[Q] Contact Help - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey,
I synced my facebook friends contact info to my phone, worked well and fast.
However i know many of them use whatsapp yet none of the imported contacts are showing as whatsapp/chat on etc users they are just showing number/email address.
I have tried whatsapp refresh without any luck
What can i do to get my contact list upto date with their contact options?
thanks

Related

Google Mail Contact Sync Issues

Hey all,
Just need some clarification over the whole google contacts syncing, I am currently using Google contacts exclusively rather than SIM/Phone contacts but I've found that sometimes the phone doesn't always reflect what's on Google and vice versa.
For example I created a new group on my phone of 22 contacts then when it synced with google the group appeared but only 8 contacts in it, then when I went back to my phone the group on my phone had been reduced to 8 too!
Now while typing this I seem to have just lost all contacts on my phone, they are all still on google and I have tried syncing a few times and rebooting but it's just not working.
Any ideas? It's a little worrying and at the moment downright annoying.
Thanks
Russ
Do they all have a phone number in them? I only ask as I noticed that contacts with no phone number showed in a different area
Yeah they all had numbers. I have sorted it out now by doing a factory reset...not an ideal solution though, lets hope its a bug thats sorted out in the next firmware release

HD2 Not Showing Link All Facebook Contacts Option

Title says it all...in the All Contacts Updates tabs it's not showing the option to link all contacts with my Facebook.
It works when I do it manually, but I obviously don't want to go through 250+ contacts and link them one by one.
Anyone had this problem or know how to fix it?
I dont think it's a problem as such, rather just the way it is!
I agree though it's a mission to link them all, and TBH it's not worth it..... I've linked mine and none of the automatic updating of profile photo's, status', or events works unless i press update on each contact manually!!
Others are having the same problem and so far no solution
Karlos G said:
...TBH it's not worth it...
Click to expand...
Click to collapse
Works fine for me and I have never updated a contact manually since creating the link.
emigrating said:
Works fine for me and I have never updated a contact manually since creating the link.
Click to expand...
Click to collapse
Same here, and only 2 of mine wouldn't link automatically. 1 of them uses a different name on facebook than in real life and there's no email address for her, and the other one has a double-barreled surname and he only uses the 2nd part of it on facebook.
I've found the facebook integration pretty much perfect and have none of the issues that others have reported. It updates for me on a very regular basis, both status updates and contact photos.
To make sure it works fully, just make sure that your contacts have email addresses that match their facebook account emails. That way, it can match the majority of them with no problem.
Yeah it would be really nice if it could link contacts to facebook itself but that would require that all your facebook contacts have chosen to show their phone number in their facebook profile and allow everyone to see it. That is highly unlikely that all your contacts would do that.
Another possibilty is maybe to enter peoples facebook mail in your Contacts. However, I dont store email adresses in my Contacts.
Therefore you need to link manually. However, I miss a feature to backup the link when you install a new ROM.
DonDolowy said:
Yeah it would be really nice if it could link contacts to facebook itself but that would require that all your facebook contacts have chosen to show their phone number in their facebook profile and allow everyone to see it. That is highly unlikely that all your contacts would do that.
Therefore you need to link manually. However, I miss a feature to backup the link when you install a new ROM.
Click to expand...
Click to collapse
That's not true.
Mine have been linked by email address.
emigrating said:
Works fine for me and I have never updated a contact manually since creating the link.
Click to expand...
Click to collapse
Hmmm that is strange why mine does not
johncmolyneux said:
I've found the facebook integration pretty much perfect and have none of the issues that others have reported. It updates for me on a very regular basis, both status updates and contact photos.
To make sure it works fully, just make sure that your contacts have email addresses that match their facebook account emails. That way, it can match the majority of them with no problem.
Click to expand...
Click to collapse
I had no problem linking them and 90% of them were found automatically by name ( i do not have email address stored with contact details), it's just the auto update feature that does not work at all
johncmolyneux said:
That's not true.
Mine have been linked by email address.
Click to expand...
Click to collapse
Yeah, but not all people save email adress in their Contacts.
Yeah I just went through and manually linked like 100+ of my contacts.
When I go into each contact's Facebook link page it automatically suggests the correct person to link to. The issue is not that it can't match up the contacts with my Facebook friends, it just doesn't show the option to do it all at once.
DonDolowy said:
Yeah, but not all people save email adress in their Contacts.
Click to expand...
Click to collapse
Then how do you expect to make the link, based solely on name?
pedmond said:
Then how do you expect to make the link, based solely on name?
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Click to collapse
Read my first post - thats why I write it would be impossible to make a link unless the facebook contact has entered his/her phone number and made it avaiable.
back to the OP, was this resolved because I have the same problem, it doesnt show the link all facebook option in the updates and events part, just my facebook profile pic and when i press it it goes to my updates? How do i get this option to link all because i cba linking 200+ contacts?
Mine linked 39 contacts to Facebook automatically and seems to do it by name (since I don't have emails stored for them).
Shame it doesn't fetch any telephone numbers listed on their Facebook profile though.
Mine only did 2 or 3 automatically. What annoys me the most is that the Facebook link only updates HTC Contacts automatically, to save the information to Outlook Contacts you have to go in manually - and this means that when syncing via MyPhone or ActiveSync the pictures and birthdays etc aren't always synced.
And not adding birthdays to the calendar automatically bothers me too.
DonDolowy said:
Yeah, but not all people save email adress in their Contacts.
Click to expand...
Click to collapse
Maybe not before it became normal to send and receive emails on phones, but it's very common now, so I'd imagine more and more contacts are getting email addresses added to them.
It's the most obvious way to link a contact to a facebook account, after all, it is what you sign into facebook with! And as you yourself pointed out, not many people have their phone number publicly available on facebook, and quite right too!
If they're your friend on facebook then you've got their email address. Just add it to the contact details and it works.
Anyone experience this problem where after u link a particular contact to his/her facebook, the whole phone becomes very laggy when u try to edit the contact info again? Any solution to this?
Hi, I have another problem with FB on HD2. I added some new friends and I try to link them manually but they are not shown in my list for choosing FB link(when I try to edit contact options and link it with FB account). If I start FB client however the new friends are there. Another problem is that I have deleted some friends and they are still listed as friends on my FB client.
Anyone can help?
Cheers
I found a solution in my case.
I had the exact same problem, and then I found that in "All Contacts" if I go to the "Updates and Events" scroll-tab in the bottom I can select to link multiple accounts, and voila - all is well. It even auto-detected all of them:
I cant find that " .. to link multiple accounts"
Nope nor me!

