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Hi,
Ordered a Vario 2 from a T-mobile store about 4 weeks ago - still out of stock. Tried to order on-line, order was processed successfully but then had a follow up call saying its out of stock.
I really need to get off my current tariff so hope they sort something soon!
Is anyone else in this position/has anyone else managed to obtain a phone in the last month? Any T-Mobile insiders have an idea when your getting some?
Thanks,
Paul
Yeah i have ordered one on monday. Still no news os still waiting. Let us know whey u receive one.
just to upset u all. i ordered mine online on last tuesday, and got it the next day been playing with it ever since.
Hi there, if it's t-mobile UK you are referring to I ordered mine 12 days ago online and received it the next day. I was told on two occassions when I called them that they were out of stock, but one day I rang they had 500 odd in stock. That is when I rushed my order through online.
This would mean I had mine when your order was waiting. I'd ring them and play hell if I were you.
Thanks for the tip off g00nerz. I guess there possibly working through a back log of orders, that said, I am not impressed at having to wait a month when other people have got one very quickly - I'm going to give them hell tomorrow!
Many Thanks.
I ordered my vario ii through t-mobile direct from my holiday in spain on monday 8th october and it arrived at my home in the uk the next day.....
these are rushing out of stock so fast, so it you can grab one, get it fast...
This has really annoyed me - thinking of choosing a different carrier - its ridiculous to wait 4 weeks for a phone - the store hasnt even given me a courtesy call. I know they're in short supply but I've ordered two in the last month and neither has been sent!
Thanks for letting me know the "state of play"
Hi All,
Rang Tmob this morning inquiring the status of my order and apprantly the update is that there are component shortages (did nto say what components) but the long and short of it it that the phone will now not be available until the end of the month !!!
So i guess we will still be waiting a while then !!
I spoke with T-Mobile yesterday as I was expecting a swap out unit today. It appears that the current batch they have in stock is being held back for quality checking. I had a problem with mine (another replacement received Monday) which indicated that the manufacturer (HTC) has not carried out the vendor specific setup properly (ie keeps asking for a network unlock code). I can only assume other stock units have got the same problem.
PaulB
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
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On t-mobile.nl it's stil availlable! (with pop-up: long delivery time)
Forget T-mob NL, I ordered mine on Oct 3, 2006 and no delivery until now.
smarty77 said:
On t-mobile.nl it's stil availlable! (with pop-up: long delivery time)
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mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
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Click to collapse
I wouldnt worry about that, it disappears and re-appears all the time! When I went to sign up for a web and walk tarriff the other week the only phone it would offer me (and put in the basket!) was a v3 razr - in pink! Phoned customer services and they said that the website was in the process of an overhaul and hence it was in error.
Tell a lie, just checked my e-mail and its been dispatched -- hoorah! Should be here before 1 tomorrow apparently.
Maybe the MD of T-Mobile reads the Hermes message board?!
mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
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Click to collapse
Since T-mobile introduced the new WebnWalk tariffs on Oct 1st 2006, the Vario2 has flown off the shelves becuase the handset doubles as a USB modem for laptops and the WNWPlus is a better package than anything Vodafone or Orange offer with their data cards. This is why I bought one to try out for my company, I know of another company that bought 31 for their sales staff in one hit and more of my customers are doing the same having been pleased with what I've told them already.
T Mobile takes the phone off the website when they sell out which accounts for its dissappearance. I must say though as a business customer the service is fantastic, everytime I have called CS I have got through in under 2 mins usually it takes a few rings once I have got through the menu system to the right department and am very pleased with it. I've got my TT6 installed with my GPS236Slim receiver, can take calls whilst its plugged in to my laptop as a modem and Remote Access (Terminal Server) is usuable even when not in a 3G cell so I'm in heaven and it works on the norfolk broads of all places!!!!!
Ah that's not so bad, then. Never having used T-M before I didn't expect that. I would have thought that just marking it as not currently in stock would be a better option that pulling it, but maybe that's just me.
I guess I just check the site to see when it reappears, then!
Awesome. I just had a call from T-mobile UK. The Vario 2 is now in stock and I can order one for delivery tomorrow.
I had to check on some things so called back, spoke to someone else, and suddenly they've not been in stock today and won't be available until next week.
Mr. left hand and Mr. right hand need to get talking, I think.
T-mobile told me that they'l have them in stock this week when rang them last week. I've just come off the phone from t-mobile and they've just told me they had no idea when they'l have them in stock and to try next week...... wtf cant they get their act together. I've never known anything like it... if only orange or vodafone matched the web n walk tariff then i'd be off like a shot!!! (i think its ony a matter of time) if anyone from T-Mobile is reading this "this get your act together".
