Exchange Email Folders Proble - Galaxy Note 3 Q&A, Help & Troubleshooting

Just got the Note 3 - configured my Exchange account on it. When I try to move a mail to any folder, it starts to load the folder list...hangs and then the email app force closes. Anyone else having this issue? This is a deal breaker for me!!!
Please help.

No problem here I can move mails fine between folders.
What exchange server you use? I use 2007
Sent from my SM-N9005 using Tapatalk 4

Exchange Folders
BlueChris said:
No problem here I can move mails fine between folders.
What exchange server you use? I use 2007
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
I also use 2007...I have many folders...50+...could that be an issue? I am on SM-N900

Hmm I don't think so because i have users in server with many folders also, you manage to connect successfully with any other phone or this your 1st time you are trying to do this?
Sent from my SM-N9005 using Tapatalk 4

BlueChris said:
Hmm I don't think so because i have users in server with many folders also, you manage to connect successfully with any other phone or this your 1st time you are trying to do this?
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
with my HTC when I try to move a mail from inbox to any folder, the folder list opens instantly.
Was working with GS 4 also.
With Note 3....email app keeps force closing when I try move the mail to a folder

M8 I don't know, if you are routed I would suggest a clear cache and fix permissions.
Sent from my SM-N9005 using Tapatalk 4

Will try. Thanks for taking the time to suggest solutions anyways.

Hi mate
Clearing cache didn't work. Can you tell me what permissions one should try altering and how these can be altered. Thanks

can anyone please help on this....

As I understand you are rooted so if you reboot in cwm you will find there a fix permissions. If this also don't help then I cannot think something else, my mind thinks that 1 folder with strange local letters naming maybe will cause this or a worse scenario is that it doesn't work because you are rooted(I say this because in my rooted note 10.1 no matter what I do I cannot run the s-note but if I uproot it back to stock then s-note works totally fine). I'm thinking for anything else and IL be back.
Sent from my SM-N9005 using Tapatalk 4

My school uses Office365 no problems here, I'm guessing you tried with many folders. Did you try to rename one or two and test those out?

TBH the included Exchange client on Android just never cuts it for me. I have tons of sub folders and use Notes in Outlook. I purchased Nitrodesk Touchdown for $25 and it fixes all those issues for me. I believe it's still the ONLY way to sync notes on mobile devices wirelessly to this day. It's a pricey app but if your life revolves around full exchange mobile sync it's the best money you'll spend!

Related

Sony Ericsson sync problem

Anyone got any problem with sonyericsson sync?
After enter user name and password then i pressed log in and nothing happens.
Anyone got the same problem or anyone knows how to fix it?
same problem here
I have the same problem; do we need to open some ports if we are using a router ?
Try to delete all password in your browser...... d=(^o^)=b
Sent from my X10i using Tapatalk
Deleted the passwords, no use, same problem here.
It looks weird ok try to open setting then application, manage application
Look for SE SYNC then Clare all cache everything after that turn off the phone remove sim and sdcard wait 5 sec. Then back sim and sdcard try to log in..... cross finger ╋ φ(゜゜)ノ゜
Sent from my X10i using Tapatalk
Did all that, not working
This is the server for me, is it ok?
http://sync.sonyericsson.com/sync/server
Just used gmail instead, possible SE server is down on my opinion (-_-
Sent from my X10i using Tapatalk
Guys, just use Google sync... I feel its a lot more reliable
Who's trusting SE anymore eh
Same here, it used to work fine. It would seem that the Sony servers are down. Perhaps they are too busy rolling out the 2.1 upgrade to notice
Sent from my X10a using Tapatalk
I tried google, and end up with 50 contacts deleted from phone... probably moved instead of copying to google
KoRoZIV said:
I tried google, and end up with 50 contacts deleted from phone... probably moved instead of copying to google
Click to expand...
Click to collapse
No... lol the same thing happened to me
I thought it deleted them
But an hour later they were back.. I think it just removes all the contacts and then adds them again

