Warranty Explain Needed - Galaxy Note 3 Q&A, Help & Troubleshooting

Can someone explain me how warranty works? What happends if Knox Counter become 0x1? Will it avoid warranty? Also hardware warranty? I like to flash roms, so do you suggest Note 3 to me? Now i have an HTC One....
Sent from my HTC One (4.3)

AlbertoSONIC said:
Can someone explain me how warranty works? What happends if Knox Counter become 0x1? Will it avoid warranty? Also hardware warranty? I like to flash roms, so do you suggest Note 3 to me? Now i have an HTC One....
Sent from my HTC One (4.3)
Click to expand...
Click to collapse
Knox counter hit 0x1 then you need to send in for repairs you will get bill..

You'll still be allowed to send it in for repairs, you just need to pay for them.

I sent mine to samsung service centre. No charges when they fix my phone. From singapore
Sent from my SM-N9005 using xda app-developers app

alexkum said:
I sent mine to samsung service centre. No charges when they fix my phone. From singapore
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
your knox flag was 0x0 or 0x1?

0x1
Bootloop after omega my phone.
Sent from my SM-N9005 using xda app-developers app

alexkum said:
0x1
Bootloop after omega my phone.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Then you were VERY lucky... Warranty void is self explanatory...

alexkum said:
0x1
Bootloop after omega my phone.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
ultramag69 said:
Then you were VERY lucky... Warranty void is self explanatory...
Click to expand...
Click to collapse
Very lucky indeed. It's because of situations like yours that the Knox flag exists in the first place. You borked a flash and lacked the skill to fix it, no way Samsung should be obliged to fix it for free.
Sent from my SM-N9005

AlbertoSONIC said:
Can someone explain me how warranty works? What happends if Knox Counter become 0x1? Will it avoid warranty? Also hardware warranty? I like to flash roms, so do you suggest Note 3 to me? Now i have an HTC One....
Sent from my HTC One (4.3)
Click to expand...
Click to collapse
If you're in EU region your warranty still be valid for hardware problems, if not caused by software(overclock..eg).

Does anyone know if 0x1 is still covered by warranty in Australia. I've read that some parts of the world still have cover.
Sent from my SM-N9005 using XDA Premium 4 mobile app

Please read this : http://forum.xda-developers.com/showthread.php?t=2494391

Related

[Q] How do i know my device is knox secured?

Hey Xda,
I wan't to go custom again on my phone, i went back to stock for rma. But i've updated my phone...
how do i know i have knox installed?
I've added a picture with my phone status..
Greets,
Tunes
Yep...your bootloader is secured...knox will trigger 0x1 if you root it and/or flash custom rom or mods and you loose warranty
Sent from my GT-I9505 using xda app-developers app
GNoteAnte said:
Yep...your bootloader is secured...knox will trigger 0x1 if you root it and/or flash custom rom or mods and you loose warranty
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
AAh shame.
Yeah...updating to 4.3 with knox was the worst thing i've done to my phone haha
I didn't know about knox until i rooted it and triggered 0x1 :/
Sent from my GT-I9505 using xda app-developers app

[Q] Disabling S Planer as default calendar app

There is any way I can disable S Planer as my default calendar app? Down on the aplications settings there is the clear defaults option for most apps, but not S Planer.
I´m on 4.3 Stock, non rooted and not willing to root my device too soon.
Any help is aprecciated.
Under those terms.... no way
Sent from my GT-I9500 using xda app-developers app
Zoddex said:
Under those terms.... no way
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
that´s what I thought...waiting to see how the whole knox warranty void behaviour turns out before tinckering with my s4. thanks anyway.
zackwire said:
that´s what I thought...waiting to see how the whole knox warranty void behaviour turns out before tinckering with my s4. thanks anyway.
Click to expand...
Click to collapse
Knox counter does not void warranty. I saw many users confirming they got warranty despite Knox counter wasn't 0
Sent from my GT-I9500 using xda app-developers app
Zoddex said:
Knox counter does not void warranty. I saw many users confirming they got warranty despite Knox counter wasn't 0
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Yeah, I've been reading it on the forum for a few weeks...just waiting for the response from Samsung Brasil to root the s*** out of this phone. lol

