[Q] needing some help please - Galaxy S 4 Q&A, Help & Troubleshooting

Hello everyone I own a Samsung galaxy s4 i9505 I am running the stock ROM and its never been rooted. Here's my problem the other day when it was charging the screen went black and wouldn't turn on, the phone still charges OK. When I try turning it on it vibrates as if it is going to boot up but the screen stays black. Any one any ideas how to fix this or know what could be causing it ? Many thanks Gary.

gazbhoy said:
Hello everyone I own a Samsung galaxy s4 i9505 I am running the stock ROM and its never been rooted. Here's my problem the other day when it was charging the screen went black and wouldn't turn on, the phone still charges OK. When I try turning it on it vibrates as if it is going to boot up but the screen stays black. Any one any ideas how to fix this or know what could be causing it ? Many thanks Gary.
Click to expand...
Click to collapse
Hi,
If the phone is still "Official", then , you need to take it back, because that is not normal.

malybru said:
Hi,
If the phone is still "Official", then , you need to take it back, because that is not normal.
Click to expand...
Click to collapse
I bought it from someone a few months ago and its been running great, would I need to contact Samsung regarding a repair as its in warranty ?

gazbhoy said:
I bought it from someone a few months ago and its been running great, would I need to contact Samsung regarding a repair as its in warranty ?
Click to expand...
Click to collapse
Hi,
Yes.

malybru said:
Hi,
Yes.
Click to expand...
Click to collapse
Thank you very much

If you can get a receipt from the person you bought from you could take back to the shop they bought from.
If they bought from an overseas supplier on the net you will find Samsung won't honor any warranty as it isn't from your country.
Bummer I know, but that seems to be the way of the world. Would make life really easy if there was an international unrestricted warranty.

Related

ipaq 614c wifi unavailable!!!

guys after long days i fix my ipaq 614c...now its workin good except the wifi !!!whenever i open the wifi...it says "unavailable" ....but my laptop is connected to wifi....and thr is nothing wrong with my dsl wifi router...i updated the wifi from hp but still same prob.
so guys pls tell me wht i can do!!!!
Regards,
SajiB
I have the same problem. It use to work but then it stopped. But it stopped before i put any of the roms from here so it is not because of any cooked rom.
If you find a solution let me know. I have looked and cant find any solution hat works.
I had exactly the same problem. Hp replaced my device on warranty. Now its fine.
I think it's a known weakness.
Lasker1 said:
I had the exactly the same problem. Hp replaced my device on warranty. Now its fine.
I think it's a known weakness.
Click to expand...
Click to collapse
but i bought without warrenty!!! any chance for me?
Check if the device has some warranty left, I bought mine second hand and it had warranty left. Ups picked it up and delivered a new device after 4 days
http://www13.itrc.hp.com/service/ewarranty/warrantyInput.do?admit=109447627+1245791879399+28353475
Lasker1 said:
Check if the device has some warranty left, I bought mine second hand and it had warranty left. Ups picked it up and delivered a new device after 4 days
http://www13.itrc.hp.com/service/ewarranty/warrantyInput.do?admit=109447627+1245791879399+28353475
Click to expand...
Click to collapse
i just check from HP site....and it has warrenty...so wht i can do???i live in cyprus.
Call your nearest Hp customer service they will help you
Lasker1 said:
Call your nearest Hp customer service they will help you
Click to expand...
Click to collapse
thanx bro.let me check in the morning.
Don't forget to flash an official rom before returning it
Lasker1 said:
Don't forget to flash an official rom before returning it
Click to expand...
Click to collapse
as ur advice i called today HP Greece...they looks to be helpful...i describe my prob,1st they give me the rom solution but when i told them that i check all this then they said they will replace that...they told me they'll email me for details and pickup from my home...so all i want to know from u that,is this the same way u replace ur 614c ???? i want to add here that i bought it as refurbished.so do u think they gonna replae it?
regards,
sajib
Yes its the same way i got mine replaced, except that i live in Sweden.
But i think the procedure is the same all over the world.
Probably they replace the unit to a new one, I think its to time consuming to repair and send back the same device.
They guarantee that it will take maximum 8 days I think.
Good Luck
Lasker1 said:
Yes its the same way i got mine replaced, except that i live in Sweden.
But i think the procedure is the same all over the world.
Probably they replace the unit to a new one, I think its to time consuming to repair and send back the same device.
They guarantee that it will take maximum 8 days I think.
Good Luck
Click to expand...
Click to collapse
so looks like for this prob replacement is the only solution. hope they'll mail me...still i didnt get any mail though!!! :-( every 10 min i'm checking my mail box and thinkin maybe they mistake my email add anyway thr is nothing more i can do except wait!

