Database Users

Exchange Email/2.2/Work Email

Ok, with my company's Exchange email, I find that the email settings work fine on devices like the HTC hero, Droid Eris, Aria, EVO...but does not authenticate on the N1.
On 2.1 I was using the "Work Email" app from the G1 found at nexeo.net. Worked 100% perfect for push with my company's email. Email only.
Now on Froyo that app does not work at all, wont even open. Force Close instantly. Understandable, its an old app, not supported anymore.
Question is...is there a way to get the HTC sense email app only on my N1? i dont want to root or anything or run any other rom. I like the new 2.2 froyo.
or would I be better off buying an app like Touchdown? or are there other apps I do not know about that may solve my problem?
Thanks in advance.

From my understanding, you use the email application. You can use it for pop / imap and Exchange ActiveSync.

not with my company's server settings, they work just fine on the HTC branded devices listed above, but not in the N1 email application.

You can try Touchdown, its a paid app but seems to work well with Exchange. I used it for a while and it offers a lot more features than the built-in Exchange support in Eclair and Froyo.
If I could sync more than 1 month of email in Froyo and actually store it on the device, then I wouldn't need a 3rd party app for my setup.

i have heard Touchdown is a quality option.
so is it unrealistic to think that the HTC email apk can be ported to the N1 without rooting, roms, etc etc?

mindfrost82 said:
You can try Touchdown, its a paid app but seems to work well with Exchange. I used it for a while and it offers a lot more features than the built-in Exchange support in Eclair and Froyo.
If I could sync more than 1 month of email in Froyo and actually store it on the device, then I wouldn't need a 3rd party app for my setup.
Click to expand...
Click to collapse
I also use Touchdown. It works very well with my company's exchange server. I had a small issue with Touchdown after the recent FRF85B upgrade. I notified Nitrodesk (touchdown) and they pushed out an update that corrected the problem later that same day (yesterday as a matter of fact). Can't ask for better support than that.

I also have used Touchdown in the past, it was a great app. I'm now using the stock Froyo exchange support, because i prefer the smaller 2 column google calendar widget over the huge touchdown widget.
When setting up my exchange settings in Froyo on the N1, i did notice that the autoconfigure did not work at all. I had to manually enter just about every username/domain/hostname while configuring it to get it to work.

MotoGAL and MotoCAl
The new Froyo email program works perfectly for me on Exchange server 2007 However my old standby - the Droid motogal and motocal applications fail completely.
This is especially irritating as there is no equivalent of motogal under froyo. i.e. it it allows me to search for email addresses from the GAL - but I can't look up phone numbers, post address, dept etc etc - which I also need.
Anyone know how to fix motogal for use under Froyo?
(The combined calender function in Froyo is quite cool - but I still need an exchange GAL browser app)

i wish the froyo email app worked with my company. maybe there is something different i dont know.
so lets say i work for a company called "BetterBuy"
in the HTC Sense email app all I need is:
server: sync.betterbuy.com
domain: NA
and then my login info, and its all good.
in the Froyo N1 email app its set up as follows:
domain\username:
server:
no matter what i put in it doesn not authenticate.

For domain\username, use: \yourusername
Works for me.

no go here. idealy i want the HTC sense email app since i know it works...last resort will be buying Touchdown.

Vibrant default mail client (Exchange, etc.)

Does anyone know who makes the default "Email" named client that ships with the Vibrant? Is that a Samsung app, Google app, or other? I ask because it seems to be *dog slow* doing even the simplest of things -- opening a message, refreshing, deleting, etc.. Has everyone else noticed this? Any fixes? In contrast, the built-in Gmail app is super-speedy.
On that note, is there a better Exchange-enabled client that I can install on this phone? Can the Android 2.1 client be ported to this phone? I need Exchange (mail, calendar, contacts) sync support. Also, I don't want to use Touchdown.
Thoughts?
Yip

I had exchange before I moved to google apps for business. Exchange push worked flawless.
Sent from my SGH-T959 using XDA App
www.latistech.com

Touchdown.
Yep, I saw that you said you didn't want to use it.
Touchdown's still my recommendation.

