Help! :( Internal storage shows 6GB instead of 16GB - Nexus 7 Q&A, Help & Troubleshooting

Hi guys,
Since the 4.3 update, I have only 6GB of internal space on my Nexus 7 device, even though I have the 16GB version
Do you guys now what can be the source of this problem and how can I solve it?
Thanks!

http://forum.xda-developers.com/showthread.php?t=2382756

Total space 6gb, tells me the partition size is wrong. What would cause that, I dunno. I'd have to guess you played with more than just updating to 4.3. Anymore more to tell us?

Mine did this. I ended up formatting everything and flashing a new ROM.
Sent from my HTC One

spitfire2425 said:
Mine did this. I ended up formatting everything and flashing a new ROM.
Sent from my HTC One
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How did you keep everything you needed?
Sent from my Nexus 7 using Tapatalk 4

RodMyers said:
How did you keep everything you needed?
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Backup to PC?
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lars1216 said:
Backup to PC?
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
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Using adp?
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RodMyers said:
Using adp?
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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No backup all stuff first than completely reset and flash a new rom. (backing up just like you normally would via MTP)
Sent from my Galaxy Nexus using XDA Premium 4 mobile app

I had to pull everything I wanted to keep then formatted every partition clockwork had to offer, flashed a ROM through adb sideload then moved it all back.
Sent from my HTC One

budapestkave said:
Hi guys,
Since the 4.3 update, I have only 6GB of internal space on my Nexus 7 device, even though I have the 16GB version
Do you guys now what can be the source of this problem and how can I solve it?
Thanks!
Click to expand...
Click to collapse
it looks like you bought a 8gb version

szabadgy said:
it looks like you bought a 8gb version
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Click to collapse
Well, I'm sure op knows if it's an 8 or 16gb tablet lol. Mine is a 32gb tablet, and had been for over a year. When I upgraded to 4.4.4, mine did the same thing, it showed 6gb free, usable space. I formatted & reflashed everything but it didn't help.
What did help was locking & unlocking the bootloader. I also updated the bootloader but that wasn't necessary. For some reason, re-locking & then unlocking the bootloader reset the available computed space. I'd recommend anyone facing a similar problem on a nexus 7 after an update try the same thing, because for some unknown reason, the device defaults to thinking & reporting it's an 8gb tablet when it's really not.

Related

Only 6GB of storage available?

Why does it only let me have 6gb total storage??
Sent from my Nexus 7 using Tapatalk 2
azoller1 said:
Why does it only let me have 6gb total storage??
Sent from my Nexus 7 using Tapatalk 2
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The OS is on that 8gb too taking up space. That's why you're only left with 6.
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malikadnanm said:
The OS is on that 8gb too taking up space. That's why you're only left with 6.
Sent from my Nexus 7 using xda app-developers app
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This, and the fact you don't get exactly 8gb. It's like when you buy a 1TB hard drive and when you are done partitioning and formatting it, you get like 928gb or whatever... (I didn't do the math, but you get it)
But this is a 16gb model......
Sent from my Nexus 7 using Tapatalk 2
You must have just recently tried going back to stock..
Grab the stock image and
fastboot -w update image-nakasi-jzo54k.zip and it will repartition and format everything correctly.
or boot into stock recovery and do a factory reset. it wipes sdcard back to normal.
Sent from my Galaxy Nexus using xda premium
azoller1 said:
But this is a 16gb model......
Click to expand...
Click to collapse
If you want actual help, give actual info... Unless you want people to just sit here and guess?
Have you downloaded movies from google? Using Google Music?
Bump, tried all the methods above none worked, ideas?
Sent from my Nexus 7 using Tapatalk 2
Unless they sold you an 8GB and said it was 16GB.
How about provide a screenshot of your storage info.
Ok, call me Douchebag, cause I haven't seen the screenshot in the first post.
I think you got 8GB model
i guess ill have to get a replacement becuase i have factory rested in just about every way you can and i know FOR SURE I HAD A 16GB DEVICE, so any idea on where to get a replacement?
The place you got it from.
got it off ebay.....
Lol. Scammed?
Sent from my LT15i using xda app-developers app
No my device is just really stupid and only wants me to use 6gb of his 13gb he just doesn't like me right now maybe he will later.....
Sent from my Nexus 7 using Tapatalk 2
I've had that problem this morning, just flashed the zip of GlazedJB, I think, but any ROM.zip should do the work, as it flashes system partiton. Have you tried that?
Yeah I was on the ubuntu build then went back to pa then it had the issue so I flashed the stock factory image then it still had it but maybe I still have 13gb It just doesn't tell me?
Sent from my stock LG Spectrum Using LTE 4G on Verizon
I got it while returning to stock, then it didn't want to boot so I installed AOSP and when booted I saw there was only 6gb. Must have been bad download of factory image...
Try not to flash stock-based roms, use any cm or aokp. It won't hurt, the worst thing that can happen is to stay at 6gb.
And, as it's hardware problem, can you claim warranty for a replacement?
The Same works only for img jzo54k ...
styckx said:
You must have just recently tried going back to stock..
Grab the stock image and
fastboot -w update image-nakasi-jzo54k.zip and it will repartition and format everything correctly.[/QUOI TE]
That works only for img jzo54k ...
if you put that to img jop40d it will screw the Nexus 7 and all has to be done again.
waste of time
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Click to collapse

