When attempting to update installed apps or install new apps, Play Storee app just gets stuck at the animated download bar. It doesn't actually download anything. No progress is indicated. No data size xxMB/xxMB is displayed. It just sits there with that stupid animated download bar.
I have tried the following, to no avail:
-Rebooted
-Cleared cache thru Recovery Console
-Cleared cache and data for Play Store and Download Manager apps
-Cleared all apps' cache thru Titanium Backup
-Removed and re-added my Google account
Does anybody have any other ideas? I've been trying to avoid a factory reset, as I hate having to redo my apps and homescreens.
FYI - This is an 1838-25U 32GB w/0089US
TIA
Same here?!?!?
Any ideas??
I had the same issue.
I downloaded SD Maid , ran all the "cleanup" utilities available in the free version and it got better
I have this problem too. How do we get sd maid from the app store if we can't download apps?
Jonnydark said:
I have this problem too. How do we get sd maid from the app store if we can't download apps?
Click to expand...
Click to collapse
After updating to ICS, normal Play Store functionality has returned.
how do i update to ICS?
mmmm Ice cream....
Just the standard "check for updates" in the settings/about menu.
If you're rooted, you'll wanna first temporarily unroot using Voodoo OTA Rootkeeper, and restore root after update.
I flash from 86 to 89.. the market was stuck downloading.
I re-flashed the gapps to a slightly older version of the market. Once booted back into Android, this forced the PlayStore update from google and corrected the stuck download error.
okay thank you i upgraded and it works fine now.
:good::good::good:*RELIEF* :good::good::good:
I was really surprised to come back to the Thinkpad xda forum for this issue after hunting all around the nets for a solution. I wasn't looking for TPT. Hmmmm.
I didn't get stuck until after my ICS upgrade. I've even tried v3.7.11 & 13 of Play, and still no go.
Here's a list of suggestions I've tried and none worked for me:
Rebooting, pretty much between/in the middle of the following (of course)
Clearing Play cache & data
Clearing Download manager cache & data
Launching Market 1.1.0 (that flopped entirely)
Unfreezing Market and Market Updater in Titanium Backup
Three newest versions of Play
Double checking that I can download other stuff from other sources
Enabling (& disabling & re-enabling) background data
Enabling (& disabling & re-enabling) USB Debugging
Downloading apps via wifi on my phones to make sure it wasn't my router, login or somesuch
(Re)Signing in to GTalk
Disabling Avast Firewall
Enabling & disabling Unkown Sources
Clearing out some fairly useless, space-hogging games
And Mercury isn't even retrograde yet.
About 15 minutes ago I contacted Google Play support.
**********************
Addendum: OK, it's 24 hours or so, and I haven't heard from Google. Last night I, too, bit the bullet, by doing a factory reset. I noticed that the Play store version (which I had uninstalled prior to the reset) was 3.7.13 after the reset (with the perfunctory online updating the tablet does). It worked, anyway.
It almost seemed to me like the download process couldn't access something it needed, like a symlink or something was missing and there wasn't any error handling for it, it just kept looking.
It startled me how useless the gadget seemed (I know it wasn't) without being to get my favorite app's crucial updates, most of which require root access for one reason or another. Tech head games. I was definitely more frustrated than the situation warranted.
I started to have this issue on Thursday evening when trying to update all my apps before I even considered the upgrade to ICS. I wanted to get everything straight, test it out and then decide if I wanted to upgrade or wait to see the reports. But, once I tried to update about 12 apps, I got the dreaded "Downloading" issue. I tried all the suggestions listed and even downloaded the version of Play for Jelly Bean, but stopped short of using it. Google support was very nice and tried everything for me at 10:30 P.M. In the end, I just bit the bullet and upgraded to ICS and that solved the trouble. The odd thing for me was we tried to remove Play through the normal channels so I would revert back to Market and then upgrade again. That hosed things nicely. I had market on the device, it was running, but no icon would display. In all, this forced me to upgraded to ICS sooner than I wanted, but as it all worked out well I am not complaining.
Still, it would be nice to know how wide-spread this issue might be and what caused it. I want to think the download of the ICS upgrade was the cause, but I don't have any proof.
Same Result I have Tried Different Devices on MTNL Network
I am using these devices for several months. and all things are fine until this august.
I have tested different devives Like galaxy r, galaxy s2 and galaxy y. All are getting stuck on downloading sometimes. during this i can do surfing, browse other apps and games in play store etc etc. But the downloading still stuck at downloading.
When I tried different internet like mobile 2g and 3g and other network except MTNL. The results are good.
I Think Play Store is blocking my ip address.
If any one has solution please help or someone tell google about this please...
Thank you..
I had the issue.
What solved it for me was running a program called SD Maid.
I ran the one test specific to my SD Card's files, and it worked fine for me after that.
This was on HoneyComb.
Reflashing shd work
Reflashing Google apps should work.
Google apps for all versions of Android here: http://wiki.rootzwiki.com/Google_Apps
Thanks for the link.
Janis said:
I was really surprised to come back to the Thinkpad xda forum for this issue after hunting all around the nets for a solution. I wasn't looking for TPT. Hmmmm.
