Database Users

com.htc.bg and com.htc.bgp errors.

Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?

The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.

spigen said:
Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?
Click to expand...
Click to collapse
i get the exact same errors and this is the only thing that's haunting me about 2.1 so far with these ROMs. I'm gonna try the guy above me method. hopefully this works!

centran said:
The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.
Click to expand...
Click to collapse
can you clarify in more detail on these steps? i went to facebook on the web and couldn't find those settings. i wish to complete this with successful results! mind being a bit more detailed? thx in advance

On the right hand side on facebook you will see ACCOUNT
Click on Account and select APPLICATION SETTINGS
Then on the application settings page there will be a drop down box with the title Show: select AUTHORIZED
Then you will have a page with your authorized applications. They are organized by category so you might have to click on the category to expand that section.
In the APPLICATIONS ON FACEBOOK category there will be FACEBOOK FOR ANDROID.
You might have several listings for Facebook for Android. On the far right of the row it is on there is an X.
Click on the x and click REMOVE on the popup.
Do this for every listing of Facebook For Android
Next go to the category DESKTOP APPLICATION.
You will see an entry or entries for HTC SENSE
On the far right of the row HTC Sense is on will be an X
Click on the X and select REMOVE on the popup.
Do this for every listing of HTC Sense
Then go into your phone and re-setup the accounts.

I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000

Also, if you have trouble with anything listed so far try this.
Run Logcat and sync manually in Accounts and Sync.
Watch logcat for com.htc.bg died.
If you are using a rom with the internal task killing mod (autokiller and dconfig also) set the task killer back to stock and then sync.
I've noticed this in the past that the taskkiller when set above normal will kill com.htc.bg while you're syncing. AFAIK, there is no way to change the process' "importance" or make the taskkiller ignore this prosses, but this is a verified work-around.

MrDanger said:
I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000
Click to expand...
Click to collapse
i think this was my problem as well. on other forums others were saying they had 300 friends only and their contacts synced up nicely. me on the other hand have 2000+ friends and about five min in that's when that damn com.htc.bg comes up and i have to force close it.

well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?

spigen said:
well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?
Click to expand...
Click to collapse
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??

Damagecontrol v1, damagecontrol sprintupdate2, fresh rom 2.0d, fresh rom's newest one....it all continues to do the same.

thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl

Avalaunchmods said:
thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl
Click to expand...
Click to collapse
I don't use peep. com.htc.bg and bgp failures happen whenever I try and sync. Doesn't work either if I kill them before I try and sync.

I've come to the conclusion it has to be something to deal with my facebook account. The only thing "facebook sync sense" syncs with is my (name, birthday and profile pic) nothing else. But if remove my account and replace it with my friends it sync perfectly fine. Any ideas?
oh yeah it synced perfectly fine with my account back when I had the phone stock with android 1.5

found the problem. If your facebook account has a symbol in it, like mine is Irish and has a " ' " take it out save facebook. Then uninstall from phone, re sync to phone. Works. how stupid.

VERY ANNOYING
I Have to FORCE close on on those 2 constantly. there has to be a reason for it
SOMEONE SOLVE THIS...
my fb has no symbols, i can open then close fb without them starting. its totally random when they come on

It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...

spigen said:
It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...
Click to expand...
Click to collapse
we were having the same problems to the T!! now your facebook works simply because you deleted a ' from your account name?!?!
i don't have no symbols and i followed all the other steps as well about removing the facebook htc sense from facebook and all the above. haven't tried the peep since i do use it but how do you kill the btp and bg???

bankaisnake said:
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??
Click to expand...
Click to collapse
any fix to this?

The problem I'm having is the com.htc.bg process stays open when sycning calendar. This causes obex service to constantly run and keeps the phone from sleeping. I have yet to find a fix for this besides killing the obex process manually.

Facebook wont sync

Any thoughts? First time using the device, facebook synced just fine. Since then Ive done a software wipe and now I cant get FB to sync my contacts anymore. It just keeps saying "Sync isnt available at this time"

The_Chrome_Coyote said:
Any thoughts? First time using the device, facebook synced just fine. Since then Ive done a software wipe and now I cant get FB to sync my contacts anymore. It just keeps saying "Sync isnt available at this time"
Click to expand...
Click to collapse
I am having the same issue. It syncs the calendar fine, but not the contacts. I would like to have the Facebook profile pics sync to my contacts just like on my HD2. I had the issue before and after root so I know it isn't that.

just something simple to throw out there did yall enable it to show fb contacts? go to contacts menu then display options and see if fb contacts is checked off

skater4690 said:
just something simple to throw out there did yall enable it to show fb contacts? go to contacts menu then display options and see if fb contacts is checked off
Click to expand...
Click to collapse
Yes I did enable it to show Facebook contacts. Thanks.
Sent from my SGH-T959 using XDA App

miclflores said:
Yes I did enable it to show Facebook contacts. Thanks.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
still doesnt work?

