[Q] Play Store on multiple devices issue..... - Nexus 4 Q&A, Help & Troubleshooting

I noticed a couple of people with similar issues on here, however I felt this wasn't explained in a detailed way or my issue is just different but here goes:
2 NEXUS DEVICES:
- Nexus 4 and Nexus 7 both running 4.2.2 and the latest version of the Play Store
ISSUE:
- This issue will jump back and forth from the N4 to N7 play store,
- when I go to the "My apps" section in the play store on either device it will sometimes show 30 apps installed, even though i have about 128 apps installed. this will occur vise versa (N4 shows 30 apps, N7 shows 128, vise versa)
- Also when i go to the web version of the play store it will also show the same inconsistencies on both devices under "my android apps" for both devices listed.
- I only use 1 gmail account for both devices
- when the 2 devices are experiencing this odd issue and i try to download or purchase a new app, i will get this error: "error retrieving information from server [BM-PP-14]"
- The only device not having this issue and may not be worth mentioning is i use a sony Internet TV Box (google TV)
- THINGS I HAVE DONE TO TRY TO FIX:
- factory reset on both devices
- uninstall updates/clear data/re-boot device/re-launch play store
- google the issue but no luck on fix...(or the issue comes close to mine but missing something)
- made sure on google wallet only shows the 2 devices linked to them
OTHER ODD ISSUES I'VE NOTICED:
- when going into the play store on any device under "my apps" and you swipe to the right under "ALL" the screen keeps "loading" and apps appear, and disappear, in a looping matter.
So thats it, I cant think of anything else to do, I have read suggestions of login in with another gmail address, or something of that sense, but I never ever had to do that, this issue just started, and I've always had multiple devices....
Anyone else experiencing this issue?

Probably gonna jinx it but mysteriously this issue was solved last night, woke up this morning and both play stores on both devices show over 100 apps installed under "my apps" as it should be. Thanks anyways no one lol
Sent from my Nexus 4 using xda premium

Related

This item is not compatible with your device

I just bought the tablet yesterday and while trying to install apps from the market tht I've purchased i wasn't able to locate them.
I went to the market homepage and looked up the app ony to see a message stating "this item is not compatible with your device"
This has happened with a few games including nfs shift.
Any idea whats causing this? I saw in another thread that the game does indeed work on the tablet.
Thanks.
Yeah, I found this rather odd too. I think part of it is due to Electronic Arts themselves. I have both NFS and Bejeweled on my phone and neither can be pushed from the market to my TF. After reading reviews for both games, I just get the general vibe as being that EA is the problem.
It least i'm not the only one...
The weird thing is this thread "http://forum.xda-developers.com/showthread.php?t=1032381" says that it is a compatible game... is anyone else having issues?
I have 7 android devices all living here with me in the same house. A related problem is that occasionally it'll say "This app not permitted in your country" for one device but not the rest of them.
I had a similar issue with a few apps. I did a titanuim backup from my Epic and restored on the TF, not all of them worked, but got a few that the market would not show.
Same issue with various applications.
Could you find a solution for this?
I found that after I bought Puzzle Quest 2 and used it for a few weeks, one of the more recent updates removed the TF101 from the list of officially supported systems on google market.
I've just been using Titanium Backup to re-install it if I need it. But luckily I had it backed up before that occured. And since Titanium Backup put the APK on my flash card, I was able to easily send it around to a few friends who ended up in a similar situation.
I have no idea if the newer version actually is broken on the TF, or if they just removed it because they didn't want to test it, or what...

[Q] Android apps suddenly not compatible with my NC?

