Database Users

constantly dropping service

I've had my wizard (cingular 8125) for just a little but over a year, but this past month I've had some abnormal issues with it.
I've dropped this phone a few times, but randomly this past month I have noticed a severe amount of service dropping in different forms.
Sometimes I'll be on the phone and it will randomly drop and start searching for a signal, in a well serviced area. Sometimes I'll be texting, and it will have service(2-6bars, enough for texting) but it will refuse to send the message, and when I try to call, it says invalid sim, and I have to reboot.
Sometimes If I am lucky, when the service drops it will pick it up within 20 seconds, it can take up to 5min, and sometimes I have to restart it.
This phone has been stock up untill this problem started (no rom flashing/anything) I tried unlocking it and trying different roms on it recently as a last ditch effort to fix this annoying problem. If anyone knows of a solution to this problem, I'd be really appreciative of it, otherwise im getting a new phone

While my first instinct is to convince you to sell me your otherwise functioning phone on the cheap, I must resort to being the good guy (or else get spanked by the mods...)
There is a registry fix for the kind of signal dropping you're describing. I'm surprised you went for so long without experiencing the problem. I did almost right away when I got mine last year. You should try it first, if you haven't already...
I think this is the one I used:
http://www.pocketpctweaks.com/pocketpc_tweaks/fix_drop_calls

i don't think its a Rom problem,as signal reception is not depended on the Rom,its an OS,rather its more depended on the Radio Rom (GSM) of the phone.Usually,by upgrading the Radio Rom improves the signal reception quality.Instead of flashing different roms,try to flash different Radio Roms and check if it improves the signal quality.
But,here,I think,perhaps,the problem lies more on the hardware part then the Radio Rom. as you say,it has been dropped a couple of times,it may be the the External Antenna cover has lost proper connection with the Internal antenna connection.Check the fastening clips which snap in to secure the External antenna cover to the internal are properly secured in and have not come off, are not loose or broken,which might be causing it to not having proper connection.
Cheers!

Well i tweaked those settings and tore this baby apart, and honestly the service was dramatically improved for this entire week, untill thursday, when service began dropping and it began to start telling me my sim was invalid. So I'm kinda lost here, it seems no one else has had this type of issue....
And on a sidenote I am unable to connect to gprs or edge to send pictures via mms. I noticed this after I started flashing different roms, so I think its software related. I did however download that .cab package floating around that has all the cingular media net settings. But when I try to send a picture my phone just seems kinda lost lol

bump!
I reflashed the rom to the official htc cingular rom, and that fixed the edge/gprs issue, but service is still bad.... Id like to try some different radio roms before totally giving up hope on this thing, but this site has seem to take down its ftp.... anyone have any wizard radio roms uploaded? preferably ones that work well with cingular/ at&t here in the US.... thanks

bump... guess no one has any ideas=(..... but since the ftp is back up ill try some radio roms

HD2 randomly turns off and others problems

My HD2 randomly turns off when it wants to. Theres no set command or application that causes this. Usually it turns off when I make a call. The screen will show I am calling someone, and sometimes I will get away with making a successful call but now its getting much more frequent where I am thinking I am talking to someone and I dont even know that the phone has turned off. It usually happens more when I am making the call and less when I receive the call.
The phone also turns off because of the slightest of heat building up. Using Co-pilot for more than 20mins will cause the battery to heat up. But its not just Co-pilot that causes it, sometimes if its just being used for relief from boredom and and browsing through pics and emails, then it heats up a little and that will be enough for it to turn off.
Everytime this has happened, the HD2 resets, comes to the home screen(where the time and network is shown) and then resets again. This will repeat 3 to 4 times and then it either freezes on the white HTC screen with the red writing at the bottom, or it will just freeze on one of these screens that appear turn by turn to get to the home screen. In this case, what I have to do, I have to physically take the battery out and then turn it back on.
I've tried finding solutions in this forum and for some other problems that people have experienced (not the same as mine, but slightly different), experts have said to perform a hard reset whereby it brings the phone back to the factory settings and everything is wiped off the phone. I have tried backing everything up but it wont let me back up my contacts. Using ActiveSync it says, I must need outlook contacts configured but I dont understand. Can someone please tell me how to back up my contacts.
All of these problems are giving me constant problems daily when I am using my phone and is putting this amazing HD2 to shame.

