[Q] WhatsApp Fail to recover backup from nexus one to nexus 4 - Nexus 4 Q&A, Help & Troubleshooting

Hi all,
I just bought the nexus 4 two days before, there are serval problems encounter when i restore my whatsapp hisory:crying:
I followed the steps below to restore whatsapp chats:
1) on my old phone, I transfer the /sdcard/WhatsApp/ whole folder to the nexus4 main folder
2) Install the updatest whatsapp on nexus 4 and register and then it said there is a backup file founded, asked if I would like to restore it.
3) I clicked restore, so whatsapp processes.... for around 1-2 minutes, whatsapp quits itself, prompts "Unfortunately, whatsapp has stopped"
The whatsapp version on both my nexus 1 and nexus 4 are the same and updatest.
So how can I restore my chat history? Many Thanks!
Remark:
Nexus 4 4.3 Stock rom & Kernel ; rooted Whatsapp version 2.11.85

I would just try and use titanium backup then and transfer it over to the nexus 4. Hope it works out.

Could you try to backup your data of whatsapp on your old phone again (Whatsapp -> settings -> chat settings -> backup conversation). Transfer it again to your N4 and wipe the data of whatsapp on your N4. Open a file manager and delete the /sdcard/WhatsApp/ folder on your N4
Open whatsapp, log in and and try restoring the backup
Sent from my Nexus 4 running Android 4.3

mihahn said:
Could you try to backup your data of whatsapp on your old phone again (Whatsapp -> settings -> chat settings -> backup conversation). Transfer it again to your N4 and wipe the data of whatsapp on your N4. Open a file manager and delete the /sdcard/WhatsApp/ folder on your N4
Open whatsapp, log in and and try restoring the backup
Sent from my Nexus 4 running Android 4.3
Click to expand...
Click to collapse
It still doesn't work when i try above method:crying::crying:
By the way, thank you for your reply

pclkh said:
It still doesn't work when i try above method:crying::crying:
By the way, thank you for your reply
Click to expand...
Click to collapse
Try an older version of whatsapp then. So download an older apk and try restoring the backup and install the update then. Maybe it's a bug in the latest version of whatsapp?
Sent from my Nexus 4 running Android 4.3

mihahn said:
Try an older version of whatsapp then. So download an older apk and try restoring the backup and install the update then. Maybe it's a bug in the latest version of whatsapp?
Sent from my Nexus 4 running Android 4.3
Click to expand...
Click to collapse
I have tried this method before but the WhatsApp forced me to install the updatest version before restoring

pclkh said:
Hi all,
I just bought the nexus 4 two days before, there are serval problems encounter when i restore my whatsapp hisory:crying:
I followed the steps below to restore whatsapp chats:
1) on my old phone, I transfer the /sdcard/WhatsApp/ whole folder to the nexus4 main folder
2) Install the updatest whatsapp on nexus 4 and register and then it said there is a backup file founded, asked if I would like to restore it.
3) I clicked restore, so whatsapp processes.... for around 1-2 minutes, whatsapp quits itself, prompts "Unfortunately, whatsapp has stopped"
The whatsapp version on both my nexus 1 and nexus 4 are the same and updatest.
So how can I restore my chat history? Many Thanks!
Remark:
Nexus 4 4.3 Stock rom & Kernel ; rooted Whatsapp version 2.11.85
Click to expand...
Click to collapse
simple
create a new directory on your N4, call it TEMP, copy into it the entire whatsapp folder from the old phone
now go onto your N4 use ezfiler, find the whatsapp folder and move into it the databases profile pictures and media folders
not detach from the pc
start whatsapp on your android and it will restore the message and all work
enjoy

