Samsung S4 I9505 no Whatsapp backup possible - Galaxy S 4 Q&A, Help & Troubleshooting

Hi,
I can't perform a Whatsapp backup since January this year, regardless if Google Drive Backup is checked, if the Whatsapp app is stored in the local or on sd card memory, automatic backups are being cancelled, too.
After I hit "Backup", the Dialogue "Messages are being backed up" shows up, which closes after 10 sec without any error message.
I tried to contact the WA Support, but they insist that my S4 is rooted (which it isn't, maybe because of the custom ROM I use).
I have flashed my Samsung I9505 in January this year from CM 12.1 to CM 13. At the beginning, the phone ran smoothless except BT. After a while, WiFi stopped working as well. I tried to flash the CM 12.1 backup and radios without any success, just a new mainboard helped. I installed my CM 12.1 backup from January via TWRP from my old mainboard, which ran without any errors on it (after a fullwipe on the new one).
The phone works great, except the WA backup.
WA gets always updated to the current version, I have ~1,2 GB free internal memory, I tried to update to the latest CM 12.1 5.1.1 version from 12/26/2015, perform a backup via 4G, 3G, Wifi, with an without Google Backup checked, cleared the cache and wiped Dalvic Cache, there is no app deactivated.
I use Baseband I9505XXUHOD7 and Kernel: 3.4.107-cyanogenmod-gab9afd6clyde.

Running a custom ROM means you are rooted.
Now, I don't know why whatsapp wouldn't work on a rooted ROM, but if you want to backup you can use titanium backup.

GDReaper said:
Running a custom ROM means you are rooted.
Now, I don't know why whatsapp wouldn't work on a rooted ROM, but if you want to backup you can use titanium backup.
Click to expand...
Click to collapse
There is no root, please check the screenshot below.
Since there is no root, I can't use Titanium Backup, however, it wouldn't be the most practicable way to backup your Whatsapp history every time with Titanium Backup.
Besides that, I don't think this would work if I would like to transfer my history to a new phone on which WA Backup should work as intended as I won't flash the ROM/install root and void the warranty.
WA backup worked perfect with the old logicboard before flashing CM 13.

m_pa said:
There is no root, please check the screenshot below.
Since there is no root, I can't use Titanium Backup, however, it wouldn't be the most practicable way to backup your Whatsapp history every time with Titanium Backup.
Besides that, I don't think this would work if I would like to transfer my history to a new phone on which WA Backup should work as intended as I won't flash the ROM/install root and void the warranty.
WA backup worked perfect with the old logicboard before flashing CM 13.
Click to expand...
Click to collapse
Root has to be activated from developer options.
That is definitely a whatsapp problem if it worked before.

GDReaper said:
Root has to be activated from developer options.
That is definitely a whatsapp problem if it worked before.
Click to expand...
Click to collapse
Well, I haven't even unlocked the developer options until now..
Any idea how to convince WA doing it's job? Anybody with this problem before?

if you really want a backup it makes more sense that you either activate root or flash superSU yourself rather than wait on whatsapp to change their code just for you. they've already told you effectively that they aren't going to do anything for you and don't have to.
backing up the app and data with TiBu and copying the whatsapp folder achieves everything you want and has worked flawlessly for me many many times.

Well guys, got a new phone but the problem persists when trying to restore my history on the new phone and really need your help.
Got root on the old phone and saved the com.whatsapp folder of it with the key file and databases. How can I encrypt the msgstore.db to msgstore.db.crypt8?
I have tried the app Whatcrypt, which creates a msgstore.db.crypt file, as large as msgstore.db, but Whatsapp on the new phone does not recognize it as a backup file.
When using whatcrypt.com and uploading the key and msgstore.db, it tells me "Encryption failed / Incorrect account?"
Also tried Omni-Crypt app. It creates msgstore.crypt, which Whatsapp ignores as well ("searching for Backups" with waiting triangle for hours)
I don't know any other way and I'm literally stuck now

when i mentioned copying the apps folder i was thinking of the one on the root of your internal storage, not the one in Android/data/...
you can paste that onto a new phone and restore the app and data with titanium.

3mel said:
when i mentioned copying the apps folder i was thinking of the one on the root of your internal storage, not the one in Android/data/...
you can paste that onto a new phone and restore the app and data with titanium.
Click to expand...
Click to collapse
Of course I can copy the Whatsapp folder on the root of the storage but this folder only contains the wa media files of my old phone since there are no msgstore.db.cryptX files created by Whatsapp.
For TiBa I would need to root the new phone which is a S7 Edge and I would like to avoid this until the warranty has expired. It is not as easy to do repairs by yourself as the S4..

fair enough, have you tried copying both folders over and installing from playstore ? or rather, install the app but don't open it, copy over both folders and then try and see what happens...

