Hi,
Just updated to 3.1 yet the Asus email app still will not show inline or embedded images in emails. It saves them as attachments.
Things i have tried
Sent the email from exchange to my gmail and viewed. Images will show
downloaded 3rd party app "Touchdown" Images will show"
when i click show pictures, images still won't load.
tried deleting my account and reloading it.. Nothing
updated from 3.01 to 3.1 and still nothing
Im running out of things to test as to how to fix this. This has to be a decent issue because it should affect everyone that uses the standard email app on honeycomb for exchange should be having this problem and if not can you think of anything you have done to fix it or that would be different to my setup.
Items to note:
My exchange account is on 2007
using stock ROM not rooted
I got the Honeycomb 3.1 update this morning and my first expectation was the email client got fixed! It was not. I'm kind of sad/dissapointed.
The email client still does not display the embedded pictures correctly.
I have 2 Exchange accounts, and the strange thing (from my own setup here), one of them actually works displaying the embedded pictures after the 3.1 upgrade.
The other one still does not work.
I believe the one that works is an Exchange 2003 account. The one that does not work is either Exchange 2007 or Exchange 2010 account. But I know its newer Exchange for sure.
Previously both did not work. So, they did fix something, but not all.
GMail client works great, no issue with the embedded image.
The other issue the email client still has, and not fixed, is that it still stops working after the tablet loses its connectivity for certain period of time. When the connection is established again, the email client will stop working and simply shows the spinning circle without any ending or fetch any new emails.
After the 3.1 upgrade, the same issue is still there... sad...
Its dissapointing in many ways because i bought this tablet for work purposes and the most essential iteam on the tablet fails to function correctly.
Its obviously able to be fixed because other email clients like touchdown dont have this problem. The reason i dont want to use touchdown is that i should not pay 20 bucks for the priverlage of this issue being fixed. Also thw stock widgets are much betterthan touchdowns.
Yes. Highly disappointing. May return this piece. I know Asus and their updates. Worse than Samsung.
Update? Why?
I really like the idea of the asus transformer, i did not want to get an ipad2 but when the simple things dont work the way they should it gets frustrating. Its not like the emailapp is re inventing the wheel. How can third party apps get it right but not ASUS.
Even my htc desire using htc mail works fine and show inline pictures without fuss.
don't be mad with Asus. The email client is Honeycomb built in native email client.
The one Asus built in only the home screen wigdet (that shows the number of unread emails).
What is the difference between the stock email client and third party email clients that make ebedded images work?
I noticed a issues log on google android website that this issue has been going on since 2008.
If google want to provide a os thats geared to business to steal market share from RIM you would think that something as simple as fixing this would be some kind of a priority.
Spoke with Asus. They were able to replicate the issue with their own exchange accounts. All they said was they don't control how the stock email client works nor can change it and it would be up to Google to fix it.
Android issue since before android was android:
http://code.google.com/p/android/issues/detail?id=1180
Related
Ok, with my company's Exchange email, I find that the email settings work fine on devices like the HTC hero, Droid Eris, Aria, EVO...but does not authenticate on the N1.
On 2.1 I was using the "Work Email" app from the G1 found at nexeo.net. Worked 100% perfect for push with my company's email. Email only.
Now on Froyo that app does not work at all, wont even open. Force Close instantly. Understandable, its an old app, not supported anymore.
Question is...is there a way to get the HTC sense email app only on my N1? i dont want to root or anything or run any other rom. I like the new 2.2 froyo.
or would I be better off buying an app like Touchdown? or are there other apps I do not know about that may solve my problem?
Thanks in advance.
From my understanding, you use the email application. You can use it for pop / imap and Exchange ActiveSync.
not with my company's server settings, they work just fine on the HTC branded devices listed above, but not in the N1 email application.
You can try Touchdown, its a paid app but seems to work well with Exchange. I used it for a while and it offers a lot more features than the built-in Exchange support in Eclair and Froyo.
If I could sync more than 1 month of email in Froyo and actually store it on the device, then I wouldn't need a 3rd party app for my setup.
i have heard Touchdown is a quality option.
so is it unrealistic to think that the HTC email apk can be ported to the N1 without rooting, roms, etc etc?
mindfrost82 said:
You can try Touchdown, its a paid app but seems to work well with Exchange. I used it for a while and it offers a lot more features than the built-in Exchange support in Eclair and Froyo.
If I could sync more than 1 month of email in Froyo and actually store it on the device, then I wouldn't need a 3rd party app for my setup.
Click to expand...