I forgot to mention, I have:
OS version: 5.2.21869 (21869.5.0.82)
manila 2.5.19211619.0
ROM version: 1.48.405.2 (71924) WWE
ROM date: 11/18/09

HI, did u find any solution for that? i am having same problem but no cure yet

khizerjalal said:
HI, did u find any solution for that? i am having same problem but no cure yet
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no i havent had any reply yet.was hoping i would. i dont know how to bump this thread either.

similar problem here,
- on my unit resets and reset loops happen when battery temperature exceeds 31-32oC
(BattClock has option to display this info)
- hard reset / ROM re-flashing did not help
- someone on this forum suggested checking the battery connector pins on the unit - supposedly straitening them may help

_Dee_ said:
no i havent had any reply yet.was hoping i would. i dont know how to bump this thread either.
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Click to collapse
Dont know how to bump but I am BUMPing it like this so one of the experienced techies will read this and pass on some of their precious technological knowledge and shed some light.

Im having the same problems as well..... to the point i longer use the phone and switched back to my iphone. Im still hanging on to it and hope that android can be ported.... but man what a shame it could have been the ultimate phone.

I just phoned HTC yesterrday and asked them what they could do to help. I was told to do a hard reset (shock shock horror horror!) and see if it does anything. So after backing everything up and doing a hard reset I think my heart wanted to believe that this would fix the issue and so I performed the hard reset. Unfortunately right after, I had to use the phone to go somewhere and so I thought Id try using the co-pilot but before reaching that, it turned off.
I have been using it today and I still have those problems, its turned off randomly whenever it wants to. I have got away with making a couple of calls but that was because most of them have been incoming calls.
Plz technicians help me out....
Im thinking of calling htc and telling them to fix it, they said they could book it in?

i have same problem... randomly freez on startup screan or randomly resrat...
but i think if we never flash cooked rom, we havent this problems...
i think everybody who have same problems, have Europ hd2model with ramhack, and with lot of 3rd app.
so.. if somebody have solution plz make a thread...
coze i cant live with stock rom

ilijan said:
i have same problem... randomly freez on startup screan or randomly resrat...
but i think if we never flash cooked rom, we havent this problems...
i think everybody who have same problems, have Europ hd2model with ramhack, and with lot of 3rd app.
so.. if somebody have solution plz make a thread...
coze i cant live with stock rom
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Click to collapse
Not all pal , Im from the Philippines and the same thing is happening with my HD2. Right now, Im just charging it while the phone is off . I phoned HTC Philippines since it is still under warranty and they said, they will need to repair the phone since the problem was the main board as they said.(Once you experienced that the phone heats up even when not charging, they believe it needs repair).

Mine is currently in for a warranty repair for random reboots. Even when at night it was doing it. I'm on stock rom and have never used custom roms. Interesting that when I called support they asked if it had overheated. or if it did it more when overheating - so I think the two must be related as far as HTC are concerned.

Hi there,
I own a HTC HD2 for about 7 months now, using it A LOT. Flashing rom's like crazy and never had any problem.
Recently I've been on a holiday (Mexico, very humid), since then my HD2 is having issue's.
Keeps freezing, screen goes black and then in resets. Often I doesn't boot which means I have to pull out my battery to get it going again (sometimes I have to yank out the battery 3 or 4 times for it to boot again). And yes, of course I hardresetted, re-flashed etc for several times.
Seems a similair problem.
I also experienced that in some cases, my HD2 vibrate's 7 times in a row when trying to boot (like somekind of error message for the HTC technies). Can;t find anything about it on the web.
Any of you guys experienced this as well??

Well I had the same problem.
Got to the point when I had to go back and use my old HD
Took it back to the store and complained.
The guy from the store opened it up, straightened the pins on the battery and it works like new now

Oke, I tryed that also, but maybe they are not straight enough yet. I will look again I hope that's the problem

HD2 Signal Problem

Ok my phone just recently started having signal issues no matter what rom i flash or where i am it will have signal for a little bit then it will say no signal. I cant figure out what the problem is. I googled it but most people have this problem with their phone brand new where as mine just started and i have had the phone for 6 months

most likely its your radio, radio is what determines your signal strength and quality, try using another radio version and see if that improves it.

thats what i thought it was to but i have tried all the radios and the problem just doesnt go away. I have tried soft resets hard resets but no luck im guessing the phones just messed up now though i have never even dropped the darn thing.

ruffrider5956 said:
thats what i thought it was to but i have tried all the radios and the problem just doesnt go away. I have tried soft resets hard resets but no luck im guessing the phones just messed up now though i have never even dropped the darn thing.
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Click to collapse
What rom, and other information are you using?

What about other factors? Like your environment. Did you recently get a new case or change anything physically about the phone? Maybe opened it up or something. Maybe your phone has a case of iPhone disease or something...just grasping at straws here.

