[Q] Cannot download MMS on AT&T Galaxy S4. - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

This has been driving me nuts. Keep receiving the download button on all MMS messages on both of our phones. Clicking on download does nothing.
Me and the Wife are both having the same problem. I'm on MDL and she is on MF3 and we are both running stock Galaxy S4's. We could send and receive MMS's when we first got the phones and they both stopped being able to do it around the same time. I've rooted mine but her's is pure stock. Data is on and we have also tried wifi. Nothing seems to work. Can receive regular text messages and access the internet. Just MMS's won't work.
Any ideas? I'm at a loss here!

Have you checked the apns?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

I did and the APNs seem to be ok. Did some more digging and is there a known issue with Adblocker Plus blocking MMS messages? I tried turning that off and it suddenly got my MMS's sending and receiving again. Odd thing is my Wife's S4 doesn't have it installed and was having the exact same issue. Going to test further and see if just leaving Adblocker Plus off solves it.

Just want to confirm that this was an adblock issue for me. As soon as I turned adblock off, mms worked like a charm.

juvi77 said:
I did and the APNs seem to be ok. Did some more digging and is there a known issue with Adblocker Plus blocking MMS messages? I tried turning that off and it suddenly got my MMS's sending and receiving again. Odd thing is my Wife's S4 doesn't have it installed and was having the exact same issue. Going to test further and see if just leaving Adblocker Plus off solves it.
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Click to collapse
Did you ever figure out your wife's mms issue? I'm having the same issue and I don't have Adblocker on mine.

juvi77 said:
This has been driving me nuts. Keep receiving the download button on all MMS messages on both of our phones. Clicking on download does nothing.
Me and the Wife are both having the same problem. I'm on MDL and she is on MF3 and we are both running stock Galaxy S4's. We could send and receive MMS's when we first got the phones and they both stopped being able to do it around the same time. I've rooted mine but her's is pure stock. Data is on and we have also tried wifi. Nothing seems to work. Can receive regular text messages and access the internet. Just MMS's won't work.
Any ideas? I'm at a loss here!
Click to expand...
Click to collapse
I had same problems all the time until I update to KitKat. This is common bug for this builds. Try some KitKat roms from development section. Or if you don't care about root or recovery ETC. just update to KitKat.

norbarb said:
I had same problems all the time until I update to KitKat. This is common bug for this builds. Try some KitKat roms from development section. Or if you don't care about root or recovery ETC. just update to KitKat.
Click to expand...
Click to collapse
I'm running [KitKat][RoM]&[KERNEL]&[RECOVERY][I337-XXUFNB8-4.4.2-KK][SHOstock-i v5.0] [03/01/14] and updated my modem 2 different times and still no luck.
My husband has the same phone S4, not rooted, and today he finally updated his phone to kitkat through AT&T ota and he's having the same issue with sending/receiving MMS.

ms.journie said:
I'm running [KitKat][RoM]&[KERNEL]&[RECOVERY][I337-XXUFNB8-4.4.2-KK][SHOstock-i v5.0] [03/01/14] and updated my modem 2 different times and still no luck.
My husband has the same phone S4, not rooted, and today he finally updated his phone to kitkat through AT&T ota and he's having the same issue with sending/receiving MMS.
Click to expand...
Click to collapse
Then this can be problem with sim card. Go to closest At&t store and replace them.

I use to have this problem on an older phone, S2, whenever I was connected to wifi when I received an MMS. Disconnecting from the wifi and trying again to download the MMS worked.

ms.journie said:
Did you ever figure out your wife's mms issue? I'm having the same issue and I don't have Adblocker on mine.
Click to expand...
Click to collapse
Talk about unearthing an old message!
Yeah, I haven't had this issue in ages. No issue on either of our S4s. Mine is rooted and her's is stock but neither of us have upgraded to Kit Kat yet. Still have Adblock on my phone but haven't experienced any issues. Can't remember what all I had to do to resolve the issue but it's been working fine ever sense!

I had a similar issue and this fixed it.
http://forum.xda-developers.com/showthread.php?t=2463705
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Related

No sms no mms on mytouch 4g help!

