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Hi all
I lost my galaxy s2 two days ago. I called my phone a few times until the person who has found it, shut it down.
Unfortunately I did not activate utrack. All I have my IMEI. Here in Switzerland only my provider does blacklist IMEI-Numbers, so that sucks too.
Anybody got any idea, or should I leave it??
There is not much you can do if you didn't activate tracking in phone(samsungdive) or use some aplication for that purpose.
Tracking is i think.by.default active if u logged in to samsung account
Sent from my GT-I9100 using XDA Premium App
This app could have helped you, had you not called the number and warned the person that you are looking for the phone.
https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result
if the phone is still on you can still try to install that app via the link above.
Sign into the market on your PC using your google account.
Choose to install "Lookout Plan B" to your phone.
If it is on and with network connection, with your data remaining, it should be installed.
if who found your phone know a little bit about android i think the first thing he does is to delete your gmail account to prevent you from install apps from the web...so if you can't lock by imei there's nothing else you can do i guess
Inviato dal mio GT-I9100 usando Tapatalk
hey guys
Many Many thanks for that great input. I am talking about Plan B. The chance that somebody knowing about android found it, isnt that big. I did install it over the market and it said, that its going to be installed, so i am praying for my luck know.
Will keep you guys up-to-date.
Thanks once again.
for all these things (Plan B and Dive) to even work the phone must be on, must be on 3G data plan service, or be on Wifi. If you had the data off when you lost it, and the finder does not enable it by some rare miracle, you will never find it.
Most probably you are screwed OP. I lost my SGS1 the same way.
You can however try sending to your number a text message that says "Get $$ reward for this phone, call XXXXX" or something similar, and hope the crook will decide to return your phone. For this to work the phone must only be on and must be on a cell network (no data required).
Last option is to print reward ads and stick them to light poles in the area where you lost the phone.
kreoXDA said:
for all these things (Plan B and Dive) to even work the phone must be on, must be on 3G data plan service, or be on Wifi. If you had the data off when you lost it, and the finder does not enable it by some rare miracle, you will never find it.
Most probably you are screwed OP. I lost my SGS1 the same way.
You can however try sending to your number a text message that says "Get $$ reward for this phone, call XXXXX" or something similar, and hope the crook will decide to return your phone. For this to work the phone must only be on and must be on a cell network (no data required).
Last option is to print reward ads and stick them to light poles in the area where you lost the phone.
Click to expand...
Click to collapse
hmmm... And I thought my lost-phone-karma was positive, since I found and SGS1 a few months ago and returned it to the owner immediatly.
well, my only chance is, the phone will be connected to a wireless connection, since ive got my sim blocked through the provider. The hope is gone but who knows, miracles can happen
Firstly, good luck carthago, I hope you find your phone!
Secondly, and just for curiosity, does anyone know if could Samsung DIVE, Tektrak, Lookout and those similar tools can operate if the person who find the phone do a factory reset or flash a new firmware? I doubt that it could be possible, however I'm not an expert.
If there is no way for those tools to work after a factory reset or a flashing a new firmware, their usefulness is limited to the case that the thief either an idiot (regarding the factory reset) or computer illiterate (regarding re-flashing the phone).
In the case of free tools, any remote possibility of help is welcome, of course (better than nothing), however there are also many paid apps which purport to be THE solution this kind of problem.
No they don't work after factory reset
angelomaldito said:
Firstly, good luck carthago, I hope you find your phone!
Secondly, and just for curiosity, does anyone know if could Samsung DIVE, Tektrak, Lookout and those similar tools can operate if the person who find the phone do a factory reset or flash a new firmware? I doubt that it could be possible, however I'm not an expert.
If there is no way for those tools to work after a factory reset or a flashing a new firmware, their usefulness is limited to the case that the thief either an idiot (regarding the factory reset) or computer illiterate (regarding re-flashing the phone).
In the case of free tools, any remote possibility of help is welcome, of course (better than nothing), however there are also many paid apps which purport to be THE solution this kind of problem.
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA App
angelomaldito said:
Firstly, good luck carthago, I hope you find your phone!
Secondly, and just for curiosity, does anyone know if could Samsung DIVE, Tektrak, Lookout and those similar tools can operate if the person who find the phone do a factory reset or flash a new firmware? I doubt that it could be possible, however I'm not an expert.
If there is no way for those tools to work after a factory reset or a flashing a new firmware, their usefulness is limited to the case that the thief either an idiot (regarding the factory reset) or computer illiterate (regarding re-flashing the phone).