pclkh said:
Hi all,
I just bought the nexus 4 two days before, there are serval problems encounter when i restore my whatsapp hisory:crying:
I followed the steps below to restore whatsapp chats:
1) on my old phone, I transfer the /sdcard/WhatsApp/ whole folder to the nexus4 main folder
2) Install the updatest whatsapp on nexus 4 and register and then it said there is a backup file founded, asked if I would like to restore it.
3) I clicked restore, so whatsapp processes.... for around 1-2 minutes, whatsapp quits itself, prompts "Unfortunately, whatsapp has stopped"
The whatsapp version on both my nexus 1 and nexus 4 are the same and updatest.
So how can I restore my chat history? Many Thanks!
Remark:
Nexus 4 4.3 Stock rom & Kernel ; rooted Whatsapp version 2.11.85
Click to expand...
Click to collapse
Hello,
I have the exact same problem! I want to copy my chat history from my Samsung Galaxy S1 (2.3.6) to my new Nexus 5 (4.4.2).
When looking in my System Log file it says that it has something to do with SQLite. These are some lines in the Log file concerning Whatsapp:
"E/DefaultDatabaseErrorHandler (3784): Corruption reported by sqlite on database: /data/data/com.whatsapp/databasesmsgstore.db"
"E/AndroidRuntime (3784): java.lang.AssertionError: android.database.sqlite.SQLiteDatabaseCorruptException: Database disk image is malformed (code 11), SQLiteConnection.java,-2"
"E/SQLiteLog (3784): (14) cannot open file at line 30191 of [00bb9c9ce4]"
"E/SQLiteDatabase (3784): Failed to open database '/data/data/com.whatsapp/databases/msgstore.db' "
"E/SQLiteDatabaseException: unknown error (code 14): Could not open database"
"I/sqlite_db_corrupt (3784): /data/data.com.whatsapp/databases/msgstore.db"
Can someone tell me how to fix this problem or how to find the error in my database file?

Related

[Q] Whatsapp not detecting "phone"

Hi, has anyone been able to install the whatsapp app on the nook? I'm using the CM7 rom and when I open the app it tells me "couldn't identify your phone" is there a fix for this?
I am also looking for a fix... +1
Whatsapp is working on my NC.
I have just installed Whatsapp on my NC and Whatsapp is working. I have a rooted HTC Desire running MIUI and a NC also running MIUI.
I have Whatsapp running on my HTC Desire.
This trick works for me.
Make a backup of Whatsapp from your phone with MIUI Backup. Backup of the System is not necessary and also the rest of the apps. You can find the backup on your phone's sd card in the folder MIUI-Backup-Allbackup- for example 2011-xx-xx-xx-xx-xx
Copy this folder 2011-xx-xx-xx-xx-xx to your NC's sd card into the folder MIUI-Backup-Allbackup
Then you have to restore Whatsapp on your NC. Go to MIUI backup, select the folder 2011-xx-xx-xx-xx-xx, select Whatsapp and click on Restore.
Start Whatsapp and voila .
K_rulez said:
I have just installed Whatsapp on my NC and Whatsapp is working. I have a rooted HTC Desire running MIUI and a NC also running MIUI.
I have Whatsapp running on my HTC Desire.
This trick works for me.
Make a backup of Whatsapp from your phone with MIUI Backup. Backup of the System is not necessary and also the rest of the apps. You can find the backup on your phone's sd card in the folder MIUI-Backup-Allbackup- for example 2011-xx-xx-xx-xx-xx
Copy this folder 2011-xx-xx-xx-xx-xx to your NC's sd card into the folder MIUI-Backup-Allbackup
Then you have to restore Whatsapp on your NC. Go to MIUI backup, select the folder 2011-xx-xx-xx-xx-xx, select Whatsapp and click on Restore.
Start Whatsapp and voila .
Click to expand...
Click to collapse
But they're not running MIUI... so that won't work for them....
enriquealo said:
Hi, has anyone been able to install the whatsapp app on the nook? I'm using the CM7 rom and when I open the app it tells me "couldn't identify your phone" is there a fix for this?
Click to expand...
Click to collapse
I guess my first question would be WhatsApp Messenger or WhatsApp Wallpaper?
You might wanna try to use my IMEI generator and see if that makes a difference... wouldn't be the first app we came across that needed one of those
I just installed WhatsApp Messenger on my NC and it ran... it sent verification message to my cell number.