I have no problems getting exchange email in a timely manner via the default client...
Sent from my SGH-T959 using XDA App

It's not that I *can't* get my Exchange email -- the syncing appears to be working fine. The issue is the client itself: very slow and laggy. The Gmail client, by comparison, is fast and responsive.
Are others seeing the "Email" app slowness as well?
Lastly, does anyone know who makes the included Email app? Google? Samsung?

the default exchange client in the nexus had zero lag.

yipcanjo said:
It's not that I *can't* get my Exchange email -- the syncing appears to be working fine. The issue is the client itself: very slow and laggy.
Click to expand...
Click to collapse
It also can't display HTML messages, doesn't highlight complicated URLs correctly (ones with & or = symbols), and has no copy & paste. At least, not from what I can tell.
Yogi
Sent from my Samsung Vibrant

Can we install the apk from the nexus on the vibrant?
Sent from my SGH-T959 using XDA App

I have not had a problem with the default email program. It has been fast and syncs all my email that I want it to. I did increase the size of the mail since our work uses a jpeg as a sig.

Minker17 said:
Can we install the apk from the nexus on the vibrant?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I second this. Anyway to grab the Nexus One mail client and install onto the Vibrant?

Have you tried K-9 mail?

I hate the default email app. Tried touchdown but it is not great. I switched to Google apps for business and migrated from my exchange server and I'm much happier all around.
Sent from my SGH-T959 using XDA App

I agree. I just moved my exchange to google apps for business too.
Sent from my SGH-T959 using XDA App

Yes, Google Apps is a fine solution, and I'm using that for my *personal* email, but my work uses Exchange 2007.
Anyhow, I'm trying out K9 Mail and MailDroid, though I can't get either of them to connect just yet. I'll keep trying.
Otherwise, this really looks like a "wait until Froyo" situation, since the initial 2.1 solution didn't support Exchange calendar syncing. Version 2.2 should have what we need.
Hurry up and wait

K-9 is much better, although it randomly goes for long amounts of time without getting some email, even though I can get them on my computer.
If it's mission criticle to get your emails on time, it's not very reliable, unfortunately (neither is the stck client).

WHOA! Hold the phone (no pun intended)...
I was looking at the "stalling" issues threads, and came across this *FIX* (Method 1) that was pretty easy to do: http://forum.xda-developers.com/showthread.php?t=727279
Assuming that you're rooted, just install Busybox and Terminal Emulator (from the Marketplace). Alternately, you can use ADB from your computer, though I've never been able to get this to work. I was able to complete these commands directly on my phone from the emulator and reboot.
Anyhow, after applying this change, the default mail app is ABSOLUTELY FLYING. I kid you not. Just as fast as the Gmail client, if not somewhat faster. Really amazing. To be honest, the entire phone is much, much faster all around -- not just this mail client.
The downside? Well... technically the "app data space" is limited after this update, but I was only using 28megs (of 130megs total). Not too concerned. On that note, they give you the command to check your app data space, if you're wondering.
So....I am absolutely good for now. Happy with the mail clients and their performance.
Awesome!
Thanks for your help, everyone.
Yip

The e-mail app in Android 2.2 is pretty great, I was running it on my G1 before I switched up to a Vibrant last week.
The e-mail clients from Google (before 2.2) were/are dismal, but I'm pretty sure they hired Marc Blanc, the guy who wrote the excellent ChatterMail client for the Palm Treo, who then went on to begin developing AndroidMail in 2009. I was a beta tester for AndroidMail, and in the middle of the beta he announced Google was soliciting his input about some sort of secret project. There was never another AndroidMail update after that, much to my dismay.
Then about eight months later I got my hands on the Froyo e-mail client in CyanogenMod6, and I had this nagging feeling I'd seen it somewhere before. Eventually I realized it looks like a super-polished version of what Marc was doing in ChatterMail and AndroidMail.
This is huge for me, because the problems in earlier Android e-mail apps were becoming a serious problem.
So my recommendation would be to sit tight, 2.2 is just around the corner...

For what it's worth, I don't see any slow down or lag with the Exchange client. It is just as responsive as the GMail client and everything else on the phone.

Flak_Munky said:
For what it's worth, I don't see any slow down or lag with the Exchange client. It is just as responsive as the GMail client and everything else on the phone.
Click to expand...
Click to collapse
Glad to hear it... but clearly I am *NOT ALONE* on this issue: there was some serious lag going on specifically with the default mail client. To the point that I really tried to avoid checking the email in that client at all, if I could avoid it. It was really, really slow....and the Gmail app was snappy & fast.
Anyhow, the "fix" I posted has totally resolved that issue, as well as speeding up a number of other apps/functions. Really amazing!
Out of curiosity, did you ever apply a "factory reset" that many folks seem to recommend? I never did.