Just rang T Mob again and this time not end of the month but "we have no clue when they will get them in." So my response well for the inconvience are you willing to throw in a free SD card or something else ? Oh No sir we are not allowed to do that. Ok then thanks for your call !!
WTF!! what do they mean no clue. Why accept orders when u know you can fulfill them ??
Anyway just an update for you folks! Dont except the vairo II anytime soon. (I hope i am wrong) !
oac966 said:
Just rang T Mob again and this time not end of the month but "we have no clue when they will get them in." So my response well for the inconvience are you willing to throw in a free SD card or something else ? Oh No sir we are not allowed to do that. Ok then thanks for your call !!
WTF!! what do they mean no clue. Why accept orders when u know you can fulfill them ??
Anyway just an update for you folks! Dont except the vairo II anytime soon. (I hope i am wrong) !
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My vario comes tomorrow... I live in The Netherlands.
T-Mobile in the netherlands had also problems with the vario II stock. But after 2 weeks its solved and they do delivery's from monday!
First of all sorry if this is the wrong section but the Q&A looked more like Note related question rather than ordering assistance.
I am trying to order from Amazon.de and have it shipped to the UK, tried and almost succeeded when i ordered it, a case and a host USB lead. It said it had shipped (all of it) last week but soon after i received an email saying that the Note could not be shipped do to weight problems?
So now i have been screwed on the shipping for the extras and they wont send me the phone, have tried several times but when i get to confirming the order it says the same thing about electronic goods.
My question is for anyone in or around the UK that has received a note from Amazon.de how on earth did you do it lol i have tried emailing and phoning them since i have a German speaker in the house who can help out but nothing back yet in over 5 days
I ordered my Note from Amazon.de a few weeks ago but didnt order extras to avoid any complication. I ordered those from elsewhere and in the uk. My Note arrived in a few days with no difficulties at all.
Try doing the same.
grim00 said:
I ordered my Note from Amazon.de a few weeks ago but didnt order extras to avoid any complication. I ordered those from elsewhere and in the uk. My Note arrived in a few days with no difficulties at all.
Try doing the same.
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Sadly i have tried that just the note on its own gets the the confirmation section before saying it cannot be shipped to my chosen address (mainland UK) funny thing is i have already had several items from amazon.de throughout the year including some very expensive items and very inexpensive items.
Really want the Note but i refuse to pay the prices some users think are fair in the UK especially for used models, i mean £500 for a USED item when i can get it for £350 :s
Yes the UK prices are a rip off as are the contract prices which is why i went to amazon.de. I must have been lucky as that was my first ever purchase from there.
I successfully placed an order for a white Note via Amazon.de on Tuesday last week and received it without any issues on Friday ...
That's not very helpful to you I know, but just wanted to let you know that even until very recently, orders have been going through fine with them with shipping to the UK ...
For info, I ordered without accessories ...
Hope you get it sorted cos the cost saving is fab
I wonder if they've got wind of people ordering it to save a fortune and put an end to it. I got mine from Amazon.de at the beginning of January for just 410 Euros. It arrived at my house the following day and bizarrely enough even though it came with a Euro mains plug it was shipped via City Link and came from Milton Keynes.
Sorry that doesn't help you.
I'm not sure why anyone is now ordering through German amazon as the price is now €564 around £475 but UK price is now £519 so for £45 more you get UK delivery and UK warranty. . I was gonna order from Germany but due to sgreen problems chose UK and I'm glad I did cos first note had a really bad screen and amazon replaced it and paid for return postage
Sent from my GT-N7000 using xda premium
And worst UK prices have increased. Handtech was selling for £480 when I ordered from Amazon.de.
Sent from my GT-P1000 using xda premium
Right i went away and tried a few different addresses just in case it was the layout of the address that was messing with the system. Tried 5 different addresses from around the country (friends) and two business addresses (my current and previous) with no luck but i am now thinking it has something to do with what Lakota suggested? as i ordered about £3000 in goods from them before Christmas?
And with a discount i get normally it would mean i would get the Note from from them for around about £350 DELIVERED that's the only reason i am trying to push for this.
Would anybody mind logging into amazon.de and trying to purchase a note for a test? i get as far as choosing an address when it fails so nowhere near checkout? it would make things clear or at least solve an issue because if someone from the UK can still do it, it has to be a problem with the storage of my addresses thats causing the problem.
