Database Users

Should I return?

Recently my Nexus 4 got scuffed but I'm not sure how. Should I return the phone as it also rattles with minimal shaking and was made in January despite it being bought just around 4 days ago. This is the first phone I've scratched and I am horrified. It wasn't even me who did it, my mother dropped it while I was showing her it but no damage occured . The scuff then happened later for no apparent reason.
I love the phone and hate to lie and send the phone back but I could say it was also down to the rattling I was returning it?
What should I do?

is it ethical.
no

expertzero1 said:
is it ethical.
no
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+1

mr.fast said:
What should I do?
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Live with it.

mr.fast said:
Recently my Nexus 4 got scuffed but I'm not sure how. Should I return the phone as it also rattles with minimal shaking and was made in January despite it being bought just around 4 days ago. This is the first phone I've scratched and I am horrified. It wasn't even me who did it, my mother dropped it while I was showing her it but no damage occured . The scuff then happened later for no apparent reason.
I love the phone and hate to lie and send the phone back but I could say it was also down to the rattling I was returning it?
What should I do?
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Click to collapse
Get it phone case and kick your brother's behind. LOL. No seriously, get a case or tell your brother to get you a case.
The rattle you hear I hear it on mine as well. I feel like a little baby. Goo goo ga ga

The rattle is normal, its the camera auto focus (or the sim tray). Google wont accept a damaged phone unless you really do the dirty on them and say it came like that.

Seems like everyone with OCD owns this phone.
We have guys shaking phones like a etch a sketch, pressing against the back glass trying to hear cracking sounds, looking at the phone from awkward angles just to see if the the glass is separating from the rubber bezel and now we have a guy ready to commit a crime cause his phone has a scratch.
SMDH
Sent from my Nexus 4 using xda app-developers app

But I'm not entirely sure how it scratched so easily. I'm mythed how it got there. I've never scratched anything before. Even without Gorilla Glass.
I'm also convinced it could've been the bumper. It rattles even when moving the phone and not shaking it. The scratch has just made me lean towards a replacement more.
Will Google accept a scratched phone with a factory defect?

Yes they would accept it back with a factory defect but they could just repair the defect and send it back to you still scratched as that is not covered
Sent from my Nexus 4 using xda app-developers app

as someone said before, the rattling is normal. every n4 rattles. a scratch won't hurt you and seeing how you caused it i don't think you should send it in. you got this thing for 299 $ which is a steal, they sold 10 pieces of it worldwide because they can't rival samsungs broadway antics - why putting even more weight on their shoulders.

this is why I got a case as soon my Nexus 4 arrived. Lmao! OP is gonna lie for it. Sure why not. Blame the phone companies for making the phone so easily breakable or maybe its the nature fault for the way it works.
Man threads like these why I enjoy coming to xda. It's full of wins!!!
Sent from my Nexus 4 using xda premium

badboy47 said:
this is why I got a case as soon my Nexus 4 arrived. Lmao! OP is gonna lie for it. Sure why not. Blame the phone companies for making the phone so easily breakable or maybe its the nature fault for the way it works.
Man threads like these why I enjoy coming to xda. It's full of wins!!!
Sent from my Nexus 4 using xda premium
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I only bought it around 3/4 days ago. I could request a replacement. There is no way a phone should've scuffed/scratched that easily. I like the phone and don't want to live with scratches. I've seen people return scratched Nexus 4s to shops and they've accepted them. No I'm not going to lie. It's just that the scratch has made me lean towards an RMA.
Never have I scratched a phone.

mr.fast said:
I only bought it around 3/4 days ago. I could request a replacement. There is no way a phone should've scuffed/scratched that easily. I like the phone and don't want to live with scratches. I've seen people return scratched Nexus 4s to shops and they've accepted them. No I'm not going to lie. It's just that the scratch has made me lean towards an RMA.
Never have I scratched a phone.
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Didn't you just say in the original post your momma dropped it? So do phones just magically get scuffed?
So how will you go about this RMA? Do they take phones back cause they got scuffed?
Sent from my mint condition unstuffed Nexus 4 using xda app-developers app

shook187 said:
Didn't you just said in the original post your momma dropped it? So do phones just magically get scuffed?
Sent from my mint condition unstuffed Nexus 4 using xda app-developers app
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Yes she did but the scuff appeared a couple of days after. I still don't know what caused it. I would live with the scratch if it was my fault and was small but I did nothing to scuff/scrape the phone. The scrape is along the right convex edge.

mr.fast said:
Yes she did but the scuff appeared a couple of days after. I still don't know what caused it. I would live with the scratch if it was my fault and was small but I did nothing to scuff/scrape the phone. The scrape is along the right convex edge.
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You ever cut yourself and it bleeds a few seconds after?
Sent from my Nexus 4 using xda app-developers app

shook187 said:
You ever cut yourself and it bleeds a few seconds after?
Sent from my Nexus 4 using xda app-developers app
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Trust me the scuff wasn't there. I wasn't happy and inspected the phone in all kinds of light. I also cleaned it plenty of times.