Quick warranty question

I have a MT4G here that has a bad eMMC chip. It will not boot or load any firmware but I can get to the hboot and recovery menu. I am not the original owner. Will HTC still warranty it? How would I go about getting a warranty replacement directly from HTC? Im sure somebody out there has done or tried this before.
Don't get the warranty from htc. Get it from t-mobile. It will make your life much easier
Sent from my HTC Glacier using XDA App
Will T-Mobile warranty it even though I am not the original owner and I didnt get it from the T-Mobile store? Its a phone I bought off of ebay. Also last time I tried to warranty a MT4G through them (about 4 days ago) they said they were out of stock and tried to give me a Galaxy S 3G.
I got my replacement the other day, and while I was reading through a few things, it said that the warranty does not transfer from customer to customer...might be SOL
clarknick27 said:
I got my replacement the other day, and while I was reading through a few things, it said that the warranty does not transfer from customer to customer...might be SOL
Click to expand...
Click to collapse
That is why I am asking. The warranty info says it does not transfer from customer to customer but I know some people on this forum have gotten ebay or craigslist phones warrantied. I just wanna know how they did it.
Try to transfer to Technical Support when you use Live Chat. I did it on my HD7 which I bought it secondhand and still received a replacement.
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
XPLANE9 said:
Try to transfer to Technical Support when you use Live Chat. I did it on my HD7 which I bought it secondhand and still received a replacement.
Click to expand...
Click to collapse
I just want to be 100% clear on what your talking about. You mean live chat on the T-Mobile website, correct? What if they ask if its my original phone or when they receive it they notice its a different IMEI than the one I originally purchased from them?
kanman said:
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
Click to expand...
Click to collapse
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Paul22000 said:
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Click to expand...
Click to collapse
I am using clockwork recovery so they will definitely notice that it has been tampered with. I guess I'm just looking for a way to get a new phone without being charged for it.
Paul22000 said:
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Click to expand...
Click to collapse
Well.. there's no way to have the original Hboot and be rooted. it will say S-OFF. Yes, you can still have the original 0.86 hboot or whatever - but it will still say s off.
kanman said:
I am using clockwork recovery so they will definitely notice that it has been tampered with. I guess I'm just looking for a way to get a new phone without being charged for it.
Click to expand...
Click to collapse
I am in the exact same situation. If anyone has any guidance, please post
silentsnow31802 said:
I just want to be 100% clear on what your talking about. You mean live chat on the T-Mobile website, correct? What if they ask if its my original phone or when they receive it they notice its a different IMEI than the one I originally purchased from them?
Click to expand...
Click to collapse
I believe that T-Mobile only checks the order number when it processes replacements. Then again, I am prepaid so I have to send in the faulty device first before I receive the replacement so I am not entirely sure. But I know that my secondhand HD7 (bought on a contract by the original owner) was replaced by T-Mobile without any issues.
Ill talk with a tmobile rep online tomorrow. Mine has the engineering bootloader and clockwork recovery with s-off. Looks like ill be putting some extra voltage through the charging port to try and fry it so they cant even boot it. That way they cant tell it was rooted!
silentsnow31802 said:
Ill talk with a tmobile rep online tomorrow. Mine has the engineering bootloader and clockwork recovery with s-off. Looks like ill be putting some extra voltage through the charging port to try and fry it so they cant even boot it. That way they cant tell it was rooted!
Click to expand...
Click to collapse
Have you tried flashing the stock ROM/hboot? [ROM]Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.0 3.02.26_M_release
If that doesn't work, you could also try flashing that and pulling the battery so it really bricks and then doesn't turn on...
kanman said:
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
Click to expand...
Click to collapse
I sent my phone in with the same problem with S-off and cw recovery installed and they didnt care. They just charged me $10 for shipping.
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
gamershadow said:
I sent my phone in with the same problem with S-off and cw recovery installed and they didnt care. They just charged me $10 for shipping.
Click to expand...
Click to collapse
Can you detail how you did this? For example, did you "send it in" to HTC or T-Mobile?
Paul22000 said:
Have you tried flashing the stock ROM/hboot? [ROM]Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.0 3.02.26_M_release
If that doesn't work, you could also try flashing that and pulling the battery so it really bricks and then doesn't turn on...
Click to expand...
Click to collapse
Yup tired this and get a Fail-PU. Phone is truly dead :-(
Ace42 said:
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
Click to expand...
Click to collapse
I think there is one floating around somewhere. It doesnt help when the eMMC chip stops working properly though.
Ace42 said:
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
Click to expand...
Click to collapse
I can try to put one together. I've made a few in my time (coughsignaturecough )
As soon as I figure out how to finally get my phone working without crashing/cache errors

