Hi all
I’m having trouble with my GalaxyS4, I can’t see my phone in windows explorer, I have tried 3 different PC’s,, when connect via USB I get the message on the phone saying ‘’connected as media device’’ but my PC does not see it, I was having trouble for the past few weeks where my phone would connect to the PC but during file transfer the PC would lose connection to the phone, I have deleted drivers and re-installed them on 2 of the PC’s Any Ideas ?
tintin1012000 said:
Hi all
I’m having trouble with my GalaxyS4, I can’t see my phone in windows explorer, I have tried 3 different PC’s,, when connect via USB I get the message on the phone saying ‘’connected as media device’’ but my PC does not see it, I was having trouble for the past few weeks where my phone would connect to the PC but during file transfer the PC would lose connection to the phone, I have deleted drivers and re-installed them on 2 of the PC’s Any Ideas ?
Click to expand...
Click to collapse
Try installing samsung kies and trying...it usually works...if you are rooted...there are apps to mount your sd card on the pc as a usb device. ..try that too...this issie happened to a friend....he did nothing...and one day it automatically started working....idk why though...hope this helps
Related
On my PC. I was trying to get Heimdall set up and downloaded drivers and C+, that was the last thing I did , now when I connect to the PC and mount I never see the file folder or the device. Win 7 PC.
I tried it on my dell mini 9 XP with no heimdall and it connected properly. How do i fix this on my Win7 device
Okay, your post title definitely got my attention
Me too I can't even get ADB to see it... It connects, but no device is visible... tried to change my samsung USB drivers with everithing I have been able to find on the internet, and with Heimdall I changed the drivers and reverted back, but nothing... I have win 7 64bits...
Tried 2 different Pcs in my office today no luck
Bump for ideas
Try this, copy the stuff you really need to keep from your SD card to a drive on a pc using an adapter. Format your card and put it back in your tab, turn on your tab let it run for a couple seconds then try to mount it. That worked for me. I added my stuff back to the card and all is well
Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
It should work by just plugging in the usb/connector cable. You don't need Kies (doesnt support the 10.1 anyway right now)
When your pc does not recognize your tab, something is fishy about your pc/ usb.
USB connection should work:
(Autoplay should pop up
Select open device to connect (GT-P7510)
Click on phone
Select directory to copy file to)
Sounds like a PC problem. (Look in device manager and see if your USB controllers are ok)
Looked at Device Manager, no issues under USB.
Comes up as an Android phone...
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Worked fine for me without installing anything.
On another note, the Kies software does seem to somewhat support the 10.1 as it installed the required adb drivers when I chose it from the menu.
im having problems too.... for now I am using dropbox.
I have a shared folder on my PC and use ES File Explorer over Wifi, it's simple and works a treat. https://market.android.com/details?id=com.estrongs.android.pop&feature=search_result
rezrez12 said:
Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
Click to expand...
Click to collapse
I had to disable USB Debugging to get mine to pop up. Took me a while.
Oh thank God I am not the only one having this problem,,, i have tried every driver combo out there plus leaving USB debugging off and still i get nothing on my windows 7 machine. I have tried three different machines and all the same so it is not a computer issue i think it is a driver issue or a interface with the tab????
Interesting thing though is that I can push via ADB all day it that connects easy!!! WTF?????
tigerminx said:
I had to disable USB Debugging to get mine to pop up. Took me a while.
Click to expand...
Click to collapse
how did you get this installed? I tried and nothing?
riqjuan said:
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Click to expand...
Click to collapse
hey guys.
i've been using the xoom for about 3 weeks now. i have the latest motohelper driver. i'm using windows 7 x64. i've been able to access and transfer files before no problem. I rooted over a week ago and also have had no problems moving files around. accessing the sd card from the pc has also worked.
now yesterday I send my wife to move a file over, and she tells me it's not working. sure enough, no matter which usb port on the pc I plug it into, or how i disconnect and reconnect the cable on the xoom, windows gives me the USB device not recognized message.