Just tried the order process again ... I get all the way through to the payment page ... Address went through fine
I order one January 15th, shipped 17th, arrived 19th.
No extras.
Price paid: e546.68 = £441.98 (by my calculation).
Judicous use of Google Translate helped.
Lovely machine. Glad to join this forum.
SXiCate said:
Just tried the order process again ... I get all the way through to the payment page ... Address went through fine
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God damn it what am I doing wrong then, no matter what I do it rejects the address every time :/ I don't know what else to try. Going to try some more address changes tomorrow then give up
Sent from my Optimus 2X using XDA App
Looks like Amazon have run out of Notes!
The only links now are to used Notes - 481yoyos! I paid on 450 for a new one.
did you all order new ones? because for used products, the seller can restrict the shipment to Germany.
Sent from my GT-N7000 using XDA App
bud.de said:
did you all order new ones? because for used products, the seller can restrict the shipment to Germany.
Sent from my GT-N7000 using XDA App
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Yup mine is a brand new white Note ... Amazon.de are showing as having 11 in stock at the moment ...
mine was ordered on the 7th and came on the 9th. you can email custmer service or call them with number given on same webpage. i had to call them a couple of times for replacement. ist ***** hung up on me cause i couldnt speak german. next chap was nice and helpful but phone was out of stock so advised only refund after i sent phon ebcak. but phone worked fine after software update so didnt send it back. having some issues with sd card though, dont know if it is the card as phone works fine without card.
since i had enquired in my email if available for delivery to uk a week or so ago and to let me knw when in stock as i wanted to buy one more note. they emailed me last week saying 1-2 week lead time for delivery to uk so they did get more stock unless they ran out of it again. and yes it was for the black/blue note and not the costlier white one.
call them to sort out your probs. 2 people i spoke to at amazon.de customer service spoke ok english and were helpful but one ***** hung up on me cause i didnt speak german.
wtf yesterday was showing as 503euros now today showing 70euros more!
bubblesmoney said:
... ist ***** hung up on me cause i couldnt speak german. ....but one ***** hung up on me cause i didnt speak german.
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So you ring a German company in Germany and call someone a ***** because they can't speak English!
You sir are a twunt.
---------- Post added at 02:34 PM ---------- Previous post was at 02:32 PM ----------
SXiCate said:
Yup mine is a brand new white Note ... Amazon.de are showing as having 11 in stock at the moment ...
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Which Amazon.de are you looking at?
Amazon have no stock at the moment, Amazon Sellers on the other hand do.
ATELCo are the first seller listed.
Titus A Duxass said:
So you ring a German company in Germany and call someone a ***** because they can't speak English!
You sir are a twunt.
---------- Post added at 02:34 PM ---------- Previous post was at 02:32 PM ----------
Which Amazon.de are you looking at?
Amazon have no stock at the moment, Amazon Sellers on the other hand do.
ATELCo are the first seller listed.
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Click to collapse
i didnt call her a ***** because she couldnt speak english. it was because she didnt pass me on to their english speaking colleagues who deal with international customers bearing in mind i called their separate number for international customers (excluding german, swiss or austrians who have a separate free call back number from amazon.de) at my cost on a number they provide for international customers like me.
if you take the time to amazon.de customer services contact us page, and use the option for phone contact, they will call you for free if you are in germany, switzerland or austria. but for other countries they give another number international customers can call. You are the twunt if you expect a company that gives a separate number for international customers to call from outside germany / austria / switzerland but still speak only german. jerk.
for your information they do have customer service operators that speak english and i spoke to two of them who were good. they also have reps who write back to you in engish and they wrote back to me in english. and they wrote back to me in english by email informing me of new stock as i wanted to buy another note.
twunt yes but thats you sir and not me!
why because they allow me to use my uk account name and passowrd to buy from that website with delivery to the Uk and EU wide warranty and they do have reps thats speak and write english, all that ***** had to do was forward me to one instead of hanging up. That goes against their own customer service moto to provide the best customer service of any company.
rant over.
Right I finally got an email back claiming to not know why I can't order a new note (while in stock) and when I asked why I couldn't order from their warehouse they said they do not ship from warehouses to the uk? I would have though most products make that leap?
Anyway with the prices becoming stupid I guess I will just pass in the note for now since it was going to be replacing my half dead optimistic 2x but it looks like I will be holding on a while longer lol
Thanks for the help and suggestions guys/gals, I will be a note owner some day and.....I'LL BE BACK!!!
Sent from my Optimus 2X using XDA App
Hi!
