[For European People...] Rooting and Flashing don't void the warranty - Galaxy Note 3 Q&A, Help & Troubleshooting

For European people... To remember...
Rooting and Flashing don't void the warranty
Read this: http://forum.xda-developers.com/showthread.php?t=1998801 (See here the step [1])
And this:http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:71999L0044:EN:NOT
Also THIS
Step [1] = EU member states must have by now imported the Directive 1999/44/CE into their national laws. So you should quote also your local law on that topic.

So even if knox is flagged the warranty still isn't voided?
Sent from my SM-N9005 using Tapatalk 4

Drizzy xS said:
So even if knox is flagged the warranty still isn't voided?
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
I think is the same like rooted, or Counter not 0 on Note 2 and Note 10.1.
It's depends also of Your national laws.

Iwill Call Samsung tommorow and ask . Live in sweden
Sent from my SM-N9005 using xda app-developers app

3kgt said:
Iwill Call Samsung tommorow and ask . Live in sweden
Click to expand...
Click to collapse
Carry the Sweden laws : http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:71999L0044:EN:NOT#FIELD_SE

I think this is a valuable information. Everyone should be aware of that.

3kgt said:
Iwill Call Samsung tommorow and ask . Live in sweden
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Click to collapse
Please let us know what they say.
Has anyone ever successfully used this law with them before? David vs. Goliath, even if the law is on our side...

freebeerz said:
Please let us know what they say.
Has anyone ever successfully used this law with them before? David vs. Goliath, even if the law is on our side...
Click to expand...
Click to collapse
I just hang upp with them.
The first person sad directly that gaanty will be vailed, i talked about this new "law" and she said she will talk to her boss.
She did and said that we cant talk about rooting and cant grant it or support it.
So we need some more facts .. and if this law is there it would be great

Related

[Q] - KNOX - We buy a phone but we dont own it (almost).

