[Q] rooting and phone insurance - Galaxy S 4 Q&A, Help & Troubleshooting

How does rooting your s4 affect EE insurance if you have a problem with your phone?
Sent from my GT-I9505 using xda app-developers app

When you root your android phone, it's warranty is immediately voided and can no longer be looked at by the provider.
Sent from my iPotato 4S

Just unroot before bringing it in. There have been reports of people sending in broken phones with custom roms and still getting repairs with Samsung.

TheLegend90 said:
Just unroot before bringing it in. There have been reports of people sending in broken phones with custom roms and still getting repairs with Samsung.
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Thats true bt if he is on 4.4 or 4.3 he will not be able to recover the knox warranty void
Sent from my GT-I9500 using Tapatalk

aayushkhajuria2842 said:
Thats true bt if he is on 4.4 or 4.3 he will not be able to recover the knox warranty void
Sent from my GT-I9500 using Tapatalk
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Click to collapse
No that is impossible to recover from but I know several people who still redeemed warranty even with a tripped knox counter.

Related

(q) how to check flash counter?

Please can anyone help me how to check and rest flash counter on galaxy s4?
I need to send me s4 to samsung care because of some hardware problem but I am afraid if samsung checks the flash counter and refuse me giving warranty.
Sent from my GT-I9500 using xda app-developers app
Download triangle away from the Play Store, it'll tell you
Sent from my SPH-L710 using xda premium
But I am not rooted after flashing stock rom yesterday and triangle away requires root permission for its working.
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munmun said:
But I am not rooted after flashing stock rom yesterday and triangle away requires root permission for its working.
Sent from my GT-I9500 using xda app-developers app
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Click to collapse
download pre-rooted stock rom from djembey here http://forum.xda-developers.com/showthread.php?t=2250824
install triangle away, reset counter. then you'll have official stock rom with basic root access, flash count 0 and status official.
best choice i guess :fingers-crossed:
munmun said:
Please can anyone help me how to check and rest flash counter on galaxy s4?
I need to send me s4 to samsung care because of some hardware problem but I am afraid if samsung checks the flash counter and refuse me giving warranty.
Sent from my GT-I9500 using xda app-developers app
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Click to collapse
I tried installing triangle away and it does not work.. same will happen in your i9500 its not yet supported i guess we have to wait for chainfire to be back from vacation to make this work for S4 hope this helps
munmun said:
Please can anyone help me how to check and rest flash counter on galaxy s4?
I need to send me s4 to samsung care because of some hardware problem but I am afraid if samsung checks the flash counter and refuse me giving warranty.
Sent from my GT-I9500 using xda app-developers app
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Click to collapse
Hey, did you send it back or not? I rooted mine to check the flash counter and triggered knox security. The are now refusing to honour their warranty despite the actual fault being a physical fault with the screen (it is peeling away from the phone body).
I will keep pushing them until they fix it as the fault is totally unrelated to the phone software and they are breaking the law by refusing to fix it however I will be selling the phone and boycotting them until they drastically improve their customer service
Read this, then tell them
https://www.dropbox.com/s/j93ijf5hzdfwwjm/Screenshot_2014-01-07-15-27-55.png

Warranty Explain Needed

Can someone explain me how warranty works? What happends if Knox Counter become 0x1? Will it avoid warranty? Also hardware warranty? I like to flash roms, so do you suggest Note 3 to me? Now i have an HTC One....
Sent from my HTC One (4.3)
AlbertoSONIC said:
Can someone explain me how warranty works? What happends if Knox Counter become 0x1? Will it avoid warranty? Also hardware warranty? I like to flash roms, so do you suggest Note 3 to me? Now i have an HTC One....
Sent from my HTC One (4.3)
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Click to collapse
Knox counter hit 0x1 then you need to send in for repairs you will get bill..
You'll still be allowed to send it in for repairs, you just need to pay for them.
I sent mine to samsung service centre. No charges when they fix my phone. From singapore
Sent from my SM-N9005 using xda app-developers app
alexkum said:
I sent mine to samsung service centre. No charges when they fix my phone. From singapore
Sent from my SM-N9005 using xda app-developers app
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Click to collapse
your knox flag was 0x0 or 0x1?
0x1
Bootloop after omega my phone.
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alexkum said:
0x1
Bootloop after omega my phone.
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Then you were VERY lucky... Warranty void is self explanatory...
alexkum said:
0x1
Bootloop after omega my phone.
Sent from my SM-N9005 using xda app-developers app
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ultramag69 said:
Then you were VERY lucky... Warranty void is self explanatory...
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Very lucky indeed. It's because of situations like yours that the Knox flag exists in the first place. You borked a flash and lacked the skill to fix it, no way Samsung should be obliged to fix it for free.
Sent from my SM-N9005
AlbertoSONIC said:
Can someone explain me how warranty works? What happends if Knox Counter become 0x1? Will it avoid warranty? Also hardware warranty? I like to flash roms, so do you suggest Note 3 to me? Now i have an HTC One....
Sent from my HTC One (4.3)
Click to expand...
Click to collapse
If you're in EU region your warranty still be valid for hardware problems, if not caused by software(overclock..eg).
Does anyone know if 0x1 is still covered by warranty in Australia. I've read that some parts of the world still have cover.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Please read this : http://forum.xda-developers.com/showthread.php?t=2494391