I've been collecting free apps from Amazon on my rooted NC for awhile now. At the time I got each of these apps, they were listed as "compatible" with my device.
Now suddenly a lot of them are not, and I am unable to go back and re-install the ones that I had removed.
Even worse, pretty much everything I've tried so far today to grab has come up as incompatible. Even really simple stuff that should have no problem running.
Oddly, at some point early on, Amazon listed my device as simply "Nook Color". Most of the apps are still showing as compatible with that device. Unfortunately, that's not what Amazon thinks my NC is anymore! I now have a second device on my list called "BarnesAndNoble NOOKcolor", which almost nothing is compatible with.
So then I wanted to check to see if Amazon was behind this, maybe to screw B&N fans. But nope! The Android Marketplace lists every game I've checked so far today as incompatible with my NC!!!
That's certainly news to me, considering some of the games I checked are currently installed on my NC and work perfectly.
I'm not sure what's going on here, but it's sort of scaring me. Who's locking down my rooted NC? If the official android marketplace says everything is incompatible... there aren't a lot of options for getting apps.
Do search with "Market" keyword, you will see about 10 threads with many responses and instructions how to fix this.
votinh said:
Do search with "Market" keyword, you will see about 10 threads with many responses and instructions how to fix this.
Click to expand...
Click to collapse
There are quite a few threads found that way, but none of the ones I read helped. I did the "stop/restart Framework/Google and reload" and nothing changed. Most of the others seem to be related to problems with the new market, which was working perfectly for me up until today, or problems run into right after rooting. I've been rooted for about 5 months with no market problems of any kind, and I haven't changed anything on my NC for over a month.
I also tried clearing the settings for the Amazon market and also deregistered the device from my amazon account, forcing it to re-register. Still no luck.
Anyone else seeing this, or have another suggestion?
My old market and new market were working fine too, just like yours, until a few days ago. If you try the 160 dpi/reboot/clear-data-from-market procedure below and that doesn't work, then you may have a totally unique problem that just happens to have the same variety of symptoms everyone else is having. (I'm doubtful.) This procedure seems to be fixing the problem for almost everyone else. Did you try it? It fixed mine.
1) set dpi to 160 in build.prop
2) reboot
3) clear market app data (force close first may help?)
4) restart market, accept terms, let it rebuild data at 160 dpi
5) profit
the above we all seem to agree on now. Next steps are more speculative
6) set dpi back to 161 (or whatever you had)
7) reboot
8) profit indefinitely (unknown how long this lasts; I rebooted >5 times including flashing a nightly w/o issue)
9) do NOT clear data again as this rebuilds data at the wrong dpi again.
Click to expand...
Click to collapse
Thanks, I had tried the first half, but not the second. I used manual nooter, so my dpi entries originally looked like:
ro.sf.lcd_density.xdpi=169.3333
ro.sf.lcd_density.ydpi=169.3333
I don't know if that makes a difference.
Anyway, I just tried the second half of the above process but I'm still showing as incompatible. I wonder if I need to re-noot.
Everyone trying to be helpful here seems to miss the poster's dilemma. He is talking about the Amazon Market, not the Android Market. Hopefully someone familiar with the workings of the Amazon Market will chime in with some suggestions.
My original problem was with Amazon's market, but it looks like that's just a symptom of the bigger problem that I noticed first because I use it every day, as opposed to much less frequent use of the android market.
But the Android market suffers the same problem and from what I've read online it sounds like the problem was started with changes by Google that Amazon also adopted.
Interestingly I noticed this for the first time last night on the Android market and this morning with the Amazon market. Ebook downloads presently are unaffected to my rooted NC. Amazon recognizes my device as an Android but when I tried to make an app purchase this morning it suddenly tried to download it to a BN Nook. Amazon emailed me this morning saying that unless I have their market preloaded by the manufacturer they do not support it. Collusion?
I got the "not compatible" message after installing the most recent update from the Amazon App Store. Fortunately, I have the very first app store apk. I uninstalled the updated app store, then installed the old apk, logged in and then updated it and for some reason that worked for me. You might try not updating also to see if that works. I am not using CM7 though and I'm not manualnootered. I'm minirooted meaning I can side load apps and have superuser access, but no Android Market access and some other things.
