Today I was noticing a really strange thing about my display.
When the S4 is lying flat on the table and you look at it from the side you can see that the display is curving out of the chassis. It is hard to explain but the display is not even with the chrome/plastic rim (the one just above the surrounding metal frame) as it should, it stands out (about 1mm). I can push it back into the chassis so that it is perfectly even again but after a fews seconds it stands out again. It seems like the display is glued into the chassis but the glue isn't gluing any longer and the display is slowly working its way out of the chassis.
Does anybody know what I mean?
Or has experienced anything similar?
I wasn't able to take a nice picture of what I mean, you just can't see it in my pictures. But I found a picture of a HTC One with the same problem. I hope you guys can get the idea.
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E_Cartman said:
Today I was noticing a really strange thing about my display.
When the S4 is lying flat on the table and you look at it from the side you can see that the display is carving out of the chassis. It is hard to explain but the display is not even with the chrome/plastic rim (the one just above the surrounding metal frame) as it should, it stands out (about 1mm). I can push it back into the chassis so that it is perfectly even again but after a fews seconds it stands out again. It seems like the display is glued into the chassis but the glue isn't gluing any longer and the display is slowly working its way out of the chassis.
Does anybody know what I mean?
Or has experienced anything similar?
I wasn't able to take a nice picture of what I mean, you just can't see it in my pictures. But I found a picture of a HTC One with the same problem. I hope you guys can get the idea.
Click to expand...
Click to collapse
Better don't fix it yourself, just bring it back from where you bought it and ask to fix it.
This is unacceptable for a flagship device and should be replaced/fixed under warranty.
What he said.
Send it back mate. Don`t be tempted to touch it, just ring your provider up and tell them. They are obliged to do it under warranty
Never mind.. my silly mistake.
Dean-xXx said:
Better don't fix it yourself, just bring it back from where you bought it and ask to fix it.
This is unacceptable for a flagship device and should be replaced/fixed under warranty.
Click to expand...
Click to collapse
Will return it under warranty.
The reason I was starting the thread was because I wanted to know if this is a known S4 issue. If other users are experiencing similar problems. Because when there is a chance that this will happen again and again then maybe I'll leave Samsung and go for another device...
E_Cartman said:
Will return it under warranty.
The reason I was starting the thread was because I wanted to know if this is a known S4 issue. If other users are experiencing similar problems. Because when there is a chance that this will happen again and again then maybe I'll leave Samsung and go for another device...
Click to expand...
Click to collapse
No it's a know issue, just happened to be a manufacturing defect.
Try heating it up with a hairdryer and try to push it back into place. The heat will make the glue sticky again so hopefully it will work.
krico said:
Try heating it up with a hairdryer and try to push it back into place. The heat will make the glue sticky again so hopefully it will work.
Click to expand...
Click to collapse
Thanks for your advice, but because I'm (as already mentioned) still under warranty I won't try anything risky as that
Related
The black/metalish coating down at the stylus is starting to come of on my trinity after just about two weeks!!!... Anyone else here who have noticed the same?
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<- Can someone tell me how this picture came in this post?!!??
[I put it there. V]
Same here!
I have the same problem!
Very annoying considering how much the device is - this is the only negative that I have about it.
This is where a silicone case would come in useful. None presently exist for the Trinity, but then it is only a matter of time.
can someone post a picture of the problem. i am also thinking about getting a dopod d810 soon in the new year and I would like to see how serious the problem is....
yep a photo of the problem would be great.
Have you tried getting the phone replaced?
I've sent the phone in for a service to see what they have to say. But HTC will most likely deny that this is their problem... *argh*
I will post a picture when I come home.
Sound as the same problem with the Wizard after a few weeks you can peel of the coating on the side also (think wet hands).
Check out the attached files...
BTW: mine started to peel off on the front too... This is crap! *argh*
Did you drop it or was this from normal use? I'm a bit worried now...
Can a black sharpie or something make it look better? I'm interested to hear what HTC says!
humm, mine is still perfect after 2 weeks
No dropping or anything. I've used it with care, even though I'm a bit "fast" when I take out the stylus, but I mean a unit like this should be built for that kind of use. (and I don't have any long sharp nails either which might actually be a killer for the paint.... )
btw: what is a sharpie? Some kind of "make-up" stick?
HTC should offer to replace the phone.
I would be pretty alarmed if they didn't.
Sorry, Sharpie is a permanent marker
Google it
hi guys,
that looks pretty bad. it can only get worse if its peeling like that. get a replacement. it seems the gloss coat isnt bonded properly to the case
Peeling off here too....
Well I have this problem too, but its merely visible. The interesting thing is: It looks like there is shining metal under the coating. Can anybody confirm this? I wouldnt mind to have the bottom piece looking like blank metal.
I think there is a dark, semi-shining metal below the coating.
Still waiting for a reply from the service center.
OMG they seems to painted the bottom part of white Trinity case over with black paint on top.. semi-shining metal coating you guys seeing is what bottom part of white Trinity looks like in fact.
Just took a look at the white trinity now.. And you know what SecureGSM? You might be right... Or maybe it's just a coincidence...?
I have my phone for about 7 months, almost one fourth of the time I held my phone in my jeans, without a case, only a vikuti screen protector and a silcone case.
Now, For a month or so, I have this oil spot under my screen. Asked around, searched and tried the duct tape methods without any luck. I even tried a suction cup I have from my gps car holder.
Not a change. So as soon as I get some cash I will see how much would this cost to fix or I will look into buying another phone. Maybe a sgs2.
Don't carry the phone in your pockets. You have been warned.
nemuro said:
I have my phone for about 7 months, almost one fourth of the time I held my phone in my jeans, without a case, only a vikuti screen protector and a silcone case.
Now, For a month or so, I have this oil spot under my screen. Asked around, searched and tried the duct tape methods without any luck. I even tried a suction cup I have from my gps car holder.
Not a change. So as soon as I get some cash I will see how much would this cost to fix or I will look into buying another phone. Maybe a sgs2.
Don't carry the phone in your pockets. You have been warned.
Click to expand...
Click to collapse
post a pic or something ! what exactly is it ??
It's also called rainbow spot. Here is a pic I found on the net on another phone that has the same problem, only that my spot is a lot smaller.
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I had this, exactly the same, done it in pocket. but it was fixed under warranty.
before i sent it off however i tried bending the phone in half and the spot disappeared.
Now I dont suggest that anyone should do this.
But if you were going to get a new phone anyway, you could try bending with slightly greater force. (away from your eyes and with gloves on( it is glass))
Else there are threads which talk of replacing the screen, for techie types.
Good luck
thats not HD2
I've had the same problem twice, all you need to do is send it back to HTC and they will fix it for you...
But you will lose your phone for a week.
On the paper the send back with my HD2 they diagnosted it as "Newton rings".
You could google that and try to find another solution, if you don't want to lose your phone for a week or if you dont have warrenty anymore.
Good luck
I have bought the phone ~3-4 months old, without warranty. Now it is almost a year old.
Ok, let's say I want to keep this phone, if I want to replace a part, what part does it need to be replaced? Where do those newton rings appear? On the digitizer or on the lcd screen?
And if it's the screen, I've read that sharp lcd's are better. Where to find those for a nice price?
edit: Would it be a bad idea to buy from china wholesale sites if searching after the sharp lcd's part number? 60H00295-00P
Did anyone do this?
So, anyway. I dropped my brand new S4 two days after getting it. Had not gotten my case yet so it bit the dust in a big way.
Hit on the corner JUST right so that the cracks spiderwebbed the whole screen.:crying:
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Called AT&T to find out just how crappy and worthless their insurance is - $6.99 a month buys you the privilege of paying a $199 deductible to get anything out of them.
Oh well, glad my company had not wasted the money on that BS! And I will make sure we never do pay for that.
Ordered a glass replacement kit from Amazon THIS ONE and it comes with literally everything you need but a blow dryer/heat gun. It even comes with enough double-sided tape to do about 20 phones
Watched a number of YouTube videos to see how it is done and finally found one that did not show a complete dismantling of the phone (which I suspected was overkill anyway unless you are replacing digitizer) and went that route.
It was a long and difficult process (about 2 hours total), but I did manage to get through it OK. Until the end.
I was so excited to be almost finished and so anxious to get the new glass on that I did not look carefully enough at the glass before putting it on.
Since this aftermarket glass had no "Samsung" name on it, I accidentally put the damn thing on backwards!
So the menu and back buttons are swapped (no biggie since I know which is which without looking) and the front camera is covered up with black.
I figure it is not the end of the world since I NEVER use the front camera anyway and I am sure I will need to replace it again eventually so I will correct it then.
So, any of you who have broken their glass - go ahead and do the replacement yourself. If even someone as clumsy and retarded as I am can do it, screw it up and still make it work, I figure ANYONE CAN.
At least I provided my wife with something to laugh at and a funny story to tell her friends at work.
Thanks for telling the story sir. The first picture of the broken display is bone-freezing !
What about the proximity sensor adn light sensor for the auto brightness? Aren't those also disabled?
Skipjacks said:
What about the proximity sensor adn light sensor for the auto brightness? Aren't those also disabled?
Click to expand...
Click to collapse
Excellent observation!
Probably so, just haven't noticed I guess. I may have to go ahead and get another piece of glass and redo it sooner rather than later.
Of course it will be a lot easier with none of that UV bonded adhesive to hack through this time. If I thought I could get the existing one off without breaking I would probably try it right away.