I have just read two other threads today... one from someone who RMA'd a phone with shattered back glass that stopped working, but neglected to mention the broken glass. Another from someone who mistakenly connected a 12v car battery directly to the charging port and fried the charging circuit (among other things) and neglected to tell Google about that as well. I won't cite countless other post I have read from folks exercising similar behavior.
I almost feel sorry for Google... but mainly feel sorry for people who still play by the rules and take responsibility for their own actions as they will most likely pay for the unethical behavior of others via higher pricing and more hoops to jump through to get legitimate issues taken care of in the future.

I agree. I'm sure Google wouldn't take a phone back only because its scuffed. I'm sure the original poster will create some fake reason why he's returning the phone.
Sent from my Nexus 4 using xda app-developers app

shook187 said:
I agree. I'm sure Google wouldn't take a phone back only because its scuffed. I'm sure the original poster will create some fake reason why he's returning the phone.
Sent from my Nexus 4 using xda app-developers app
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I won't. I hate liars as much as everyone else. Personally, I was expecting my mother to pay for it (which didn't go down well )
The volume buttons aren't easy to press and the phone's sim tray (not the lense) rattles with normal use. Another problem is a line on the top left edge on the phone (looks like a plastic mold mark). I do actually have plenty of reason to replace the phone. It's just the scratch has made me lean to a replacement more. Not only that, I received the phone 4/5 days ago and it was made early February; and without plastic nubs.

Do what you gotta do, whatever makes you sleep better at night. I'm not sure how Google handles returns but they could easily consider that as wear and tear deny an RMA.
Sent from my Nexus 4 using xda app-developers app

[Q] Worth getting the nexus 4?

Hey guys,
I just sold my old phone(Galaxy S Plus) and now im looking for a phone that's pretty cheap and fast(quad core cpu).
After a while of searching I found the nexus 4 and the HTC One X.
My sister got the One X and I don't like the colors of the screen, they're like dead so I decided to go with the Nexus 4.
Anyway im planning to go to the store to see the nexus 4 tommorow but I got a question.
Im afraid the glass back will break fast.
Im always very protective on my devices so I don't want it to break.
So my question is, does the glass of the Nexus 4(front but especially back) break fast? and if yes, will a rubber bumper around it protect it from a fall?
Thanks in advance!

the official bumper is good for protection and it is pretty hard to break (although it ALWAYS is pure luck if your phone (any complete-glass-front-phone) falls down and survives... if you have a bad day s4 htc one, one x, nexus 4 will break)
Gesendet von meinem GT-I9070P

As Treshy said, it ultimately comes down to luck. I've dropped my phone on to carpet from about 3 feet and nothing happened to it, and my old HD2 fell from 4 feet on to concrete and came out unscathed. However, I've also seen multiple stories where people claim their phones were destroyed by falls from just a few feet in the air. Because the N4 is all glass, I bought a pouch case which completely protects the device during the times I'm most likely to drop my phone (taking it out of and putting it into my pocket) and allows me to use it case and screen-protector free when I want. I think the N4 is definitely worth it, especially over the awful One X. That thing lags like hell, the Tegra 3 in it is awful when combined with Sense.