Is there anyway to un-knox a phone?

Does anyone know if its possible to remove the knox bootloader from a phone that applied the update?
Why can't we just odin an older stock tar? Will that not work?
Sent from my SPH-L720 using XDA Premium 4 mobile app
Not currently possible to rollback the bootloader, however there are a number of "un-knox'd" ROM's available.
You have some reading to do.
Sent from my SPH-L720 using Tapatalk
Would running an un knoxed rom trip the warranty fuse knox enables? Are there any aosp/cm un knoxed roms out that u know of?
Sent from my SPH-L720 using XDA Premium 4 mobile app
All aosp/cm roms are unknoxed. That has nothing to do with the bootloader. Once an S4 has been upgraded to MJA or newer software you have the knox enabled bootloader and the only way not to trip the knox warranty flag is not to root it. This flag is pretty useless and means nothing to most users. It has no affect on your phone usage or modding ability. All it does is let Samsung know that you rooted the phone if you send it in to them for warranty work. They may or may not choose to work on your phone under warranty. It doesn't affect your ability to go to Sprint and have them fix your phone. It only matters if you are going to ship your phone to Samsung to fix. If you have insurance (TEP), best buy, square trade, or any other program than you are good, Just use your damn phone and enjoy it!
Oh good to hear thanks
Sent from my SPH-L720 using XDA Premium 4 mobile app