I just got my S7, and by mistake I pushed in the bottom mic hole with the sim tray tool Samsung gives you. I definitely felt something move. It actually felt like I ejected the tray. Nothing snapped, just moved.
The mic still works because I shot some video and covered the top mic and it still recorded audio. I covered the bottom one too and the audio play back sounds the same for each mic.
However, did I destroy part of the seal for the waterproofing? Did I really break anything?
Has anyone else done this?
I would say it may not be waterproof now. But if the microphone still works, I think you got lucky and avoided damaging anything!
There's a way to check the water resistance without having to out phone in water, I don't remember so search it
From what Im aware the mic is on the bottom of phone and the noise reduction is on the top.
Shuthefrontdoor said:
There's a way to check the water resistance without having to out phone in water, I don't remember so search it
Click to expand...
Click to collapse
i will thank you.
tboy72 said:
i will thank you.
Click to expand...
Click to collapse
Download cpu_z and check the pressure sensor. If the numbers increase when you press on the back and front of your phone (squeeze it) it should theoretically be waterproof, as air can't escape it.
The mics are covered with a thin mesh, you most likely punctured it.
peachpuff said:
The mics are covered with a thin mesh, you most likely punctured it.
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Click to collapse
That makes sense. That's kind of what it felt like. Do you think it damaged the water resistance protection at all?
tboy72 said:
That makes sense. That's kind of what it felt like. Do you think it damaged the water resistance protection at all?
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tboy72 said:
That makes sense. That's kind of what it felt like. Do you think it damaged the water resistance protection at all?
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Click to collapse
Yes, it's that mesh (Gore-Tex, or a similar product), that lets air pass but not water.
And that's why the pressure test mentioned above isn't valid. The phone isn't completely sealed. Air can pass through the Gore-Tex membrane.
f.ck, same happened to me, pushed the sim tool in the mic hole and felt something "pushing" inside ;(
just return to Samsung and tell them no one can hear you when you talk.. LOLOLOL
should be still under warranty
here is the video of someone taking apart S7 (not S7 edge, but the interior should be about the same) and explains how the phone is waterproof
not sure if it helps, but here you go
https://www.youtube.com/watch?v=B4KOg7g1zfE
Out of nowhere I got one line. Then a few weeks later another and now there are 3!
Anyone else experienced this and do you know the cause/fix?
Problem is I bought my phone (G935F) through eGlobal in China. I had faith in Samsung as I never had any issues with their products. Now that I ended up with my first faulty product, I am faced with sending it back to China. Unless Samsung UK will cover the warranty...No idea how it works.
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Haskren said:
Out of nowhere I got one line. Then a few weeks later another and now there are 3!
Anyone else experienced this and do you know the cause/fix?
Problem is I bought my phone (G935F) through eGlobal in China. I had faith in Samsung as I never had any issues with their products. Now that I ended up with my first faulty product, I am faced with sending it back to China. Unless Samsung UK will cover the warranty...No idea how it works.
Click to expand...
Click to collapse
Yeah same problem the LCD is coming loose I bet if you push down hard towards the top of phone by the "G" in Samsung under the ear piece it will go away. Have you dropped it out day on it? Either but parts on Amazon and learn the repair or pay hefty to have it done at a shop. I'd honestly first off putting a heat gun on it while there's added pressure and see if it will re glue it self. I had a bunch of lines on mine and it cleared up a lot but unfortunately not all lines. Good luck
Thanks for the reply. Yes, one of the lines go away if I press in exactly that spot.
I'm not brave enough to start a DIY repair - since it's under warranty, I don't see why I would have to pay anything. It was never dropped - I cherish it like my life depends on it!
Haskren said:
Thanks for the reply. Yes, one of the lines go away if I press in exactly that spot.
I'm not brave enough to start a DIY repair - since it's under warranty, I don't see why I would have to pay anything. It was never dropped - I cherish it like my life depends on it!
Click to expand...
Click to collapse
Download a pixel filter from the playstore to prevent any new ones from appearing especially useful for phones that have screens on for a great length of time helps safe battery and screen quality.
dtla_bartender said:
Download a pixel filter from the playstore to prevent any new ones from appearing especially useful for phones that have screens on for a great length of time helps safe battery and screen quality.
Click to expand...
Click to collapse
Too late. Today the screen completely died. Phone works fine (I can take calls), but screen is just black.
Went to the Samsung help centre and they said I need to send it back to the seller (not a UK model).
So back to china at my own expense - or bite the bullet and pay for the fix, but I have no idea what that might be
Gutted....
Its a faulty screen. exactly same happened to me. first the lines then screen completely died. Had to rush to Samsung service centre. They had to change the whole screen. Luckily mine was in warranty so got the screen changed free of cost. All the best !