Emails stop syncing on Nexus S

Afternoon all,
Does anyone have any ideas as to why my Nexus S stops syncing emails after a day or two?
If I go into Manage applications and clear the data, then re-enter my account details it works again for a few days, then stops again.
It doesnt seem to make a difference if it the built in email app or a third party one.
Any thoughts?
TIA
sco0by said:
Afternoon all,
Does anyone have any ideas as to why my Nexus S stops syncing emails after a day or two?
If I go into Manage applications and clear the data, then re-enter my account details it works again for a few days, then stops again.
It doesnt seem to make a difference if it the built in email app or a third party one.
Any thoughts?
TIA
Click to expand...
Click to collapse
Are you syncing with sharepoint - receiving updates from sharepoint?
Sent from my Nexus S using XDA Premium App
i am having this prob too.
Try reinstalling the app if you haven't yet. I was having this problem with the Gmail app and it worked for me.
krohnjw said:
Are you syncing with sharepoint - receiving updates from sharepoint?
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
No it's just connecting to an Outlook Web Access address. An iPhone connecting to the same server doesnt seem to suffer this problem.
donaldcaps said:
Try reinstalling the app if you haven't yet. I was having this problem with the Gmail app and it worked for me.
Click to expand...
Click to collapse
Is there a way to reinstall the built-in email app? I have tried a couple of 3rd party email apps but they suffer the same problem, maybe a cache somewhere is filling up?...
Just wanted to pipe in and say I've noticed this as well with the built-in email client. Connecting to Hotmail via exchange service if that helps. It used to work without interruption prior to 2.3.3.
Same issue here connected to a University msft exchange account running Exchange 2010. I found the only other solution is to reboot the phone, then it start working again... for a bit. Stops working eventually though and requires another reboot. Rinse and repeat...
Nice to know I'm not alone in this irritation though... anyone clever got any thoughts?
Same problem here. Very annoying and unreliable.
Sent from my Nexus S using XDA Premium App
clear your cache, worked for me
bcl0328 said:
clear your cache, worked for me
Click to expand...
Click to collapse
How did you cleared the cache?

Exchange email problem with LP9 ics

Hi Guys just wondering anyone has their stock email app working on 4.0.3 LP9? Mine always says incorrect password and username even though they are the same...
Any advise guys?
Sent from my GT-N7000 using XDA
dude_uuk said:
Hi Guys just wondering anyone has their stock email app working on 4.0.3 LP9? Mine always says incorrect password and username even though they are the same...
Any advise guys?
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
I experienced the same after the upgrade.
anyway, i had to enter my complete email address as username in the "domain\user name" field for it to work. might want to check the "Use secure..." and "Accept all..." depending on your exchange server requirements.
I was in the opposite case, on GB i could not configure my exchange/live.fr email, now on LPY I can easily configure it by adding an Exchange account in Settings>Accounts.
Sent from my GT-N7000 using XDA
xgneilx said:
I experienced the same after the upgrade.
anyway, i had to enter my complete email address as username in the "domain\user name" field for it to work. might want to check the "Use secure..." and "Accept all..." depending on your exchange server requirements.
Click to expand...
Click to collapse
Hi, tried that too before posting. I tried everything from checking everything to unchecking everything and even the complete email username or short without the domain but still cannot make it to work.
@ to the other poster, mine was working without hiccups in GB but now it is not. Don't really know why so I hope some of the experts here can help.
Try touchdown or even better price quality ratio enhanced email
Sent from my GT-N7000 using Tapatalk 2
Oddly mine worked for my exchange account, logging in and getting mail seemed to be ok, but all my folders are ... gone. I can only see the default folders, but nothing on the server beyond "Inbox".
Try to add in pin for your Note before trying to create the account. Btw, I'm having issues too. At first without pin, and couldn't create as it keeps complaining about password and ID or something. After pin was added, now it's showing waiting to sync. This is happening on my HP Touchpad aokp_tenderloin build 37. On my note, I have been using Liquidsmooth V1 and also had problems previously. I downloaded some email apks that were nodded but solved my problem since.. Now I'm trying to do it on my build 37.
Don't jump to conclusion that I am in the wrong thread. Just trying to share information.
Edit:
The email apks I mentioned above also have the same problem. Real strange! :'(
Sent from my aokp_tenderloin using Tapatalk 2
zard said:
Try to add in pin for your Note before trying to create the account. Btw, I'm having issues too. At first without pin, and couldn't create as it keeps complaining about password and ID or something. After pin was added, now it's showing waiting to sync. This is happening on my HP Touchpad aokp_tenderloin build 37. On my note, I have been using Liquidsmooth V1 and also had problems previously. I downloaded some email apks that were nodded but solved my problem since.. Now I'm trying to do it on my build 37.
Don't jump to conclusion that I am in the wrong thread. Just trying to share information.
Edit:
The email apks I mentioned above also have the same problem. Real strange! :'(
Sent from my aokp_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
Tried again this morning and syncing is working now.
Sent from my GT-N7000 using Tapatalk 2
maybe related:
http://forum.xda-developers.com/showthread.php?p=26049929
and:
http://forum.xda-developers.com/showthread.php?t=1673763
My company exchange email server is activated the security policy, It will disable bluetooth of my Galaxy Note when I try to config to use email. How to pass this stupid security. I got the modded email.apk but is only run on GB not in ICS. Anyone help me ?
batterytwo said:
My company exchange email server is activated the security policy, It will disable bluetooth of my Galaxy Note when I try to config to use email. How to pass this stupid security. I got the modded email.apk but is only run on GB not in ICS. Anyone help me ?
Click to expand...
Click to collapse
Try other client then stock, see post above
Sent from my GT-N7000 using Tapatalk 2