Nope. No factory resets. No lag fixes. No GPS fixes. Only thing I have done is root and install Clockwork. Everything has been working great for me since day one. Guess I got lucky.

[Q] Email help

Hello -
I am a newbie here. I today got my Samsung Galaxy S. I have rooted it and applied the lag fix. It is super fast and very cool.
** Problem **
Now I am coming from the Blackberry Bold background. I am having trouble configuring the email setup on Galaxy.
I have 1 Exchange Account, 2 IMAP accounts and 1 Gmail account.
Gmail account was setup automatically the second I went to the Android Market place.
I tried setting up one IMAP account using the default Email application with mixed results. It downloaded the messages, so settings were correct. However, it is extremely slow. Further, I could not find any settings to sync say upto last 3 days only. It simply kept showing me "Load More messages"...
I am also wary that I do not have the choice to store messages on the internal 8GB SD card which shipped with the phone.
I haven't tried anything with Exchange yet.
Push email is a MUST for me. I do not want to return the phone as everything else seems to be super cool. But I do need to get emails, contacts and calendar working in harmony.
I would be extremely grateful if someone could help or point me in the right direction.
Many thanks.

The email app is really bad. you have to use the gmail app, which I also don't really care for. You cannot copy text from messages, viewing attachments is a pain (compared to iphone). K9 email is better than the stock app, but still to many bugs, so i went back to gmail.
Learn to live with gmail app or return the phone. Jorte calendar works good thought, but I really miss the nice iphone email app. Maybe some update will make the email app less buggy, but it is a very far step behind iphone email.

For a smartphone, it is essential that email/contacts/calendar work in harmony. I think the email is a major let down especially when compared with Blackberry.
I have exported all my contacts and calendar to Gmail. Will see how that pans out.
Will try out K9 email.

I use K-9 Mail. It's a free app available on the market. Much better support and options than the default email client. Give it a try.
Sent from my GT-I9000M using XDA App

[Q] CM6 and Exchange

I'd like to know about other people's experiences with CM6 and Exchange. With the stock email app, I have noticed at times that at times it would start using a lot of cpu, and stop receiving emails. I did have "all email" sync, but these issues would happen randomly after all of my mailbox was downloaded; could this have anything to do with it? I would have to reboot my phone for email to start working again. After reading about people's experience in the CM6 thread I thought it might be appropriate to have an altogether separate thread. I did notice some users having similar issues, and that TouchDown is a good alternative.
So about 2 weeks ago, I started trying it. Problem is, when I go to add a contact (discovered this by long pressing a number to create a contact), it will let me create a "TouchDown contact", but only with names. I contacted touchdown support and they said that no other applications can have access to TouchDown data for "security". I did put in a feature request for an optional contacts integration, because my Aria is a work phone, and every contact I add I *need* synced. I did think about adding contacts to Google account, and then installing Google/Outlook sync on my work pc, but this seems too convoluted.
Has CM6 exchange improved in any of the nightly builds? If I choose to go back to the stock email app, is there any way that if I run into these issues again I can provide debugging information? The only thing I really liked about TouchDown was the search email feature, but this is in no way a feature request for the stock email app. xD

Why not ask in the cm6 thread instead of starting a new one?

I've been using stock exchange mail client since the beginning of CM6 on aria, haven't ran into any major issues with it. The only problem I have with it is that sometimes the deleted email on aria still show up on desktop outlook.
Sent from my Liberty using XDA App

Just wanted to add that stock client does stop getting emails ( very rarely for me), instead of rebooting, I just forse close the app and restart it again.
Sent from my Liberty using XDA App

For adding/syncing contacts (using touchdown for email) I added the exchange account (under stock email settings) and set it to never check mail, but still sync contacts and calendar. I am going to see if this combination with touchdown works, as the email app is required to run if syncing exchange contacts is to work at all. I hope don't run into the process hanging without email actually syncing. I'm still waiting this trial out to see if touchdown is worth it; they did add a new feature that shows the number of new emails in the notification icon (I don't recall if this is in the stock email app).

Any experience with TouchDown for Tablets on the XOOM ?

Does anybody tried to use TouchDown for Tablets in the XOOM ?, does it work OK ?, thanks
http://www.nitrodesk.com/bigscreen.aspx

Best email program out there if you use Exchange. Nothing even comes close. This email program was the nail in my iPad's coffin.