I've tried rebooting both the PC and the Xoom. i've reinstalled the drivers. i've enabled and disabled usb debugging on the xoom. still get the same message. under device manager it shows as Unknown Device. if I go and manually select the Motorola MTP drivers it tells me it can't start the device.
we haven't done any recent software changes on the PC or the Xoom. specially not within the last two days for it to go from plugging in just fine to USB Device Not Recognized.
any suggestions?
thanks.
Hi,
EDIT * I have found a solution in that I can connect via WI fi so that's pretty good but if anyone can help me with the USB issue, it would still be appreciated. It seems that the Wi Fi connection is more limited as I am unable to view things in explorer *
hoping to get some help using my USB to connect to my PC. I've installed Kies but when I try to connect to my PC it just keeps on trying to connect but never actually does it.
I have looked for guidance on this but keep coming across the instructions to go into 'about phone > USB settings' etc etc. However, I do not have a USB settings in about phone. In fact, there is nothing at all about USB in About Phone. I do have a 'USB Utilities' in Wireless and Networks but all that gives me the option to do is 'Connect Storage to PC'. I have a memory card in my phone.
When I do connect to the USB cable, with Kies open, when windows 'finds new hardware' it keeps saying a problem occurred during installation.
Please can anyone help me out? All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Settings --> Applications -- Development --> USB debugging.
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Grimlocc said:
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Click to expand...
Click to collapse
Turn off USB-Debugging
Don't connect phone yet
Open Kies
Open the Tools menu -> Troubleshoot connection error
Go through the guide and let it reinstall the drivers.
Connect you phone, and let it connect
The default setting has the USB debugging tick greyed out. When I select it, it asks me if I want to allow debugging.
Do you mean that I shouldn't allow debugging and then connect (after reinstalling Kies) or should I allow it and connect? Sorry for my noobishness, Android is all completely new to me.
You should untick the USB-debugging - Then reinstall drivers NOT entire Kies
OK, it's unticked and I'm reinstalling the drivers via troubleshooting.
Do I need to unmount then remount the SD card before connecting my phone? Thanks for your help btw.
Shouldn't make a difference
Bah, I still have the same problem. It just says that there was a problem installing the hardware when I plugged in the phone.
After reinstalling the drivers, i shut down Kies then reopened it. I then plugged in the USB and then plugged the USB into my phone.
When I first installed Kies yesterday, Microsoft Active Sync kept on trying to activate and ask for a CD. It kept on holding up Kies. In the end I uninstalled Active Sync. Also, I still have Samsung PC Studio on my PC from when I had a Samsung a few years ago. It was one of those old slider phones, not a smart phone. Could that be part of the problem? I was hoping to keep it because it's proved to have the best media player I've ever had.
I just don't know what I'm doing wrong here.
Try without restarting Kies.
What part of the drivers aren't installed? (Check device manager)
In Device Manager, under Portable Devices there's something called Android MTP that has an exclamation mark next to it. It says it's not configured correctly and that 'No driver files are required or have been loaded for this device'. I'll reinstall the Kies drivers now.
Thanks for this help mljjlm
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Grimlocc said:
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Click to expand...
Click to collapse
Of course, it's a part of the phone, and it should not be plugged in because they would have to force a reboot when reinstalling drivers (which might sort your problem btw)
Reinstalled the Kies Drivers and then plugged in my phone but got the same problem. It says a problem occurred. Same device now has a problem in device manager. Maybe I should just uninstall everything and restart? Should I uninstall the old PC studio too?
Just try the reboot without uninstalling anything and then plug the phone in when your pc has booted
Argh! Still didn't work! I think there must be a problem with my PC, well, I'll try doing full uninstalls and reinstall it all. I have to go now as well so I'll have to try again tomorrow.