What is the KNOX?
To understand we must read this:
http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
And this:
https://www.samsungknox.com/overview/technical-details
"The Galaxy Note 3 already supports KNOX by default"
I really dont get it...you buy a phone but you dont own it (almost)? See HERE a opinion by a member.
This Thread also is important: http://forum.xda-developers.com/showthread.php?t=2447832
And You, will buy a Galaxy Note 3?
ValenteL said:
What is the KNOX?
To understand we must read this:
http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
And this:
https://www.samsungknox.com/overview/technical-details
"The Galaxy Note 3 already supports KNOX by default"
I really dont get it...you buy a phone but you d'ont own it (almost)? See HERE a opinion by a member.
This Thread also is important: http://forum.xda-developers.com/showthread.php?t=2447832
And You, will buy a Galaxy Note 3?
Click to expand...
Click to collapse
Probably the main reason behind not to decide yet to buy it. For me is a BIG ISSUE. I have always rooted my phone, and have installed many ROMS, for me, is a MUST. I am buying a hardware not a software.
95% of mobile device owners don't even know what a bootloader is and could care less. Almost 100% of companies with BYOD policies don't let rooted and unlocked phones on their networks whether or not they have Knox.
You're also confusing Knox for consumers and Knox for business. On the consumer side activating Knox is totally optional and when left unactivated makes the N3 just like all Samsung's previous devices. There are real benefits of Knox to people that don't care about bootloaders being locked. You can prevent the phone from being wiped if it's lost and stolen and can hide sensitive files you don't want people to see in a seperate container on your phone.
Here's the overview of how Knox works for consumers...
https://www.samsungknox.com/knox-consumer
For XDA Knox stands to bring with it some real negatives. Including a new warranty status method that can't be reset. So the 5% of people that want to unlock their bootloader and flash non-stock s/w without affecting their warranty have a right to be pissed about Knox. But the 95% that don't care and corporate IT departments with BYOD will be thrilled with it.
BarryH_GEG said:
95% of mobile device owners don't even know what a bootloader is and could care less. Almost 100% of companies with BYOD policies don't let rooted and unlocked phones on their networks whether or not they have Knox.
You're also confusing Knox for consumers and Knox for business. On the consumer side activating Knox is totally optional and when left unactivated makes the N3 just like all Samsung's previous devices. There are real benefits of Knox to people that don't care about bootloaders being locked. You can prevent the phone from being wiped if it's lost and stolen and can hide sensitive files you don't want people to see in a seperate container on your phone.
Here's the overview of how Knox works for consumers...
https://www.samsungknox.com/knox-consumer
For XDA Knox stands to bring with it some real negatives. Including a new warranty status method that can't be reset. So the 5% of people that want to unlock their bootloader and flash non-stock s/w without affecting their warranty have a right to be pissed about Knox. But the 95% that don't care and corporate IT departments with BYOD will be thrilled with it.
Click to expand...
Click to collapse
In the end, if we are talking only about the loss of the guarantee, it is a fair fee for changing the characteristics of the instrument. After all, no one is saying that the manufacturer refuses to fully service the smartphone - for your money every whim. It's time to learn how to make decisions and to take responsibility ...
Finding about this issue has just knocked the N3 from the top of my upgrade choices. Not happy at all.
Looks almost like a kicked up refreshed version of hboot on HTC devices. Anybody else get that feel?
Sent from my Nexus 7 using Tapatalk 2
Was unaware of this.... Wow... idk... I pre-ordered and have been stoked for months... I'm hurting inside.
You guys are mis-understanding what Samsung Knox is.
I'll let Apple explain it
http://www.apple.com/iphone/business/it-center/deployment-mdm.html
We'll see about that. Judging from what I've read on the S4 forum, it looks like you're buying a device without a warranty.
(If you have no intention to root or mod your Note 3, what are you doing reading on this forum?)
Or to paraphrase the Google search page, are you feeling lucky?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
designgears said:
You guys are mis-understanding what Samsung Knox is.
I'll let Apple explain it
http://www.apple.com/iphone/business/it-center/deployment-mdm.html
Click to expand...
Click to collapse
Well, why not? I see. This is what will make the device according to the personal. At once and for all ...
Rooting voids the warranty. Anyone in there position wouldn't care about the 5% who void their warranty then try to get around it and still have it covered.
So it's harder to scam a company into covering it under warranty? Oh well... we all full well now we are voiding our warranty every time we root.
Dumbo53 said:
We'll see about that. Judging from what I've read on the S4 forum, it looks like you're buying a device without a warranty.
(If you have no intention to root or mod your Note 3, what are you doing reading on this forum?)
Or to paraphrase the Google search page, are you feeling lucky?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The Samsung has no obligation to xda. And we have a choice - to lose warranty or shake for it. The validity of that to pay for everything. And the phrase "I do buy the hardware and not a soft" - fundamental error ..
clninja said:
Rooting voids the warranty. Anyone in there position wouldn't care about the 5% who void their warranty then try to get around it and still have it covered.
So it's harder to scam a company into covering it under warranty? Oh well... we all full well now we are voiding our warranty every time we root.
Click to expand...
Click to collapse
Yes and no. Pretty much all of Samsung's devices have had some form of flash counter in them. Plenty of people who root their devices and don't use Triangle Away have returned the phone for service, and Samsung fixed it anyway. I recall one guy saying has flash counter on his Note 2 was over 100 and they still fixed it without blinking an eye.
The legal side is questionable too - Samsung can put any clauses they want in their warranty agreement, but even if you were to agree to them in writing they wouldn't necessarily be enforceable. I don't know if anyone has ever had reason to test it, but if they refused service on my device I'd be expecting them to be able to justify with reasonable certainty that the fault was caused (at least indirectly) by running non-standard software on the device. I suspect if this were tested in court they would have a hard time enforcing it. In reality the non-rooting clause cannot render the device void of all warranty, but if the software needs to be reinstalled by them because of a faulty flash or to rectify a problem caused by rooting, they can still charge you for that.
Same way Dell can't void the warranty on my laptop if I load Linux on it........
* This is based on the terms of statutory warranty in the country of purchase. So in some jurisdictions the vendor has more freedom to add limitations.
So it's going to be impossible/hard to root this phone with the KNOX security? Is it going to be totally impossible to do it?
I am totally addicted to ROOTING my phone and installing Custom ROMs s this is going to be a deal breaker for me if it's not possible.
Quasar83 said:
So it's going to be impossible/hard to root this phone with the KNOX security? Is it going to be totally impossible to do it?
I am totally addicted to ROOTING my phone and installing Custom ROMs s this is going to be a deal breaker for me if it's not possible.
Click to expand...
Click to collapse
You can still do it nothing is stopping you, you just void warranty
A.S._id said:
In the end, if we are talking only about the loss of the guarantee, it is a fair fee for changing the characteristics of the instrument. After all, no one is saying that the manufacturer refuses to fully service the smartphone - for your money every whim. It's time to learn how to make decisions and to take responsibility ...
Click to expand...
Click to collapse
Well said Sir :good:
Rocheau said:
I am buying a hardware not a software.
Click to expand...
Click to collapse
well if you want to buy a phone without software I wish you luck
Xalies said:
You can still do it nothing is stopping you, you just void warranty
Well said Sir :good:
well if you want to buy a phone without software I wish you luck
Click to expand...
Click to collapse
Do not need the bloatware offered by Samsung. Cynogenmod 10.2 is just fine for me.
Xalies said:
You can still do it nothing is stopping you, you just void warranty
Well said Sir :good:
well if you want to buy a phone without software I wish you luck
Click to expand...
Click to collapse
Thank God! I don't care if I void my warranty add long as I can install custom ROMs
Sent from my GT-N7100 using xda app-developers app
Does anyone else sense de ja vu here when the note 1/2 first came out....we had no way at first to reset the flash counter
Regardless if KNOX is "different", i blindly have much faith in our awesome developers to eventually be able to do something about it by the time i would need warranty
lmike6453 said:
Does anyone else sense de ja vu here when the note 1/2 first came out....we had no way at first to reset the flash counter
Regardless if KNOX is "different", i blindly have much faith in our awesome developers to eventually be able to do something about it by the time i would need warranty
Click to expand...
Click to collapse
You do not understand the basic. This technology Samsung KNOX ® has one goal - to tie the device to one particular user. That is, the device will not be a secondary market, as the user can not be removed. This means that the whole story is not vulnerable device, basically ...
p.s. I think that's why this technology has been approved by the Ministry of Defense USA. Or maybe I just being paranoid ...
In the EU rooting does not void warranty. I work at an official samsung cervice centre and we must fix softbricked phones at no cost since the updated licence.
link: http://forum.xda-developers.com/showthread.php?t=1998801

