phone problems - G2 Q&A, Help & Troubleshooting

Can anyone help with theses issues?
I have a couple programs that will not work on my lg g2 I have deleted cache, uninstalled, reinstalled and its still the same...they are espn scorecenter and grocery iq, I cant get any menus to pull up to login or anything (anyone else seeing this with this phone?)
I also can not get carbon helium on the computer to recognize this phone, I have installed drivers and done everything I know how, and nothing...I need a way to get my old apps and settings (I do not wan to play through plants vs zombies again just to get where I am) from the s4 to this phone.
I have had it lock up and I had to reset it by holding power button down for 8 seconds, anyone else see this? It was just sitting idle when it happened.
other then that, holy battery batman and great camera, really like what I see out of this phone!
(originally posted somewhere else, but I wanted to copy it over here to see if you guys could help)

I use ESPN ScoreCenter and haven't had any problems with that app on the G2. I also haven't had it lock up on me (although I've only had my G2 for about a week or so).
Are you using the stock rom? If so you could maybe try a factory reset to see if that fixes anything.

jordache16 said:
I use ESPN ScoreCenter and haven't had any problems with that app on the G2. I also haven't had it lock up on me (although I've only had my G2 for about a week or so).
Are you using the stock rom? If so you could maybe try a factory reset to see if that fixes anything.
Click to expand...
Click to collapse
thanks for the reply, Yes I am 100% stock (first time in my android life)..I will try a factory reset to see if that helps will report back asap.
edit: okay so factory reset help with espn scorecenter, thats it grocery iq and helium still a no go, started playing around with it and in order for clockworkmod helium to work with this phone it has to be set as internet/ethernet on the usb connection, NOT any other option, then it seems to work, or is working as I am restoring stuff right now. will update again.

Related

WOW. You will be amazed what RESET fixes !