I have my friends mytouch 4g that I rooted and was working fine with cm7 and all of the sudden he couldn't receive sms or send sms I can't find the problem. I flashed the phone to three different rims and the same thing happens sms still does not work. I was thinking if it was the radio update has anything to do with it since it does not have the latest radio update issued in the month of May. If anybody can help me out please do or if anybody has the similar problem let me know. Thanks.
JCAndroid87 said:
I have my friends mytouch 4g that I rooted and was working fine with cm7 and all of the sudden he couldn't receive sms or send sms I can't find the problem. I flashed the phone to three different rims and the same thing happens sms still does not work. I was thinking if it was the radio update has anything to do with it since it does not have the latest radio update issued in the month of May. If anybody can help me out please do or if anybody has the similar problem let me know. Thanks.
Click to expand...
Click to collapse
I know for royal ginger you needed to use go sms to receive picture messages but I believe it was fixed with the update I still use go sms so not sure if it works with the stock message app.
So far I have found APN being
wap.voicestream.com
epc.tmobile.com
internet2.voicestream.com
might want to try those
i use the epc.tmobile.com one
Thanks guys. I will try to change the APN see what happens since I don't have my laptop with me to flash the latest radio on the phone. Funny thing is that it doesn't work on original stock Rom either, no sms or mms on stock messenger app. I flash three different roms before flashing stock Rom. The phone had cm7 and had it on the phone for months then it just stoped receiving and sending sms last Friday. I flashed a sense Rom, a cm7 nightly and even Miui latest Rom and everything works but sms.
I will try the APN setting see what happens now.
Thanks guys.
Changing the APN's did not work. The phone already had epc.T-Mobile.com and still no sms working. I will try changing to a gingerbread radio since the phone still had stock radio.
Sent from my PC36100 using XDA Premium App
JCAndroid87 said:
Changing the APN's did not work. The phone already had epc.T-Mobile.com and still no sms working. I will try changing to a gingerbread radio since the phone still had stock radio.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Here's something; phones can be disabled from being able to receive or send texts (My dad had it forever) it's usually a user enabled thing so you might want to call up tmo and ask about it. other than that I can only see it being the radio.
I have the same problem as the OP, but it only happened after I installed MIUI. (OFFICIAL MIUI.us 1.11.11:: ||demonspeedMOD INSIDE||)
I've been on Stock Sense and CM7 for almost a year now, and after I installed MIUI, I can't receive MMS or SMS anymore. I haven't tried going back to CM7, but I'll post if that fixes anything.
The weird thing is that my MMS and SMS in MIUI was working for the first day or two, and then all of a sudden it stopped. I can still send SMS and MMS, but I cannot receive them.
I have the latest radios and a kernel functional for the ROM, but everything is functional except for the MMS and SMS.
Any ideas? Any help would be much appreciated.
11/21 UPDATE: Well I just tried using a 3rd party SMS/MMS app (Go SMS) and it works like a charm. Both SMS and MMS work perfectly.
Glad everything is working now. I just kinda assumed at first that nobody wanted to talk to me anymore.