[Q] I lost storage on my Nexus 4

I have a 16 GB Nexus 4 from the play store, however, it is now displaying 5.7 GB total on the phone. I have used the phone for about a month now and it has always had a total of about 13 GB of storage in that time. This happened after I did a full wipe of my phone and flashed Cyanogenmod 10.1 (12/31/12) nightly build on my device. I have since erased everything completely and reverted back to stock JB (4.2.1) following these directions: http://forum.xda-developers.com/showthread.php?p=36068405 . However, I still only have 5.7 GB of storage. Has anyone else experienced this and is there any way to figure out what happened or how to get my storage back? Thanks in advance.
See my signature for a solution.
Sent from my Nexus 7 using xda premium
Thanks
El Daddy said:
See my signature for a solution.
Sent from my Nexus 7 using xda premium
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Click to collapse
Thank you so much. Worked like a charm.

Nexus 4 internal memory issue

Since I rooted my phone and installed some custom ROMS. I've noticed that I've only been able to access about 4gigs of my internal memory on my 16gb Nexus 4. I deleted all the files from my phone to see if a phantom file was holding my space hostage. But nothing I've found works. I'm still checking around to see if there's anything I can do without destroying my phone. I'm currently running Paranoid droid 2.99 Jan 03.
Any backups in data/media/?
negroplasty said:
Any backups in data/media/?
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No backups at all. I copied off all of my backups and deleted all the files and folders from my root.
Sent from my Nexus 4 using Tapatalk 2
It only is showing 4gbsnof space available.
Sent from my Nexus 4 using Tapatalk 2
i would unroot and back to stock then call google and tell them to send you new one
You already tried formating everything using recovery and reinstalling an already made backup(system only) stored in your pc using the toolkit?
No but I will later
Sent from my Nexus 4 using Tapatalk 2
I have this EXACT SAME problem... Flashing to stock makes no difference basically looks like the 16gb has been formatted to an 8gb phone with the memory being 5.6gb space... I basically have Learned to live with it now such a shame but not surprised others have come across this problem
Sent from my Xoom using Tapatalk HD
joshndroid said:
I have this EXACT SAME problem... Flashing to stock makes no difference basically looks like the 16gb has been formatted to an 8gb phone with the memory being 5.6gb space... I basically have Learned to live with it now such a shame but not surprised others have come across this problem
Sent from my Xoom using Tapatalk HD
Click to expand...
Click to collapse
Yes many people have had your problem. I even wrote a how-to to fix it.
http://forum.xda-developers.com/showthread.php?t=2033692
Sent from my Nexus 4 using xda premium
I'll check this out and let you know how it worked for me. Thanks.
Thanks El Daddy your guide worked perfectly. I'm back to normal and will proceed from here. Anybody else with a internal memory issue please follow El Daddy's link to correct your issue. All you need to know is basically having an understanding of fastboot.

