Hello guys,
I am very annoyed with my device the last two days. For some reason the signal goes away and I can be hours without getting any.
I have not installed or modified anything on the device the past two days, even thoughI now recall changing the name of the USB, from the tweaking tool HTweakC2.0. Neither I had any accidents like dropping the device or anything.
Any suggestions why this is happening and how I can fix it?
If you have 3g, its more likely a network problem. Try switching it down to GSM from auto and see if that works.
If so, try switching back to 3g in a few days or in a different location,
And how do I do that my friend? Because I tried the way I thought I would, from phone settings but I couldn't see where you specify not to use 3G.
Thanks
Did you do this:
Start\Settings\Phone\Band
GSM/UMTS band drop down menu
Select one of the 2 GSM options. (UMTS is the 3G setting)
evolish said:
And how do I do that my friend? Because I tried the way I thought I would, from phone settings but I couldn't see where you specify not to use 3G.
Thanks
Click to expand...
Click to collapse
This sounds like an either network issue or a settings issue.
Now, I am assuming, since you did not mention that your phone did in fact work but not the data. Correct?
If that is the case, please, please follow what Ach2 recommended. If not then go back to your manual or check the wiki for instructions.
If you had no reception whatsoever. Then either the radio is off, or something that you did is turning it off. Have you checked if the phone tried to make a connection? That would be the antenna icon with either an exclamation mark or a three dots. Or do you just get an "X" with an exclamation mark along side that.
If you had no access to anything unless you rebooted it is still probably your phone, but what has your carrier said when you called them? Any problems?
Well, my phone was working just fine, but then something happened and no signal. (I didn't drop it or anything.. out of the blue that happened).
I hadn't tried that 3G thing, because I was actually looking for something named 3G, so I will try it if that problem persists (I did a hard reset and it seems that it's okay now).
And it must be the device, because I tried my Nokia 7610 and it had signal on that.
I hope I won't have to try it and the hard reset worked, but if it happens to me again, I will try it.
Thank you all!
doesnt get signal again.. searching and searching..
Edit:
Signal full: can't call or someone to call me!
The whole thing is ****ed up. Before i guess that it said that it had full signal but it didn't because it acted just like it would if it didn't. Now it's just searching and searching for network without finding any.
How could that happen, and how can i fix it. thanks.
try a hard reset to see if that solves it.. if that doesnt work try a complete provider rom.. if that doesnt work then you could try just flashing a new radio.. if none of those suggestions work then maybe take a look at this thread http://forum.xda-developers.com/showthread.php?t=286755 and do some heavy reading.. and alas, if that doesnt work then your device is probably toast...
Thank you. I have tried the hard reset but no it didn't work. As for the others, i prefer to take it back and ask for the guarantee since i have guarantee for two years. thanks anyway.
Alright. But keep in mind that you never gave us any specifics really. Made it hard to try to troubleshoot.
If you can get it replaced then go right ahead. It might be easier.
Related
(Edited) Hi I just got a brand new Touch HD yesterday and like the title says: when I go to an area where there is no signal or a low signal, the phone shuts down and will not turn on from the power button. I'm on the Tmobile USA network. A couple of times this morning I went to look at my phone and it was completely off, and it wouldnt restart until I took my battery out and then put it back in.
The only things I have done to the phone since I got it was install: CorePlayer.v1.3.0.Build.6213, tnyynt SD TuneUP.cab, HD Tweak 0.5.4_English.cab, GoogleMaps_compressed.CAB, and KlaxonSetup.cab (an Alarm clock application).
I also noticed that since I got the phone, everytime I Power it on, I get some red numbers down at the bottom right hand corner. Is this normal??
If anyone out there has any suggestions, I would greatly appreciate it as I'm a Noobie.
I also noticed that since I got the phone, everytime I Power it on, I get some red numbers down at the bottom right hand corner. Is this normal??
Click to expand...
Click to collapse
Yes it's normal, it's the Radio/Protocole version of your Operating system...
For your problem, did you try to "hard reset" your phone ? Perhaps one of your registry modifications...
No I didn't try the hard reset yet. I thought maybe someone experienced a similar problem, but I guess I'll try the hard reset.
