[Q] Update to 3.1 breaks exchange mail - Acer Iconia A500

I had an ota and it upgraded to 3.1. Now my exchange mail gets stuck in the outbox when replying. The only way to make it go is to forward or uncheck show quoted text. Anyone else have this problem?

nope not here

thats wierd because my xoom also has a broken exchange after 3.1 HC update.

don't know what rom you are using, however it works very well with stock 4.10.40 rom including with o/c kernel.
eventually i would suggest that you do a dalvik cache cleanup, and also remove all data from your email application in settings, and setup your exchange account again.
also where do you find the show quoted text parameter, i have no such parameter in the standard ACER email application, which i am using for exchange, and it always worked without any problems.

thanks for the info. Exchange was working fine once the corporate account release updated my acer. It only stopped after 3.1 HC came out. Same thing on the xoom, worked fine pre-3.1, post-3.1 broken. I may try to load up an old rom until this problem is fixed.

it still works fine as i told you with 4.10.42 now.

Wow, I am on 4.10.13. I hope it gets updated soon.

I have the same problem with 4.010.40.
However I realized the following:
1- sending new emails is fine.
2- forwarding emails is also fine.
3- if you reply to emails, the reply gets stuck in the outbox forever, never sent.
I tried the trial version of Moxier, and it works fine with no issue, so it is not a problem with my email server (same settings). Moxier is nice, but I prefer the stock client as it is free, and the most important is that it allows me to reply or forward emails in HTML format.
any help here? or is it a bug in the client that need to be corrected by Acer?
Update: it seems the problem happens when I reply to HTML emails (which is almost all emails), but if the email is plain text, or I opt to not include original email, it is not sent.
This is silly, as the mail thing I liked here is being able to reply with HTML formatting preserved!!!

same thing happening for me. Any news or any other threads tracking this?

From what I have read 3.2 for the XOOM fixed the issue for them.
For us.. I don't think 3.2 is out for a few weeks? (just got mine so I am trying to get caught up on these threads..)
I found this...
http://androidadvices.com/fix-exchange-activesync-problem-on-acer-iconia-a500-after-rooting/
Anyway Not sure if anyone tried this or not.
This is a really PITA I was hoping for a fix but I am not having luck finding one so far.

I just tried setting up touchdown for exchange. Auto setup nor manual work. Used same settings as as on Dell streak 5.
Seems like I would need to down grade to stock for it to work properly.
Are any of you folks rooted or using superuser by chance? Just trying to think outside the upgrade box for possibilities.
If I find a way, I'll share. Best of luck folks.
Cheers.
Sent from my A500 using xda premium

Related

Epic email issues?

Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.
My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.
I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.
I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App
badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?
reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!

[Q] Using Asus Email app for exchange images fix please

Hi,
Just updated to 3.1 yet the Asus email app still will not show inline or embedded images in emails. It saves them as attachments.
Things i have tried
Sent the email from exchange to my gmail and viewed. Images will show
downloaded 3rd party app "Touchdown" Images will show"
when i click show pictures, images still won't load.
tried deleting my account and reloading it.. Nothing
updated from 3.01 to 3.1 and still nothing
Im running out of things to test as to how to fix this. This has to be a decent issue because it should affect everyone that uses the standard email app on honeycomb for exchange should be having this problem and if not can you think of anything you have done to fix it or that would be different to my setup.
Items to note:
My exchange account is on 2007
using stock ROM not rooted
I got the Honeycomb 3.1 update this morning and my first expectation was the email client got fixed! It was not. I'm kind of sad/dissapointed.
The email client still does not display the embedded pictures correctly.
I have 2 Exchange accounts, and the strange thing (from my own setup here), one of them actually works displaying the embedded pictures after the 3.1 upgrade.
The other one still does not work.
I believe the one that works is an Exchange 2003 account. The one that does not work is either Exchange 2007 or Exchange 2010 account. But I know its newer Exchange for sure.
Previously both did not work. So, they did fix something, but not all.
GMail client works great, no issue with the embedded image.
The other issue the email client still has, and not fixed, is that it still stops working after the tablet loses its connectivity for certain period of time. When the connection is established again, the email client will stop working and simply shows the spinning circle without any ending or fetch any new emails.
After the 3.1 upgrade, the same issue is still there... sad...
Its dissapointing in many ways because i bought this tablet for work purposes and the most essential iteam on the tablet fails to function correctly.
Its obviously able to be fixed because other email clients like touchdown dont have this problem. The reason i dont want to use touchdown is that i should not pay 20 bucks for the priverlage of this issue being fixed. Also thw stock widgets are much betterthan touchdowns.
Yes. Highly disappointing. May return this piece. I know Asus and their updates. Worse than Samsung.
Update? Why?
I really like the idea of the asus transformer, i did not want to get an ipad2 but when the simple things dont work the way they should it gets frustrating. Its not like the emailapp is re inventing the wheel. How can third party apps get it right but not ASUS.
Even my htc desire using htc mail works fine and show inline pictures without fuss.
don't be mad with Asus. The email client is Honeycomb built in native email client.
The one Asus built in only the home screen wigdet (that shows the number of unread emails).
What is the difference between the stock email client and third party email clients that make ebedded images work?
I noticed a issues log on google android website that this issue has been going on since 2008.
If google want to provide a os thats geared to business to steal market share from RIM you would think that something as simple as fixing this would be some kind of a priority.
Spoke with Asus. They were able to replicate the issue with their own exchange accounts. All they said was they don't control how the stock email client works nor can change it and it would be up to Google to fix it.
Android issue since before android was android:
http://code.google.com/p/android/issues/detail?id=1180

Exchange account

I cannot reply to messages can but can send and receive fine.
Anyone else have this issue? Messages sit in out box but never sync. New ones go out fine.
mmoran27 said:
Anyone else have this issue? Messages sit in out box but never sync. New ones go out fine.
Click to expand...
Click to collapse
I had setup my exchange account and received mails just fine. Had not attempted to SEND until I read your post.
Message went out just fine.
I assume you have selected:
Use secure connection (SSL)
Accept all SSL Certs
When setting up exchange, I initially had issue with the "Domain/Username" setting. Our corp instructions suggest to leave this field NULL. Android has it as a mandatory field. I just populated with "\[email protected]". Worked.
Good luck!
i already have it set up that way
I can send messages no problem, I cannot reply to them.
Otherwise it is working.
Does anyone else have this issue?
Exchange server is 2003 sp2. Boss too cheap to upgrade.
mmoran27 said:
I can send messages no problem, I cannot reply to them.
Otherwise it is working.
Does anyone else have this issue?
Exchange server is 2003 sp2. Boss too cheap to upgrade.
Click to expand...
Click to collapse
I have this same problem so I switched to Touchdown for Tablets by Nitrodesk. Everything is fine now.
mmoran27 said:
I cannot reply to messages can but can send and receive fine.
Anyone else have this issue? Messages sit in out box but never sync. New ones go out fine.
Click to expand...
Click to collapse
Yes, same here
In the "domain/username" field, input it just as it asks. My xoom and every other android device I've set up for coworkers doesn't care about this field, it defaulted to "/username" and everything worked. My Galaxy tab 10.1 and a coworker's wouldn't reply to email so I set that field to "domain/username" and everything works now.
Anyone figured this out yet? Did the client with the Touchwiz upgrade fix this? I have a Verizon Galaxy Tab so I'm not sure how long it will be until I can even try Touchwiz, especially with the news that Samsung has halted the Touchwiz offering for the time being in general.
My Exchange setup is working perfectly fine on my Galaxy S and I am the IT admin for my server. Like the original poster everything works on the email client for the Galaxy Tab but I cannot reply to emails. I am using Exchange 2003 SP2 as well.
TabGuy said:
I have this same problem so I switched to Touchdown for Tablets by Nitrodesk. Everything is fine now.
Click to expand...
Click to collapse
Same here, Touchdown works great.
ditobot said:
Anyone figured this out yet? Did the client with the Touchwiz upgrade fix this? I have a Verizon Galaxy Tab so I'm not sure how long it will be until I can even try Touchwiz, especially with the news that Samsung has halted the Touchwiz offering for the time being in general.
My Exchange setup is working perfectly fine on my Galaxy S and I am the IT admin for my server. Like the original poster everything works on the email client for the Galaxy Tab but I cannot reply to emails. I am using Exchange 2003 SP2 as well.
Click to expand...
Click to collapse
It's funny, I never tried a Reply from my Verizon GTAB 10.1 until I read this thread. Just tried it along with a new message. The new one sent, but the reply did not. I went into settings and checked "Accept all SSL certificates" and the reply sent immediately. But upon a second attempt to verify, alas, the next reply sits in the outbox... waiting.
Edit: Okay, that's weird, it finally sent after a few minutes. Strange that a new message sends immediately, but a reply only sends after a few minutes.
ditobot said:
Anyone figured this out yet? Did the client with the Touchwiz upgrade fix this? I have a Verizon Galaxy Tab so I'm not sure how long it will be until I can even try Touchwiz, especially with the news that Samsung has halted the Touchwiz offering for the time being in general.
My Exchange setup is working perfectly fine on my Galaxy S and I am the IT admin for my server. Like the original poster everything works on the email client for the Galaxy Tab but I cannot reply to emails. I am using Exchange 2003 SP2 as well.
Click to expand...
Click to collapse
I tried it after the TW update. Same issue. Replies forever stuck in the Outbox.
intyleritrusted said:
In the "domain/username" field, input it just as it asks. My xoom and every other android device I've set up for coworkers doesn't care about this field, it defaulted to "/username" and everything worked. My Galaxy tab 10.1 and a coworker's wouldn't reply to email so I set that field to "domain/username" and everything works now.
Click to expand...
Click to collapse
you hit it on the head, This was my prob when i first set up exchange. must set username to Domain/username and all is good.
No issues here with outgoing email. Only time it got stuck was when i drove through a tunnel and lost cell signal