Click to collapse
I also use Touchdown. It works very well with my company's exchange server. I had a small issue with Touchdown after the recent FRF85B upgrade. I notified Nitrodesk (touchdown) and they pushed out an update that corrected the problem later that same day (yesterday as a matter of fact). Can't ask for better support than that.
I also have used Touchdown in the past, it was a great app. I'm now using the stock Froyo exchange support, because i prefer the smaller 2 column google calendar widget over the huge touchdown widget.
When setting up my exchange settings in Froyo on the N1, i did notice that the autoconfigure did not work at all. I had to manually enter just about every username/domain/hostname while configuring it to get it to work.
MotoGAL and MotoCAl
The new Froyo email program works perfectly for me on Exchange server 2007 However my old standby - the Droid motogal and motocal applications fail completely.
This is especially irritating as there is no equivalent of motogal under froyo. i.e. it it allows me to search for email addresses from the GAL - but I can't look up phone numbers, post address, dept etc etc - which I also need.
Anyone know how to fix motogal for use under Froyo?
(The combined calender function in Froyo is quite cool - but I still need an exchange GAL browser app)
i wish the froyo email app worked with my company. maybe there is something different i dont know.
so lets say i work for a company called "BetterBuy"
in the HTC Sense email app all I need is:
server: sync.betterbuy.com
domain: NA
and then my login info, and its all good.
in the Froyo N1 email app its set up as follows:
domain\username:
server:
no matter what i put in it doesn not authenticate.
For domain\username, use: \yourusername
Works for me.
no go here. idealy i want the HTC sense email app since i know it works...last resort will be buying Touchdown.
Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.
My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.
I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.
I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App
badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?
reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!
Has anyone with a Windows Live Account tried hooking thier phone up to Hotmail via ActiveSync to see if they get HTML Email?
This is getting incredibly frustrating. I'm wondering if it comes through in the 2.2 Email Client.
I tried TouchDown for a bit earlier and it gets the Hotmail HTML Mail, but the user interface is terribad and it doesn't seem to Sync stuff until you tell it, even with Push enabled. The Options are a complete and utter mess. The widgets leave much to be desired.
Can anyone comment on TouchDown's battery drain on this phone (I run stock JI6), btw?
There's another Exchange Client on the Market but I'm not paying $25 just to check and see if it works correctly.
Anyways. Can anyone comment on the Exchange support in JK6 (or whatever the new leacked ROM is) or this TouchDown question (battery drain).
Touchdown doesn't drain battery anymore than any other properly coded client does. As long as you're using push, drain will be minimal. I've used touchdown since it came out almost 2 years ago - definitely more efficient (if not as pretty) than the others in the market in my opinion.
Sent from my SGH-T959 using XDA App
Eh... I've been thinking hard about buying it. I do like the upcoming events Widget it has.
They need to implement swyping to go between screens (Mail, Contacts, Calendar, Tasks) and organize their options.
Also their big widget seems to have much higher touch sensitivity than anything else on my phone
It has performance issues and the develper recommended a lag fix in their Google group, which I find kind of emabrassing considering I have bigger apps on my phone who do not lag as much as this one.
I guess I'll use it for a few days and see if it grows on me... I really want to move all my stuff to hotmail. I can't stand Google Calendar/Contacts/Tasks (mail is fine ).
I could never get my corporate exchange account working until I tried anderdroid's aispish rom. Ever since I've been using that email.apk on other roms successfully.
Sent from my Nexus One using XDA App
The Sync works, there just aren't many clients other than WP7 and iPhone that properly display HTML emails from Hotmail due to the version of ActiveSync protocol Hotmail uses.
Edit: F it, I'll just move everything to Google and detatch my Hotmail account. Maybe that'll help with battery woes, as a side effect...
I had an ota and it upgraded to 3.1. Now my exchange mail gets stuck in the outbox when replying. The only way to make it go is to forward or uncheck show quoted text. Anyone else have this problem?
nope not here
thats wierd because my xoom also has a broken exchange after 3.1 HC update.
don't know what rom you are using, however it works very well with stock 4.10.40 rom including with o/c kernel.
eventually i would suggest that you do a dalvik cache cleanup, and also remove all data from your email application in settings, and setup your exchange account again.
also where do you find the show quoted text parameter, i have no such parameter in the standard ACER email application, which i am using for exchange, and it always worked without any problems.
thanks for the info. Exchange was working fine once the corporate account release updated my acer. It only stopped after 3.1 HC came out. Same thing on the xoom, worked fine pre-3.1, post-3.1 broken. I may try to load up an old rom until this problem is fixed.
it still works fine as i told you with 4.10.42 now.