Thanks very much for your patience mljjlm. It has been greatly appreciated
Are you trying to just transfer files back and forth? If so... forget using Kies.
(I don't have a micro-USB cable with me currently, so this is all from memory)
Just remove the drivers from your device manager so it's like your machine has never seen your phone before. Then on your phone enable usb-debugging.
When you then plug in your phone, you should get a usb icon up top on your phone's display... pull the window-shade down and click on the USB connection button. You should get a fullscreen window on your phone that says something like USB Connection with the friendly android waiving.
Now your PC should see your phone as a standard USB mass storage device.
try plugging the usb cable in another usb port on your computer and than try again.
Grimlocc said:
All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Click to expand...
Click to collapse
oinkylicious said:
Settings --> Applications -- Development --> USB debugging.
Click to expand...
Click to collapse
Grimlocc said:
when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong?
Click to expand...
Click to collapse
You're using Kies, that's what you're doing wrong. You said in your very first post you wanted to be able to drag and drop some files from your PC to your phone, so use USB debugging (say yes when it asks you) and Windows Explorer.
If you are using a custom rom like Checkrom Revolution you will need to install the kies support from kitchen pro.
Also are you using the cable that came with your phone?
I have found a few microUSB cables that will allow charge and wont allow data transfer like the new ones for nokia devices and some blackberrys.
It worked! The USB debugging thing!
Thanks to everyone who helped me out. The forum said I was limited to 5 thanks per day so if you didn't get one of the thanks I apologise. Thanks very much!
Hi. I bought a Redmi Note 7 Global 32GB/3GB yesterday and I have problem with transferring files
When I connect my phone to my PC (win 10) via it's USB cable, a menu appears with 3 options on the phone:
*No data transfer
*File transfer
*Transfer photos (PTP)
No matter which one I choose, In all 3 situations a partition appears in "This PC" which is empty and there is no file or folder in it. When I commit to copy a file to it, this error shows up:
Cannot copy item
This device has either stopped responding or has been disconnected
I've no problem with my honor 3c (android 4.4) and other phones on my PC, Also they have MTP option which connects so fast and let me transfer all file and folders.
What should I do?
It's kind of weird because now the phone is recognized and working well via USB 3 but USB 2 still has the above-mentioned problem.
I also have an old pc which I have linux lite, Chalet OS, and lubuntu on it. surprisingly file transfer works on linux lite and chalet OS via USB 1.1 - 2.0.
Can anyone use file transfer on windows via USB 2 port?
Hey man, I just bought the same phone today, 32/3gb and global, when I tried to connect it the first time that happened and I got scared.
I researched a bit and did a few things, deleted the drivers and the device in windows 10 device manager, reinstalled them and factory resetted my phone, and now is working well. I think the factory reset did the trick.
I hope this helps you. Cheers.
Psicovirus said:
Hey man, I just bought the same phone today, 32/3gb and global, when I tried to connect it the first time that happened and I got scared.
I researched a bit and did a few things, deleted the drivers and the device in windows 10 device manager, reinstalled them and factory resetted my phone, and now is working well. I think the factory reset did the trick.
I hope this helps you. Cheers.
Click to expand...
Click to collapse
Hey. Thanks for sharing your solution. So you've experienced the same problem. Did you test USB 3 before uninstalling drivers and resetting your phone?
Are you able to see your phone's content and transfer via USB 2?
aqua07 said:
Hey. Thanks for sharing your solution. So you've experienced the same problem. Did you test USB 3 before uninstalling drivers and resetting your phone?
Are you able to see your phone's content and transfer via USB 2?
Click to expand...
Click to collapse
Hello, sorry for the late response, I hope you found a solution early, but if not, I used both USB 2.0 and 3.0 (I think that's what you're referring to) and it did not work, after the reset and unistallation of drivers, both of them worked. I also have to say that I was using the cable issued in the box where the phone came, I'm still using it without trouble.