[Q] Sound Troubles! (volume goes "mute") - Nexus 7 Q&A, Help & Troubleshooting

I have noticed a problem with two of the three Nexus 7's in our household. After updating to 4.2.1, the sound periodically simply stops working. (no sound at all, and the volume button is completely unresponsive) The volume bar shows "mute". The only way I have been able to get it working again is to reboot. It happened on mine one day, and the very next day my wife had the same issue... twice; once while on You Tube, and again while watching a movie on MX Player. My daughter's N7 does not have this issue, though she has yet to install the latest update. I have been looking online for answers, but I don't see any mention of others experiencing this.
Perhaps some of you have had this "mute" issue, and can offer some insight?
Thanks,
Glen

Hey Bro it's NETFLIX if you have it installed on your guys NEXUS 7's that was the same problem I had and I had to go into settings then apps to NETFLIX and clear cache and if you don't have NETFLIX do the same on your video player app clearing the cache and also check for updates GOD BLESS YOU BRO
Sent from my Nexus 7 using xda app-developers app

Related

youtube app

is it just me or does it happen to everyone when playing videos through youtube, an if you change hte volume it stops the playing kind of like a mini crash?
anyone else get this?
Hi,
I don't have the issue you mentioned but I seem to remember that when I first got my HD2 in November that the hardware volume button (there's no software volume level in the Youtube app I believe) also worked as a kind of skip feature when I was watching a movie on one of the video players. I don't remember this happeining in Youtube or which video player as I mostly use a stereo Bluetooth headset to control volume levels. I've just tested in but the volume button just operates as volume in all my video apps. This "feature" may hav been lost when I updated to the 1.48 ROM. Or perhaps I just confused myself when I was getting used to my new toy.
Regards.
nah it is a problem as i hardrest and it works..
also when i did press the volume button it didnt show on the screen....
but it does now after i hard reset =-/
Martyn Day said:
is it just me or does it happen to everyone when playing videos through youtube, an if you change hte volume it stops the playing kind of like a mini crash?
anyone else get this?
Click to expand...
Click to collapse
Doesn't happen for me mate. Youtube works flawlessly for me, on either 2G, 3G, HSDA or WiFi.
Today I tried the YouTube app for the first time. No issues at first but after closing it, the phone went incredibly slow, Skype didn't load and had to switch it off and on again.
when i press the volume button while playing a vid in youtube, it works as the fast forward and rewind function..
I have seen dozens of vids on the youtube application already, and I've never encountered any of the issues you guys mentioned here. The volume keys work exactly as supposed to.
Btw, I use Rom 1.43, and only installed the 4 official hotfixes, plus some minor tweaks shown in one of the stickies on the forum. I'm not much into ROM updates, unless they are officially released, especially when things are working fine. And I can say my phone has behaved very stably after my first month using it.
Sorry for hijacking this thread but since my question is about the included YouTube-application, I thought I might post it here....
In the HTC Account Manger, I can set my user-name and password for YouTube but whenever I use the YouTube-application, I just get to a normal page. I don't see my favourites and so on. Perhaps the YouTube-application does not support user-login, uploading of videos and so on??
Anyone who can help me out or shread some light?
PS: also Facebook never takes into consideration my user-information inserted in the Accounts Manager. When I launch Facebook, I always must insert my password. Any help?
Thanks!
BTW, to whom it concerns, a Happy New Year!!