Related

Backup question

Hi!
I was a winmo user (samsung omnia) and I flashed the damn thing regularly, I mean like every week. So I had to reinstall everything from scratch. I don't want to be caught in that loop again, so I am asking you if it is possible to backup all my programs, data and settings and then just apply them after the flash.
Thank you very much, proud Legend user!
Backup contacts : hmm, you don't really have to do this, if you save your contacts on Google account, everytime you login to Google account on your phone, Contact list will be auto appear in People, even avatar pictures.
Apps : Use Astro File Manager to backup all apps in your phone, then flash another ROM, go to market to install Astro again, then backup apps from SD card.
Settings : hmm, I'm not sure you should do this, because everyrom is different, restore settings on this ROM to another ROM may damage your android. But you can always try Titanium Backup on Market.
Thanks! I am still wondering if I should flash because froyo is knocking on our doors.
slovenec88 said:
Thanks! I am still wondering if I should flash because froyo is knocking on our doors.
Click to expand...
Click to collapse
Yeah froyo is really close, right after the desire the EVO 4G got its OTA.
So I'm expecting the update within 14days I would say a week but that might be to optimistic.
source: http://www.engadget.com/2010/08/02/evo-4g-starts-getting-android-2-2-update-over-the-air/
You can def.ly try Titanium Backup to get all your Apps + data backed up. You can also try My back up pro to back up your SMS and MMS along with your call log, Alarm and other application. With my back up pro you can back up to the SD card or online....
Titanium Backup requires root. You can also use MyBackup pro. You can use been root (with more features) or not been root (only backups apps, but not settings, what is not so good)
You can also use ROM Manager (free in the Market) to backup you full ROM and configuration: it will backup everything on SD Card (except your SD card and you can quickly recover old ROMs with full confuration and apps.
So le me get this straight, with rom manager I will be able to back up the entire Rom... cause if something goes wrong and can not update a newer rom, I can always go and choose my previous rom for the recovery screen....
Caifan09 said:
So le me get this straight, with rom manager I will be able to back up the entire Rom... cause if something goes wrong and can not update a newer rom, I can always go and choose my previous rom for the recovery screen....
Click to expand...
Click to collapse
Yes, and everything will be exactly as in the moment you did de ROM backup. It is like a full hard disk image in a PC.
But, consider this:
With ROM Manager, you can have as many backups as you want and you can recover any one of them. BUT, you need to be able to boot your Legend to be able to launch ROM Manager (because ROM Manager is an application)
So, if you meet problems starting up a new ROM, you will need to load any rooted working ROM to be able to start up and launch ROM Manager (need to be rooted to be able to run ROM Manager).
As far as I know, if you use a ROM with A2SD feature, apps will be stored in the EXT3 partition of the SD card, and those apps WILL NOT BE INCLUDED IN BACKUP. So, if apps stored in the EXT3 partition changed, you will need to recover those apps with Titatium Backup.
There is another way to do a full backup called NANDROID, but I do not like it so much:
power off Legend, push "Back" bottom and Power On, select BOOTLOADER, select RECOVERY, connect USB cable to your PC, run "recovery-windows.bat" from your PC (from the same directory you used to root your Legend) and you will be able to select NANDROID BACKUP.
With NADONDROID BACKUP you can do also a full ROM backup, but you can store and recover only ONE backup/last backup. In addition, you need a PC to be able to run it. So, that is not very nice.
ok i see... thanks for the info....

[Q] Best way to switch builds and not loose everything

I am looking at switching builds but dont want to have to reinstall everything post the new build install on my sd card.
What back up system do people recommend, and do any actually allow a full backup/restore that will work?
If not then i will have to reinstall everything, but that seems a really long winded way about switching builds!
Thanks
I save the data .img file from the current build. Then I copy the new Android folder on the root of the mem stick. Then I put the data .img file from the old intall back in the new folder.
The above suggestion doesn't always work. If you're going to a completely different build then it may cause problems.
I use Titanium Backup Pro. It does cost, but not much and allows a full backup and restore of all apps and data.
i just use the free titanium backup to backup all my apps. google sync for contacts and then all i have to do it set up a couple of things like wifi and it work
I used to use the free version, but the last restore I did had nearly 200 apps in it, and you have to click "install" and then "ok" for every app with the free version. The paid one does it without you needing to do anything - that's the only reason I paid for it. (Oh, and it can freeze apps too, which is good for finding out what would happen if you uninstalled an app.)