I had bunch of FC and many other annoying bull with my phone and after many recommendations on doing reset, I finally did it and it looks like it fixed everything !
kolyan said:
I had bunch of FC and many other annoying bull with my phone and after many recommendations on doing reset, I finally did it and it looks like it fixed everything !
Click to expand...
Click to collapse
This would be nice in the thread I made! Some people, like myself might not be convinced that a reset can fix a lot of problems (besides the GPS related ones) and need a little extra convincing.
kolyan said:
I had bunch of FC and many other annoying bull with my phone and after many recommendations on doing reset, I finally did it and it looks like it fixed everything !
Click to expand...
Click to collapse
bro, I am not going to erase all my 70+ apps. the phone is super fast for me
kolyan said:
I had bunch of FC and many other annoying bull with my phone and after many recommendations on doing reset, I finally did it and it looks like it fixed everything !
Click to expand...
Click to collapse
I've been contemplating on doing a full reset.
@kolyan, did you keep the stock GPS settings or did you change it out after the reset? I'm curious....
Can you list other improvements you've noticed?
All I can say about this is I wiped my phone to prep it for exchange tomorrow, since some were reporting success with different phones. I was having horrid gps issues. Navigate, pre-wipe was taking 5 minutes or more, before it locked and stopped searching for gps. When I tried it after the wipe, it took a few seconds. Not to be beaten so easily, I rebooted and tried again. It again worked quickly. I've been randomly checking all day and the longest it has taken is maybe 20 seconds. Pre-wipe, that never happened. There may be merit to this if it hasn't been tried. Don't know if it will work for everyone, but it certainly worked for me. At least for my gps issues (fingers crossed).
BTW, I had all my apps backed up (146, I just looked) and everything went back fine. Took a while for the restore, but it looks just as it did before the wipe. I never restore system settings, so I had to do it manually, but it was worth it.
Before anyone asks, my compass is still pooched...
Perhaps we should also realize that the bug with the compass might be caused by the app.
Sent from my SGH-T959 using XDA App
Which app? Maps? Layar? Every compass app? When I get time I'll get something that spits out raw sensor data. It's dampening is way too much.
iunlock said:
I've been contemplating on doing a full reset.
@kolyan, did you keep the stock GPS settings or did you change it out after the reset? I'm curious....
Can you list other improvements you've noticed?
Click to expand...
Click to collapse
so far GPS is stock, but i dont use it much so i dont know the best settings here
GUI was a bit slow (loading here, loading there), had some minor FC (like when adding picture to contact, had to do it from desktop, in phone i got FC), Engadget widget didnt work 100% (back button had to be double clicked, single click didnt work), in launcher all widgets kept reloading (LauncherPro fixed this, but after reset it work like a charm in stock launcher as well), also had multi-tasking issue and now its gone....
Just wondering, What did you use for backup/restore?
basataom said:
Just wondering, What did you use for backup/restore?
Click to expand...
Click to collapse
i used to use Titanium backup, but i noticed that some (not all) apps didnt work correctly when restored, so I prefer to do everything manually to make sure everything works
Titanium Backup for me. It took a long time to go back, but it all seemed to work well. I haven't found anything broken because of it yet. Before this phone I would get broken market links and I'd have to restore app data twice sometimes, but it seems to be working well so far.
Also, as far as the rest goes. I am getting less stalling, but it's still there. It also fixed an issue I picked up with Quadrant somewhere along the line where it would hang during the i/o test. Another strange one was if I had gps in use, I could put my phone to sleep by turning it 180 degrees a couple times. That went away.
Just noticed facebook won't sync after the reset... Not sure what that's about.
Argusi said:
Titanium Backup for me. It took a long time to go back, but it all seemed to work well. I haven't found anything broken because of it yet. Before this phone I would get broken market links and I'd have to restore app data twice sometimes, but it seems to be working well so far.
Also, as far as the rest goes. I am getting less stalling, but it's still there. It also fixed an issue I picked up with Quadrant somewhere along the line where it would hang during the i/o test. Another strange one was if I had gps in use, I could put my phone to sleep by turning it 180 degrees a couple times. That went away.
