Took phone out of my pocket and screen was magically broken... - Galaxy S 4 Q&A, Help & Troubleshooting

I don't know what happened. My phone was fine while I was in class, and then a little while later I take it out and the screen is all jacked up. I can see just like the top notification bar, and that's about it. I can accept calls with voice, and use the S voice stuff to send messages and what not. I will upload some pics once I get home soon.
So basically, does anyone know how to tell exactly how much of it is broken? The glass doesn't even look broken, it looks like just the lcd screen and maybe the digitizer are broken? I'm not 100% sure how to tell though, so it would be nice to have some help in this department.
Also, does anyone know of some good tutorials on how to fix this myself once I do lock down the problem? I've never replaced a screen before, but I don't have insurance on my phone so it's just about my only choice.
This sucks. Any and all suggestions are helpful. Thanks.

favaron88 said:
I don't know what happened. My phone was fine while I was in class, and then a little while later I take it out and the screen is all jacked up. I can see just like the top notification bar, and that's about it. I can accept calls with voice, and use the S voice stuff to send messages and what not. I will upload some pics once I get home soon.
So basically, does anyone know how to tell exactly how much of it is broken? The glass doesn't even look broken, it looks like just the lcd screen and maybe the digitizer are broken? I'm not 100% sure how to tell though, so it would be nice to have some help in this department.
Also, does anyone know of some good tutorials on how to fix this myself once I do lock down the problem? I've never replaced a screen before, but I don't have insurance on my phone so it's just about my only choice.
This sucks. Any and all suggestions are helpful. Thanks.
Click to expand...
Click to collapse
Other people have experience same problem. You might find an answer here ...
http://forum.xda-developers.com/showthread.php?t=2287882

Related

T-Mobile G1 - Turning off

Hello,
before anyone asks, i did try searching the forum, maybe i am not typing the correct search criteria.. but i haven't been able to find anything anywhere about this issue i am having.
I have the T=mobile G1 with JFK 1.5 ADP, and a few widgets, now the phone in itself is great, the OS if working, no crashes etc.
This is my dilemma:: whenever i have the phone in my pocket and i bend down, or run or anything, the phone turns off. when i am talking on it, put it to my shoulder and put pressure on it to hold it in place, it turns off... if i have it sitting on my desk and push too hard on the screen or the thin edges around the lcd, it will turn off. in some cases it reboots and comes back, but 75% of the time its just off.. now this is a problem, because when i have it in my pocket, and it doesnt come back on, i dont know that it is off till i look at it.
anyone have any thoughts on what this could be?? bad digitizer, bad LCD, etc? i am also in the processes of contacting HTC about this, seeing what they say. but i figure it wont hurt to ask, maybe someone else has ideas
Thanks, any help would be appreciated.
Rafal
rbebenek said:
Hello,
before anyone asks, i did try searching the forum, maybe i am not typing the correct search criteria.. but i haven't been able to find anything anywhere about this issue i am having.
I have the T=mobile G1 with JFK 1.5 ADP, and a few widgets, now the phone in itself is great, the OS if working, no crashes etc.
This is my dilemma:: whenever i have the phone in my pocket and i bend down, or run or anything, the phone turns off. when i am talking on it, put it to my shoulder and put pressure on it to hold it in place, it turns off... if i have it sitting on my desk and push too hard on the screen or the thin edges around the lcd, it will turn off. in some cases it reboots and comes back, but 75% of the time its just off.. now this is a problem, because when i have it in my pocket, and it doesnt come back on, i dont know that it is off till i look at it.
anyone have any thoughts on what this could be?? bad digitizer, bad LCD, etc? i am also in the processes of contacting HTC about this, seeing what they say. but i figure it wont hurt to ask, maybe someone else has ideas
Thanks, any help would be appreciated.
Rafal
Click to expand...
Click to collapse
Sounds like a physical problem with the battery losing contacts. I suggest a replacement.
Thanks, its on its way back to HTC.. we'll see what they say about it...
ive been having the same problem... let me know what happens... do you by chance have one of the skins on (ie best skins or invisishield)?
This is the dumbest problem with the easiest solution... take the back cover off, remove the battery, clean the contacts (both battery and phone), put back together. Fixed.
update...
lbcoder said:
This is the dumbest problem with the easiest solution... take the back cover off, remove the battery, clean the contacts (both battery and phone), put back together. Fixed.
Click to expand...
Click to collapse
there is not need to be an A*****e about it. trust me, that is the first thing i did, don't assume you are smarter then everyone else.... its a defect they had in a few models. i dont see why you need to jump up and start pretending like you know everything about everything.
as an update to the status, the main board is broken but HTC is refusing to fix it, since they are telling me i have a broken warranty sticker. currently if i wanted it fixed i would have to pay $378.51. That is the amount for the repair. so for now i have filed a dispute with their Repain dept. since there is no point in fixing it when a new phone is 30 bucks more.
sorry for not updating sooner, i was in the tri state area the last week.
will keep you posted on this. but if yours is doing the same thing, call T-mobile if you have thme, for a replacement, or HTC for the repair.