I didn't get stuck until after my ICS upgrade. I've even tried v3.7.11 & of Play, and still no go.
Here's a list of suggestions I've tried and none worked for me:
Rebooting, pretty much between/in the middle of the following (of course)
Clearing Play cache & data
Clearing Download manager cache & data
Launching Market 1.1.0 (that flopped entirely)
Unfreezing Market and Market Updater in Titanium Backup
Three newest versions of Play
Double checking that I can download other stuff from other sources
Enabling (& disabling & re-enabling) background data
Enabling (& disabling & re-enabling) USB Debugging
Downloading apps via wifi on my phones to make sure it wasn't my router, login or somesuch
(Re)Signing in to GTalk
Disabling Avast Firewall
Enabling & disabling Unkown Sources
Clearing out some fairly useless, space-hogging games
And Mercury isn't even retrograde yet.
About 15 minutes ago I contacted Google Play support.
**********************
Addendum: OK, it's 24 hours or so, and I haven't heard from Google. Last night I, too, bit the bullet, by doing a factory reset. I noticed that the Play store version (which I had uninstalled prior to the reset) was 3.7.13 after the reset (with the perfunctory online updating the tablet does). It worked, anyway.
It almost seemed to me like the download process couldn't access something it needed, like a symlink or something was missing and there wasn't any error handling for it, it just kept looking.
It startled me how useless the gadget seemed (I know it wasn't) without being to get my favorite app's crucial updates, most of which require root access for one reason or another. Tech head games. I was definitely more frustrated than the situation warranted.
Click to expand...
Click to collapse
I tried to install Google Play Store 4.2.3 It worked.. I tried all the ways listed above.. But not a single one worked
Does anyone else get this with the Maps app? It seems they are stored for a few days to weeks, then the application or the system deletes them. Does anyone know why?
Interestingly enough, I ran into the exact same thing this morning. I'd downloaded a section of my local area a few weeks ago after wiping my 32 gigger & when trying to check directions this morning (offline), the map never filled in & I noticed the exact same message on the offline pane. Being able to store offline maps is kinda useless if the device reclaims that storage via some kind of background process.
I have this too, all the time, on my Galaxy Nexus stock 4.1.2. As far as I know, this has always happened, sooner or later, to any off-line maps I had downloaded. What could be causing this? Is there a way to repair/circumvent this bug?
Bug has been fixed!
Apparently this bug has been fixed: with the latest version of Google Maps, it doesn't happen any more. Thank you, Google!
I noticed a couple of people with similar issues on here, however I felt this wasn't explained in a detailed way or my issue is just different but here goes:
2 NEXUS DEVICES:
- Nexus 4 and Nexus 7 both running 4.2.2 and the latest version of the Play Store
ISSUE:
- This issue will jump back and forth from the N4 to N7 play store,
- when I go to the "My apps" section in the play store on either device it will sometimes show 30 apps installed, even though i have about 128 apps installed. this will occur vise versa (N4 shows 30 apps, N7 shows 128, vise versa)
- Also when i go to the web version of the play store it will also show the same inconsistencies on both devices under "my android apps" for both devices listed.
- I only use 1 gmail account for both devices
- when the 2 devices are experiencing this odd issue and i try to download or purchase a new app, i will get this error: "error retrieving information from server [BM-PP-14]"
- The only device not having this issue and may not be worth mentioning is i use a sony Internet TV Box (google TV)
- THINGS I HAVE DONE TO TRY TO FIX:
- factory reset on both devices
- uninstall updates/clear data/re-boot device/re-launch play store
- google the issue but no luck on fix...(or the issue comes close to mine but missing something)
- made sure on google wallet only shows the 2 devices linked to them
OTHER ODD ISSUES I'VE NOTICED:
- when going into the play store on any device under "my apps" and you swipe to the right under "ALL" the screen keeps "loading" and apps appear, and disappear, in a looping matter.
So thats it, I cant think of anything else to do, I have read suggestions of login in with another gmail address, or something of that sense, but I never ever had to do that, this issue just started, and I've always had multiple devices....
Anyone else experiencing this issue?
Probably gonna jinx it but mysteriously this issue was solved last night, woke up this morning and both play stores on both devices show over 100 apps installed under "my apps" as it should be. Thanks anyways no one lol
Sent from my Nexus 4 using xda premium
So this guy installed something on my phone yesterday, and then quickly uninstalled it.
I just want to know what he installed. I downloaded LogCat but the entries are so fast that I couldn't catch it. Can I retrieve the log of about 30 hours ago? How do I find it?
If you go into play store and then my apps, you should be able to tap the "all" tab at the top of the screen and it will show all apps installed, regardless of whether they were uninstalled it not.
Hey guys. My S8 is contantly remind me that I can opt-into (and subsequently "restore") Instant Apps instead of needing to install entire apps whenever I open certain videos or links, but attempting to activate Instant Apps causes the phone to get stuck on a loading bar; "Just a moment while we set up your device. Downloading Google Play services for instant apps."
I don't quite understand why it's hanging here. I've left it to "download" for about 40 minutes but no luck. Rebooting, clearing Google Play cache etc. doesn't seem to help.
Any advice?