Database Users

Epic email issues?

Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.

My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.

I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.

I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App

This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.

I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App

badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?

reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!

[Q] Exchange Support in 2.2, etc.

Has anyone with a Windows Live Account tried hooking thier phone up to Hotmail via ActiveSync to see if they get HTML Email?
This is getting incredibly frustrating. I'm wondering if it comes through in the 2.2 Email Client.
I tried TouchDown for a bit earlier and it gets the Hotmail HTML Mail, but the user interface is terribad and it doesn't seem to Sync stuff until you tell it, even with Push enabled. The Options are a complete and utter mess. The widgets leave much to be desired.
Can anyone comment on TouchDown's battery drain on this phone (I run stock JI6), btw?
There's another Exchange Client on the Market but I'm not paying $25 just to check and see if it works correctly.
Anyways. Can anyone comment on the Exchange support in JK6 (or whatever the new leacked ROM is) or this TouchDown question (battery drain).

Touchdown doesn't drain battery anymore than any other properly coded client does. As long as you're using push, drain will be minimal. I've used touchdown since it came out almost 2 years ago - definitely more efficient (if not as pretty) than the others in the market in my opinion.
Sent from my SGH-T959 using XDA App

Eh... I've been thinking hard about buying it. I do like the upcoming events Widget it has.
They need to implement swyping to go between screens (Mail, Contacts, Calendar, Tasks) and organize their options.
Also their big widget seems to have much higher touch sensitivity than anything else on my phone
It has performance issues and the develper recommended a lag fix in their Google group, which I find kind of emabrassing considering I have bigger apps on my phone who do not lag as much as this one.
I guess I'll use it for a few days and see if it grows on me... I really want to move all my stuff to hotmail. I can't stand Google Calendar/Contacts/Tasks (mail is fine ).

I could never get my corporate exchange account working until I tried anderdroid's aispish rom. Ever since I've been using that email.apk on other roms successfully.
Sent from my Nexus One using XDA App

The Sync works, there just aren't many clients other than WP7 and iPhone that properly display HTML emails from Hotmail due to the version of ActiveSync protocol Hotmail uses.
Edit: F it, I'll just move everything to Google and detatch my Hotmail account. Maybe that'll help with battery woes, as a side effect...

Any experience with TouchDown for Tablets on the XOOM ?

Does anybody tried to use TouchDown for Tablets in the XOOM ?, does it work OK ?, thanks
http://www.nitrodesk.com/bigscreen.aspx

Best email program out there if you use Exchange. Nothing even comes close. This email program was the nail in my iPad's coffin.

Its pretty good. Way better than the native email app for exchange.
Sent from my Xoom using Tapatalk

I use it everyday. Works great.
Sent from my Xoom using XDA Premium App

I have both RoadSync and Touchdown, and Touchdown is the best, hands down. It looks good and offers better end user configuration such as the ability to delete or not delete a message from the server when deleted on the device AND the option of not marking.the message as read on the server. I have it installed on my Xoom and Incredible. RoadSync is just a little rough around the edges, but it did work on my Xoom as well.

I uninstalled it. Too many crashes while composing and does not support drafts folder. Support said they are working hard to improve stability on Xoom and they were the ones to tell me it doesn't support the drafts folder - when you save message as draft, nothing shows up in drafts folder, although you can get to it with the drafts button displayed when you are composing a new message.

it actully works really well!

While I prefer the looks of the default exchange client it doesn't come close to the functionality of TouchDown. I highly recommend it!
Sent from my Xoom using XDA Premium App

Tried it...then uninstalled
I have three Exchange accounts, each of which requires a separate Touchdown profile because Touchdown does not support multiple Exchange accounts within a single profile. Accounts in the off-line profiles are not updated. Further, switching between profiles often causes the application to crash.

Customer support is great!
My biggest disappointment was that I cannot see the folder structure of my exchange account. I contacted support and they were very responsive. If anyone is interested here's what I wrote and the reply:
ME:
Dear support,
I downloaded the trial version of TouchDown upon recommendation in a forum. So far I am not really that impressed with the offered features. I was wondering if that is just a matter of updates until this will change:
1. On the main screen it reads "Emails: x (n unread) and
Appointment(s): y. Why can't I get to the emails/calendar when I tap on the summary info?
2. I haven't found a way to browse my exchange folders. I am sure that's a mistake on my behalf but it shouldn't be that hard to figure out!
3. Is there a way to (de)select all emails and delete/move them instead of clicking one after the other?
I understand that this is a new product for tablets but if I were to spend $20 on it I would like to see more features.
Thanks for listening!
SUPPORT:
Are you working on a Xoom? Are you saying that you see the email list but when you select and email it doesn't open? Or that you can't get to the Inbox?
You can choose what folders on Exchange to sync by going to settings>advanced>choose folders. Select what email folders you want to sync there. We are not a browser. We sync mail and you read it, forward etc...
There is a menu>more>select all function in the Inbox. You can then choose to delete or move.
Bottom line is that many features seem to be there but might be hidden and not intuitive. Don't think I'll pay $20 since I am fairly happy with the stock client.

