hello,
i bought a htc touch this day, when i power on this phone, i have the black screen with "smart mobility" and after, the phone is shutdown.
Can you help me please?
Thanks,
Alexandre
nebucrath said:
hello,
i bought a htc touch this day, when i power on this phone, i have the black screen with "smart mobility" and after, the phone is shutdown.
Can you help me please?
Thanks,
Alexandre
Click to expand...
Click to collapse
Make sure it is fully charged. If you are certain that it is = return it for a new one that works. Why put yourself through the trouble if you just bought the thing. Get a new one.
i didn't bought it on a shop, that's why i can't return it.
Still make sure that it is fully charged. Does it turn on when it is plugged in. If it does when plugged in but not when on battery power, that would suggest that you need a new battery. Basically what I am saying is it sounds like power problem, but I could be wrong. Someone may have tried to flash a new ROM to it unsuccessfully in which case, I don't know enough about to be able to help but there are many others here who could. It does not sound to me like it is likely bricked. Try the power thing. Unless you know it is a ROM issue for sure, then read the FAQ's and stickies and WIKI abour ROM's and flashing ROM's etc... after reading, then proceed to ask for help about what you still don't understand. Very important that you read and pay attention to warnings before doing anything ROM related or you could Brick the device for sure. Good luck
charge it first, looks like the battery is drained. if it didnt turn on after charging it then i guess it must be the rom.
do u still have this phone i need a broken HTC Touch GSM phone
So, I think the phone had a bad flash and the screen will not turn on. Is there anything I can do to fix this? I can't get into download mode either. It looks like the phone doesn't turn on, but when I put the batter back in and power it up the lights turn on and there are sounds... please help
Same problem
yes i have the same problem. i flashed the phone but then the phones screen will not show up. any solutions? i dont know if i flashed wrong or right but i want to know if it is bricked or not.
i am trying to find out if it is bricked so that i can know how to fix it or not. help please?
This infofrmation is useful with me,thanks a lot!
Hello all. First let me state that I rather not make a thread to ask help on a problem that seems to have happened to a few owners, but my knowledge as to how I could resolve the issue is severely lacking..
At some point today my phone was ringing but the screen would not show. I thought about taking the battery out and turning it back on but there would be no HTC, Bootanimation, anything. It was Just a black-lit screen which responds due to tactile feedback and the four touchkeys light up as usual. At first there was an odd sound that would play after a few minutes so I decided to charge it but again there was nothing. Even tried to access bootloader with -Vol and Power still no screen.
I asked a friend of mine to call my phone to see if it would ring but they said it instantly goes to voicemail as if my phone was off. Note that I WAS SURE IT WAS ON.
Adb seems to work with it as it seems whatever I need to do I have to do it through there.
G2 rooted with gfree method
CM7.1 RC1
Clockwork Recovery
Again i am sorry if I bothered those with posting something others would think is "too common of a problem" as I have no experience in fixing this issue. Plus I would like to try any option available as I would not like to try and have my phone replaced (because of the risk of discovering root and obtaining a G2 with stock gingerbread which is currently not rootable)
Please help..
It sounds like you're suffering from some sort of hardware failure. You need to send your phone in for repair/replacement.
The Unnamed Time Lord said:
Hello all. First let me state that I rather not make a thread to ask help on a problem that seems to have happened to a few owners, but my knowledge as to how I could resolve the issue is severely lacking..
At some point today my phone was ringing but the screen would not show. I thought about taking the battery out and turning it back on but there would be no HTC, Bootanimation, anything. It was Just a black-lit screen which responds due to tactile feedback and the four touchkeys light up as usual. At first there was an odd sound that would play after a few minutes so I decided to charge it but again there was nothing. Even tried to access bootloader with -Vol and Power still no screen.
I asked a friend of mine to call my phone to see if it would ring but they said it instantly goes to voicemail as if my phone was off. Note that I WAS SURE IT WAS ON.
Adb seems to work with it as it seems whatever I need to do I have to do it through there.
G2 rooted with gfree method
CM7.1 RC1
Clockwork Recovery
Again i am sorry if I bothered those with posting something others would think is "too common of a problem" as I have no experience in fixing this issue. Plus I would like to try any option available as I would not like to try and have my phone replaced (because of the risk of discovering root and obtaining a G2 with stock gingerbread which is currently not rootable)
Please help..
Click to expand...
Click to collapse
A. They don't care if its rooted.
B. You can root stock Gingerbread.
Same issue here...
I'm facing the same issue, when i try to unlock the phone (power button or trackpad) the screen lights but stays black, and the buttons are also backlit. I have to lock again with power button and unlock again to get to the actual screen.
It first happened a few days ago, and since i didn't reboot/restart in weeks i tried to reboot but the same issue comes back.
then i shut it down, pulled the battery and then back, and restarted: the phone goes directly to that black backlit screen, i tried several times and tried recovery with no luck, so i thought my phone was messed up although i did have some haptic feedback, well in fact the phone was actually booting, but just not showing anything else than the backlit screen; i waited a minute or so to the booting completes (still shows nothing), then i lock/unlock the screen again and there it is, asking for the pin code.
