Database Users

newbie N1 questions...

I am seriously considering paying $700 (or more) to buy a N1 from a guy where I live in Canada, or maybe getting one from Ebay.
My questions are:
*Jailbreaking, or rooting as I understand it's known in the Android world, is a must. I did it many times with my iPhones & never had any problems - and with the N1 it looks like this goes to a whole new level. But what are the chances of bricking the phone? With the iPhone there was always the feeling that if anything went wrong one could always do a restore with iTunes, but it was a such a solid OS so it was unlikely that would happen anyway. Is that the same with the N1? Is it 'easier' to brick it? Or is it like the iPhone: if one is careful and takes their time it really isn't a big deal.
*There are a lot of horror stories on here; dust under screens, bricked phones etc, how common is this? And if I do have any problems, will I be able to get a replacement or service from HTC even though I'm in Canada & did not get the phone through Google? I remember I bricked a RAZR a long time ago doing mods, it was sent for repair and they replaced it at no charge because they didn't know what was wrong with it. How common is something like this with the N1?
I'm a fool to spend $700+ on a phone, but then if something goes wrong with it either because of rooting or by no fault of my own, just to be out $700!!

If you a careful and don't act stupid with your phone i.e. yanking the battery when flashing a radio or SPL or flashing a radio or SPL not meant for your phone, then there is zero chance to brick your phone.
The second question is more or less the luck of the draw, if you are really worried about it, then you should wait a few weeks before rooting your phone to see if it will have any of those defects. Supposedly HTC will replace devices that have obvious hardware defects (dust under screen, dead pixels) not related to any sort of software even with an unlocked bootloader.

ok thanks
so even though I'm in Canada & did not buy it from Google, HTC will probably help me out?

Bryce2010 said:
ok thanks
so even though I'm in Canada & did not buy it from Google, HTC will probably help me out?
Click to expand...
Click to collapse
I'm not 100% sure, but I believe you would need the original purchaser to handle warranty issues with HTC.

Go for it. You sound like you know what you're doing anyway.
Good luck x

$700? I'd probably buy one for you and ship it for a $100 profit...

For every horror story U read, there are thousands of positive recognitions!

galaxys said:
For every horror story U read, there are thousands of positive recognitions!
Click to expand...
Click to collapse
Yea the people with problems are few. My N1 works perfectly I've had no issues.

ok thanks well that's what I wanted to hear. I am going to ask the guy that I think can sell one to me tomorrow here about the warranty...
uansari1 I may take you up on that offer!

KNOX - New Samsung trend?

With Knox crippling root (for now at least, hopefully something will come out later) leaving you open to carrier OTA imposed updates and pretty much not control over your phone, I wonder, is this going to hurt Samsung sales in the future? I can tell you this, last night when I became aware I could not root without tripping Knox I was not really happy. This crippled me from using Titanium Backup to restore my apps with their data and moving my ringtones to the system folder where they should be (I had problems on the Note 1 when I had them in the sd card). Now, last night I take an undesired OTA upgrade followed by all my apps updating as well. Not being able to stop the upgrade really did pissed me off, is my phone, not AT&T... I had to restore one app to the previous version and I have no idea what else needs to be rolled back...
Man, I was pissed and having got the phone on Saturday I am really considering return it but I had preorder the spigen screen protector and a new case even before buying the Note 3 and they are installed. I bet if I return it someone will come with a fix next day...:silly::silly: and I would have lost the screen protector.... If this is going to be the norm for Samsung, as much as I hate it, I will not get getting that Note 4 upgrade I was thinking on getting or any of their phones. I think there are other phone manufacturers as good (LG comes to mind)...
What do you guys think?

I HATE KNOX My Warranty Bit already 1 maybe that is silly KNOX WTF. KNOX Mess my GT-I9200 ( Snap Dragon )
Hope samsung will not put KNOX on Exynoss. Hope KNOX will Close the factory. USELESS KNOX

@ Fernandq I think you are better off with Samsung. Lg doesn't update their phones!
Sent from Note 3 Superphone!

