Database Users

Nexus 7 mutes itself and won't un-mute

My Nexus 7 keeps muting the speakers and I the only way I can get it out is to turn it off and on again.
When its muted itself (I don't even know how to mute it) the volume rocker display shows the speaker with a line across it (muted).
Sometimes the rocker won't change the the blue volume level bar and sometimes it will allow me to increase the volume level to maximum but the speaker stays in muted mode.
Anybody have any idea what is going on?

jeremyholton said:
My Nexus 7 keeps muting the speakers and I the only way I can get it out is to turn it off and on again.
When its muted itself (I don't even know how to mute it) the volume rocker display shows the speaker with a line across it (muted).
Sometimes the rocker won't change the the blue volume level bar and sometimes it will allow me to increase the volume level to maximum but the speaker stays in muted mode.
Anybody have any idea what is going on?
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I just got this too. I was playing with Tasker at the time, not sure if it's related.

maybe it is a rogue app
I had the same problem (Google brought me here). I was able to fix it by killing media related programs until the sound came back. In my case the culprit was Netflix. As soon as I killed Netflix, the sound came back and I was able to change the volume again. Hope this helps.

maven00 said:
I had the same problem (Google brought me here). I was able to fix it by killing media related programs until the sound came back. In my case the culprit was Netflix. As soon as I killed Netflix, the sound came back and I was able to change the volume again. Hope this helps.
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Click to collapse
Thank you. I can confirm that Netflix does this.

I also can confirm and I have installed the apps called speaker boost and ear piece and adjusted them to a 100% and the mute problem has not happened since and also my volume has went way up now I can finally hear my music, movies and games my external speaker and ear phones are super loud GOD BLESS YOU GUYS
Sent from my Nexus 7 using xda app-developers app

maven00 said:
I had the same problem (Google brought me here). I was able to fix it by killing media related programs until the sound came back. In my case the culprit was Netflix. As soon as I killed Netflix, the sound came back and I was able to change the volume again. Hope this helps.
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Click to collapse
Thank you! A quick google search brought me here, and yes Netflix was to blame!

Thrais said:
Thank you! A quick google search brought me here, and yes Netflix was to blame!
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Click to collapse
I don't have netflix and it still mutes itself? any other ideas?

Does anyone know if it's a specific version of Netflix that causes this to happen? I wonder if it's something they know about and are working on.

MIGS849 said:
I don't have netflix and it still mutes itself? any other ideas?
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Click to collapse
Hold down power until you get the power off menu. The last option is called silent mode and it mutes and unmutes the device. Hope that helps

how to "kill media-related programs" on nexus 7
maven00 said:
I had the same problem (Google brought me here). I was able to fix it by killing media related programs until the sound came back. In my case the culprit was Netflix. As soon as I killed Netflix, the sound came back and I was able to change the volume again. Hope this helps.
Click to expand...
Click to collapse
Hi, could you please give instructions on how to "kill media-related programs" as you describe above on the Nexus 7? I would like to try your suggestion, as my Nexus 7 has no sound. I don't have Netflix installed. Thanks.

[Q] Sound Troubles! (volume goes "mute")

I have noticed a problem with two of the three Nexus 7's in our household. After updating to 4.2.1, the sound periodically simply stops working. (no sound at all, and the volume button is completely unresponsive) The volume bar shows "mute". The only way I have been able to get it working again is to reboot. It happened on mine one day, and the very next day my wife had the same issue... twice; once while on You Tube, and again while watching a movie on MX Player. My daughter's N7 does not have this issue, though she has yet to install the latest update. I have been looking online for answers, but I don't see any mention of others experiencing this.
Perhaps some of you have had this "mute" issue, and can offer some insight?
Thanks,
Glen

Hey Bro it's NETFLIX if you have it installed on your guys NEXUS 7's that was the same problem I had and I had to go into settings then apps to NETFLIX and clear cache and if you don't have NETFLIX do the same on your video player app clearing the cache and also check for updates GOD BLESS YOU BRO
Sent from my Nexus 7 using xda app-developers app

Volume Toggles Getting Stuck

Is this a known bug? My media volume usually gets stuck where I can't move the volume higher or lower and the same for my phone volume and can't set it to vibrate and I have to reboot every time.

burrrcub said:
Is this a known bug? My media volume usually gets stuck where I can't move the volume higher or lower and the same for my phone volume and can't set it to vibrate and I have to reboot every time.
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I've had this happen a couple of times too. Not enough to notice any pattern in when it happens yet.

