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I just upgraded my AT&T account from a Blackberry bold to the Aria online. I just got the phone in today and for some reason, I cant hear anything when I make or receive a call unless I put it on speaker. I have tried everything myself, made sure call volume is up, hard reset, master reset. Nothing has worked. I have to put every call on speakerphone just to make it usable. I called AT&T and they said I could go to the store tomorrow for a replacement, but I just wanted to know if anyone else has had a similar problem or knew of a quick fix to save me a trip. Thanks!
SOLVED
Just an updated for anyone who come across this issue. I took the phone to an AT&T store and they swapped it out for me in about 10 minutes. New phone works flawlessly so it was definitely a manufacturing defect. Just rooted and flashed liberated ROM. Couldn't be happier!
Hi, since few days I have a big issue on my i9505: i have no audio on a call, nobody hear me and I don't hear anybody, it happens also with headset and loudspeaker. I've tried with a full wipe, with a factory reset, restoring a stock firmware, nothing works..Any ideas?
Thank you
Mone181 said:
Hi, since few days I have a big issue on my i9505: i have no audio on a call, nobody hear me and I don't hear anybody, it happens also with headset and loudspeaker. I've tried with a full wipe, with a factory reset, restoring a stock firmware, nothing works..Any ideas?
Thank you
Click to expand...
Click to collapse
radio...?
How to check it and how to flash it? Thank you so much..
Inviato dal mio GT-I9505 usando Tapatalk 4
Mone181 said:
Hi, since few days I have a big issue on my i9505: i have no audio on a call, nobody hear me and I don't hear anybody, it happens also with headset and loudspeaker. I've tried with a full wipe, with a factory reset, restoring a stock firmware, nothing works..Any ideas?
Thank you
Click to expand...
Click to collapse
Hey there. You need to get the phone replaced.
I had this problem and reset the phone, took battery out, factory reset etc. No luck.
O2 took it back and "fixed it" saying "flashing the firmware is always recommended". Came back working then a week later it went again. All in call volume gone but games and video were fine.
Sent it back to O2 and got a call from the engineer saying No Fault Found so I explained the issue and again got the phone back "fixed". It lasted another week or so and in call volume went.
I got online to O2 via the chat and contacted customer services. They sent me a new SIM, didn't work. So I hit the roof and explained why I wasnt happy paying for an expensive phone when I couldnt make calls.
Anyway they sent me a new phone (door exchange) and (fingers crossed) the problem has happened again. Although I've had the new phone less that two weeks......
Its a hardware problem.
Oh and I posted on the O2 Community and on here and googled the internet and NO ONE had experienced it. There were a couple of occurrences on an S3 but that was it.
So I'm actually pleased its happened to someone else (sorry).
GG
HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
affanabid said:
HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
Click to expand...
Click to collapse
Mind dialing *#1234# and write it down here
Repulsa said:
Mind dialing *#1234# and write it down here
Click to expand...
Click to collapse
Here you go:
AP : I9505XXUEMK9
CP : I9505XXUEMK9
CSC : I9505VAUEMK1
affanabid said:
Here you go:
AP : I9505XXUEMK9
CP : I9505XXUEMK9
CSC : I9505VAUEMK1
Click to expand...
Click to collapse
Download/Extract This file ,Then Flash the file with Odin 3.04 or 3.09 , then open extracted file ".tar.(md5)" as PHONE/CP and Flash away. IF the problem still persist Download the stock 4.3 rom base from your Country from here and Follow the tutorial from here "Dont forget to do a backup" Goodluck.
Repulsa said:
Download/Extract This file ,Then Flash the file with Odin 3.04 or 3.09 , then open extracted file ".tar.(md5)" as PHONE/CP and Flash away. IF the problem still persist Download the stock 4.3 rom base from your Country from here and Follow the tutorial from here "Dont forget to do a backup" Goodluck.
Click to expand...
Click to collapse
Both methods not working
Did you flash (custom) kernel recently?
Dear OP,
I had this with my S4 it went to the menders 3 times, each time they factory reset it and flashed latest and sent it back working.
(I had obviously already done this myself)
Then it would go again. After the third time enough was enough and I escalated it and the replaced it with a new handset and no more problems. I think this is a hardware issue and you're gonna have to get a replacement.