Fernandq said:
With Knox crippling root (for now at least, hopefully something will come out later) leaving you open to carrier OTA imposed updates and pretty much not control over your phone, I wonder, is this going to hurt Samsung sales in the future? I can tell you this, last night when I became aware I could not root without tripping Knox I was not really happy. This crippled me from using Titanium Backup to restore my apps with their data and moving my ringtones to the system folder where they should be (I had problems on the Note 1 when I had them in the sd card). Now, last night I take an undesired OTA upgrade followed by all my apps updating as well. Not being able to stop the upgrade really did pissed me off, is my phone, not AT&T... I had to restore one app to the previous version and I have no idea what else needs to be rolled back...
Man, I was pissed and having got the phone on Saturday I am really considering return it but I had preorder the spigen screen protector and a new case even before buying the Note 3 and they are installed. I bet if I return it someone will come with a fix next day...:silly::silly: and I would have lost the screen protector.... If this is going to be the norm for Samsung, as much as I hate it, I will not get getting that Note 4 upgrade I was thinking on getting or any of their phones. I think there are other phone manufacturers as good (LG comes to mind)...
What do you guys think?
Click to expand...
Click to collapse
Let me explain in very simple words - AT&T has had locked bootloaders for some time, and that has not hurt their sales in any relevant way - you are still their customer, and while we are all *****ing and moaning about the lack of freedom people are still feeding AT&T possibly thousands of US$/year.
So it boils down not so much to "freedom" but to having actual choice and having the consumers vote with their wallet. My current Note 3 can probably last me 2-3 years from now, but when that comes close to an end I will most certainly try to not buy a Samsung + Knox phone if I have a choice! (by that time I will be hoping in something like the Ubuntu phone dual-booting Ubuntu 64 and Android 64).

Lol. Knox doesn't stop root, it only kills warranty. Why should Samsung the warranty if you've modified the device?
Sent from my SM-N9005 using Tapatalk

dr.m0x said:
Lol. Knox doesn't stop root, it only kills warranty. Why should Samsung the warranty if you've modified the device?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Very much AGREE:good:

dr.m0x said:
Lol. Knox doesn't stop root, it only kills warranty. Why should Samsung the warranty if you've modified the device?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Knox don't prevent root in itself, I understand that but it does indirecly since it would void the warranty. If I brick my phone I do agree Samsung should not have to fix it but in the past Samsung has declined fixing hardware issues because the software in the device haw been modified even if that modification has nothing to do with the software.

Fernandq said:
Knox don't prevent root in itself, I understand that but it does indirecly since it would void the warranty. If I brick my phone I do agree Samsung should not have to fix it but in the past Samsung has declined fixing hardware issues because the software in the device haw been modified even if that modification has nothing to do with the software.
Click to expand...
Click to collapse
All the manufacturers will do that if they find you have rooted. The only difference is that both Samsung and HTC have a reliable way of tracking it.
Sent from my SM-N9005 using Tapatalk

did i ever said only Samsung?

[Q] what is your opinion on the root

what is your opinion on the root
Is it worth risking the warranty on the phone
People and developers who deal with this would be useful if you share your opinion on this issue

If you are seriously scared about warranty and all that stuff, you shouldn't root.
But, I, well, have been using Android for past 5 years now, and there is not a single device I owned which I haven't rooted, in fact the first thing I do right after purchasing a device is root. You have a V12 in your Lambo, what's the point of not pushing it?

devilsdouble said:
If you are seriously scared about warranty and all that stuff, you shouldn't root.
But, I, well, have been using Android for past 5 years now, and there is not a single device I owned which I haven't rooted, in fact the first thing I do right after purchasing a device is root. You have a V12 in your Lambo, what's the point of not pushing it?
Click to expand...
Click to collapse
Sounds good, well said

In accordance
All my devices have root :good:

But seriously, what is the odd you ever need the warranty? In comparison with what I gained from rooting, I can live with slight risk that I may ever need warranty. It doesn't cover human damage anyway (like drop or something )
30 minutes later after I got my first Android device, which was Nexus S, I just rooted it after little studying on the rooting.
After that, I'd prepared everything needed for root and new custom recovery, ROM , kernel and MOD before I even purchase it.
My day with Android began with Nexus S, after that Galaxy Nexus, Galaxy S III and now Galaxy S IV, I haven't needed warranty even for once...

