Google play books info cards no longer working. - Nexus 7 Q&A, Help & Troubleshooting

Hi all
I'm running the latest version of jellybean and play books on my nexus 7 (2012) and the info cards no longer seem to be working.
Previously if you highlighted text by long pressing on an info card would pop up with a definition or a map location for places.
I have tried with both uploaded books and purchased ones.
I have tried clearing the cache and also uninstalling updates to the app.
I have read else where that 'free flowing text' needs to be enabled in the settings however I can't even find this option.
I am in Australia, perhaps Google have disabled it here?
Can anyone confirm it works in Australia on a nexus 7?
Thanks.

I'm running into the same issue - any luck figuring this out? I've tried all the same steps.

Nope, I'm guessing they've blocked it in Aus, no idea why.
Sent from my Nexus 7 using xda app-developers app

This appears to be working again. Not sure if it was an update.
Sent from my Nexus 7 using xda app-developers app

Related

Apps not updating, downloading or installing from Google Play

Anyone else having this problem? I'm guessing it's something wrong on Google's side, as I could install apps before. Now nothing will install or download. I cleared data and cache for the Google Play app and even factory reset my phone.
Any help would be appreciated. Thanks.
I was having the same issue before. I fixed it by visiting Google play on my computer and when you install an app there it let's you send it to your device so I did that once and ever since I have been able to download and update from my actual phone just fine.
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cole631 said:
I was having the same issue before. I fixed it by visiting Google play on my computer and when you install an app there it let's you send it to your device so I did that once and ever since I have been able to download and update from my actual phone just fine.
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
Thanks I tried that, but it's still not working. A notification sound keeps beeping every 2 minutes or so but I get no notification.
I can install paid apps, but no free ones.
All fixed now, must be a wifi issue, as I can install any apps over 3G internet.

Does your Nexus 4 show up as a device in the play store?

My Nexus 4 is not showing up as an owned device under My Orders and Settings -> Settings in the Google Play store. Has anyone else experienced this? I was trying to push an app to my phone remotely and noticed my Nexus 4 wasn't listed.
I noticed that too earlier
Yes, it is showing up in my devices list.
Same here. No problems with all three of my android devices. They're all listed and remote install works fine.
Sent from my Nexus 4 using xda app-developers app
It took mine about 24 hours to sow up as a recognized device after first turning it on.
Mine shows up too on the Devices list.
Anyways, thanks for reminding me about this. Just set the Device name as "OG Limbo Level 3 Nexus 4".
Mine was showing up, but now it's disappeared and I can't use the web interface to send apps to it.
I can use the Store on the device just fine.
It's rooted, but I don't have a custom ROM or anything.
Any ideas, before I do a hard reset?
If you tried the 'Google Framework Services' trick to force the 4.2.2 update it can cause your device to no longer appear in devices on the Play store. I had the same issue with my N7 & all I did to resolve it was download an app (any app) by using the Play store app on my N7, a few hours later it reappeared.
Hope this helps.
Manc.
MancUK said:
If you tried the 'Google Framework Services' trick to force the 4.2.2 update it can cause your device to no longer appear in devices on the Play store. I had the same issue with my N7 & all I did to resolve it was download an app (any app) by using the Play store app on my N7, a few hours later it reappeared.
Hope this helps.
Manc.
Click to expand...
Click to collapse
Hah! It's been missing for days, and I have downloaded apps to try and get it back, to no avail.
I did the Framework Services trick again and actually got the update. Then installed an app from the device and lo and behold... it's re-appeared.
Cheers!
I tried the Framework Services trick and now my Nexus 4 isn't showing up when trying to install an app from the Play Store. Anyone have a quick fix? thanks!
zohan99 said:
I tried the Framework Services trick and now my Nexus 4 isn't showing up when trying to install an app from the Play Store. Anyone have a quick fix? thanks!
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Click to collapse
Really? Read 2 Post above yours...
Can't Find it?
MancUK said:
..to resolve it was download an app (any app) by using the Play store app on my N7, a few hours later it reappeared.
Hope this helps.
Manc.
Click to expand...
Click to collapse
I've downloaded many apps from the device itself during the past 24 hours with no problem.
Yet it's still not showing up as one of my devices on the website...
It should only show up on that list if you have actually set-up the 'wallet' app on the device.
zohan99 said:
I tried the Framework Services trick and now my Nexus 4 isn't showing up when trying to install an app from the Play Store. Anyone have a quick fix? thanks!
Click to expand...
Click to collapse
Updated my Nexus 4 from 4.2.2. to 4.3 earlier today (OTA, nothing special)
Now it's no longer in my devices list on the Play Store website...
I was having the same issue yesterday. Couldn't download anything online, but had no issues downloading anything from my device. It seems to have been fixed now though. I thought it might have been the fact that I only had the phone for 3 days now and it just took a day or 2 to register with Google once it was activated.
MitchRapp said:
Updated my Nexus 4 from 4.2.2. to 4.3 earlier today (OTA, nothing special)
Now it's no longer in my devices list on the Play Store website...
Click to expand...
Click to collapse
Mine is doing this now (as I mentioned in another thread)
Completely stock, no issues accessing the play store on the device. No issues before the 4.3 OTA upgrade.
Have done factory reset but still no change.
Yep, shows up fine for me
12 hours after a factory reset, still no device listed.
Being able to search for things to install at work and have them installed at home was the best benefit of Android over iOS (for me)
After trying so many things, "removing and re adding google account", "clearing google services framework", etc...
IT FINALLY WORKED!!!
Here's what I did
1) Uninstalled updates to Play store and Play services
2) Opened the "Google Settings" app in the app drawer and clicked on Android Device Manager. Unchecked and rechecked "remotely locate this device" and checked "allow remote factory reset"
3) Refreshed the play store site on chrome on PC and voila!