It happened to me few time after installing power toggles few weeks ago. I uninstalled it and have not had any more freezes.
Sent from my Nexus 4 using Tapatalk 2

Mine is still stock and unrooted.

It happened to me but then I realized my Netflix app was holding up the audio. I watched something but didn't exit properly. I just had to bring up the multi tasking window and swipe out Netflix. Maybe you have another audio app you opened just before and it hasn't releases the audio control yet
Sent from my Nexus 7 using xda app-developers app

biggiestuff said:
It happened to me but then I realized my Netflix app was holding up the audio. I watched something but didn't exit properly. I just had to bring up the multi tasking window and swipe out Netflix. Maybe you have another audio app you opened just before and it hasn't releases the audio control yet
Sent from my Nexus 7 using xda app-developers app
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I've replicated the problem. When spotify is playing and I yank out my headphone without stopping it it meses with the toggles. King of annoying really. Never happened with my GNex.

burrrcub said:
I've replicated the problem. When spotify is playing and I yank out my headphone without stopping it it meses with the toggles. King of annoying really. Never happened with my GNex.
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Click to collapse
But if you close out spotify on the multi-task bar do you get control back?

biggiestuff said:
But if you close out spotify on the multi-task bar do you get control back?
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Click to collapse
No I had to reboot. Now I have to hit pause to remove the headphone because if I don't it would continue playing through the speaker instead of pausing like it should.

[Q] Volume automatically increase

hi, mine is XXUBMJ1, after 3 weeks of usage, the volume automatically increase sometimes, what could be the problem, is it a bug or hardware ? should upgrade the firmware ?

afiqsabri said:
hi, mine is XXUBMJ1, after 3 weeks of usage, the volume automatically increase sometimes, what could be the problem, is it a bug or hardware ? should upgrade the firmware ?
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anyone experience like this?

Do you have any apps installed that control the volume on their own?

MohJee said:
Do you have any apps installed that control the volume on their own?
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Click to collapse
nop, just original

afiqsabri said:
nop, just original
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Click to collapse
Then I have no idea, sorry. My other guess would be is that you're accidentally pressing the volume key in you pocket or something without realizing it. You could try factory resetting the phone. It can sometimes fox weird issued like yours.
Sent from my SM-N9005 using XDA Premium 4 mobile app

have u check the adaptive option under the settings->sound->adapt sound?
Could it be that the adaptive sound is processing at certain point of time trying to give you the best sound that its think of?

Yes, I have experienced this under the following conditions:
-Phone just purchased, unrooted, completely stock. Playing music with PowerAmp with and without the EQ/Tone/Limit features, also happened with stock music app. The effect nearly blew out my eardrums once, but it happened several times. Music would play and very suddenly there would be a violent increase in sound, almost as if an EQ crashed. Sound went back to normal after I pressed the volume rocker in either direction. I am not so sure that this has to do with Adaptive Sound because I remember experiencing the same problem before and after i configured it. Overall, incredibly annoying and dangerous for my ears.
-Phone rooted, Viper4Android installed as a user app. The same problem happens using PowerAmp, Xenoamp and stock music app, but the increase is not so violent (not sure why, yet). Marginally tolerable, but still very annoying.
I have not found a fix yet, but still keeping an eye open.
That being said, my phone has music playing almost all day every day so I probably encounter the problem more often than others. I use earbuds, headphones and my car stereo. There is a Droid-Life.com review that mentions the issue and credits it to the phone's audio jack: http://www.droid-life.com/2013/10/01/samsung-galaxy-note-3-review/
See the subsection for Audio Jack Issues. Here is an excerpt:
"Then, after a few minutes without touching anything while at full volume, the volume just explodes and you are left deafened by the surprise volume attack."
I would be interested to see if anyone reports the problem when playing music via the phone's speaker.

have u check the adaptive option under the settings->sound->adapt sound?
Could it be that the adaptive sound is processing at certain point of time trying to give you the best sound that its think of?

afiqsabri said:
hi, mine is XXUBMJ1, after 3 weeks of usage, the volume automatically increase sometimes, what could be the problem, is it a bug or hardware ? should upgrade the firmware ?
Click to expand...
Click to collapse
[Update] Looks like this is not an isolated issue. My friend's wife also facing the same problem and she sent in to reflash the unit at Samsung Care Center and the problem just disappear. My friend told me factory reset doesn't help though.
I have exactly the same issue you have. Same XXUBMJ1 ans using the device for a month now. Unknown and just reported to Samsung and was asked to walk in to get advice.