In the case of free tools, any remote possibility of help is welcome, of course (better than nothing), however there are also many paid apps which purport to be THE solution this kind of problem.
Click to expand...
Click to collapse
All those tools are good IF you lost the phone, realized it right away, ran to the nearest computer and activated the tools, provided the phone is still reachable and on data network.
For the crooks who STEAL the expensive phones, the business is a fine tuned machine. 10 people run around stealing, and the immediately turn them off or remove battery. then they bulk-sell them to phone hackers who produce brand new freshly installed phones that can be sold at local flea market
Deactivating the IMEI I think will do anything only if the new owner tries to activate the phone on the same network.
First I was calling my phone again and again, cause I thought perhaps it was laying around somewhere and so I could hear it. But then that asshole had found out how to shut it down.
If you find something and theres no name and nothing on it, ok, if you keep that perhaps thats not exactly stealing. But if you shutdown a phone, because the owner is calling again and again, that is STEALING!
alcurtis93 said:
No they don't work after factory reset
There is two you can push to /system/app. One is sim checker. The other it locservice. I will check with vendor if the data can fire email notifications and passwords be made to survive
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Sent from my GT-I9100 using Tapatalk
I was just wondering: one of the features of those tracking apps is the possibility of wiping your data if you lose your phone. Therefore, if wiping your data in this way (which I don't know if it corresponds to a factory reset or is just a 'soft wipe') means that it will be no longer possible to locate your phone?
Sent from my GT-I9100 using XDA App
So I was in the taxi last night and my phone dropped out of my pocket, tried calling taxi company up and was no use! Im on orange and paying £41a month, is there anything I can do?
Unless you have security apps like seek droid or lookout to track your phone, then its gone. So sorry for you.
Thats why i never turn off data and gps on my phone. Doesnt hurt my battery life Coz it can last for hrs with this battery.
Sent from my GT-N7000 using XDA App
Thanks for your concern
hugorunes said:
So I was in the taxi last night and my phone dropped out of my pocket, tried calling taxi company up and was no use! Im on orange and paying £41a month, is there anything I can do?
Click to expand...
Click to collapse
Here are some things you can do:
1 - Call up Orange and cut the line incase your sim is used...
2 - Should you be insured simply report it as stolen and you will get a replacement
3 - Next time track & remote your phone - Should you loose it you can track it!
Omg open browser on pc. Go to google market and remote install lookout plan b
Sent from my GT-N7000 using xda premium
Also, you can remotely install "androidlost" that is an excellent application for finding your device, provided it's still online and trusted to your google account. Gives you geo coordinates, photo from front and back camera, can make it speak or whistle or show a message, can run a Web server to gain access to your own data, and can wipe or lock the phone remotely.
Ernesto de Bernardis
[from my Galaxy Note]
This is a situation for http://samsungdive.com
Try your samsung account on that site. It should tell you where the phone is.
sounds like you are UK based, so you should report the phone as lost to the police, obtain a reference number which you'll need for insurance claim, then as already mentioned, contact Orange. While reporting to the police, ask about getting the IMEI blocked and ask Orange the same.
Sorry to hear of your loss though, you'd not think a phone this big would be lost easily, makes a good point about tracking software to all of us, albeit at your loss. mine doesn't seem to have the Samsung remote option in the menu which is odd, KKA cf-rooted. Thought it was there in the original firmware but not there now.
Dave
I second the Samsung dive option , it can track your phone over 12 hours and show you where it's been. One you find it you can make it ring at full volume to prove its yours.
Sent from my GT-N7000 using XDA App
Samsung dive
Samsung Dive is very handy
What can you do? ...........not get so pissed next time!! ;-)
Sent from my Samsung Galaxy Note using XDA Premium app.
Really sorry about your loss.
There is an app on the market I have read about, called "Plan B" - it's meant for installing/using AFTER you have lost your phone.
I myself have not tried it, but should work if the phone hasn't been factory-reset and is still tied to your google account.
https://market.android.com/details?id=com.lookout.labs.planb
Hope you get your phone back!
Hey really sorry for your loss i can only imagine the pain of losing such an amazing phone, but i think the best way to retrive it is to go personally to the taxi company and kick up a fuss or something and see if you could get your phone back.
I really hope you do and if you do, use the samsung dive feature as its really awesome and is a life saver, i dont think you need gps turned on but you do need data usage on to track it
Once again i wish you lots of luck in finding it
To use SamsungDive, you will have to have a Samsung Account and is registered with SamsungDive. Your mobile tracker must also be on and whoever got your phone have not disabled it.