It is down to luck, but maybe some of these stories will settle your doubts: http://forum.xda-developers.com/showthread.php?t=2293827
Sent from my Carbon powered AKFAUX fueled monster NEXUS 4

Okay thanks guys! Seems okay then only one thing.
I've read a couple of stories that people owning a nexus 4 were calling, in the sun playing games, charging them overnight and then the back glass broke(near the camera), is this a common problem or is this also having bad luck?

failly said:
Okay thanks guys! Seems okay then only one thing.
I've read a couple of stories that people owning a nexus 4 were calling, in the sun playing games, charging them overnight and then the back glass broke(near the camera), is this a common problem or is this also having bad luck?
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Aso bad luck. Very very bad luck.
Sent from my Carbon powered AKFAUX fueled monster NEXUS 4

Ah okay thanks guys!
Im already proud to call myself a nexus 4 owner since yesterday!
Sent from my Nexus 4 using xda app-developers app

I've got it since a few months, absolutely no problem with it. Back's still new, and I use a Muzzano bumper, which is pretty efficient.
the One X is too old imo. N4 is the way to go

For the price you can't beat it. Quality device, updates as they come, and the specs are awesome
Sent from my SGH-T889 using xda premium

md1008 said:
For the price you can't beat it. Quality device, updates as they come, and the specs are awesome
Sent from my SGH-T889 using xda premium
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Not much more to add to this comment

Less responsive section on screen

Has anyone had this happen? I've noticed when using the spen that it was not responding to a part of my screen. I went into sketch (see attachment) and you can see the part that is not as responsive. I say "less" responsive cause if I push down harder with the spen it will respond better. Any ideas????? I don't want to have to return it as I have it rooted and all set up now. I've noticed this about a day or so ago.
Edit: with my finger it works perfectly.
Sent from my hacked Galaxy N3!

This happened to me. It was on the left side If the screen. It would just skip over that part of the screen. Although a factory reset didn't help. I have since rooted and I don't have the issue anymore.
Sent from my Verizon Samsung Galaxy Note 3
Other devices currently owned and in use At&t Samsung Galaxy Note 2, Google Nexus 7 2013

Bsmith0731 said:
This happened to me. It was on the left side If the screen. It would just skip over that part of the screen. Although a factory reset didn't help. I have since rooted and I don't have the issue anymore.
Sent from my Verizon Samsung Galaxy Note 3
Other devices currently owned and in use At&t Samsung Galaxy Note 2, Google Nexus 7 2013
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Hopefully someone knows why or what causes it. Weird that it is only with the spen that doesn't work and not my finger. Did yours work with your finger as well and just not the spen
Sent from my hacked Galaxy N3!

***** SOLVED *****
I'm using a CellTO leather case that has a magnetic flap. This section that was not responding to spen was where the magnetic field was. Dang!!! I actually like this case too. I don't want to keep using it incase it has any prolonged repercussions from the magnets :/
Sent from my hacked Galaxy N3!

bskarpa said:
***** SOLVED *****
I'm using a CellTO leather case that has a magnetic flap. This section that was not responding to spen was where the magnetic field was. Dang!!! I actually like this case too. I don't want to keep using it incase it has any prolonged repercussions from the magnets :/
Sent from my hacked Galaxy N3!
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It definitely seemed to me like it had something to do with a magnetic field. But I don't have the same case you have I'm using rubber. I wonder if it had anything to do with me using a metal object to take out my sim. Because it was in the sim card area on my screen.
Sent from my Verizon Samsung Galaxy Note 3
Other devices currently owned and in use At&t Samsung Galaxy Note 2, Google Nexus 7 2013

Tiny area in screen pretty wonky with S-Pen.

I bought the Note 3 for my fiancée 3 days after it came out. Just recently noticed that the middle right of the screen doesn't work right with the S-Pen. Noticed that after the recent update it went away but a week later it came back. Has anyone else experienced this or is it just her Note 3? What should I do?
Sent from my SCH-R530M using Tapatalk

If its under warranty return it for another. Call Verizon and see about a replacement
Sent from my Verizon Galaxy Note 3 Developer Edition

legmando33 said:
I bought the Note 3 for my fiancée 3 days after it came out. Just recently noticed that the middle right of the screen doesn't work right with the S-Pen. Noticed that after the recent update it went away but a week later it came back. Has anyone else experienced this or is it just her Note 3? What should I do?
Sent from my SCH-R530M using Tapatalk
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Do you have a case on your phone? Some people were having issues with certain cases causing this.
Sent from my vzw note 3

njfoses said:
Do you have a case on your phone? Some people were having issues with certain cases causing this.
Sent from my vzw note 3
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Wow. That was it. This case has a magnet flap to keep flip case cover closed. S-Pen display issue only happens when the case is on the phone. Thanks a bunch!!!!
Sent from my SM-N900V using Tapatalk

legmando33 said:
Wow. That was it. This case has a magnet flap to keep flip case cover closed. S-Pen display issue only happens when the case is on the phone. Thanks a bunch!!!!
Sent from my SM-N900V using Tapatalk
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No problem, glad you figured it out.