Just noticed facebook won't sync after the reset... Not sure what that's about.
Click to expand...
Click to collapse
mine syned fine.
its all weird.....TI backup and reset things..... apps seem to work fine and then you notice some small stupid bug.....and after reset everything seems ok so far
Argusi said:
Which app? Maps? Layar? Every compass app? When I get time I'll get something that spits out raw sensor data. It's dampening is way too much.
Click to expand...
Click to collapse
YES!!! today I noticed when using a different micro usb cable the computer could not find the phone maybe just maybe the configurations are different for these samsung phones. Just because the third party apps don't show an accurate reading doesn't mean they don't find you. I have had NO gps problems in ANY application, I listed somewhere else 6 different applications all worked fine and found me and lead me in the right direction.
Sent from my SGH-T959 using XDA App
kolyan said:
mine syned fine.
its all weird.....TI backup and reset things..... apps seem to work fine and then you notice some small stupid bug.....and after reset everything seems ok so far
Click to expand...
Click to collapse
I agree with that, for sure. It seems after playing with Android for over a year, I think a lot has to do with data integrity. I've many times rebuilt by hand and installed all my bazillion apps by hand after a wipe and had it work fine. Backup, reset. It's worth a shot. Most of us are here to tinker and learn. Can't do that without some pain!
mi4kidzmom said:
YES!!! today I noticed when using a different micro usb cable the computer could not find the phone maybe just maybe the configurations are different for these samsung phones. Just because the third party apps don't show an accurate reading doesn't mean they don't find you. I have had NO gps problems in ANY application, I listed somewhere else 6 different applications all worked fine and found me and lead me in the right direction.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Oh, I thought you were talking about my crack about the compass. It needs a fix. The only issue I have with that train of thought, is when you use the dialer code to get into the gps settings and run the gps test in there, it doesn't care what the data stream looks like for the most part. It's looking directly at the gps/driver for it's info. It locks when it locks. I don't know, it's making my brain hurt.
When you say Reset are you talking a wipe from recovery or a Reset from inside the phone that basically sets the phone up for a new user?
Argusi said:
I agree with that, for sure. It seems after playing with Android for over a year, I think a lot has to do with data integrity. I've many times rebuilt by hand and installed all my bazillion apps by hand after a wipe and had it work fine. Backup, reset. It's worth a shot. Most of us are here to tinker and learn. Can't do that without some pain!
Click to expand...
Click to collapse
Data integrity is probably it.
Ex. I had a card game and after ti restore everything seemed to work except double click. before reset, engadget back button didnt work......
kizer said:
When you say Reset are you talking a wipe from recovery or a Reset from inside the phone that basically sets the phone up for a new user?
Click to expand...
Click to collapse
I think it's the same? Not verified' but when I did it from the phone menu in settings, it rebooted into recovery and automatically deleted data, system and I think cache. Not sure exactly because I wasn't paying attention as I wasn't expecting it. It also flashed something. Maybe someone that's trying it could do both and see if there is a difference?
mi4kidzmom said:
YES!!! today I noticed when using a different micro usb cable the computer could not find the phone maybe just maybe the configurations are different for these samsung phones. Just because the third party apps don't show an accurate reading doesn't mean they don't find you. I have had NO gps problems in ANY application, I listed somewhere else 6 different applications all worked fine and found me and lead me in the right direction.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
i believe some cables are charge only (like a lot of motorola cables) and others are charge/data cables - i went looking for a 180 degree adaptor (micro usb) and found them listed as 5 pin and 14 pin cables - suspect the other 9 pins are data transfer
very glad i did this reset...made a world of difference
People are mentioning back-up. All my contacts are obviously on my Google account, and I don't have any saved games or anything. Does Android let us re-download purchased apps after a phone reset? Would seem kind of dumb to not have that option.