Google Maps update w/ Explore missing

I have the newest Google Maps update with the added Explore feature when you click on the Search box.. but weirdly Explore is missing? Is it because of my area?
Anyone else expierence this?
try to restore the app,and try recnnect your wifi .
I believe it has to do with the area. I don't have the explore feature either.
Hope that helps
Same here. I tried reinstalling the update still no luck. Instead of an explore banner i get a simple banner with the places icons.
I'm at the beach right now and could really benefit from the explore function.
Can anyone confirm the possibility that it's a location issue?
Never mind I figured it out
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
good deal.
How
The new Google maps which I found was the worst mistake they made froze up on me and kept losing my target location when mapped. I just uninstalled the update back to factory and its been way better.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

[Solution found] New nexus 7 error 497

My nexus 7 just came in the mail and I'm running into error 497 on the play store while trying to update chrome, Google keyboard, and talk back. A few seconds after choosing update it'll give me this error but I've been able to download everything else with no trouble. I already tried a factory reset with no luck.. So I'm hoping someone can help me find a solution.
Is it possible that this could have anything to do with my Google account or maybe WiFi?
Edit: From searching around on the web I have found a solution that works for me. Download tunnelbear vpn from the market, make a free account, and then turn it on and connect to the US. You should now be able to download any of the apps that were giving this error. Alternatively, you can tether your phones mobile connection if data limits aren't a concern. Every other solution I have found has not worked for me including factory reset, clearing Play store data, etc, etc, but these two have. Hopefully this helps anyone else running into these issues out.
Edit : oh you did a factory reset...
Hmm dunno
Sent from my Nexus 7 using xda premium
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
I just now experienced this same issue, and I also have Comcast. My Galaxy Nexus was able to update some apps without issue on 4G, and when I went to update my apps on the Nexus 7 it updated all but Facebook Messenger and Google Japanese keyboard support. Got error 497, cleared my cache/data/force stopped Google Play, tried again, same thing. Cleared out some other things that may have made it even worse (Google Play Services, which appears to have completely messed up my list of Installed/All apps in the Play store, oops) but still no go. Tethered the Nexus 7 to my Galaxy Nexus via Mobile hotspot, and it was able to update, but on wifi it fails. This just started happening today, and I've had my Nexus 7 for about two weeks. Not sure what's going on, and your post was one of the first things that came up when I googled it. I see a factory reset didn't help you. I really don't want to have to resort to that, but it appears it wouldn't have helped me anyway. I'm stumped.
jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Hi:
I have Comcast and am not having this issue. Keep us posted on your progress.
Best,
Tom
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried pushing the update to the device using the online Google Play Store.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
My Facebook messenger fails to update, says package file is invalid, not sure if that's my end or theirs, I'd just wait and see if the update eventually pushes through. Maybe just let it be And see if Google knows of the issue and eventually it'll update...
Sent from my Nexus 7 using Tapatalk 4
Try and reset your routers and reboot your nexus 7.
huskers15 said:
Try and reset your routers and reboot your nexus 7.
Click to expand...
Click to collapse
Thanks??
sublimeike said:
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
Click to expand...
Click to collapse
None of this things worked for me either except for tethering with my phone. So this leads me to believe it's a problem on Google's end and not the tablet. I would wait a little while for a fix before returning it..
Sent from my Nexus 7 using xda app-developers app
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
adamhlj said:
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
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Click to collapse
I'm not entirely sure but I think both are fairly new so I don't think that should be the issue. It just seems weird to me that some apps will download while others won't.