G1 Has Lines on the Screen -Searched already

Hey guys i searched these forums and i searched on google, couldn't find any information. I dropped my phone today from less than 1 foot and it turned off and when i tried turning it on my entire screen was white except for the top which had black lines and you could tell the phone was responsive because of the way the lines moved. What do you guys suggest i do? I can't figure out a way to make my screen work normally.
Your screen is broken, simple as that. Time to get a replacement!
Where exactly do i get one? And what is the part called which i need to replace? My phone doesnt even barely have scratches and my screen stopped working -.-. I hate my life.
FuMMoD said:
Where exactly do i get one? And what is the part called which i need to replace? My phone doesnt even barely have scratches and my screen stopped working -.-. I hate my life.
Click to expand...
Click to collapse
Ummm... T-mobile would be a great place to start... Just tell them it stopped working. Unless you bought it off warranty or without insurance, then you can buy it or any part for it where ever you can find it.
Yeah, no warrenty on it. What is the part called though i have no idea what the screen part is called so i can order the part.
bump. anyone?
You might need an LCD replacement part for the G1 if it is damaged... Other possibles could be the ribbon cable somehow got dislodged/damaged so you're not getting an image. Can you still make calls from it?
Yes it receives calls, its just the screen. would this be the replacement? http://cgi.ebay.com/OEM-LCD-Screen-...ries?hash=item43994d9bc5&_trksid=p3286.c0.m14
bumping for help

My screen has a weird "watermark" on it.

Ok so I don't know if watermark would be the right word. But that is the best way to describe it. I had my phone in the case in my purse. Woke up and went to use it and it had a perfect rectangle in the middle of the phone that looks like maybe the screen has been pressed to hard and never let go of. I will show a picture to let you see what I'm talking about. I've never dropped my phone. And I know nothing happened to it because I was sleeping and it was never touched. I've tried to contact htc, no response. And I purchased my phone off of craigslist so not sure on the warranty and that sort. But I am very sad and hope that maybe you guys can help me. I've searched high and low but every search comes up with nothing, or not exactly the same problem I'm having. I've soft reset and hard reset but to be completely honest with you I think that It has nothing to do with the software but the actual hardware.
Thank you in advance!
it is called newton-rings you can read more about that on wikipedia
you can find discusion in here
http://forum.xda-developers.com/showthread.php?t=531329
hope that HTC will help you with this
oh thank you so much that's all I needed was a name for it!
I have noticed a mark like yours on my screen for the past few days, just thought it was about a damp under the screen protector, so today whilst installing wm6.5 I decided to remove the screen protector, only to find that the phone no longer responded to touch screen! looks like ill be in contact with HTC tomorrow about getting it sent back for repair.
I don't know if I am completly correct when writing this, so please correct if I am totally wrong.
This is not actually, per definition, newton rings. As described on wikipedia, newton rings is reflection of light between two surfaces where one is flat and the other is spherical. The width of the light and dark rings are supposed to become smaller the further out from the center of the spherical surface you go.
I have not opened my device yet, but I have a feeling that it is som kind of fluid that is doing this. I actually have a drop of some kind of fluid (probably water) coming in from the right side of the screen, just above center.
I will post back as soon as I have opened it.
EDIT: Ok, it seems I could be very wrong as I found this post: http://forum.xda-developers.com/showthread.php?t=560051
BUT, i still have drop of water (I think) coming in from the right side of the screen.