Sudden headphone volume loss

So i have a stock samsung tab 4, non-rooted and have had no issues untill now. i was relaxing and watching a anime series on my tab with my headphones in, like i do every night and the volume was working perfectly fine then suddenly a pop sound came through the headphones and the volume of the headphones drastically dropped to almost the point of not being there at all. i pulled out the headphones and tested the built in speaker volume and it was perfectly fine, i then got another pair of headphones and tried them, but the extremely low volume still remained, i even used the headphones on my iphone and they worked like they should, so i know that its not the headphones. i reset my device even installed the newest update that i was was putting off due to laziness. but the issue persists. i even very carefully poked inside the headphone jack (female jack) with a paper clip just in case something was jammed in there, i also tried pushing abit harder on the the headphone jack but also nothing. i checked all my seting and they are were they should be, also i only have two apps installed which are crunchyroll and vlc media player which i installed months ago the day i got the device. im very hesitant on doing a factory reset at this point, ill only do it as a last resort, so if anyone has any ideas or fixes that would be awesome. and dont mention the samsung support team i already tried. bunch of script pushers.

DirtyPretty said:
So i have a stock samsung tab 4, non-rooted and have had no issues untill now. i was relaxing and watching a anime series on my tab with my headphones in, like i do every night and the volume was working perfectly fine then suddenly a pop sound came through the headphones and the volume of the headphones drastically dropped to almost the point of not being there at all. i pulled out the headphones and tested the built in speaker volume and it was perfectly fine, i then got another pair of headphones and tried them, but the extremely low volume still remained, i even used the headphones on my iphone and they worked like they should, so i know that its not the headphones. i reset my device even installed the newest update that i was was putting off due to laziness. but the issue persists. i even very carefully poked inside the headphone jack (female jack) with a paper clip just in case something was jammed in there, i also tried pushing abit harder on the the headphone jack but also nothing. i checked all my seting and they are were they should be, also i only have two apps installed which are crunchyroll and vlc media player which i installed months ago the day i got the device. im very hesitant on doing a factory reset at this point, ill only do it as a last resort, so if anyone has any ideas or fixes that would be awesome. and dont mention the samsung support team i already tried. bunch of script pushers.
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Click to collapse
I also had this problem once but it was fixed after some restarts and never experienced it again Might be a problem with the headphone jack of the tablet.
And also is the device tab 4 7 inch version ?

hi, the only thing i can think of is to go to your setting for sound and disable safe volume settingmfor headphone/earphones,
also if stock has dsp manager, [i can't remember] turn it off or set it to defaults.
m

Eren Kibar said:
I also had this problem once but it was fixed after some restarts and never experienced it again Might be a problem with the headphone jack of the tablet.
And also is the device tab 4 7 inch version ?
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ill continue to restart it more times and hope for it to fix itself, and yes its the 7 inch screen.

Thank me for this fix
Easy fix
1.Turn device off
2. Make sure your headphones are plugged ALL the way in (you should hear a click sound)
3. Press the on/off button and the volume up button at the SAME TIME
4. Once the screen is on let the on/off button go
5. DO NOT let the volume up button go
6. Wait until the tablet has finished loading all settings up.
7. Let volume up button go.
Problem should be fixed now.
Enjoy:good:

Masterfix said:
Easy fix
1.Turn device off
2. Make sure your headphones are plugged ALL the way in (you should hear a click sound)
3. Press the on/off button and the volume up button at the SAME TIME
4. Once the screen is on let the on/off button go
5. DO NOT let the volume up button go
6. Wait until the tablet has finished loading all settings up.
7. Let volume up button go.
Problem should be fixed now.
Enjoy:good:
Click to expand...
Click to collapse
M,
hi, could you go into detail as to what that does ? Meaning, is there some sort of device reset occurring [volume], or is this a bug
and if so , is it outlined somewhere in detail? I ask because some resources are available in kernel/platform sources and i'm curious if
some of those libraries can be fixed and re-compiled as a patch for the stock rom. Thanks.
m

Masterfix said:
Easy fix
1.Turn device off
2. Make sure your headphones are plugged ALL the way in (you should hear a click sound)
3. Press the on/off button and the volume up button at the SAME TIME
4. Once the screen is on let the on/off button go
5. DO NOT let the volume up button go
6. Wait until the tablet has finished loading all settings up.
7. Let volume up button go.
Problem should be fixed now.
Enjoy:good:
Click to expand...
Click to collapse
it worked like a charm thank you so much! :victory: