Nexus 4 internal memory issue - Nexus 4 Q&A, Help & Troubleshooting

Since I rooted my phone and installed some custom ROMS. I've noticed that I've only been able to access about 4gigs of my internal memory on my 16gb Nexus 4. I deleted all the files from my phone to see if a phantom file was holding my space hostage. But nothing I've found works. I'm still checking around to see if there's anything I can do without destroying my phone. I'm currently running Paranoid droid 2.99 Jan 03.

Any backups in data/media/?

negroplasty said:
Any backups in data/media/?
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No backups at all. I copied off all of my backups and deleted all the files and folders from my root.
Sent from my Nexus 4 using Tapatalk 2

It only is showing 4gbsnof space available.
Sent from my Nexus 4 using Tapatalk 2

i would unroot and back to stock then call google and tell them to send you new one

You already tried formating everything using recovery and reinstalling an already made backup(system only) stored in your pc using the toolkit?

No but I will later
Sent from my Nexus 4 using Tapatalk 2

I have this EXACT SAME problem... Flashing to stock makes no difference basically looks like the 16gb has been formatted to an 8gb phone with the memory being 5.6gb space... I basically have Learned to live with it now such a shame but not surprised others have come across this problem
Sent from my Xoom using Tapatalk HD

joshndroid said:
I have this EXACT SAME problem... Flashing to stock makes no difference basically looks like the 16gb has been formatted to an 8gb phone with the memory being 5.6gb space... I basically have Learned to live with it now such a shame but not surprised others have come across this problem
Sent from my Xoom using Tapatalk HD
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Yes many people have had your problem. I even wrote a how-to to fix it.
http://forum.xda-developers.com/showthread.php?t=2033692
Sent from my Nexus 4 using xda premium

I'll check this out and let you know how it worked for me. Thanks.

Thanks El Daddy your guide worked perfectly. I'm back to normal and will proceed from here. Anybody else with a internal memory issue please follow El Daddy's link to correct your issue. All you need to know is basically having an understanding of fastboot.

Related

Only 6GB of storage available?

Why does it only let me have 6gb total storage??
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azoller1 said:
Why does it only let me have 6gb total storage??
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The OS is on that 8gb too taking up space. That's why you're only left with 6.
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malikadnanm said:
The OS is on that 8gb too taking up space. That's why you're only left with 6.
Sent from my Nexus 7 using xda app-developers app
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This, and the fact you don't get exactly 8gb. It's like when you buy a 1TB hard drive and when you are done partitioning and formatting it, you get like 928gb or whatever... (I didn't do the math, but you get it)
But this is a 16gb model......
Sent from my Nexus 7 using Tapatalk 2
You must have just recently tried going back to stock..
Grab the stock image and
fastboot -w update image-nakasi-jzo54k.zip and it will repartition and format everything correctly.
or boot into stock recovery and do a factory reset. it wipes sdcard back to normal.
Sent from my Galaxy Nexus using xda premium
azoller1 said:
But this is a 16gb model......
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If you want actual help, give actual info... Unless you want people to just sit here and guess?
Have you downloaded movies from google? Using Google Music?
Bump, tried all the methods above none worked, ideas?
Sent from my Nexus 7 using Tapatalk 2
Unless they sold you an 8GB and said it was 16GB.
How about provide a screenshot of your storage info.
Ok, call me Douchebag, cause I haven't seen the screenshot in the first post.
I think you got 8GB model
i guess ill have to get a replacement becuase i have factory rested in just about every way you can and i know FOR SURE I HAD A 16GB DEVICE, so any idea on where to get a replacement?
The place you got it from.
got it off ebay.....
Lol. Scammed?
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No my device is just really stupid and only wants me to use 6gb of his 13gb he just doesn't like me right now maybe he will later.....
Sent from my Nexus 7 using Tapatalk 2
I've had that problem this morning, just flashed the zip of GlazedJB, I think, but any ROM.zip should do the work, as it flashes system partiton. Have you tried that?
Yeah I was on the ubuntu build then went back to pa then it had the issue so I flashed the stock factory image then it still had it but maybe I still have 13gb It just doesn't tell me?
Sent from my stock LG Spectrum Using LTE 4G on Verizon
I got it while returning to stock, then it didn't want to boot so I installed AOSP and when booted I saw there was only 6gb. Must have been bad download of factory image...
Try not to flash stock-based roms, use any cm or aokp. It won't hurt, the worst thing that can happen is to stay at 6gb.
And, as it's hardware problem, can you claim warranty for a replacement?
The Same works only for img jzo54k ...
styckx said:
You must have just recently tried going back to stock..
Grab the stock image and
fastboot -w update image-nakasi-jzo54k.zip and it will repartition and format everything correctly.[/QUOI TE]
That works only for img jzo54k ...
if you put that to img jop40d it will screw the Nexus 7 and all has to be done again.
waste of time
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32gb only shows 16gb?