Note 4 caught on fire

No, I'm not a troll. Just found out from ex gf her note 4 started smoking and per her before she could knock charger out of socket she stated she saw sparks come out of it and really started smoking. Has anyone heard of this happening? Using per charger. No root. Just stock.
Sent from my SM-N900V using Tapatalk 2

milski65 said:
No, I'm not a troll. Just found out from ex gf her note 4 started smoking and per her before she could knock charger out of socket she stated she saw sparks come out of it and really started smoking. Has anyone heard of this happening? Using per charger. No root. Just stock.
Sent from my SM-N900V using Tapatalk 2
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Any pics of the damage?

I'll get some within the hour. Just googled it and have found no reports on this. She flat out refuses to get another one. And she's been Samsung user since note 1.
Sent from my SM-N900V using Tapatalk 2

milski65 said:
I'll get some within the hour. Just googled it and have found no reports on this. She flat out refuses to get another one. And she's been Samsung user since note 1.
Sent from my SM-N900V using Tapatalk 2
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Stock charger and stock battery?

Yes to stock on both. Just checked it. No physical damage. Everything happened from inside where you plug charger in. Verizon said she can have a refub. Go figure. She's on hold with Samsung right now seeing if they'll replace it with a new one. Obviously just a 1 in a million deal. She's pissed. She tried oem charger on sons Samsung mini and it wouldn't charge. I suggested she not try that again.
Sent from my SM-N900V using Tapatalk 2

crazy. I've heard that crap on the USB cable itself can cause issues.. like if there's a hair or something caught on the little sharp edges that help it click in place, it could ignite something. one in a million chance tho, but still. I always check mine for hairs before I plug it in because it lays on my floor (dumb, i know) and it'll always get them on it and I have to pull it off
Sent from my Samsung Galaxy Note 4 using Tapatalk.

Didn't know that about fod possibly causing issues. I personally have never seen someone bring an issue r/t USB . I'm thinking it was nothing more than a fluke. She's saying Samsung sucks now. After owning 6 of their phones. Did state what if it happened while sleeping and phone on bed. Couldn't give her a answer to that one. She's going to Verizon to see about getting new one and letting them deal with shipping off to samsung.
Sent from my SM-N900V using Tapatalk 2

milski65 said:
Didn't know that about fod possibly causing issues. I personally have never seen someone bring an issue r/t USB . I'm thinking it was nothing more than a fluke. She's saying Samsung sucks now. After owning 6 of their phones. Did state what if it happened while sleeping and phone on bed. Couldn't give her a answer to that one. She's going to Verizon to see about getting new one and letting them deal with shipping off to samsung.
Sent from my SM-N900V using Tapatalk 2
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Pics yet?

No pics. Could barely see damage inside charger port. I took back cover off and saw no damage. It seems smoke and sparks came out of that area. Again, I did not see any physical type damage. Still smelled like electrical burn.
Sent from my SM-N900V using Tapatalk 2

milski65 said:
No pics. Could barely see damage inside charger port. I took back cover off and saw no damage. It seems smoke and sparks came out of that area. Again, I did not see any physical type damage. Still smelled like electrical burn.
Sent from my SM-N900V using Tapatalk 2
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This happened to my Asus Laptop but it was only the charger. It was sparking right at the connector going into the laptop. I replaced the charger and all was fine. I am guessing her phone will not power on?

My note 4 DE got hot on the bed charging. I only charge her on the dresser now. No issue. The bed acts as an insulator and keeps the heat.

GreenGoblin227 said:
My note 4 DE got hot on the bed charging. I only charge her on the dresser now. No issue. The bed acts as an insulator and keeps the heat.
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how hot does your dev ed get? i returned 2 dev eds for heat/lag issues. they got 10 degrees hotter then my note 4 from last year

Phone is shot. Even after being off for hours it was still warm. Wierd. Unfortunately the biggest fiasco has been with Samsung customer support. I've never in my life dealt with such inept people. She had it worse yesterday. Makes me think about moto again. Just because. Not the most rational thought I've had this week but.....
Sent from my SM-N900V using Tapatalk 2

I haven't sent mine back. Sometimes it gets warm/hot and the screen goes pink. I can't be without a phone. They took a rooted note 4 de back no problem or you restore it to stock

I had a laptop spark and smoke once and luckily I got out of the shower in time to catch it