Black screen with date and time in GALAXY S4 - Galaxy S 4 Q&A, Help & Troubleshooting

Hello all
Today I started experiencing a problem with my SAMSUNG GALAXY S4 GT-I9505.
I must say first that I did not do anything to him today or any other day in the whole month I he is at my reach.
Today when I took the phone from my pocket to see something I saw there's a black screen with time and date and the signs of battery and reception with no availability to do anything with him.
I took off the battery and it came back to normal but then again turned to that screen. I made a factory reset through the settings and it seemed to help for a few hours but then it came back. Now I'm with that black screen and can't do anything.
I must say that sometimes the black screen goes off and my original screen comes back but it comes back.
I disabled all the sensors and the option in Settings which refers to S View Cover (I understood from googling it that this screen shows up when I have S View Cover - which I don't have! )
What should I do? This phone is a new phone - I had it only for a month (and a bit more)!!!
PLEASE HELP ME
I DIDN'T DO ANYTHING TO HIM
Edit: Here's a photo of the screen
http://www.siz.co.il/codes.php?i=nytta3wezhmz.png

Check any magnetic things near when this happened

niketkumar said:
Check any magnetic things near when this happened
Click to expand...
Click to collapse
Nothing magnetic. It happened when I took it from my pocket and in that pocket I had only my wallet made of leather closed (no coins or credit cards popping out).
Please help!

Related

Touch Screen Malfunction, need HELP!

Good evening... Well recently, i bought a Screen Protector from ShieldZone for my hermes. Well I applied it to the screen and so forth to the rest of my device, then i realized the touch screen doesnt work. I take out the battery for a few minutes, and it starts to work, but after a few seconds, it stops working again. Any suggestions?
This happened when i put my first screen protector on too.. What happened is you put the sticker on to tight; there is an equal pressure over the entire screen , so the processor cannot distinguish your pen touch from the rest of the matrix. All you have to do is take the protector off and reapply it with less force and it should work. (It took a few tries on mine to get it right, did the same thing on my wife's Treo 750.)
well,sounds strange,did you align the screen properly??
Im using a not so costly screen-protector on my hermes without a problem.
Probably u may remove the shieldscreen and make sure dat its not a hardware issue,good luck
yeah i took off the screen protector and still i have the same problem. Anyway i can change the pressure settings?
well,Im not sure about pressure settings but you may try re-aligning the screen (in settings) ,it shud help mostly,hope u have warranty which is not void...
I had the phone unlocked, and I put in the latest Cingular OS, even though i am on the TMOBILE Service.
I have the wierdest thing happen this morning!!! I woke up and turned on my phone, and there is a little smudge in the center of it. Almost like there was a air pocket between the protector and the screen, so i took the protector off, and it was still there!!!!!!!!!!!! So, i pressed down on the little spot and it moves around just like an air bubble would. I turned on my phone to see fi there would be any problems and for some ODD reason, everytime i tap the screen it smushes in that spot. It looks like when you press on the lcd screen of your computer and the pixles kinda move around a little!
Was wondering, I have a Cingular 8525 and would this warrant a repair? Meaning, Could I call them up and tell them what happned and they would send me a replacement?
This is really getting frustrating... I had this phone for only 8 days and its already giving me a headache.

omg broken screen?

hey guys, i had my 1 1/2 weeks old HD2 in my pocket and on pulling it out of there it showed some kind of imprint in the mid of the screen.
seems as if there was pressure on the glass in the middle of the screen which now somehow fused with display
the display still works, but one can see a dark spot in the middle of the screen, pretty as long as a pinky finger.
does anyone know how to fix that? or should i simply ask for replacement?
thanks in advance, photos will follow as soon as i find something to take pictures.
I had the samething. Really strange, when I spoke to HTC they said that I should send it in to repair. However you should go back to the store and get a replacement esp since you've only had it for a week and a half.
However if your with Vodafone you may have quite a wait for a replacement.
Hut go back to the store to get a exchange, they should do that as you can get a replacement phone for the first 28 days.
Hope that helps
By the way just took a look at your picture and it is almost a carbon copy of what happened to mine.
I had this happen to my old orbit, with its resitive screen and no hard plastic over the screen, but it used to disappear after a few hours, is yours permenant?

[Q] Black screen of death, then too bright with lines, now normal??