I have attached the apk I used. I hope it works for you.
unibroker said:
Interestingly I noticed this for the first time last night on the Android market and this morning with the Amazon market. Ebook downloads presently are unaffected to my rooted NC. Amazon recognizes my device as an Android but when I tried to make an app purchase this morning it suddenly tried to download it to a BN Nook. Amazon emailed me this morning saying that unless I have their market preloaded by the manufacturer they do not support it. Collusion?
Click to expand...
Click to collapse
A better question would be is Amazon trying to bork the Nook Color with their app?
Anyone else have a suggestion for getting the Android Market working again for me?
thanks for the APK, I'll try it when I have a chance... But since the Android market from Google doesn't work either I'm hoping for a fix to that.
If you make the change in your build.prop “ro.product.manufacturer=BarnesAndNoble” to “ro.product.manufacturer=samsung” then reboot the device. This seems to fix most of the device compatibility problems in the Amazon appstore. I went down the top 100 paid and free app list, and the only apps that came up with the compatibility problems after doing this are,
Soundhound
Peggle
Thumb keyboard
Trainz simulator THD
Chuzzle
Talking Tom Cat
flexT9
GrooVe IP
Ultra Voice Changer
TV.com
Compass
Also attached is the amazon appstore v.1.14, it has the double click buying fix, but does not give all the compatibility issues. With installing this version does fix the compatibility problem, but you will be constantly hounded with the update reminder.
I don't use Facebook, but I was able to find, install and open the Facebook app with the new market. Do the density change using 240. Its more stable than 160 for whatever reason.
GMPOWER said:
If you make the change in your build.prop “ro.product.manufacturer=BarnesAndNoble” to “ro.product.manufacturer=samsung” then reboot the device. This seems to fix most of the device compatibility problems in the Amazon appstore.
Click to expand...
Click to collapse
Thanks for the suggestion. Unfortunately it had no effect. The first four apps i tried not on your list all came up incompatible, as did stuff on the google market.
I'll try your attachment to see if it helps. Thx!
kayak and tripit does not install
Running MN4.5 on NC. Kayak and Tripit are visible in Market and downloads - but I get a window that just says "error".
Any suggestions?
GMPOWER said:
Also attached is the amazon appstore v.1.14, it has the double click buying fix, but does not give all the compatibility issues. With installing this version does fix the compatibility problem, but you will be constantly hounded with the update reminder.
Click to expand...
Click to collapse
The old version of the market is working! I was able to install a number of apps that didn't previously work.
Now if I could just get the Google market to work!
Thanks for that link!
I was having the same problem with the AMAZON appstore (but not the android marketplace, for some reason) but I couldn't find the old amazon appstore apk. Going back to it totally fixed the problem. But you're right, the constant reminders to update the apk are a pain in the whatsus.
Also try going into application management and goto market and tap uninstall updates. Also use titanium backup or similar program to freeze market updater.
By what I read, I bet amazon is trying to block the competition because they are fixing to come out with their own tablets and by horning something like the nook you might be enticed to buy their tablet.
I voided my warranty and your mum.
My markets all seem to do whatever the f*ck they want the moment i need an application that was perfectly available minutes before. What i've done to get around the issue if neither the market or the amazon store have what i'm looking for is: (i know its tedious but hey it works)
1) install astro
2) using your android phone assuming you have one, download the applications you want regardless of them being compatible with the nook color according to the android market.
3) once your files are installed on your phone use astro to create a backup of the .apk files you want (open astro > menu > tools > application manager/backup)
4) i then take my sd card out of my phone and pop it into my nook color and install my apps through w.e file manager it is i have on the nook color
all the games that i cant normally download onto my nook through the official methods i've been able to install and play through the method i've been using. not ALL apps will allow you to back them up though =/