If you have a SamsungDive account and your mobile is locked and cannot be tampered with and the tracker is on then tracking your lost phone will be easy.
Thank you all for your suggestions I greatly appreciate it. Trying them all now and hoping one will work thank you again
Since you are in the UK, you can try the following.
Ask your mobile provider formally for a subject access request for all your data with your provider including call logs, SMS logs, internet logs, location data from mobile phone masts from the time your phone was lost. They cannot refuse a subject access data under the law. If they refuse then contact information commissioners office by complaint.
Use the call logs, location data etc to track person who took phone. even if they took the phone and sold it after trying it a bit the then location data and calls logs and internet email access, Facebook access etc should be useful to catch person. Police won't be interested at all from my friends experience. But if you get the data then they can't ignore you hopefully.
Best of luck. But try other methods suggested too.
Sorry to hear you lost your phone, it's made me think about what I would do in the same situation. I don't have a samsung account so can't use samsung dive, what other options are available to track a lost/stolen phone?
Again, sorry to hear of your loss OP, I would raise hell with the Taxi company, they will know which driver you were with and will contact him to ask if he found anything which of course he may deny.
AdzUK said:
Again, sorry to hear of your loss OP, I would raise hell with the Taxi company, they will know which driver you were with and will contact him to ask if he found anything which of course he may deny.
Click to expand...
Click to collapse
As you say, he may deny finding anything even if he did, but given that most cab drivers don't search their cabs after each fare, it's just as likely that a subsequent fare found and took the phone.
Regards,
Dave
Sent from my GT-N7000 using Tapatalk
I know how you feel. Just very recently lost my HTC HD2. Broke my heart. I loved that phone
Right so I tried everything apart from and still no luck apart from bubblesmoney idea which I will give a try but for that method to work would it need my sim card ? Cause I blocked that one so they can't use it
I've been checking for updates on my GT-I9505 and so far I've gotten that everything is up to date already and now all of a sudden I got the following message: Your device has been modified. Software updates are not available.
The most weird and infuriating is that I have purposely kept my S4 completely stock, no root, no nothing. All I've done is that I've installed a few alternative launchers.
As far as I've understood - I can use triangleaway to get back to official (I'm on baseband I9505XXUDMH6). But seriously, what's the point of that status anyway, if I don't root or flash and it still gets effed up???
Anyone seen or heard of something like this before??
What should I do, any suggestions?
At the moment I'm planning to go to the local (tech) store, where I bought this in August (or maybe end of July) and going to have a little chat, if they tell me, that it's my fault and that I must have done something, then Samsung Estonia, here I come....and if things go really south then I'm going to the Consumer Protection Agency (hope it has an understandable meaning....don't know the international equivalent), so far in Estonia they've managed to do something if things are really wrong and hurt the consumer.
I also realize that I'm furious at the moment, but I'm also really serious....worked my butt off to buy this phone and shown great restraint not to flash or root and something like this happens....
Let this be (warning sounds too harsh) note to all not rooted and trying to keep their warranty and if anyone can share some insight, suggestions, sympathy or whatever - thank you!
It's been over two weeks now.
I've been in contact with my retailer, they only recommended a factory reset and the clerk admitted that he's not too familiar with the subject.
Samsung Estonia takes a bit too long with each of their replies (as they're probably too busy with marketing all the time), but they have more helpful replies than the retailer - told me to go to a service center in Tallinn. They were able to be more helpful with other issues that I had raised.
I also read from their site, that the 4.3 update is live in Estonia since October 31st, so I wanted to try if Kies would update my device although the device status isn't official - it only showed that my device is up to date. I was just bored and decided to try OTA as well - surprisingly it didn't say that it wasn't able to update, because the device isn't official, but it said that my device is already up to date.
I rushed through the settings to check it out and now, totally out of the blue, my device is once again official.
Whoever might wonder upon this story in the future with a similar problem, I'm sorry that I couldn't help you and can only wish you patience, good luck and hope that things will turn out better in the end as they did for me (for the moment at least)
A new development:
After the device status turned official again, I found out that the 4.3 update should be live in the Baltic region since October 31. But my phone still didn't find it. Samsung Estonia finally said that it's probably the fault of a wrong region setting, but it has to be checked and can be changed for a fee, as warranty doesn't cover it. I've been checking for an update for the past couple of days and this morning the device status had changed to custom once again. Wrote to Samsung Estonia, that I'm fine with waiting for the update or paying for the region change, but a device status switching back and forth between official and custom is Samsung's fault and it should be dealt with by them.
