Double Gmail notifications - Galaxy S 5 Q&A, Help & Troubleshooting

Cracks the lcd screen on my S4 so was forced to replace it with a new S5
First couple days were spent getting it set up the way I wanted. Seems that while tweaking setting I changed something that has caused me to start getting two sets of notifications for gmail. Strange thing is, they never quite track. One shows 4 new emails and the other 3. If I go into Gmail and turn off notifications both go away.
Anybody have any idea why this would occur or how to fix it.

is there any chance you set up your email using 2 different mail client app?

babygau said:
is there any chance you set up your email using 2 different mail client app?
Click to expand...
Click to collapse
Not consciously. I only have the gmail app and aquamail set up on my phone. And aquamail only has my home email. Both of the notifications are showing gmail. If I tap the notifications they both take me to gmail.

go to application manager and clear data of gmail, then run it again to see if it fix your problem
Sent from my SM-G900I using Tapatalk

babygau said:
go to application manager and clear data of gmail, then run it again to see if it fix your problem
Sent from my SM-G900I using Tapatalk
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Click to collapse
Thanks For the suggestion it seems to have solved problem.

Related

[Q] Primary gmail account syncing problems

I have not made any changes to the settings but all of a sudden my phone is not consistently syncing with my gmail account. It only syncs every once in a while and it does not sync all the unread emails.
I have tried a reboot by taking the battery out.
Can anyone think of anything else I can do? Thanks in advance for the help.
Have you checked your Account Sync settings (Menu > Settings > Accounts & Sync) yet? Any errors? Sometimes you'll see a red splat letting you know an account can't currently sync. Usually, this is just a temporary issue.
I'll wait to speculate anything else until you can post more info about what you're seeing in your Accounts & Sync settings.
No errors. No ideas.
succorso said:
No errors. No ideas.
Click to expand...
Click to collapse
Man, we're going to need some more info. Did it ever work? What does "once in a while" mean? There's no such thing as random...
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
Yeah, I'd look into that whole Priority Inbox thing. I'm not using that at all because I just don't need it - and I run my own business and still don't need it. It sounds like something "superficial" is at play here. If you weren't syncing you'd truly just not be syncing - or would have errors in the Accounts & Sync area.
As far as I can tell, the whole Priority Inbox thing is managed server-side - i.e. I don't see an option for it within the Android app. Considering no one else is having a similar issue (and those who are using Priority Inbox know what to expect, so they aren't seeing an "issue" on their phone), I would suspect a setting/configuration/option as the problem; and not an actual problem with syncing.
Keep us all posted though! What users expect from software and what software actually does, are two different things...
Thanks for the help. I don't think I did anything to resolve the problem. It just started working again. Maybe it was a gmail thing.
Thanks again.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
I've noticed similar behavior once in a while.. i found that unchecking and rechecking the mail sync checkbox in sync settings will temporarily resolve it.. and it doesn't happen very often.
I've always thought it maybe had to do with me toggling the gsm only/wcdma gsm auto settings as I go to and from my house and/or the combination of manually turning mobile data on and off (all battery management exercises) so I just leave mobile data on now (still have always on data off.. this was going to be my next thing I tried if it kept up) and it seems to happen less often but still once in a blue moon it'll hang..
I also use priority inbox but haven't had any other evidence that led me to believe that this was the culprit.
Sent from my HTC Glacier using XDA App
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Genocaust said:
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
not sure your *wife* would appreciate your freudian slip there ... ha.
how did you wipe her gmail settings? i know how to clear the cache. did you mean clear the application data and the cache?

no email notifications?