The one thing I hate about touchdown is that he hasn't updated the UI since the days of Windows Mobile. It's just plain bad sometimes.

Bauxite said:
The one thing I hate about touchdown is that he hasn't updated the UI since the days of Windows Mobile. It's just plain bad sometimes.
Click to expand...
Click to collapse
Agreed. The UI is painfully out-of-date. I banished it from my Xoom until they freshen up the design and usability.

I used Touchdown for a long time and it has by far has the most options. Tons O options. It was first to give you emails displayed as HTML instead of just text. The UI does need some refinement especially if using on a tablet (yes I know they have a tablet version now) and it is a hare buggy sometimes.
Since the Xoom I went back to just the stock email app. As it's faster/simpler than Touchdown and prettier. I don't like the fact that you can't tell the stock one to sync more than 30 days worth of emails though. (I have a couple saved folders, that I want it to sync all the saved emails in them). Plus the Stock calendar on the Xoom is much prettier than touchdowns calendar.

It Works
I'm using Touchdown and it works very well. It syncs my email, schedule and contacts. This is one of the apps that convinced me to keep the device.

Another touchdown user here, I'll agree with everyone else in that it's far more functional than the stock exchange client. I can deal with the UI because I go a free license from Moto.

Functional but in serious need of a facelift. Maybe one of our themers from XDA could take on the task.
Sent from my Nexus One using XDA Premium App

I've been using Touchdown since I moved to Android. It has its quirks, but I could never use the stock client since it doesn't support push to folders under the inbox. You have to manually sync those folders.
Coming from BlackBerry, it was the closest I could find to their email functionality (I still miss the email experience from my old 8830). They update pretty often. Buy the license from the market, but download the beta off the website. Just Google "Touchdown beta"

Moving from WM (HTC Sense) to the Atrix, email seems missing

So I'm new having just moved to Android from WM, and have configured all my accounts on the phone (that's 7 email accounts under Accounts), now my problem is simple I see no way to actual see existing messages in the inbox's, when I get a mail it shows up in notifications, but other than the gmail accounts (all 5 of which are available from the gmail app if separately), getting to the yahoo, msn or aol accounts (mostly used of IM, but mail does go to them some times) is just not easy. I really expected more from Android when it comes to email accounts. I've seen programs like Enhanced Email or Pure Messenger in the market place, but before I went and sent money, I thought I'd ask if there was something I'm missing built in or free?
On the same note I'm finding the Widgets that are provided for Google voice, are ugly and others say for email are simply not present at all. All of this is making me miss my HTC Sense interface on WM. However there I'd expect solutions for all of these issue, which is what I'm looking for.
Thanks,
ERIC

You'll find all your emails in the messaging app
Sent from my MB860 using XDA App

I know the app you are suggesting, but so far it always says no emails, yet the gmail app shows well over a hundred, so as far as I can tell its not working, also like to crash on me, so I do not think it is a solution.
Thanks,
ERIC

You can try K9-Mail for an e-mail client. Works amazing for me.

egandt said:
I know the app you are suggesting, but so far it always says no emails, yet the gmail app shows well over a hundred, so as far as I can tell its not working, also like to crash on me, so I do not think it is a solution.
Thanks,
ERIC
Click to expand...
Click to collapse
have you configured the email accounts in their respective sections in MESSAGING app as has already been suggested? the app works fine here, so if you are having problems, factory reset and try again. i dont really understand what the problem is. your question originally was how to access them, then when told how to access them you say it's not working. if its not working, start there and figure out WHY its not working......THAT would be your problem, wouldnt it?

not trying to be hostile or funny here, but if you love HTC Sense, you do know there are plenty of androids running HTC sense right?
or you can wait for a HTC Sense ROM

I have five accounts running with no problem. Try a factory reset like someone else suggested.
Sent from my MB860 using XDA App

By default its only set to sync the past 3 days of mail. Go into account settings from the messaging app and bump it up to 30 days. 30 days is the max which is a bummer. On my past win mobile you could tell it to sync all mail.
Sent from my MB860 using XDA App

Slow push times on samsung email app

I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks

PolishDude said:
I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks
Click to expand...
Click to collapse
When in mail, hit the "settings" button, the soft-touch button next to the middle one, when the settings menu pop-up, hit "more" and then go to "Account settings", in the "email check frequency", you can set to every 5 minutes.

I don't think that's what he wants. Checking every 5 minutes means the email app asks the server if there are new mails. He wants to use the push method of googlemail. With this method the server should tell the app there is a new mail without asking before. This is the technic blackberry uses.
It's just like SMS. These technic consumes less power and causes lower traffic.
Sent from my GT-N7000 using Tapatalk

Kanalcommander said:
I don't think that's what he wants. Checking every 5 minutes means the email app asks the server if there are new mails. He wants to use the push method of googlemail. With this method the server should tell the app there is a new mail without asking before. This is the technic blackberry uses.
It's just like SMS. These technic consumes less power and causes lower traffic.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Then probably an activesync issue and not really a Note-related issue? Should probably bring it up with the app developers. I was assuming he meant the stock Email app that came with the Note.