AT&T Samsung Galaxy 3 (just rooted) Data Outages

Greetings XDA members. I purchased my Galaxy S3 from AT&T back in July. Had no issues with data (HPSA+/4GLTE). Recently I rooted phone (no custom firmwares) for tethering purposes. Never tweaked with APN settings. Some reason my phone shows the 4G LTE symbol for connection but randomly when I go to access internet on any app I have no connection. I also dont receive any text messages (SMS or MMS). Only way around it is to send my phone into airplane mode then turn airplane mode off and I can surf fine and all my missed texts pop up all at once. I can be in exact same area and use data then randomly it stops functioning (repeat airplane mode procedure). I did research and some say it could be that sim card in the spring could have unaligned inside the phone. Tried that but to no avail. Anyone have any suggestions? Would downloading stock firmware/factory settings fix this issue? Below is details on my phone.
AT&T Samsung Galaxy S III (SGH-i747)
Android 4.0.4
Baseband I747UCLEM
Network APN: default AT&T PDA
I have unlimited data (used roughly 3.7gb) because I've tried the restorting to factory settings and google reinstalled all my apps couple times (forgot to use wifi instead of cell data). I figured maybe that was an issue that I used too much data and AT&T cuts me off. Im not sure if its the tethering app (only used once to test) did something to it. Phone worked fine for a couple weeks then randomly started cutting data out resulting in the airplane mode workaround.
Ok I've rambled enough. Final question: Is there a list that has AT&T Samsung Galaxy 3 SGH-i747 default APN settings so i can varify that mines weren't altered to cause this issue.
Thanks for reading and hopefully issue can be resolved. Thanks.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I just wanted to echo your problem. I have an AT&T S3 I747 and don't recall there being any network issues until I rooted my phone. I have unrooted, gone back to stock, and then even went back to stock ICS from JB and the network issue still seems to be there. I was curious if you found any ideas or fixes, or if anyone else has a fix or solution. I am running rooted stock Jellybean.
Im using my GS3 unroot with jelly bean 4.1.1 and dont seem to have the issue anymore. I went completely stock and I called AT&T to reset my data. Told them the issue I had (didnt mention i previously rooted) and rep reset my APN settings for my phone. I had to turn phone off for a few minutes then turned back on and all seems to work now. It still goes out sometimes but not as often since going from ics to jelly bean. Hope this helps. Dont think ill be rooting again anytime soon. Think problem started after I tried that free tethering/hotspot app for rooted users. This is messed with APN settings and caused problems.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Root by itself won't cause any issues. You used another app, in this case the tethering, which used root and messed up normal data on your phone. You can safely root just be careful what you do after that. Read, read, read.

Go sms mms sending issues

Ok ever since a couple days ago i cant get mms to send if my wifi is turned on. It sends when the data is connected but not wifi? This has never happened before in the two years or so ive been using gosms. Im actually having issues with the stock and other messaging apps. Anybody have any ideas? Im running force 2.3 w newest kt kernel and everything was perfect two days ago. No settings changed either
I've been having similar issues. But for some reason, I can't receive mms over airwave and I can't send them at all but can receive them when I'm out in town.
Worse part about it is that Sprint can't fix it either. Blah.
Has anyone found a solution to this problem? I cannot receive mms while on wifi. Any ideas?

Cricket S4 MMS help

Just about a week ago, a friend asked me to get cyanogenmod going on his Cricket Galaxy S4. I loaded the latest SNAPSHOT at the time (M7), and everything seemed to work okay as he had service, data, text, calls, whatnot. Only thing that isn't working right now is MMS. An update to a more recent nightly didn't help, an update to the latest SNAPSHOT didn't help. We've tried editing the APN, adding a fresh new APN for Cricket, but nothing seems to work. When attempting to send a picture message, the SMS application just shows "Sending" but never sends anything. Switching to Hangouts doesn't do any good either. I'm trying to fix this problem before deciding the phone goes back to stock touchwiz. Does anybody here have any idea what's going on here and how to fix it, if there is a fix at all? Again, it's a Samsung Galaxy S4 from Cricket Wireless.
Hey there.
Jay Rock said:
Just about a week ago, a friend asked me to get cyanogenmod going on his Cricket Galaxy S4. I loaded the latest SNAPSHOT at the time (M7), and everything seemed to work okay as he had service, data, text, calls, whatnot. Only thing that isn't working right now is MMS. An update to a more recent nightly didn't help, an update to the latest SNAPSHOT didn't help. We've tried editing the APN, adding a fresh new APN for Cricket, but nothing seems to work. When attempting to send a picture message, the SMS application just shows "Sending" but never sends anything. Switching to Hangouts doesn't do any good either. I'm trying to fix this problem before deciding the phone goes back to stock touchwiz. Does anybody here have any idea what's going on here and how to fix it, if there is a fix at all? Again, it's a Samsung Galaxy S4 from Cricket Wireless.
Click to expand...
Click to collapse
Same phone, same carrier, same issue. Unfortunately these are known issues with running CM on the S4.
I was running SM for quite a while in hopes this would get resolved but it has been quite a while and there does not seem to be any progress on it.
I reflashed mine back to stock to restore MMS functionality.
There were a couple other issues too. It has been quite a while but I know one of them was I would never get 4G service, only 3G.
What cricket s4 the original cdma or the new gsm?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
lnxpro91 said:
What cricket s4 the original cdma or the new gsm?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Original CDMA before the whole merger thing happened.
Sent from my SGH-T999 using Tapatalk
oh I see , I have the one from Aio

Anyone else having issues with MMS on T-Mobile (international version)?