Warranty void

Hello guys
THIS IS A QUESTION TO ALL THOSE WHO DONT CARE ABOUT SAMSUNG WARRANTY/ AT&T WARRANTY.
I am aware that attempting to downgrade from kit kat to jellybean will trip Knox counter however I don't care for it. What will be the worst consequence of me doing so. Soft brick? Or hard brick. And if I do succeed will the triped counter prevent me from having a custom recovery.
Tripping the Knox bootloader counter to 0x1 isn't a worry of mine . But a hard brick is so if I can and be able to load custom recovery NOT SAGES TRAP. That be great. I've been rooting/flashing for years now and I never seen such measures of slavery from a company. I never bought a phone with warranty anyways.
Ps: there's no straight answer in searches. All I've gotten is mixed answer I need a straight YES or NO. If yes how.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
androidfine16 said:
Hello guys
THIS IS A QUESTION TO ALL THOSE WHO DONT CARE ABOUT SAMSUNG WARRANTY/ AT&T WARRANTY.
I am aware that attempting to downgrade from kit kat to jellybean will trip Knox counter however I don't care for it. What will be the worst consequence of me doing so. Soft brick? Or hard brick. And if I do succeed will the triped counter prevent me from having a custom recovery.
Tripping the Knox bootloader counter to 0x1 isn't a worry of mine . But a hard brick is so if I can and be able to load custom recovery NOT SAFE STRAP. That be great. I've been rooting/flashing for years now and I never seen such measures of slavery from a company. I never bought a phone with warranty anyways.
Ps: there's no straight answer in searches. All I've gotten is mixed answer I need a straight YES or NO. If yes how.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
androidfine16 said:
Hello guys
THIS IS A QUESTION TO ALL THOSE WHO DONT CARE ABOUT SAMSUNG WARRANTY/ AT&T WARRANTY.
I am aware that attempting to downgrade from kit kat to jellybean will trip Knox counter however I don't care for it. What will be the worst consequence of me doing so. Soft brick? Or hard brick. And if I do succeed will the triped counter prevent me from having a custom recovery.
Tripping the Knox bootloader counter to 0x1 isn't a worry of mine . But a hard brick is so if I can and be able to load custom recovery NOT SAGES TRAP. That be great. I've been rooting/flashing for years now and I never seen such measures of slavery from a company. I never bought a phone with warranty anyways.
Ps: there's no straight answer in searches. All I've gotten is mixed answer I need a straight YES or NO. If yes how.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
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Click to collapse
No, you can't downgrade an ATT I337 from 4.4.2 back to Jelly bean. They locked the boot loader and it is not possible to flash a downgraded kernel. It's not a warranty issue, it's a "there's no way to do it that is known" issue.
Some folks with Canadian phones have reported success (at expense of tripping Knox) but I'm not aware of any way to do it on U.S. ATT phones. And I agree with you, it's ridiculous what ATT/Verizon are doing with these locked boot loaders. Next time, I will buy an unlocked phone...
Marc
Frankenscript said:
No, you can't downgrade an ATT I337 from 4.4.2 back to Jelly bean. They locked the boot loader and it is not possible to flash a downgraded kernel. It's not a warranty issue, it's a "there's no way to do it that is known" issue.
Some folks with Canadian phones have reported success (at expense of tripping Knox) but I'm not aware of any way to do it on U.S. ATT phones. And I agree with you, it's ridiculous what ATT/Verizon are doing with these locked boot loaders. Next time, I will buy an unlocked phone...
Marc
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Click to collapse
Is there at least some sight of relief to report in the attempts at unlocking so far. Beside Safe strap.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
androidfine16 said:
Is there at least some sight of relief to report in the attempts at unlocking so far. Beside Safe strap.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
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Click to collapse
Everything I have read suggests no known avenue of exploit. I think this is a permanent and irrevocable thing that our wonderful devs have been unable to crack. Sigh.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Of I'm not mistaking the s5 also had a locked bootloader. So will an exploit in that aid here.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
androidfine16 said:
Hello guys
THIS IS A QUESTION TO ALL THOSE WHO DONT CARE ABOUT SAMSUNG WARRANTY/ AT&T WARRANTY.
I am aware that attempting to downgrade from kit kat to jellybean will trip Knox counter however I don't care for it. What will be the worst consequence of me doing so. Soft brick? Or hard brick. And if I do succeed will the triped counter prevent me from having a custom recovery.
Tripping the Knox bootloader counter to 0x1 isn't a worry of mine . But a hard brick is so if I can and be able to load custom recovery NOT SAGES TRAP. That be great. I've been rooting/flashing for years now and I never seen such measures of slavery from a company. I never bought a phone with warranty anyways.
Ps: there's no straight answer in searches. All I've gotten is mixed answer I need a straight YES or NO. If yes how.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Except for the boot loader, the rest of the system can be downgraded to MK2. Read this thread for more info http://forum.xda-developers.com/showthread.php?t=2663545
jmjoyas said:
Except for the boot loader, the rest of the system can be downgraded to MK2. Read this thread for more info http://forum.xda-developers.com/showthread.php?t=2663545
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Yeah but there's no point in doing that if I can't load a custom recovery afterwards. Man f**Ck Samsung and att
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

[Q] KNOX 0x1

(I9505)Can I flash firmware via Odin if my Knox void is 0x1 ?
As long as it will be completely stock formeare, knox will not be triggered
Sent from my GT-I9100 using XDA Free mobile app
Yes you can flash any firmware with triggered Knox, you just can't downgrade
Sent from my GT-I9505 using XDA Free mobile app
So thanks to all...
One more question. ..
When I'll back to stock,
I'll be able to receive OTA ?
Thanks ...
nicky3 said:
So thanks to all...
One more question. ..
When I'll back to stock,
I'll be able to receive OTA ?
Thanks ...
Click to expand...
Click to collapse
Yes you will, if you don't have installed a custom recovery. You will get the official updates
Thanks...
Then, who care about KNOX ?
No one . In all seriousness in some countries Knox 0x1 does void warranty. I've send it to repair center with triggered Knox and they didn't say anything. I just used triangle away and flashed stock.
I wouldn't worry about it to much
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nicky3 said:
Thanks...
Then, who care about KNOX ?
Click to expand...
Click to collapse
You can't use the APP Knox anymore and in some destinations they don't repair your phone if you damage it. (well they repair it but not for free)

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