Some time ago it was a pleasure
root, custom rom mods
When deciding official flash, reset the counter and everything is ok
I do not believe ever already have that freedom to do anything without worrying anything like warranty and so on

[Q] Note 4 - Reliable enough to risk the root?

Hey Guys 'n Gals
New Note 4 user here, had it about a week - Just wondering if there was any feedback on the reliability of them and what problem areas can be suggested to make sure work before I go root the thing?
I've been reading the last week about the Knox counter and it voiding the warranty when it inevitably trips during the root and believe there is no workaround as of yet?
I want to root and am familiar with the process as I did my Galaxy S1 and S3, but I waited for around a year before I did those - Unfortunately I got a little bit to used to it on my S3 and miss a lot of the features of a rooted phone :/
Trouble is I got my phone on contract and can't really afford to replace it if anything goes wrong with it (not yet anyways) so was hoping some real world users out there had any knowledge of any dangers I should be aware of.
So, my question in short is - Have there been many issues with the Note 4 that have required repairs and the like in any serious quantity?
I never had any problems with my S1 or S3 - Hoping the assurances from them can be passed on to the Note 4?
Thanks in advance for any advice and help that can be given

Umm...like just about every other piece of solid-state technology: pretty good. There's almost no moving parts to wear out. If it worked out of the box, it should be good for 3-5 years unless abused. Emphasis on that last part. >98% of phones that fail prematurely (and not including OBFs) did so as a result of user actions. Not defect.

ATnTdude said:
Umm...like just about every other piece of solid-state technology: pretty good. There's almost no moving parts to wear out. If it worked out of the box, it should be good for 3-5 years unless abused. Emphasis on that last part. >98% of phones that fail prematurely (and not including OBFs) did so as a result of user actions. Not defect.
Click to expand...
Click to collapse
Thanks -Yeah, I get that there are no moving parts and things but I don't tend to pay much attention to the Phone world as such, just when I need a new one LOL
Just browsing round the Net I came across an odd thread here and there that said that GPS wasn't working, and that the sound didn't work after so long using head phones - Random bits and pieces that didn't really cause me any real alarm but with it being a relatively new piece of kit I know that sometimes manufacturing defects can creep into products.
And, guess I just don't want to hurt my new piece of kit - Dotting i's, crossing t's before I take the chance is all

just a word of advice, my note 2 which i passed to the wife only last month decided to die (SDS) that phone is nearly 2 1/2. Luckly i never rooted and samsung have said they will repair it (even though its out of warrenty).
I would personally wait until more problems if any start to happen.

audiobookman said:
just a word of advice, my note 2 which i passed to the wife only last month decided to die (SDS) that phone is nearly 2 1/2. Luckly i never rooted and samsung have said they will repair it (even though its out of warrenty).
I would personally wait until more problems if any start to happen.
Click to expand...
Click to collapse
Thanks for that, interesting and good that Samsung are going to fix it
Out of interest, do you know what the problem is with it yet?
My friend had a Note 2 and had lots of problems in the early days of them, continually sending it back to Samsung etc - Got it fixed eventually but I don't think he was ever happy with how hot it got.
My Galaxy S1 is still going strong after 4+ years, my wife uses it for running and using as a GPS when she's doing her obstacle course races so it does take some abuse (it's in a waterproof case etc mind). My daughter is the proud owner of my recently retired S3 which is still going strong (asides from a battery that doesn't last) - I know Samsung stuff is *normally* reliable

