Exchange Email App Outbox Wont Open - Nexus 4 Q&A, Help & Troubleshooting

Hey all,
I have my work email pushed to my phone to the standard email app. Everything works fine, except I cannot open the outbox. I just realized I have four emails in there that never sent and I have no idea what they are in order to retype/send/deliver them.
Currently running the Purity ROM with Franco Kernal r191.
Anyone else experience this or know of a fix?
Thanks!

This happens to me from time to time.
RUGGNATION said:
Hey all,
I have my work email pushed to my phone to the standard email app. Everything works fine, except I cannot open the outbox. I just realized I have four emails in there that never sent and I have no idea what they are in order to retype/send/deliver them.
Currently running the Purity ROM with Franco Kernal r191.
Anyone else experience this or know of a fix?
Thanks!
Click to expand...
Click to collapse
Make sure you aren't over your email inbox size quota.
-Mike

Related

gmail imap working?

Has anyone else noticed their gmail imap email messages populating correctly now?
Are you referring to the HTML/RTF issue with Pocket Outlook preventing message bodies from displaying properly in the Inbox?
It works with the new 3.16 gps rom... woot woot
gazgiz79 said:
It works with the new 3.16 gps rom... woot woot
Click to expand...
Click to collapse
really that is sweet! i hate how with Gmail and POP i get messages i sent in my inbox on the next send/recieve -- i just set up IMAP and it works great.
Nice! I remember being disappointed that it didn't work when I got the phone because my work doesn't use Exchange yet but at least I figured I could use IMAP on my personal account.
Just set it up and it seems to be working just fine.
Quick question about this: Is there any way to set it to mark things as 'read' once you read them on your mobile device? I'll deal with it if there isn't a way but it kinda sucks to read my messages on my phone and then have to log into gmail to re-mark everything as read.
neodorian said:
Quick question about this: Is there any way to set it to mark things as 'read' once you read them on your mobile device? I'll deal with it if there isn't a way but it kinda sucks to read my messages on my phone and then have to log into gmail to re-mark everything as read.
Click to expand...
Click to collapse
I just did a test to make sure i was right -- once you read the messages on your phone, the next time you send/receive they will be marked as read in gmail. if yours is not doing this i don't know why. (this is using IMAP not POP)
ikemiller2662 said:
I just did a test to make sure i was right -- once you read the messages on your phone, the next time you send/receive they will be marked as read in gmail. if yours is not doing this i don't know why. (this is using IMAP not POP)
Click to expand...
Click to collapse
Ahh... I didn't give it enough time. I have it set to check only every 15 minutes so it didn't get a chance to report back. Thanks.
Hmmm... Worked for me all day but now I am getting SSL and sync errors.
I have had the same problem (imap)....not receiving the body of the email. I believe it is a known issue with gmail and they are working on it. I just turned off the send and receive feature till they fix it. When I need to, I just log into gmail through IE to check my messages.
customshopkv1 said:
I have had the same problem (imap)....not receiving the body of the email. I believe it is a known issue with gmail and they are working on it. I just turned off the send and receive feature till they fix it. When I need to, I just log into gmail through IE to check my messages.
Click to expand...
Click to collapse
What ROM are you running. It works with the test ROM. I had some issues with syncing but I soft reset and I was OK. It was mainly giving me issues when I tried to send anything this time.

Epic email issues?

Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.
My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.
I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.
I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App
badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?
reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!

[Q] Exchange ActiveSync

Hey Guys....
Anyone else having trouble with connecting to the exchange server...I have been trying for the past one hour, been messing with the settings with no luck. Please let me know if someone has any pointers.
Thanks.
I had issues this morning (EST) when I first got the phone so i just erased everything and then , for an unknown reason, it started working. Sorry, wish I had more for ya but it should work eventually
this has been an intermittent issue logged and literally being worked on by tmo engineering..
pjmurphy77 said:
I had issues this morning (EST) when I first got the phone so i just erased everything and then , for an unknown reason, it started working. Sorry, wish I had more for ya but it should work eventually
Click to expand...
Click to collapse
Can you explain the settings you used to get it synced.
Thanks...
Make sure ssl is checked
Domain is \my email address
I am having issues too, it will work for a bit then fail, then start working again. Do we know that this is a known issue for sure?
Sent from my HTC Glacier using XDA App
I was able to login after the firmware update from T-mobile....and so far it looks like its working....time will tell....
I use Touchdown and had email, calendar and contacts within minutes. It also syncs tasks. Try it for free in the market. Much better interface than stock. I've used it on my Epic, X and now MT4G with no problems.
I noticed today that it appears active sync is only not working for me while on wifi. Anyone else noticing this?
Sent from my HTC Glacier using XDA App

