Database Users

[Q] I have a true brick (I guess) on GT-I9000 Galaxy S - now what?

Today i flashed my Tab with Gingerbread 2.3.3 for the forth time after Moding it a bit while having the Galaxy S plugged in and of course Odin flashed both...
so probably it changed the bootloader on it and now the Galaxy S wouldn't respond to anything,
button combinations dont work
plugging usb and then holding Vol-Up + Vol-Down while slipping battery back does nothing, I even tried the mythical Hair dryer and that took me nowhere
... its dead.
I read somewhere that the JIG is not for my case so i skipped it...
now what? is there anything else i should try? if not, is taking it to good ol' Sammy going to do me any good?
or should i just consider it a very expensive piece of home decoration.
***PS sorry if i posted this in the wrong section.

i had a soft brick on a vibrant last night and the only thing that worked for me was pressing the vol up and down and THEN plugging in the usb to the computer.... then the software loader screen came up allowing me to USE odin AND FLASH stock tmo os

devilsadidas said:
i had a soft brick on a vibrant last night and the only thing that worked for me was pressing the vol up and down and THEN plugging in the usb to the computer.... then the software loader screen came up allowing me to USE odin AND FLASH stock tmo os
Click to expand...
Click to collapse
well, good for you but as for me.. that didn't do the trick.. I am here hoping to get a magical answer but almost sure that this wont happen.. sammy should expect my visit soon

I Know
Are you under contract? and did you buy the phone from a certified retailer? if so you can say that your phone shut off and wont turn on. i bricked my phone twice (HTC EVO) and took it back to sprint and the replaced the phone because it was a "manufacturing default". hope this helps!

well that sucks, know how you feel except mine had a bit better of an outcome. sux

NannansDilema said:
Are you under contract? and did you buy the phone from a certified retailer? if so you can say that your phone shut off and wont turn on. i bricked my phone twice (HTC EVO) and took it back to sprint and the replaced the phone because it was a "manufacturing default". hope this helps!
Click to expand...
Click to collapse
well not exactly, i bought it when i was traveling and i am not quite sure our dealers here don't accept international warranties...
I just hope that they would know how to fix it, without costing me the price of a new one that is

You've probably thought of this already, but... are you sure your battery has enough juice left to boot up? Happened to me once and scared the heck out of me.

zwizzle said:
You've probably thought of this already, but... are you sure your battery has enough juice left to boot up? Happened to me once and scared the heck out of me.
Click to expand...
Click to collapse
Thanks for the Idea but yeah, My phone was at 95% when i Killed it with a bad flash

Sounds like you might need a jtag for it. There is a post on the home page portal maybe a page or two back on how to do it yourself or the guy over at mobile tech videos has a jtag service. It is used for bringing back the hard bricked devices.

I soft bricked my Nexus S last week, freaking scary!
It took me 6 hours to just it alive by trying over 20 method!

S III died yesterday

Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?

awww sorry to hear that , i am sure its covered in warranty

I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app

In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app

i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story

Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!

Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?

exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!

ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
Click to expand...
Click to collapse
It is for the US, YMMV. Droid Life Article/

budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL

spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
Click to expand...
Click to collapse
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS

Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium

nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.

I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.

its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/

by any means, did you played with the clock levels?
oc/uc?

Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium

just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.

Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.

So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...

i need help with my newly acquired note 4. boot looping, lagging, shutting down

I need help!!!!!!!!!!!!!!! I bought a note 4 ATT from someone on ebay and the phone is in mint condition. I turned it on and played with it for a bit and it rebooted, then got really hot then lagged and rebooted. I tried checking for a software update and it tried downloading an att security update but the phone showed the little green android guy and said
downloading do not turn off target
could not do normal boot
ddi: mmc_read failed
odin mode high speed
smn910a
samsung official
system status custom
lock off
warranty void:0x0
some other stuff.
Then i reset it and it booted fine until i took a few pictures and it started boot looping. should i install the stock rom and how do i do this ?
kernel: 3.10.40-5613584
security patch: 7-1-16
android:5.1.1
knox 2.4.1
device:sm-n910a