Here some galaxy notes in stock: http://www.electronic4you.at/samsung-galaxy-note-n7000-blue-16gb-129711.html
(Austrian company)
regards
Okay I was ordering the nexus 4 and it kept giving me errors over and over again and it never once said it completed the purchase but I have this in my google wallet. Does that mean I got it? I never got a confirmation email either.
(Look at the picture below)
If it showed up in your Google Wallet, then you got it.
I ended up with the same thing, Took about 20 mins for the email to show up. From what I have heard/read it seems like if you get an error on the final step of the wallet process (after selecting payment method and address) they seem to be processing the order.
Yeah, I got a "Problem processing order" error on the final page when ordering (after selecting payment method and delivery address). It showed up in my Wallet account, and I got a confirmation email. Just to make sure, I rang Google Support and the guy I spoke to said from their end, everything had gone through fine.
Just waiting for payment to be taken, which the confirmation email said would happen when it was dispatched. Fingers crossed they get shipped out soon!
JPOKeefe said:
Okay I was ordering the nexus 4 and it kept giving me errors over and over again and it never once said it completed the purchase but I have this in my google wallet. Does that mean I got it? I never got a confirmation email either.
(Look at the picture below)
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I'm in the same situation,
Website kept failing constantly till it changed to coming soon.....
Then later I received 2 (even though I only wanted 1) "thanks for your order" emails.
Few minutes after those, I got 1 "your order has been cancelled"
My Google wallet shows 2 phones, one cancelled, one pending.
None of my orders went through due to website failure, so I too am wondering if I got one.
Sent from my HTC One X using Tapatalk 2
Kept having errors too. Eventually I got past the payment screen and got to a confirmation screen. Had nothing show up in Wallet until about 2hrs later then had 2 orders show up and got 2 confirmation emails. Wont let me cancel one of them now either.
Erm..... phone Google and ask them? They are the ONLY ones who will be able to tell you for sure.
If you are happy with people speculating, then I would say that yes you got one.
Sent from my GT-I9300 using xda premium
Hi
Just had the following from EE:
---------------
Dear EE Customer,
Thank you for applying for your free Sony SmartWatch 2 as part of the Sony Xperia Z1 promotion. To be eligible for this free reward you are required to have pre-ordered the Sony Xperia Z1 between the 1st September 2013 and 20th September 2013 on EE.
Unfortunately, your details do not meet the pre-order requirements during the designated period. If this is an error and you did pre-order your Sony Xperia Z1, please email us at [email protected] with all of the following information:
1 proof or your pre-order being between 1st September and 20th September 2013 e.g. receipt or email order confirmation
2 telephone number
3 IMEI number
4 the address the phone/EE contract is registered to
Please allow up to 10 working days for a response to your email.
Kind Regards,
The EE and Sony teams
--------------------
And my response:
This is getting ridiculous. My Z1 was pre-ordered on around 13th Sept. I have already made the claim, then at your request, I sent you a copy of the delivery note. This smells like yet another delay tactic.
1) I have attached the invoice once to this email (again)
2) Telephone No is xxxxxxxxxxx
3) IMEI: xxxxxxxxxxxxxxxx
4) Billing addr: xxxxxxxxxxxxxxxx
Please sort this out ASAP, I am getting a very sour taste over this whole affair. If EE offers me something for free to tempt me into signing up for a contract, then I expect a timely fulfilment of what I was offered. Not any old excuse to get out of honouring the deal.
--------------------------------
Very peeved with the cheeky blighter's at EE ...
Nigel
Eh, dunno what has been going on before but aren't you overreacting? They say 'if this is in error please provide us with" so why don't give em the benefit of the doubt and assume that after providing that data it will be fine?
I would be very annoyed by the 'please allow 10 working days for a reply to your mail' though, that's just pretty awful.
dagrim1 said:
Eh, dunno what has been going on before but aren't you overreacting? They say 'if this is in error please provide us with" so why don't give em the benefit of the doubt and assume that after providing that data it will be fine?
I would be very annoyed by the 'please allow 10 working days for a reply to your mail' though, that's just pretty awful.
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I'd tend to agree with the overreacting part except in reading the OP's response to EE it appears they'd provided this information already and EE is acting as if this was the first communication. Sounds like EE is very unorganized.
Agreed
Fact is they never bothered to respond to two previous emails asking what the delay was, and when I got through on the phone, they asked that I scan/email receipt as this would speed things up. Did this, heard nothing. Then tried to phone them, discovered they are no longer taking phone calls and was told to email prev address instead via recorded message. I know from prev 2 emails that they don't bother to respond to emails sent to this address. Then, this morning, I received the email in the OP.