Hello,
I got the Galaxy S4 yesterday morning. Today around 9pm the screen was completely black. I could hear sounds and the buttons would light up but nothing worked. I pulled the battery and sim card as suggested via google search and still nothing. I got home and the screen came back on but it was really super bright with horizontal lines that were slightly shifted in one spot on top of each other. I plugged my usb from the charger into it a few times and eventually got a battery charging logo to come up. Had to do that a few more times before I got the screen back up. Now the screen appears normal but I'm scared that something happened to it. Either the screen is going to die soon or maybe it somehow over heated and that is why the screen was acting wierd. I just hope that since it seems normal now that I can get it replaced in store even though I can't duplicate the symptoms.
I'm curious as to what your take is on what's wrong with my phone? It had at least 75% charge before it started acting crazy. I don't want to keep it thinking it's fine and then after 15 days it goes out again and I'm stuck waiting for a repair to be shipped back to me.
Thanks
I just did a live chat with a Samsung Tech guy. He says it's because I installed an app or had a sd card inserted. He told me to uninstall Facebook and any ebook reading Apps and see if that fixes the problem. Do they think people fall for this? So incredible stupid if that's how they train their techs.
I was able to replicate the symptoms again. I bought the s view cover and when installing it had to press a little hard on the edges to snap into place. The screen went black again and did the same thing. Plugging to power then restarting fixed it. I found out that when I press the top right corner around where the time is, the screen flickers black and looks like I wants to cut out. Is there a sensor or digitizer located at that spot. If it's an issue when putting on a case, I see this is going to not bode well for the life of this phone. I went back to the dealer today and she gave me the number and location of a local samsung repair center. I'll have to give them a call tomorrow I suppose. Just be careful of any pressure being applied to the screen, even though mine has been acting up on it's own.
Just checked it now and it went totally black again and is not coming on. I've only had it a few days so not even enough time to load much stuff on it or customize it. I'm with Wind Mobile in Canada. It's getting boxed up and taken to the store asap tomorrow.

New Note 3 screeen showing unusual behaviour

7 days ago I have purchased this new note 3 N900 , the screen today is acting in a weird manner.
Here is what happened, I switched on the phone and then there was only the wallpaper and a dark triangle on the right side of the screen, I rotated screens but the thing remained the same, that is only the background with a dark triangle on the right side of the screen with a little flicker so I had to restart the phone.
Now it's working fine, please suggest should I get this phone replaced, is this some kind of hardware issue.
Also I had purchased a cover for the phone which was actually very hard to remove and I applied a lot of strength on the right side of the screen to get the cover removed, can that have caused the problem.
Also is there any app which I can use to check is there is a problem with the screen or not.
Thank you for your time, please give your valuable suggestion.
I'm running stock android 5.0 the same software that came out of the box.
The screen roughly looked like the image attached below -
Forgot to mention above that earlier I also had this issue where the all apps button on main screen turned to blue while everything was working fine and won't change to normal so I had to restart the phone again in that situation which did fixed that problem.
Would it be possible for someone to clarify that is this some kind of problem cause due to applying excess pressure as the Urban Armor Case I have purchases was really really hard to remove so I had to apply a lot of strength on the right side of the screen, it was so hard to remove that even the official back cover came off with it, can that have caused the issue or is it just a software problem.
Sent from my SM-N900 using Tapatalk

N9005 Sudden Green flickering screen

I have an international Galaxy Note 3 in a very good condition since I first bought it in 2013. I bought a new phone and placed this phone in my drawer for about 4 months, when I wanted to turn it back on, I noticed the following:
- Greenish/Yellowish tint as soon as I saw the Note 3 logo
- After booting, some white horizontal lines appear on the left side of the screen and they keep flickering
- The screen's refresh rate is so low that it shows a ghost trail behind anything that moves on it
here's a video of how it looks (copy and paste it in your browser): streamable.com/ii7bph
I don't know how or why this happened, I took good care of it and it didn't suffer from any drops or hits to cause this, could this be a hardware problem?
I've tried the following with no results:
- Disassembled the phone and cleaned the screen's ribbon connectors
- Cleared Cache and Dalvik
- Did a factory reset
- The phone was rooted and had a custom ROM installed, I tried restoring it to original Samsung firmware and still no results
Please help me...
Nukeleus said:
streamable.com/ii7bph
Click to expand...
Click to collapse
definitely looks like a hardware(display) problem, not software. maybe it got damaged during when you stored the device or something, who knows?
you can find screen replacements online or locally if you know where to look, just make sure its specific to your device variant to prevent any incompatibilities(learned this the hard way btw)

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