joeynox said:
I need help!!!!!!!!!!!!!!! I bought a note 4 ATT from someone on ebay and the phone is in mint condition. I turned it on and played with it for a bit and it rebooted, then got really hot then lagged and rebooted. I tried checking for a software update and it tried downloading an att security update but the phone showed the little green android guy and said
downloading do not turn off target
could not do normal boot
ddi: mmc_read failed
odin mode high speed
smn910a
samsung official
system status custom
lock off
warranty void:0x0
some other stuff.
Then i reset it and it booted fine until i took a few pictures and it started boot looping. should i install the stock rom and how do i do this ?
kernel: 3.10.40-5613584
security patch: 7-1-16
android:5.1.1
knox 2.4.1
device:sm-n910a
Click to expand...
Click to collapse
Check this out
http://androidromupdate.com/2015/11...e-4-sm-n910a-official-android-5-1-1-firmware/

thank you ! im downloading the ap file now and will try flashing it . The guy i bought it from said he was his daily phone until he got the note 7 and all he did was factory reset it before it was shipped. The phone is mint condition so i dunno whats going on

joeynox said:
thank you ! im downloading the ap file now and will try flashing it . The guy i bought it from said he was his daily phone until he got the note 7 and all he did was factory reset it before it was shipped. The phone is mint condition so i dunno whats going on
Click to expand...
Click to collapse
If it's getting hot something its not happy. Usually gets hot when it's working hard.
That's what I found on mine anyways. Kind of like a fever. Something's wrong with your body it gets hot.
Same on a phone.
Usually happens to me when I flash something wrong.
Late nights, building something and maybe put files in the wrong spot, like app instead of priv-app. Or forget to put them in at all.
Good luck.

so i flashed a new stock rom and now the phone still occasionally gets hot but if i take 4-6 pictures with or without the flash the phone turns off and i have to pop the battery out to get it to turn back on. it seems to do this whe nthe battery is below 20%. im trying to test this now. When im unable to edit the accounts area, i get an error that says settings has stopped? last but not least theres no way to disable the shutter sound. Before i flashed the new stock rom there was an option.

try boot your phone without sd card.

Sorry to tell you this.
joeynox said:
I need help!!!!!!!!!!!!!!! I bought a note 4 ATT from someone on ebay and the phone is in mint condition. I turned it on and played with it for a bit and it rebooted, then got really hot then lagged and rebooted. I tried checking for a software update and it tried downloading an att security update but the phone showed the little green android guy and said
downloading do not turn off target
could not do normal boot
ddi: mmc_read failed
odin mode high speed
smn910a
samsung official
system status custom
lock off
warranty void:0x0
some other stuff.
Then i reset it and it booted fine until i took a few pictures and it started boot looping. should i install the stock rom and how do i do this ?
kernel: 3.10.40-5613584
security patch: 7-1-16
android:5.1.1
knox 2.4.1
device:sm-n910a
Click to expand...
Click to collapse
Unfortunately, you have fallen into a sinking boat like a lot of Note 4 owners. From what I can feel, the ddi: mmc read fail issue is actually a hardware problem, but which hardware is unknown. Many speculate a failing eMMC chip, others speculate power IC. But from what I have experienced and no matter what I did, I couldn't fix mine. I have the same issue and actually bought mine off of Swappa. From what I have heard and experienced, the phone runs it's best on stock rom, and a temporary fix is to install a wakelock app and set it to Mode 4, but this is only to stop phone from crashing during sleep, and won't fix it crashing and lagging during use. I would immediately arrange a refund or a PayPal dispute if I were you. I apologize that you got into this situation but no one has found a concrete fix. Best bet is to refund it. Best of luck on getting your money back.

DaKillaz98 said:
Unfortunately, you have fallen into a sinking boat like a lot of Note 4 owners. From what I can feel, the ddi: mmc read fail issue is actually a hardware problem, but which hardware is unknown. Many speculate a failing eMMC chip, others speculate power IC. But from what I have experienced and no matter what I did, I couldn't fix mine. I have the same issue and actually bought mine off of Swappa. From what I have heard and experienced, the phone runs it's best on stock rom, and a temporary fix is to install a wakelock app and set it to Mode 4, but this is only to stop phone from crashing during sleep, and won't fix it crashing and lagging during use. I would immediately arrange a refund or a PayPal dispute if I were you. I apologize that you got into this situation but no one has found a concrete fix. Best bet is to refund it. Best of luck on getting your money back.
Click to expand...
Click to collapse
I dunno what's wrong with this thing. Still cant access accounts due to settings stopping (only settings issue). The ddi mmc_read thing hasn't happened again but using the camera sometimes makes the phone turn off and sometimes its getting very hot. I hate to give it up because its in such good cosmetic condition., it looks brand new. I filed the claim with eBay and I also contacted the seller so I guess its a waiting game.
Could a bad battery cause the camera to turn the phone off or make the phone get hot and laggy?