ATnTdude said:
Umm...like just about every other piece of solid-state technology: pretty good. There's almost no moving parts to wear out. If it worked out of the box, it should be good for 3-5 years unless abused. Emphasis on that last part. >98% of phones that fail prematurely (and not including OBFs) did so as a result of user actions. Not defect.
Click to expand...
Click to collapse
Same as mentioned, It is Samsung and there are many spare parts for these phones.
I would be more worried if you had a SONY

just a quick reply, my note 2 has got a faulty (insane) eMMc chip which becomes corrupted over time, this has failed the phone. This problem has been well documented in the note 2 forums, and the fault came to light about 2-3 months after the phone went on sale if memory serves. Samsung did patch the firmware - but from what i have read and understood this was like shutting the barn door after the cattle had bolted, the damage is already done and the firmware just delayed the inevitable.
Personally im waiting for a few months to see if any of these faults appear on the note 4 before i root (if i decide to).
Rooting is personal and if you dont need it then i would say dont bother, the note 4 is a speedy, and versatile without the need of root, i run a couple of apps that wont work with root (now tv comes to mind), whilst these silly providers impose this i will keep my hands cuffed until i decide to cancel these services.

Walking away from Samsung, possibly forever.

Let me start by saying that I think the Note 5 is the best device you can possibly buy to date. That's including all of the different mobile OS's that are out there. Beautiful quality hardware and software that works very well (utilizing the wacom digitizer and multi window features).
Now this post is just a warning to all of you who are considering the Note 5. You should take what I am about to say into consideration before you make a purchase. Me and a close friend both purchased Note 5's around the same time. He doesn't know much about phones, but I am constantly tweaking mine. I pretty quickly installed a custom rom and kernel to see if it truly made a difference in performance, subsequently throwing away my warranty forever. I showed my friend the HUGE difference between my phone and his and he agreed that he needed a custom rom and software as well.
For whatever reason these phones are turds out of the box. You wouldn't notice it most likely unless you had something to compare it to, but it's bad. You have all the horsepower in the world in that phone and they can't even get it to function fluidly and keep apps stored in ram for any length of time. Custom everything fixes all of this.
Now to the annoying part. My friend suddenly started having a problem with his volume down button. I, knowing that the warranties were gone, still reached out to Samsung. I hoped that explaining that rooting the phone couldn't possibly have anything to do with the volume button malfunctioning, would get through to them. Instead I was met with a low IQ human being that just kept repeating themselves over and over. I got to a supervisor and they simply read the rules from some handbook to me six thousand times until I couldn't bare it any longer. Not surprising it was a dead end.
So I had to consider other options. I thought about sending the phone to a repair center and just paying to have it fixed. I then remembered the one time I sent out an HTC One X for repair (new screen) and 2 months later the edge of the glass started to come up and they would do nothing to help me. Also in order to repair anything on the Note 5 you have to unseat the insane factory glue just to get into the phone. I'm not sure that the phone would be as sturdy by heating the glue to separate the phone to fix it. Didn't sound like a great option, but at least it was an option.
I then considered Samsung Protection plus. This would allow him to file a claim and get the phone repaired, albeit with an $80 deductible. Also the plan costs $120 just to get started. So that's 200 more dollars on top of a $750 phone. $900 bucks. However it was an option. But what if he had another small issue? Another 80. And again, another 80. It was all just overwhelming and he decided to move on and get another phone. I am following him as well because I'm afraid of this happening to me. I have a T-Mobile Note 5 which I went through ABSOLUTE HELL getting unlocked for AT&T and didn't want to go through that again if I ever needed a replacement.
None of this may ever happen to any of you. You all may go on without ever having a defect of any sort (or never root your phone to begin with) and never even need your warranty. I just wanted to show that this scenario exists and you should take it into consideration when choosing the phone that's best for you.
Thanks for reading.

Ugly!! Note 5 is my first ever Samsung phone. Probably the last too. Gonna stick with Nexus or OnePlus line on a long run like my previous devices.
Sent from my SM-N9208 using Tapatalk

suvomania said:
Ugly!! Note 5 is my first ever Samsung phone. Probably the last too. Gonna stick with Nexus or OnePlus line on a long run like my previous devices.
Sent from my SM-N9208 using Tapatalk
Click to expand...
Click to collapse
6p with Nexus protect seems like the best package you can get at the moment.