[Q] Sudden Death - please help! How to fix?

Hi,
My SM-N90005, was rooted on 4.3.3 (polish fw) from day 1 and worked perfectly. No glitches, no problems (except an externalSD memory write problem).
This night it died while under charge, for no reason. On forums I read it's called Sudden Death Syndrome and it's quite common to Note 3 but I could not find a fix exceppt to ship it back to Samsung for a replacement. I read of fixes for Note 2 and S3 etc but not for my model.
Has anyone found a fix for the Note 3 SM-n9005 SDS?
Thanks in advance for any help.
Tommaso
ascanio1 said:
4.3.3 ... no problems (except an externalSD memory write problem).
Click to expand...
Click to collapse
This doesn't match. Android 4.3 never had any limitations regarding writing to external SD card.
Are you sure, that you have the SDS? From what I have heard/seen, this was fixed on Note 2 by software updates and hasn't occurred on Note 3.
Someguyfromhell said:
This doesn't match. Android 4.3 never had any limitations regarding writing to external SD card. Are you sure, that you have the SDS? From what I have heard/seen, this was fixed on Note 2 by software updates and hasn't occurred on Note 3.
Click to expand...
Click to collapse
My mistake. It is 4.4.3
I am not sure that it is an SDS, I am sure that it's dead!
Tommaso
Where did you get 4.4.3 from already?
What happens when you try to boot up the phone? I need details.
Someguyfromhell said:
Where did you get 4.4.3 from already? What happens when you try to boot up the phone? I need details.
Click to expand...
Click to collapse
First of all thanks for helping.
It is an official polish 4.4.3 downlaoded from Samobile and flashed using Odin
I cannot boot the phone.
It is completely dead.
No download mode. No charging light. Nothing at all. completely dead.
I can't find such firmware, nor have I seen any 4.4.3 being released to any Samsung phone at all (4.4.3 was released only short time ago, unrealistlic that Samsung phones would have update so quickly).
Sorry. I was right first time. It have official 4.3.3 (not 4.4.3)
I had ExtSD card memory problems you can find my posts everywhere (username: ascanio1)
Anyway, my problem has nothing to do with ExtSD card memory problems as those were long fixed (in Fenruary) and everything worked perfectly since.
Someguyfromhell said:
I can't find such firmware, nor have I seen any 4.4.3 being released to any Samsung phone at all (4.4.3 was released only short time ago, unrealistlic that Samsung phones would have update so quickly).
Click to expand...
Click to collapse
Here is the official firmware:
http://samsung-updates.com/device/?id=SM-N9005
http://www.sammobile.com/firmwares/1/?model=SM-N9005&pcode=XEO#firmware
I have terrible memory! Sorry!
Firmware was 4.4.2
Not 4.3.3
Not 4.4.3
Tommaso
ascanio1 said:
Hi,
My SM-N90005, was rooted on 4.3.3 (polish fw) from day 1 and worked perfectly. No glitches, no problems (except an externalSD memory write problem).
This night it died while under charge, for no reason. On forums I read it's called Sudden Death Syndrome and it's quite common to Note 3 but I could not find a fix exceppt to ship it back to Samsung for a replacement. I read of fixes for Note 2 and S3 etc but not for my model.
Has anyone found a fix for the Note 3 SM-n9005 SDS?
Thanks in advance for any help.
Tommaso
Click to expand...
Click to collapse
When did the Note 3 ever get SDS? I heard they were fixed on Note 2's 4.2.2 firmware. (My phone never had SDS
BUT if what u say is true and your phone has SDS (which is unlikely), your only hope is Samsung service centre (if u still have warranty, that it) or JTAG (I think it works)
Someguyfromhell said:
This doesn't match. Android 4.3 never had any limitations regarding writing to external SD card.
Are you sure, that you have the SDS? From what I have heard/seen, this was fixed on Note 2 by software updates and hasn't occurred on Note 3.
Click to expand...
Click to collapse
SDS was fixed in 4.2.2 Note 2 FYI.
P.S. Kitkat SD card write limitation is bull****. Why limit it? Jeez...
N7105 rocking AOSB with AGNi kernel,
Sent from a small country named Singapore.
Click "Thanks" if I was of any help!
Thanks for the help.
Irwenzhao said:
When did the Note 3 ever get SDS? .... BUT if what u say is true and your phone has SDS (which is unlikely), ....
Click to expand...
Click to collapse
I searched online for the same symptoms and that's why I said it has SDS. Call it what you like but the phone is dead for no apparent reason!
Irwenzhao said:
your only hope is Samsung service centre (if u still have warranty, that it)
Click to expand...
Click to collapse
Yes I have warranty but Samsung HK are stupid as capibara! They refuse courier delivery paid by me. They expect me to fly from Japan to HK for "personal delivery" which is not mentioned anywhere in the warranty... thinking of asking my comsumer rights lawyer friend to handle this warranty refusal.
Irwenzhao said:
or JTAG (I think it works)
Click to expand...
Click to collapse
What's JTAG? Is it this: http://www.windriver.com/products/JTAG-debugging/? If it is it's over my head.
Irwenzhao said:
P.S. Kitkat SD card write limitation is bull****. Why limit it? Jeez...
Click to expand...
Click to collapse
I agree! It drives me crazy!
Irwenzhao said:
Sent from a small country named Singapore.
Click to expand...
Click to collapse
By the way... what's it like to work and live in Singapore? I've been offered to move to HK or SP... have to chose one...
ascanio1 said:
Thanks for the help.
I searched online for the same symptoms and that's why I said it has SDS. Call it what you like but the phone is dead for no apparent reason!
Yes I have warranty but Samsung HK are stupid as capibara! They refuse courier delivery paid by me. They expect me to fly from Japan to HK for "personal delivery" which is not mentioned anywhere in the warranty... thinking of asking my comsumer rights lawyer friend to handle this warranty refusal.
What's JTAG? Is it this: http://www.windriver.com/products/JTAG-debugging/? If it is it's over my head.
I agree! It drives me crazy!
By the way... what's it like to work and live in Singapore? I've been offered to move to HK or SP... have to chose one...
Click to expand...
Click to collapse
Personal delivery? That's plain stupid. You should probably ask your friend to sue Samsung HK lol.
That's (probably) the JTAG I was talking about.
Singapore? Just a few words. Convenient. Hot. Expensive (?). Safe. If u don't mind expensive stuff (Singapore has been rated at the most expensive country to live in lol), I would say come to Singapore.
EDIT: Having hols in China right now so... yea. (China y u ban Google )
P.S. phones bought in Singapore are (almost) never carrier locked, region locked or bootloader locked.
N7105 rocking AOSB with AGNi kernel,
Sent from the "China who bans Google"
Click "Thanks" if I was of any help!
ascanio1 said:
First of all thanks for helping.
It is an official polish 4.4.3 downlaoded from Samobile and flashed using Odin
I cannot boot the phone.
It is completely dead.
No download mode. No charging light. Nothing at all. completely dead.
Click to expand...
Click to collapse
Might be the battery was completely exhausted?
Try to connect the charger for at least 30 minutes?
Irwenzhao said:
Personal delivery? That's plain stupid. You should probably ask your friend to sue Samsung HK lol.
Click to expand...
Click to collapse
Yeah... but in the meanwhile I need a replacement. What's the best or closest competitor to the Note 3 (same size & specs) in your opinion?
Irwenzhao said:
Singapore? Just a few words. Convenient. Hot. Expensive (?). Safe. If u don't mind expensive stuff (Singapore has been rated at the most expensive country to live in lol), I would say come to Singapore.
Click to expand...
Click to collapse
I live in Tokyo... I doubt that there's any place more expensive than Tokyo! Anywhere in the world will seem cheap after Tokyo! It's the hot and humd that annoys me... but HK... might be the same...
Irwenzhao said:
P.S. phones bought in Singapore are (almost) never carrier locked, region locked or bootloader locked.
Click to expand...
Click to collapse
I had a really bad experience with a HK Note 3 SM-N9005 bought from imobilePhonex: I found out that it was not HK or International Model as claimed and that the warranty was only valid in some middle eastern country... the retailer asked me 300US$ to handle the warranty... DOUH ?!?!?! what warranty is it if I have to pay 3 big ones?
Do you know of any good or trust worthy online shops from Singapore where to buy phones from?
vndnguyen said:
Try to connect the charger for at least 30 minutes?
Click to expand...
Click to collapse
I charged it for 10 hours! Not the battery...
Any recommendation for an alternative phone, same size, better specs? In your opinion? Any advice for online trustworthy retailers (read my previous post - comment on HK retailer)
ascanio1 said:
Yeah... but in the meanwhile I need a replacement. What's the best or closest competitor to the Note 3 (same size & specs) in your opinion?
I would say LG G3?
I live in Tokyo... I doubt that there's any place more expensive than Tokyo! Anywhere in the world will seem cheap after Tokyo! It's the hot and humd that annoys me... but HK... might be the same...
I had a really bad experience with a HK Note 3 SM-N9005 bought from imobilePhonex: I found out that it was not HK or International Model as claimed and that the warranty was only valid in some middle eastern country... the retailer asked me 300US$ to handle the warranty... DOUH ?!?!?! what warranty is it if I have to pay 3 big ones?
Do you know of any good or trust worthy online shops from Singapore where to buy phones from?
Click to expand...
Click to collapse
Not really sure, I don't buy stuff online sorry
N7105 rocking AOSB with AGNi kernel,
Sent from the "China who bans Google"
Click "Thanks" if I was of any help!
I need help!
My phone died: absolutely no signs of life, no reboot, no charging light, nothing at all!
I thught that it was the SDS but I then realized that it might be the battery and so I just bought a new one. To my great surprise, the phone does not charge the battery. When I bought the battery it was at 46% charge and after 8 hours of charging the new battery was down to 41% charge!!!