Samsung denies warranty repair my phone...

Hi
I bought the new Samsung GS6 a few months back. I just got it, noticed some pink dots on the front camera, but it was gone next time I used it.
I rooted it and after a few months I noticed that they're there in low light conditions. I sent it for repair and they will repair it for 1962,5 kr. (297.72 USD).
I was told, that warranty in Europe was not void by rooting and have seen many people link to this.
http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
Anyone know what to do? I live in Denmark if that helps.
Do anyone know if it is void or not? I know in my country, they should (in the first 6 months) prove that the fault is made by me if they should deny it. They will change the circuit board and I should pay that myself, because I rooted the phone. The dots were there before and also, how can rooting the phone (with the right root) cause hardware issues since they will change the circuit board?
Thanks in advance
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Click to expand...
Click to collapse
They just told me, that they cannot enter the phone, because I have rooted the phone. They said I can not get back to stock, before the circuit board have been changed.
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
FSOP said:
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
Click to expand...
Click to collapse
I used CF-autoroot. Fixed the link, try read it. I should get it covered. It's barely 3 months old.
It's back to stock, just with tripped knox counter. I unrooted and did a factory reset. Do I need to flash stock rom too? The knox counter will still be 1...
Japultra said:
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
Click to expand...
Click to collapse
They have sent me a picture, with the tripped knox counter...
Faspaiso said:
They have sent me a picture, with the tripped knox counter...
Click to expand...
Click to collapse
Sorry, mate. Looks like you might be out of luck in this situation
Japultra said:
Sorry, mate. Looks like you might be out of luck in this situation
Click to expand...
Click to collapse
Read the link.
I still have the right to get it repaired, even tho it's rooted.
Faspaiso said:
Read the link.
I still have the right to get it repaired, even tho it's rooted.
Click to expand...
Click to collapse
It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Click to expand...
Click to collapse
It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
Japultra said:
It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
Click to expand...
Click to collapse
tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
godutch said:
It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
Click to expand...
Click to collapse
Which law are you talking about that deals with Knox?
Japultra said:
Which law are you talking about that deals with Knox?
Click to expand...
Click to collapse
it's the law that deal with statutory warranty based on EU Directive 1999/44/CE, §7.1, which samsung cannot deny
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
Japultra said:
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
Click to expand...
Click to collapse
@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
godutch said:
@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
Click to expand...
Click to collapse
I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
Faspaiso said:
I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
Click to expand...
Click to collapse
you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
godutch said:
you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
Click to expand...
Click to collapse
Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
Please keep us updated, interesting topic!
Faspaiso said:
Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
Click to expand...
Click to collapse
btw it's not samsung that denies you warranty, it's the shop you bought your phone from, they are responsible for the warranty