Its pretty good. Way better than the native email app for exchange.
Sent from my Xoom using Tapatalk

I use it everyday. Works great.
Sent from my Xoom using XDA Premium App

I have both RoadSync and Touchdown, and Touchdown is the best, hands down. It looks good and offers better end user configuration such as the ability to delete or not delete a message from the server when deleted on the device AND the option of not marking.the message as read on the server. I have it installed on my Xoom and Incredible. RoadSync is just a little rough around the edges, but it did work on my Xoom as well.

I uninstalled it. Too many crashes while composing and does not support drafts folder. Support said they are working hard to improve stability on Xoom and they were the ones to tell me it doesn't support the drafts folder - when you save message as draft, nothing shows up in drafts folder, although you can get to it with the drafts button displayed when you are composing a new message.

it actully works really well!

While I prefer the looks of the default exchange client it doesn't come close to the functionality of TouchDown. I highly recommend it!
Sent from my Xoom using XDA Premium App

Tried it...then uninstalled
I have three Exchange accounts, each of which requires a separate Touchdown profile because Touchdown does not support multiple Exchange accounts within a single profile. Accounts in the off-line profiles are not updated. Further, switching between profiles often causes the application to crash.

Customer support is great!
My biggest disappointment was that I cannot see the folder structure of my exchange account. I contacted support and they were very responsive. If anyone is interested here's what I wrote and the reply:
ME:
Dear support,
I downloaded the trial version of TouchDown upon recommendation in a forum. So far I am not really that impressed with the offered features. I was wondering if that is just a matter of updates until this will change:
1. On the main screen it reads "Emails: x (n unread) and
Appointment(s): y. Why can't I get to the emails/calendar when I tap on the summary info?
2. I haven't found a way to browse my exchange folders. I am sure that's a mistake on my behalf but it shouldn't be that hard to figure out!
3. Is there a way to (de)select all emails and delete/move them instead of clicking one after the other?
I understand that this is a new product for tablets but if I were to spend $20 on it I would like to see more features.
Thanks for listening!
SUPPORT:
Are you working on a Xoom? Are you saying that you see the email list but when you select and email it doesn't open? Or that you can't get to the Inbox?
You can choose what folders on Exchange to sync by going to settings>advanced>choose folders. Select what email folders you want to sync there. We are not a browser. We sync mail and you read it, forward etc...
There is a menu>more>select all function in the Inbox. You can then choose to delete or move.
Bottom line is that many features seem to be there but might be hidden and not intuitive. Don't think I'll pay $20 since I am fairly happy with the stock client.

The one thing I hate about touchdown is that he hasn't updated the UI since the days of Windows Mobile. It's just plain bad sometimes.

Bauxite said:
The one thing I hate about touchdown is that he hasn't updated the UI since the days of Windows Mobile. It's just plain bad sometimes.
Click to expand...
Click to collapse
Agreed. The UI is painfully out-of-date. I banished it from my Xoom until they freshen up the design and usability.

I used Touchdown for a long time and it has by far has the most options. Tons O options. It was first to give you emails displayed as HTML instead of just text. The UI does need some refinement especially if using on a tablet (yes I know they have a tablet version now) and it is a hare buggy sometimes.
Since the Xoom I went back to just the stock email app. As it's faster/simpler than Touchdown and prettier. I don't like the fact that you can't tell the stock one to sync more than 30 days worth of emails though. (I have a couple saved folders, that I want it to sync all the saved emails in them). Plus the Stock calendar on the Xoom is much prettier than touchdowns calendar.

It Works
I'm using Touchdown and it works very well. It syncs my email, schedule and contacts. This is one of the apps that convinced me to keep the device.

Another touchdown user here, I'll agree with everyone else in that it's far more functional than the stock exchange client. I can deal with the UI because I go a free license from Moto.

Functional but in serious need of a facelift. Maybe one of our themers from XDA could take on the task.
Sent from my Nexus One using XDA Premium App

I've been using Touchdown since I moved to Android. It has its quirks, but I could never use the stock client since it doesn't support push to folders under the inbox. You have to manually sync those folders.
Coming from BlackBerry, it was the closest I could find to their email functionality (I still miss the email experience from my old 8830). They update pretty often. Buy the license from the market, but download the beta off the website. Just Google "Touchdown beta"