Hopefully they'll get the message and will clear this mess with their own resources.
Hey there.
I had a similar 'issue' not long ago. I randomly browsed through the settings and the 'about' section to find that the device status was unofficial. I haven't rooted or flashed anything at all, however it didn't really create a problem. I then restarted my phone, then it said 'official' again only to change back to 'unofficial' again in about 10 minutes.
If i restarted and tried to update quick enough it would work, if the phone ran for a while I got the same message as you 'your device has been modified' or something.
I got the 4.3 update and the problem has since disappeared...
I started a thread too out of curiosity but no one seemed to know the answer. It might just be a little software bug
(Incase xda won't show the picture)
SIM card removed
Unable to detect your SIM card. Your device will restart to check for your SIM card
Restart (button)
Anyone else get this error? I can't do ANYTHING when this pops up. Can't pull down my status bar, no where to dismiss the message, can't bring up the app switcher, nothing. Only things i can do is hit the sleep button to turn off the screen or hit restart.
A few months ago, i'd get it maybe once a week. Then it got progressively worse to once a day, a few times a day, then eventually it would pop up 15-20 times a day, making my phone essentially useless. Went to an at&t store, and got a new SIM card, hoping that was the problem. That solved the problem for about a week, and it started getting progressively worse again. I'm now getting this error message about once or twice a day again.
I cracked my screen (not huge, just 2 long cracks) a few weeks after getting the phone back in august, so i'd have to replace the screen ($150 locally) before sending my phone into samsung, so i was hoping there was maybe a more simple fix and the SIM reader wasn't physically bad :-\
At&t Samsung Galaxy S4 32gb stock ROM, fully updated firmware, non rooted (can't figure out how)
The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.
They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
shamelin73 said:
The sim card issues Is a know issue. I would have samsung fix the screen and the sim card error.
They should fix the sim card issue under warranty but if you try to do the screen your self they may chard for the repair. Most likely like mine it was the main system board that needed to be replaced.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Click to expand...
Click to collapse
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Vinnie_Madrox said:
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Click to expand...
Click to collapse
Why not just buy a Sim tray for 10$ and replace it yourself??
SaHiLzZ said:
Why not just buy a Sim tray for 10$ and replace it yourself??
Click to expand...
Click to collapse
because that doesn't fix it nor does a new sim card it's a known Samsung problem and one I've been battling for months I believe it's a software problem that Samsung is aware of. Here's the other thread.
http://forum.xda-developers.com/showthread.php?t=2375982
"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC
---------- Post added at 01:06 AM ---------- Previous post was at 01:05 AM ----------
Vinnie_Madrox said:
I had my main system board go bad on my s3, and they told me if the screen is cracked, the warranty is automatically void. So i had the glass repaired locally ($130) and then shipped it out to samsung to get looked at. Unfortunatly they completely whiped the entire phone (internal memory) to replace the board, obviously. I'm really hoping they wouldn't have to do that with this phone, since it's just a piece on the board and not the board itself.
Are there any threads that talk about this issue? I'd like to do more research before spending the money to have it repaired
Click to expand...
Click to collapse
Here's the other thread and I've been fighting this bug for months and so far there's no easy fix I've tried them all
http://forum.xda-developers.com/showthread.php?t=2375982
"No soup for you! Come back one year!!"
Sent from my VisionX ATT SGH-I337 rocking CCC
You can also search for my username here and on android central. I was part of a few threads about this.
I also have a couple threads on AT&T support forums too.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!
The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!
The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.
Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.
Did anyone ever find a solid fix for this? I've been plagued with this problem and would really enjoy a solution.
DKOMofo said:
Did anyone ever find a solid fix for this? I've been plagued with this problem and would really enjoy a solution.
Click to expand...
Click to collapse
The same thing happened to me. Unfortunately for me I had to send it in to sing for it be get fixed. They replaced the pcb board along with many other things that fixed the issue. So if I'd have to say. Call samsung and have them fix it for you. Took a week to get it back.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
androidfine16 said:
The same thing happened to me. Unfortunately for me I had to send it in to sing for it be get fixed. They replaced the pcb board along with many other things that fixed the issue. So if I'd have to say. Call samsung and have them fix it for you. Took a week to get it back.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
Click to expand...
Click to collapse
And it seems as though it expired on August 6th of 2014
There might be a fix here give it a try it couldn't hurt
http://forum.xda-developers.com/showthread.php?t=2375982
"And on that bombshell it's time to end the show!"