Trouble rooting a Galaxy s5 SM-G900F

Hello,
I recently purchased a Galaxy s5 SM-G900F on a french website (Eglobalcentral.fr).
Or so they said.
I wanted to root it, by flashing CF-Auto-Root-klte-kltexx-smg900f on it with Odin, but it didn't work.
And then I took a closer look on the infos on the screen on the download mode and saw that it said Product Name : sm-g9006v...
Plus, as you can see, the knox flag is already tripped. It was before I touched it.
But in the phone properties, it says SM-G900F. So which one is it ? How can I root it ? Have I been scammed ?
Thanks a lot !
EDIT : wanted to add a screenshot but I can't because I'm new ^^
LeRalouf said:
Hello,
I recently purchased a Galaxy s5 SM-G900F on a french website (Eglobalcentral.fr).
Or so they said.
I wanted to root it, by flashing CF-Auto-Root-klte-kltexx-smg900f on it with Odin, but it didn't work.
And then I took a closer look on the infos on the screen on the download mode and saw that it said Product Name : sm-g9006v...
Plus, as you can see, the knox flag is already tripped. It was before I touched it.
But in the phone properties, it says SM-G900F. So which one is it ? How can I root it ? Have I been scammed ?
Thanks a lot !
EDIT : wanted to add a screenshot but I can't because I'm new ^^
Click to expand...
Click to collapse
Remove your back cover and battery, the model and info should be there
Cryceratops said:
Remove your back cover and battery, the model and info should be there
Click to expand...
Click to collapse
It's written SM-G900F there. But still, why is there a SM-G9006V in download mode ? And why can't I flash a Samsung Stock ROM on it ?
LeRalouf said:
It's written SM-G900F there. But still, why is there a SM-G9006V in download mode ? And why can't I flash a Samsung Stock ROM on it ?
Click to expand...
Click to collapse
It seems that the G9006V is the Chinese model. If the product was advertised as a G900F you should contact the seller regarding a fraudulent advertisement. I'm sure even with Knox being tripped they'll be willing to reimburse or exchange it, that's a very shady practice.
Cryceratops said:
It seems that the G9006V is the Chinese model. If the product was advertised as a G900F you should contact the seller regarding a fraudulent advertisement. I'm sure even with Knox being tripped they'll be willing to reimburse or exchange it, that's a very shady practice.
Click to expand...
Click to collapse
So you think the download mode is "right" and the label under the battery is wrong ?
Download mode is correct
*Detection* said:
Download mode is correct
Click to expand...
Click to collapse
Okay... I'll try to get a refund then, and buy a real one from another well known website. Thanks.
Okay, I'm beginning to think I'm cursed.
I purchased another SM-G900F, from a well known french site, full price.
They sent me a SM-G901F -_-
I'm going to keep it, but still, is that common practice ?
Hi there,
i'm from France too and purchased the same weird G900F, from the same site (eglobal). It's also a disguised G900V, with sort of a "frankenstein" firmware, some parts are from g9006v (recovery, bootloader) and some part middle east G900F.
Can you tell me what did you do with it? Did the seller refund you?
The g901F is a beefier version of the S5, with a snapdragon 805. There is a cf autoroot version for it so i wouldn't mind too much. What was the site?