No sound while playing movies

I updated to 3.1 and tried playing few movies...but no sound at all
i tried with nemo and mobo...but with music files there is sound..
how to fix this?
I'm running taboonay and occasionlly lose sound with videos, but other app sounds still work. Usually a reboot clears it up for me. Don't know if thats the same issue.
Sent from my A500 using Tapatalk
I noticed the same thing right after I updated. No sound with movies, no matter what player or what format.
I tried playing some music to see if that was affected also. When I launched PowerAmp (great app, btw), my music also has no sound...but for just a couple of seconds. The sound came back for my music (after fiddling with the volume controls) and then after I checked, it was back for my movies.
Try that out. Maybe it will work for you.
mohanindia said:
I updated to 3.1 and tried playing few movies...but no sound at all
i tried with nemo and mobo...but with music files there is sound..
how to fix this?
Click to expand...
Click to collapse
If it didn't work on 3.0 then check if the sound is maybe AC3.
There are problems with that.
I found that Vplayer is able to play it with sound, so you may try that also.
In my case it plays 720P movies with AC3 sound without any problem.
So i bought it, after trying the trial version
I'm also using vplayer. I tried Rock player (loved it on my phone and hated it on my tablet) and MoboPlayer (hated the confusing playlist that added all the movies even those I didn't want to add).
So far no problems with 720p or anything else even when streaming (unless I have low signal).
Now it works..i installed the Roboplayer and its codec...did a reboot and then it started playing...thinking how could acer ship it leaving the user to fix it
Sent from my GT-I9000 using XDA Premium App
you guys are lucky! i can't get mine to play ANY vids i put on it, no matter what file type they are, worked fine before the update but nowt since.
backudog said:
you guys are lucky! i can't get mine to play ANY vids i put on it, no matter what file type they are, worked fine before the update but nowt since.
Click to expand...
Click to collapse
Then save your data and do a hard reset. It will get you up and running.
do you mean the factory reset? if so i tried that and it still doesn't play anything?
I'm assuming it was mere coincidence for me, but after I got the update, I tried to play a movie off of my thumb drive. Movie played without using ntfs mount, but I had no sound. I had sound when I clicked on the screen, and when I typed. Ended up unrooting, then rooting with the new IconiaRoot1.3 and after a reboot, sound and video playback worked no problem. Also used the netflix patch and it worked perfectly too.
i still have the same issue after i tried the solutions that allrady posted so please help..
i'm new in this form (^_^)....
Solved my no sound issue.
After playing around with several players, I discovered an option in MXplayer and Rockplayer that gives you the option to select Hardware decoding or Software Decoding. Using Hardware decoding, I didn't get any sound. When I switched to Software decoding, all my movie sounds started working. In the MXplayer, I did have to go in and "clear records" under preferences for the sound to start working.
I hope this helps others too.
Bill
yeah ... u get sound this way ... but the movie is very choppy ..
when u select hardware decoding the movie is smoooooth but no sound
I had this exact problem last night after updating and figured out what was causing it. The update made MoboPlayer default back to hardware decoding. I changed the setting back to software decoding and presto, I have sound again. Hope the same is true for you.
Sorry, just noticed that wirles said the same thing. I am noticing no issues with choppiness, but the videos I play are usually not HD.
yeah .. i know .. but the video is choppy again.

YouTube freezes & causes all other videos to stop working

I've got a strange issue with YouTube thats causing all video files on the phone to stop working (playing)
YouTube is working ok, but if I pause any video thats playing & let the screen time out (turn off) when I return back to the phone the youtube video doesnt 'unpause' & then youtube freezes. I get the 'Youtube isnt responding' dialog box & I can kill the application. The samething happens is I try to skip through the video using the slider at the bottom.
The really odd thing about this though is that after this freeze happens I cannot play ANY video on the phones (avi, mp4 etc) using MX Player or the normal player. I just get the 'waiting' circle. I need to restart the phone.
Anyone got any ideas whats going on?
Cheers.
It could be the ROM you're on.
Sent from my SAMSUNG-SGH-T989 using xda premium
Using stock ROM, 4.2.1
Happens to me too, but I'm not sure about other videos stopping working after youtube crashes. Usually have to reboot my phone to fix it. It also happens (always) when I'm playing a video from my data/wifi and then switch from data/wifi to wifi/data, if that makes sense?
Hopefully will be fixed soon.
Happens to me too on my stock N4, very annoying especially if I want to seek half way through a long video. Seems to be OK on wifi. It also happens if I try and play an HQ video over my data connection. So seems like there's no fix for this yet? Argh!