Wow, I am on 4.10.13. I hope it gets updated soon.
I have the same problem with 4.010.40.
However I realized the following:
1- sending new emails is fine.
2- forwarding emails is also fine.
3- if you reply to emails, the reply gets stuck in the outbox forever, never sent.
I tried the trial version of Moxier, and it works fine with no issue, so it is not a problem with my email server (same settings). Moxier is nice, but I prefer the stock client as it is free, and the most important is that it allows me to reply or forward emails in HTML format.
any help here? or is it a bug in the client that need to be corrected by Acer?
Update: it seems the problem happens when I reply to HTML emails (which is almost all emails), but if the email is plain text, or I opt to not include original email, it is not sent.
This is silly, as the mail thing I liked here is being able to reply with HTML formatting preserved!!!
same thing happening for me. Any news or any other threads tracking this?
From what I have read 3.2 for the XOOM fixed the issue for them.
For us.. I don't think 3.2 is out for a few weeks? (just got mine so I am trying to get caught up on these threads..)
I found this...
http://androidadvices.com/fix-exchange-activesync-problem-on-acer-iconia-a500-after-rooting/
Anyway Not sure if anyone tried this or not.
This is a really PITA I was hoping for a fix but I am not having luck finding one so far.
I just tried setting up touchdown for exchange. Auto setup nor manual work. Used same settings as as on Dell streak 5.
Seems like I would need to down grade to stock for it to work properly.
Are any of you folks rooted or using superuser by chance? Just trying to think outside the upgrade box for possibilities.
If I find a way, I'll share. Best of luck folks.
Cheers.
Sent from my A500 using xda premium
Has anyone had any issues with Exchange emails after the update. The old email client worked with no issues. Once I updated I must refresh manually to get emails. Everything is set to push - same way it was before. I've tried a reset on the tablet. Deleting and recreating the account and still have the issue. Tried with and without SSL and still same thing. Honestly I liked the older version better than this one.
I have had the same problem, actually. I saw that it was also complaining about the security policy, so I deleted and re-added the account. I did this last night, so I don't know if it's fixed the issue. (My tablet isn't with me.)
Joel
I had to delete the account and readd it to now everything seems fine.
I have had no problems with the update, works just fine.
Same issues here. It seems to update when it wants even though its set to push. I have deleted and readded acct which didn't help. Gave up and went back to touchdown which I was using previously.
Sent from my gtab 10.1 with wiz.
Similar problem here - it's constantly refreshing the whole inbox and then displays no e-mails at all.
After about 5 min., e-mails are back - but 5 min. later, all are gone again and the resync process starts.
Tried to delete and re-enter the account a number of times, no change.
Seems, the implementation is choking on my 1800+ inbox subfolders...
Touchdown HD works flawlessly!
Any ideas regarding that?
Best regards,
Klaas.
The Exchange connection is buggy. I've tried it on the Xoom, the original issue Tab and the TouchWiz Tab. Lots of problems.
I didn't want to use Touchdown but since the native email app isn't working that's what I've been doing. Touchdown works good, it's just that the interface isn't nearly as polished as the native email app.
TabGuy said:
The Exchange connection is buggy. I've tried it on the Xoom, the original issue Tab and the TouchWiz Tab. Lots of problems.
I didn't want to use Touchdown but since the native email app isn't working that's what I've been doing. Touchdown works good, it's just that the interface isn't nearly as polished as the native email app.
Click to expand...
Click to collapse
Agreed, I havent used moxier mail personally but it is another alternative as well. https://market.android.com/details?id=com.moxier.mail.tablet.trial
There is the issue with the different versions of exchange.
I think my firm is on exchange 2010 and my email syncs fine without an issue
ph00ny said:
There is the issue with the different versions of exchange.
I think my firm is on exchange 2010 and my email syncs fine without an issue
Click to expand...
Click to collapse
But does your email widget update properly if your tab is not touched for a few hours but connected to wifi?
njfoses said:
Agreed, I havent used moxier mail personally but it is another alternative as well. https://market.android.com/details?id=com.moxier.mail.tablet.trial
Click to expand...
Click to collapse
I tried Moxier and the workflow isn't as good as Touchdown.
Mine is working now. Not sure what did it. I removed the weather and time widgets from my home screen (use beautiful widgets now) and for some strange reason when I went back into the market (it had been set up and used previously) it asked again which gmail account to use. Try going into the sync settings and confirm all entries for Google account or recreate google account and see if it works. Not sure why it would affect Exchange emails but now it is working.