Samsung - please fix the Email app

I am using the native email app for my exchange account. It is useless..
1. Keeps force closing
2. Whenever I try to move a message to a folder it keeps loading then closes
I was hoping it would fix with the new OTA update but not luck.
I am using N900 model.
I actually have the same problem but on a S800 version of the phone.
I've tried clearing the cache, removing my account and a lot of different things.
I am rooted, use a different dpi than stock but via xposed it is stock dpi. It never worked w/o fcing the first time I open it, even before I was rooted even.
If I want to read an email I open the app, it fc's, then I open it again and all is fine...
Would be nice of anyone had an answer or fix for this.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Which means it's there on n9005 also!
Have you tried flashing one of the ROMs? Maybe it works fine in those?
Something causes the crashes and I suspect it's folder naming related and is depended on the local language. I thing even if I don't have the problem we must somehow contact sammy for this.
You have the problem in normal pop3 accounts or exchange accounts only?
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Something causes the crashes and I suspect it's folder naming related and is depended on the local language. I thing even if I don't have the problem we must somehow contact sammy for this.
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
Interestingly it wasn't there in GS4 or note 2
Sent from my HTC Butterfly s using xda app-developers app
Aha so it's a bug in Android 4.3 or something then.
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Aha so it's a bug in Android 4.3 or something then.
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
Not too sure... Works fine on my HTC which is running Android 4.3
I have zero problem with the email app. 2 exchange accounts on it. So maybe it is indeed something about your particulars accounts.
remiotte said:
I have zero problem with the email app. 2 exchange accounts on it. So maybe it is indeed something about your particulars accounts.
Click to expand...
Click to collapse
i have this problem on my exchange account... not quite the same, but every time i get an email or notification to do with that account, i can't access it from the notification bar or the app will force close. even if i try to clear all notifications or clear just that one, it freezes up the phone for about 5 seconds then force closes the email app
any ideas? this sucks... i need that account for work...
I think we need to narrow down the problem, what I can do is to make for you a test email in my company just for you to test, I'm with exchange 2007. What you think,? I'm really thinking that is regional problem or something that has to do with character encoding in the phone or in the exchange server or even with the certificate.
You both have knox enabled?
Sent from my SM-N9005 using Tapatalk 4
Well I have frozen the knox crop via titanium backup.
I've only setup a Hotmail account. Never had any problems on my old note 2 or s4. Not even on 4.3 Google edition roms or aosp. Anyway, the problem was there even before I rooted strangely. Even when I swipe away email notifications the app fc's.
Could it be an email.apk problem in the /system/app folder?
Could someone with root please upload it so I can test?
Another edit.
I've noticed it only happens when I get an email, which means I get an notification. If I open the app when I get an notification as well it fc's. When I just open is at random it doesn't fc. Very very weird
Sent from my SM-N9005 using XDA Premium 4 mobile app
Working fine here. I have the exynos SM-N900 version with 1 exchange account. I use it for work so emails all day and no fc so far. I have wanam xposed with the exchange pin bypassed.
BlueChris said:
I think we need to narrow down the problem, what I can do is to make for you a test email in my company just for you to test, I'm with exchange 2007. What you think,? I'm really thinking that is regional problem or something that has to do with character encoding in the phone or in the exchange server or even with the certificate.
You both have knox enabled?
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
How do I disable knox?
Sent from my HTC Butterfly s using xda app-developers app
I have tried it with Knox frozen and not frozen....I'm on a n900w8 rooted with twrp installed. If I do anything to interact with an email notification from my exchange account it freezes the phone for a few seconds then force closes email. If I turn notifications off, and nothing gets displayed in the notification bar then I can use it all normally. And even with stuff being displayed, if I go into the actual program and check the email, it works, even with the notification there, but it doesn't go away and when I go to get rid of it then same thing force close.....what a load of Crap that Samsung puts out something with an issue like this on a phone that is supposed to be "business friendly" ****ing bull****
My problem with email app:
It sends emails just fine it does not receive any email unless i remove the account and add again. there is nothing wrong with my server (using IMAP push from hostgator) and in the K9 client its working flawlessly however i would really like to use the stock app. It wont receive email even if i do a manual refresh i have to remove the whole account and add it again
can anyone help me please??
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
BlueChris said:
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
I am also using 1.2.2.2 however the email app is still not allowing me to receive emails only to send im sure its a failure in the push service did anyone report this to samsung?
apascual89 said:
Working fine here. I have the exynos SM-N900 version with 1 exchange account. I use it for work so emails all day and no fc so far. I have wanam xposed with the exchange pin bypassed.
Click to expand...
Click to collapse
Apascual...
Are you able to move mails to folders in the mail app? Do you have many folders on your exchange server?
anshkhanna said:
Apascual...
Are you able to move mails to folders in the mail app? Do you have many folders on your exchange server?
Click to expand...
Click to collapse
I'll try, I normally don't do that on the phone. I'll try it out.
BlueChris said:
Ok guys better don't turn off knox for this, we still don't know how it affects the overall system. As I see it it's problem with the samsung push service and the notification subsystem. The push service is upgraded before some days and my version that's working fine is 1.2.2.2
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
Two things....first, would this cause the notification related issues I have?
Second, I just found that, if I set sync to manual, send myself an email from a Gmail account on my computer, then go into the email app and click refresh to sync, then I get the same problem....email freezes things up fit a few seconds then force closes. I can still Re open email and after I do that then it works fine and I can interact with my nail, it's just those two situations that causes the force close.....don't get it