Sent from my Nexus 7 using xda app-developers app
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Sent from my Nexus 7 using xda app-developers app
jguns112 said:
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Click to expand...
Click to collapse
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
sublimeike said:
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
Click to expand...
Click to collapse
Hmm well that is no good then. Are you still getting error 497 or is it something else?
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jguns112 said:
Hmm well that is no good then. Are you still getting error 497 or is it something else?p
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Click to collapse
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
sublimeike said:
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
Click to expand...
Click to collapse
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
I was having this issue on My Nexus 4 and Nexus 7 last night on Comcast. This morning the apps updated without issue.
jguns112 said:
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Error 492; 497; and "bad package" are all errors that I had been getting with my first device and then with my replacement.
Finally did enough searching to learn it was likely a Comcast DNS issue.
I tried everything from my office internet and it worked fine. I suspect it's why my earlier device started to go wonky because updates didn't update properly or something got corrupted.
Had this issue updating I forget what at work, it would stop at 1.38MB. Which is weird cause didn't have issues with other apps that same moment. Did a google search and tried a different wireless connection... Was able to update.
Two days after, updates apps at work, no problem. Maybe just a hiccup.
Sent from my Nexus 7 using xda app-developers app

Nexus 7 (2013) No Google Now after forcing Kitkat Update

Hello guys, I wanted help with this...the thing is that I forced the update on my Nexus 7 (2013 model) by clearing the data on the Google Services Framework, It worked on the second try and I was happy because the roll out of the update was taking so long....when I finally installed the update everything was normal, except that Google Now was nowhere to be found , and just a few minutes earlier (of course on Jelly Bean) it was working wonderfully, the toggle switch is nowhere to be found, no option gives me the ability to recover it and I wanted to know if anyone can help me with this issue.
Thanks for your help guys!
alexmedrano said:
Hello guys, I wanted help with this...the thing is that I forced the update on my Nexus 7 (2013 model) by clearing the data on the Google Services Framework, It worked on the second try and I was happy because the roll out of the update was taking so long....when I finally installed the update everything was normal, except that Google Now was nowhere to be found , and just a few minutes earlier (of course on Jelly Bean) it was working wonderfully, the toggle switch is nowhere to be found, no option gives me the ability to recover it and I wanted to know if anyone can help me with this issue.
Thanks for your help guys!
Click to expand...
Click to collapse
I had the same thing happen to me once. I just installed "Google Search" from the play store and all was good again.
Sent from my Nexus 7 using Tapatalk 4
buckeye_jeff said:
I had the same thing happen to me once. I just installed "Google Search" from the play store and all was good again.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Thanks for the tip, but I've done that countless times....what else could be wrong with my Nexus?
alexmedrano said:
Thanks for the tip, but I've done that countless times....what else could be wrong with my Nexus?
Click to expand...
Click to collapse
Try clearing dalvik cache & cache in recovery before installing Google search. Sometimes that helps.
Sent from my Nexus 7 using Tapatalk 4
Clearing data for Google Search should do the trick for you. Did you reboot after clearing data for Google Search?
Google Now is integrated into Search, so there is no reason why it should be missing from your device
SwiftKey'ed from my '13 Nexus 7 FHD using XDA Premium HD
I added the Google now widget to the desktop then clicked on it and it prompted me to install it from the play store. Now it's working. I am using the GEL launcher and when I swipe all the way to the left most desktop the Google Now page comes up.

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