[Q] Unable to restore Whatsapp backup from S2 to S4

Hi, just got a new S4. Transferred by Whatsapp backup files from my S2 to the S4 device memory and installed Whatsapp. Clicked Ok when prompted if I wish to restore chat history. However, after the restore was completed, Whatsapp stopped working and the chat history was missing, together with the back up files.
Anyone encounter something similar and managed to restore successfully? Thanks!
I managed a restore without any issues....rather than just copying the backup files...copt the entire whatsapp folder to your phone memory and freshly install whatsapp and try restoring...I'm sure it will work
Hi sadeshmagic, thanks for responding. That was exactly what I did. I copied the whole Whatsapp folder (including sub-folders) and pasted onto the device storage. During setup, Whatsapp did recognise that there is an existing database and prompted if I wish to restore it, which I did. However, 2 seconds after restore is completed, Whatsapp stopped working. When I access Whatsapp, there are no old chats.
Tried going back to my S2 and making backups again then copy the Whatsapp folder to the S4, but the same thing keeps happening.

How to backup/restore text messages?

I tried SMS Backup+ and it doesn't work. It seems to backup everything, but when I restore, it just shows everyone's name in the text message list and each conversation is completely empty.
So I'm wondering 2 things:
1. Are there any apps that actually work for doing this right now with the Galaxy Note 4?
2. Can I manually extract my text messages? My phone is rooted. Here's the deal -- I'm flashing a new ROM and want to carry over my text message history. I would gladly do this manually if I knew how. I don't know where they're located or if this can be done.
lmills.117 said:
I tried SMS Backup+ and it doesn't work. It seems to backup everything, but when I restore, it just shows everyone's name in the text message list and each conversation is completely empty.
So I'm wondering 2 things:
1. Are there any apps that actually work for doing this right now with the Galaxy Note 4?
2. Can I manually extract my text messages? My phone is rooted. Here's the deal -- I'm flashing a new ROM and want to carry over my text message history. I would gladly do this manually if I knew how. I don't know where they're located or if this can be done.
Click to expand...
Click to collapse
Sign up to a Samsung account. This will back up texts, call logs, snote stuff etc when you set it to
http://forum.xda-developers.com/showthread.php?p=56676703
Sent from my SM-N910T using XDA Free mobile app
Why not use Kies?
pedmond said:
Why not use Kies?
Click to expand...
Click to collapse
It will work if both are samsung phones, otherwise you out of luck using kies.
Sent from my SM-N910T using XDA Free mobile app
Titanium backup
I use this.
lmills.117 said:
I tried SMS Backup+ and it doesn't work. It seems to backup everything, but when I restore, it just shows everyone's name in the text message list and each conversation is completely empty.
So I'm wondering 2 things:
1. Are there any apps that actually work for doing this right now with the Galaxy Note 4?
2. Can I manually extract my text messages? My phone is rooted. Here's the deal -- I'm flashing a new ROM and want to carry over my text message history. I would gladly do this manually if I knew how. I don't know where they're located or if this can be done.
Click to expand...
Click to collapse
Maybe you can backup via Titanium Backup or CWM
Sent from my Smartfren Andromax AD681H using XDA Free mobile app
lmills.117 said:
1. Are there any apps that actually work for doing this right now with the Galaxy Note 4?
2. Can I manually extract my text messages? My phone is rooted. Here's the deal -- I'm flashing a new ROM and want to carry over my text message history. I would gladly do this manually if I knew how. I don't know where they're located or if this can be done.
Click to expand...
Click to collapse
My Phone Explorer
http://www.fjsoft.at/
Backs up SMS text messages to PC and restores. Amazing app now also allows PC to view and control your Note 4.
Also look at the Samsung Smart Switch Mobile app.
Cheers
Tom
My Note 4 note for you.
Easy backup and restore from play store
Sent from my SM-N910T using XDA Free mobile app
TRT THIS 1
http://forum.xda-developers.com/showthread.php?t=2988846
I accidentally DELETED my messages. Unfortunately I wasn't able to back up my SMS prior to the incident. Is there any safe way to retrieve my SMS messages without rooting the phone (android version 5.0.1)?
Will appreciate any help. TIA.
connect your mobile to computer with samsung kies which can help u to backup info in it
I know this thread is too old , but who use kies !!!!! Note 4 dont use it
Use smart switch , there app for phone and for pc for backup or switching devices
Will the Samsung switch work restoring backed up messages (from stock rom) to a custom ROM (not TouchWiz based)?
yyumart said:
SMS Backup and Restore, free from the Play Store
Click to expand...
Click to collapse
Same here.
I do 27000 sms backup/restores after each wipe. The only problem - process is slow.
But maybe it's due the number of sms messages.
sharonsl said:
My favorite app is TunesBro Android Manager. you can only backup selected messages. In most cases, people only need to backup the messages he/she cares about.
For more details, here is a step-by-step guide: How to backup android sms to pc
Click to expand...
Click to collapse
I will prefer to Android Assistant App, which has the feature of one click backup and restore, very convinient.
For backup the text messages for Android , you can sync your account with Facebook then log in Facebook to the Android phone , you can copy these messages that you need to backup , after you copying is completed , you can withdraw from your phone, then login into your computer with the same Facebook account , then export data on your computer for backup , the text messages backup program is completely ,
For recover messages for Android , you can extract these deleted data form backup on computer ,
Is there an app that can compatible with data recovery and backup for Android ?
I use gosmspro for messages,it has it's own backup feature which can also be used to schedule a backup.