audio/ video issues

I seem to be having problems every so often with the WINAMP not playing music, saying file not able to be played or even in QIK or Gallary, saying video cant be played, but if i do a reboot of phone ( which is PIA due to battery drain), they work again. I seem to remember this issue starting before i updated to FROYO EB13, but wanted to know if anyone else knew about it.
I was using SuperNovas rom over DK28 and to get to EB13, i actually just did a factory reset using ###786## and after entering MLS got a it. After that i went then signed into gmail account, got contacts back, then made sure to get a GPS lock ( outside only, inside house doesnt work) and then went to CWM and flashed the DEOXED version of EB13, I then flashed SUpernovas new rom and then did a ADvanced restore of Data. I never did an wipes in CWM but didnt have any info left after doing to Fact Reset. Anybody else use this method to get to EB13. Everything else works great, dont seem to have any other issues other that GPS lock inside house is still impossible.
come on nobody else is having this problem, somebody posted in the problem thread they had this issue. ANYONE, ANYONE, BUELLER, BUELLER!!

Xoom being Wiped Every Power Off

Hi All,
Every time I press the power switch off at the back to turn off - I get a partial system wipe.
I installed one or two apps then started having issues turned off and on again and working fine. Installed a few more apps - then issues now everytime I power off with the power button I get the first few apps and lose everything else.
I have tried a reset to factory defaults but that leaves the few apps on ( LinkedIn, DroidIn and Facebook).
I am also left with my Hotmail (ActiveSync) still syncing.
Any suggestions would be appreciated.
I am in Ireland using a 3G & WiFi and on Androind 3.0.1 out of the box.
Thanks
Rob
racer30 said:
Hi All,
Every time I press the power switch off at the back to turn off - I get a partial system wipe.
I installed one or two apps then started having issues turned off and on again and working fine. Installed a few more apps - then issues now everytime I power off with the power button I get the first few apps and lose everything else.
I have tried a reset to factory defaults but that leaves the few apps on ( LinkedIn, DroidIn and Facebook).
I am also left with my Hotmail (ActiveSync) still syncing.
Any suggestions would be appreciated.
I am in Ireland using a 3G & WiFi and on Androind 3.0.1 out of the box.
Thanks
Rob
Click to expand...
Click to collapse
Do you think the problem is related to the apps you downloaded?
Hey,
I tried uninstalling the apps before the wipe and leaving on before the wipe.
Bizarrely I remove all my music (through Windows) and even that is restored?
Given its out of the box since Friday it may be returned.
Given the quality of the Honeycomb it does require power off....... damn frustrating.
R
I would grab your stock images from http://forum.xda-developers.com/showthread.php?t=1049485 and just start over. Something is not right.
Hi,
I was clinging onto the hope of avoiding this but in the back of my mind... expecting it.....
Given I have little idea on what to do can you treat me like a newbie and walk me through - or should I recognise my shortcomings and return for a swap out?
Rob
racer30 said:
Hi,
I was clinging onto the hope of avoiding this but in the back of my mind... expecting it.....
Given I have little idea on what to do can you treat me like a newbie and walk me through - or should I recognise my shortcomings and return for a swap out?
Rob
Click to expand...
Click to collapse
I would not return it, this is the best way to learn . I would start here, a friend of mine wrote a really good guide for unrooting. If you follow it, it will get you where u need to be. Read my warning below. If you need more help, feel free to come by the #xoom irc channel, link is in my signature.
http://forum.xda-developers.com/showthread.php?t=1079504
DO NOT DO THE LAST FASTBOOT COMMAND:
fastboot oem lock
That post seems to suggest unrooting - not sure how this is relevant, I have not rooted the device - done nothing other than install a few apps and copy my music on....
racer30 said:
That post seems to suggest unrooting - not sure how this is relevant, I have not rooted the device - done nothing other than install a few apps and copy my music on....
Click to expand...
Click to collapse
I usually don't suggest this as I'm with bwcorvus about using the opportunity to learn, but as you are on an EU model (I'm assuming) with 3G, you might be better off with an exchange. Something is definitely not right and it's so new...you didn't even have time to break it yet!
Just exchange...the new one will be great! Then if you want to update, root and customize I know there is a method here for all of that.
Have you done a factory reset?
Settings > Privacy > Factory Data Reset
Yes full factory rest which does not wipe the device .....
racer30 said:
Yes full factory rest which does not wipe the device .....
Click to expand...
Click to collapse
Something is wrong, if you have not rooted or unlocked and factory reset is not clearing ur data. Try this...Factory reset, but when the device reboots, do not run setup...just keep hiting skip. See if any of the apps are there this way.