Ok, I did the Hard reset today. I went to a low/no signal area (my daughters school where I loose signal with every phone) and The same thing happened. The phone shut down and would not turn back on until I removed and replaced the battery.
I even found another old thread with other people having the same problem:
http://forum.xda-developers.com/showthread.php?t=468134&highlight=shuts (LOOK AT POST #3)
I called HTC USA tech support today, and they said since the phone wasnt released in the USA I would have to go through HTC Europe. So I'm hoping that someone here has heard of this issue and knows something.
Well if you have the HSDPA/UMTS disabled(prolly cause you're in the USA) then try to re-enable them and that will hopefully get rid of the restarts in the low-to-no signal areas. Hope it helps
Svegetto said:
Well if you have the HSDPA/UMTS disabled(prolly cause you're in the USA) then try to re-enable them and that will hopefully get rid of the restarts in the low-to-no signal areas. Hope it helps
Click to expand...
Click to collapse
I do have them disabled. I will re-enable them and see if it happens again.
jdlorinser said:
I do have them disabled. I will re-enable them and see if it happens again.
Click to expand...
Click to collapse
The same thing used to happen to me but once you enable the HSDPA/UMTS like Svegetto said your problem should be fixed
Ok guys I enabled HSDPA/HSUPA and went to the low signal area and it did not power down! I wasnt able to stay in that area very long, so I'm going to test this out this coming week when I go back to that area. I will make sure to post my results here, as this might help others in the future. Thanks Guys!
Svegetto said:
Well if you have the HSDPA/UMTS disabled(prolly cause you're in the USA) then try to re-enable them and that will hopefully get rid of the restarts in the low-to-no signal areas. Hope it helps
Click to expand...
Click to collapse
I had the same problem in Baltimore Md and also had HSDPA/UMTS disabled....after some frustration I re-enabled and it fixed the problem for me
Yes re-enabling HSDPA/HSUPA solves this problem! Thanks guys. I love this site!
Ok my phone just recently started having signal issues no matter what rom i flash or where i am it will have signal for a little bit then it will say no signal. I cant figure out what the problem is. I googled it but most people have this problem with their phone brand new where as mine just started and i have had the phone for 6 months
most likely its your radio, radio is what determines your signal strength and quality, try using another radio version and see if that improves it.
thats what i thought it was to but i have tried all the radios and the problem just doesnt go away. I have tried soft resets hard resets but no luck im guessing the phones just messed up now though i have never even dropped the darn thing.
ruffrider5956 said:
thats what i thought it was to but i have tried all the radios and the problem just doesnt go away. I have tried soft resets hard resets but no luck im guessing the phones just messed up now though i have never even dropped the darn thing.
Click to expand...
Click to collapse
What rom, and other information are you using?
What about other factors? Like your environment. Did you recently get a new case or change anything physically about the phone? Maybe opened it up or something. Maybe your phone has a case of iPhone disease or something...just grasping at straws here.
Does it occur in the same location or every location? Does it seem like its attempting to "hunt" for a signal or do you just have something like 1 bar then it drops out and eventually comes back. Or does it drop out never to reappear only when you do a hard reset (turn off and on)?
I had a radio issue with my older TYTN (I) and it drops in a really strong area starts hunting then finds the signal and its very strong. Eventually it stops finding the signal unless you turn it on multiple times. Even this would not work and it wouldn't get the radio version when the phone was turned on. Had to replace the motherboard and it was fine since. Also trying to reflash a rom/radio with a bad radio in the phone can be pretty difficult - like it won't flash. Remember mine would freeze at 15% and never go any further.
If its the radio you probably wouldn't see the radio ver code when the phone first turns on. This is if the radio chip is really dying. Try the legimate original stock radio (use TMOBILE's ROM if you are in the US) for a while otherwise the phone should still be under warranty.
Well im using elegencia rom the newest one and i have tried all the radios and the problem doesnt seem to go away. The problem happens no matter where i am even in the towns were i would never lose reception i get no bars there once in awhile every 5 mins i get no bars then it comes back then it goes away. The phone is still under warranty im going to keep searching for another fix for the next week if not im going to send back i wish they would just give me a different phone.
if you have not done so try another sim card. when the sim card gets corrupted, they have a tendency to act just like you are describing.
anhyeuemmaimai said:
if you have not done so try another sim card. when the sim card gets corrupted, they have a tendency to act just like you are describing.
Click to expand...
Click to collapse
thats the one thing i havent tried im going to try that i hope thats the problem.
So my girlfriend's Nexus S has been losing the entire voice and data network and going into no service mode, no biggie at first, just cycle airplane mode, then it went on to rebooting because you would select airplane mode from the power off menu but it would not check the box in the wireless settings menu.
After the reboot the box would show checked and airplane mode could be disabled and the service would resume. The the phone started getting stuck in airplane mode and not even rebooting it would bring it out the first few times, then it got to the point of resetting the phone, a wipe cache/data reset didn't fixed it. So off to T-Mobile for a new sim card. Rebooted the network immediately. And as of last night its back in full force and now not even a new sim will resurrect the network.
Have tried wiping, reflashing stock 2.3.3, new sim again, multiple resets, had to get an toggle widget to get it out of airplane mode and still a dead network, all this time the network in the *#*#4636#*#* menu showing unknown and is not able to be changed and reverts back to unknown immediately, OEM specifics settings button is greyed out and you are not able to disable the radio either.
While I'm going to call Samsung on Monday and I guess send the phone off, I worry about mine because it too does it but only once a month or so, but I do constantly have issues resurrecting the phone from airplane mode at times because the box will not be checked in the wireless settings menu but I can see the airplane instead of network bars, problem persists with reboots sometimes.
I also would like to add that even when the box is not checked in the wireless settings menu for airplane mode, if you click it it just hangs forever and will try to select but never will and stays grey like its turning everything off, but if the scren goes off its like you never tried.
Has anyone else seen this? I have seen a lot of people with data network issues or having to reboot to get voice network back but nothing as bad as I'm experiencing.
Both our phones are and have been completely stock and unmodified.
Thankfully we still have her Vibrant and in case I need to send mine in my Nexus One.
Sent from my Xoom using XDA App
Have you tried restoring from another persons' pre-made nandroid backup?
This over-writes the radio firmware, you should give it a go!
I also found that I had problems on 2.3.3, however reverting to 2.3.2 gave me no problems!
Just contact me if you need any help restoring from a nandroid backup or finding the 2.3.2 backup files
cdaly985 said:
Have you tried restoring from another persons' pre-made nandroid backup?
This over-writes the radio firmware, you should give it a go!
I also found that I had problems on 2.3.3, however reverting to 2.3.2 gave me no problems!
Just contact me if you need any help restoring from a nandroid backup or finding the 2.3.2 backup files
Click to expand...
Click to collapse
Is that true? I am just on the verge of calling samsung. My phone won't connect to or display any available networks, and is pretty much now dumbed down to a small tablet. I've tried everything except another persons nandroid backup. I've been told to stay away from flashing another persons... but I'm really desperate.
If you could provide me with a backup, that would be awesome.
I'm having identical problem.
It was working fine yesterday, look back to it and now it's got no mobile network, nothing. Just the no bars and cross symbol. I've tried wiping dalvik cache, reflashing the radio, wiping data/factory reset, reflashing the rom, restoring with a backup (Backup of when I first rooted the phone) and still no signal. Nothing has worked..
Anyone got ideas on how to fix this issue?
Gawthorne said:
I'm having identical problem.
It was working fine yesterday, look back to it and now it's got no mobile network, nothing. Just the no bars and cross symbol. I've tried wiping dalvik cache, reflashing the radio, wiping data/factory reset, reflashing the rom, restoring with a backup (Backup of when I first rooted the phone) and still no signal. Nothing has worked..
Anyone got ideas on how to fix this issue?
Click to expand...
Click to collapse
Can you search for and view available networks?
This sounds like the CM7 powerwidget problem (3g/2g) I used it and I loss all network, phone process will crash every second, however if your phones are stock I can't think in anything causing it.
For CM7 you'll have to reflash and delete userdata or edit the sql database for the providers and change a value to 0, but you need root.
When I went to *#*4636.... my preferred service was "unknown" too, but now it is OK.
Try to dail:
*#*#4636#*#*
and find your network information.
ketchup539 said:
Can you search for and view available networks?
Click to expand...
Click to collapse
Nope. Sits their 'searching' but nothing shows up.
In, *#*#4636#*#*, it gives little to no information. Just says nothing for current network and for GSM disconnects it has,
Sate: DvInactiveState
disconnected with last try
at 9:59AM
fail because No Error
And that time never changes, stays at 9:59AM.
As my above post suggested, I've tried doing a factory reset and reflashing. I don't think I use CM.. I flashed with Oxygen 2.1.6 (using it's kernel) but I restored to Oxygen rom and trinity kernel after it didn't work.
Gawthorne said:
Nope. Sits their 'searching' but nothing shows up.
In, *#*#4636#*#*, it gives little to no information. Just says nothing for current network and for GSM disconnects it has,
Sate: DvInactiveState
disconnected with last try
at 9:59AM
fail because No Error
And that time never changes, stays at 9:59AM.
As my above post suggested, I've tried doing a factory reset and reflashing. I don't think I use CM.. I flashed with Oxygen 2.1.6 (using it's kernel) but I restored to Oxygen rom and trinity kernel after it didn't work.
Click to expand...
Click to collapse
That is the EXACT same problem I have. I too was using Oxygen 2.1.6 and lost all connectivity. I've just locked my bootloader and flashed back to stock ready to send for repairs. That rom must be doing something >.>
Oh no
I didn't want to send it back D:
Anyone got some suggestions that I haven't tried?
Gawthorne said:
Oh no
I didn't want to send it back D:
Anyone got some suggestions that I haven't tried?
Click to expand...
Click to collapse
I've been trying *everything* for last past few days. Nothing is working. That shouldn't stop you from trying though. Just stay well away from ODIN and those i9023 files, I've seen bad things.
ketchup539 said:
I've been trying *everything* for last past few days. Nothing is working. That shouldn't stop you from trying though. Just stay well away from ODIN and those i9023 files, I've seen bad things.
Click to expand...
Click to collapse
Cheers, going to a mates place soon to see if he has anything up his sleeves to try and fix this annoying issue..
If we somehow fix it, I'll be sure to post how we did here.
Gawthorne said:
Cheers, going to a mates place soon to see if he has anything up his sleeves to try and fix this annoying issue..
If we somehow fix it, I'll be sure to post how we did here.
Click to expand...
Click to collapse
Ok, it'd be great if you worked something out. I'm so glad i'm not the only person with this issue!
Anyone had any breakthroughs? *hopeful*
I wouldn't call it a breakthrough but I got somewhere!
Ended up putting a extremely thin piece of wire into the external antenna port at the back of the phone. Wasn't too keen on doing this, but my phone now has reception isn't stuck at the dreaded -113dbm.
The reception isn't good, but it's enough to send texts and have calls.
Although the area needs quite good reception for me to receive anything, and it's extremely sensitive. To get 3 bars in a place where I usually get full bars, I have to be outside. While inside it's reduced to none or 1 bar, which is enough to send/receive texts and a sort of lagging phone call (did a few tests). As mentioned before extremely sensitive. The phone seems to like it better when it's up-right. In the middle of the CBD at Brisbane I get full reception and 3G, which is fine but in the places where you usually get 2 bars, you get no signal at all, unless you're outside.
So this is hardly a fix. I will most likely be sending it to Samsung to get it actually fixed. Either that or get it fixed the same day and pay probably close to $100 so I don't have to wait 2 months waiting for Samsung to twiddle their thumbs.
Thats awesome! But I'm going to post mine off to Samsung USA tomorrow, which will take forever considering international shipping. Where could you get it fixed same-day? I'm going to try this wire thing
So it can't be a software issue, but maybe the rom overloaded the antenna and fried it or something? I'm glad we've got that far.
I've seen that nexus s has a problem like the iphone, the antenna gate. Try take the phone with the left hand looking to no touch the rear of the softkeys
Inviato dal mio Nexus S usando Tapatalk
RcrdBrt said:
I've seen that nexus s has a problem like the iphone, the antenna gate. Try take the phone with the left hand looking to no touch the rear of the softkeys
Inviato dal mio Nexus S usando Tapatalk
Click to expand...
