Hi,
I've had my S4 for about 3 days now and today all of a sudden the rear speaker has stopped working. No sound comes out of it at all, including notifications, screen lock sounds, touch sounds and any other sound. I have restarted multiple times but there is still no sound. If I plug in some headphones then I can hear the sound through them, so the problem seems to be related just to the main speaker.
Please help me
Is it brand new. Can you take it back?
Are you rooted? Flash another ROM?
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battlekry said:
Is it brand new. Can you take it back?
Are you rooted? Flash another ROM?
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
Yeah it's brand new, unrooted and completely stock.
I will go back to the store if all else fails but am hoping there is a solution.
Hi this may sound stupid but do you use headphones alot and did you use them recently?
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gavin-phelan said:
Hi this may sound stupid but do you use headphones alot and did you use them recently?
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I wouldn't say a lot, but I do use them for an hour or two every night before I go to bed. I used them briefly for about 10 minutes earlier today but the speaker randomly stopped working a few hours after that.
I think I even heard when the speaker malfunctioned because as I touched the screen the touch sound cut out about half way through, though I thought nothing of it. Only now do I realize that there hasn't been any sound out the speaker since then.
Oh because i had that problem lots of times but its because i had headphones in while i switched the phones off or if it went dead while they were plugged in. Then when i restart the phone without them plugged in the phone still thinks there connected when there not so how i fixed it is that i plugged them in and out really fast. Its worth a try but i doubt it will work in your case
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NorthLondonGunner said:
Hi,
I've had my S4 for about 3 days now and today all of a sudden the rear speaker has stopped working. No sound comes out of it at all, including notifications, screen lock sounds, touch sounds and any other sound. I have restarted multiple times but there is still no sound. If I plug in some headphones then I can hear the sound through them, so the problem seems to be related just to the main speaker.
Please help me
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Check this:
Settings>My device>Accessibility>Turn off all sounds. Make sure this isnt checked.
If no then replace your phone
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plasmastate said:
Check this:
Settings>My device>Accessibility>Turn off all sounds. Make sure this isnt checked.
If no then replace your phone
Sent from my GT-I9500 using xda premium
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Well nothing I tried worked, so I'm guessing it was a hardware malfunction (my guess is that the speaker blew somehow).
I went back to the store today and they gave me a new S4 with no hassle. Just a little disappointed that I spent all weekend setting it up and customising it and now I have to do it all again.
Heres hoping this one lasts more than 4 days lol.
NorthLondonGunner said:
Well nothing I tried worked, so I'm guessing it was a hardware malfunction (my guess is that the speaker blew somehow).
I went back to the store today and they gave me a new S4 with no hassle. Just a little disappointed that I spent all weekend setting it up and customising it and now I have to do it all again.
Heres hoping this one lasts more than 4 days lol.
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Lol. Been abusing my i9500 like crazy since june. No issues so far. So your unit must have been faulty from the beginning.
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Related
When I plug in the headphones(the one's included) the output comes from the speaker AND headphnes at the same time? I might be a lil tipsy but I can't find in the menu for this....I just wanna hook up my headphones and quietly jam out. But can't!
Sent from my SPH-D700 using XDA App
Did you plug it in fully?
Yea its in all the way. I hear the headphones AND speaker playing the music.
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Did a hard reset....battery pull. Fixed!!!!!! Please deleted.
Thanks again.
Sent from my SPH-D700 using XDA App
im having this same issue.. Did u have to do a full on hard reset or just pull out the battery for a few and put it back in?
It wasnt to clear in last post
I had that issue. I just turned it off and back on. Fixed it. Good luck.
Sent from my SPH-D700 using XDA App
How did you guys fix this? I tried battery pull and turned on/off but no luck. The headphones quality sounds horrible when this happens. Starting to think it's a hardware issue? Thanks for your help.
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All I did was did a battery pull. Left it out for about 10 seconds, then put it back in. I must say the sound quailty is nice(headphones that were included). I came from a moment and sound was low....on here its loud
Sent from my SPH-D700 using XDA App
i had the same issue when i was using Btunes to listen to music. When i went back to the stock app and also doubletwist the issue went away. I thought i was going crazy when i sat my phone down and could still hear music. LOL.
vince2398 said:
How did you guys fix this? I tried battery pull and turned on/off but no luck. The headphones quality sounds horrible when this happens. Starting to think it's a hardware issue? Thanks for your help.
Sent from my SPH-D700 using XDA App
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I had the headphones/speaker playing today at the same time as well, it happened when I didn't push the headset in all the way and then backed it out and replugged. It probably botched the software up going in/out/in like that, probably locked the external speaker on.
Yours, on the other hand, sounds like hardware. When the cable gets wonky on my aux wire, I get severe quality issues and I can kind of imagine what you're getting at with yours. Make sure that the plug clicks all the way in, and if the problem keeps happening - hardware it is.
Just what the title says. I'm getting no sound at all. I've messed with every volume control and am stumped.
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Working now. Weird! I may have a lemon with the sound.