[Q] Update to 3.1 breaks exchange mail

I had an ota and it upgraded to 3.1. Now my exchange mail gets stuck in the outbox when replying. The only way to make it go is to forward or uncheck show quoted text. Anyone else have this problem?
nope not here
thats wierd because my xoom also has a broken exchange after 3.1 HC update.
don't know what rom you are using, however it works very well with stock 4.10.40 rom including with o/c kernel.
eventually i would suggest that you do a dalvik cache cleanup, and also remove all data from your email application in settings, and setup your exchange account again.
also where do you find the show quoted text parameter, i have no such parameter in the standard ACER email application, which i am using for exchange, and it always worked without any problems.
thanks for the info. Exchange was working fine once the corporate account release updated my acer. It only stopped after 3.1 HC came out. Same thing on the xoom, worked fine pre-3.1, post-3.1 broken. I may try to load up an old rom until this problem is fixed.
it still works fine as i told you with 4.10.42 now.
Wow, I am on 4.10.13. I hope it gets updated soon.
I have the same problem with 4.010.40.
However I realized the following:
1- sending new emails is fine.
2- forwarding emails is also fine.
3- if you reply to emails, the reply gets stuck in the outbox forever, never sent.
I tried the trial version of Moxier, and it works fine with no issue, so it is not a problem with my email server (same settings). Moxier is nice, but I prefer the stock client as it is free, and the most important is that it allows me to reply or forward emails in HTML format.
any help here? or is it a bug in the client that need to be corrected by Acer?
Update: it seems the problem happens when I reply to HTML emails (which is almost all emails), but if the email is plain text, or I opt to not include original email, it is not sent.
This is silly, as the mail thing I liked here is being able to reply with HTML formatting preserved!!!
same thing happening for me. Any news or any other threads tracking this?
From what I have read 3.2 for the XOOM fixed the issue for them.
For us.. I don't think 3.2 is out for a few weeks? (just got mine so I am trying to get caught up on these threads..)
I found this...
http://androidadvices.com/fix-exchange-activesync-problem-on-acer-iconia-a500-after-rooting/
Anyway Not sure if anyone tried this or not.
This is a really PITA I was hoping for a fix but I am not having luck finding one so far.
I just tried setting up touchdown for exchange. Auto setup nor manual work. Used same settings as as on Dell streak 5.
Seems like I would need to down grade to stock for it to work properly.
Are any of you folks rooted or using superuser by chance? Just trying to think outside the upgrade box for possibilities.
If I find a way, I'll share. Best of luck folks.
Cheers.
Sent from my A500 using xda premium

[Q] Email notification does not always work after KitKat upgrade

Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
golden_m said:
Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
Click to expand...
Click to collapse
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
nairb1 said:
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
Click to expand...
Click to collapse
i am still getting emails pushed, but no notification sounds...
any ideas how to fix this???
I tried wiping my device and flashing the factory image, issues remain.
Something I have noticed is that the second I open the Email application, the messages show up in the list .. of course no notifications.. Another behavior is that when the sync is configured with "Push" it is supposed to be realtime, and before KitKat, it was that way.. I'd get an alert on my phone the next second I received an email.. However, that also seems to be screwed up as well. I was hoping this 4.4.1 or 4.4.2 would resolve the issue but it didn't.
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Hello Brian,
Thank you for your response. Not being able to sync your emails through exchange is frustrating. I would be more than happy to assist you in syncing with the Exchange server. Unfortunately, at this time in order to sync with the Exchange server you need to access a third party app through 'Google Play'. In the future there may be updates to the Android OS that may allow for syncing with the Exchange server. Currently, Kitkat is unable to facilitate syncing with the Exchange server.
If you have any further questions, concerns or downloading a third party app does not resolve the issue please feel free to reply to this email or contact us at support.google.com.
Best Regards,
Valerie
The Google Support Team
Click to expand...
Click to collapse
nairb1 said:
I tried wiping my device and flashing the factory image, issues remain.
Click to expand...
Click to collapse
thank you so much! you just saved me time and effort because i was planning to do that myself!
nairb1 said:
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Click to expand...
Click to collapse
WOW!
Will they pay for that third party application for us???
I remember how everybody was bashing Apple when their update broke exchange sync. But they fixed it quite fast.
Never thought i will see that approach from Google...
Very sad
anybody was able to fix the issue?
anyone?
still have this annoying issue!
en_m said:
anyone?
still have this annoying issue!
Click to expand...
Click to collapse
Same here.. I really need a fix for this, I keep missing important messages
I think Google tweaked the email client to turn off notifications unless you open the app. If you get the first email, it will make a sound. If you don't open the app and check it, it will stop notifying you of further emails. I'm really not sure what the solution will be to this issue..
This is on my Nexus 5, but I have the same email client that the N4 does.
you can change that in settings :
RolF2 said:
you can change that in settings :
Click to expand...
Click to collapse
That's a Gmail setting, we're referring to the native email app that handles Exchange accounts
For me not
It always works for me
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
megaceso said:
It always works for me
Click to expand...
Click to collapse
It makes an audible beep every time you get a new email in the "Email" app even if you don't open the app every time? Are you on 4.4.2?
ttheodorou said:
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
Click to expand...
Click to collapse
I use it for my Exchange account for work email, there's no other email provider client. I'll see if I can get droid mail or K9, but they're relatively expensive options for just this 1 issue.

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