[Q] Google now - not showing cards..

Hello,
So I've been using Google now for about a month now, and in that time I thought the service should have learn my patterns etc...
However, it hasn't, I have all the privacy intruding options on, e.g. GPS location services etc, and I have my home and work set up correctly, though I haven't had any cards on when I should leave for work, in-fact I haven't had any cards apart from weather at-all. They're all enabled, but it just doesn't show anything?
I've set my home and work locations, and according to Google latitude's history it logged me in at work (when I get there) and at home as-well.
I've looked up some "set-up" tutorials on Google now, and I've done it all apart from this screen:
http://puu.sh/2dPgs
I dont seem to have that screen at all, I have the option but when I go to the option I get this:
(sorry for the blur, I'm very privacy conscious) http://puu.sh/2dPqi
Any ideas?
Thanks.
Could be related, but Google Now seems to be down for me (noticed it was down around 6p and its 9p my time). All I get is local events and my next appointment. Up till this afternoon it has always worked for me (been using jb since it released).
EDIT: It seems that gNow is partially down at the moment others are reporting issues as well http://forums.androidcentral.com/an...301-weather-card-google-now-went-missing.html

[Q] Google Play issues after cloning Nexus 7

Hello,
I currently work for a market research company using Nexus 7 tablets to conduct surveys and questionnaires. We have a DP team which develop the apps for surveys which we put out on Google Play or can add manually. We currently have over 60 Nexus 7 tablets (2012 model) running Android 4.4.2. The current workaround securing the tablet is using Go Launcher, App Lock and WiFi Manager using a restricted account with Encryption on each device. This set up fine... however the two accounts setup is a hassle for the end users who are not technically proficient or use tablets or smartphones on a daily basis, so we need to down it one account. Also secondly, when we have new surveys and push them out, it does download to the main admin account of the tablet, but the hassle of, making it active for the restricted account is what the issue is because giving the end user access the main account defeats the whole purpose of what we are trying to do.
So I have managed to get hold of 2 tablets for testing, unlocked and rooted them both using the handy Nexus Root Toolkit. On one device, I created a main account, with Nova Launcher (instead of go launcher), App Lock and WiFi Manager. I have not put any encryption yet that will come after. I then created a nandroid backup of the tablet in which I restored it to the other device. The restore was perfect and at this point I thought that it's managed what we needed to do. However, on the two devices, we have two separate Google accounts, we have done this to spread out the devices across different accounts due to the amount of tablets we have. Upon pushing out an app to one device from Google Play, it would for some strange reason try to download on the other device and throw up an error message saying "could not download", even though the tablets have two separate google play accounts.
I made another nandroid back up, but this time without any google play/account information stored on the tablet but this to no avail did help. I even tried changing the device ID from Titanium Backup on both devices and still did not work and Google Play seems to think both devices are the same.
So my question is, what do I need to do in order to remove any Google Play info from the devices so google play doesn't recognize them both as the same device.
Everything else works perfectly fine so far and still are testing this out.
Thank you in advance
Irfan
Any one got a solution for this?

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JJ-KwiK said:
I have a Nvidia Shield 16gb Android TV Console. Every time I try to sign in to Google Play Games, it tells me to create a Google+ public profile on another device and then to come back. I then have two options, proceed or cancel.
As far as I can tell I already have done what it's asking. Google play games works on my phone and my tablet.
Things I've tried:
- Created a G+ profile (PC browser a long time ago)
- Enabled public sharing
- I have an android phone, in which I have google play games installed. I've played a few games via my google play games account, to track my scores vs my friends. (works fine on my phone)
- Cleared the app's cache on the shield
- Cleared the app's data on the shield
Still a no-go. I've read, on the geforce forums, that doing a factory reset has fixed the problem for a very few, but I don't want to go through all that effort for nothing... I also read somewhere, again on the geforce forums, that manually updating the google play app has fixed the problem for some as well.
I'm not sure how to proceed. I'm a trophy/achievement whore on my oher consoles/steam, so this is bugging me. lulz..
Any thoughts?
Click to expand...
Click to collapse
I had this problem and was only able to fix by installing google play games on my phone and going through the whole process of that there and then removing my account from the settings area and re-logging in. Once I did all that it saw that my profile had been activated correctly.
..
..
Extra step
I following the directions to clear the data and cache, as well as to log out of my google account; but it did not fix the problem. The notification that I need to have a public google plus profile still appeared.
To fix the problem, I had to access google play games from my android phone, and click accept on the license agreement. I was unable to find out how to bypass this with only the pc.

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