Does it occur in the same location or every location? Does it seem like its attempting to "hunt" for a signal or do you just have something like 1 bar then it drops out and eventually comes back. Or does it drop out never to reappear only when you do a hard reset (turn off and on)?
I had a radio issue with my older TYTN (I) and it drops in a really strong area starts hunting then finds the signal and its very strong. Eventually it stops finding the signal unless you turn it on multiple times. Even this would not work and it wouldn't get the radio version when the phone was turned on. Had to replace the motherboard and it was fine since. Also trying to reflash a rom/radio with a bad radio in the phone can be pretty difficult - like it won't flash. Remember mine would freeze at 15% and never go any further.
If its the radio you probably wouldn't see the radio ver code when the phone first turns on. This is if the radio chip is really dying. Try the legimate original stock radio (use TMOBILE's ROM if you are in the US) for a while otherwise the phone should still be under warranty.

Well im using elegencia rom the newest one and i have tried all the radios and the problem doesnt seem to go away. The problem happens no matter where i am even in the towns were i would never lose reception i get no bars there once in awhile every 5 mins i get no bars then it comes back then it goes away. The phone is still under warranty im going to keep searching for another fix for the next week if not im going to send back i wish they would just give me a different phone.

if you have not done so try another sim card. when the sim card gets corrupted, they have a tendency to act just like you are describing.

anhyeuemmaimai said:
if you have not done so try another sim card. when the sim card gets corrupted, they have a tendency to act just like you are describing.
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Click to collapse
thats the one thing i havent tried im going to try that i hope thats the problem.

Phone getting less reliable with time - Just me?

Just a general question, but as time goes on and more updates / firmwares are released is anyone else finding their phone becoming more and more un-usable?
When I first had mine back in November last year it was perfect... no problems at all.
It's slowly got worse and worse to the point where I now have the following problems...
1) Data connection randomly drops needing a soft-reset. (yesterday I had to reset my phone around 5 times - stupidly annoying)
2) In dark condtions photos randomly turn out with coloured horizontal lines across them
3) Battery meter messes itself up after a soft-reset (combined with the need to keep resetting my phone due to the data connection this is massively annoying)
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
5) Volume is stupidly quiet now when playing music through an Aux Input.
6) After a soft-reset sometimes the phone just hangs with a black screen showing the battery meter - battery pull then required.
This is just off the top of my head at the moment. I never used to have problems like this. It seems every time I get an updated firmware I get new problems.
I've tried a hard-reset and this hasn't helped.
I love the WP7 software but this phone is beginning to drive me mad, such a shame since hardware wise it is great. I know i'm not alone with feeling Samsung have an ability to mess up the software side of things. Sadly I guess this means I'll look to Nokia next year when I can upgrade.

It's not just you. I wish more people complained to Samsung though, so that maybe we could see some improvement.

Not very helpful but no problems with mine on Orange UK.

Tone_ said:
Not very helpful but no problems with mine on Orange UK.
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Nah, It's good to know there are some of us out there with functioning models
Also nice to know you're on Orange UK as i've been offered a warranty replacement for this data connection issue I hadn't yet taken up as i believe it to be software related.
If you're running the latest release of the OS then it may be worth giving it a go.

Freypal said:
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
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Click to collapse
This NEVER worked. It's bloody pathetic.

Oooh it's like a game. I had a new problem yesterday. Related to my battery meter woes.
Phone had at least 60% charge, it started to think it had none so wouldn't boot up. Just got stuck in a loop of boot up - instantly power off.

I also had problems with WiFi after mango update but after soft reset everything is working fine except sometimes I can`t connect to an open WiFi network.
Anyone noticed the same problem?

AnnihilatorSC said:
This NEVER worked. It's bloody pathetic.
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Click to collapse
Same for me on this one. I'm on my second Omnia 7, which is about to get sent away to be told it's not fixable and be replaced so I'll be on my third phone
Going to get rid of it as soon as possible and get a Lumia 800.

same here...
Im with T-Mobile UK and i have found the same issue...never thought about it until I read your post though.
I too am finding myself resetting my phone more and more often...also another thing I have found is that it doesn't recognise when to switch to WiFi sometimes instead of 3G...i.e. when 3G is non-existent...very annoying I have to go and turn off the data connection to get it work properly...
i've just made some volume changes and I think it has helped with the headphones although it still isn't great...
I however am scared to return the phone as I dropped it in water and got it out very quickly...so it may have triggered the water seal thingy
Im not due an upgrade until Oct 2012....so I might have to just wait it out :s

I'm having trouble too with a 3 Mobile UK, unbranded latest firmware Omnia7.
Little bit temperamental on rare occasions. Like Freypal data doesn't always want to connect and sometimes it is randomly freezing or only showing the topbar with the battery. Need to pull out the battery to sort it.
On a side note, not connecting to WiFi when in a locked state is really annoying. Have to manually check for emails, WhatsApp etc.