Search XDA for mine and others threads or go to O2 Community where there are a couple of others stories (mine included)
Cheers,
GG
Hello .. i have an S4 with almost the same problem .. incall sound is like an radio interference very strong ... about 90% and in the background i can hear the call only 10 % so its unuseable. I also want to specify this is only manifested on headphones handsfree (tryied many kinds same result), bluetooth works fine, voip / skype also.
The thing is i never made gsm calls (with headphones) between the firmare updates to be shure if it comes from the firmware
i9505
4.4.2
bb i9505xxugng8
unrooted
So from my experience i'm guessing the audio chip is almost at the end of life, so if that is true dont think any software sollution will fix this.
But if anyone has an idea, that would help.
Thanks in advance.
I had the same problem - no in-call audio, everything else working fine. GT-I9505 running 4.4.2. If I restarted the phone then in-call audio would work for a while, then stop again. It was getting to the stage where I couldn't rely on it working for more than half an hour. I searched the web and found lots of non-functional suggestions, I tried lots of things and this is what I ended up with:
1. I deleted the call logs. It didn't seem to help, but it may be relevant if the next steps don't work for you.
2. I restarted in Safe Mode. Even after about 3 hours I still had in-call audio, so it looks to be a software problem.
3. I then restarted in normal mode and after about 18 hours I still have in-call audio working. Not sure how long it will last, but it's a huge step forward for me.
Hope this works for you.
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
For me it was a bad SIM Card Reader or Module IF. But it could be a bad SIM card so try a new SIM before doing this repair or at least take it out and in.
My Service Repair Statement said it replaced two things:
Part Number Description
GH59-13279A Unit-SIM SD SOCKET; SGH-I377, 10-0013-0278
GH59-13111A MODULE-IF SUB FPCB(SGH-I337);SGH-I337,10
Called 800-726-7864 told them what the symptoms were and that the support line said it was the SIM Card Reader and they gave me a quote of $70.36 and seemed confident that the phone would be fixed. Sent to Samsung Repair Facility in Texas, total cost $70.36, and was without it for 9 days. It’s been working for 2 weeks now with no problems.
First I took it to an AT&T Service Center and all they really did was try a new SIM Card, next called Samsung Service 888-987-4357 and went thru a series of tests and they said it was a bad SIM card reader and gave me the repair center number.
Symptoms:
No audio / sound during a phone call on either side (caller or receiver)
Call connects everything is working, just no sound.
Sound for all other functions and apps works (music, voice recording, video audio).
You can tell it is going to happen when you make a call and you don’t hear any ringing just a click sound then nothing. If you hear ringing then the call will work.
Rebooting usual works for a call or two. Messing with some settings may get it to work for a period of time. But for me none of any of the other suggested fixes worked except rebooting and turning airplane mode on and off but it only fixed it for awhile.
I have used the phone for 1.5 years and never had a single hardware problem, didn’t have it heavily loaded (RAM or Memory). It just started one day out of the blue and drove me crazy.
affanabid said:
HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
Click to expand...
Click to collapse
NO voice During call
hi guys
i have a problem with my s4 9505, i cant hear voice during network but i can hear voice on whatsapp/skype.
I have tried rebooting, even i switched to previous OS 4.4.2 , but in vain.
please suggest some solution
i have 3 log cats of this issue
https://mega.co.nz/#!xtMwHLrb!AaYC99...VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4...ABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugi...NtPTOdMuapjT4k
rpsdguy said:
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
For me it was a bad SIM Card Reader or Module IF. But it could be a bad SIM card so try a new SIM before doing this repair or at least take it out and in.
My Service Repair Statement said it replaced two things:
Part Number Description
GH59-13279A Unit-SIM SD SOCKET; SGH-I377, 10-0013-0278
GH59-13111A MODULE-IF SUB FPCB(SGH-I337);SGH-I337,10
Called 800-726-7864 told them what the symptoms were and that the support line said it was the SIM Card Reader and they gave me a quote of $70.36 and seemed confident that the phone would be fixed. Sent to Samsung Repair Facility in Texas, total cost $70.36, and was without it for 9 days. It’s been working for 2 weeks now with no problems.