Exchange Emails - New Touchwiz update

Has anyone had any issues with Exchange emails after the update. The old email client worked with no issues. Once I updated I must refresh manually to get emails. Everything is set to push - same way it was before. I've tried a reset on the tablet. Deleting and recreating the account and still have the issue. Tried with and without SSL and still same thing. Honestly I liked the older version better than this one.
I have had the same problem, actually. I saw that it was also complaining about the security policy, so I deleted and re-added the account. I did this last night, so I don't know if it's fixed the issue. (My tablet isn't with me.)
Joel
I had to delete the account and readd it to now everything seems fine.
I have had no problems with the update, works just fine.
Same issues here. It seems to update when it wants even though its set to push. I have deleted and readded acct which didn't help. Gave up and went back to touchdown which I was using previously.
Sent from my gtab 10.1 with wiz.
Similar problem here - it's constantly refreshing the whole inbox and then displays no e-mails at all.
After about 5 min., e-mails are back - but 5 min. later, all are gone again and the resync process starts.
Tried to delete and re-enter the account a number of times, no change.
Seems, the implementation is choking on my 1800+ inbox subfolders...
Touchdown HD works flawlessly!
Any ideas regarding that?
Best regards,
Klaas.
The Exchange connection is buggy. I've tried it on the Xoom, the original issue Tab and the TouchWiz Tab. Lots of problems.
I didn't want to use Touchdown but since the native email app isn't working that's what I've been doing. Touchdown works good, it's just that the interface isn't nearly as polished as the native email app.
TabGuy said:
The Exchange connection is buggy. I've tried it on the Xoom, the original issue Tab and the TouchWiz Tab. Lots of problems.
I didn't want to use Touchdown but since the native email app isn't working that's what I've been doing. Touchdown works good, it's just that the interface isn't nearly as polished as the native email app.
Click to expand...
Click to collapse
Agreed, I havent used moxier mail personally but it is another alternative as well. https://market.android.com/details?id=com.moxier.mail.tablet.trial
There is the issue with the different versions of exchange.
I think my firm is on exchange 2010 and my email syncs fine without an issue
ph00ny said:
There is the issue with the different versions of exchange.
I think my firm is on exchange 2010 and my email syncs fine without an issue
Click to expand...
Click to collapse
But does your email widget update properly if your tab is not touched for a few hours but connected to wifi?
njfoses said:
Agreed, I havent used moxier mail personally but it is another alternative as well. https://market.android.com/details?id=com.moxier.mail.tablet.trial
Click to expand...
Click to collapse
I tried Moxier and the workflow isn't as good as Touchdown.
Mine is working now. Not sure what did it. I removed the weather and time widgets from my home screen (use beautiful widgets now) and for some strange reason when I went back into the market (it had been set up and used previously) it asked again which gmail account to use. Try going into the sync settings and confirm all entries for Google account or recreate google account and see if it works. Not sure why it would affect Exchange emails but now it is working.

email and exchange

after the 3.2 update, my email and exhange apk's are corrupt, cannot set up mail with Keiten mail server anylonger and get a FC on the stock email app every startup. I have tried to load a couple of different email/exchange apk files and none run with the new 3.2
Can someone strip these two apk files and post them for me? would like to get this back up and running as soon as I can.
Thanks,
Update:
Reflashed the 3.2 update, fixed the corrupt files, but still, the tab will not open/download email attachments. Get error message that "cannot save. Not enough memory."
I have more than 250 mb of ram available and more than 12GB of drive space, so memory is not the issue. I downloaded and setup Touchdown HD for my exchange mail and it works just fine, but cannot get my personal mail from POP3 server to open attachments. I have recreated both accounts multiple times, cleaned the cache and Dalvik cache, and have tried by replacing email.apk and exchnage.apk from 3.1 and they did not work at all.
All this worked just fine under 3.1, but with the 3.2 update, my email, which is the main reason I got this tab, is useless for attachments.
Anyone out there with any more ideas?
Tried to clean the App Data ?
Yes, that is how I reset the mail files and rebuilt them. Seems there is something in the email/exchange apk that is not "reading" the memory correctly. Need a developer to look at the new 3.2 mail apk and see what it is calling for in regard to memory management.
I keep looking and trying various things, but nothing works.
Just wiped the pad clean, cache, formatted the sdcard, and cleaned dalvik cache, flashed Bindroid 3.3 for Galaxy Tab wifi. Still cannot open/download/save attachements with stock email apk.
Can someone else try their setup and confirm if email attachments and HTML mail works on thier setup? I am at a loss as to what to try next.
Mine work ok. i'm on stock 3.2 p7500.
email with 8.9
I have an ATT 8.9 Tab with 3.2 installed on it. The issue I am having with exchange in syncing has to do with not getting all the emails in my folder. My phone (Vivid) syncs just fine the Tab does not get all the emails and when I delete an email on my laptop or phone it stays on the phone sometimes and sometimes it gets deleted.
Anyone else having issues with exchange and 3.2 or tab 8.9?
I am missing files from my exchange account as well. Some are replicated, some are not. And I can see the attachments, no option to open them and the out of memory error message when I try to click open them.
I am on US P7510 UEKMM, 3.2 32GB pad.
You could try a full reflash. I am using the overcome Rom with standard TW email package and it syncs beatifully with my exchange server. No issues whatsoever.
Doodle said:
You could try a full reflash. I am using the overcome Rom with standard TW email package and it syncs beatifully with my exchange server. No issues whatsoever.
Click to expand...
Click to collapse
Will have to try that, I have deleted all email accounts and installed them again, at first all work fine then in a day or two the same issues. My ATT LTE is not rooted and yours is, your custom ROM could make the difference.
Sent from my HTC Flyer P510e using xda premium
just try another mail app
aSKAp6uH said:
just try another mail app
Click to expand...
Click to collapse
The problem with that is I like the TW mail. I did. Try to install the stock google apk and it would not install. And I did check the box to install from other locations. I have not found another mail app that is any good.
Enhanced Email from the market is the only one I can find that works. Tried them all to no avail. I am rooted and running a custom rom. There is something wrong with 3.2 and the stock email app, seeing comments from other 3.2 tabs of problems as well.
for the moment, I am using Enhanced Email, but the user interface is poor, and I like the UI for the stock app best of all I have tried. Too bad it does not work, even with a full reflash of custom rom.
now, I cannot connect any longer to KIES, after past couple of days, not able to connect with it anylonger, although Win7 64 sees it as a mobile device, I can move files, but not sync my contacts and calendar, even with WIFI.
This whole 3.2 thing is getting out of hand.
alwayslearning said:
The problem with that is I like the TW mail. I did. Try to install the stock google apk and it would not install. And I did check the box to install from other locations. I have not found another mail app that is any good.
Click to expand...
Click to collapse
I was able to solve my issues by going to manage apps and clearing data for email this erased all my accounts (I have 5) re-installed all email accounts. This fixed it, now my email accounts all work the right way. It has worked now for 2 days without issue.
Sent from my SAMSUNG-SGH-I957 using xda premium

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