I tried to go to the recovery again to try to wipe dalvik-cache, i know for sure it goes to recovery, but with a totally black screen, not even backlit this time; the trackpad is too sensitive in the recovery to just blindly navigate in the menu, so it is not useable at all.
Then i had the idea to go to Rom Manager, i reflashed the rom from my sd-card, and enabling wipe dalvik-cache, which worked (all through a black screen). After a few minutes i "felt" it rebooting (vibrating) but still back to that black backlit screen, and i locked/unlocked it again and back it was asking pin code...
I also tried to roll back recovery to 3.0.2.4, since i remember i updated it a few weeks ago, but still the same issue.
I don't know what else to do without accessing the recovery, i wanted to try another kernel, or remove the trackpad wake... is there a way to do it via a script? I guess it's what Rom manager does...
Next step will be a total wipe, but i need to make some room on my sdcard for backup purposes first...
If anyone has an idea to sort this out, i'm highly interested...
I'll try to get a logcat, maybe could give a hint
Edit: Virtuous sense 2.0.0 (used it with no issue since it came out, could it be a hw issue?)
Edit2 : attached logcat
Is the pin screen differant than the usual one ie white number keys? If it is that's the sim lock screen you need to call the carrier to get the code or find out the default. Or just get a new sim lol
nah it's the 4 digit pin code, i didn't lose it btw, it's still working and i can use the phone, but i have a black backlit screen whenever i want to wake the phone, and thus when i receive a phone call, i don't know who it is and i blindly press/swipe the screen to answer, because if i want to use the same trick of locking /unlocking, it doesnt work as the lock button is also used to reject a call...
Maybe rip and reinstall the phone app?
asim0 said:
I'm facing the same issue, when i try to unlock the phone (power button or trackpad) the screen lights but stays black, and the buttons are also backlit. I have to lock again with power button and unlock again to get to the actual screen.
It first happened a few days ago, and since i didn't reboot/restart in weeks i tried to reboot but the same issue comes back.
Click to expand...
Click to collapse
I have the same exact problem as this EXCEPT, it's intermittent. Sometimes when I wake the phone I get an all black but backlight screen, and other times it's fine. I'm on CM7.1.
But a superwipe and reflash will probably fix it. Also don't restore system data on TB
I know i still can use wipe data + cache + dalvik through rom manager, and i always used to superwipe before switching roms, but how can i do that now when the recovery is all blacked out?
can anyone guide me to a script or something i could do while the phone is active, to tell him to reboot to recovery and flash that superwipe?
anyway i'll try the regular wipe and keep the thread updated
---------- Post added at 02:42 PM ---------- Previous post was at 02:35 PM ----------
SuperDave81 said:
EXCEPT, it's intermittent.
Click to expand...
Click to collapse
On my side if i leave the phone locked more than 30 seconds, it happens 100% of the time; also I noticed that now the backlight blinks 2 or 3 times (1 second blinking) when locked, first a few minutes after locking, and then randomly, about 3 or 4 times per hour; I guess it's getting worse;
I've read on another thread that it could be video cable getting loose, but since mine is still under guarantee, i won't open it right now just to check, if i can't fix by wiping / superwiping (when i know how to), i'll use that guarantee, which is one month left (lucky me)
EDIT: one other thing that makes me think it's no hardware, when the black screen appears because of a phone call or a message, the ringtone and notification sound are both half as loud as they should be, this is all really strange
after backing up my data, i reflashed the rom via Rom Manager, and I wiped data and cache (which equals to factory reset) this time: the first screen that should show the pin code numpad was already a black (backlit) screen!!
Also, thinking about it, i realised that the "flash rom from sdcard" menu in Rom Manager is in fact "Flash ZIP from sdcard": the zip doesn't have to be a ROM!!
So I tried flashing a new kernel this way, also some framework modifications (extended settings, removed TP wake, etc...) they all install Ok, but still this black screen...
Also I was about to flash SuperWipeG2.zip this way, but if it doesn't fix my problem, I will be stuck with a blacked out recovery, as SuperWipe wipes everything including /system; so if anyone has an idea to tell Rom Manager to flash two zips (Superwipe then Rom) i'll be willing to try, or a script to do that;
Maybe i'll have a look of the scripts in Superwipe and in the rom, and put both zips together... don't know if it's possible?
Maybe I'll try the Superwipe alone if I can get a spare phone, just in case...
Other thing:I used the phone's gps for more than 5 hours with the screen lit, and it never flickered even once; so it's hard to believe it's a screen connection issue...
Just to keep this updated, everything i did, including superwipe didn't change this issue, so i sent it back to the technical support (under guarantee) and I got it back today; the report that came with it says the screen has been replaced; so it was hardware finally...
Hi, i have same problem.. Black screen in recovery and during the boot. When the system boots, screen is OK. Sometimes i have also blackscreen when I want to use HW keyboard. I tried 4ext, reflash older versions of CW but still the same. I can see a screen through Android Screen Monitor and I can cotrol it. But phone is blak, only backlight. Can somebody say, how to solve this issue?
