Not sure if this is the right place to ask. I've combed a few forums online and haven't found anything either. I'm hoping someone here can help.
I recently replaced my battery following this video. I used it before and successfully replaced my battery before without a hitch. This time though... for whatever reason, I can't get the touchscreen to work. I don't know which step I missed, or where I messed up. The phone turns on just fine, the display looks great, but the touchscreen itself won't work. I can't get the knock code to work, or the swipe notifications or anything. Does anyone have a clue for what I can do to fix this? I'd really like to continue using this phone if possible.
Thanks in advance.
tdk0117 said:
Not sure if this is the right place to ask. I've combed a few forums online and haven't found anything either. I'm hoping someone here can help.
I recently replaced my battery following this video. I used it before and successfully replaced my battery before without a hitch. This time though... for whatever reason, I can't get the touchscreen to work. I don't know which step I missed, or where I messed up. The phone turns on just fine, the display looks great, but the touchscreen itself won't work. I can't get the knock code to work, or the swipe notifications or anything. Does anyone have a clue for what I can do to fix this? I'd really like to continue using this phone if possible.
Thanks in advance.
Click to expand...
Click to collapse
check touch panel jack.. re plug again
Related
So Yesterday for no reason at all my 8525's screen went white. i thought it had frozen or some thing but it didn't snap out of it. I pressed the ok button on the side and could hear noise. I decided to restart. Nothing. Did this like 7 times. Finally I let it sit without the battery for like an hour. I worked but the colors were all messed up. Reset and it worked fine. So i set my alarm went to sleep and woke this morning to an email and a white screen. Turning it on and off a couple of times did it and I was already frustrated.
Then I read on a forum about Activesync automatically opening throughout the day to try and connect. So I tweaked that to manual connections. Still the same. So I decided to take advantage of the warranty but I needed to set back my rom b/c as you already know, it voids it. Also thinking that re-flashing might get rid of whatever it was failing in. No, still the same, and now worse. As or an hour ago, my navigation pad doesn't work either. It actually works for about a second when I turn it on and then after I press anything on the pad or surrounding buttons, it's gone.
I really would like to fix it myself at least for now and use the warranty exchange at about 11 months but if theres nothing I can do, I guess I can go get a new one. Also, I don't know if it has anything to do with it, but I downloaded Google Maps to my phone yesterday on the road (through 3G) and that was the only new program installed( I think it mightve been this).
Has this happened to anyone else?
Any help would be much appreciated. I hope I explained enough for anyone to respond. Thank you in advance to anyone with anything really.
Actually if you do a search under white screen you'll find many entries. Any attempt to fix yourself will void the warranty. If you are lucky it may only be the d-pad connector that is loose. This it is possible to check yourself but if have a warranty then I suggesting using it.
Otherwise see the link to my site in my signature for dismantling and service manual guides.
Mike
Thanks. You know I think I will take advantage of the warranty sometime this week. I don't know what happened. But I'm to update my situation. It now seems as though my directional pad seems to be the problem. it glitches on and off and using it sometimes creates the fade-out to white screen. I have to let it go to standby on its own to get my screen back or play around turning it on and off for a bit.
Also, once i re-installed me ATT rom with no applications, my screen seems to be off. I have a 1/32th sliver of the bottom of the screen at the top of my touchscreen. Even in landscape it shows my scroll bar and everything. I didn't even drop it but it is now slightly skewed down. Any input on this?
I also found this website talking about the same problem having with and unorthodox solution (which I tried to no avail). Here's the link if anyone want to check this out. http://www.htcwiki.com/page/AT&T+8525+Display+issues:+Display+is+dim,+blank,+white,+has+lines,+etc.?t=anon
Anyways, I'm gonna call ATT about this see if they can help but I think I will replace, I just didn't want to so soon.
Thanks again for the quick answer.
ckent03 said:
Thanks. You know I think I will take advantage of the warranty sometime this week. I don't know what happened. But I'm to update my situation. It now seems as though my directional pad seems to be the problem. it glitches on and off and using it sometimes creates the fade-out to white screen. I have to let it go to standby on its own to get my screen back or play around turning it on and off for a bit.
Also, once i re-installed me ATT rom with no applications, my screen seems to be off. I have a 1/32th sliver of the bottom of the screen at the top of my touchscreen. Even in landscape it shows my scroll bar and everything. I didn't even drop it but it is now slightly skewed down. Any input on this?
I also found this website talking about the same problem having with and unorthodox solution (which I tried to no avail). Here's the link if anyone want to check this out. http://www.htcwiki.com/page/AT&T+8525+Display+issues:+Display+is+dim,+blank,+white,+has+lines,+etc.?t=anon
Anyways, I'm gonna call ATT about this see if they can help but I think I will replace, I just didn't want to so soon.
Thanks again for the quick answer.
Click to expand...
Click to collapse
Everything they suggest on that site you have tried I guess, the soft and hard resets etc.
I agree with you about the d-pad (directional buttons). Those with this problem often report that the d-pad or it's connector are re;lated to this issue.
Pleased you have chosen the warranty route. You see evn if you opened it up, it can work for a short while and then return again. Also push hard for replacement not repair. They may do this automatically but if not try to persuade them. The reason is that quite a few folks have reported that even after an HTC repair the problem can come back. Actually I think there may be more than one physical cause of this issue and sorting one thing does not mean it won't come back via another route.