[Q] Best Out... ?

I bought a Desire Z about two weeks before the 1.72.405.2 OTA update came along, and I allowed it to update (Yeah I know, this was after all my first Android device).
Anyway, lately my phones been running slowly and apps force closing, so I've decided to downgrade it and root it (psneuter method), and try some different ROM's.
What I was wondering is, what would be the best way without root, to backup as much of my data as possible, apps, sms, files, and also if possible a backup that I can use in case I scew it up, so I can get it back to the way it is now.
I have a copy of:-
RUU_Vision_HTC_WWE_1.34.405.5_Radio_12.28b.60.140e_26.03.02.26_M_release_155556_signed
which I believe is the stock ROM for this device, but as far as I know if it goes wrong I'll be unable to flash this as the update won't allow me to flash an earlier version..
Would I be able to mount and then backup the whole phone using adb or any other method.
I've been reading about it for a while now, and while I have lots of bits of information, I've been unable to find a good solution.
Thanks,
...John...
j0hn0n1 said:
I bought a Desire Z about two weeks before the 1.72.405.2 OTA update came along, and I allowed it to update (Yeah I know, this was after all my first Android device).
What I was wondering is, what would be the best way without root, to backup as much of my data as possible, apps, sms, files, and also if possible a backup that I can use in case I scew it up, so I can get it back to the way it is now.
Click to expand...
Click to collapse
Without root, a good app to backup your other apps is astro file manager, its available free from the market, you just have to hit menu, tools and it'll back up all the apps on your sd card, in terms of files, just make sure their all on your sd card and they'll be fine
Not sure how to back up SmS but i know their are apps out their, a point you may have forgotten is to make sure you back up your contacts as they all get wiped and I made this mistake, the easiest way to do that is to make sure your contacts sync up with your google account so after rooting, you can just sync them back,
Hope i helped!
Use google to remember what apps you've downloaded from market. Once associated, when you flash a new rom, google will automatically redownload all your associated apps. For sms, i suggest you download GoSMS and use their internal backup feature. It will save to sd and be visible to your stock sms app as well on restore.
Sent from my AOSP Virtuous Desire Z using XDA App
Ya but too many times google starts restoring apps that I uninstalled months ago. Great idea but bad implementation imo.
Sent from my HTC Vision using XDA Premium App
Sorry I haven't replied, was in work all day yesterday.
I have Astro File Manager, but I hadn't even considered it, thanks. I have my contacts sync'd with Google, so it seems that as long as I backup my files and sms everything else should be done automatically anyway.
Go SMS seems worth getting anyway, as the bog standard Android messages app is seriously dull. I'll give it a try.
I had wondered about Google Market restoring apps, but I thought it would only reinstall apps that were installed at the last sync.
If you install an app and it screws up your phone, and do a factory reset then Google will just reinstall the app that caused all the problems in the first place.
Definitely a good idea, but needs more work.
Anyway, thanks for all the info, I'll give it try tonight, when I get back from work.
...John...
I find SMS Backup & Restore to be the best app for this purpose and I wouldn't recommend the backup feature from the market, as you said it is likely to give problems.
Without root though, the backup choices are somewhat limited for apps and such.
I've been using Super Manager by gpc. It works pretty good, plus offers a ton of other features that can be used with or without root.
I've backed up what I could, although it's typical that as soon as it's all gone I realised things that I should have wrote down (I had been using the wallet/pocket app and although I backed up all my apps, I'm guesing it won't have backed up any of the passwords, logins, bank details, etc).
Anyway, I've downgraded and successfully rooted my phone (through gfree), I have CID: 11111111 and S-Off, but I haven't installed and ROM's yet as I read somewhere that you are supposed to wipe everything between ROM's, am I wiping the Davlik cache or doing a factory reset (I mean won't the factory reset just reset my stock ROM back to it's original condition).
I'm also wondering about finding custom ROMs, on my dell streak I had installed ROM Manager and could get a list of any that were available.
I first installed ROM Manager and used it to flash recovery, but this time I've installed CWM first, so would it be safe to install ROM Manager now, will it want to flash a recovery over the one I have already.
Or is it not advisable to use ROM Manager, as I have previously heard of a few problems it may cause.
Thanks ...John...
Rom manager shouldn't give any problems, but for custom roms it's best to take a look at the development forum. If you don't like that you can still use the list in rommanager, it might be just me who prefers downloading roms to my pc first.
But before you install any of them I recommend you make a nandroid backup from recovery just to be safe.
I think the issues were that some people, not all, found problems flashing some of the gingerbread roms via Rom manager. Better to save the Rom to SD and then flash it via CWM.
Right I've done a nandroid backup, and I've saved one to another mSD card which I can keep somewhere just in case (probably a bit over cautious, but...).
I thought that by saving apps to an sd card, they would run from the sd when I restarted my phone, even the ones that I had moved previously with the application manager in settings are not seen.
Still reinstalling the ones I want isn't really that bad.
Seriously, somebody needs to sort out the Markets app backups feature, when I was setting up the phone at first, I specifically chose to not automatically sync with Google and that I would do it manually when needed. Then I went in to the market to get a file manager and the download failed, it was only when I looked at what was going on I realised it was already downloading and reinstalling 96 apps. I looked around for a 'cancel all' option and there isn't any, so I had to cancel them all one by one and then uninstall the ones that had managed to install.
A simple checklist to select the apps you want would be great, oh, and a cancel all button would be a bonus.
Anyway, things are not as much fun when they're too easy.
Thanks ...John...