[Q] rooting and phone insurance

How does rooting your s4 affect EE insurance if you have a problem with your phone?
Sent from my GT-I9505 using xda app-developers app
When you root your android phone, it's warranty is immediately voided and can no longer be looked at by the provider.
Sent from my iPotato 4S
Just unroot before bringing it in. There have been reports of people sending in broken phones with custom roms and still getting repairs with Samsung.
TheLegend90 said:
Just unroot before bringing it in. There have been reports of people sending in broken phones with custom roms and still getting repairs with Samsung.
Click to expand...
Click to collapse
Thats true bt if he is on 4.4 or 4.3 he will not be able to recover the knox warranty void
Sent from my GT-I9500 using Tapatalk
aayushkhajuria2842 said:
Thats true bt if he is on 4.4 or 4.3 he will not be able to recover the knox warranty void
Sent from my GT-I9500 using Tapatalk
Click to expand...
Click to collapse
No that is impossible to recover from but I know several people who still redeemed warranty even with a tripped knox counter.

Root without triggering knox?

Hi I wanted to know if there is any way to root without triggering the knox warranty thing ....just want to root ..
Never had a phone with warranty before so don't wanna mess this up.
Sent from my SM-N900 using XDA Free mobile app
I am on 4.4.2 and nc1
Smn900
Sent from my SM-N900 using XDA Free mobile app
don2012 said:
I am on 4.4.2 and nc1
Smn900
Sent from my SM-N900 using XDA Free mobile app
Click to expand...
Click to collapse
No way without tripping knox on 4.4.2. On 4.3 still possible but only a few earliest firmwares.
don2012 said:
I am on 4.4.2 and nc1
Smn900
Sent from my SM-N900 using XDA Free mobile app
Click to expand...
Click to collapse
No way to do that directly. HOWEVER for N900 it seems to be possible to reset knox flag and downgrade - look after the relevant threads around!
xclub_101 said:
No way to do that directly. HOWEVER for N900 it seems to be possible to reset knox flag and downgrade - look after the relevant threads around!
Click to expand...
Click to collapse
Really ? That's great ? How can I reset the knox flag ....After rooting ? Can I get a link ? Thanks man
Sent from my SM-N900 using XDA Free mobile app
don2012 said:
Really ? That's great ? How can I reset the knox flag ....After rooting ? Can I get a link ? Thanks man
Sent from my SM-N900 using XDA Free mobile app
Click to expand...
Click to collapse
Look here:
http://forum.xda-developers.com/showthread.php?p=52329946#post52329946
and here
http://forum.xda-developers.com/showthread.php?p=52408318#post52408318
The procedure will probably WIPE your phone.
So I can root it ...and when I want to claim warranty I have do the whole process regard less of phones fault at the time of warranty claiming. .. ..
Sent from my SM-N900 using XDA Free mobile app
don2012 said:
So I can root it ...and when I want to claim warranty I have do the whole process regard less of phones fault at the time of warranty claiming. .. ..
Sent from my SM-N900 using XDA Free mobile app
Click to expand...
Click to collapse
Yup that's right
don2012 said:
So I can root it ...and when I want to claim warranty I have do the whole process regard less of phones fault at the time of warranty claiming. .. ..
Sent from my SM-N900 using XDA Free mobile app
Click to expand...
Click to collapse
As long as the fault will not stop you from doing it - for instance if the USB connector is no longer working you will not be able to get that back

[Q] KNOX 0x1

(I9505)Can I flash firmware via Odin if my Knox void is 0x1 ?
As long as it will be completely stock formeare, knox will not be triggered
Sent from my GT-I9100 using XDA Free mobile app
Yes you can flash any firmware with triggered Knox, you just can't downgrade
Sent from my GT-I9505 using XDA Free mobile app
So thanks to all...
One more question. ..
When I'll back to stock,
I'll be able to receive OTA ?
Thanks ...
nicky3 said:
So thanks to all...
One more question. ..
When I'll back to stock,
I'll be able to receive OTA ?
Thanks ...
Click to expand...
Click to collapse
Yes you will, if you don't have installed a custom recovery. You will get the official updates
Thanks...
Then, who care about KNOX ?
No one . In all seriousness in some countries Knox 0x1 does void warranty. I've send it to repair center with triggered Knox and they didn't say anything. I just used triangle away and flashed stock.
I wouldn't worry about it to much
Sent from my GT-I9505 using XDA Free mobile app
nicky3 said:
Thanks...
Then, who care about KNOX ?
Click to expand...
Click to collapse
You can't use the APP Knox anymore and in some destinations they don't repair your phone if you damage it. (well they repair it but not for free)

Categories

Resources