[Q] No 3G internet - Galaxy S 5 Q&A, Help & Troubleshooting

Hello, i have problem with connection at internet. When I'm on Edge the internet it's working, but when i activate the 3g from mobile network, the sigh H continuously switch with H+ and i don't have internet. The APN it's ok.
I have G900f android 4.4.2. What can i do?

As the APN is OK, my suggestion is:
- Check the network issue (if any) with your network operator
- Check your subscription with your service provider

vndnguyen said:
As the APN is OK, my suggestion is:
- Check the network issue (if any) with your network operator
- Check your subscription with your service provider
Click to expand...
Click to collapse
If i put the sim in another phone(note 3) with same apn settings it's working very good. "Sometimes" it's work the 3g internet but only for few minutes 5-10 minutes and after the H sigh continous switch with H+ sigh and internet and it doesn't work. Always the H sigh switch when i activate the mobile data.
"sometimes" = 2 times in 2 days only for 5 minutes
I have no limit internet with Telekom and it's frustrating to not work my phone
Another thing it's i bought the phone from some guy at second hand and the phone have a kick result in the side frame.
p.s. sorry for my english.

Related

Tele2/Comviq

Im having problem with my network connection.
Everytime it has to change from the sweden 3G network to my Tele2 GSM network it looses connection. This roaming issue is very annoying.
Most of the times it will register to network again but it takes several minutes.
Sometimes I have to softreset.
Another problem: I seem to have full 3G-signal but when I start PIE and a connection is started the signal goes down... Why on earth is that?
Anyone else noticed this?
recall when 3 first started with 3g here
they had the same problem the problem was
not with the phones but with the way that
the they handled the roaming from 3g to 2g
people had phone conversations ended by the
changing from 3g to 2g and such
think they fixed it now but it was not a phone issue
I need help with tele2comviq 3G
I have an htc diamond, I successfully conect to 3G for free but it can't surf internet but only works with skype. Any suggestion or help?

Turning of Roaming completely

Not sure if this is the correct forum but I want to be able to turn of roaming completely. I have a US G1 on the three UK network with the US RC33 installed and root. I have disabled data roaming. Here in the UK we're too small a country to want to roam! Coverage is usually good enough from a single network. However, I occasionally get the little 'R' symbol on the single strength icon and an annoying prompt saying I need to turn data roaming on because I lost connectivity. I have to go into the settings and manually select the "3" network again.
What I want is to either be connected to three UK or not connected to anything at all. Is there a config file I can edit to allow this? Would the UK RC8 firmware do this for me?
Thanks in advance for any help.
Doesn't a 3-UK SIM try to roam onto O2 though?
You could set the phone WCDMA only and NOT roam onto a GSM network.
Use AnyCut to shorcut Activity: Phone Info
From there under preferred Network Type; set to "WCDMA Only"
HELP!! Roaming signal won't go away
I have an unlocked G1, JF1.41 v 1.1 and i just updated to the RC33...but this also happened when i had RC30 , v 1.0...
I put in my canadian Fido sim card and everything works fine but i have that little "R" on top of my signal strength bar...
I think this means its data roaming? if this is the case...it should be okay (even though its going to bother me) because my service provider says my EDGE/Data is disabled (i do not have a data plan, NOR do i wish to incur any data charges.. i'm fine with my free WIFI ) .
However, if this means im roaming on another network, i dont want to be incuring any long distance charges on my phone EVEN when im using my own FIDO network..
I went to settings - about phone - status, and here are my specs (some of them):
Network: Fido
Network Type: EDGE
Service state: In service
Roaming: Roaming
Data Access: Disconnected
i'm pretty much just concerned about the ROAMING part of it... my other friends with G1's are with rogers, don't have that little R..
how do i get rid of that?? please and thanks!
Try manually changing the network in Settings>Wireless controls>Mobile networks>Operator selection
G1, like all GSM phones, will roam onto networks specified on the SIM if it can get a better signal. As long as the relevant operator has a roaming agreement in place, there's nothing to be concerned about, other than the R symbol in the status bar.
Mod: move this over to General discussion please.
I did change it and selected my Fido network (it's the only network available).
Thanks. I've set it to WCDMA only so I'll see how it goes.
Please help??? i still have that little R on top!
After I got home I found my phone had lost its connection. It didn't seem to be searching for the network. I had to go into settings, search for networks and then select three again. Is there any way to control if the phone does a search for networks automatically?
Looks like it reconnects to three on its own after a while. I still get the annoying popup about turning on data roaming though
footboydog said:
Looks like it reconnects to three on its own after a while. I still get the annoying popup about turning on data roaming though
Click to expand...
Click to collapse
As has been previously mentioned, Three will "roam" onto another network if it goes out of Three's own 3G network coverage because Three does not run its own 2G network.
However, it isn't O2 anymore, it is Orange as of late 2006/2007. I *believe* that you won't be charged any more if you use data whilst "roaming" on Orange, so whilst you are in the UK it is quite safe to allow data roaming, but I would be inclined to check this with Three.
Regards,
Dave

Conecting to 3G

hello,
after searching on "3G" in the forum, i seems that the problems are just the opposite to my question, they all want 3G to be turned off.
Now I want to connect to 3G (with the "G" icon on the staus bar).
My problem is that it always connect on "edge", with the "E" icon in status bar and when I want to make a video call, it always says that there is no connection to 3G so I can't make videocall.
Anyone knwos how to activate 3G?
I looked into the connections, but I don't want to mess in it without knowing what I do.
BTW I'm in Europe (Belgium).
Thanks
You fell into the same trap I did when I first got a Windows Mobile phone.
G means GPRS and is the lowest, simplest connection speed.
G = GPRS. "Normal" internet speed (9.6-14.4kbps)
E - Edge. "Enhanced" internet speed (normally 48kbps, but can be higher)
3G = 3G internet speed (128-384kbps). Also allows video calls.
H = HSDPA. "Mobile broadband" speed. (1.8Mbps, 3.6Mbps or 7.2Mbps depending on operator).
You'll want to go to:
Start > Settings > Connections > Advanced Network
Make sure that HSDPA/HSUPA is enabled
From then on, it depends on the signal in your area. If you find that you're having a problem getting and maintaining a 3G or H signal, you might need to get an updated SIM from your operator. I got a new SIM from O2-UK and it solved my connection problems immediately.
I see that HSDPA/HSUPA is enabled.
Could it have something to do with the settings in connections (instead of advanced network settings)?
I will also check with my provider (sim card)
Thanks for the reply
i cannot connect to the internet not using wifi. i do however h an H symbol next to my signal. i dont get why i have the hsdpa but cannot connect. i've tried anything i can think of.
*i can't turn data connection on in my comm manager, it automatically disconnects and says wap.cingular not working or gprs not working somthing like that.
*in the connection settings i pick media net wich is automatically picks att but still won't
*in settings/personal/phone i left if auto defualts for bands
*settings/connections/advance network i even tried to put it to hsda ONLY won't work
the only new lead im getting is this Zenith post saying he got new sim card so now it's working. that's all im getting at now. but im even skeptical about that
If you are not getting the 3G or H icon then you either have no coverage or an incompatible SIM.
If you can't connect to the internet you either have incorrect settings on your phone, or your network aren't allowing you on their APN.
Suggest in all cases phoning your network to get clarification.
artesea said:
If you are not getting the 3G or H icon then you either have no coverage or an incompatible SIM.
If you can't connect to the internet you either have incorrect settings on your phone, or your network aren't allowing you on their APN.
Suggest in all cases phoning your network to get clarification.
Click to expand...
Click to collapse
you wouldn't believe how i found out i had no internet. they say'd it was in the system but it was disabled in thier system. i put in my brothers sims and his work just fine. so i told them to look at whatever his plan is and they switch to what he had. anyways long story short i found out not my settings bc you just auto configure it connectin wizards, and wasn't sims card, it was stupid att. i was getting the H icon but not an H on my signal. anyways its all done now. thanks again guys

serious issue on SGS-2 and 3g internet

i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
What country are you in? What carrier are you on? What bands do they use?
location location location.
Where are you from?
And what frequency does operators in your region operate.
just curious, have you tried hard/factory reset?
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
crazy idea - is there any blocking going on in SA or with that carrier? Have you used another not carrier supplied smartphone successfully on that network?
I have been always using their 3g network on my iphone. And still there network only on edge connection on the s2. What i have noticed is that the saved apn sometimes shows up and sometimes disappears
omnia_owner said:
i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
Click to expand...
Click to collapse
Hi, very similar issue here.
For this four days since I have got my GS2 everything was just fine. The data connection and 3G speed was great. Yesterday, all of the sudden all got crappy. Could not display any web pages. It starting to display page but after few seconds pop-up window appear which say "Data connectivity problem. The server failed to communicate. Try again later"
Interesting that my gmail, market, xda app working fine as normal.
I'm in Ireland on O2 now.
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Can someone help to solve the problem, please. Is it possible that something with the hardware is wrong? Broken?
I'll perform the factory reset and will let you know.
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
omnia_owner said:
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
Click to expand...
Click to collapse
Maybe we should ask for replacement...
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Hassanalaa said:
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Click to expand...
Click to collapse
You are right the 3G/2G connection is there but not permanent.
If I press the Internet icon the home page, which is 'Google' appears (sometimes) immediately. I think this is because the page is very light. If I try to open a regular page it loads 1/3 of the content or nothing.
i just hope it is a software bug not a hardware problem
Type on the dialpad *#*#4636#*#* and force the phone to HSDPA only on the dropdown menu. This is a hidden menu on the phone.
Isn't this carrier related?
amtrakcn said:
Isn't this carrier related?
Click to expand...
Click to collapse
Unfortunately not.
I have spoke to the rep in the store. They reset all settings for me but it didn't help.
Just to double check if he wasn't wrong I've put the sim card in to my N900 and all data worked fine.
Bad, bad...
omnia_owner said:
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Click to expand...
Click to collapse
I'm on Mobily network in Riyadh, and 2G/3G is working fine for me. I stay on 2G most of the time to save battery, but have tested 3G and got around 3mbps.
I have the same Baseband, Kernel and Build number (rooted)
Are you using "Market Enabeler"? It can change your APN settings, and you need to restore the provider setting.
just rooted my device.
still same weird issue.
issue again: simply whenever my device tries to connect to H+ , the device automatically enters flight mode and automatically disable flight mode so that the signal bars come back without H+ and when i check back the saved APN i see nothing there ( thought i was there before ). and this strange behavior disappears when i switch the mode from GSM/WCDMA auto TO GSM only .. after i do this the device connects regularly to Edge network and i can browse the net.
so basicaly for me i will be only able to use the device on Edge instead of HSDPA or 3G.
im really hoping for help from here because i don't think i will find any help outside of this expert community.
regards
try to make it on obligatory 3G (WCDMA only) and check if the problem still there ..
still same problem juffo
i have noticed that another post are poping up talking about almost the same issure.
i hope a new firmware will fix this

Data connection loss (on Tele2) hangs on H+

Hi all.
I’m experiencing a problem with my dataconnection which renders my data connection almost unusable.
Hope someone can point me in the right direction!
The situation, I am using a Oneplus 6T with 2 sim-cards. One for calls one for data. The sim I use for data loses the connection multiple times while commuting to work (train).
It happens on the same locations so I assume it has to do with switching between towers. The connections completly drops to no signal (the other card still has a signal).
After the connection drop one of the following happens:
- Reconnect to 4G after a few secons to minute(s)
- Reconnects to H+ and stays connected to H+ until I switch aiplane mode on and off). Even when getting of the train and waiting on the same spot it hangs on H+ until I use airplane mode.
What did I already try.
- New SIM card from provider (Tele2)
- Complete profile reset by provider and check of APN settings
- Tried both SIM slots
- Tried the SIM card in another telephone (connection does not completely drop)
- Use another provider (T-Mobile) with this phone. The data connections seems to work fine on T-Mobile.
So it looks like a combination between Tele2 and the Oneplus.
(By the way Tele2 falls back to h+ and 3g from T-mobile if they can't provide 4G)
Thanks for reading and all tips and tricks.

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