Updates and Events problem

I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse
I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!
I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.
I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?
Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?
I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.

Facebook contact with blank number / restricted numbers

Hey everyone,
I've searched and haven't found anyone else complaining about this issue, wanted to see if anyone else had it:
Running DamageControl 2.08.1
I have 1 facebook friend/acquaintance that apparently has a single space entered for his mobile number. He's not listed in my google contacts at all, only a facebook friend.
Since the hero syncs contacts with facebook friends it looks like it thinks anyone with a blank number is this facebook friend. The result: Any phone calls from people with blocked caller id shows as this guys name. Also text messages from the USGS earthquake list come in as if they're from him as well.
The only solution I can think of is asking him to change his number on facebook or unfriend him. Has anyone found a way to sync facebook profiles with people in the google phone book only and not every facebook friend one has? Or a way to remove a single entry from the facebook syncd people?
Thanks for any ideas
Hey everyone,
I've searched and haven't found anyone else complaining about this issue, wanted to see if anyone else had it:
Running DamageControl 2.08.1
I have 1 facebook friend/acquaintance that apparently has a single space entered for his mobile number. He's not listed in my google contacts at all, only a facebook friend.
Since the hero syncs contacts with facebook friends it looks like it thinks anyone with a blank number is this facebook friend. The result: Any phone calls from people with blocked caller id shows as this guys name. Also text messages from the USGS earthquake list come in as if they're from him as well.
The only solution I can think of is asking him to change his number on facebook or unfriend him. Has anyone found a way to sync facebook profiles with people in the google phone book only and not every facebook friend one has? Or a way to remove a single entry from the facebook syncd people?
Thanks for any ideas
Click to expand...
Click to collapse
I had this randomly happen. Not sure why or how and it only happened once. I can back you up and say it happened, I don't know any more :/

