Rectangular smudge near the back button - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi
I have an sm-n900...
I can see a rectangular smudge near the back button. It is almost the same dimensions as the back button but not completely coinciding with it. Its top edge is a little below the back button top edge.
If I clean with a cloth, it is not visible anymore. But once I start touching the back button, it becomes visible again.
Someone else seing this ? Is it some kinda sensor ? Seing it irritates me !!! Maybe coz I spend a lot of money on the phone.
Sent from my SM-N900 using xda app-developers app

capacitive sensor, it's on the menu button as well! can only be seen under special circumstances, but everyone has it! on my note2 it was a little more visible, till now I had 5 note3's and all of them looked equal to me in this regard (although other big differences, especially in screen quality)!
Sent from my SM-N9005 using XDA Premium 4 mobile app

Hi
Well it cannot be seen for the menu button. But it is very much visible for the back button. And it becomes visible as soon as I touch it. Why should it be visible only for the back button...
Are you saying that it is visible on all the units ? Well let me see if I can get hold of another piece and see.
Sent from my SM-N900 using xda app-developers app

Huh? Hang on. *nicks magnifier* Yep, it's there.

Hi
What exactly are you talkin bout ?
Why is it that the same thing is not visible over the "menu" button ?
Sent from my SM-N900 using xda app-developers app

Related

Screen is loosebgalaxy tab10.1v

On the bottom left of the screen i can press the screen back? Is this normal?
Sent from my GT-P7100 using XDA Premium App
Nope I don't think that is normal.
Is it like this? http://www.androidpolice.com/2011/0...-edition-tablets-experiencing-screen-defects/
No its a little bit a milimeter orso but i can feel it
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nielsvg said:
On the bottom left of the screen i can press the screen back? Is this normal?
Sent from my GT-P7100 using XDA Premium App
Click to expand...
Click to collapse
I have the same exact "issue". At first I was worried, but when I realized that it does not affect functionality in any way I stopped worrying.
It's in the lower left part on the bezel below the screen and it manifests as a bit of a flex when I press that part a bit harder. The screen is not loose, it just flexes a bit under the finger.
i am starting to worry about general build quality...
and still no response from samsung.
that is a manufacturers defect. you should be able to return and exchange it.

[Q] Power Button click-feel

Hey guys, I just got my Galaxy S4 today. It's an amazing phone but I'm concerned about something.
The first thing I noticed is that the Power Button seems like it's flushed inside de phone and it doesn't provide a good click-feel like the Volume buttons. It's kind of mushy.
Sometimes I don't know if I pressed the button or not. It doesn't feel like clicking, it looks like it got stuck a little inside the phone.
I would like to know if anyone feels the same. If not I'll go as soon as possible to the store and exchange for a new phone.
This is a fault. Take it back ASAP Mine feels perfect, Its slightly elevated from the phone and has a nice click feel when pressing
You do not look for a nice click, just for the responsivnes. Note it works best when pressed in the middle, also give it some time to bake in.
Sent from my GT-I9505 using xda app-developers app
marcindpol said:
You do not look for a nice click, just for the responsivnes. Note it works best when pressed in the middle, also give it some time to bake in.
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
So you are feeling the same thing?
Sent from my GT-I9505 using xda premium
Yes and I don't bother.
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marcindpol said:
Yes and I don't bother.
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Alright, I'll give it some time and see if it goes back to "normal" (or at least close to it).
If it doesn't I'll exchange it for a new one.
There was a small piece of black rubber inside the button.
Pressing it multiple times was making it come out. The button now feels right again.
It's pretty wierd though. I'm just glad it wasn't anything permanent.

Can you guys test your volume button for me?

Hello everyone,
Today I notice something very strange about the volume button. When I press on it, it just seem to be not fixed on its slot. It is not very tight, it is like the metalic button will fall out because I and move it from left to right horizontaly.
Can you test yours so that I can confirm that everyone phone has the same or it is a build quality of the mine.
Thank you for your help.
I'm not having that issue. My volume button seems just in place and tight enough
Sent from my GT-I9500 using xda app-developers app
nah ! mine is working ! and it fits well the GS4 !
Mine is working perfectly!
Sent from my GT-I9500 using xda app-developers app
No problem here, we have two S4's one White and one Black. Both have nice sturdy volume buttons. Only the White one has a slight loose power button. But all is working without a problem.

Dead pixels already ?!?!