I reckon I am perfectly entitled to be pished off with them!
Nigel
Sent from my C6903 using Tapatalk
I got a notification around the 9th/10th apologising for the delay and that my watch will be dispatched soon. Then i got a text on friday from dhl to say it's on it's way. and monday lunch time they delivered it.
Got the same email. Sent them my details however I no longer have any order confirmation emails about my Z1. Let's see what happens...
Sent from my C6903 using xda app-developers app
veletron said:
Fact is they never bothered to respond to two previous emails asking what the delay was, and when I got through on the phone, they asked that I scan/email receipt as this would speed things up. Did this, heard nothing. Then tried to phone them, discovered they are no longer taking phone calls and was told to email prev address instead via recorded message. I know from prev 2 emails that they don't bother to respond to emails sent to this address. Then, this morning, I received the email in the OP.
I reckon I am perfectly entitled to be pished off with them!
Nigel
Sent from my C6903 using Tapatalk
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Yup, you sure are ( I just didn't really get that from the first post). But sounds like terrible customer service, unfortunately happens too often still. Hope it'll work out in the end!
I'm trying to register my devices (s8 & S8+) for the Samsung Promotions but I keep getting IMEI or Mac-Address not found... I have tmobile phones, anyone else have success in registering their phones?
Might have to wait until Friday which is technically the release date. The Lg promotions for the g6 had the same issue.
Yeah mine isn't working either. I'll wait until Friday or Saturday and try again.
Got mine done with no issues but when I hit the order button for the vr, headphones and sdcard it said my cart was empty. Called samsung via home phone and on hold for 25 minutes. She said she would straighten it out, got a call back in 15 minutes and she took my credit card information via phone, received an email stating the order went through. Asked her when she thought they would ship and she said after the 20th.
I would highly recommend doing it from the phone rather than their web site. Mine went through okay but I wanted the headphones bundle. Even though I had that selected, it processed it as vr only it looks like. Still stuck waiting for them on the phone.
wtf.. You may want to check your email. I tried and kept getting errors. I wanted to pay the extra $99. I get an email that says my submission was approved. It was approved for just the headset. On the website it wouldn't take my im/wifi mac on Samsung pay it kept saying socket errors. Somehow it went through for the just the headset. I'm on the phone now...
no issues registering for, and then ordering, the full immersion package through the Shop Samsung app. Just got the confirmation email that my order is being processed and I will get another email when it ships via 2-day air. One strange quirk, though... after I initially registered for the $99 promo option, I got an email saying that they had received my promo request and it could take up to 2 weeks to be processed, at which time I would receive another email with next steps on how to complete the order. That was yesterday. Today, I went back into the Shop Samsung app and saw the order option in the promo tab and it worked like a charm.
What are you all using for proof of purchase in the shop samsung app?
I thought this promotion was supposed to be free! What's this $99 all about?!
Sent from my XT1585 using Tapatalk
theprfct10 said:
I thought this promotion was supposed to be free! What's this $99 all about?!
Sent from my XT1585 using Tapatalk
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$99 is for getting AKG headphone and 256GB MicroSD card which apparently have a combined retail value of $300-$400 something. Also this is in addition to the VR bundle you anyways get for free
Submitted through app, said I was under review, just checked through the website and it says approved.
Mine is worked fine. I used samsung shop app
The app says I've been approved but no where does it give me the option to buy it.
idksomuch said:
The app says I've been approved but no where does it give me the option to buy it.
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Click to collapse
Same
Also had success in the samsung shop app after a failed attempt on the website.
I really wish they'd do this kind of promotions in europe...
Applied 30 minutes ago, went with the upgraded package, did it on the comp, instant approval, went to click the buy button, and the page didn't load with no way to get back to it. 10 minutes later I get an email confirming the approval and a link to buy the upgraded package. Clicked the link and it added it to my cart. Interesting thing is it seems that you can order more than 1 (or at least change the quantity), only ordered 1 though so don't know if you can actually get more. Checked out and got an order confirmation. Says it's expected to ship in 2-3 days with expedited shipping.
Someone who doesn't want their vr? In Europe we get nothing
Thanks dude didn't, thing about ordering threw the app. I did the first part on the website and thought I would have to wait the two weeks for the immersive bundle. Props
Th3rdBorn said:
What are you all using for proof of purchase in the shop samsung app?
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The pdf document from the T-Mobile site, your eip agreement.