Thanks
kernou said:
Hi there,
i'm from France too and purchased the same weird G900F, from the same site (eglobal). It's also a disguised G900V, with sort of a "frankenstein" firmware, some parts are from g9006v (recovery, bootloader) and some part middle east G900F.
Can you tell me what did you do with it? Did the seller refund you?
The g901F is a beefier version of the S5, with a snapdragon 805. There is a cf autoroot version for it so i wouldn't mind too much. What was the site?
Thanks
Click to expand...
Click to collapse
I asked for a refund, they say they have 2-3 days delay to answer. I'll let you know.
And yes, I'm gonna keep the g901f, I've already root it, I don't mind either ^^
LeRalouf said:
I asked for a refund, they say they have 2-3 days delay to answer.
Click to expand...
Click to collapse
I did that myself...four times. Still no answer, three weeks later!
It seems they found a solution to sell the unsold chinese S5 , the model didn't do well in China...but they don't want to ear about it!
kernou said:
I did that myself...four times. Still no answer, three weeks later!
It seems they found a solution to sell the unsold chinese S5 , the model didn't do well in China...but they don't want to ear about it!
Click to expand...
Click to collapse
Well, I'll wait three days, and then I'll see with Paypal, since I used my Paypal account to pay. They are efficient most of the time
Ok, let me know what happens next!
LeRalouf said:
...since I used my Paypal account to pay. They are efficient most of the time
Click to expand...
Click to collapse
Unfortunately, i didn't so i'm interested in the development of your "case".
kernou said:
Unfortunately, i didn't so i'm interested in the development of your "case".
Click to expand...
Click to collapse
It seems they don't respond to me either. I created a "litige" with Paypal, I give them 'til the end of the week and then I'll change that "litige" into a "réclamation". That's Paypal procedure, first they only forward your message, then they handle it themselves...
It seems like eglobalcentral.fr doesn't care about individuals, I really hope they will care about Paypal.
I'm sorry for you, I'm not sure you'll get anything by yourself...
kernou said:
Unfortunately, i didn't so i'm interested in the development of your "case".
Click to expand...
Click to collapse
They responded to Paypal, my case is still ongoing. We will see...
Fortunately i managed to install Lidroid rom on the device, which is already rooted and includes french language. It's a very good rom (4.4.2, touchwiz with a few tweaks...), and everything works great, network and all.
Conclusion : Never buy from that website.
Sent from my SM-G900F using XDA Free mobile app
Soufiansky said:
Conclusion : Never buy from that website.
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
Yep, never again! I'll gladly pay a few dozen bucks more next time and deal with true retailers, not vanishing crooks!
kernou said:
Yep, never again! I'll gladly pay a few dozen bucks more next time and deal with true retailers, not vanishing crooks!
Click to expand...
Click to collapse
I sent mine back today, and Paypal will pay me back whatever happens now. So yeah, for me too, conclusion is "never buy from this website again" ^^

