Ok my phone just recently started having signal issues no matter what rom i flash or where i am it will have signal for a little bit then it will say no signal. I cant figure out what the problem is. I googled it but most people have this problem with their phone brand new where as mine just started and i have had the phone for 6 months
most likely its your radio, radio is what determines your signal strength and quality, try using another radio version and see if that improves it.
thats what i thought it was to but i have tried all the radios and the problem just doesnt go away. I have tried soft resets hard resets but no luck im guessing the phones just messed up now though i have never even dropped the darn thing.
ruffrider5956 said:
thats what i thought it was to but i have tried all the radios and the problem just doesnt go away. I have tried soft resets hard resets but no luck im guessing the phones just messed up now though i have never even dropped the darn thing.
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What rom, and other information are you using?
What about other factors? Like your environment. Did you recently get a new case or change anything physically about the phone? Maybe opened it up or something. Maybe your phone has a case of iPhone disease or something...just grasping at straws here.
Does it occur in the same location or every location? Does it seem like its attempting to "hunt" for a signal or do you just have something like 1 bar then it drops out and eventually comes back. Or does it drop out never to reappear only when you do a hard reset (turn off and on)?
I had a radio issue with my older TYTN (I) and it drops in a really strong area starts hunting then finds the signal and its very strong. Eventually it stops finding the signal unless you turn it on multiple times. Even this would not work and it wouldn't get the radio version when the phone was turned on. Had to replace the motherboard and it was fine since. Also trying to reflash a rom/radio with a bad radio in the phone can be pretty difficult - like it won't flash. Remember mine would freeze at 15% and never go any further.
If its the radio you probably wouldn't see the radio ver code when the phone first turns on. This is if the radio chip is really dying. Try the legimate original stock radio (use TMOBILE's ROM if you are in the US) for a while otherwise the phone should still be under warranty.
Well im using elegencia rom the newest one and i have tried all the radios and the problem doesnt seem to go away. The problem happens no matter where i am even in the towns were i would never lose reception i get no bars there once in awhile every 5 mins i get no bars then it comes back then it goes away. The phone is still under warranty im going to keep searching for another fix for the next week if not im going to send back i wish they would just give me a different phone.
if you have not done so try another sim card. when the sim card gets corrupted, they have a tendency to act just like you are describing.
anhyeuemmaimai said:
if you have not done so try another sim card. when the sim card gets corrupted, they have a tendency to act just like you are describing.
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thats the one thing i havent tried im going to try that i hope thats the problem.
Related
After I picked up the MDA I noticed that occasionally, while attempting an EDGE connection, the radio would appear to reset. Signal bars would disappear and the dots under the antenna would appear. The data connection would never take place and as far as I could tell the radio reset. This occurred several times in the course of a day. So did a hard reset on the phone which I hadn't done since picking it up. Now the symptom appears to have changed. Instead of it appearing to reset, it appears to "stick". Indicated signal strength never changes, the data connection is never actually made and eventually I turn the radio off and back on again via flight mode. Again, this only seems to happen while attempting a data connection, either EDGE or GPRS.
I've written Tmo support but I'm curious if this has happened to anyone else or if it may be a problem with my specific phone. And never having had a problem like this before, should I take the phone back to the store and ask for a replacement or do I need to hear that from Tmo?
Thanks!
I have a Cingular 8125 on TMO network and have the basically the same problem. GPRS/EDGE would occasionally stop working. Once it begins to "hang", I would notice the radio icon lose the bars and the dots would appear. However, It would reset on its own after a minute or two. This happens a number of times a day. Annoying the crap outta me.
The MDA ships with an older version of the radio rom. Maybe it would help if you updated it.
kamskii said:
I have a Cingular 8125 on TMO network and have the basically the same problem. GPRS/EDGE would occasionally stop working. Once it begins to "hang", I would notice the radio icon lose the bars and the dots would appear. However, It would reset on its own after a minute or two. This happens a number of times a day. Annoying the crap outta me.
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yeah, that's the one. I'll see what Tmo has to say, I'm sure as hell not flashing a phone that's days old and well within the warranty period. In the off chance it's software, I did another hard reset and prevented it from installing the extrom stuff.
update: Customer support asked me to try another SIM, which I did. When that didn't help, they told me to bring it back and they'd give me another one. Hopefully that'll be the end of it.
hi,
have the same problem. I just "loose" the signal and it searches, searches .... and again. SR or flight mode on/off usually helps. but its really getting annoying. I have feeling it is in places where there is a weak signal (but just opinio, not a proven fact). Sometimes happens, sometimes not at all. Dont know what to do about it.
I've noticed the same with the Cingular 8125 on Cingular's network. The radio version is 1.09.11. I am wondering if the later radio version would make a difference?
exchguy said:
I've noticed the same with the Cingular 8125 on Cingular's network. The radio version is 1.09.11. I am wondering if the later radio version would make a difference?
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I upgraded the Radio rom on my 8125 to 1.13.10. I *think* it helped, but to be honest, it still happens. I also now, as a habit, turn off GPRS by pressing the red button for 5 seconds. This seems to help a bit too.
It's really a crapshoot. There are times when I can stay connected to GPRS for hours and hours, while other days i would get kicked within minutes. When the 2.8.7.102 rom is officially released, I will load that in hopes of fixing this problem.
I've had this same problem for months no matter device I use. At first I thought it was because I was using non T-mobile branded phones, but since using devices like the T809 as a modem and the MDA I get the same problem, edge/gprs would connect and stop working/hang after while. Most likely its a network issue, and this didn't start happening to me until T-mobile released edge data service. I'm actually a sales rep for tmo and haven't heard anything from tech support.
I've not had it happen with 1.12.10 (I think) - NOT the 1.13 version, but the one before it. Flashed it the other day - perfect since. The stock T-Mo radio ROM did it once in a while, usually in a poor signal area.
Old Problem
This happened on my Treo 600 on T-Mobile. The problem seems to be city-specific, so it happened in Pasadena frequently but not in DC.
hi, i just got the tmobile MDA and everything works perfect, i dont seem to have the problem of the GPRS, the only problem i have is that the sound of the phone is too low. any suggestions?
P.S. whats the website to download updates and softwares for it?
thanks
PETER
Genesis3 said:
I've not had it happen with 1.12.10 (I think) - NOT the 1.13 version, but the one before it. Flashed it the other day - perfect since. The stock T-Mo radio ROM did it once in a while, usually in a poor signal area.
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Yep, that was my experience exactly, I haven't had a problem even once since flashing 1.12. Thought about trying 1.13 but didn't want to push my luck. The phone seems to be 100% now.
Hello guys,
I am very annoyed with my device the last two days. For some reason the signal goes away and I can be hours without getting any.
I have not installed or modified anything on the device the past two days, even thoughI now recall changing the name of the USB, from the tweaking tool HTweakC2.0. Neither I had any accidents like dropping the device or anything.
Any suggestions why this is happening and how I can fix it?
If you have 3g, its more likely a network problem. Try switching it down to GSM from auto and see if that works.
If so, try switching back to 3g in a few days or in a different location,
And how do I do that my friend? Because I tried the way I thought I would, from phone settings but I couldn't see where you specify not to use 3G.
Thanks
Did you do this:
Start\Settings\Phone\Band
GSM/UMTS band drop down menu
Select one of the 2 GSM options. (UMTS is the 3G setting)
evolish said:
And how do I do that my friend? Because I tried the way I thought I would, from phone settings but I couldn't see where you specify not to use 3G.
Thanks
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This sounds like an either network issue or a settings issue.
Now, I am assuming, since you did not mention that your phone did in fact work but not the data. Correct?
If that is the case, please, please follow what Ach2 recommended. If not then go back to your manual or check the wiki for instructions.
If you had no reception whatsoever. Then either the radio is off, or something that you did is turning it off. Have you checked if the phone tried to make a connection? That would be the antenna icon with either an exclamation mark or a three dots. Or do you just get an "X" with an exclamation mark along side that.
If you had no access to anything unless you rebooted it is still probably your phone, but what has your carrier said when you called them? Any problems?
Well, my phone was working just fine, but then something happened and no signal. (I didn't drop it or anything.. out of the blue that happened).
I hadn't tried that 3G thing, because I was actually looking for something named 3G, so I will try it if that problem persists (I did a hard reset and it seems that it's okay now).
And it must be the device, because I tried my Nokia 7610 and it had signal on that.
I hope I won't have to try it and the hard reset worked, but if it happens to me again, I will try it.
Thank you all!
doesnt get signal again.. searching and searching..
Edit:
Signal full: can't call or someone to call me!
The whole thing is ****ed up. Before i guess that it said that it had full signal but it didn't because it acted just like it would if it didn't. Now it's just searching and searching for network without finding any.
How could that happen, and how can i fix it. thanks.
try a hard reset to see if that solves it.. if that doesnt work try a complete provider rom.. if that doesnt work then you could try just flashing a new radio.. if none of those suggestions work then maybe take a look at this thread http://forum.xda-developers.com/showthread.php?t=286755 and do some heavy reading.. and alas, if that doesnt work then your device is probably toast...
Thank you. I have tried the hard reset but no it didn't work. As for the others, i prefer to take it back and ask for the guarantee since i have guarantee for two years. thanks anyway.
Alright. But keep in mind that you never gave us any specifics really. Made it hard to try to troubleshoot.
If you can get it replaced then go right ahead. It might be easier.
I've had my wizard (cingular 8125) for just a little but over a year, but this past month I've had some abnormal issues with it.
I've dropped this phone a few times, but randomly this past month I have noticed a severe amount of service dropping in different forms.
Sometimes I'll be on the phone and it will randomly drop and start searching for a signal, in a well serviced area. Sometimes I'll be texting, and it will have service(2-6bars, enough for texting) but it will refuse to send the message, and when I try to call, it says invalid sim, and I have to reboot.
Sometimes If I am lucky, when the service drops it will pick it up within 20 seconds, it can take up to 5min, and sometimes I have to restart it.
This phone has been stock up untill this problem started (no rom flashing/anything) I tried unlocking it and trying different roms on it recently as a last ditch effort to fix this annoying problem. If anyone knows of a solution to this problem, I'd be really appreciative of it, otherwise im getting a new phone
While my first instinct is to convince you to sell me your otherwise functioning phone on the cheap, I must resort to being the good guy (or else get spanked by the mods...)
There is a registry fix for the kind of signal dropping you're describing. I'm surprised you went for so long without experiencing the problem. I did almost right away when I got mine last year. You should try it first, if you haven't already...
I think this is the one I used:
http://www.pocketpctweaks.com/pocketpc_tweaks/fix_drop_calls
i don't think its a Rom problem,as signal reception is not depended on the Rom,its an OS,rather its more depended on the Radio Rom (GSM) of the phone.Usually,by upgrading the Radio Rom improves the signal reception quality.Instead of flashing different roms,try to flash different Radio Roms and check if it improves the signal quality.
But,here,I think,perhaps,the problem lies more on the hardware part then the Radio Rom. as you say,it has been dropped a couple of times,it may be the the External Antenna cover has lost proper connection with the Internal antenna connection.Check the fastening clips which snap in to secure the External antenna cover to the internal are properly secured in and have not come off, are not loose or broken,which might be causing it to not having proper connection.
Cheers!
Well i tweaked those settings and tore this baby apart, and honestly the service was dramatically improved for this entire week, untill thursday, when service began dropping and it began to start telling me my sim was invalid. So I'm kinda lost here, it seems no one else has had this type of issue....
And on a sidenote I am unable to connect to gprs or edge to send pictures via mms. I noticed this after I started flashing different roms, so I think its software related. I did however download that .cab package floating around that has all the cingular media net settings. But when I try to send a picture my phone just seems kinda lost lol
bump!
I reflashed the rom to the official htc cingular rom, and that fixed the edge/gprs issue, but service is still bad.... Id like to try some different radio roms before totally giving up hope on this thing, but this site has seem to take down its ftp.... anyone have any wizard radio roms uploaded? preferably ones that work well with cingular/ at&t here in the US.... thanks
bump... guess no one has any ideas=(..... but since the ftp is back up ill try some radio roms
Hey guys i have had some issues with my cell phone lately (hd2 tmous).
3-4 times a day i lose my signal completely and the only way to get it back is to restart the device. Sometimes my device even displays
I have tried using different radios as well no luck
that the simcard has been removed, i have tried everything
also it happens whether im at home, school or work, i live in an area that gets great reception so that should not be the problem.
messing with the band to keep it at gsm only
reverted back to auto
removed and replaced sim card
hard reset, new rom, stock rom, i always task29 before new rom as well
does this happen to anyone else, any ideas on what the problem may be?
A factory reset with formatting the memory is on the cards I think
johnerz said:
A factory reset with formatting the memory is on the cards I think
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i just received a new sd card and it used to happen with my old formatted one, im not sure that would work? although it wouldnt hurt to see if it happens without the sd card in it.