Titanium Backup Crashes If You Try To Restore

So over the weekend, I chose to root my phone and get the newest 10u update (model h918) and everything seemed to work fine and everything works well.
However, that changed when I transferred my titanium backup files to my v20 from my note 3 and tried to restore a few games. The thing is that I can backup apps, but can't restore them at all. It crashes in response to it. I've checked google play store reviews and others are experiencing this on the model number, so I hope that there can be a fix to this.
Here's what I did:
Dragged and copied all the backup files from my note 3 to my computer
Created a com.kermidas.TitaniumBackup folder into my sd card.
Dragged and copied all the backup files from my computer to v20
Tried to restore from files, crashes every time.
Tested to see if backing up works, indeed it does.
Restarted my phone and tried again, fails.
Uninstalled and reinstalled
Same thing happens again.
If there's something wrong I hope I get to fix it, otherwise oh well, guess I have to get used to it.
Looking forward for a fix, so please give me some suggestions.
Thanks
ZenovajXD said:
So over the weekend, I chose to root my phone and get the newest 10u update (model h918) and everything seemed to work fine and everything works well.
However, that changed when I transferred my titanium backup files to my v20 from my note 3 and tried to restore a few games. The thing is that I can backup apps, but can't restore them at all. It crashes in response to it. I've checked google play store reviews and others are experiencing this on the model number, so I hope that there can be a fix to this.
Here's what I did:
Dragged and copied all the backup files from my note 3 to my computer
Created a com.kermidas.TitaniumBackup folder into my sd card.
Dragged and copied all the backup files from my computer to v20
Tried to restore from files, crashes every time.
Tested to see if backing up works, indeed it does.
Restarted my phone and tried again, fails.
Uninstalled and reinstalled
Same thing happens again.
If there's something wrong I hope I get to fix it, otherwise oh well, guess I have to get used to it.
Looking forward for a fix, so please give me some suggestions.
Thanks
Click to expand...
Click to collapse
what did you use to root the lg phone? which su mgr?
did you change the name space manager or whatever titanium backup errors on startup?
Alibaba0101 said:
what did you use to root the lg phone? which su mgr?
did you change the name space manager or whatever titanium backup errors on startup?
Click to expand...
Click to collapse
I used lafsploit with Magisk 17.1. I did get a "this su may not be compatible with titanium backup, if not, try using SuperSU" obviously we know what happened to that however...
ZenovajXD said:
I used lafsploit with Magisk 17.1. I did get a "this su may not be compatible with titanium backup, if not, try using SuperSU" obviously we know what happened to that however...
Click to expand...
Click to collapse
And you have magisk manager 5.9 or 6 installed? Does magisk have the same namespace settings as supersu? Did you try and install titanium backup from googleplaystore? You are trying non-system apps?
NVM this post I accidentally erased it while editing
Alibaba0101 said:
And you have magisk manager 5.9 or 6 installed? Does magisk have the same namespace settings as supersu? Did you try and install titanium backup from googleplaystore? You are trying non-system apps?
Click to expand...
Click to collapse
Magisk Manager version is 6.0.0, I did install Titanium Backup through play store and I'm only restoring non system apps. My namespace settings are Inherited Namespace, not sure what SuperSU has.
Seems a general issue which started since August security patch update.
Tried on two different devices (oneplus one and Mix 2S), both with Android P with August/September security patch and there is no way to avoid this FCs after the first one, at the best you can make it start on the first launch and restore only data, but if it crashes then for some reason it doesn't matter what you do, it will always crash after this.
mustang_ssc said:
Seems a general issue which started since August security patch update.
Tried on two different devices (oneplus one and Mix 2S), both with Android P with August/September security patch and there is no way to avoid this FCs after the first one, at the best you can make it start on the first launch and restore only data, but if it crashes then for some reason it doesn't matter what you do, it will always crash after this.
Click to expand...
Click to collapse
I have the May Security Patch, I have the system version 10u so I haven't updated to Oreo as of yet
I have the same problem on another device. I got a rom on which titanium worked before but now after a clean install not. I only changed the gapps pack. so I think and has something to do with different or newer packs.
Edit: fixes it by installing titanium 8.1.0 instead of newest build. But I needed to clean install rom because it kept crashing from the previous install
gohan456 said:
I have the same problem on another device. I got a rom on which titanium worked before but now after a clean install not. I only changed the gapps pack. so I think and has something to do with different or newer packs.
Edit: fixes it by installing titanium 8.1.0 instead of newest build. But I needed to clean install rom because it kept crashing from the previous install
Click to expand...
Click to collapse
I did a clean install of 10u when I unlocked my phone, but I found out that I can only restore data only, which I'm all good for, at least if anything it's livable, but still looking for fixes.
I had problems with some apps (usually system apps) but most of what i needed like google playstore apps restored fine. Apps that need accounts was always 50/50. I'm still on 10u too. There is a warning on titanium startup about if you have problems try turning off mount namespace separation. May be worth a try.
Also,
I'm running supersu on my v20.

