Database Users

[Help] adb devices shows offline

I'm using Windows 7 Ultimate 64bit. I have the usb drivers installed and debugging enabled. When I connect my phone to pc, it shows USB connected but when I go to the command prompt and type "adb devices", it shows this:
List of devices attached
HT015P801881 offline
When I mount the sd card for data transfer, the drive opens perfectly but when I copy a file, it always fails. I have already tried USB in fastboot. I need a solution... thanks...

Nothing???

Have you make your phone into USB debugging Mode?? You should do this if you want to do adb command.CMIIW
Sent from my Xperia X10 Mini Pro

USB debugging is enabled...

faraz1992 said:
USB debugging is enabled...
Click to expand...
Click to collapse
I had problems with a specific ROM.
http://forum.xda-developers.com/showthread.php?t=734139
Did it work for you in Win7 before?
I pulled my hair out wiping drivers (used usb deview), reinstalled the SDK & Java numerous times, even reinstalled Win7, no dice... until I flashed back to the rom linked in my sig, then it worked.
/shrug

I'm having this exact issue as well. I'm on Cyanogenmod 6 RC2. It had previously been working on 5.0.8.

EarthsiegeTA said:
I'm having this exact issue as well. I'm on Cyanogenmod 6 RC2. It had previously been working on 5.0.8.
Click to expand...
Click to collapse
Mine too worked on CM 5.0.8...Have this problem on both RC1 and RC2 of CM 6...
What to do

Not connecting in Windows 7

Windows cant find a driver for the phone, how do you use this on Windows?

You can install the drivers as part of the Android SDK, or you could search this forum for drivers, or you could goto the Development section and download mskip's Galaxy Nexus 4 Toolkit and install the drivers from there.

uberNoobZA said:
You can install the drivers as part of the Android SDK, or you could search this forum for drivers, or you could goto the Development section and download mskip's Galaxy Nexus 4 Toolkit and install the drivers from there.
Click to expand...
Click to collapse
installed the drivers and Windows sees it as an Android ADB device but it doesnt mount anything. How do I transfer files over USB?

I extracted the drivers from the Android SDK and posted it up. Check my sig for the link.

tried those too and its still not mounting anything

Windows 7 detected my phone without any drivers installed and I was able to mount the internal storage. The only thing the sdk drivers allow for are adb and fastboot interfacing, so they shouldn't be needed if all you are trying to do is mount the device.

try different usb port my pc did that at first.

I'm not sure why, but it worked for me on windows 7 and automatically updated the drivers. The weird thing is that adb recognizes the nexus 4 as a Samsung phone

idividebyzero said:
Windows cant find a driver for the phone, how do you use this on Windows?
Click to expand...
Click to collapse
Same issue here until I switched to the cable that came with the phone and it worked. Maybe just a fluke, not sure.
Sent from my Nexus 4 using xda app-developers app

idividebyzero said:
tried those too and its still not mounting anything
Click to expand...
Click to collapse
Sorry, misread your post. Try restarting, try a different USB port, try a different cable. Also, make sure MTP mode is enabled on your phone (Settings > Storage > Menu > then check Media Device).

idividebyzero said:
installed the drivers and Windows sees it as an Android ADB device but it doesnt mount anything. How do I transfer files over USB?
Click to expand...
Click to collapse
Have you found a solution yet? To transfer files from my PC to the phone, I have to make sure debugging is turned off and connect with MTP mode. But if I want to use ADB, I need to turn debugging on which loses the PC's ability to see the phone at all unless I connect in PTP mode. All a bit weird but at least it works. Have you tried uninstalling and reinstalling the drivers?

Phone mounts fine on 2 different computers, its something with my computer.
Its not the USB cable, tried different ports, I tried USB debugging on and off, camera mode and MTP. Device manager sees it as a Nexus 4 but says the drivers didnt install.
So my next question is why isnt Windows installing the drivers properly?

i have got two nexus 4
and with one of them i am not able to connect it to my main computer (with a second computer it works).
With the other nexus 4 i have no problems on any computer...
os is alway win 7.

just linking and sharing a similar thread [Q]Computer won't recognize phone? which covers same/similar issue and resolution.