Day two, still wont sync. I have facebook enabled in contacts, it just shows a group with 0 people in it. It syncs my calendar just fine, but wont sync contacts for some reason.
The strangest part is that it used to, but after I reformatted it wouldnt.
Ive tried; Deleting and re-adding FB account at least a dozen times, and Menu -> sync/cancel/sync/cancel brute force approach that worked with other phones.

my facebook widget stopped auto updating even though its set for like every 2 hours the last posts i see are from this morning.
in fact if i click the manual green sync arrows it attempts to sync but nothing happens.
i already have done a battery pull today.

My facebook and twitter contacts both won't sync. And I have two sets of twitter contacts, one from the widget and one from the twitter app.

gootman said:
My facebook and twitter contacts both won't sync. And I have two sets of twitter contacts, one from the widget and one from the twitter app.
Click to expand...
Click to collapse
Got that too, but mine sync at least... sort of. I had to manually link contacts that were first linked automatically when I first set up my phone.

Same problem wont sync. Checked of and everything

I'm having the same issue, i'm curious all of you who are having problems did you experience them after the root?

My contacts synced fine when I first got the phone but have since stopped syncing (if I check under accounts and sync in setting I see an error) This issue existed for me both before and after root.

Synced fine before I rooted but tbh the phone was unrooted for about 10 minutes after initial setup. The second I got home I rooted and wiped.
sent from my Samsung Vibrant

guys. read the message on your phone. it says "sync is down right now temporarily" when you try to sync and look at specific status. I'm guessing this is more a samsung or android thing than "your specific phone".
Right beneath manage accounts it says "sync is currently experiencing problems. It will be back shortly". Notice the sync icon with the red exclamation mark next to it

I have not rooted yet, and I'm still having sync issues.
I really think they rushed getting the phone out to compete with the droid x, moving the release date up a week. Hopefully this issue, the gps/compass, and 3g get addressed in a OTA update soon. I saw the droid x was already scheduled to have one.
Sent from my SGH-T959 using XDA App

I had the same problem. It just starting working now. I did not do anything. they must have fixxed something.

Having this issue as well. The weird thing is that when i add Facebook to the accounts list in settings, it updates the feeds widget with facebook statuses, and they are also listed in the contacts app, that last menu that gives you the various social feeds. However it cannot sync the actual contacts, must have tried 15 times today.
I was reading on another forum that someone found a solution that seemed to be working for people, but only if you were able to get it synced before and in some way either removed the account or the contacts and cannot resync. This didn't work for me as I didn't fall under that category, but I hope this can help someone.
1. Turn on background sync in settings.
2. Go into the main contacts window, and instead of hitting accounts to check the sync or whatever, hit menu at the main screen and choose "Find Friends"
3. Tap on Facebook. If you were able to sync before, it should work. If you are like me and was never able to sync, the box will be greyed out.

MMcCraryNJ said:
1. Turn on background sync in settings.
2. Go into the main contacts window, and instead of hitting accounts to check the sync or whatever, hit menu at the main screen and choose "Find Friends"
3. Tap on Facebook. If you were able to sync before, it should work. If you are like me and was never able to sync, the box will be greyed out.
Click to expand...
Click to collapse
This worked wonders...Thanks!

I'm having a similar issue with my twitter contacts. I can manually add a few via the method offered above, but the account doesn't seem to find some of them (including my girlfriend's, which is particularly frustrating).
Sent from my SGH-T959 using XDA App

I had same issue with contacts sync with facebook images. But i found a work around. When you add facebook accounts and sync. Enable fackbook contacts and facebook contact images. Now it will dump all your facebook contacts to your phone, but it will categorize it. once you do that, it will link your say "gmail contact" and "facebook" contacts together, On the contacts that you have different nicknames, you can click on the contact and select linked contact, select facebook and choose your friends contact info and now my images matches. Looks better now. Hope i only have to do this once.
Good Luck and this is my first post.
Cell Phone (2 years) to Blackberry (9 years) to iPhone (2 Years) to G1 Android (2 months) to iPhone (1 year) to SAMSUNG VIBRANT (love this phone)

How to sync back Facebook info to Google Contacts?