Screen issue fixable without having to send back?

Hey,
So I noticed a problem with my phone that there's a section right accross the top of the screen that is not reponsive to touch, it's probly about a 1/4 inch or so and don't care what I do seems to solve it. I kinda noticed it from day one before I rooted and put on CyanMod ROM on it but since I never put any games as such on there before cause it would slow it down some I hardly ever had to touch that section of the screen for it to bother or stand out to me. Now I'm rooted and all and put some games on and notice it big time.
So I was wondering if there is something some of the development people here can do to fix it via software or something instead of me having to send it for repair? I called HTC about it and they said I can send it in but it would be for repair (charged) rather than warranty because I've unlocked the bootloader.
What do you more experienced people think? Maybe for some strange reason the touch screen area on my phone was enterred wrong or something so it covers a smaller area and so could just be written to cover the proper area size? Just thinking but I have no clue how that stuff works. I have no other issue with the screen like what I read others complaining about, everything else lines up fine and works fine just this... Any help appreciated!
Is the screen firmly fixed at the top? Does it click at all when you press it?
SC
Seems so, I checked all that but am nervous to try pushing any harder on it to be honest, no clicks
Edit: Even tried pressing that side of the screen outside the touch area and as close to the as possible, still no response and no clicks
The only reason I ask is that someone had an issue like that and used a hair dryer to warm it up and secure it...
Just a thought.. granted a wrong one :/
SC
Was their's unresponsive in the upper part as well or just clicking? I have hot air soldering tools for doing BGA repairs on xbox360's, PS3's and even an iPhone just Friday I repaired. If something like that would work sure have better tools for it than a hair dryer but wouldn't want to do damage anymore than what is already done to make repair costs higher.

[Q] whats wrong with my phone? please help..

I have a Desire Z (bell) that i got off the forums to use with AT&T.. everything went great, i love the phone.. about 3 weeks ago i went to check the phone after leaving it on the charger while i slept and the screen was grey with black lines. all the lights work, and i could even answer phone calls by judging where the slider was. pressing on the screen gets haptic feedback. The phone did not fall while i was asleep. I actually havent dropped it once since i got it (around april)
So i called HTC and the phone is within its 1 year warranty but they said since its a canadian phone i will have to call that carrier, so i called bell and they said "call HTC. If you dont live in canada we wont help!"
So when i call HTC back they tell me to call futuretel and they will fix it. I call futuretel and they say no because im in america.
So i call HTC back again and tell them it is ridiculous that the phone is still under 1 year warranty FROM THEM and they wont fix it. they are supposed to be getting in touch with futuretel for an exception or something but i am tried of waiting.
Attached are pictures of the phone in its current state. It is running cm7 and i had not flashed anything on it for atleast a month before it messed up.
Has anyone else had this problem or have any ideas over what has caused it? I've looked online to find images of another screen doing this and haven't been able to.
i forgot to mention that i offered to pay for the repairs from HTC since i was not the original buyer. They still said they won't work on it. It's not that i dont want to pay for the repair, I cant find anyone to do it!!
You need to fix the screen, mine broke two times:
-Dropped once, the screen was OK, then broke in my pants
-Dropped it again on the floor and my screen broke a second times
Seriously, repair your screen by yourself, you will save about 100$ just because you don't pay for the technician.
Just follow this tutorial, it's pretty easy.
http://www.youtube.com/watch?v=u-dR8CHEGjY
Then you may want to buy the screen on ebay with the tools for the phone:
http://www.ebay.com/sch/Replacement...&_dmpt=PDA_Accessories&_trksid=p3286.c0.m1538
Good luck!
thanks. i wanted to get a good idea of what needed replaced to see if i could fix it myself. i didn't know if it was the LCD, or the cable ribbon thing or something else. thank you
bfinch said:
thanks. i wanted to get a good idea of what needed replaced to see if i could fix it myself. i didn't know if it was the LCD, or the cable ribbon thing or something else. thank you
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I cannot garantee it's the LCD, but both times I got those kind of white screen + black lines it was the LCD for me.

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