Hey. Ever since the gmail app got that update (a long time ago) I don't get notifications of my new email in my notifications bar.
I have auto sync turned on. I didn't mess with any settings. I tried uninstalling and reinstalling the app but that didn't work either.
Any thoughts on what could have gone wrong? Or what I could do to fix it?
Mohit12 said:
Hey. Ever since the gmail app got that update (a long time ago) I don't get notifications of my new email in my notifications bar.
I have auto sync turned on. I didn't mess with any settings. I tried uninstalling and reinstalling the app but that didn't work either.
Any thoughts on what could have gone wrong? Or what I could do to fix it?
Click to expand...
Click to collapse
There is a bug where you don't get the notifications when using wifi network. Or you get them, but later. Also, you have to enable the notifications for every label in the new app.
Sent from my Nexus 4 using Tapatalk 4
Mohit12 said:
Hey. Ever since the gmail app got that update (a long time ago) I don't get notifications of my new email in my notifications bar.
I have auto sync turned on. I didn't mess with any settings. I tried uninstalling and reinstalling the app but that didn't work either.
Any thoughts on what could have gone wrong? Or what I could do to fix it?
Click to expand...
Click to collapse
This is how to fix it:
1.Open up the Gmail app.
2.Go to the folder you want to recieve notifications for(Inbox, social, etc).
3.Press the 3 little dots on the top to bring up the settings menu.
4.Choose Label Settings.
5.Change the settings to recieve notifications.
Do this for every folder you want to recieve notifications for.
Sent from my Nexus 4 using xda app-developers app
Mohit12 said:
Hey. Ever since the gmail app got that update (a long time ago) I don't get notifications of my new email in my notifications bar.
I have auto sync turned on. I didn't mess with any settings. I tried uninstalling and reinstalling the app but that didn't work either.
Any thoughts on what could have gone wrong? Or what I could do to fix it?
Click to expand...
Click to collapse
Relax mate, try this goto label settings check the boxes label notification then vibrate(if you want) then notify me every message
then go back goto settings>your email account then click sync gmail and also chek the notification box
next days of mail to sync 30 days.
You are done. :good:
you are welcome.
Rohit02 said:
Relax mate, try this goto label settings check the boxes label notification then vibrate(if you want) then notify me every message
then go back goto settings>your email account then click sync gmail and also chek the notification box
next days of mail to sync 30 days.
You are done. :good:
you are welcome.
Click to expand...
Click to collapse
I have all of these settings and about a month ago, gmail notifications stopped coming through. I've played around with some of the settings and nothing seems to be pushing the notifications through.
Sorry for the late reply. I was having the same issue as texaslittleangel where all my settings were as you guys suggested, but I still wasn't getting any notifications. I don't know what I did to fix it, but it's fixed now. Still, thanks for the replies!