[ROOT] Need help rooting my S8 SM-G950U please!

Hello, I have been looking for a way to root my device without flashing (deleting data on my phone) because I have a lot of data that can not be retrieved through a backup such as chat data that is saved on an app's server or only gives you access to back it up within the app. I cannot open my apps right now due to a malicious APK. My apps constantly crash until I reinstall them from the app store, but upon reinstalling them I lose all my data since I deleted the app without backing up first, I still have all the apps that I want to back up, but as stated they cannot be opened. The Google Play store, Samsung, and app developers cannot do anything to help, I've already been in contact with them numerous times. I want to root my phone so that I can create a Google Drive backup of the information in the apps or be able to copy the data to paste it over a newly reinstalled app. I know something like this exists for KIK.
I have heard that towelroot and framaroot don't delete data on my device when used to root, but I wanted to come here to know for sure. So if anyone can point me in the right direction or even walk me through it I would seriously appreciate it because this has frustrated me for a month now and I want to root it so bad.
Here's my device info;
-Model: S8 SM-G950U
-One ui version: 1.0
-Android 9.0
-Baseband version: G950USQU8DUA2
-Android security patch level: December 1, 2020
-Carrier: Sprint
Thank you for your time and assistance.
have heard that towelroot and framaroot don't delete data on my device when used to root, but I wanted to come here to know for sure.
Click to expand...
Click to collapse
Apps like this often install adware on your phone afterwards, so make sure to reflash ROM afterwards.
You don`t need root to copy non-system-related files. So make a backup of folder of your apps and after you will reflash ROM, install these apps and swap data.
Also, I don`t know any app that wouldn`t restore your messages after you reinstall it. Can you name me your messenger so I can try it myself to be sure?
Another option is to install antivirus.
0purple said:
Apps like this often install adware on your phone afterwards, so make sure to reflash ROM afterwards.
You don`t need root to copy non-system-related files. So make a backup of folder of your apps and after you will reflash ROM, install these apps and swap data.
Also, I don`t know any app that wouldn`t restore your messages after you reinstall it. Can you name me your messenger so I can try it myself to be sure?
Another option is to install antivirus.
Click to expand...
Click to collapse
I created a backup with Smart Switch, but I am not that confident in that backup. From what I've seen it backs up most of the data, but I don't know how chat data from messaging apps are handled with backups. Is there a more precise backup that copies over all data exactly as it was on my phone in this current state with all accounts logged into as I am now?
The apps I am concerned for their data are LINE, HelloTalk, KIK, and songs I saved with Shazam since I never linked an account to it. WhatsApp used to be on this list, but a friend told me that WhatsApp locally saves its data to the device's storage so I was able to backup the data just by reinstalling WhatsApp and restoring from internal storage.
It was directly stated that LINE data would not be backed up through Samsung Switch. If you could make an account on these apps, send some messages, and do a backup and restore to see if the messages transfer I would be grateful. I also have no idea if Shazam songs that were found without an account can be transferred as well.
I am sorry, I don't have a Samsung device. What you can do is go to your file manager and copy all folders you see to external storage. Then, after reflashing ROM, get data of wanted messaging apps back by pasting it to internal storage.
What about antivirus?

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