[Q] HELP- Nexus 4 Storage Capacity

I have a 16gb nexus 4. I rooted my phone a few weeks ago and decided to DL flash cm 10.1 to my phone yesterday. But, it got stuck in a boot loop and I restored to the android backup I had.
The problem is, now my storage says only 435 mb free, but I had around 6gb free before. I have no idea what caused this or how to fix it. Any help would be appreciated.
Sent from my Nexus 4 using xda premium
Nandroid backups?
Sent from my Nexus 4
I don't think it's that. I only have one backup and it says it's only a few megabytes.
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Hopefully this answers your question;
http://forum.xda-developers.com/showthread.php?t=2033692
Sent from my CM10.1 Nexus 4
So, of I do the fast boot and recover my data, it should clear up the storage space?
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This of screen shot of my storage capacity.
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Fazleee said:
This of screen shot of my storage capacity.
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Oh I misunderstood you, it is showing that you have 16gb its just that a lot of it is missing.
I would try deleting unneeded nandroids, especially if they are CWM as they don't get saved somewhere you can use a simple file manager to get to I don't think.
Also try clearing cache and davlik cache, if this doesn't work, I think you'll have to back up apps and factory reset through recovery.
Sent from my CM10.1 Nexus 4
But the nandroids are only 7.38 mbs. I don't think they are the cause of the problem. I was researching the problem online and I think it might be the lost.dir folder, but I can't find it.
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Here's a screen shot of what android tuner tells me about my system space.
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Fazleee said:
But the nandroids are only 7.38 mbs. I don't think they are the cause of the problem. I was researching the problem online and I think it might be the lost.dir folder, but I can't find it.
Sent from my Nexus 4 using xda premium
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there's something wrong then. a nandroid will NEVER be 7.38mb
Wait, I think you're right. The nandroid back up I made on my computer says 5gb. But, which system folder is it in on my phone?
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exb0 said:
there's something wrong then. a nandroid will NEVER be 7.38mb
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Wait, I think you're right. The nandroid back up I made on my computer says 5gb. But, which system folder is it in on my phone?
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Fazleee said:
Wait, I think you're right. The nandroid back up I made on my computer says 5gb. But, which system folder is it in on my phone?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
which recovery did you use?
CWM goes to /data/media/clockworkmod
TWRP goes to /sdcard/TWRP/backup
I think...
exb0 said:
which recovery did you use?
CWM goes to /data/media/clockworkmod
TWRP goes to /sdcard/TWRP/backup
I think...
Click to expand...
Click to collapse
Thank you so much.
I found it, deleted it, and got my space back.
But that leads me to another question. If I don't have a backup on my phone, how will I restore? Because yesterday, I was in a boot loop, and the ADB connection wouldn't work. The only reason I could restore was because I had the nandroid back up on my phone already.
Sent from my Nexus 4 using xda premium
Fazleee said:
Thank you so much.
I found it, deleted it, and got my space back.
But that leads me to another question. If I don't have a backup on my phone, how will I restore? Because yesterday, I was in a boot loop, and the ADB connection wouldn't work. The only reason I could restore was because I had the nandroid back up on my phone already.
Sent from my Nexus 4 using xda premium
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Click to collapse
If you were in a bootloop, get into recovery and choose sideload. Then you can push a rom file and flash it. Or you could just not remove the recovery. TWRP nandroid take less space.
I see. I just used CWM because I read that they were better. I'm still new at all of this. Thank you. You've been very helpful.
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Fazleee said:
I see. I just used CWM because I read that they were better. I'm still new at all of this. Thank you. You've been very helpful.
Sent from my Nexus 4 using xda premium
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Click to collapse
No problem. It's not really.. accurate to say which is better.to each his own.

[Q] [Help] A different nexus 4 bootloop problem

So I got my nexus 4 less then a week ago. Then I tried not rooting it but I just couldnt resist, and than I got into a whole lot of trouble.
Basically I tried unlocking the bootloader without loosing data, this method: http://forum.xda-developers.com/showpost.php?p=41291371&postcount=28
And now Im in a bootloop, my bootloader is functional and unlocked, my recovery works but when I got into "install zip from sd card" it says that sd card cant be mounted, Ive tried cwm and teamWin and both have the same problem. Ive tried everything that came to mind:
-locking bootloader (fastboot works fine)
-changing a rom via ADB sideload (witch also works fine)
-changing recovery
-factory data reset and so on.
none of this works, storage is still not accessible and Im still in a bootloop (bootloop happens on a rom boot after the google logo). So Im suspecting that its bootlooping because it cant access sd card (It can access the system data)
Any suggestions? Ive never seen this happen, I cant seem to find anybody with a similar problem. Did I just ruin my 6 day old device?
Im scared as hell and pretty much out of mind.
Try to wipe data and cache.
Also try this if the above doesn't work.
http://forum.xda-developers.com/showthread.php?t=2347060
Sent from my Nexus 4 using xda app-developers app
failly said:
Try to wipe data and cache.
Also try this if the above doesn't work.
http://forum.xda-developers.com/showthread.php?t=2347060
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
trying the stuff from the link, will report back
domiq123 said:
trying the stuff from the link, will report back
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Alright, Im curious if it worked!
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failly said:
Alright, Im curious if it worked!
Sent from my Nexus 4 using xda app-developers app
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Thanks, it did unblock my phone but Im having trouble turning it into 16gb, because now the system thinks its an 8gb model.
domiq123 said:
Thanks, it did unblock my phone but Im having trouble turning it into 16gb, because now the system thinks its an 8gb model.
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Click to collapse
Great news!
This should fix your storage:
http://forum.xda-developers.com/showthread.php?t=2033692
Sent from my Nexus 4 using xda app-developers app
Unbricked with the guide you liked, and got my storage by messing around with everything Thanks man!
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domiq123 said:
Unbricked with the guide you liked, and got my storage by messing around with everything Thanks man!
Sent from my Nexus 4 using xda app-developers app
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No problem, enjoy your N4!
Sent from my Nexus 4 using xda app-developers app

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