So, for other, if you cant see screen, you can use Android Screen Monitor for Windows and connect phone through USB and see a screen.
G1ForFun said:
A. They don't care if its rooted.
B. You can root stock Gingerbread.
Click to expand...
Click to collapse
WAIT one minute... they don't care? where was I when this meeting took place?
I had this issue as well on a spare G2 I had.
The screen was just black but you could tell it was lit, hardware keys were lit as well.
The phone was actually my brothers and it rooted w/ CM7.
I ended up selling the phone as is on Ebay but after some research it was a failure in the hardware for the screen and I found extensive instructions on how to replace it that I didn't wish to do.
I never attempted to get it replaced and kind of wish I did now if they don't care about the device being rooted.
I purchased my G2 before he had his, and it's never had the issue so not sure what to think of it.
Saintfyre said:
I ended up selling the phone as is on Ebay but after some research it was a failure in the hardware for the screen and I found extensive instructions on how to replace it that I didn't wish to do.
Click to expand...
Click to collapse
I think I have similar issue, can you post where you found those instructions?
Thanks in advance!
http://www.youtube.com/watch?v=u-dR8CHEGjY&feature=youtube_gdata_player
Sent from my HTC Vision using XDA Premium App
I used the same tutorial to change the LCD but after I put the new its just the backlight but nothing else... I will give it another go maybe and have a look again at those ribbon cables! I guess...
---------- Post added at 10:59 AM ---------- Previous post was at 10:09 AM ----------
I found on ebay: HTC-Desire-Z-T-Mobile-G2-A7272-Slide-Flex-Cable-Ribbon
or I found also with the chassis for a bit more.
Thinking to buy this, it would be great if anyone could confirm that it would help "my condition" ?
THanks in advance!
In terms of cables, yes the flex cables are what you want.
Sent from my T-Mobile G2
Hey everyone,
First of all thank you for taking a look in my thread, this is my second post here in this forum but, I just have to tell you guys, I've been around since 2012 and you guys rock!
Anyway enough of chit chat, so I had my phone pretty much hard bricked, thanks to some tutorials I've finally found a way to get it back to life BUT ( there's always a but ), it isn't like before, everything was working very nicely after the fix, the Power button stopped working, the volume rockers are still fully functional but the power button isn't. So I thought "f*ck this, I gotta buy a new flex assembly", that's what I did, it arrived today, so I got to work and put it all together with the new button, but for my surprise it is EXACTLY de same as before, so it seems like it has nothing to do with the flex assembly/buttons itself but something more like motherboard or something..
Have any one of you guys had this issue? By the way another very interesting thing is that the buttton "still gives signal" since if I press on it, it doesn't do anything even with the phone off BUT, if I have the phone turned on, and I press it for 5+ seconds , it shutdowns the phone as it should! So why isn't it working when I do a press, but if I hold it works?
By the way my phone when died even the partition table got corrupted, so I even had to redo that could it have anything to do with it?
Oh and the basic tips of putting the phone in Download Mode and fully revert to stock didn't work, already did it many times since I brought it back to like..
Regards, and thank you for reading this LONG post and spending your time with me :silly:
Anyone got any clue please?..
SlashPT09 said:
Anyone got any clue please?..
Click to expand...
Click to collapse
Hi, i has been a long time until you wrote this topic, but now, in 2018, i got the same problem that you.
I bricked the phone, unbricked with some xda's tutorials, install a kdz image and system got ok, but the damn power button not work.
It work on a very specific moment that is when the phone is on and i press the button, after 5 seconds the phone turn off, but none menu appears, it just turn off. Besides, it won't work to turn on the device. In this case, i aways need to put the cable and when the LG log appears I must remove (if not, the battery symbol is shown, and the device not turn on).
I wonder if you were able to fix your phone or someone of xda had this problem.
Thanks
Nope never got it fixed just moved on and bought another device, besides that is now a outdated device..
Not sure if this is the right place to ask. I've combed a few forums online and haven't found anything either. I'm hoping someone here can help.
I recently replaced my battery following this video. I used it before and successfully replaced my battery before without a hitch. This time though... for whatever reason, I can't get the touchscreen to work. I don't know which step I missed, or where I messed up. The phone turns on just fine, the display looks great, but the touchscreen itself won't work. I can't get the knock code to work, or the swipe notifications or anything. Does anyone have a clue for what I can do to fix this? I'd really like to continue using this phone if possible.
Thanks in advance.
tdk0117 said:
Not sure if this is the right place to ask. I've combed a few forums online and haven't found anything either. I'm hoping someone here can help.
I recently replaced my battery following this video. I used it before and successfully replaced my battery before without a hitch. This time though... for whatever reason, I can't get the touchscreen to work. I don't know which step I missed, or where I messed up. The phone turns on just fine, the display looks great, but the touchscreen itself won't work. I can't get the knock code to work, or the swipe notifications or anything. Does anyone have a clue for what I can do to fix this? I'd really like to continue using this phone if possible.
Thanks in advance.
Click to expand...
Click to collapse
check touch panel jack.. re plug again