Hey
So heres a solution to save the phone.
Actually 2
ITs stupid but it works.
Get rubbing alcohol on a ear bud and just work it in the volume button.
Let it dry and try the button.
Its gonna work fine for 2 to 3 days then its back to the same.
The permanent solution is harder to come by.
You need extra thin clock oil . It special kind of oil that semi evaporates but fixes this issue.
I can try find whats left of mine and maybe send you a pic or something if the alcohol works for you too.
keep me posted.

siriom said:
Hey
So heres a solution to save the phone.
Actually 2
ITs stupid but it works.
Get rubbing alcohol on a ear bud and just work it in the volume button.
Let it dry and try the button.
Its gonna work fine for 2 to 3 days then its back to the same.
The permanent solution is harder to come by.
You need extra thin clock oil . It special kind of oil that semi evaporates but fixes this issue.
I can try find whats left of mine and maybe send you a pic or something if the alcohol works for you too.
keep me posted.
Click to expand...
Click to collapse
Okay thank you for the suggestion. What do you mean by ear bud though?

seh6183 said:
Okay thank you for the suggestion. What do you mean by ear bud though?
Click to expand...
Click to collapse
He meant the qtips, I remember my note 4 had the same issue in home button, an alcohol swab fixed it

That sucks. I've had a couple of rooted phones that Samsung replaced for hardware issues without a problem. I had a couple reps say that it's a voided warranty but I told them they have to prove that my mechanical hardware issue was software related.
I wouldn't go as far as calling it a turn right out of the box. For the vast majority of people, it does and performs just fine. Then you have a small percent of the users who do route and tweak their devices because we want more out of it.
What are you going to compare it to,?
Sent from my SM-N920T using Tapatalk

Ather said:
He meant the qtips, I remember my note 4 had the same issue in home button, an alcohol swab fixed it
Click to expand...
Click to collapse
Ah okay thank you very much. Let me try it on his phone and report back!

blackhemi4x4 said:
That sucks. I've had a couple of rooted phones that Samsung replaced for hardware issues without a problem. I had a couple reps say that it's a voided warranty but I told them they have to prove that my mechanical hardware issue was software related.
I wouldn't go as far as calling it a turn right out of the box. For the vast majority of people, it does and performs just fine. Then you have a small percent of the users who do route and tweak their devices because we want more out of it.
What are you going to compare it to,?
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I just saw this post. So can you please tell me the story about how you got them to honor warranty claims while rooted? Maybe if I had called back a few times I could have got it done. I've honestly never had to even use a warranty on a phone in the past, they have all been really great.

so let me understand, u rooted knowing it will void your warranty, then u get pissed that they wont fix it free of charge because the warranty is voided? lol thats kinda funny. don't get me wrong i would try and get it fixed through warranty myself even after i rooted but u can't be pissed about them not fixing it if u knowingly voided it. with that out of my system,
who does your friend use? is it tmobile as well? if it is sprint its an easy fix. if not have u looked into other 3rd party coverage?

sand1303 said:
so let me understand, u rooted knowing it will void your warranty, then u get pissed that they wont fix it free of charge because the warranty is voided? lol thats kinda funny. don't get me wrong i would try and get it fixed through warranty myself even after i rooted but u can't be pissed about them not fixing it if u knowingly voided it. with that out of my system,
who does your friend use? is it tmobile as well? if it is sprint its an easy fix. if not have u looked into other 3rd party coverage?
Click to expand...
Click to collapse
I'm not answering any of your questions until you re-read what I wrote and actually comprehend what I said because it appears that you didn't understand a word of it.