Samsung S4 I9505 no Whatsapp backup possible

Hi,
I can't perform a Whatsapp backup since January this year, regardless if Google Drive Backup is checked, if the Whatsapp app is stored in the local or on sd card memory, automatic backups are being cancelled, too.
After I hit "Backup", the Dialogue "Messages are being backed up" shows up, which closes after 10 sec without any error message.
I tried to contact the WA Support, but they insist that my S4 is rooted (which it isn't, maybe because of the custom ROM I use).
I have flashed my Samsung I9505 in January this year from CM 12.1 to CM 13. At the beginning, the phone ran smoothless except BT. After a while, WiFi stopped working as well. I tried to flash the CM 12.1 backup and radios without any success, just a new mainboard helped. I installed my CM 12.1 backup from January via TWRP from my old mainboard, which ran without any errors on it (after a fullwipe on the new one).
The phone works great, except the WA backup.
WA gets always updated to the current version, I have ~1,2 GB free internal memory, I tried to update to the latest CM 12.1 5.1.1 version from 12/26/2015, perform a backup via 4G, 3G, Wifi, with an without Google Backup checked, cleared the cache and wiped Dalvic Cache, there is no app deactivated.
I use Baseband I9505XXUHOD7 and Kernel: 3.4.107-cyanogenmod-gab9afd6clyde.
Running a custom ROM means you are rooted.
Now, I don't know why whatsapp wouldn't work on a rooted ROM, but if you want to backup you can use titanium backup.
GDReaper said:
Running a custom ROM means you are rooted.
Now, I don't know why whatsapp wouldn't work on a rooted ROM, but if you want to backup you can use titanium backup.
Click to expand...
Click to collapse
There is no root, please check the screenshot below.
Since there is no root, I can't use Titanium Backup, however, it wouldn't be the most practicable way to backup your Whatsapp history every time with Titanium Backup.
Besides that, I don't think this would work if I would like to transfer my history to a new phone on which WA Backup should work as intended as I won't flash the ROM/install root and void the warranty.
WA backup worked perfect with the old logicboard before flashing CM 13.
m_pa said:
There is no root, please check the screenshot below.
Since there is no root, I can't use Titanium Backup, however, it wouldn't be the most practicable way to backup your Whatsapp history every time with Titanium Backup.
Besides that, I don't think this would work if I would like to transfer my history to a new phone on which WA Backup should work as intended as I won't flash the ROM/install root and void the warranty.
WA backup worked perfect with the old logicboard before flashing CM 13.
Click to expand...
Click to collapse
Root has to be activated from developer options.
That is definitely a whatsapp problem if it worked before.
GDReaper said:
Root has to be activated from developer options.
That is definitely a whatsapp problem if it worked before.
Click to expand...
Click to collapse
Well, I haven't even unlocked the developer options until now..
Any idea how to convince WA doing it's job? Anybody with this problem before?
if you really want a backup it makes more sense that you either activate root or flash superSU yourself rather than wait on whatsapp to change their code just for you. they've already told you effectively that they aren't going to do anything for you and don't have to.
backing up the app and data with TiBu and copying the whatsapp folder achieves everything you want and has worked flawlessly for me many many times.
Well guys, got a new phone but the problem persists when trying to restore my history on the new phone and really need your help.
Got root on the old phone and saved the com.whatsapp folder of it with the key file and databases. How can I encrypt the msgstore.db to msgstore.db.crypt8?
I have tried the app Whatcrypt, which creates a msgstore.db.crypt file, as large as msgstore.db, but Whatsapp on the new phone does not recognize it as a backup file.
When using whatcrypt.com and uploading the key and msgstore.db, it tells me "Encryption failed / Incorrect account?"
Also tried Omni-Crypt app. It creates msgstore.crypt, which Whatsapp ignores as well ("searching for Backups" with waiting triangle for hours)
I don't know any other way and I'm literally stuck now
when i mentioned copying the apps folder i was thinking of the one on the root of your internal storage, not the one in Android/data/...
you can paste that onto a new phone and restore the app and data with titanium.
3mel said:
when i mentioned copying the apps folder i was thinking of the one on the root of your internal storage, not the one in Android/data/...
you can paste that onto a new phone and restore the app and data with titanium.
Click to expand...
Click to collapse
Of course I can copy the Whatsapp folder on the root of the storage but this folder only contains the wa media files of my old phone since there are no msgstore.db.cryptX files created by Whatsapp.
For TiBa I would need to root the new phone which is a S7 Edge and I would like to avoid this until the warranty has expired. It is not as easy to do repairs by yourself as the S4..
fair enough, have you tried copying both folders over and installing from playstore ? or rather, install the app but don't open it, copy over both folders and then try and see what happens...