The good news is, if you get a good one as I did on the second attempt, I never had white screen or alignment issues - despite heavy use.
Mike
Once again, thank you Mike for all your input. I will be issuing an order for replacement instead of repair. Being at work all day today I've seen that it hasn't "whited' out, if you will, but has actually kept working. Ever so often the d-pad goes but comes back in a few seconds. It may be due to the WM6 i had on it so for now i will keep the original ATT upgrade of WM5 and try to hold off on the warranty as long as I can before it expires. That way I can enjoy a healthy new 8525 longer.
For now I will keep looking around in these forums and see if there ever is a solid solution. Thanks again, and good luck with all.
CKent
Hi,
Does anyone know why my screen just suddenly goes white?
It started when i heard someone called me. I looked at the screen and it was totally white. Pressing buttons didn't do anything. I tried soft + hard reset but the fone was still like that.
Has anyone got this problem before?
vnxichlo said:
Hi,
Does anyone know why my screen just suddenly goes white?
It started when i heard someone called me. I looked at the screen and it was totally white. Pressing buttons didn't do anything. I tried soft + hard reset but the fone was still like that.
Has anyone got this problem before?
Click to expand...
Click to collapse
i haven't had the problem but it would be helpful if we knew what kind of a phone and rom you have
my fone is cingular 8525, and I have no idea what kinda rom I have. I only unlocked it with the software available here, and still haven't had time to play with other stuff yet.
oh, and i don't think the front buttons work, btw, so when i said i hard reseted it, i was wrong.
it also seems like this problem:
http://forum.xda-developers.com/showthread.php?t=321163
Don't you think? Now I'll have to buy some tools to open this baby up. Does anyone know where I can get the right tools?
It's always best to start at the beginning. Go HERE to a page that I created for new members that has links to EVERYTHING you may need to know about fixing your phone, flashing ROMS and Radios, etc.
Best wishes,
I just fixed it i just fixed it ). I don't think the light sensor for the keyboard work anymore thou, but screw that, the phone works ).
BIG BIG THANKS to "ALKIZMO" and his post:
http://forum.xda-developers.com/showthread.php?t=321163
All of a sudden my screen has stopped working in terms of being able to use the touch screen, the buttons do work though.
Also I noticed the clock has reset it's self so something has happened in the night.. hmmm.
So, I have removed the battery for a while which didnt help.
I am wondering what to try next, for some reason finding out how to do a hard reset is not easy - could somebody let me know how to do this please?
Come on you clever chaps, help me out - I am sure this has happened to a few of you in the past.
Scenario: I was playing... air hockey...and you know how that game can get intense?! Well I was jumping up and down and somebody was calling me but I was too into it to check it. Then it stopped and someone (Maybe same person) called again so I paused the game and checked my phone, it was just a black screen. The lights on the capacitive buttons were working, buttons were working (because the phone was vibrating) and the actual phone was still working but just couldn't see anything. I pulled the battery, turned it back on, put it in my pocket and started playing again. At the end of the game (Yeah, I lost) I checked and it was still black. The screen wasn't off, it was just black LED's I guess. I could scroll to unlock and everything, and now its just stuck like that. Stuck as in I can't see anything...
Not really asking for help because I think the phone messed up, but I'm just saying that the phone might not be perfectly built, or atleast mine wasn't...
T-Mobiles closed right now so I'ma call tomorrow morning.
Wrong Forum, needs to be moved to General.
JoshHart said:
Wrong Forum, needs to be moved to General.
Click to expand...
Click to collapse
Wrong Forum? But this situation is DEVELOPING as we speak...
It is an interesting DEVELOPMENT, to say the least.
Maybe he should take pictures and have them DEVELOPED so we have a better understanding!
I had a similar issue but when starting the phone, I would just get a black screen but with the capacitive buttons working but no widgets and no access to apps. Menu options works because I was able to access settings but that's about it. A guy from tmobile forum told me to do a factory reset as maybe it just a minor hiccup in the phone manufacturing so I did and ever since, I have not seen the black screen and I have done a few reboots just to check. Goodluck!
No I just can't see anything. It's like all the LED's are black, I can't factory reset it or anything. Unless someone can do it without looking at the screen....
same thing literally just happened to be about 20 minutes ago. i am extremely frustrated. the screen is just black but its like i can move around on the phone. does anyone know whats going on???
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz
It started happening maybe 2 days ago. Im running the newest version of Hyperdroid and have never had any problems. Whenever i turn my phone on and attempt to unlock it by either sliding the tab, turning the dial, or sliding the lense down, the screen doesnt respond to my touch. I have to try like 3 times before i can finally unlock my phone, its super annoying.
Anyone have a fix for this or advice?
Thanks!!
Set my phone to "menu unlock" but when i put menu, the touchscreen wont work! It's getting really frustrating. Could the phone be going bad?
UPDATE: now my touchscreen wont work at all! pretty much my phone is useless now. anyone help?
rageagainsttx said:
UPDATE: now my touchscreen wont work at all! pretty much my phone is useless now. anyone help?
Click to expand...
Click to collapse
Your digitizer is dead. If you are still under warranty, I suggest you flash back your WM stock and send your phone back in for repair. Unfortunately, there is no other way around this. Read here for more info http://forum.xda-developers.com/showpost.php?p=12105680&postcount=1