First I took it to an AT&T Service Center and all they really did was try a new SIM Card, next called Samsung Service 888-987-4357 and went thru a series of tests and they said it was a bad SIM card reader and gave me the repair center number.
Symptoms:
No audio / sound during a phone call on either side (caller or receiver)
Call connects everything is working, just no sound.
Sound for all other functions and apps works (music, voice recording, video audio).
You can tell it is going to happen when you make a call and you don’t hear any ringing just a click sound then nothing. If you hear ringing then the call will work.
Rebooting usual works for a call or two. Messing with some settings may get it to work for a period of time. But for me none of any of the other suggested fixes worked except rebooting and turning airplane mode on and off but it only fixed it for awhile.
I have used the phone for 1.5 years and never had a single hardware problem, didn’t have it heavily loaded (RAM or Memory). It just started one day out of the blue and drove me crazy.
Click to expand...
Click to collapse
Same for me, it was the sim card not seated properly.
Same Issue to me
See, i got a similar problem, when i make a phone call sometimes it works and sometimes the phone loses the sound. after a reboot the problem seem to be gone during a brief moment, then it lose sound again. I've tried all kind of software solutions and get some conclusions after reading a lot of posts.
First: Is a hardware issue. Is related to the sim card reader and the charging port.
I've started experiencing the Cannot detect your simcard problem and fix it with a piece of foam,(it actually works great). The sim card problem was hiding the sound issue because it constantly reboots the phone, 2-3 times a day, and even if it loses the sound i didn't realize because i have to restart because of the annoying pop up.
I'm on CM13 now, and was working great for a day or two. then it starts losing sound again, first was call audio only, then even when the phone try to make the unlock sound it freezes, get in an unresponsive state. When i hit the phone softly he makes the unlock sound and starts working really good. Then Ii think, let's try that when it loses sound anywhere else. Try to play a song and the phone freezes and no sound is coming from the speaker, little hit and starts playing. Try to call and freezes or start the call without sound, little hit and works great again. So…i started to wonder what if is the same sim card issue, a faulty connector, that make perfect sense to me. So given the fact that I cannot aquire replacements and the fact that i’m reallyyy cheap, i will try to use a piece of foam on the top of the charger connector as well as the sim card reader. I’ll keep you posted if that Works for me.
Hello
I just bought the LG G3 and I have a strange problem where every time I try to make a call, I get no sound in the earpeace, and instead in the status bar I see a small icon representing a headphone jack. If I try to switch to loudspeaker it works, but not with the earpeace. Can someone please tell me if that is a software issue or a phone defect??? Thanks in advance
P.S. the phone is running the latest stock firmware and has undergone several factory resets
I had a similar issue. Can't replicate it on demand either and don't know how to fix it.
Never plugged in headphones. Happened about a day of usage after taking the phone out of the box. Completely stock.
Had the phone replaced for another issue and the replacement did the same thing after I'd say 2 days or so. No particular reason. I was on the phone with someone and out of nowhere I couldn't hear them but they heard me. Checking and un-checking speaker didn't do anything .
Sent from my LG-D851 using Tapatalk
It started suddenly after a week on the January update, but I downgraded to Dec update and still have the same issues, meaning it's a hardware defect. Already reported this to google. Anyone else?
Had similar issue
I had a similar issue since yesterday. Tried booting into the safe mode to check if any third party app is doing it( If you wanna try that hold the power button then touch and hold the power icon on the screen). If it still stays it is a hardware issue you need to get it repaired. I just gave my phone to Ubreakfixit
Yes it is a hardware issue. Safe mode, factory reset, downgrading the software did not work.
This just happened to me this morning.
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:
SmokewiseGanja said:
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:
Click to expand...
Click to collapse
It appears the bottom speaker just burnt out. Hundreds of other people have the same issue across all pixel models.
backslashV said:
It appears the bottom speaker just burnt out. Hundreds of other people have the same issue across all pixel models.
Click to expand...