It happens to me. Maybe a few times a week, though it will regain signal after a minute or few minutes. Sometimes I toggle the phone option off/on. Maybe that helps or maybe not. Rarely do I have to power down the phone, though I have done it a couple of time when I'm in a hurry.
It used to happen more often with the stock ROM from April of this year. Since I've upgraded a couple of times, it's gotten better. Hopefully the latest 3.14 ROM has fixed it some more.
have you complained to tmobile??? Maybe you need a new phone.
jfmckenna said:
Hey guys i have had some issues with my cell phone lately (hd2 tmous).
3-4 times a day i lose my signal completely and the only way to get it back is to restart the device.
does this happen to anyone else, any ideas on what the problem may be?
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Browsing between topics of the H2 this one came to my attention.
I have exact the same issue! I also had it with my htc diamond. I moth ago when I received my HD2 (non branded) I thought it would be over. But no. it keeps losing signal. Freakingly annoying. I called tmobile (Netherlands sins i am from the Netherlands) and they would send me kindly enough a new sim.
But still…. The same issue.
I also did a hard reset, new ROM (cant go back to 1.33) and tried another phone. I gather it is a htc issue and some bad luck.
I didn’t had the error sim removed.
ok so i went about half a day with the sd card out and when i woke up this morning no signal again.
I gave t-mobile a call and explained to them what was going on. I was transferred to a pda/smartphone specialist, although i would say that any xda community member was more knowoledgeable than this rep. Anyway she asked me a couple of questions said there were no known issues and that i will receive a replacement phone and sim in 7 days and to return the old one phone. Hopefully with the new phone and sim i wont have this issue, im guessing they think its a hardware related problem. It bugs me that cheap crappy phones have no problem holding a signal and my top of the line hd2 does but lets hope had a faulty connection or something.
jfmckenna said:
ok so i went about half a day with the sd card out and when i woke up this morning no signal again.
.
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Your problem (most likely) lies with a bad combination of Rom and Radio.
I know you have tried several radios, but you simply missed the compatible one.
http://forum.xda-developers.com/showthread.php?t=614119
see my posts in that thread.
apart from my provider having problems every now and then, I have not lost my connection again after flashing the right Radio.
reijkelhof said:
Your problem (most likely) lies with a bad combination of Rom and Radio.
I know you have tried several radios, but you simply missed the compatible one.
http://forum.xda-developers.com/showthread.php?t=614119
see my posts in that thread.
apart from my provider having problems every now and then, I have not lost my connection again after flashing the right Radio.
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i have tried both the 2.13 stock rom radio and then the stock 3.14 combo both did not work.
resolved
received the new phone 3 days ago, so far have not lost service. It must have been a hardware issue with my phone. im using the same radio rom as the old phone except no signal loss, for anyone who is having the issue it may be worth calling tmobile to exchange your phone for a new/refurbished one.
I've been using my Vogue flashed with NFSFAN's WM6.5 ROM for a year and a half now. Everything was peachy. A few days ago I suddenly started getting no signal where before I had no problem (including but not limited to my bedroom and downtown Toronto lol).
At first there was absolutely no signal wherever I went. The phone would look and look (and drain its battery), but nothing. I tried soft resetting, and taking the battery out. It doesn't work. The phone apparently got a signal when it felt like it, and dropped it when it didn't.
Then I tried a hard reset, and even flashed my phone again, this time to Myn's Warm Donut. It started to work a bit better, but still depends on the phone's temperament it seemed.
With Android's phone status screen though, I noticed that, in my room, the dBm is around -90 to -100, regardless of whether the phone thinks it's got signal or not. However, the asu is normally around 6 but drops to 0 when the phone doesn't think it has signal.
I'm wondering what kind of problem this is...
The radio is 3.42.50 like NFSFAN had suggested, although it shows up as "unknown" in Android.
My mom has the same phone+network but doesn't have the problem. Besides, my own phone with the same radio had worked perfectly in the same areas before, so it's not the network.
The network is Bell, btw.
I'm starting to think it can only be a hardware problem, but can you guys suggest anything I might try? My warranty has been voided by flashing anyways.
Seems reasonable to me... 3.42.50 is the last radio for that phone, I think. The vogues are getting so old now, we'll probably see more and more random failures.