Samsung - please fix the Email app

I am using the native email app for my exchange account. It is useless..
1. Keeps force closing
2. Whenever I try to move a message to a folder it keeps loading then closes
I was hoping it would fix with the new OTA update but not luck.
I am using N900 model.
I actually have the same problem but on a S800 version of the phone.
I've tried clearing the cache, removing my account and a lot of different things.
I am rooted, use a different dpi than stock but via xposed it is stock dpi. It never worked w/o fcing the first time I open it, even before I was rooted even.
If I want to read an email I open the app, it fc's, then I open it again and all is fine...
Would be nice of anyone had an answer or fix for this.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Which means it's there on n9005 also!
Have you tried flashing one of the ROMs? Maybe it works fine in those?
Something causes the crashes and I suspect it's folder naming related and is depended on the local language. I thing even if I don't have the problem we must somehow contact sammy for this.
You have the problem in normal pop3 accounts or exchange accounts only?
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Something causes the crashes and I suspect it's folder naming related and is depended on the local language. I thing even if I don't have the problem we must somehow contact sammy for this.
Sent from my SM-N9005 using Tapatalk 4
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Click to collapse
Interestingly it wasn't there in GS4 or note 2
Sent from my HTC Butterfly s using xda app-developers app
Aha so it's a bug in Android 4.3 or something then.
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Aha so it's a bug in Android 4.3 or something then.
Sent from my SM-N9005 using Tapatalk 4
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Click to collapse
Not too sure... Works fine on my HTC which is running Android 4.3
I have zero problem with the email app. 2 exchange accounts on it. So maybe it is indeed something about your particulars accounts.
remiotte said:
I have zero problem with the email app. 2 exchange accounts on it. So maybe it is indeed something about your particulars accounts.
Click to expand...
Click to collapse
i have this problem on my exchange account... not quite the same, but every time i get an email or notification to do with that account, i can't access it from the notification bar or the app will force close. even if i try to clear all notifications or clear just that one, it freezes up the phone for about 5 seconds then force closes the email app
any ideas? this sucks... i need that account for work...
I think we need to narrow down the problem, what I can do is to make for you a test email in my company just for you to test, I'm with exchange 2007. What you think,? I'm really thinking that is regional problem or something that has to do with character encoding in the phone or in the exchange server or even with the certificate.
You both have knox enabled?
Sent from my SM-N9005 using Tapatalk 4
Well I have frozen the knox crop via titanium backup.
I've only setup a Hotmail account. Never had any problems on my old note 2 or s4. Not even on 4.3 Google edition roms or aosp. Anyway, the problem was there even before I rooted strangely. Even when I swipe away email notifications the app fc's.
Could it be an email.apk problem in the /system/app folder?
Could someone with root please upload it so I can test?
Another edit.
I've noticed it only happens when I get an email, which means I get an notification. If I open the app when I get an notification as well it fc's. When I just open is at random it doesn't fc. Very very weird
Sent from my SM-N9005 using XDA Premium 4 mobile app
Working fine here. I have the exynos SM-N900 version with 1 exchange account. I use it for work so emails all day and no fc so far. I have wanam xposed with the exchange pin bypassed.
BlueChris said:
I think we need to narrow down the problem, what I can do is to make for you a test email in my company just for you to test, I'm with exchange 2007. What you think,? I'm really thinking that is regional problem or something that has to do with character encoding in the phone or in the exchange server or even with the certificate.
You both have knox enabled?
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
How do I disable knox?
Sent from my HTC Butterfly s using xda app-developers app
I have tried it with Knox frozen and not frozen....I'm on a n900w8 rooted with twrp installed. If I do anything to interact with an email notification from my exchange account it freezes the phone for a few seconds then force closes email. If I turn notifications off, and nothing gets displayed in the notification bar then I can use it all normally. And even with stuff being displayed, if I go into the actual program and check the email, it works, even with the notification there, but it doesn't go away and when I go to get rid of it then same thing force close.....what a load of Crap that Samsung puts out something with an issue like this on a phone that is supposed to be "business friendly" ****ing bull****
My problem with email app:
It sends emails just fine it does not receive any email unless i remove the account and add again. there is nothing wrong with my server (using IMAP push from hostgator) and in the K9 client its working flawlessly however i would really like to use the stock app. It wont receive email even if i do a manual refresh i have to remove the whole account and add it again
can anyone help me please??
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
I am also using 1.2.2.2 however the email app is still not allowing me to receive emails only to send im sure its a failure in the push service did anyone report this to samsung?
apascual89 said:
Working fine here. I have the exynos SM-N900 version with 1 exchange account. I use it for work so emails all day and no fc so far. I have wanam xposed with the exchange pin bypassed.
Click to expand...
Click to collapse
Apascual...
Are you able to move mails to folders in the mail app? Do you have many folders on your exchange server?
anshkhanna said:
Apascual...
Are you able to move mails to folders in the mail app? Do you have many folders on your exchange server?
Click to expand...
Click to collapse
I'll try, I normally don't do that on the phone. I'll try it out.
BlueChris said:
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
Two things....first, would this cause the notification related issues I have?
Second, I just found that, if I set sync to manual, send myself an email from a Gmail account on my computer, then go into the email app and click refresh to sync, then I get the same problem....email freezes things up fit a few seconds then force closes. I can still Re open email and after I do that then it works fine and I can interact with my nail, it's just those two situations that causes the force close.....don't get it