Sent from my G900A powered by VisionX Rom Rockin XKRome
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
And it seems as though it expired on August 6th of 2014
Click to expand...
Click to collapse
I bought it through a third party too. From a local cell phone shop. But it wasn't tampered with inside so they gladly fixed it. Of you want I can send you the log report of the fix and you can see what you need to fix in order to get it working again.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
---------- Post added at 04:59 PM ---------- Previous post was at 04:52 PM ----------
DKOMofo said:
Not an option, I don't have a warranty on the device seeing as it was purchased through a 3rd party. I am very tech savvy and have plenty of resources (tool wise) at my disposal. Just can't figure out what is going on here.
---------- Post added at 08:56 PM ---------- Previous post was at 08:18 PM ----------
And it seems as though it expired on August 6th of 2014
Click to expand...
Click to collapse
I bought it through a third party as well. From a local cellphone guy. I didn't have warranty and they still gladly fixed it for me, bring that the device wasn't water damaged or tampered with. Here's the full log of their documentation of the fix. See if you can find out what exactly to repair.
*10/21/2014//18:17:33//STAFL2240//Telephone//Customer*
1) Inquiry:
Ibrahima Barry
Bps device is Carrier locked after repair.
2) Resources used:
4126952233
Fastlink>Policy>Unlocki
ngsamsungDevices>DeviceLocks
3) Steps taken:
sent phone to us.. Sim would not read... bp received phoneback from RSI... Bp say
s device was unlocked prior to sending it in device is no longer unlocked.. gave unlock code before. advised bp that samsung doesnt
access to unlock codes, and that he will need to speak to the devices cariier AT&T because they are the only people that can provide
carrier unlock assistance for that device.
4) Additional comments/Requirements:N/A
5) Outcome:
Bp disconnected the line
to call AT&T
*10/14/2014//18:41:26//0001773863//Telephone//ASC*
IBI PROCESS
*10/14/2014//18:41:25//0001773863//Telephone//ASC*
10/14/2014 5:40 PM-Monica Angon: The unit is shipped.
*10/14/2014//18:41:24//0001773863//Telephone//ASC*
10/14/2014 5:40 PM-Monica Angon: No hold amount
*10/14/2014//18:30:15//0001773863//Telephone//ASC*
IBI- PROCESS
*10/14/2014//17:42:19//0001773863//Telephone//ASC*
10/14/2014 4:42 PM-Melisa Salinas: QC Pass.
*10/14/2014//08:57:02//0001773863//Telephone//ASC*
10/14/2014 7:56 AM-Liodan Ortega: The unit has left the technician. SOLUTION: Replaced Cosmetic - Replaced Component - Replaced PBA
*10/14/2014//08:55:45//0001773863//Telephone//ASC*
10/14/2014 7:55 AM-Liodan Ortega: The Unit did not pass Quality Assurance Check.
*10/13/2014//12:34:31//0001773863//Telephone//ASC*
10/13/2014 11:34 AM-Liodan Ortega: The unit has left the technician. SOLUTION: Replaced Cosmetic - Replaced Component
*10/13/2014//10:37:11//0001773863//Telephone//ASC*
10/13/2014 9:36 AM-Beatriz Malagon: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Rocksolid77 said:
I haven't been able to confirm it yet but I think I might have a solution. I was going to wait a couple of days before posting but then I figured that I can post and collectively we can get a better sample size of data to come to a conclusion. I had long suspected that this was somehow due to location services as the problem first began for me when I downloaded Find my Friends and Glympse. I tried everything under the sun, factory reset, new roms, disable xposed, adding apps back one by one to find the cluprit (over 400!), paper in the sim tray to improve connection, everything!
The other day I had just freshly restored my phone from a Nandroid backup as I had noticed that when first restoring the phone would seem to remain problem free for a couple of days before I started getting the messages again. Well yesterday I was problem free until about 20 minutes after I first downloaded an application from the playstore following the reset. Then it hit me, all the other times the problem starting popping up again was always right after downloading all the of the application updates that piled up since my last backup. Initially I always thought that one of the application being updated was the problem (thus the adding of them one by one!) but in that moment I also realized that my Playstore app on the backup was the older version and would get updated when I made my first download. The problem must be with either The Play Store or Google Play Services! I used my trusty Rom Toolbox to go check the latest update for play services and, sure enough, play services had been updated maybe 5-10 minutes prior to the problem, probably receiving the prompt when I first tried to download something, or in the original cases, when I started the updates!