seh6183 said:
Let me start by saying that I think the Note 5 is the best device you can possibly buy to date. That's including all of the different mobile OS's that are out there. Beautiful quality hardware and software that works very well (utilizing the wacom digitizer and multi window features).
Now this post is just a warning to all of you who are considering the Note 5. You should take what I am about to say into consideration before you make a purchase. Me and a close friend both purchased Note 5's around the same time. He doesn't know much about phones, but I am constantly tweaking mine. I pretty quickly installed a custom rom and kernel to see if it truly made a difference in performance, subsequently throwing away my warranty forever. I showed my friend the HUGE difference between my phone and his and he agreed that he needed a custom rom and software as well.
For whatever reason these phones are turds out of the box. You wouldn't notice it most likely unless you had something to compare it to, but it's bad. You have all the horsepower in the world in that phone and they can't even get it to function fluidly and keep apps stored in ram for any length of time. Custom everything fixes all of this.
Now to the annoying part. My friend suddenly started having a problem with his volume down button. I, knowing that the warranties were gone, still reached out to Samsung. I hoped that explaining that rooting the phone couldn't possibly have anything to do with the volume button malfunctioning, would get through to them. Instead I was met with a low IQ human being that just kept repeating themselves over and over. I got to a supervisor and they simply read the rules from some handbook to me six thousand times until I couldn't bare it any longer. Not surprising it was a dead end.
So I had to consider other options. I thought about sending the phone to a repair center and just paying to have it fixed. I then remembered the one time I sent out an HTC One X for repair (new screen) and 2 months later the edge of the glass started to come up and they would do nothing to help me. Also in order to repair anything on the Note 5 you have to unseat the insane factory glue just to get into the phone. I'm not sure that the phone would be as sturdy by heating the glue to separate the phone to fix it. Didn't sound like a great option, but at least it was an option.
I then considered Samsung Protection plus. This would allow him to file a claim and get the phone repaired, albeit with an $80 deductible. Also the plan costs $120 just to get started. So that's 200 more dollars on top of a $750 phone. $900 bucks. However it was an option. But what if he had another small issue? Another 80. And again, another 80. It was all just overwhelming and he decided to move on and get another phone. I am following him as well because I'm afraid of this happening to me. I have a T-Mobile Note 5 which I went through ABSOLUTE HELL getting unlocked for AT&T and didn't want to go through that again if I ever needed a replacement.
None of this may ever happen to any of you. You all may go on without ever having a defect of any sort (or never root your phone to begin with) and never even need your warranty. I just wanted to show that this scenario exists and you should take it into consideration when choosing the phone that's best for you.
Thanks for reading.
Click to expand...
Click to collapse
i think i got your point the first time lol. i have rooted many phones and voided many warranties but you whole point was you are considering leaving samsung because they won't warranty a phone u knowingly broke the warranty for. is that not your point?

sand1303 said:
i think i got your point the first time lol. i have rooted many phones and voided many warranties but you whole point was you are considering leaving samsung because they won't warranty a phone u knowingly broke the warranty for. is that not your point?
Click to expand...
Click to collapse
We're you the person I spoke with when I called Samsung? It sure seems like it.
My point was. The volume button has nothing to do with me rooting the phone. Get it?

i am fully aware of the volume button having nothing to do with software on your phone. i do not disagree with that one bit. i totally agree one has nothing to do with the other. i was merely pointing out that u knowingly voided the warranty and am now mad u can't use the warranty. i don't think rooting should void any kind of hardware warranty whatsoever but simple fact is it does. sometimes we can get around it sometimes we can't. i don't blame u for trying i would have done the same. i think you maybe should change the title to something like
~damn it was worth a shot
~i am pissed at samsung but more pissed at myself
~i couldn't get over on samsung this time
~i broke the rules........and the rules won
so does he use t mobile as well? did yall look into something like square trade? a third party warranty
i use sprint and have gotten many replacements after rooting. in fact my note 5 is probably the first phone i actually have not ever rooted in years
---------- Post added at 03:05 AM ---------- Previous post was at 02:52 AM ----------
im just busting balls man don't get mad. i didn't notice you had been around here so long till i took a look at your post count lol.

What a silly post. I have had 8 different Sammy devices without issues and when I did, I got the repaired rooted without issues here in Canada. I've rooted every device and enjoyed all Samsung has had to offer especially when I break my screens and they fixed for free, rooted.
Sent from my Blackberry Torch