Did anyone find a way to sync back facebook information to google contacts? If you get birthdays, email and phone numbers from facebook in your phone, it would be great to have that back in google contacts when using the desktop.
Even when properly linked, this kind of information is only in the phone and gets lost, when you loose a contact as facebook friend.
Did anyone find a way to sync it back and preserve this information?
I looked already from Pontius to Pilatus on the web and can't find anything. ;(

Looks like nobody found any way yet...hmmmmm. :-/

Hm i think that you shoud sync phone contact with facebook, using Facebook aplication from market, and then try synching phone contact with google, I think this will work. Cause it works both ways, Google -> phone an Phone->google. Then if your contact list in the phne doest include contact photos from facebook, you should google for aplication Facebook Sync, or try to find it on market, this aplication will sync contacts photos, based on name comparisn. I hope this will help you.

Unfortunately that's what doesn't work at all. It should in theory.
But Facebook information is not synced back to Google Contacts this way. It's only in your phone. If you loose the facebook friend or they just deactivate their profile, you will loose the facebook link and the bits of info (email, phone numbers, birthdays) that may come with it.
It looks like the facebook info is not stored in the phone contact application (htc's 'people' app), but in a separate data base. It's really just a 'link' and nothing else. To be fair, it doesn't look like a pure htc sense problem, as stock android also doesn't do it.

the cool thing to do is to have an app that will copy the facebook info permanently to the contacts
check this tool out, maybe it helps AddressBookSync
or for windows try Fonebook
you could try also: memotoo which is webbased like soocial
or this greasemonkey script: facebook_phonebook_export.user.js

Hey I've managed to sync facebook birthday data about my friends into google account with app called EboBirthday Sync, it is free on market, and download a plugin EboBirthday Contact Sync too.

Thanks for the tips! Now we just need something to sync back emails and phone numbers from facebook back to google contacts.

There is today an article in golem.de, a german online magazine, that google would love to connect a new service called Google Me with facebook contacts and data. They are asking for facebook to open up for that.
Lol, what a joke! We have that data already in our google phones. Just add the option to sync it back to Google Contacts for gosh's sake!
No need for another 'buzz' or 'wave'.
Edit: and here is the WSJ article, golem was referring to.

I synced my contacts yesterday but now I have duplicates of every contact. Plus it's a shame that pictures don't sync.

nomad4ever said:
There is today an article in golem.de, a german online magazine, that google would love to connect a new service called Google Me with facebook contacts and data. They are asking for facebook to open up for that.
Lol, what a joke! We have that data already in our google phones. Just add the option to sync it back to Google Contacts for gosh's sake!
No need for another 'buzz' or 'wave'.
Edit: and here is the WSJ article, golem was referring to.
Click to expand...
Click to collapse
Facebooks TOS does not allow for that, that's what they want Facebook to open up.

Any source for that info? I mean, the facebook info is in our phones already.
Is that not a violation of the TOS then also? I just want to have a backup of that data.
And if google can't do it, some modder should be able to, no?
Ah, that's frustrating! ;(

grandioso said:
I synced my contacts yesterday but now I have duplicates of every contact. Plus it's a shame that pictures don't sync.
Click to expand...
Click to collapse
I'm using SyncMyPix to sync facebook photos with my contacts, seems to work okay, found on Market.

3 years gown the road - has anything changed? No!!
It's end of 2013 now, more than 3 years and the problem still persists.
Whenever I set up my phone or flash a new ROM, Facebook will mess up my phonebook with duplicate entries for the same person.
Did anyone find a way meanwhile, to extra emails and phone numbers from the Facebook contacts and sync them back into Google Contacts?
I can't believe this annoying problem hasn't bothered any capable programmers until now?

[Q] Facebook contacts not Sync'ing - SNS Service to blame?