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!

jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.

vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.

jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.

vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?

jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point

vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!

jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...

Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.

maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?

jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!

No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.

Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app

I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!

I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...

Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!

I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.

Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.

Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

Nexus 4 won't connect to PC.

Hello, i have a very weird problem. My nexus 4 cant connect to pc as mass storage device.. It worked fine like 4 days ago.. I dont know what happened or what else i can try.. Already tried: usb debugging on/off, factory reset, usb settings in storage menu, different usb port, NOTHING HELPED! There are another weird thing that i spoted is that it only charges through usb when i have nothing selected in storage>usb connections menu, as soon as i try to select mtp or camera it stops from charging and nothing happens. Same problem for AC charging it wont charge when theres mtp or camera selected, and only charges as USB... I'm confused.. Are there any ways to get it working again?

I'm having the same problem.. I've just installed Windows 7 64 bit but it sees my Nexus 4 like Unknown Device.. I uninstalling the drivers and re installing them using Nexus Root Toolkit but no result for now..:crying:

Do you have a ROM or anything installed? I know with PA its a problem at the moment at times. A little more info would be nice. I never had a problem with Windows 7. I'm on Windows 8 now and i had an issue at first with it not showing up at times. But it seems to be fine now.

Just go in
Settings,
Dev options (if you not have it go in phone informations and press many times in row the Build Number, this activate Dev options)
and Disable USB Debugging,
then reconnect your phone, and the computer will see it

USB debbuging isnt working. i have no ROMS, stock android 4.3. And yes, now im running WIN 8, previuosly had 7, the problem occured after installing 8 and trying to plug it in. Its not showing in my computer neither in device Manager. I doesnt make any difference with, or without it pluged in, the only difference is that it will start charging, but then again ONLY when i disable everyting in storage>usb connections.

bump

do you have a fast charge app installed? it sounds like it's an issue related to fast charging via USB. if it's enabled you can't access anything on the phone via usb, but i think that requires to at least be rooted.

I'm on last PA 3.99-Rc1 and I just found out that if I go in Setting-Memory the appilcation shutdown .-. Never had this issue before .-.

Matteo Mazzu said:
I'm on last PA 3.99-Rc1 and I just found out that if I go in Setting-Memory the appilcation shutdown .-. Never had this issue before .-.
Click to expand...
Click to collapse
Nothing, just read that it's a issue with PA while using last Franco Kernel nightly XD I'm going back to windows vista 32bit, so I believe the problem connecting my nexus 4 won't be any more an issue (Going back to Vista because for daily use it worked perfectly and every thing worked fine with the drivers, Windows 7 it's better, but too many issues with drivers bla bla bla XD) :laugh:

I have always used the Windows Driver from the Google SDK (Google USB Driver- As of today, Revision 8) for my Windows 7 64 bit computer and have never had a problem. More importantly there is an Update Manager that comes with the SDK, that when you run, notifies you of newer Windows drivers as they are released. That way as Google issues newer OS builds or Windows issues a new OS, I know that not only my driver but my platform tools aka fastboot/adb/etc. (As of today, Revision 18.0.1) will always be compatible. The problem with these toolkits and driver downloads all over the place on these forums is that you have know idea how old the internals are. The other obvious thing to check is a bad or intermittently bad USB cable. Also make sure "MTP" is checked in Settings > Storage >Settings > USB computer connection.

Hey, I'm sorry if it's against etiquette digging up an old post, but this part worked for me:
pjc123 said:
Also make sure "MTP" is checked in Settings > Storage >Settings > USB computer connection.
Click to expand...
Click to collapse
Thank you so much, I had this problem for a long time before I found this thread.

dunni88 said:
Hey, I'm sorry if it's against etiquette digging up an old post, but this part worked for me:
Thank you so much, I had this problem for a long time before I found this thread.
Click to expand...
Click to collapse
Glad I could help. That setting isn't exactly the easiest thing to find.