S7 edge knox counter reset

Hi, my phone is an s7 edge exynos g935w8 and I've tried using triangle away to reset the knox counter but that doesn't work... So are there any other options?
The only option is app called KNOX disabler. It reverts knox back to 0x0. But your warranty is void anyways
Sent from my SM-G935F using Tapatalk
No,knox counter is one time programmable e-fuse,when burned and get status 0x1 its irretrievable,that is the point of knox,more here
I am looking for a nox reset also. F*ck samsung. They dont want to fix my S7 edge flickering screen because of root. YES root made my screen flicker!!
TRoN_1 said:
I am looking for a nox reset also. F*ck samsung. They dont want to fix my S7 edge flickering screen because of root. YES root made my screen flicker!!
Click to expand...
Click to collapse
Once you tripped your Knox you can do nothing. It's like peeling off the security label. I'm sure you were aware of voiding warranty with rooting the device
Sent from my SM-G935F using Tapatalk
dollar7 said:
Once you tripped your Knox you can do nothing. It's like peeling off the security label. I'm sure you were aware of voiding warranty with rooting the device
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
AAAAH!! Finally found a Samsung employee I can complain to. Or the Samsung police? Or just a Malaka fanboy? F*ck Samcrap, my screen flickering is not caused by rooting, and ANYONE who thinks otherwise is not thinking at all.
TRoN_1 said:
AAAAH!! Finally found a Samsung employee I can complain to. Or the Samsung police? Or just a Malaka fanboy? F*ck Samcrap, my screen flickering is not caused by rooting, and ANYONE who thinks otherwise is not thinking at all.
Click to expand...
Click to collapse
Samsung police, that sounds hilarious. The only person you can be angry with is yourself. I bet you are a young person that doesn't care about money your parents gave to you to buy this device. Otherwise you woulda thought about consequences or you just don't know yet how the world works. That's how you make money on silly customers. PEACE
Sent from my SM-G935F using Tapatalk
TRoN_1 said:
I am looking for a nox reset also. F*ck samsung. They dont want to fix my S7 edge flickering screen because of root. YES root made my screen flicker!!
Click to expand...
Click to collapse
TRoN_1 said:
AAAAH!! Finally found a Samsung employee I can complain to. Or the Samsung police? Or just a Malaka fanboy? F*ck Samcrap, my screen flickering is not caused by rooting, and ANYONE who thinks otherwise is not thinking at all.
Click to expand...
Click to collapse
Surely everyone knows that your warranty is void if you root your phone. It is classed as mishandling and can cause vulnerable software to be installed.
Your flickering issue may not be caused by rooting but the fact you rooted the phone goes against Samsung's terms of use and therefore they have no obligation to fix the phone for you.
I am rooted myself but when I did root, I accepted the fact that I would void my warranty, therefore I took out insurance that would cover any damage I may get. This is not Samsung's fault, it is your own fault for rooting if you wanted to keep your warranty.
Here is screenshot of last custom rom v2.2 Superman by Master @Tkkg1994 :cyclops:
ric69 said:
Here is screenshot of last custom rom v2.2 Superman by Master @Tkkg1994 :cyclops:
Click to expand...
Click to collapse
It's pointless imo. The device is still knox-tripped, the phone just shows 0x0 instead of 0x1. I see no reason why this would be useful.
Of course, and by the way I don't have any reason to revert to 0x1 or 0x0 ... my provider/seller will never look at this for warranty
But it would be funny if Samsung accept to repair a 0x0 fake device lol
ric69 said:
Of course, and by the way I don't have any reason to revert to 0x1 or 0x0 ... my provider/seller will never look at this for warranty [emoji14]
But it would be funny if Samsung accept to repair a 0x0 fake device lol
Click to expand...
Click to collapse
It's well known that first thing the serviceman will do is flashing Sammy rom which reverts knox back to 0x1 no matter what
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CuBz90 said:
It's pointless imo. The device is still knox-tripped, the phone just shows 0x0 instead of 0x1. I see no reason why this would be useful.
Click to expand...
Click to collapse
You can use knox apps like disconnect , myknox with that with root and custom rom and probably Samsung pay ? They are still testing if samsung pay works . But for warranty , it's useless lol.
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dollar7 said:
Samsung police, that sounds hilarious. The only person you can be angry with is yourself. I bet you are a young person that doesn't care about money your parents gave to you to buy this device. Otherwise you woulda thought about consequences or you just don't know yet how the world works. That's how you make money on silly customers. PEACE
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
It is funny isnt it Not young and money is quite important to me. And I know exactly how the world works, because I got it fixed and didnt pay Samcrap. And, guess what, NO they dont make money on me, maybe people like you, because it is the LAST Samcrap I buy. Kijiji listed and should be gone in a few days.
WAR
Is it not law in uk an EU that rooting or messing with software DOES NOT void warranty?
joejoe23 said:
You can use knox apps like disconnect , myknox with that with root and custom rom and probably Samsung pay ? They are still testing if samsung pay works . But for warranty , it's useless lol.
Click to expand...
Click to collapse
I can't comment on other apps but it will NEVER work on Samsung Pay
If Your mainboard is completely damaged they will never know about tripped knox fuse.....
mayekk said:
If Your mainboard is completely damaged they will never know about tripped knox fuse.....
Click to expand...
Click to collapse
What do you mean? If you put your s7 on fire they won't find out I suppose but do you think your warranty is not void in this case?
Sent from my SM-G935F using Tapatalk
esd / heat
dollar7 said:
It's well known that first thing the serviceman will do is flashing Sammy rom which reverts knox back to 0x1 no matter what
Click to expand...
Click to collapse
if it's clearly a hardware problem, would they still bother flashing stock? cos that would mean data is wiped after every samsung repair.