joeynox said:
I dunno what's wrong with this thing. Still cant access accounts due to settings stopping (only settings issue). The ddi mmc_read thing hasn't happened again but using the camera sometimes makes the phone turn off and sometimes its getting very hot. I hate to give it up because its in such good cosmetic condition., it looks brand new. I filed the claim with eBay and I also contacted the seller so I guess its a waiting game.
Could a bad battery cause the camera to turn the phone off or make the phone get hot and laggy?
Click to expand...
Click to collapse
In my experience, the battery isn't a problem, I have bought multiple off of Amazon and they all had the same effect on the phone, nothing. If the phone is getting very hot, the system might be overworking the poor SnapDragon 805 to where it has to throttle or even shutdown, if Knox is already tripped, you might want to try CyanogenMod to single out TouchWiz being the laggy slow OS it is. If Knox isn't tripped, I don't recommend anything like that because the eBay seller can refuse refund if you trip Knox (At least in the US). In US, at least, you don't have to prove that the customer's modification actually damaged the device to refuse refund because of it. Camera can make phone turn off if the eMMC is the problem, as the camera creates a buffer on the storage to help speed up picture taking. If you have a settings issue however, you can always try reflashing the stock software on with ODIN and see if you just had a bad flash on the device. That won't trip Knox. Good luck with the refund, and as future advice, since Note 4's have started failing like crazy, The Note 4 might not be a safe thing to buy online anymore. Almost ready to go back and buy an S5 again.

Thanks for the advice. I can't get a new phone right now and since I'm on a budget my choices r limited. Lgg4 seems like its a huge headache with its contact failure so a used one of those is out of the question. I figures the note 4 would be the best option.

joeynox said:
Thanks for the advice. I can't get a new phone right now and since I'm on a budget my choices r limited. Lgg4 seems like its a huge headache with its contact failure so a used one of those is out of the question. I figures the note 4 would be the best option.
Click to expand...
Click to collapse
Yeah, I know how you feel, unfortunately, I bought mine off of Swappa, it started acting up, seller wanted me to pay shipping to send back, but I am on such a tight budget I couldn't. I decided to hold onto it anyways just in case something could fix it. If I were you, I know it's a bit smaller, but the S5 is a pretty good choice, I had bought a used T-Mobile S5 before my faulty Note 4 and it ran amazing. Plus, the used S5's are fairing quite a bit better than the Note 4's are. I had gotten a Note 4 because I was thinking, it's like an S5, but bigger and better, and with a pen. Too bad this hardware failure is letting people down now. I don't even know if you can't find them new either.

joeynox said:
Thanks for the advice. I can't get a new phone right now and since I'm on a budget my choices r limited. Lgg4 seems like its a huge headache with its contact failure so a used one of those is out of the question. I figures the note 4 would be the best option.
Click to expand...
Click to collapse
My advice is return the phone to the seller and buy nexus 6p or 5x both are great phones
Sent from my SM-N910G using Tapatalk

DaKillaz98 said:
In my experience, the battery isn't a problem, I have bought multiple off of Amazon and they all had the same effect on the phone, nothing. If the phone is getting very hot, the system might be overworking the poor SnapDragon 805 to where it has to throttle or even shutdown, if Knox is already tripped, you might want to try CyanogenMod to single out TouchWiz being the laggy slow OS it is. If Knox isn't tripped, I don't recommend anything like that because the eBay seller can refuse refund if you trip Knox (At least in the US). In US, at least, you don't have to prove that the customer's modification actually damaged the device to refuse refund because of it. Camera can make phone turn off if the eMMC is the problem, as the camera creates a buffer on the storage to help speed up picture taking. If you have a settings issue however, you can always try reflashing the stock software on with ODIN and see if you just had a bad flash on the device. That won't trip Knox. Good luck with the refund, and as future advice, since Note 4's have started failing like crazy, The Note 4 might not be a safe thing to buy online anymore. Almost ready to go back and buy an S5 again.
Click to expand...
Click to collapse
I'd go with flashing stock ROM again also. What I should have also added was, after flashing with ODIN, boot into recovery and do a factory reset. Obviously something in there is still jacked.
Either ODIN flash then do a factory reset, or do a factory reset then ODIN flash. Can't hurt, may help.
Perhaps flash TWRP and do an advance wipe also.
http://forum.xda-developers.com/note-4/development/twrp-2-8-1-2-recovery-note-4-sm-n910c-t2977933

dicksteele said:
I'd go with flashing stock ROM again also. What I should have also added was, after flashing with ODIN, boot into recovery and do a factory reset. Obviously something in there is still jacked.
Either ODIN flash then do a factory reset, or do a factory reset then ODIN flash. Can't hurt, may help.
Perhaps flash TWRP and do an advance wipe also.
http://forum.xda-developers.com/note-4/development/twrp-2-8-1-2-recovery-note-4-sm-n910c-t2977933
Click to expand...
Click to collapse
just wanted to update the post. I contacted the seller who said they would give me $75 back to have the phone repaired if theres an issue. She still is insisting the phone was fine when she had it. I said i would like a full refund so im waiting to hear back. But i did flash a stock rom and due a wipe. i also bought a new battery and so far the it hasnt gotten the ddi mmc read failure . it does seem to get warm quickly and while using a cpu process app my cpu is always bouncing between 10-30%.iv only downloaded 2 apps into the phone so far. 1 app still crashes after a while and the phone rebooted once after taking about 50 pictures with the flash. on the original battery it would lock up and shut down after 5 pictures, i would have to wait like 20 minutes to turn it back on. it sucks because i love the phone and really need it. i only paid $180 for it and i doubt ill be able to get a similar phone for that price. Ive read here that the ddi mmc read failure is a precursor to alot of hardware failures so now my heart is broken. Anyway thank you all for responding.

joeynox said:
just wanted to update the post. I contacted the seller who said they would give me $75 back to have the phone repaired if theres an issue. She still is insisting the phone was fine when she had it. I said i would like a full refund so im waiting to hear back. But i did flash a stock rom and due a wipe. i also bought a new battery and so far the it hasnt gotten the ddi mmc read failure . it does seem to get warm quickly and while using a cpu process app my cpu is always bouncing between 10-30%.iv only downloaded 2 apps into the phone so far. 1 app still crashes after a while and the phone rebooted once after taking about 50 pictures with the flash. on the original battery it would lock up and shut down after 5 pictures, i would have to wait like 20 minutes to turn it back on. it sucks because i love the phone and really need it. i only paid $180 for it and i doubt ill be able to get a similar phone for that price. Ive read here that the ddi mmc read failure is a precursor to alot of hardware failures so now my heart is broken. Anyway thank you all for responding.
Click to expand...
Click to collapse
That is a hell of a price. She must not have known how much to sell it for or there was a problem.

My S7E is suddenly bootlooping. Dying?

Really, I am super unlucky with my Samsung mobiles...
My S7 edge (international Exynos, unlocked) is stock and unrooted.
I had a SW update (small one, only 12Mb) a few days ago.
Then, all of a sudden, my S7 edge started to reboot itself during the night. Just once, but then on the next day again.
Once it froze and then rebooted, so I went into the recovery to perform a wipe cache.
First thing I noticed there: When entering the recovery it says something like "system update" and you see the droid standing there.
Then after a few seconds, the droid seems to be broken / system update failing with a big exclamation mark. I am sure you know what I am talking about.
Also when rebooting out of the recovery, it writes the error message "Unable to mount data (invalid argument)". You can just see that message for a millisecond before the reboot starts.
Sooo, anyway: In the recovery I wiped the cache and rebooted.
During the Samsung logo buildup the process froze. Then
--> Boot loop.
A few dozen loops, with the Samsung logo always freezing, later it came back to life, but still would boot loop when restarted.
So I did a factory reset. Did not fix it. Then I flashed my Firmware via ODIN again. Still not fixed.
As a last resort I used Smart Switch to do a emergency restore, you know the one where you have to input your mobile's serial number.
So Smart Switch flashed my initial stock firmware, BUT
Still the phone is behaving the same and looping. Sometimes I get it online and then everything seems to work fine, but after going to recovery:
Same broken droid guy, same loop afterwards.
I guess something is really corrupted or hw-wise dying.
Any further ideas if I can try something else? Or is Samsung Service my only hope :crying:

Sound like EPROM issue. Means memory problem. Take it to Samsung if is possible

Have you managed to fix your phone? I am experiencing this same thing except it all started back in November.

To be honest, you sound like you've done everything most people would suggest with reflashing etc. So this does really sound hardware based. Look at a warranty replacement?
Sent from my SM-G935F using XDA-Developers mobile app

Check this problem if some time reboot see it auto enter download mode and have message like can not read memory nand. Mean nand dying because device have run with hot along time.

Thx guys, I will bring it next week to Samsung service center.
It doesn't say anything about "Can't read memory" or something, I've seen that error already when the internal memory of my note 4 died. But as no flashing attempts fixed my S7, who knows what's really up... Samsung shall take care of it. I didn't root because of my experiences with my note 4, and good so... 3 months after I bought the S7 it's already f*ing corrupt

MisterKanister said:
Thx guys, I will bring it next week to Samsung service center.
It doesn't say anything about "Can't read memory" or something, I've seen that error already when the internal memory of my note 4 died. But as no flashing attempts fixed my S7, who knows what's really up... Samsung shall take care of it. I didn't root because of my experiences with my note 4, and good so... 3 months after I bought the S7 it's already f*ing corrupt
Click to expand...
Click to collapse
Can you still use your phone btw?
My phone just stopped working today. I tried to do a master reset hoping it would fix it but it didn't. Now I couldn't even get past the Welcome Screen with the languages selection because it just freezes from there. It has been on boot loop since and the phone is unusable.
Very sad.

iamkrystal00 said:
Can you still use your phone btw?
Click to expand...
Click to collapse
Well, not really. It's bootlooping and might eventually come online sometimes, but I leave it powered off for now.
iamkrystal00 said:
Very sad.
Click to expand...
Click to collapse
Yeh, this is rubbish. First my Note 4's internal memory died after 1 year, now my S7 edge's memory (?) dies after 3 months.

MisterKanister said:
Well, not really. It's bootlooping and might eventually come online sometimes, but I leave it powered off for now.
Yeh, this is rubbish. First my Note 4's internal memory died after 1 year, now my S7 edge's memory (?) dies after 3 months.
Click to expand...
Click to collapse
I ended up taking my phone to samsung's service center. I just got news from the technician today that I might have to replace the motherboard, and guess what, I have to pay for it because I bought this phone from another country and warranty is basically void. It sucks because the phone is very new and I never dropped it. Not even a scratch present.
I am totally disappointed.

iamkrystal00 said:
I ended up taking my phone to samsung's service center. I just got news from the technician today that I might have to replace the motherboard, and guess what, I have to pay for it because I bought this phone from another country and warranty is basically void. It sucks because the phone is very new and I never dropped it. Not even a scratch present.
I am totally disappointed.
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That sucks!
I also got mine back from Samsung Service and it's working again.
Since it took them only 1 day to repair and they even didn't remove my screen protector, I am quite sure that they just did some advanced reflashing and no hardware change was required.
Now I am wondering what they can flash which we can't :silly:

MisterKanister said:
That sucks!
I also got mine back from Samsung Service and it's working again.
Since it took them only 1 day to repair and they even didn't remove my screen protector, I am quite sure that they just did some advanced reflashing and no hardware change was required.
Now I am wondering what they can flash which we can't :silly:
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That's awesome man! You seem really lucky. The techs that checked your phone were probably skilled enough to fix the issue. Those that checked mine couldn't even tell me what they found and just told me that a new motherboard is needed. I doubt they even tried.
Did your phone behave weirdly again after you got it back?

iamkrystal00 said:
Did your phone behave weirdly again after you got it back?
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Actually I was wrong, the Samsung tech's really changed the mainboard - it wasn't just a reflash. Just had a look at the receipt where it was written
And yes, now it's working as it should.