seh6183 said:
Let me start by saying that I think the Note 5 is the best device you can possibly buy to date. That's including all of the different mobile OS's that are out there. Beautiful quality hardware and software that works very well (utilizing the wacom digitizer and multi window features).
Now this post is just a warning to all of you who are considering the Note 5. You should take what I am about to say into consideration before you make a purchase. Me and a close friend both purchased Note 5's around the same time. He doesn't know much about phones, but I am constantly tweaking mine. I pretty quickly installed a custom rom and kernel to see if it truly made a difference in performance, subsequently throwing away my warranty forever. I showed my friend the HUGE difference between my phone and his and he agreed that he needed a custom rom and software as well.
For whatever reason these phones are turds out of the box. You wouldn't notice it most likely unless you had something to compare it to, but it's bad. You have all the horsepower in the world in that phone and they can't even get it to function fluidly and keep apps stored in ram for any length of time. Custom everything fixes all of this.
Now to the annoying part. My friend suddenly started having a problem with his volume down button. I, knowing that the warranties were gone, still reached out to Samsung. I hoped that explaining that rooting the phone couldn't possibly have anything to do with the volume button malfunctioning, would get through to them. Instead I was met with a low IQ human being that just kept repeating themselves over and over. I got to a supervisor and they simply read the rules from some handbook to me six thousand times until I couldn't bare it any longer. Not surprising it was a dead end.
So I had to consider other options. I thought about sending the phone to a repair center and just paying to have it fixed. I then remembered the one time I sent out an HTC One X for repair (new screen) and 2 months later the edge of the glass started to come up and they would do nothing to help me. Also in order to repair anything on the Note 5 you have to unseat the insane factory glue just to get into the phone. I'm not sure that the phone would be as sturdy by heating the glue to separate the phone to fix it. Didn't sound like a great option, but at least it was an option.
I then considered Samsung Protection plus. This would allow him to file a claim and get the phone repaired, albeit with an $80 deductible. Also the plan costs $120 just to get started. So that's 200 more dollars on top of a $750 phone. $900 bucks. However it was an option. But what if he had another small issue? Another 80. And again, another 80. It was all just overwhelming and he decided to move on and get another phone. I am following him as well because I'm afraid of this happening to me. I have a T-Mobile Note 5 which I went through ABSOLUTE HELL getting unlocked for AT&T and didn't want to go through that again if I ever needed a replacement.
None of this may ever happen to any of you. You all may go on without ever having a defect of any sort (or never root your phone to begin with) and never even need your warranty. I just wanted to show that this scenario exists and you should take it into consideration when choosing the phone that's best for you.
Thanks for reading.
Click to expand...
Click to collapse
I really understand your frustation BUT: why it is samsung's fault for violating guaranty terms? Two years ago everybody was complaining about PLASTIC. As a end user you could replace almost everything on your phone. Removable battery for long term usage, camera module, mainboard, sim tray, everything. No, WE all asked for metal and glass. Now we have metal and glass and fixed battery and almost impossible repairs. But our phones look nice.
BTW: Sony - locked bootloader, no root. No custom rom without unlocking bootloader officialy trough Sony servers. So zero guaranty
HTC, LG - the same. Try to find software for your region.
There is no ideal device to play with custom roms and not void your warranty!
BTW. 1. You should try to install official rom including bootloader etc and try again at Samsung.
2. You could buy a dummy note 5 -the presentation model and go to a repair shop to excenge your volume rocker. Except for mainboard, everything inside is the same as full functional note. You could sell some parts like camera module, case with full display, S- Pen etc and get your money back, even more.

I'm not going to sit here and argue with you people about the purpose of my post. If you don't get it im sorry. I'm moving on now. Thanks for those that were helpful. Good luck to those that are clearly lacking reading comprehension lol

seh6183 said:
Let me start by saying that I think the Note 5 is the best device you can possibly buy to date. That's including all of the different mobile OS's that are out there. Beautiful quality hardware and software that works very well (utilizing the wacom digitizer and multi window features).
Now this post is just a warning to all of you who are considering the Note 5. You should take what I am about to say into consideration before you make a purchase. Me and a close friend both purchased Note 5's around the same time. He doesn't know much about phones, but I am constantly tweaking mine. I pretty quickly installed a custom rom and kernel to see if it truly made a difference in performance, subsequently throwing away my warranty forever. I showed my friend the HUGE difference between my phone and his and he agreed that he needed a custom rom and software as well.
For whatever reason these phones are turds out of the box. You wouldn't notice it most likely unless you had something to compare it to, but it's bad. You have all the horsepower in the world in that phone and they can't even get it to function fluidly and keep apps stored in ram for any length of time. Custom everything fixes all of this.
Now to the annoying part. My friend suddenly started having a problem with his volume down button. I, knowing that the warranties were gone, still reached out to Samsung. I hoped that explaining that rooting the phone couldn't possibly have anything to do with the volume button malfunctioning, would get through to them. Instead I was met with a low IQ human being that just kept repeating themselves over and over. I got to a supervisor and they simply read the rules from some handbook to me six thousand times until I couldn't bare it any longer. Not surprising it was a dead end.
So I had to consider other options. I thought about sending the phone to a repair center and just paying to have it fixed. I then remembered the one time I sent out an HTC One X for repair (new screen) and 2 months later the edge of the glass started to come up and they would do nothing to help me. Also in order to repair anything on the Note 5 you have to unseat the insane factory glue just to get into the phone. I'm not sure that the phone would be as sturdy by heating the glue to separate the phone to fix it. Didn't sound like a great option, but at least it was an option.
I then considered Samsung Protection plus. This would allow him to file a claim and get the phone repaired, albeit with an $80 deductible. Also the plan costs $120 just to get started. So that's 200 more dollars on top of a $750 phone. $900 bucks. However it was an option. But what if he had another small issue? Another 80. And again, another 80. It was all just overwhelming and he decided to move on and get another phone. I am following him as well because I'm afraid of this happening to me. I have a T-Mobile Note 5 which I went through ABSOLUTE HELL getting unlocked for AT&T and didn't want to go through that again if I ever needed a replacement.
None of this may ever happen to any of you. You all may go on without ever having a defect of any sort (or never root your phone to begin with) and never even need your warranty. I just wanted to show that this scenario exists and you should take it into consideration when choosing the phone that's best for you.
Thanks for reading.
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I feel for you. Though I haven't had any broken phones I rooted from the past, I also think that "obvious" hardware issues should be exempted from voiding the warranty after rooting. But manufacturers don't want us rooting our phones so we can use their own software that they built for us which took them years to develop (although we all know that pure android really performs way better), and also for us to use the bloatware they include (which probably paid Samsung big money to have their software pre-installed in Samsung phones).
So completely voiding the phone's warranty upon root is their way to combat all those, even if Samsung is completely aware that "most" hardware issues are unrelated to rooting (although rooting can also damage hardware components like burning a circuit if the custom software is programmed to run the cpu at high clock, etc). So there's still a small chance, very unlikely, but small chance that a custom ROM can also damage a volume control, circuit-wise, or maybe the custom rom's programming might have a bug on the volume control (again very unlikely, but still a possibility). Unless if the cause of the volume problem is something obvious like the button itself is loose or falling off.
My suggestion is, if you have a nandroid backup of the original ROM before you installed the custom one, you can put it back first (the phone will still be rooted) then visit another Samsung store and just focus on telling the staff about the volume button. If in case they do a test on the volume, at least they would see a factory installed rom running. Just cross your fingers that they wont further check if it's rooted under the hood.

seh6183 said:
I just saw this post. So can you please tell me the story about how you got them to honor warranty claims while rooted? Maybe if I had called back a few times I could have got it done. I've honestly never had to even use a warranty on a phone in the past, they have all been really great.
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Nothing special. Once was a usb port issue. They asked of it was rooted and I simply said it doesn't matter, it was a hardware issue. I had to escalate and told them the same thing. I said I'm happy to pay if they can prove that a rooted device caused the malfunction. They keep to the script for the most part but I got my phone back, repaired, and no charge.
I threw in a few legal references to automotive warranties and modding and would hate to drag them down that road.
Sent from my SM-N920T using Tapatalk

This is an old post but I'm going to put my two cents in and I know in going to get flamed, which is amusing to say. But it's clear. By every phone manufacture, you root the phone. You take the phone as is. It's lost the warranty. Now that if you find that something is wrong with the device hardware wise. You Made the choice to void it when you did the rooting process. The moment Knox became 0x1, yes it's hardware based. But that's besides the point. They tell you over and over again that doing so it voids your warranty and you do it anyway, you made the phone completely yours. And now it's yours 100%. I agree with Samsung on this.