ROM flashing and whatsapp backups on TB

Hello
I switch ROMs from time to time and whatsapp is the only app that gives me issues. Sometimes i even flash 3 ROMs in a day. I usually backup my apps using Titanium Backup and restore app+data once on the new ROM. There are times that i only backup whatsapp app+data as there is a 24 hour restriction on re-registering with whatsapp servers ( sms or calls ) . Anyone know a workaround this ?
I usually backup whatsapp app+data and then restore it once on the new ROM. The problem with this is that even though i get my whatsapp data back and apply the required permissions , I am still not able to get push notifications from whatsapp. I have to launch the app to check for new messages. For me to get the push notifications , i have to uninstall the app , reinstall and do the registration again.
Is this tied into Google connectivity services or Android ID as a new one is generated upon the TibU install ? How does everyone else get around this being a flashaholic ? :fingers-crossed:
likonvampire said:
Hello
I switch ROMs from time to time and whatsapp is the only app that gives me issues. Sometimes i even flash 3 ROMs in a day. I usually backup my apps using Titanium Backup and restore app+data once on the new ROM. There are times that i only backup whatsapp app+data as there is a 24 hour restriction on re-registering with whatsapp servers ( sms or calls ) . Anyone know a workaround this ?
I usually backup whatsapp app+data and then restore it once on the new ROM. The problem with this is that even though i get my whatsapp data back and apply the required permissions , I am still not able to get push notifications from whatsapp. I have to launch the app to check for new messages. For me to get the push notifications , i have to uninstall the app , reinstall and do the registration again.
Is this tied into Google connectivity services or Android ID as a new one is generated upon the TibU install ? How does everyone else get around this being a flashaholic ? :fingers-crossed:
Click to expand...
Click to collapse
This is a bug
Happened to me way before
This is what i do
Backup chats within the whatsapp settings (just to be sure if TB gives some prob, can happen so why not take precautions )
Then downlaod whatsapp from play store and restore your data when setting up the device
Or
Backup app+data from TB
Download whatsapp from store
And without opening it go into settings and give all the permissions and then switch to TB select whatsapp and select restore data only
And you should be good to go.
Cheers :highfive:
Sent from my Nexus 6P using XDA Labs
Thnaks I will follow your method next time , appreciated!
Why dont you just allow Whatsapp to do a backup of your messages (in the middle of the night) and then just use Whatsapp to restore them after you flash your new rom? Do you actually modify a lot of settings in Whatsapp?
uodii said:
Why dont you just allow Whatsapp to do a backup of your messages (in the middle of the night) and then just use Whatsapp to restore them after you flash your new rom? Do you actually modify a lot of settings in Whatsapp?
Click to expand...
Click to collapse
Backing up is not the issue , there is a 24 hour limit for registration to whatsapp servers . If SMS is used that option is taken away and then calling option gets available. If that's done too , you have to wait 24 hours

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