Anyone else put a custom rom on their nexus 10 and somehow only have 16 of your 32gb as available?
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Ordieth said:
Anyone else put a custom rom on their nexus 10 and somehow only have 16 of your 32gb as available?
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Still shows 32gb on CM10.
Are you sure it showed 32GB prior to the custom rom?
I don't remember for sure... Box says 32gb...
I did setup a second profile before i installed cm10... Could that have caused the split in storage?
Is there a way yo fully reformat the internal memory?
Sent from my Galaxy Nexus using Tapatalk 2
Ordieth said:
I don't remember for sure... Box says 32gb...
I did setup a second profile before i installed cm10... Could that have caused the split in storage?
Is there a way yo fully reformat the internal memory?
Sent from my Galaxy Nexus using Tapatalk 2
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for those who run into this problem (few if any) i had to do a full format from recovery, then restore to factory image to resolve this issue.
good luck to anyone else who has this... I am thinking it was because of my 2 profiles that I had setup before I started using custom Roms.

[Q] I lost storage on my Nexus 4

I have a 16 GB Nexus 4 from the play store, however, it is now displaying 5.7 GB total on the phone. I have used the phone for about a month now and it has always had a total of about 13 GB of storage in that time. This happened after I did a full wipe of my phone and flashed Cyanogenmod 10.1 (12/31/12) nightly build on my device. I have since erased everything completely and reverted back to stock JB (4.2.1) following these directions: http://forum.xda-developers.com/showthread.php?p=36068405 . However, I still only have 5.7 GB of storage. Has anyone else experienced this and is there any way to figure out what happened or how to get my storage back? Thanks in advance.
See my signature for a solution.
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Thanks
El Daddy said:
See my signature for a solution.
Sent from my Nexus 7 using xda premium
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Thank you so much. Worked like a charm.