[Q] NO SOUND NEXUS 4 (ringing,media,notification)

i have recently bought nexus 4 .. a month back !
It was working fine but today as i was using the paranoid android rom out of a sudden the sound just disappeared. no ringtone no media no notification no sound at all
when i attend the call theres not a single sound.
what kind of problem am i experiencing ? is it a hardware ( speaker problem) or software?
PS: I have factory wiped and flashed 4.3 stock image from fresh and tried the recovery as well but nothing seems to work.
When i try to run mp3 file nothing hapens or google player says cannot play this file.
Not even getting the sound through headset !!
plz help
vampyrick said:
i have recently bought nexus 4 .. a month back !
It was working fine but today as i was using the paranoid android rom out of a sudden the sound just disappeared. no ringtone no media no notification no sound at all
when i attend the call theres not a single sound.
what kind of problem am i experiencing ? is it a hardware ( speaker problem) or software?
PS: I have factory wiped and flashed 4.3 stock image from fresh and tried the recovery as well but nothing seems to work.
When i try to run mp3 file nothing hapens or google player says cannot play this file.
Not even getting the sound through headset !!
plz help
Click to expand...
Click to collapse
I have the samr problem, did you manage to fix it and how did you do it?
Rejoice!
zorbakun said:
I have the samr problem, did you manage to fix it and how did you do it?
Click to expand...
Click to collapse
Hey fellas,
So, it appears that the problem is related to the device thinking that headphones are plugged in. I would assume it is some kind of hardware fault.
However, there is an easy way to work around it (took me days of despair to find it) - install the app "soundabout" from the app store (cant post a link because I do not have 10 posts yet) . Under the media audio setting you can route all media sound through the speakers, thereby bypassing the problem. You do not need the pro version, but if this program just saved you from buying a new device...
app does not require anything other than a one time install and setup, so no annoying icons or thelike. only problem i encountered is that switching to different accounts on the device somehow mutes the sound, and it requires a restart to get it back to working. If anyone encounters the same limitation, let me know (or better, find a fix for it )
Cheers,
pilfer
Since it took me forever to find this app myself, some tag words for google: no media sound on speakers, only notification sounds, alarm sounds only, no sound from videos, no sound from music

Nexus 7 Volume maxes out at 50% after 4.3 JB update

Hi all...I am having somewhat of a very weird and unique problem. When I was running on 4.2.2 (rooted with unlocked bootloader and CWM recovery), headphone volume worked perfectly fine. When I tried maxing out the volume I received the "unsafe level" warning - after pressing ok it would allow me to turn up the volume all the way to 100%
After the 4.3 update (flashed zip using CWM recovery), I no longer receive the "unsafe volume" warning and the volume doesn't go past 50%. I use my tablet as a carputer so 50% volume is way too low for AUX input. I tried exploring system settings but couldn't find anything. Tried all sorts of apps but no luck.
Any ideas?
Mine does this sometimes, I just go to YouTube to trigger the volume warning and then go back to what I was doing. I bet your using a 3rd party video player?
sent from my next gen N7
Gigabitex2 said:
Mine does this sometimes, I just go to YouTube to trigger the volume warning and then go back to what I was doing. I bet your using a 3rd party video player?
sent from my next gen N7
Click to expand...
Click to collapse
Hmm...I am using the stock music app. I tried triggering the volume warning through Youtube but no luck...any tips on how to do it properly? Keep in mind I don't have access to the physical buttons as I am using my N7 as a carputer...
Sorry, I'm not sure. I have both 2012(rooted+custom) and 2013(stock) models and it occurred on both, the YouTube thing worked on both devices for me. It only happened once on the 2013 but has happened 3 or 4 times( maybe after a reboot) on the 2012. Good luck.
sent from my next gen N7
Same issue using Netflix.
Sent from my cellular telephone

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