If I try to charge the batttery when the phone is switched off, no red light appears but the phone vibrates intermittently (every 5 seconds) and keeps doing this until I disconnect the charger.
If I try to charge the phone when it is switched on, the charging Symbol inside the battery icon appears and also the red light is on...
But in both cases the battery does not get charged! I tried 3 different battery chargers (original Samsung) and 3 different cables.
I heard somewhere that there can be some software malfunction that causes this but I can't remember or find the right post...
Help!
Not charging the battery
Update: the phone will charge properly only if connected to my laptop USB ports but still won't charge from any wall charger.
ascanio1 said:
Update: the phone will charge properly only if connected to my laptop USB ports but still won't charge from any wall charger.
Click to expand...
Click to collapse
Did you try different sockets or chargers (not the cable)?
N7105 rocking AOSB with AGNi kernel,
Click "Thanks" if I was of any help!
---------- Post added at 11:36 PM ---------- Previous post was at 11:35 PM ----------
ascanio1 said:
I need help!
My phone died: absolutely no signs of life, no reboot, no charging light, nothing at all!
I thught that it was the SDS but I then realized that it might be the battery and so I just bought a new one. To my great surprise, the phone does not charge the battery. When I bought the battery it was at 46% charge and after 8 hours of charging the new battery was down to 41% charge!!!
If I try to charge the batttery when the phone is switched off, no red light appears but the phone vibrates intermittently (every 5 seconds) and keeps doing this until I disconnect the charger.
If I try to charge the phone when it is switched on, the charging Symbol inside the battery icon appears and also the red light is on...
But in both cases the battery does not get charged! I tried 3 different battery chargers (original Samsung) and 3 different cables.
I heard somewhere that there can be some software malfunction that causes this but I can't remember or find the right post...
Help!
Click to expand...
Click to collapse
Weird... If it's a software malfunction you'll have no chance of saving it since you can't get anything to start.
N7105 rocking AOSB with AGNi kernel,
Click "Thanks" if I was of any help!
P.S. Try these steps to get into download mode.
No download mode?
If your phone won’t enter download mode, you can try three things:
A USB jig. Don’t pin your hopes on this, they rarely succeed in this scenario.
‘Jump starting’ – You might need someone else to give you a hand for this. Take the battery out of your phone and wait 30 seconds. Now, press the button combination to enter download mode, and with this combination still depressed, get someone to put the battery back in. Hopefully this will jolt your phone into download mode.
Take out the phone battery, and re-insert it, but don’t turn the phone on. Now, plug in the charger while holding the volume down button. Keep holding volume down till you enter download mode.
If your phone won’t enter download mode, and will do nothing but get hot when you attempt to do anything to it (charge it, turn it on), then your motherboard is in need of replacement.
Your options
I’ve seen a lot of people, when their Odin flash fails, either:
Give up. Not a good option.
Flash a .pit file. That should be used as an absolute last resort. There’s a lot to try before getting to that stage! If a flash of a .pit file fails in Odin, your phone is well and truly unrecoverable, and you will need a motherboard (MB) replacement.
Send their phone to a service centre. That costs money (& you’re without a phone for a week or so).
Irwenzhao said:
Did you try different sockets or chargers (not the cable)?
Click to expand...
Click to collapse
Yes. Besides I blind tested all 3 chargers, cables and wall sockets. They work with other electrical devices.
Irwenzhao said:
Weird... If it's a software malfunction you'll have no chance of saving it since you can't get anything to start.
Click to expand...
Click to collapse
With the new battery I can start the phone and it works perfectly normally. The only malfunction is that it won't charge the battery from wall charger so I have to use laptop.
Irwenzhao said:
P.S. Try these steps to get into download mode.
Click to expand...
Click to collapse
It goes into download mode, normally. With a charged battery.
ascanio1 said:
Yes. Besides I blind tested all 3 chargers, cables and wall sockets. They work with other electrical devices.
With the new battery I can start the phone and it works perfectly normally. The only malfunction is that it won't charge the battery from wall charger so I have to use laptop.
It goes into download mode, normally. With a charged battery.
Click to expand...
Click to collapse
Flash a new ROM? If it's a software malfunction only a new ROM can solve your issue. And a .pit file would be useless here.
N7105 rocking AOSB with AGNi kernel,
Click "Thanks" if I was of any help!

Samsung galaxy note3 Bricked/stopped working abruptly

Hi,
My phone went off suddenly and I can't turn it back on..I tried connecting it to the computer but nothing happened.i have never installed roms or rooted it .what should I do ?
Please reply ASAP !
Thanks in advance
Dead.
Return.
kenny1991 said:
Dead.
Return.
Click to expand...
Click to collapse
Are you sure ,the battery heatens when I charge it ?
It is less than 2 months old
mohd1995 said:
Are you sure ,the battery heathens when I charge it ?
t is less than 2 months old
Click to expand...
Click to collapse
No. But it happens with note 3. You can try to replace battery but if you can just return.
kenny1991 said:
No. But it happens with note 3. You can try to replace battery but if you can just return.
Click to expand...
Click to collapse
The problem is that I bought without warranty ?.can't this be software related that can be fixed myself?
mohd1995 said:
The problem is that I bought without warranty ?.can't this be software related that can be fixed myself?
Click to expand...
Click to collapse
Maybe there is a solution. Search forums.
It is covered if you bought from a shop? Where did you buy from?
mohd1995 said:
Hi,
My phone went off suddenly after giving 3 beeps and I can't turn it back on..I tried connecting it to the computer but nothing happened.i have never installed roms or rooted it .what should I do ?
Please reply ASAP !
Thanks in advance
Click to expand...
Click to collapse
3 Beeps on previous galaxies usually meant over heating. Sounds like a hardware fault not software. Return it if you can. Or use a different battery, battery might be damaged.
You should be able to go through Samsung directly to have it replaced.
kenny1991 said:
Maybe there is a solution. Search forums.
It is covered if you bought from a shop? Where did you buy from?
Click to expand...
Click to collapse
I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered.
graydiggy said:
You should be able to go through Samsung directly to have it replaced.
Click to expand...
Click to collapse
I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered
Dizy801 said:
3 Beeps on previous galaxies usually meant over heating. Sounds like a hardware fault not software. Return it if you can. Or use a different battery, battery might be damaged.
Click to expand...
Click to collapse
Is there something I can do to check if that is true ?
And please ignore 3beeps thing as my brother told that it was from a a song he tried playing before it wen't off
graydiggy said:
You should be able to go through Samsung directly to have it replaced.
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I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered
As far as I know the guarantee is international. If I buy from Norway it is covered even I Asia?
kenny1991 said:
As far as I know the guarantee is international. If I buy from Norway it is covered even I Asia?
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Click to collapse
We'll I don't think mine is but I will ask about it
Thanks for the advice
Just remove battery an check voltage you shold have 3.7 volts or more if is below 3.3 V you need to charge the battery somehow. Leve your phone with no battery for a hour or two. Put back your battery and try to boot your phone. It did happen to me and after many attempts was start working again.
goodoane said:
Just remove battery an check voltage you shold have 3.7 volts or more if is below 3.3 V you need to charge the battery somehow. Leve your phone with no battery for a hour or two. Put back your battery and try to boot your phone. It did happen to me and after many attempts was start working again.
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Click to collapse
Thanks for your reply,but how to check the voltage.as,I have only the original charger?
mohd1995 said:
Thanks for your reply,but how to check the voltage.as,I have only the original charger?
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Er. Aditya said:
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Thanks,I will try to do that .

Note 4 completly dead

My snapdragon phone started acting weird today. Was slow and locked up for many minutes doing just simple tasks.
Took a backup of the phone and ran a factory reset.
The phone was fast and smooth after this and i was satisfied. But then i did a reboot, and the phone never booted again.
It does not even charge. Just dead.
Anyone else had this issue? Had the phone since release, and it has never been rooted or anything that would break warranty, so i will contact the place i bought it from.
But can this might be battery related? In that case it would be much easier for me to get a new battery.
Have tried to charge it for a while without any result. Does not seem to draw any power either as the charger is cold..
but when i plug it in the pc, windows detects something for about 2 seconds, but claims it's unrecognizable...
Rocking my Nexus 4 now, smooth phone with android 6.0, but camera and battery sucks bigtime... I want my note back..
I have exact same problem. But my phone was rooted and service center told me my warranty is void. They told me the mainboard is bad and need to be replaced. It will cost about half of the new phone price...
Try pressing "Vol +" + "Vol -" + "Lock" + "Start" buttons for a few seconds
Pd: wrong section, this should go on troubleshouting
sbehring said:
I have exact same problem. But my phone was rooted and service center told me my warranty is void. They told me the mainboard is bad and need to be replaced. It will cost about half of the new phone price...
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Click to collapse
Take it to a different store from your carrier and this time don't tell them its been rooted. Tell them it hasn't been if they ask and they should replace it.
Have tried every combination possible with holding in buttons. No sign of life.. Good thing i got a backup while it was still "working"
I have had many plans to root the device and get in some custom ROM but i have been satisfied with stock and never found the time to do it, and i am happy for that now
Sorry for posting in the wrong place. Maby an admin can move this post?
Welcome to the party, almost the same thing happened to me except it failed to do a factory reset.
http://forum.xda-developers.com/not...-sm-n910w8-t3249970/post63890570#post63890570
Just taking out the battery and inserting it back again properly solved it for me... , Ur battery might not be fitting properly pls check ?
XproZayd said:
Welcome to the party, almost the same thing happened to me except it failed to do a factory reset.
http://forum.xda-developers.com/not...-sm-n910w8-t3249970/post63890570#post63890570
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Click to collapse
Thanks for the information. I guess my motherboard is dead then..
Senthil360 said:
Just taking out the battery and inserting it back again properly solved it for me... , Ur battery might not be fitting properly pls check
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Click to collapse
This has been checked and it's not the problem. But thanks for suggestion.
If i get a new Note 4 on warranty i will probably sell it and get a Nexus phone, or install an clean ROM right away. Stock android is so much smoother than touchwiz.
Samsura said:
Thanks for the information. I guess my motherboard is dead then..
This has been checked and it's not the problem. But thanks for suggestion.
If i get a new Note 4 on warranty i will probably sell it and get a Nexus phone, or install an clean ROM right away. Stock android is so much smoother than touchwiz.
Click to expand...
Click to collapse
Yeah, i don't know why the note 4s hard brick them selfs like that, must be a bug/glitch.
Seems like the store i bought it from has 2 years warranty. But in Norway we anyway have a 5 year "mini warranty" on electronics that is decided by law. So if the problem is not caused by mistreatment or water damage you should get it fixed for free within 5 years anyway.
Motherboard was faulty (as suspected)
Try to re-install a stock firmware (latest version) from sammobile with odin. This is the fast mode to revover your phone .

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