Click to collapse
Its more serious than that my friend! Thanks anyway
I got a quote from a place in Brissy called "FixMyMobile" and they said if they can fix it, it will cost $99. Although I'll get quotes from different places (if I find them) and see what they charge however I don't think I will be able to get cheaper, most likely around the same price..
So I may do that to not wait the ridiculous time it will take to get it back from Samsung.. Not sure on places in NZ though.
Yeah it seems like a hardware issue definitely. I eventually reverted the phone back to stock everything and it still happened, so that there shouts hardware issue.
Hi, im having some issues with my signal on my N4...it randomly started a few days ago. This is what it happens:
While my N4 shows to be conected to my 2G / 3G network, sometimes (very frequent now) it totally drops the conection, the signal triangle seems empty, and going into airplane mode and coming back wont fix it, and when i log into the *#*#4636#*#* menu, it shows "Unknow" on a few options even on the preferred conection type, and i cannot choose any option there because it will go back into Unknow. The only solution is rebooting my N4, but this is just a temp solution because the problem shows up again not too long after its ON.
I have seen that if im constantly sending and recieving data, it keeps it conected longer, like when streaming a video. This problem started to occur while i was in baseband .48 with stock 4.2.2 rooted/unlocked. I did a complete wipe, and reinstalled 4.2.2 stock, but this time with .54 baseband, and the problem persist.
its been hard for me to find old posts about this problem in particular, seen other people posting about alike problems, even losing the imei number, but that doesnt happens to me, i still can see my imei number on *#*#4636#*#* even when everything else there shows unknow. I will attach an screenshot, its not in english, but i think you guys can get the idea.
details: My N4 didnt drop or anything, i already tried removing the simcard to check it, so i have no idea what to do now. I appreciate any help
Maybe your SIM card is bad or not seated properly.
stevemw said:
Maybe your SIM card is bad or not seated properly.
Click to expand...
Click to collapse
Its well seated, and yes, a bad simcard is another option, but i wont be able to check that till tomorrow i guess, but just wanted to make sure this doesnt seems hardware/software side
Hello everyone. Firstly i'm sorry for my english.
I have last Energy ROM from this thread on CLK. Earlier sometimes i could not start mobile internet. (Letters E or H not show in statusbar), but i fix this restart HD2. Now it's not help. Airplane not help too. Something blocks this. In fact, now i can't use mobile internet in any way. I'm not changing operator and SIM-card. And i don't want change this ROM. Can anyone help me?
Is it just data or Wifi doesn't work too?
Marvlesz said:
Is it just data or Wifi doesn't work too?
Click to expand...
Click to collapse
Only mobile internet (I do not see the icon Edge or Hspda or 3G in statusbar)
Wi-fi, bluetooth, phone calls work fine.
alexfmos said:
Only mobile internet (I do not see the icon Edge or Hspda or 3G in statusbar)
Wi-fi, bluetooth, phone calls work fine.
Click to expand...
Click to collapse
Go and check the APN, make sure it is set up AND selected. If all is fine, turn on airplane mode, reboot device, turn off airplane mode then try connecting. Tell me what happens.
Marvlesz said:
Go and check the APN, make sure it is set up AND selected. If all is fine, turn on airplane mode, reboot device, turn off airplane mode then try connecting. Tell me what happens.
Click to expand...
Click to collapse
APN is fine and selected.
I do this before, but i do it right now again. Nothing has changed. Data not connected. One strange thing. After reboot airplane mode turns off automatically, i tried this twice. I do not know, may be is important.
alexfmos said:
APN is fine and selected.
I do this before, but i do it right now again. Nothing has changed. Data not connected. One strange thing. After reboot airplane mode turns off automatically, i tried this twice. I do not know, may be is important.
Click to expand...
Click to collapse
This might sound silly, but are you sure your data-package hasn't expired? I mean, try the sim card in another device, or call customer service. (If you're not sure).
Marvlesz said:
This might sound silly, but are you sure your data-package hasn't expired? I mean, try the sim card in another device, or call customer service. (If you're not sure).
Click to expand...
Click to collapse
I was absolutely sure of that, until you said it So i picked up my wife's phone (HTC Legeng) and switch our SIM. My SIM in Legend work fine. SIM wife in HTC HD2 also does not work (i mean data)
alexfmos said:
I was absolutely sure of that, until you said it So i picked up my wife's phone (HTC Legeng) and switch our SIM. My SIM in Legend work fine. SIM wife in HTC HD2 also does not work (i mean data)
Click to expand...
Click to collapse
That is weird.. Try reflashing your current Kernel, and make sure you select "PPP" connection if possible.
Marvlesz said:
That is weird.. Try reflashing your current Kernel, and make sure you select "PPP" connection if possible.
Click to expand...
Click to collapse
If I understand you correctly, I have to install ZIP v. 0.2.3 from this thread in CWM. I did it. Nothing has changed. I'm not understand about PPP. Wath exactly i need to do?
I suppose my options are ended :crying:
alexfmos said:
If I understand you correctly, I have to install ZIP v. 0.2.3 from this thread in CWM. I did it. Nothing has changed. I'm not understand about PPP. Wath exactly i need to do?
I suppose my options are ended :crying:
Click to expand...
Click to collapse
Yes, you understood correctly. But with that, I don't know what else might be the cause.
Let's go from the beginning: You said your data used to work fine, but one day it stopped. What happened in that day? Did you change something? Did you remove/change the sim? Did you install a certain app? Did you mess with a setting?
I wouldn't say your options have finished just yet.
Marvlesz said:
Yes, you understood correctly. But with that, I don't know what else might be the cause.
Let's go from the beginning: You said your data used to work fine, but one day it stopped. What happened in that day? Did you change something? Did you remove/change the sim? Did you install a certain app? Did you mess with a setting?
I wouldn't say your options have finished just yet.
Click to expand...
Click to collapse
Firstly i use mobile data very rarely (May be one times in a week) because most of the time i'm on work or home with Wi-Fi. But sometimes i really need it.
Data works fine, but not always. Sometimes this thing happened before, i mean data not started, and i fix this restart HD2 (it's sucks, but i could live with that). Then of course some apps was updated. I'm install few games (I tried uninstall them). And one day data not started again. I restarted HD2, but it's not help. Well, after many tries, i came here.
I'm not changing operator and SIM-card (and i'm not touch sim may be half year).
I suppose, i must install my ROM clean. Configure all settings & programms. It takes a lot of time, so I'll do it on the weekend. (I have a small five-month child , so it's a little difficult). May be it's help.
I hope there is a way to do without this, may be look some things in special programs, or adb shell or something like that, and find out what happens, what is stopping him.
That's it.
alexfmos said:
Firstly i use mobile data very rarely (May be one times in a week) because most of the time i'm on work or home with Wi-Fi. But sometimes i really need it.
Data works fine, but not always. Sometimes this thing happened before, i mean data not started, and i fix this restart HD2 (it's sucks, but i could live with that). Then of course some apps was updated. I'm install few games (I tried uninstall them). And one day data not started again. I restarted HD2, but it's not help. Well, after many tries, i came here.
I'm not changing operator and SIM-card (and i'm not touch sim may be half year).
I suppose, i must install my ROM clean. Configure all settings & programms. It takes a lot of time, so I'll do it on the weekend. (I have a small five-month child , so it's a little difficult). May be it's help.
I hope there is a way to do without this, may be look some things in special programs, or adb shell or something like that, and find out what happens, what is stopping him.
That's it.
Click to expand...
Click to collapse
Okay, I am sorry but I really don't know what the problem here is. Everything seems to me just fine. All I can recommend is going to MAGLDR because its data connections are stable (That is if cLK is actually the problem).
Other than that, I have nothing. Sorry.
I hope you get it fixed.
Well, If anyone is interested... I think i found "sticking point".
I backup my rom in cwm, and then started to experiment. (omg, i go to work sleepy). After uninstall all updates of "SuperSU" (and reset its settings) mobile data finally launched!!!
WTF was that? Don't know.