I ordered my OP8P directly from OnePlus, but my MMS doesn't seem to be working. Anyone else had the issue?
I actually got a message that the settings were not correct, and that the correct ones were being sent to my phone (had never seen that before). I looked at the APN info, and it seems to be correct... based on memory.
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
I have issues when connected to WiFi, message comes in but doesn't download
hschreibz7 said:
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
Click to expand...
Click to collapse
I've tried rebooting. Things are a lot better, but I still have some issues with calling out (can't remember the message... will try and get a screenshot next time). If I immediately try again, the call will go out.
I'm also not seeing any wifi calling. The feature is enabled, but it doesn't seem to be working... even on the "wifi calling preferred" setting.
Just wanted to post an update.... still having issues. MMS pretty much never works with wifi on. For this reason, my wifi is off pretty much all day. It never fails that as soon as I turn it on, a picture or group message comes in.
Also, this does not affect SMS or RCS messages, which appear to come in over data somehow.... just MMS.
Need a fix bad.
I'm having the same issues with T-Mobile. I'm leaving wifi off in the meantime. Hope there is a fix soon.
That was supposedly fixed with the last update. What software version are you on?
Sent from my IN2025 using Tapatalk
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
I'm on 10.5.6. I just went to t mobile and got a new sim card.. It didn't resolve the issue.
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
Samuel Holland said:
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
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You really, REALLY had my hopes up. It actually makes sense, but it doesn't work. I tried with both on and off... no luck. MMS messages (both inbound and outbound) are stuck until I turn off wifi.
cwalker0906 said:
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
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Click to collapse
I used to use the Textra app, but really prefer Google Messages for it's web app. I am on the PC all day, so it's aggravating to have to pick up the phone all the time. I've tried MS Your Phone, but it's not as easy to use, or as reliable.
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
CosMiiK said:
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
Click to expand...
Click to collapse
Duplicating the APN worked (of course, I did the whole thing then swiped back, thinking it would save, grr). I'm guessing it won't last long. It's just as easy to disable wifi for it to send... so weird that you're having the opposite problem.
**EDIT**
Nevermind... it didn't work. I was able to send out with wifi on (which I couldn't do before), but my wife's test message wouldn't download until I disabled wifi.
I had frozen the stock messaging app on day one, with tibu. I thawed it, revoked the permissions, and disabled it via settings this time. No luck "Not sent. Tap to try again".
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
Granted, I haven't done any extended testing yet, but I can send/receive MMS now with wifi connected. I upgraded about 4 hours ago, and this is probably the longest I've ever had wifi on.
Now that you've posted this, I'm skeptical it will last, though.
**EDIT**
Yep. MMS is still broken when on wifi. Geez....
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
Click to expand...
Click to collapse
The latest update seems to have fixed it for me. I was also having issues receiving calls. Callers would get a busy signal. The update fixed that as well. Maybe try taking your SIM out, reboot, then put it back in and reboot.
That didn't work. I'm finally getting notifications from my sports app after the 10.5.8 update. Just have to fix the wifi now.
Wifi still dies on me, but not with the ! on the icon. Just no traffic. I had to toggle it. But nowhere near as much as it used to. The MMS issue is the only reason I don't leave wifi on. I was really hoping it was fixed.
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
BoxyBox said:
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
Click to expand...
Click to collapse
Pretty much everything you said. I'm really upset and disappointed. I'm actually considering returning the phone and going back to the OP7P. Not even sure what the return policy with them is...

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