Alright so I had to remove my facebook account from my phone and put it back in - like countless other people the contacts aren't sync'ing. Here's what I've tried:
Removed facebook account from Accounts. Uninstalled Facebook app updates. Turned off phone. Logged into facebook on my PC and went into application settings and removed facebook mobile and samsung mobile access. Booted phone. Checked logs and saw "facebook_1.2.apk has changed ... unpacking" Rebooted phone. I went back into accounts and added Facebook account - still not syncing with the contacts. I opened the Facebook app and logged in. The facebook app gave itself an account in my Accounts & Sync (So now two facebook entries there) but the app will only pull contacts not the calendar. But it did put pics and link my contacts successfully.
So now you're probably thinking - problem solved albeit through 2 facebook accounts on the phone right? That's what I thought - one can do my calendar and one can do my contacts. However, I then discovered that for some reason the contact pictures aren't showing up in the messaging app - or anywhere else in the phone where they should (Except the Contacts app itself). So I started the whole process over again keeping a close eye on the logs to check for errors. Apparently for the contact pictures to populate to other parts of the phone, it needs to be done through SNS service. While trying to update the facebook account with the SNS setting (Not the one created by the FB App) and pouring over the logs I came across:
W/System.err(2437): at com.sec.android.app.sns.xml.parser.SnsXmlParser.parse(SnsXmlParser.java:73)
E/SNS_PARSER(2437): SnsXmlParser : xmlReader.parse() : SAXException occur
Parse method return false
So it would appear that the SNS service is to blame. The question then is... why is it broken? I'm wondering if this is something that happened through an MR. I've had the phone since launch and contact sync was never failure free (Unlike my HTC phones) but if you let it sit a few days it would magically work one day - well I've been sitting for a few days and it hasn't fixed itself yet so that's what started me on proactive approach.
Thoughts?

I called sprint about this problem yesterday and was pretty much told its probally something with facebook and not much they can do since its 3rd party...
Sent from my SPH-D700 using XDA App

Well the problem I have with that response is that the Facebook app itself will pull the contacts just fine. So the issue I believe is with the sns service - whether it's going to the wrong site on facebook to pull the contacts or whatever. Which would explain why it's not able parse anything, it's not getting anything to parse. But they won't touch it. I'm willing to bet it's Samsung related. This problem happens to other Galaxy S models also. Guess we're just s.o.l.
Sent from my SPH-D700 using XDA App

Has there been a fix for this yet, can I drop in the sns file from lets say evo ?

No issues here..if you use the facebook account sync option at the top and turn off the one that facebook installs then everything will work fine.

My issue is tha I can not join contacts with facebook ones, it does not sns account, only the one that comes default but even then I can not join contacts, even if I match them up

Jhiciano said:
My issue is tha I can not join contacts with facebook ones, it does not sns account, only the one that comes default but even then I can not join contacts, even if I match them up
Click to expand...
Click to collapse
I'd say start over with a fresh factory default or wipe with clockwork mod. I've never had a facebook sync issue since the phone was released. Not an issue on the DK28 ones either.

facebook contact photos after 2.21 froyo update....

not sure if anyone else is having this issue..but after i updated to the ota 2.2 froyo, i noticed all my contacts used their old photos instead of the ones synced with facebook.... so does that mean i have to automatically go through each contact and click default picture to facebook???
i already deleted my fb accounts and redid it many times..restarted phone..same issue...fb wont auto sync the new photos as default, so i have to go through my contacts manually to use the updated fb pics...

That's odd. I'm not sure but I think the Facebook app's syncing is goofy.
For instance here's the hoops I had to jump through.
With original 2.1, I had used the integrated Facebook contact syncing to get pics synced to my contacts. And that worked no problem.
When DK28 came out, I took the opportunity to reset my phone and redo my contacts. This time I figured "hey, the actual Facebook app contact syncing should work good so I'll use that instead". And on the surface it did. In my contacts list the proper Facebook pic was on each contact. The problem was that any txts or phone calls I either sent or received, the photos were absent...just the generic blank silhouette. So I removed the Facebook contact sync from my accounts and went back to using the the Facebook syncing from the "Integrated contact accounts" once more and now photos are displaying in txt/phone properly.
Odd that the Facebook client syncing appeared on the surface to be fine but maybe this will help you or others trying to get this to work. In your case maybe the old pics still there show up with the Facebook client sync. Hopefully the integrated Facebook sync will clear it up for you.

Search the forums for this problem. It has been answered. I just am too lazy to find the post for ya.
Sent from my SPH-D700 using XDA App

I have a different problem with the FB app since upgrading to DK28, but I wasn't sure if it deserved its own thread.
I can no longer stay logged in to my account. It works the first time and then every subsequent time I open the app I have to re-enter my password.
Anyone else?

alfiej said:
Search the forums for this problem. It has been answered. I just am too lazy to find the post for ya.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
i tried..it didnt solve the problem..... like i mentioned i redid the facebook accounts and restarted phone etc...didnt work....
i think its from the exporting my contacts to sd card.... it saves the current picture before exporting..so perhaps i exported my contacts several times and it saved the same default picture under the phone settings... so when i integrated my facebook in 2.2, the old photos were showing..so i had to manually erase all of the old saved photos.... i couldnt find a way to automatically do it... if you still can find the posts/threads, please post it here

Is it me or are the contact photos synced from facebook (integrated Facebook sync or through Facebook app) are low resolution? Anyway we can fix this or is this just another issue with Google?