I have my note 3 for a week now and I already see dead pixels in the middle of the screen Is that normal?Its like 2 black dots in the middle of the screen... so annoying...Is there any possibility that those are not dead pixels and that those dots are something else?Also is there a way to fix dead pixels? So annoyed
Sent from my SM-N9005 using xda app-developers app
Take it back to where you got it from.....
It's the only thing you can do.
I contacted samsung and they told me that they won't replace it cause they don't see it as a problem?! I spent 1000euros on note 3 and galaxy gear ... so dissapointed... Also just noticed that my home button is moving a bit when pressing and makes loud sound... Will contact samsung again tomorrow...They built note 3 badly (home button isnt good,dust gets between bezel and sreen...) Any suggestions on what should I do?
Sent from my SM-N9005 using xda app-developers app
Con you have a double check using the diagnostics of the phone. .
Press *#0*# in the phone dialer pad . And check the screen in all colors..
I hope it is a software issue .. just a hope. .
I feel for you.. We spent so much money on these devices and all we get from Samsung is a cold answer ..
Sent from my SM-N9005 using Tapatalk 2
I did what you said and I can see the "dot" on every color... Can't see it only on black screen Ty for suggestion
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Nikolatravic said:
I did what you said and I can see the "dot" on every color... Can't see it only on black screen Ty for suggestion
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Don't call Samsung, visit a Samsung Service Centre yourself, show them that screen test with the dead pixels, and you'll get a replacement.
If they try to persuade you state your rights, you have the complete right to get a replacement, you have a (very) faulty unit, if it has all these problems together (home button issue, dust issue and dead pixels).
Don't hesitate to be stubborn and very defensive.
If it goes down to this, if your country has a customer protection hotline, call them there and they'll help.
Thanks will try Hope that I get a replacment
Sent from my SM-N9005 using xda app-developers app

[Q] something weird with the stylus

hi guys
i just bought samsung gakaxy note 3 N9000 (exynos version) 2 days ago and i noticed something weird with the stylus
there is a certain area of the screen (to the right exactly) that the stylus doesn't write properly i need to press hard on this area when i try to write or scroll and sometimes it doesn't write even if i pressed hard
any ideas what could be the problem??!!!
the finger touches work normally only the stylus
i tried to record it but all screen recorders require rooting and i don't want to root this phone now
i took a screen capture by "Screen Write " feature with the air command .... you can see clearly the area that has no Red lines in the right of the screen
thnx all
Looks like a defect
Sent from my SM-N900P using xda app-developers app
phyba said:
Looks like a defect
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
so should i replace it???
i just bought it
phyba said:
Looks like a defect
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I would if u are still within your return window. It shouldn't be doing that
Sent from my SM-N900P using xda app-developers app
phyba said:
I would if u are still within your return window. It shouldn't be doing that
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
thank you for your answer :good:
the problem solved by removing the case
i read on another forum that some types of cases interfere with the magnetic field of the stylus
weird :silly::silly:
i removed the case and the stylus is working fine now all over the screen
mktns said:
hi guys
i just bought samsung gakaxy note 3 N9000 (exynos version) 2 days ago and i noticed something weird with the stylus
there is a certain area of the screen (to the right exactly) that the stylus doesn't write properly i need to press hard on this area when i try to write or scroll and sometimes it doesn't write even if i pressed hard
any ideas what could be the problem??!!!
the finger touches work normally only the stylus
i tried to record it but all screen recorders require rooting and i don't want to root this phone now
i took a screen capture by "Screen Write " feature with the air command .... you can see clearly the area that has no Red lines in the right of the screen
thnx all
Click to expand...
Click to collapse
Do you have a case with a magnet?
Regards,
Dave
EDIT: Didn't see last part in thread! Doh!
Sent from my SM-N9005 using Tapatalk
ya the Problem was With the magnet in The Case
Sadly I had to cut throw the leather of The Case To remove the magnet
from inside
Better Than discarding the whole case
Thank you all for your answers :thumbup::thumbup::thumbup:
Sent from my SM-N900 using xda app-developers app
Just to contribute.
I tested mine out. Smooth all the way left to right top to bottom. Effortlessly registered.
Sent from my SM-N900W8 using XDA Premium HD app
Any case with a magnetic latch causes this problem, happened to me in note 2 .that area of the screen is exactly where the flip cover magnet button is when the the case gets turned on itself
Sent from my SM-N900 using Tapatalk

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