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Coming across a problem with my DHD. The power button looks like its beginning to fail. I had it in my pocket and bits of sand and dust were getting into the edge around the power button and it got stuck. I got most of it out but its getting harder to press. Anyone else had this problem and maybe have a solution?
Ok its been a couple of days now and its pretty much useless now. The power button is constantly pushed in by whatever is stuck in there. I have to push it about 10 times to get it on or off. Going to take it to the store after work and tell them to replace it.
Seems like the Power button isn't. Pretty good. Mine is on the left side a bit higher than on the right since I bought it.
But I don't want a replacement, because the phone is sold out in Germany..
If it gives up its job, ill bring it to the store.
Please let me know what they say in the store
DN41
Sent from my Desire HD using XDA App
Im in australia, vodafone said 2-3 weeks for them to send it off and get it back =/
Im going to take it apart and see if i can clean it out first before handing over to warranty.
Safwah said:
Im in australia, vodafone said 2-3 weeks for them to send it off and get it back =/
Im going to take it apart and see if i can clean it out first before handing over to warranty.
Click to expand...
Click to collapse
Surely taking it apart would void your warranty?
I had a good look over what they would see as voiding warranty and theres just one lil sticker on top of a screw. Not even a security one, u just take it off and put back on.
I took it apart and fixed the problem anyway.
I've noticed my button has gotten tired as well. It seems like it has sunken down and feels harder to use.
I've downloaded an app called "tap tap app" which makes you able to turn on and off the screen by tapping on the sensor next to the speaker on top of the phone. Works pretty well and saves my powerbutton.
saves the powerbutton but drains battery faster
another question: your dhd is built together again?
i didnt find any teardown yet..some pics would be great...
DN41
My power button is fine, but it feels like my volume up button has sunken down since I removed the battery.
i had this but fixed mine by applying pressure on the button for a while and pushing it right in, try using a needle to remove any dirt or grain from it, if your in portsmouth sometime maybe i could fix it XD
Not a sollution, but you can disable the lock screen (i made it cause i really think it was pointless) and use an app to turn off your screen when needed...
I barely use the button, even with no problem with it...
Sent from my Desire HD using XDA App
Its actually very easy to take the phone apart and back together again. And since doing so i fixed the problem. Im not sure if it was causing the problem or if it was something else, but once i had a look there was a flat piece of lpastic on the underside of the power button. It looked like it was supposed to be there but i took it off to give abit more clearance and that worked.
Id love to do a guide but my phone is my only camera. Ill see if i can borrow a friends. Or use an old phone.
Hey all,
So the other night at the pub, a friend spilled their water on the table, and my nexus 4 was in the path. It was quickly removed and pulled out of its case which seemed to have protected it and was working just fine. The next morning however, and the past few days, it's been acting perfectly fine except for it acting like the volume down button is being held down. The worst part is I can't get it to boot into regular mode, only safe mode because it thinks the button is being held down...
Could this have been the water? I tried a couple days in rice with no change. Any ideas for what I should try next? It makes me incredibly frustrated to think a perfectly good phone would go to waste just because the volume button is acting wonky (and I've tried mashing on it and making sure it's not stuck in or anything).
Thanks!
cj1171 said:
Hey all,
So the other night at the pub, a friend spilled their water on the table, and my nexus 4 was in the path. It was quickly removed and pulled out of its case which seemed to have protected it and was working just fine. The next morning however, and the past few days, it's been acting perfectly fine except for it acting like the volume down button is being held down. The worst part is I can't get it to boot into regular mode, only safe mode because it thinks the button is being held down...
Could this have been the water? I tried a couple days in rice with no change. Any ideas for what I should try next? It makes me incredibly frustrated to think a perfectly good phone would go to waste just because the volume button is acting wonky (and I've tried mashing on it and making sure it's not stuck in or anything).
Thanks!
Click to expand...
Click to collapse
If was me id take it apart and inspect inside since happened after water spill.... Ud be surprised how fast corrosion can happen and could be causing your issues, may just need be cleaned inside (worth a try) . Quick google search will find u a youtube video on how to take apart
drawde40599 said:
If was me id take it apart and inspect inside since happened after water spill.... Ud be surprised how fast corrosion can happen and could be causing your issues, may just need be cleaned inside (worth a try) . Quick google search will find u a youtube video on how to take apart
Click to expand...
Click to collapse
Cool, I'll give that a shot...too bad my tool set only goes down to a T6! Gotta get a T5 and some proper rubbing alcohol. Fingers crossed!
So, no luck trying to clean it with alcohol. The button is still acting as if it is being held down.
...what do I do with the phone now?
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
Click to expand...
Click to collapse
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
hiroller173 said:
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
Click to expand...
Click to collapse
Sadly, it was just coincidence that it randomly stopped happening when I enabled and disabled the auto-unlock feature with Smart Cover. My phone started doing it again and I've been unable to repair it. I went to Verizon and they wiped my phone before telling me I'll just have to get it replaced with a refurbished one. Very frustrated. Shame there aren't any AOSP based ROMs yet (like CyanogenMod)-- they'd probably fix it since the cover thing wouldn't be a feature.
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Same experience
Just to add my experience as I go. This afternoon I received an error that my SMS data could not be downloaded. Upon sliding down the notifications I was unable to control much. I ripped the majority of my hair out over this.... My pen works flawlessly everywhere though. I eventually discovered it works fine on the bottom half as you described. I have to run to some appointments, but I'll touch back after I try a few things.
gilros said:
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
gilros said:
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Frank Westlake said:
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
thematt917 said:
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Click to expand...
Click to collapse
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
I realized had about 3 days left on my Best Buy (elite+) 45 day return. Swapped for a brand new one :good: with no issues!
Frank Westlake said:
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
Click to expand...
Click to collapse
I have the same issue. I ve been trying to understand why this happened but no luck. I tried everything from updating to reseting. I first noticed it when i took the battery out as well. but the problem kinda fixed it self so i thought the phone has a spaz or something. but when i removed the battery again it happened again.
I took it to the people i bought it from and all they can say is cause there were a couple of scratches on the side of the case that it may not fall under warranty...
i was pretty angry cause its only two months old and the warranty is for a year. and the problem started happening while i was overseas so its been like that for almost a month. hopefully the sales guy is just talk cause its not up to him its just his "opinion" as he put it.
Did they explain to you why this happened? or if this is a common issue?
Hope your new phone is ok
I have this problem intermittently also. Exactly as described above.
Sent from my SM-N900V using Tapatalk
any updates on this? im having the same problem now with my tmobile version. it fell facedown and the extended battery i had it in fell out. im going to try putting an aosp rom on it when i get home from work.
Timely post! I gave up. Verizon sending me a warranty replacement to arrive today.
Sent from my SM-N900V using Tapatalk
I have the solution!
Please. Let me know it worked for you, so people that doesn´t like to post and only read can solve this problem.
The Problem:
The half bottom screen is not working. Including the back button, the option button and the home buttom. they only work if you use the S Pen. Except for the home button. The volumes button do not work either. So the Solution is this..
take off the battery while the phone is on. YES, do not turn off the telephone and the take off the battery. Just take off the battery while the phone is on. It should work. I hope this is the solution.
One more thing. Do not allow your phone to dried up the battery completly so this wont happen again. It is better to turn it off before it dries up.!
Please let me know if it worked for you! I will let you know if this problems start again and if was only an coincidence.Hopes it not!
This tough me a good lesson! never buy a Phone from not trusted retailer, it is better to pay the full price a good store. The people that sold me the phone has a crappy warrraty like if the screen it cellphone is complete off they wont allow me to use the warranty and my phone had faulty battery conecction so it was off. then I paid 100 dollars to be repaired then this problem.
Ok, guys please let us know if it worked so people start saving their phone
Just happened to mine as well
Hard reset didn't work, on the phone with support trying to request a replacement now.
Finally Solved!
Hi
I had same problem
I did everything u said like:
mega wipe and changing rom
custom roms
taking out battery when it's on ( I Did this but I don't know It had any effects on my phone or not!)
taking out external card
But I still Had the Problem
Solution:
But I had a flip cover and I separated that from phone and thanks God,surprisingly It's Fixed and it works like a charm!!! after that I used my original cover and there is no problem till now.
Good Luck
Had the same problem of touch not working.
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
luas_13 said:
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
Click to expand...
Click to collapse
I haven't gone back to refresh my memory but it seems to me that all these occurrances were caused by removing the back cover. Try removing it and the battery and firmly press on every spot with your thumb. First place the device face down on table padded with a single layer of a blanket. Remove the SIM and SD card and firmly reinsert. Press the back cover on and try it, then return it for warranty if it is still bad.
Frank
I also was faced with this issue today at the start of my morning BUT I FOUND A SOLUTION
I have a Sprint Galaxy Note 3 N900P Stock ROM/ no root, no mods/custom kernels/boots etc...
My device side effects were
The bottom half of my screen was not responding to my fingers,
When you press the Power Button, The options appeared on the top section of the screen instead of being the center
When I press the volume up/down keys, The volume would raise and lower, But the screen that pops up and shows you the volume had increased or decreased didnt show up
Only way to use device was with S Pen
Basically all the issues everyone listed, I had them.
Now my solution; if the issue is a hardware issue.
After dissembling my phone to see what each hardware part of the phone controls, I've come to the conclusion that there was an issue with my USB Dock Connector section of the phone. I uploaded a image pointing which connector controls it. I tried to just wipe and clean it up a bit because mines had some residue on the underneath of it. Then I plugged it back in and it started back to work %100. After I tried restarting it a few times and shaking the device up, it still works; Although I am still going to order a replacement USB Charging Port with flex cable just in case.
fixed.
This is the definitely the hardware problem.
most likely happen if u ever dropped ur phone to the ground ----------- and reboot ur phone some what later time. (can be days or months).
Temp Solution to this problem is...
face down your phone to the flat floor or a table, gently hit the back, strong enough to shock the devide, but not that strong to crack your screen.
one other simple way is to drop your phone to the floor, screen is facing down, from about 30 cm high from the floor.
"simply, hit your device like you used to fix your ur old TV. "
that is just a temp. GL.
About an hour before writing this, I moved a cable off my desk which was also under my Force, and off goes the force back first onto the floor. Seems perfectly fine, using it just like normal, but after doing some things in the play store I decided to lock the phone with the power button, I pressed it. Aaaaand nothing.
Volume keys worked fine, everything else worked fine..why not the power button? Who knows. I tried restarting through adb hoping that was the issue and not the drop, didn't fix anything. So...I had possibly the dumbest solution possible. Lets replicate the drop and see what happens. Power button starts to work, but barely, you have to really press it hard to get it to work. Thought lets do it again. Now it's back to not working at all.
At this point I'm scared of dropping my phone any more because I don't want to break the entire thing, but I'm starting to get hopeless. One of the drops I tried to replicate it, it landed face first and cracked my screen protector. So I'm like screw it.
I cover the back camera of the phone with like 4 sheets of tissue and put it inside a PLESON TPU case, to cover the camera, and I just outright drop the thing from like 5 feet high, back first. Now the power button works perfectly again (What the ****?) All that was lost was a good screen protector...?
TL;DR don't drop your phone back first, your power button might become misaligned with...god knows what.
Thanks for the tip... and... Congrats
rejectedjs said:
About an hour before writing this, I moved a cable off my desk which was also under my Force, and off goes the force back first onto the floor. Seems perfectly fine, using it just like normal, but after doing some things in the play store I decided to lock the phone with the power button, I pressed it. Aaaaand nothing.
Volume keys worked fine, everything else worked fine..why not the power button? Who knows. I tried restarting through adb hoping that was the issue and not the drop, didn't fix anything. So...I had possibly the dumbest solution possible. Lets replicate the drop and see what happens. Power button starts to work, but barely, you have to really press it hard to get it to work. Thought lets do it again. Now it's back to not working at all.
At this point I'm scared of dropping my phone any more because I don't want to break the entire thing, but I'm starting to get hopeless. One of the drops I tried to replicate it, it landed face first and cracked my screen protector. So I'm like screw it.
I cover the back camera of the phone with like 4 sheets of tissue and put it inside a PLESON TPU case, to cover the camera, and I just outright drop the thing from like 5 feet high, back first. Now the power button works perfectly again (What the ****?) All that was lost was a good screen protector...?
TL;DR don't drop your phone back first, your power button might become misaligned with...god knows what.
Click to expand...
Click to collapse
That's the craziest thing I have ever heard.... Something doesn't act right after accidently dropping the phone, so let's drop the phone many times on purpose and drop it from 5 feet..... Really???
This does remind me of a computer I was repairing ages ago. I got frustrated with trying to get data off of a clicking hard drive so I threw it on the cement floor. Worked perfectly after that. I think the head assembly was stuck or something lol.
Sent from my XT1650 using XDA-Developers mobile app
sericd2010 said:
That's the craziest thing I have ever heard.... Something doesn't act right after accidently dropping the phone, so let's drop the phone many times on purpose and drop it from 5 feet..... Really???
Click to expand...
Click to collapse
Hey it worked didn't it? :good:
rejectedjs said:
Hey it worked didn't it? :good:
Click to expand...
Click to collapse
You'd be surprised how much in the automotive industry is fixed by hitting something with a wrench and jiggling stuff. Everything mechanical likes to get stuck at some point or another
Hmmmm....
http://www.youtube.com/watch?v=dEkOT3IngMQ
Hello,
I acquired an HTC one M9 to replace my dead M8 that I caused (funny story at the end). The headphone jack was wonky, and since I had disassembled and reassembled an iPhone 4S in the past I thought I could try my hand at this. The hardest part was getting the M8 out of its metal shell, and I think that's when I may have damaged something. I was able tot get it back together, but it will not power on.
I can plug it in to a charger and I see the screen come on showing that it charges and that there is a healthy power level to begin with. I can no longer find the plastic power button though, so I have to use a screwdriver tip or a spudger to press the sensor to turn it on. I've held it down for 30 seconds, 1 min, held it and the volume down button for the same amount of time, and tried the same with the volume up button, but no luck. I keep the shell off of it when I attempt to revive it, if that makes a difference (slightly easier to reach the power on button at the top). I can possibly put it back in the metal case and try to hold down all three buttons, but it's a ***** to get back out of the case.
I remember reading a few threads here or elsewhere regarding the ability to jump start a dead phone or android device, perhaps it was a Nexus 7. Is there anything like that in the development package or a standalone program where I can connect it via USB and jump start it that way? Or is it pretty much toast at this point? I see replacement power buttons and power button boards on eBay for under $20, but with my (lack of) skills I believe I'll just damage it more. What are your thought and what are my options?
(Funny story). I purchased my HTC One M8 from an eBay seller, yet when I got it, the power button was not on top but on the right. I'm thinking, "okay, didnt know I'll have to start looking for alternate M8 cases...". When I called Sprint to activate it and provided the information, they said it was actually an M9! So the reviews aren't as favorable towards the M9 as they are the M8, but I love it nonetheless. And of course if anything needs replaced I'm just going to take it to a brick-and-mortar shop to have them do it, save my spudgers for working on laptops.
Thank you for the help and advice!
emax4 said:
H
I can plug it in to a charger and I see the screen come on showing that it charges and that there is a healthy power level to begin with. I can no longer find the plastic power button though, so I have to use a screwdriver tip or a spudger to press the sensor to turn it on. I've held it down for 30 seconds, 1 min, held it and the volume down button for the same amount of time, and tried the same with the volume up button, but no luck. I keep the shell off of it when I attempt to revive it, if that makes a difference (slightly easier to reach the power on button at the top). I can possibly put it back in the metal case and try to hold down all three buttons, but it's a ***** to get back out of the case.
Click to expand...
Click to collapse
Unbelievable i pretty much have the same problem since yesterday.
Ok i try to write this as short as possible.
My Headphone Jack was also broken so i bought a new USB/HJ/MIC part.
After putting it in i wasnt able to load my phone anymore with the new piece so i tried back the original one with the dead HJ and it worked again. So i let it inside, contacted the seller to send me a new one. Which is not here yet, but he doesnt want the first one he sent me back, which is quite fortunate.
However yesterday i dropped my phone on high grass - it was completely dead so i couldnt call it using another phone thus i wasnt able to find it for like 1hour, it was dark, and very cold(-2°C) and also wet and i think this is how i broke my M8. But im not sure yet. I used a flashlight and apparently found it after some help of a friendly lady.
When i was back home it didnt start. Not even when charging. Then i thought myself i will try the new part again with the "broken" USB Jack and pretty funny it somehow works. BUT: Charging it turns on the screen instantly, gets me into recovery (always did that, never startet directly into CM13 which is use) but after like 15seconds it just turns off and starts again, showing me the dead battery icon at first, then the recovery. Im not able to turn it on using the power button (didnt loose mine ) it just turns it off because it starts by itself when chagrer is plugged in. I dont know what to do now: i dont have enough time inside my recovery (CWM) to reset it or something and im not really sure if it is a software or hardware problem but i speculated its the battery which is broken now. (?) However when i put the charger in to make it start, then pull it is able to hold itself for the same duration as if i was charging, but only sometimes. This really confuses me.
I dont think i broke mine during the repetetive change of the part, but im not able to exclude it in my troubleshooting. I know i didnt help you at all probably i just wanted to share my very same problem because no one else responded and i might also get help.