FaceBook Contacts Sync

My FaceBook contacts keep giving me an error when trying to sync them? Everything else Twitter Myspace Google Gmail etc etc sync just fine. is anyone else having this issue? Can someone please force a sync and see for me its driving me insane I rely on that for my contacts
rjmjr69 said:
My FaceBook contacts keep giving me an error when trying to sync them? Everything else Twitter Myspace Google Gmail etc etc sync just fine. is anyone else having this issue? Can someone please force a sync and see for me its driving me insane I rely on that for my contacts
Click to expand...
Click to collapse
I have found that you must sync through contacts instead of settings for it to actually connect and sync/link them. Go to contacts ->Menu ->Accounts ->Add Account. Then add an "Integrated Contact Account" at the top. Once it's added, click on Menu-> Get Friends.
VassagoX said:
I have found that you must sync through contacts instead of settings for it to actually connect and sync/link them. Go to contacts ->Menu ->Accounts ->Add Account. Then add an "Integrated Contact Account" at the top. Once it's added, click on Menu-> Get Friends.
Click to expand...
Click to collapse
This technique does not work. I have tried every possible way multiple times. Ticking facebook to "get friends" does not even do anything. Doing research about this problem with other phones seems to point toward FB servers as the problem. Pretty much FB = epic fail. I have only gotten my FB contacts to sync twice but it never updated - one was right when I got the phone but did not like the epic syncing 390430.39 contacts to my gmail (since there is no option to choose what to sync or even what groups to export!!! annoying i decided to do a hard reset). I had my fb contacts sync one more on my 3rd hard reset but i had to do yet another HR to clear a notification error due to conflicting apps. Now I am about to do my 5th. FML!
I wish FB would actually announce their issues
my voice search has stopped working other than opening browser to google. no calls, no music search, no nothing. apparently you have to sync ur contacts with google for the voice search to analyze your contacts to find the one to call. You can not have them stored to your phone group. switched all my contacts over to my google group and nothing happened. I was hoping maybe it would and that would also be why fb would not sync. guess not.
Mine synced today after turning on 4g for awhile.
richabi said:
This technique does not work. I have tried every possible way multiple times. Ticking facebook to "get friends" does not even do anything. Doing research about this problem with other phones seems to point toward FB servers as the problem. Pretty much FB = epic fail. I have only gotten my FB contacts to sync twice but it never updated - one was right when I got the phone but did not like the epic syncing 390430.39 contacts to my gmail (since there is no option to choose what to sync or even what groups to export!!! annoying i decided to do a hard reset). I had my fb contacts sync one more on my 3rd hard reset but i had to do yet another HR to clear a notification error due to conflicting apps. Now I am about to do my 5th. FML!
I wish FB would actually announce their issues
my voice search has stopped working other than opening browser to google. no calls, no music search, no nothing. apparently you have to sync ur contacts with google for the voice search to analyze your contacts to find the one to call. You can not have them stored to your phone group. switched all my contacts over to my google group and nothing happened. I was hoping maybe it would and that would also be why fb would not sync. guess not.
Click to expand...
Click to collapse
It doesn't sound like a FB issue as mine synced immediately after doing what I outlined and has stayed since.
think it was coincidence
I think you trying that technique and getting it to work was just timing. I just checked to see if I can add contacts from my FB and it is the first it let me in a week trying every day. Has to be server side. People from other carriers and phones were reporting the same issue...
richabi said:
I think you trying that technique and getting it to work was just timing. I just checked to see if I can add contacts from my FB and it is the first it let me in a week trying every day. Has to be server side. People from other carriers and phones were reporting the same issue...
Click to expand...
Click to collapse
People reported success with this technique on other forums too, where going through the actual settings didn't work for them. IDK, it's whatever...
I'm sort of having a similar problem, except with MySpace, I haven't been able to log in since I got the phone. Any suggestions? I've tried it on both wifi & 3g (no 4g where I live) have flashed different roms and gotten the same result. Any ideas?

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