Of course the sound has to stop working when I'm showing a fanboy how awesome it is and how much better it is then the iPad.
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chefdave12118 said:
Working now. Weird! I may have a lemon with the sound.
Of course the sound has to stop working when I'm showing a fanboy how awesome it is and how much better it is then the iPad.
Sent from my Nexus 7 using xda premium
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Click to collapse
I'm having the same issue.
I'm using it with no issues for a while then no sound... rebooting it doesn't help.
I can plug in a head set but no speaker at all.
Sometimes emails notifications come through but that's about it.
Been on the phone waiting for google support now. Been waiting for about 30 minutes now...
This SUCKS!
kcasante said:
I'm having the same issue.
I'm using it with no issues for a while then no sound... rebooting it doesn't help.
I can plug in a head set but no speaker at all.
Sometimes emails notifications come through but that's about it.
Been on the phone waiting for google support now. Been waiting for about 30 minutes now...
This SUCKS!
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Click to collapse
Had the same problem within five hours of having it. Sound went out playing Final fantasy III. Did a factory reset, nothing. Was on hold with google play for 45 min before I gave up. Sound started working again for a while, cut out again when playing FFIII again. Would say it is the game but the factory reset didn't fix it. Sound came back on during the night while I slept, has stayed on since. Waiting to see how it goes and to find out if it is a software issue before I try to RMA it. Did sent google an email though.
I did a hard reset (held the power button down for 10 seconds) and its been fine since.
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Problem is back.
It makes a sound like a record scratching then no sound. If you tap the back of the tab it tries to make sounds but fails. Must be a hardware issue.
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I was on my way home when my battery die. When I got home, I put on the charger and turn my Nexus 4 back on. When I used it, I realized that the sound is not working for music, games, notification, etc. I can still hear the beeping sound when I press the volume-down button though.
I didn't press anything, and I have checked my volume setting - nothing seems wrong.
I'm running the newest version of Paranoid Android on my phone.
Since I am a total noob compared to most of you, any kind of help would be soooo useful!
Thank you so much
Last time this happened to a friend, a reboot fixed the issue. Try that —if that doesn't work, report back!
Sent from my Galaxy Nexus using Tapatalk 4
CWalkop said:
Last time this happened to a friend, a reboot fixed the issue. Try that —if that doesn't work, report back!
Sent from my Galaxy Nexus using Tapatalk 4
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I forgot to mention, I already rebooted it 2 times and it still doesn't work
Update: it turns out that the notification sound is working. However, the media sound is not. I can't also listen to anyone who calls me unless I put on speaker.
Does anybody have the same problem?
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Hey everyone, so today while walking home, I noticed that one of my headphones wasn't working and I was pretty pissed because I love my headphones, anyways, so I tried my other headphones and experienced the same problem, so I concluded my phone broke. So, I've spent about 20 minutes poking around with it and blowing air into it, and I've managed to get one side working, but the other side isn't. One thing I noticed was that the side which isn't working is the side with the mic and these headphones -do- have the 4th prong. I don't have any 3 prong headphones to test with, so I'm going to go to my friends house and test with his, but does anyone know how to fix this because I love my four-prong headphones because the clicker and they're just awesome. Thanks, all help is appreciated.
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update, so I tried it with 3 prong headphones, and just like before, the left side isn't working :[
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Tanmaynarang said:
update, so I tried it with 3 prong headphones, and just like before, the left side isn't working :[
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if its in warranty, they will fix it.
Rooting and all never matters for hardware damages!
Hmmm, I bought it off craigslist, but it was brand new, do you think warranty applies? And do I call LG(
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Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
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Oh, and also, should I restore to stock before sending it in?
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Tanmaynarang said:
Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
Sent from my Nexus 4 using XDA Premium 4 mobile app
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What do you mean one side of the headphone jack stopped working? You only have one headphone jack.
You have to call Google to request a RMA. I don't think the phone you get will be a defect. That would be counter productive. The CPU bin won't matter. They most likely won't check to see what CPU bin on the phone that will be replaced for you. You should factory reset your phone before sending it in. They might give you a new phone/refurbished device.
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
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Tanmaynarang said:
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
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It sure doesn't sound like it's the headphone jack. It sounds like the headphones are broken.
Have you tried a different set of headphones?
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Try different headset...
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I have. Trust me. Its broken
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Same here
This exact problem happened to me as well, Not so long ago...
Maybe about a week ago at most. My left ear cup is gone but my right ear cup is still working perfectly.
I think it's the contact between the jack and the plug. I'm sending it in next week for a replacement.
I've had my N4 for 9 months until this happened lol
Let me know how it goes!
You ain't the only one.
(855) 836-3987
You have a Google Nexus 4 why not just search google for their number... LOL The phone is under warranty for a year so check when you got it or they will let you know when you speak to them but its not like the new one is expensive at all. How did you get the phone through web or off somebody
Call Google if you bought from Google or call LG if bought from somewhere else(i.e. T-Mobile). And when i was on the phone with Google a week or so ago for an RMA, they said it would most likely end up being a refurb. device.