MisterKanister said:
Actually I was wrong, the Samsung tech's really changed the mainboard - it wasn't just a reflash. Just had a look at the receipt where it was written
And yes, now it's working as it should.
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Oh then that means my board is truly the problem. Did the tech tell you what caused it? I tried asking but they keep saying they don't know.
Now they are going to charge me $300 for a new board. :crying:

Phone Not Booting HELP

This morning I had to force reboot my phone because it froze. But it never rebooted. Here I am 11 hours later, and it still won't boot up. I've tried everything; charging it, and trying to boot into recovery mode. No luck. Can someone please help me out?! The carrier will not send it to essential due to the fact that I did a sim card swap, and that voided the warranty. (BTW that's the stupidest thing I've in my life) HELP!!

Thomas Cloutier said:
This morning I had to force reboot my phone because it froze. But it never rebooted. Here I am 11 hours later, and it still won't boot up. I've tried everything; charging it, and trying to boot into recovery mode. No luck. Can someone please help me out?! The carrier will not send it to essential due to the fact that I did a sim card swap, and that voided the warranty. (BTW that's the stupidest thing I've in my life) HELP!!
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What firmware? Stock or custom rom?

garywojdan81 said:
What firmware? Stock or custom rom?
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Latest stock firmware. Has been sent to essential for repair/ replacement. Would still be nice to know what else I could have done.

You held the power button down until the phone completely powered off? I'm assuming you did but just checking. If Essential is taking the phone for repair presumably they made sure you did all the obvious things first.

jhs39 said:
You held the power button down until the phone completely powered off? I'm assuming you did but just checking. If Essential is taking the phone for repair presumably they made sure you did all the obvious things first.
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Yes I did everything the the girl on customer service told me to do. I'm wondering if maybe cause of it freezing had something to do with the ram?

Thomas Cloutier said:
This morning I had to force reboot my phone because it froze. But it never rebooted. Here I am 11 hours later, and it still won't boot up. I've tried everything; charging it, and trying to boot into recovery mode. No luck. Can someone please help me out?! The carrier will not send it to essential due to the fact that I did a sim card swap, and that voided the warranty. (BTW that's the stupidest thing I've in my life) HELP!!
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First, where are you? Country that is? In the US that is not a valid reason to void a warranty if you have the receipt.
Also how long are you holding the power button?
In some cases you might have to attach the charger and hold the button for 30-45 seconds.
Does the charging light come on?

Hold all three buttons for about 30 seconds, this forces a hard reboot

Thomas Cloutier said:
Yes I did everything the the girl on customer service told me to do. I'm wondering if maybe cause of it freezing had something to do with the ram?
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It could be caused by bad memory or a bad CPU. It's hard to say but if Essential customer support had you try different things they must think it's hardware failure. If you are in the US they aren't going to fix your phone and send it back to you. They're going to replace it with a refurbished phone. Hopefully they aren't like Google who more often than not sends customers refurbished phones that are defective when someone does an RMA. I haven't heard any similar horror stories about Essential so far. Essential also makes its own phones while Google uses an outside manufacturer so their situations are a bit different but owning two Google phones (Nexus 6P & Pixel XL) has made me wary where refurbished replacements are concerned. But Essential probably couldn't get away with what Google does without getting slammed in the tech press so you are likely pretty safe. Good luck.

jhs39 said:
It could be caused by bad memory or a bad CPU. It's hard to say but if Essential customer support had you try different things they must think it's hardware failure. If you are in the US they aren't going to fix your phone and send it back to you. They're going to replace it with a refurbished phone. Hopefully they aren't like Google who more often than not sends customers refurbished phones that are defective when someone does an RMA. I haven't heard any similar horror stories about Essential so far. Essential also makes its own phones while Google uses an outside manufacturer so their situations are a bit different but owning two Google phones (Nexus 6P & Pixel XL) has made me wary where refurbished replacements are concerned. But Essential probably couldn't get away with what Google does without getting slammed in the tech press so you are likely pretty safe. Good luck.
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We'll see what they end up sending back next week, I'm I get a different phone, so I won't end up having the same issues. But then again I hope they can fix the issue on my phone