[Q] Gmail not working

Starting last night Gmail does not push any email to my phone. Any ideas what happened? Could I have stopped a process that it needs(not Gmail app)?
Did you check your settings? Not trying to be am a$$. Only reason I ask is cause Ive run the root process twice on my Note 3 so far. First time everything was fine. Second time I had to sign in tp google twice, and sync for gmail and other sync options weren't checked
Sent from my SM-N900V using XDA Premium 4 mobile app
ronaldheld said:
Starting last night Gmail does not push any email to my phone. Any ideas what happened? Could I have stopped a process that it needs(not Gmail app)?
Click to expand...
Click to collapse
I had this issue. I turned on WiFi and it started to push my emails. I turned it off and it seemed to work fine.
I tried it but it did not seem to work although I was not connected only had WiFi on.
I had this happen too. I had to go into gmail settings, and then click on my email addy. On this page go to the "manage labels" button and make sure your boxes are set to sync and notify. I use like 5 different inboxes so I had to enable sync for each one. It took me forever to find this and I was going insane trying everything to enable sync. I still have no idea what causes this activity.
I've had this happen on galaxy devices. I usually go to Gmail and clear and restore defaults then that usually fixes it. If not then go to accounts and sync and disable sync then re-enable it. One of those should work
Sent from my SM-N900V using xda app-developers app
BotsOne said:
I had this happen too. I had to go into gmail settings, and then click on my email addy. On this page go to the "manage labels" button and make sure your boxes are set to sync and notify. I use like 5 different inboxes so I had to enable sync for each one. It took me forever to find this and I was going insane trying everything to enable sync. I still have no idea what causes this activity.
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Click to collapse
I saw that the notify flag was off so I turned it on. I will see if that fixs the problem.

Stock email app is not syncing and pushing notifications. Any fix or suggestions?

I'm not receiving any notifications from the stock email app. I have to manually open the app every time I want to check for new emails.
Background data and unrestricted data usage are both turned on. Even if I have the app open, I have to manually refresh to receive new emails.
Sent from my VS995 using Tapatalk
On a similar note, my daily notifications from the Allo app aren't being received at their scheduled times. Have it set to give me a daily quote at 6 AM PST and I just got it a little while ago (it's 1:30 PM PST now).
Sent from my VS995 using Tapatalk
partylikeaninjastar said:
On a similar note, my daily notifications from the Allo app aren't being received at their scheduled times. Have it set to give me a daily quote at 6 AM PST and I just got it a little while ago (it's 1:30 PM PST now).
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
Not, if you click on your account menu after created your new email account you see new scheduled option menu, where you can choose for days and busy time your sync period. In default is set on manual mode
raimondomartire said:
Not, if you click on your account menu after created your new email account you see new scheduled option menu, where you can choose for days and busy time your sync period. In default is set on manual mode
Click to expand...
Click to collapse
The problem is that it's set to push, but I'm not receiving push notifications.
Sent from my VS995 using Tapatalk
protonmail
Sientz said:
protonmail
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Click to collapse
I don't understand?
Sent from my VS995 using Tapatalk
Sorry for the long response, I was saying to switch to Protonmail and not use the default email app.
To the op's, you are not referring to the gmail, are you, are you talking about setup for microsoft or exchange, I think microsoft has messed this up, microsoft released a outlook app, and is forcing people to use it, my current email works with the default, but sometimes is delyed and sending out email doesn't always work, whiles the outlook app, it has many buggs, and always say no internet connection.
I personally use K9 Mail as it works good for IMAP push email servers (also supports POP3). I've always had an issue with stock email apps on Android phones.
Try turning off battery optimization for the stock email app...
That fixed it for me-
AD-
kms108 said:
To the op's, you are not referring to the gmail, are you, are you talking about setup for microsoft or exchange, I think microsoft has messed this up, microsoft released a outlook app, and is forcing people to use it, my current email works with the default, but sometimes is delyed and sending out email doesn't always work, whiles the outlook app, it has many buggs, and always say no internet connection.
Click to expand...
Click to collapse
I'm using the stock LG app, not Gmail. Never had an issue in the past.
Angry Dad said:
Try turning off battery optimization for the stock email app...
That fixed it for me-
AD-
Click to expand...
Click to collapse
I had battery optimization off and also data savings turned off, no dice. Ended up doing a factory reset. Fixed my issue with Allo, too. No problems since.
Sent from my VS995 using Tapatalk
I had this issue as well when I first setup my phone. I went into the incoming server settings and changed security type from SSL (accept all certificates) to just SSL and haven't had an issue since.
Sientz said:
Sorry for the long response, I was saying to switch to Protonmail and not use the default email app.
Click to expand...
Click to collapse
Protonmail is pure garbage from Sweden

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