The Solution!
I froze Google Play Services as a test and low and behold, no pop up for over two days! But Google Play services is so engrained in our phones that suddenly my playstore didn't work, maps was acting wonky, and Google Now wasn't playing nice anymore. So I went back to Rom Toolbox and defrosted Play Service but turned off all location based intents, receivers, and services. Since then I'm almost 1 day error free and haven't seen any adverse effects in maps or navigation resulting in the disabled receivers, intents, or services. The answer seems to have something to do with Google Now's Location services which are constantly pinging your location. I haven't seen this fix recommended anywhere (and I've checked!) so hopefully this helps some of you out. I'd love to hear back about your results one way or the other.
Unfortunately for those of you who are not rooted, this fix does require root access and an root application manager that can manipulate receivers and intents. If you are not rooted you can try deleting the data from play services and removing updates. It may help temporarily but you may end up needing to do it regularly. You can also just disable play services all together if you can do with Google Apps.
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I've been getting the error for a couple of weeks on my stock AT&T GS4. I've had it since release from May 2013 so about 18 months old, and out of warranty. I just recently got the OTA update for 4.4.4 so I thought maybe it had something to do with that but looks like this has been an issue for a while, and not with just the GS4 (or just Samsung phones, but HTC and others also). So your solution made the most sense....something that is common on all the phones would be the Google Play services. After reading, I turned on the location services on my phone and it immediately got the SIM error. So after the reboot, I cleared the data for the Play services and am hoping this will take care of it. Pretty big issue if its caused by Googles apps/services.
Other solution I saw was this: http://forum.xda-developers.com/showpost.php?p=56806072&postcount=238
That is too involved for me to try out so I'm really hoping this Play Services thing will work. But the way he describes the issue is very similar to mine...seems to be the worst when I have the phone in my pocket walking around (although it does happen when the phone is just sitting there on the desk too). I've also noticed its a little better with wifi off.
msheikh25 said:
I've been getting the error for a couple of weeks on my stock AT&T GS4. I've had it since release from May 2013 so about 18 months old, and out of warranty. I just recently got the OTA update for 4.4.4 so I thought maybe it had something to do with that but looks like this has been an issue for a while, and not with just the GS4 (or just Samsung phones, but HTC and others also). So your solution made the most sense....something that is common on all the phones would be the Google Play services. After reading, I turned on the location services on my phone and it immediately got the SIM error. So after the reboot, I cleared the data for the Play services and am hoping this will take care of it. Pretty big issue if its caused by Googles apps/services.
Other solution I saw was this: http://forum.xda-developers.com/showpost.php?p=56806072&postcount=238
That is too involved for me to try out so I'm really hoping this Play Services thing will work. But the way he describes the issue is very similar to mine...seems to be the worst when I have the phone in my pocket walking around (although it does happen when the phone is just sitting there on the desk too). I've also noticed its a little better with wifi off.
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Hope it works! I ended up getting the messages again anyways though I do find that whenever the message pops up, if I delete Play Services Data it seems to last a little while before the next message. I'm still not totally convinced that it's not a software problem, as you said, it's an issue that happens on a couple of devices though it does seem to be epidemic on the S4. I've since given up on my S4 and just got my OnePlus One today! Personally, I've given up on Samsung. I've been a diehard Samsung fan for many years but my experience with my S4 has totally soured me on them; it's a piece of crap! They're becoming everything I've ever hated about Apple. I'm jumping ship to OnePlus; same specs, half the price. Except the lack of an SD card which really bothers me... But not enough to pay 300 bucks for it!
solved by switching filesystem to f2fs
I have been experiencing 'sim card removed' problem for almost 5months but recently when i switched filesystem from ext4 to f2fs i have not encountered the problem anymore, counting, 3days.
Here's what i did. I just installed cyanogenmod 12 for s4 i9505 by AntaresOne and just followed all steps from the link below including switching from ext4 to f2fs using TWRP. http://forum.xda-developers.com/galaxy-s4/i9505-orig-develop/rom-cyanogenmod-12-t2943934
Im sure that it has nothing to do with changing my rom from touchwiz4.4.2 to cyanogenmod 12[5.0.1 lollipop], which required wiping my data,cache and formatting my system, because i still encountered the problem with new the rom with the existing/default ext4 file system.
This is just pure observation, i cannot explain the mechanism with the use of f2fs in relation with sim card functionality. It has worked for me so far and the cyanogenmod12 in the link works really smooth. Please proceed with caution!
Just started getting this problem last week. Like the rest of the posters in this thread, I've tried a plethora of troubleshooting ideas to no avail. Pretty sure my phone is out of warranty but I will check...but the number of major and minor annoyances experienced with this phone and Samsung as a company ensure that I will never buy a Samsung phone again.
My i717 needed rebooted several times a day because of the SIM Card Removed error. After a few months, my charging port started going and ultimately broke. I've ordered two new ones, but they affect my cell reception, so I'm waiting on a third. Point is, after getting a battery wall charger and re-installing the old charging port board, the SIM Card error has stopped happening. Leads me to believe it has something to do with the charging port or the board it's connected to. Just my two cents.
Could you try liquidsmooth 3.2milestone. I had this issue as well but using this ROM i have no problems? Software vs hardware who knows!!
Sent from my SGH-I337M using Tapatalk 2
Hi,
Have same problem for while,and have tried many thing. In the end, I found that as long as I keep the NFL feature on. The phone seem to be OK. People try it out,hope it work out for you.
Ryan
I've had this issue since last year and posted in this thread back in November 2014 when it first started. Living with this for almost a year but it hasn't been too bad once I realized how it works. Basically every time I have to reboot the phone, the issue starts up. It'll last anywhere from a few days to a week or so but eventually it stops on its own. Those few days can be frustrating because it can literally reboot on you every couple of minutes at times. Obviously you have to reboot your phone every time you get the SIM error, but the trick is not to restart your phone otherwise because you never know which time it will finally be stable. I have gone months without rebooting my phone once I figured this out. Only time I reboot is when its forced because I can't get to a charger in time and the battery dies.
So this is the second S5 I've had and same issue. First one, people could hear me if I called, but if they called me 90% of the time they couldn't hear me on the 1st call. If they called right back or I called them it was fine, usually. I've seen a lot of complaints about this on the S5 online. I even have a copy of the my youmail voicemail that I made on my S2 that was crystal clear and more louder/pronounced if that makes sense, and the voicemail I made on my S5 was all fuzzy and kinda garbled like I was talking 4 feet away from it. Replaced with another S5, and it started happening again except now I'm rooted so no more warranty and they can't/won't do anything. Stock or rom, it happens. So I know a few S5 owners, 3 of them have the same problem. All different networks so not specific to any provider (like if it were an at&t issue etc).
I tried clearing the pin hole at the bottom but didn't seem to make a difference. People think the S5 does this maybe b/c it's water resistant and theirs a membrane inside that hole for the mic that makes it garbled. Speaker phone it works fine. Just pissing me off, I love the phone otherwise, but this is my work phone as well and it's so nice and professional to keep playing phone tag with clients .
This doesn't make a lot of sense. You say that this is a well known, widespread problem that happens on various carriers. Which is hard to reconcile with the fact that I haven't heard of the issue and few people here or anywhere else are complaining of it? We have over 500 S5's deployed in my workplace and zero reports of this nature. XDA has 6 million members and we don't see a trickle, let along surge of reports here either.
This is highly unlikely to be a hardware issue or we would be hearing about it a lot. Likewise if the issue showed up with any frequency due to a specific firmware version. It's most likely user settings and you provided zero details about your configuration. Or I would have said a carrier issue, but you not only didn't tell us who your carrier was but you dismissed this out of hand saying that you see the problem all over, including three S5 owners that you know yourself using different carriers.
Making user settings, how you use the phone the most likely cause.
There isn't much to work with unless you provide detailed information about your configuration. How about some links to the frequent occurrences of this problem that you said you see all the time. Link us to a recording of a representative call where the problem occurs. And any information that might suggest or exclude patterns, e.g. what carrier you use, what carriers your other 3 friends use, what time of day does this happen. Does it happen only in fringe areas, only with strong signals, only with wifi calling, et cetera.
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fffft said:
This doesn't make a lot of sense. You say that this is a well known, widespread problem that happens on various carriers. Which is hard to reconcile with the fact that I haven't heard of the issue and few people here or anywhere else are complaining of it? We have over 500 S5's deployed in my workplace and zero reports of this nature. XDA has 6 million members and we don't see a trickle, let along surge of reports here either.
This is highly unlikely to be a hardware issue or we would be hearing about it a lot. Likewise if the issue showed up with any frequency due to a specific firmware version. It's most likely user settings and you provided zero details about your configuration. Or I would have said a carrier issue, but you not only didn't tell us who your carrier was but you dismissed this out of hand saying that you see the problem all over, including three S5 owners that you know yourself using different carriers.