KNOX counter reset

Hi guys!
Today i rooted my device (Samsung galaxy s7 edge) for copy some samsung apps witch was unable to copy without root and i lost my KNOX warrantity. I want to repair the KNOX warantity but i don't know how. Anyone could tell me how to do that? Please help me :'(
Thanks
You can't.
Tripped KNOX flag is permanent.
Sent from my SM-G935F using Tapatalk
till now no way to reset the knox counter for the new phones from samsung
Shadows1928 said:
Hi guys!
Today i rooted my device (Samsung galaxy s7 edge) for copy some samsung apps witch was unable to copy without root and i lost my KNOX warrantity. I want to repair the KNOX warantity but i don't know how. Anyone could tell me how to do that? Please help me :'(
Thanks
Click to expand...
Click to collapse
You can't fix Knox once the eFuse is blown there's no fixing it.
You should've known rooting devices will have a chance of voiding warranty.
Once you've installed Custom recovery like TWRP you've voided Warranty.
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s7freak said:
You can't fix Knox once the eFuse is blown there's no fixing it.
You should've known rooting devices will have a chance of voiding warranty.
Once you've installed Custom recovery like TWRP you've voided Warranty.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
then how can i repair it?
Shadows1928 said:
then how can i repair it?
Click to expand...
Click to collapse
Change mainboard or buy a new phone.
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NonXtreme said:
Change mainboard or buy a new phone.
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Click to expand...
Click to collapse
nice.... i bought it 2 weeks ago.... fck myself
Shadows1928 said:
nice.... i bought it 2 weeks ago.... fck myself
Click to expand...
Click to collapse
This is an expensive lesson but you'll now know that it's always important to read and read and learn. That way you can gain some knowledge and, most importantly, it's free.
If it makes you feel any better OP, I learned the same mistake the same way with a Note 5.
Shadows1928 said:
nice.... i bought it 2 weeks ago.... fck myself
Click to expand...
Click to collapse
Tripping knox is only bad when you want to claim warranty for the phone due to a hardware problem. Otherwise, it's perfectly running normal without any effect on the phone's performance.
Shadows1928 said:
then how can i repair it?
Click to expand...
Click to collapse
You still have a chance of taking it to the service center without telling them about root. Just flash a full stock rom before.
Sent from my SM-G935F using Tapatalk
bala_gamer said:
You still have a chance of taking it to the service center without telling them about root. Just flash a full stock rom before.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Thanks for the good advice I sent a message to the shop where i bought it and they mailed me back that i have to bring back the device so tomorrow i'll bring it back.
I think a lot of folks who are new to Samsung phones never heard of Knox and therefore did not know something like that could be irreversibly tripped. Still, no excuse for not proceeding more cautiously and doing advance research.
It's a good phone, you probalby won't need waranty anyway
BigBen60 said:
It's a good phone, you probalby won't need waranty anyway
Click to expand...
Click to collapse
And if somebody steal my phone and run away? Jus the KNOX service can help me out... :/
s7freak said:
Not cool he's learned a very expensive lesson being rude and disrespectful doesn't do any good in any way.
At least he didn't turn it into a paperweight like I did on my s3 when I started.
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Click to expand...
Click to collapse
Thanks dude You're a good man Yes I failed it so that was the reason why I am asking you guys beacause there are some phone experts and i heard a lot of nice things about xda forum but it's sad to see that there are some impolite and rude members like the guy who just sent me this negative comment. But I'm glad to meet you and thank you very much these kind words. It really rarely happens that i see guys like you. So thank you and be awsome dude
dhorgas said:
If it makes you feel any better OP, I learned the same mistake the same way with a Note 5.
Click to expand...
Click to collapse
It doesn't make me happier because you did the same mistake so welcome here my boiii ?? I hope that we can find a solution to fix it Have a nice day
Shadows1928 said:
And if somebody steal my phone and run away? Jus the KNOX service can help me out... :/
Click to expand...
Click to collapse
If your Rooted with TWRP installed there are Custom Roms the uses Magisk systemless Root that has Knox working to locate the device
Do some searching in the s7e threads and read a lot before doing anything.
Sent from my SM-G935F using Tapatalk
s7freak said:
If your Rooted with TWRP installed there are Custom Roms the uses Magisk systemless Root that has Knox working to locate the device
Do some searching in the s7e threads and read a lot before doing anything.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Could we talk on skype or something because as I see you're an expert on these phones.
Shadows1928 said:
Thanks dude You're a good man Yes I failed it so that was the reason why I am asking you guys beacause there are some phone experts and i heard a lot of nice things about xda forum but it's sad to see that there are some impolite and rude members like the guy who just sent me this negative comment. But I'm glad to meet you and thank you very much these kind words. It really rarely happens that i see guys like you. So thank you and be awsome dude
Click to expand...
Click to collapse
I learned the hard way my friend.
This is a public forum and you'll find all types here. I also understand somewhat the rudeness from some members. This is really supposed to be a development site and there are Rules in place members are supposed to read, especially Rule number one which basically States search first.
Here's a piece of advice I was given some time ago as a new member.
Read everything search constantly and when you think you've read enough read more.
Then when it comes time to modify you're expensive device re-read what you've already read.
That has served me well. I'm no geek by any means geez I rarely turn my computer on. However I can read.
Good luck and be thankful you just voided Warranty and not ruined it.
Oh and thanks for the kind words I appreciate them.
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---------- Post added at 04:55 PM ---------- Previous post was at 04:54 PM ----------
Shadows1928 said:
Could we talk on skype or something because as I see you're an expert on these phones.
Click to expand...
Click to collapse
You can pm me any time
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