tried a different sim card? thete isnt a specific radio per region, so thats not a problem.
Click to expand...
Click to collapse
Yeah, sorry, forgot to say. I tried the wife's SIM (different operator) and same issue, only got a 2G signal.
I was thinking it might have been an issue when they updated it to remove the LTE "feature"
Even i have the same problem . I am from India and also have tried a couple of sim card . Im not able to get 3g signal at all . Anyone pls help....
i have the same issue solved whit RMA my first nexus 4 was defective, my new nexus 4 changed in warranty now works well
3G/HSPA networks
participles ipntsly
I started having the same issue today in Atlanta. Had another T-Mobile HSPA phone sitting next to mine with 4 bars while I was on Edge. My N4 is < 1 week old and seemed to be OK but now I can't get it on anything other than Edge.
I've checked my APN settings, reset the radio, turned data on/off and reset the phone with no luck.
Any advice?
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
gtgeek said:
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
Click to expand...
Click to collapse
This worked for me.. thanks
I am having the exact same problem as Dave. My n4 has just stopped connecting to WCDMA (H).
I have tried re entering my APN's, Turning on/off mobile network, Airplane mode, rebooting and removing the SIM. From the test menu I have tried WCDMA only but I lose my signal completely and go to emergency calls only. If I use either GSM only or WCDMA preferred I can get a 2G connection but nothing more and when on WCDMA preferred it can lose connection completely as well.
I am also with Vodafone UK.
solution for this
Guys....even I had the same problem.....but was able to solve it.....
Go to settings >apps>all >Google framework services in this disable it and clear data and again enable it....
Enjoy 3g once again ....it worked for me
caka said:
Guys....even I had the same problem.....but was able to solve it.....
Go to settings >apps>all >Google framework services in this disable it and clear data and again enable it....
Enjoy 3g once again ....it worked for me
Click to expand...
Click to collapse
Thank you! A few seconds after doing this my N4 connected to 3G!
I have tried what solutions were posted here but everytime I switch from 2G to 3G in the menu I lose signal on my phone..
gtgeek said:
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
Click to expand...
Click to collapse
I tried this as soon as I put WCDMA preferred I lose signal, I have tried doing this in several locations as I live in the country, tried at my school where my friends get H+ and I still lose connection. tried going back to stock still the same issue
Can someone fixed this problem? "WCDMA only" mode make my N4 lost signal.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Getting bars on 'GSM only'
I have got the same issue on my Nexus 4, and I still don't understand how it happened in the first place. I updated a bunch of apps before going to bed and remember waking up to no signals on my phone.
Currently I only receive signal when I go *#*#4636#*#* and set it to 'GSM only'. Any other configuration (WCDMA preferred, WCDMA only, etc) results in loss of signal.
I have tried the following with no luck:
1) Restored Factory Settings
2) Installed an older version of android
3) Flashed multiple radios
4) Steps listed on this thread
Can anyone help me out with this?
Thanks

[Q] No 3G internet

Hello, i have problem with connection at internet. When I'm on Edge the internet it's working, but when i activate the 3g from mobile network, the sigh H continuously switch with H+ and i don't have internet. The APN it's ok.
I have G900f android 4.4.2. What can i do?
As the APN is OK, my suggestion is:
- Check the network issue (if any) with your network operator
- Check your subscription with your service provider
vndnguyen said:
As the APN is OK, my suggestion is:
- Check the network issue (if any) with your network operator
- Check your subscription with your service provider
Click to expand...
Click to collapse
If i put the sim in another phone(note 3) with same apn settings it's working very good. "Sometimes" it's work the 3g internet but only for few minutes 5-10 minutes and after the H sigh continous switch with H+ sigh and internet and it doesn't work. Always the H sigh switch when i activate the mobile data.
"sometimes" = 2 times in 2 days only for 5 minutes
I have no limit internet with Telekom and it's frustrating to not work my phone
Another thing it's i bought the phone from some guy at second hand and the phone have a kick result in the side frame.
p.s. sorry for my english.

4G not connecting

Hi,
i experience a problem on note 4 where despite LTE/WCDMA/GSM (auto connect) is selected, the phone reports only H+ instead of 4G. is there any suggestion on how to make it connect to 4G?
some hints:
- the phone is running stock rom , not rooted.
- no issue with 4G coverage. other phones in the same area are registered on 4G network just fine.
- same carrier between phones.
waiting for your input and thank you for your time.
Thnx
subfire91 said:
Hi,
i experience a problem on note 4 where despite LTE/WCDMA/GSM (auto connect) is selected, the phone reports only H+ instead of 4G. is there any suggestion on how to make it connect to 4G?
some hints:
- the phone is running stock rom , not rooted.
- no issue with 4G coverage. other phones in the same area are registered on 4G network just fine.
- same carrier between phones.
waiting for your input and thank you for your time.
Thnx
Click to expand...
Click to collapse
Your SIM card is already a 4G SIM Card?
My phone could get a 4G in the 4G area, but I don't have the option LTE/WCDMA/GSM (Auto Connect).
But in a non 4G area.. it changes to H+
subfire91 said:
Hi,
i experience a problem on note 4 where despite LTE/WCDMA/GSM (auto connect) is selected, the phone reports only H+ instead of 4G. is there any suggestion on how to make it connect to 4G?
some hints:
- the phone is running stock rom , not rooted.
- no issue with 4G coverage. other phones in the same area are registered on 4G network just fine.
- same carrier between phones.
waiting for your input and thank you for your time.
Thnx
Click to expand...
Click to collapse
i have that prob also
what you need to do is that :
go to app " sim menu "
in sim menu you have roaming services get in ther and go to select mode then go from manual to auto matic /
naw you will see that ther is no signal but dont worry its clibrate whis your carier the signal will be back in 10 sec
then go to see that you will have the lte/4g .
if its not working do it agen it shold work
OSKARAMIR said:
i have that prob also
what you need to do is that :
go to app " sim menu "
in sim menu you have roaming services get in ther and go to select mode then go from manual to auto matic /
naw you will see that ther is no signal but dont worry its clibrate whis your carier the signal will be back in 10 sec
then go to see that you will have the lte/4g .
if its not working do it agen it shold work
Click to expand...
Click to collapse
how i go in to sim menu ?
Its an app that you have in
What note 4 version do you have?
Check your APN
Hey, Did you solve this problem? Please tell me how! Thanks

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