i keep bricking my phone - HELP

alright first things first, no custom roms, not rooted.. i run the stock rom that i got with the galaxy note, 2.3.5.
here is my problem,
last week my phone suddenly became too slow, so i tried to restart it, and it got stuck in the logo screen,
that part where it says Galaxy Note , N7000 (something like that), I am not sure if 'bricking' means this, anyway my big note feels like a brick now.
i send it to repair, they said they would replace it for me, and they also said that they have repaired the issue with my original phone. Well i got impatient and didnt get the replacement, i went and got my phone back earlier today, it was working fine, and as the service centre said, they had repaired the issue.
It was factory reseted, so when i got back home, i started installing my favorite apps. But soon, as i was progressing app after app, my apps started getting force closed, and when i tried to restart it, it got hung , again on the logo screen. Unable to do anything like the last time.
So i will take it to the service centre tomorrow n hope that i get that replacement .
So i wanted to know why this is happening, the only reason i can think of is that one of my apps is causing the issue, the apps i installed (in the order of installation) are :
Gingerbread keyboard
1) facebook (the official app)
2) facebook messenger
3) go chat
4) avast antivirus
5) twitter
6) whats app messenger
7)IMDB
8) viber
9) exfm
10) cubed
11) mobo video player
12)Glam
13)BBC news
14) CNN news
15) barcode reader
16) Espn Score centre
so around the time i finished installing the barcode reader, and started to get the ESPN app, my problem started, the android app market suddenly force closed, along with the ESPN app that finished installing. Then almost all my apps started force closing as i try to open them, i try to restart and the phone got hanged.
Any advice as to where i went wrong??
Well, you may try uninstalling the apps in the reverse order. But I would be too lazy for that. I would either factory reset the phone or flash the newest available stock firmware (KKA at the moment methinks) with full wipe. From then on I would keep the phone close to stock for a week or two and see if it happens again. If it does the phone itself may be defective and needs replacing.
i cant even get the phone to run ;(
its stays stuck on the logo screen
Sounds like you have a hardware problem. Bad memory or something.
manuabraham said:
i send it to repair, [bold]they said they would replace it for me [/bold], and they also said that they have repaired the issue with my original phone.
Click to expand...
Click to collapse
They said they could replace it for you why you picked the same phone then??? They did opened it, placed their hands inside of it. Simple it isn't factory phone now, it is a repaired one now. Get a replacement if you still can.
Sent from my GT-N7000 using XDA App
will do...
anyway according to the samsung guy, they didnt open the phone, it was a purely software issue.
anyway, i am suspecting a memory issue/hardware problem, since this is my first smartphone I dont really know much about this.
also, the ram usage is always around 650/800. is that normal?? even when the task manager shows no apps running in the background..
hey, can anyone tell me the hard reset key combination for Note??
i tried the method for S2, but that is not working here
manuabraham said:
hey, can anyone tell me the hard reset key combination for Note??
i tried the method for S2, but that is not working here
Click to expand...
Click to collapse
Here you go from Samsung customer service email copied
--------------------CAUTION-----------------------
*2767*3855#
Hard reset= full wipe of data on internal memory all 16GB of it. Only sd will be not affected.
--------------------------------------------------------
Sent from my GT-N7000 using XDA App
Braxos said:
Here you go from Samsung customer service email copied
--------------------CAUTION-----------------------
*2767*3855#
Hard reset= full wipe of data on internal memory all 16GB of it. Only sd will be not affected.
--------------------------------------------------------
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
is this method the same as the option under privacy in settings?
DMax99 said:
is this method the same as the option under privacy in settings?
Click to expand...
Click to collapse
Over it, cleaner I would say. Recreating partitions the whole thing.
Sent from my GT-N7000 using XDA App
You say you are running on 2.3.5, i am on 2.3.6 . If you can reset and get it running again try updating before you install and apps. Good luck.

Reboots, can't call, no sound!

My nexus 6p has worked fine for months however I woke up yesterday morning to find it would not play a video on YouTube. Continuing to use it I noticed the following symptoms:
Wont play videos of any kind (youtube, Facebook etc)
Speakers do not work at all
phone hangs and will not connect during incoming or outgoing calls. The call may connect after several minutes of the screen hanging on the blue calling screen however speakers don't work anyway.
Phone restarts itself randomly
I have tried a hard reset from recovery, wiped cache, booted to safe mode etc with no change.
The phone is bone stock and has not been rooted.
Any suggestions?
At this point I'd try rooting and just flashing stock ROM, don't install anything and see where it goes. If it survives, then maybe it was a rogue app, but that's a lot for an app to do - so it could be a hardware issue.
Same problem here.
teh roxxorz said:
At this point I'd try rooting and just flashing stock ROM, don't install anything and see where it goes. If it survives, then maybe it was a rogue app, but that's a lot for an app to do - so it could be a hardware issue.
Click to expand...
Click to collapse
I've got the same problem, but it happens only on stock, when I've got Chroma installed, everything is fine. One time it happened under Chroma. I don't know what causes it. Reinstalling factory images or even 7.0 doesn't help. Custom kernels didn't bring any improvement either.
Maybe there are some music drivers or something.
Yakksiek said:
I've got the same problem, but it happens only on stock, when I've got Chroma installed, everything is fine. One time it happened under Chroma. I don't know what causes it. Reinstalling factory images or even 7.0 doesn't help. Custom kernels didn't bring any improvement either.
Maybe there are some music drivers or something.
Click to expand...
Click to collapse
It could be a driver thing. Didn't look like a device issue, as it'd be constant. I would go back to stock and note when it happens and then flash a custom ROM and repeat the steps, to perform a controlled test. While doing so, take logcats so Beans / others can review them.
Gone to the service becuase even on a custom ROM I couldn't get any sound. They said that it was a hardware problem (I don't agree but we will see).

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