Nexus 4 16GB Actual Storage size

My internal storage reads a 12.3 GB size, now is that including the size of the OS or not? Because after formatting my SD i have a little under 7GB available. So is the missing 5GB or so for OS? Meaning the true size of the SD is 12.3GB? That seems awfully low, even after realizing the promised storage size is always optimistic from the producer. Anyone got the answer?
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olsywolsy said:
My internal storage reads a 12.3 GB size, now is that including the size of the OS or not? Because after formatting my SD i have a little under 7GB available. So is the missing 5GB or so for OS? Meaning the true size of the SD is 12.3GB? That seems awfully low, even after realizing the promised storage size is always optimistic from the producer. Anyone got the answer?
Sent from my Nexus 4 using xda app-developers app
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That sounds about right... My 211k Nexus 4 16 GB shows 12.92 GB of free space running CM10.1 nighlies, franco.kernel, .27 radio, and CWM recovery
Should look like so..
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Do without apps/pics/bids etc you should still have around 12.8 available space to be used.
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Here's mine, which in my eyes doesn't quite add up
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olsywolsy said:
Here's mine, which in my eyes doesn't quite add up
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How did you format your SD? Do you have any ROM backups?
right I just ran SD MAID and it says 9.2GB is used in folders /storage/emulated/0 and /storage/emulated/legacy - both are exact duplicates of the same ****! After googling it people seem to have the same issue! Know which one is safe to delete? I'm running AOKP milestone 1 if that helps
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olsywolsy said:
right I just ran SD MAID and it says 9.2GB is used in folders /storage/emulated/0 and /storage/emulated/legacy - both are exact duplicates of the same ****! After googling it people seem to have the same issue! Know which one is safe to delete? I'm running AOKP milestone 1 if that helps
Sent from my Nexus 4 using xda app-developers app
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Both /storage/emulated/legacy and /storage/emulated/0 points to the same location so you are seeing the same files in both locations. SD Maid seems buggy if it cannot detect symlinks properly (maybe there is an option for that app so it doesn't follow symlinks).
Okay, heres a screenshot of SD MAID. I have folders sdcard/ - storage/emulated/legacy - storage/emulated/0 and storage/sdcard0 all containing the same stuff and the memory I'm missing is exactly that of which I'm already using up so it must be duplicating everything elsewhere, but in which directory?
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olsywolsy said:
Okay, heres a screenshot of SD MAID. I have folders sdcard/ - storage/emulated/legacy - storage/emulated/0 and storage/sdcard0 all containing the same stuff and the memory I'm missing is exactly that of which I'm already using up so it must be duplicating everything elsewhere, but in which directory?
Sent from my Nexus 4 using xda app-developers app
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Be careful deleting either. I had a similar issue after using an old version of Astro File Manager. I think they may be "Hard Links", not "Symbolic Links". I ended up backing up my SD data, and did a Factory Reset, which formats the SD partition. All is well now.
It's a known issue that it can sometimes think you have 8GB as opposed to 16GB and the only way to fix it is to flash the factory image...there is a thread on here somewhere about it
EddyOS said:
It's a known issue that it can sometimes think you have 8GB as opposed to 16GB and the only way to fix it is to flash the factory image...there is a thread on here somewhere about it
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I would recommend doing this!
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Okay I'll give this a go and report back. Factory reset via setting>backup & reset >factory data reset, right?
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http://forum.xda-developers.com/showthread.php?t=2033692
This thread? I shall give it a go. Do I need to flash back to the stock ROM to do this or can I simply flash my recovery back to stock do the factory reset and then flash CM recovery again?
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olsywolsy said:
Okay I'll give this a go and report back. Factory reset via setting>backup & reset >factory data reset, right?
Sent from my Nexus 4 using xda app-developers app
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I think were talking about 2 different issues. You phone knows it has 16GB, it's just the files are taking twice the space.
Yes, setting>backup & reset >factory data reset was what worked for me.
The other issue was when flashing custom ROM's, on a 16GB model, your phone became a 8GB model.
So you don't believe I have this issue of a 16Gb model believing its an 8Gb model? But instead just because my filed are duplicated?
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Holy ****, found the culprit. I had 3 nandroid backups taking up 5.6 GB. Never realised they were located outside of the sdcard. I have 8.somethingGB free now. Apologies for wasting time! Thanks anyway
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They are on the SD card, just not normally visible in Windows. If you go to /data/media/clockworkmod in your favourite root explorer (e.g. ES) you'll find them there (or you can delete them through your custom recovery)
Yes I meant not visible as opposed to not actually being present on the sdcard
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After factory reset I show a total available space of 12.92gb and with nothing loaded on the device it says 10.21gb available. Is this normal? I was under the impression that if the internal storage was wiped I should have pretty much all of the 12.92gb available for use due to the other 3 gb 13-16 being used for the actual system. What am I missing?
Thanks

Help! :( Internal storage shows 6GB instead of 16GB

Hi guys,
Since the 4.3 update, I have only 6GB of internal space on my Nexus 7 device, even though I have the 16GB version
Do you guys now what can be the source of this problem and how can I solve it?
Thanks!
http://forum.xda-developers.com/showthread.php?t=2382756
Total space 6gb, tells me the partition size is wrong. What would cause that, I dunno. I'd have to guess you played with more than just updating to 4.3. Anymore more to tell us?
Mine did this. I ended up formatting everything and flashing a new ROM.
Sent from my HTC One
spitfire2425 said:
Mine did this. I ended up formatting everything and flashing a new ROM.
Sent from my HTC One
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How did you keep everything you needed?
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RodMyers said:
How did you keep everything you needed?
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Backup to PC?
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lars1216 said:
Backup to PC?
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Using adp?
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RodMyers said:
Using adp?
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No backup all stuff first than completely reset and flash a new rom. (backing up just like you normally would via MTP)
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I had to pull everything I wanted to keep then formatted every partition clockwork had to offer, flashed a ROM through adb sideload then moved it all back.
Sent from my HTC One
budapestkave said:
Hi guys,
Since the 4.3 update, I have only 6GB of internal space on my Nexus 7 device, even though I have the 16GB version
Do you guys now what can be the source of this problem and how can I solve it?
Thanks!
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Click to collapse
it looks like you bought a 8gb version
szabadgy said:
it looks like you bought a 8gb version
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Well, I'm sure op knows if it's an 8 or 16gb tablet lol. Mine is a 32gb tablet, and had been for over a year. When I upgraded to 4.4.4, mine did the same thing, it showed 6gb free, usable space. I formatted & reflashed everything but it didn't help.
What did help was locking & unlocking the bootloader. I also updated the bootloader but that wasn't necessary. For some reason, re-locking & then unlocking the bootloader reset the available computed space. I'd recommend anyone facing a similar problem on a nexus 7 after an update try the same thing, because for some unknown reason, the device defaults to thinking & reporting it's an 8gb tablet when it's really not.

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