Click to collapse
Looks like I'm one of the lucky ones. I had to go out and soon as I got to the next town a call came in, so I tested making more calls and it worked fine there. Upon returning home the issue returned. I figured it's gotta mean something is up with my provider or the nearby antenna so asked a few friends who live near me and a neighbour. Turns out they all have the same issue. I'll have to wait it out now and see if they fix it. The wierd part is 4g data and sms work fine and I've still got full signal strength or I'd have assumed that right away.
SmokewiseGanja said:
Looks like I'm one of the lucky ones. I had to go out and soon as I got to the next town a call came in, so I tested making more calls and it worked fine there. Upon returning home the issue returned. I figured it's gotta mean something is up with my provider or the nearby antenna so asked a few friends who live near me and a neighbour. Turns out they all have the same issue. I'll have to wait it out now and see if they fix it. The wierd part is 4g data and sms work fine and I've still got full signal strength or I'd have assumed that right away.
Click to expand...
Click to collapse
That sounds more plausible than hundreds of Pixels bottom speaker burning out all of a sudden. When the call supposedly comes in does it show on the screen or just go directly to voicemail? That would be the initial test of the speaker. Does it play music, can you hear notifications? Every once in a while that happens to me and then I just try again a mile or so down the road and it connects fine. If you have wifi calling you can try that too.
bobby janow said:
That sounds more plausible than hundreds of Pixels bottom speaker burning out all of a sudden. When the call supposedly comes in does it show on the screen or just go directly to voicemail? That would be the initial test of the speaker. Does it play music, can you hear notifications? Every once in a while that happens to me and then I just try again a mile or so down the road and it connects fine. If you have wifi calling you can try that too.
Click to expand...
Click to collapse
No, it was the service provider in the end. My whole town had the issue for a couple days. The company (movistar) have fixed it now so I can make calls and recieve them no problem. To say I was relieved is an understatement.
Bottom speaker broke out of nothing
I guess I'm really unlucky, me and my girlfriend got two pixel 4 in black Friday and both of the phones had the same issue, it started having a crackling sound for a few seconds and then the bottom speaker completely died while in a speakerphone call tried a factory reset with no luck, no sounds comes out, my girlfriend had the phone only for a few weeks when that happened, and in my phone happened last week, now we have to figure how to ship the phone back to the US and try to get a refund, since if it breaks again it would be close to impossible for us to ship it back again
backslashV said:
It started suddenly after a week on the January update, but I downgraded to Dec update and still have the same issues, meaning it's a hardware defect. Already reported this to google. Anyone else?
Click to expand...
Click to collapse
Hello everyone
I own a pixel 4 and it has a constant problem.
after operating normally, suddenly for no apparent reason it loses all sounds and vibrations.
also it is not possible to make calls and freezes in various system applications.
sometimes this is solved with a simple restart of the phone, other times a factory reset is necessary and lately it is required to unlock the boot loader to reinstall the factory image and test with which security patch recovers all its functions and returns to function normally.
It started suddenly after a week on the January update
What would be the cause of this failure in the phone?
At first I reported the problem to google and they indicated the same to most of you; restarting the phone or factory reset and how the method worked no longer insisted.
after the February update its operation was normalized, but with the arrival of the May update the same problem returned.
I had to downgrade to the April update, then to the March update and after several attempts it worked again, but a few days later the problem returns and I have to repeat the process.
What arguments should i use to convince google to change the phone or return my money?
I never rooted
Buy the unlocked phone at BHphoto on Black Friday
model G020I
I live in Peru
NOTE: I do not speak English and use the translator.
sorry
I'm on latest Android 11 DP and I noticed that this release removed a lot of bass from the speaker. I think to prevent the clipping and damage of the speaker.
SmokewiseGanja said:
what is going on? this literally just happened to me too this morning. I can make calls via whatsapp/facebook etc, but if I try to call anyone it just says "calling" but there's no sound, eventually it cuts off. If someone tries to call me, the phone doesn't ring and I just get the sms saying there's a message in my voicemail. It says I'm on the 4g network, I can send sms messages and wifi works fine. If I have to ship the phone anywhere I'm ****ed, I'll have to buy another phone as a spare :crying:
Click to expand...
Click to collapse
Is your "Do not disturb" mode turned on by chance.
Sorry if this is a stupid suggestion.