Making user settings, how you use the phone the most likely cause.
There isn't much to work with unless you provide detailed information about your configuration. How about some links to the frequent occurrences of this problem that you said you see all the time. Link us to a recording of a representative call where the problem occurs. And any information that might suggest or exclude patterns, e.g. what carrier you use, what carriers your other 3 friends use, what time of day does this happen. Does it happen only in fringe areas, only with strong signals, only with wifi calling, et cetera.
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Pry exaggerated as a bit frustrated. Away for business and on phone right now. I just googled various call issues and saw same/similar on other phones, quite a few S4 reports (like googling S5 can't hear me, or can't hear calls, or android can't hear calls etc). Again not exactly the same but similar, found older Android phones people talking about the same. S5 people I saw post in various threads on different forums, not necessarily made a thread of theirs (like they found an issue like that and bumped thread even if it was a different phone). I'm on AT&T, 3 friends one is T-Mobile and others are Verizon. Though theirs isn't near as bad as mine, theirs happens infrequently on both ends which makes me think maybe carrier related, whereas mine is almost always the caller on my end not hearing me well on the first call. I have two employees with S5s as well and no issues with theirs like this.
I don't know what user config info you want? I've rooted and flashed android for years, I hardly ever touch anything volume/call mod related. I don't know what settings you'd be talking about, stock or rom is the same (didn't install viper, didn't do anything with volume controls on DK as their borked on this version etc). Changed background noise on/off but didn't do anything.Not sure how I use the phone would do anything, they call, I answer, I call, they answer? Happens anywhere no matter signal, whether full bars at house, or office, or lose a few bars when traveling, time of day doesn't matter happens anytime. I just had a conference call where I ended having to use speaker phone for them to hear better but they still said it wasn't clear. Wife just called me and she said through the phone or speaker it's like I'm talking through a towel (speaker not as bad). My AT&T store said they've had a few people come in with complaints of call issues on their S5 but in various ways, and sometimes a factory reset worked, sometimes not. Which didn't work for me, and I blew a canister of air and use a small pin like some said they did to see if anything was clogged in the Mic port but no difference.
I'll be back in a bit, but I could try to record a call with my wife. And I'll upload the files from youmail voicemail where you can hear how loud/pronounced and clear my message is from my S2, and the garbled message from both S5's.
Think I fixed it, let's hope. So I went into safestrap, tried a few things, fix permissions etc. No difference. Restored a few times, no difference, did 3 factory resets, no difference. Each time I either message someone to call me to test, or I logged into youmail to record a new greeting and heard it fuzzy/garbly. Did one more factory reset, msg'd wife to call again, she called and first thing she said was omg it's way louder and cleaner sounding like I'm not muffled. I logged into youmail, did a new greeting and yup it's 100% normal sounding. So no clue why this worked all of a sudden with all my other tries today and before. My first S5 they tested at the AT&T store and it luckily did the issue there so they could hear what I meant and note it. They gave me a loaner and it was sent in, and I guess luckily it was reproducing that same issue when it was checked as they did a replacement since the phone was only 2 months old. And now that I think about it I doubt the tech or whomever was checking it out sat there and did multiple restores/resets like I did, and I guess I was really lucky they didn't get it and test only to have it operate normal like the 10% of the time or whatever it did.
Being rooted now sending in was pointless, as knowing people over the years that have even if sent with stock rom, warranty was denied. F'd up thing is they have to prove rooting caused the issue, I don't have the time nor want to deal with that crap. Example I love cars/trucks and mod everything we have, and with the Magnuson-Moss Act they have to prove your "mod" directly affected the failed part/problem. In the phone world you end up just getting transferred around and dealing with crap trying to sort that out. I have one of my cars modded (ctsv) with pulley swap, full exhaust with lt headers etc, custom tune yada yada, one of my trucks has custom tune/intake/headers/no cats/custom exhaust etc and neither had problems with getting warranty work done, b/c doing a custom tune and pulley etc isn't going to make your radio or nav fail. In the phone world on the other hand they'll tell you to pound sand, root and mic fails, oh that'll be our diagnostic fee part replacement $ have a nice day. lol
i'll try to upload audio files from youmail showing the sound quality difference when I get a chance. I know one of my friends tried a factory reset and didn't work. Guess I'll tell him and the other two to keep doing resets over and over till it works lol, whether that means 5 or 10 times. Why it didn't work on the 1st or even 2nd try is beyond me