I have found all emails to be very slow on my new Samsung Note. Whether it be Yahoo or Gmail. At the moment my Gmail says "Your Email will appear shortly". Waited for 5 minutes and still no email.
Yahoo and Mac emails on Note are also very slow to load. On my iPhone 4 on the other hand are very very fast and load instantly.

Tried the Samsung email app. Even the minimum 5 minute interval was annoying.
Returned to the gmail app and get mail instantaneously. Not a necessity, but quite convenient.

Go to the Market and get an app called: Microsoft + Seven, this is the official Microsoft Android mail application. This will do everything you want from the Exchange but much better. Exchange push is flawed from the server side.
I have both installed while + Seven fetches instantly the Exchange sometimes fails to do so.

hagba said:
Go to the Market and get an app called: Microsoft + Seven, this is the official Microsoft Android mail application. This will do everything you want from the Exchange but much better. Exchange push is flawed from the server side.
I have both installed while + Seven fetches instantly the Exchange sometimes fails to do so.
Click to expand...
Click to collapse
That application has so many bad reviews on it.

Is there any updates on why emails are slow to load on the Samsung Note? On my iPhone 4 and Blackberry Bold 9900 emails download very fast with pretty much no waiting while with this Samsung Note it seems like it takes ages to download Yahoo and MAC emails.

How did you setup your gmail through the stock email client? IMAP or exchange?
As for push mail service, my company exchange emails are pushed out instantly without any issues exception of no new email notifications if the email app is open

desiregeek said:
Is there any updates on why emails are slow to load on the Samsung Note? On my iPhone 4 and Blackberry Bold 9900 emails download very fast with pretty much no waiting while with this Samsung Note it seems like it takes ages to download Yahoo and MAC emails.
Click to expand...
Click to collapse
I also had the same issue with the stock app. It is sick and pathetic. Id you are looking for an alternative use Touchdown. I an using this and feel very happy about it.
-Gokul
Sent from my GT-N7000 using XDA App

PolishDude said:
I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks
Click to expand...
Click to collapse
I did not face this issue at all. Maybe something to do with your data connection carier or your gmail account. Try create new gmail account and see if the same problem happen..
Sent from my GT-N7000 using XDA App

naimmkassim said:
I did not face this issue at all. Maybe something to do with your data connection carier or your gmail account. Try create new gmail account and see if the same problem happen..
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Thats great u nt facing any issues but i agree its nt as instantenous like bb or iphone
Sent from my GT-N7000 using xda premium

Same here, android is slow. Sometimes I even need to open My mail to get What google shamelesly calls push... Same with facebook and twitter set to push.
If I was paranoid I would almost suspect man in the middle attack on both wifi and 3g. Lmao
Sent from my GT-N7000 using Tapatalk

I forgot to mention the same issue on Microsoft exchange mail,
Other then instantanious connectivity, this still is the best phone I ever had
Sent from my GT-N7000 using Tapatalk

I agree with the above. The push notifications are in my experience temperamental. Sometimes I get push for my e-mails, facebook and other times there is a very long delay and sometimes I have to open the application before anything shows up.
I've never used blackberry but push used to work nearly flawlessly with my old iphone 3GS (although the iphone e-mail client has many other drawbacks IMHO). I used to get notifications for e-mails instantly.
It is a real shame because I use e-mails a lot for my working life. I have found TouchDown and Moxier Mail to also have flaws and significant battery drain in comparison to stock so don't wish to spend that kind of money on those applications.

npras42 said:
I agree with the above. The push notifications are in my experience temperamental. Sometimes I get push for my e-mails, facebook and other times there is a very long delay and sometimes I have to open the application before anything shows up.
I've never used blackberry but push used to work nearly flawlessly with my old iphone 3GS (although the iphone e-mail client has many other drawbacks IMHO). I used to get notifications for e-mails instantly.
It is a real shame because I use e-mails a lot for my working life. I have found TouchDown and Moxier Mail to also have flaws and significant battery drain in comparison to stock so don't wish to spend that kind of money on those applications.
Click to expand...
Click to collapse
Agree with you.the stock app sucks bad. I have found refuge with Touchdown. The push is still laggy but it does not slow down my note like the stock app.I only wish that the ICS had a better app for Microsoft active sync.
Sent from my GT-N7000 using XDA App

wendyalison said:
Then probably an activesync issue and not really a Note-related issue? Should probably bring it up with the app developers. I was assuming he meant the stock Email app that came with the Note.
Click to expand...
Click to collapse
I am having similar problems with my Note and push email. It worked flawlessly on my HTC EVO. Both are running Gingerbread.

Agreed
Push email on all android (not just the Note) seems to be lagging. I wish there was a solution. With my Note, if I click in inbox, then it is forced to check email. Push email works great on blackberry and apple.
Any solutions will be greatly appreciated. Will ICS improve this any?

Not having problems with the PUSH in Microsoft Outlook Activesync email and Gmail here. Even Facebook push notifications work like charm and PUSH comes as the emails and/or notifications arrive. I actually observed this while using my laptop.
In Manila here.