Stock Email Client - Galaxy Note 3 Q&A, Help & Troubleshooting

Anyone else having force closes when accessing the email client app from the notification bar? Ie. When you have received an email and drag down the bar to press the notification.. The email client is setup with 2 activesync accounts.
I have root, running on MJ1 and have of course disabled quite a bit of bloat. But have tried to enable some apps that could cause this behavior, but I can figure it out. I actually think it's like this from fresh install.
Thanks for the help.
Sent from my SM-N9005 using Tapatalk now Free

Had this issue also when removing bloat. Solved it by putting all things back. I fave it again with Omega while removing things with aroma. I don't know which one is guilty
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Related

Gmail and LauncherPro

Ive used the Gmail application since Ive had my phone and Ive been using LauncherPro for about 2 months now as my default launcher. LP has always showed the email count in the launcher until this recent Gmail update. Now it doesnt even with the option checked too.
Anyone have any idea? Ive tried reinstalling LP with no luck.
It may have something to do with the Gmail update, since it adds Priority Inbox support, and the notifications are set up different. Try going to the Gmail settings - your email account - Labels to notify - make sure your Inbox and Priority Inbox are set to notify. If they are, maybe the LP developer needs to update to accommodate the new Gmail changes?
The newest gmail update has blocked access for all third party apps to access it. Multiple apps like launcher pro and missed it do not work now.
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phoenixs4r said:
The newest gmail update has blocked access for all third party apps to access it. Multiple apps like launcher pro and missed it do not work now.
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I assume the devs know about it then. I guess revert to the old one until an update comes around.
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whitedragon551 said:
I assume the devs know about it then. I guess revert to the old one until an update comes around.
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To add onto what everyone previous has said, the dev. of launcher pro made a blog post on his site (launcherpro.com) about this latest gmail update.
I didn't know that. Does the developer have plans to update?
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Dev was supposed to rewrite the entire program. That was awhile ago and no dice. Not sure if there is a work around the gmail issue anyways.
Sent from my ADR6300 using Tapatalk
it's not just lp,it's any home launcher that uses the notification
http://www.launcherpro.com/2011/07/09/upcoming-changes-to-gmail-app/
You can try rolling back to a previous version, but unfortunately we're at the mercy of Google right now.
it works fine for me, and i've been using launcher pro for a while now. no i don't have the e-mail count but the notifacation pull down is just good looking in gingersense.
Kiboe said:
it works fine for me, and i've been using launcher pro for a while now. no i don't have the e-mail count but the notifacation pull down is just good looking in gingersense.
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I'm fairly certain almost everything else in launcher pro is running like normal for everyone with the exception of the gmail integration due to gmail's recent update.

Trying to add email widget - "App Isn't Installed"

Running latest ICS build from Asus on my TF101, I have email set up correctly, and I can see my IMAP inbox just fine in the app itself, but when I try and add a desktop widget, I just get a notification saying "app isn't installed".
Is there a fix for this?
Thank.
Sent from my Transformer TF101 using Tapatalk
CrazyPeter said:
Running latest ICS build from Asus on my TF101, I have email set up correctly, and I can see my IMAP inbox just fine in the app itself, but when I try and add a desktop widget, I just get a notification saying "app isn't installed".
Is there a fix for this?
Thank.
Sent from my Transformer TF101 using Tapatalk
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Which ROM do you have installed?
Sent from my Legend using XDA
I had the same problem after upgrading to ICS. The only fix I found was to do a Titanium backup of all my apps and do a factory data reset.
JAFO
I've seen this on numerous roms when I've tried adding the widget before I have configured an email account.
With an email account configured I was able to add the widget without any problems.
Andy
Agreed - I found the same thing. Actually, I think you need to wait until the first sync is complete before you can add the widget.
Sent from my Transformer TF101 using Tapatalk
yeah sync all your emails first then add the widget

Notification Facebook

Hello guys,
I noticed my Facebook messenger not show me the messages when I receive, not on status bar and chat heads.
For I see the messages I need to open the Facebook
It's happened after I restore backup of titanium after install a new rom
I did this twice and the problem is relacioned to backup
I've made a uninstall and install and not worked
Someone can help, pls
Sent from my GT-I9500 using xda app-developers app
GO to setings, accounts, then look if have another app using your facebook account. If yes remove
Enviado de meu GT-I9500 usando Tapatalk 4
lecomiquelin said:
GO to setings, accounts, then look if have another app using your facebook account. If yes remove
Click to expand...
Click to collapse
I checked and have none device
the messenger's settins are config for notification, vibrate ON LIGHT ON sound ON but no show
When i install a new rom and try messenger get okay, but when I make restore backup from titatium the messenger not show me the notifications

Samsung - please fix the Email app

I am using the native email app for my exchange account. It is useless..
1. Keeps force closing
2. Whenever I try to move a message to a folder it keeps loading then closes
I was hoping it would fix with the new OTA update but not luck.
I am using N900 model.
I actually have the same problem but on a S800 version of the phone.
I've tried clearing the cache, removing my account and a lot of different things.
I am rooted, use a different dpi than stock but via xposed it is stock dpi. It never worked w/o fcing the first time I open it, even before I was rooted even.
If I want to read an email I open the app, it fc's, then I open it again and all is fine...
Would be nice of anyone had an answer or fix for this.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Which means it's there on n9005 also!
Have you tried flashing one of the ROMs? Maybe it works fine in those?
Something causes the crashes and I suspect it's folder naming related and is depended on the local language. I thing even if I don't have the problem we must somehow contact sammy for this.
You have the problem in normal pop3 accounts or exchange accounts only?
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BlueChris said:
Something causes the crashes and I suspect it's folder naming related and is depended on the local language. I thing even if I don't have the problem we must somehow contact sammy for this.
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Interestingly it wasn't there in GS4 or note 2
Sent from my HTC Butterfly s using xda app-developers app
Aha so it's a bug in Android 4.3 or something then.
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BlueChris said:
Aha so it's a bug in Android 4.3 or something then.
Sent from my SM-N9005 using Tapatalk 4
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Not too sure... Works fine on my HTC which is running Android 4.3
I have zero problem with the email app. 2 exchange accounts on it. So maybe it is indeed something about your particulars accounts.
remiotte said:
I have zero problem with the email app. 2 exchange accounts on it. So maybe it is indeed something about your particulars accounts.
Click to expand...
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i have this problem on my exchange account... not quite the same, but every time i get an email or notification to do with that account, i can't access it from the notification bar or the app will force close. even if i try to clear all notifications or clear just that one, it freezes up the phone for about 5 seconds then force closes the email app
any ideas? this sucks... i need that account for work...
I think we need to narrow down the problem, what I can do is to make for you a test email in my company just for you to test, I'm with exchange 2007. What you think,? I'm really thinking that is regional problem or something that has to do with character encoding in the phone or in the exchange server or even with the certificate.
You both have knox enabled?
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Well I have frozen the knox crop via titanium backup.
I've only setup a Hotmail account. Never had any problems on my old note 2 or s4. Not even on 4.3 Google edition roms or aosp. Anyway, the problem was there even before I rooted strangely. Even when I swipe away email notifications the app fc's.
Could it be an email.apk problem in the /system/app folder?
Could someone with root please upload it so I can test?
Another edit.
I've noticed it only happens when I get an email, which means I get an notification. If I open the app when I get an notification as well it fc's. When I just open is at random it doesn't fc. Very very weird
Sent from my SM-N9005 using XDA Premium 4 mobile app
Working fine here. I have the exynos SM-N900 version with 1 exchange account. I use it for work so emails all day and no fc so far. I have wanam xposed with the exchange pin bypassed.
BlueChris said:
I think we need to narrow down the problem, what I can do is to make for you a test email in my company just for you to test, I'm with exchange 2007. What you think,? I'm really thinking that is regional problem or something that has to do with character encoding in the phone or in the exchange server or even with the certificate.
You both have knox enabled?
Sent from my SM-N9005 using Tapatalk 4
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How do I disable knox?
Sent from my HTC Butterfly s using xda app-developers app
I have tried it with Knox frozen and not frozen....I'm on a n900w8 rooted with twrp installed. If I do anything to interact with an email notification from my exchange account it freezes the phone for a few seconds then force closes email. If I turn notifications off, and nothing gets displayed in the notification bar then I can use it all normally. And even with stuff being displayed, if I go into the actual program and check the email, it works, even with the notification there, but it doesn't go away and when I go to get rid of it then same thing force close.....what a load of Crap that Samsung puts out something with an issue like this on a phone that is supposed to be "business friendly" ****ing bull****
My problem with email app:
It sends emails just fine it does not receive any email unless i remove the account and add again. there is nothing wrong with my server (using IMAP push from hostgator) and in the K9 client its working flawlessly however i would really like to use the stock app. It wont receive email even if i do a manual refresh i have to remove the whole account and add it again
can anyone help me please??
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
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BlueChris said:
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
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I am also using 1.2.2.2 however the email app is still not allowing me to receive emails only to send im sure its a failure in the push service did anyone report this to samsung?
apascual89 said:
Working fine here. I have the exynos SM-N900 version with 1 exchange account. I use it for work so emails all day and no fc so far. I have wanam xposed with the exchange pin bypassed.
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Apascual...
Are you able to move mails to folders in the mail app? Do you have many folders on your exchange server?
anshkhanna said:
Apascual...
Are you able to move mails to folders in the mail app? Do you have many folders on your exchange server?
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I'll try, I normally don't do that on the phone. I'll try it out.
BlueChris said:
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
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Two things....first, would this cause the notification related issues I have?
Second, I just found that, if I set sync to manual, send myself an email from a Gmail account on my computer, then go into the email app and click refresh to sync, then I get the same problem....email freezes things up fit a few seconds then force closes. I can still Re open email and after I do that then it works fine and I can interact with my nail, it's just those two situations that causes the force close.....don't get it

Double Gmail notifications

Cracks the lcd screen on my S4 so was forced to replace it with a new S5
First couple days were spent getting it set up the way I wanted. Seems that while tweaking setting I changed something that has caused me to start getting two sets of notifications for gmail. Strange thing is, they never quite track. One shows 4 new emails and the other 3. If I go into Gmail and turn off notifications both go away.
Anybody have any idea why this would occur or how to fix it.
is there any chance you set up your email using 2 different mail client app?
babygau said:
is there any chance you set up your email using 2 different mail client app?
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Not consciously. I only have the gmail app and aquamail set up on my phone. And aquamail only has my home email. Both of the notifications are showing gmail. If I tap the notifications they both take me to gmail.
go to application manager and clear data of gmail, then run it again to see if it fix your problem
Sent from my SM-G900I using Tapatalk
babygau said:
go to application manager and clear data of gmail, then run it again to see if it fix your problem
Sent from my SM-G900I using Tapatalk
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Thanks For the suggestion it seems to have solved problem.

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