Problem with Exchange email in built in app

I have a problem with the built in email app on the Galaxy Note 3 (SM-9005).
I use the built in email app with an Exchange account for work. Since day one it has been working flawlessly.
Yesterday, all of a sudden, new email doesn't show up in the mail app. Email arrives as it should to the account when I check it at the computer. When I try and manually update in the app, the time stamp for "last updated" in the upper right hand corner doesn't change. It does however seem to try and check every once in a while, since the time stamp updates during the course of the day.
I have tried to change the password on the account and the phone, but it doesn't help.
I have also tried removing the account altogether and then adding it again. That doesn't help either. What's even more strange is that the email will sync back to the device when the account is readded, up until yesterday. No email from yesterday or after shows up.
None of my colleagues experience the same problem, but most if them are sporting iPhones.
I can't think of anything in particular that I have installed lately that might bring this problem along.
Does anyone recognise this problem, or even better, know how to fix it?
Thanks!
Sent from my SM-N9005 using xda app-developers app
Really, no one recognises this? Strange problem. Still haven't solved it. Any assistance would be much appreciated.
Sent from my SM-N9005 using xda app-developers app
Did you frozen or deleted the magazine app? If you done that then email brakes.
Sent from my SM-N9005 using Tapatalk
Really? I might have done that, but I don't think so. What exactly is the app called? Could you post a screenshot of är the icon. It would be much appreciated!
Sent from my SM-N9005 using xda app-developers app

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