No problems at all for me, only problem i have is Podcaast Pro app is likly to craash now and then, but its the devs fault.
Im having a unlocked, German Omnia 7, 16GB version, flashed to the only local ROM in Sweden from 3 and used with the same operator, and its been great ever since. My problem nowadays is i drop my phone often so when the battery falls out i have to restart, coming from 2-3 Omnia 7 its a lovly life to have it functioning normal, great phone.
Well, im a happy camper, but i noticed Omnia 7 generally working worse over time, mostly the first month is the time frame to discover problems, and if you flash a new rom, this can be the case again, one new month before you feel like tearing our hair, and it´s only connectivity issuess. Changing carrier and ROM fixed everything for me, so no matter how great, the carrier do matter in the choise of a Omnia 7, even if you think you fixed it. Dont know if it appy to you guys, but another Omnia 7 working incridble great here. Glossnas update and all, and it cant be found anymore so...im happy, hope you guys get to be that also.

I'm now on my second Omnia after a warranty replacement for the data connection problem.
New phone -
1) It still loses the data connection, although much less frequently than before.
2) Dark photos i think are now working properly
3) Battery meter still messes up. Must be a fault with the battery itself.
4) Touch wood - Bluetooth now seems ok ...
5) Haven't tried auxiliary volume yet
6) Haven't had a problem with it just displaying the status bar after a soft reset, however if the battery is out for any period of time and i boot the phone up. On the first boot data won't work. I need to soft reset it once for it to initiate.
So in summary - New phone, some old problems fixed. Some new ones. Some the same.

MB526 (random) reboots, fix?

Hi, i have problems with random reboots its really annoying.
Some roboots arent random - when i recieve/send sms phone reboots almost everytime or when someone calls me its the same - reboot.
Any fix for this?
Thx
I have Defy+ (MB526), 2.3.6 android, 2.6.32.9-gbdd614e kernel, stock ROM

try wipe or flash other sbf that you can flash

Don't flash anything, if it persists after a wipe, send it back
Sent from my MB525 using Tapatalk

Someone on this forum reported rebooting issues caused by a slightly shorter than spec battery (actually a few people as I recall). When the phone was moved it often rebooted and the fix was to add a single piece of electrical tape to the end opposite contacts. May be worth a try.

Switch to 2g and mobile data off then see if it reboots.
Might be this-
http://forum.xda-developers.com/showthread.php?p=21237004#post21237004

Ok, thanks for the answers, flashing doesnt work Ive tried it many times..
Ive just tried 2G and electrical tape, hope it will work

A few causes might possibly be the answer.
1) firstly confirmed the rom by playing the overclock settings. Some rom having too low on voltage or frequency setting. Or the rom itself is not stable. Flashing another rom is only way to confimed this.
2) Battery might have factory defect, use battery monitor widget to monitor the voltages/current of the battery consumption. change battery(borrow from friend) to see if the reboot still happen.
3) Check battery connection on the phone. Make sure no loose around it.
4) If all the above still causes the random reboots. you can return it back to the shop to repair the handset.

seems switching to 2G helped, no reboot since switch, thanks

This is the same problem I had with my Defy+
It used to reboot randomly for no reason even when siting on a desk doing nothing
all of a sudden i would hear a notification to say the sd card was loaded informing me it was rebooted.
When it does decide to reboot it can do up to 4 or 5 reboots continuously
I sent it back and got a new one.
The new one does the same thing but very rarely
maybe once every month or 2 months
I have posted about this on the Motorola Forums and There are other people with the exact same problem as us.
One of them mentioned they had to send their phone bak to Motorola and they replaced the main board and will get back to say how it went.
But since then no answer and Motorola changed their forums
https://forums.motorola.com/posts/4e8655afee

mine is not rebooting anymore

Splashik said:
mine is not rebooting anymore
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Click to collapse
Can you confirm if it's 2G or tape?

I purchased Defy+ 20 days ago with exactly same configuration as the one described in the beginning of this thread. Phone reboots at random when I am in the middle of conversation, or while accessing data through mobile network or while present in areas with extremely low single. I tried using a new SIM, checked loose ends (if any) of the battery i.e. stuck a 1 layer of tape on one end, also switched to 2G. The phone continues to reboot especially when I access internet on mobile network, and also booted once while I am in a call.
Unfortunately the customer service in India (any company) would be pathetic so I'm not hopeful in having Motorola fix the problem if I take the piece to their support centers...
Narasimha

Narashima,
I have heard of Defy going crazy when trying to access data in an area where the data signal is weak and goes in and out. Can you confirm you are getting reboots if you turn data OFF? Not sure how your phone is configured, but I mean even cut off 2G.