Fix usb
Go to device manager in windows 7/8/8.1 . Connect your mobile with usb. You will see android device or adb right click on it, select properties, click uninstall driver. NOTE: When you click this a small popup will appear saying remove software driver, tick on it and click uninstall.. there you go ..it will reinstall drivers and your phone will be finally connected.

im having the same problem . My phone shows as Unknown Device on Device Manager. Tried other cables and usb ports. I can tell that the cables and ports are not the problem since my Nexus 7 can connect without problem. Tried usb debuggin on/off, MTP on/off, PTP. Still no luck. Already tried to reinstall drivers but still the same problem. Hoping this is not a hardware issue. I already tried factory reset and flashing other ROMs

Unable to recognize MTP mode on computer

So as a start to this, the phone is recognizable when running adb devices, I can see it listed there. However, when trying to use the phone in MTP mode, it tells me that there is not a suitable driver.
What I have tried so far:
Uninstalling device in Device Manager on Windows 10
Reboot both phone and laptop
Downloading the latest driver version from Google
Turning off USB Debugging on the 6P
Connecting phone
Attempt to use recently downloaded USB Driver on phone
So when all that is said and done, I get the following screens attached below.
https://imgur.com/a/gni6o
I also tried using this guide to find a MTP Device:
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
But that does not exist in either the latest zip download of the USB drivers, or the Google SDK drivers.
I only have the option for:
Android ADB Interface
Android Bootloader Interface
Android Composite ADB Interface
Could anyone provide me with some ideas?
EDIT: I have also tried two USB cables, both have the same issue. The Nexus 6P OEM Cable, and the iOrange Cable.

slixzen said:
So as a start to this, the phone is recognizable when running adb devices, I can see it listed there. However, when trying to use the phone in MTP mode, it tells me that there is not a suitable driver.
What I have tried so far:
Uninstalling device in Device Manager on Windows 10
Reboot both phone and laptop
Downloading the latest driver version from Google
Turning off USB Debugging on the 6P
Connecting phone
Attempt to use recently downloaded USB Driver on phone
So when all that is said and done, I get the following screens attached below.
https://imgur.com/a/gni6o
I also tried using this guide to find a MTP Device:
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
But that does not exist in either the latest zip download of the USB drivers, or the Google SDK drivers.
I only have the option for:
Android ADB Interface
Android Bootloader Interface
Android Composite ADB Interface
Could anyone provide me with some ideas?
EDIT: I have also tried two USB cables, both have the same issue. The Nexus 6P OEM Cable, and the iOrange Cable.
Click to expand...
Click to collapse
Nexus Root Toolkit has an excellent guide for straightening out Nexus driver issues. Very thorough. Works for me every time.

83097markcynt said:
Nexus Root Toolkit has an excellent guide for straightening out Nexus driver issues. Very thorough. Works for me every time.
Click to expand...
Click to collapse
Did not seem to help me. Still unable to to use my Nexus as an MTP device.

Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....

slixzen said:
Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....
Click to expand...
Click to collapse
Mine works with PTP mode but not MTP. Could it be Android N interfering? Would like to know how to resolve this matter as well.

having the exact same issues, anyone else have any ideas? did you ever get this resolved?
im going to smash something shortly and I never have in my life...heh

Nope, reinstalled Windows. That resolved the issue.

I had something similar happen. Try running this command at the dos prompt.
net localgroup Administrators local service /add

slixzen said:
Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....
Click to expand...
Click to collapse
Thx for getting back to me, I'm about to do the same thing...my windows update wont update anyway and its been pissing me off (not that I care besides OCD)
Now I just have to try to figure out what I need to do to reinstall the (free) windows 10 dealio
To the comment below, tried that, no idea what its supposed to do but didn't fix anything for me.