[Q] Windows not allowing me to install drivers - Nexus 4 Q&A, Help & Troubleshooting

My device is currently allowing debug mode. It is not rooted nor unlocked.
I plugged in my device and windows gave this weird sound (sorta sounded like three low beats in quick succession). I went to my device manager and it shows a Nexus 4 with an exclamation icon.
I opened up the properties and it says
"The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver."
This is due to the fact that i uninstalled the drivers manually so i can try to reinstall them but when I chose to update the drivers and navigated to my /extras/google/usb_driver folder but immediately after i click the next button for it to install it brings up a window that says
"Windows could not find driver software for your device.
If you know the manufacturer of your device, you can visit its website and visit its support section for driver software."
this comes up immediately after clicking next, if i choose to search online for driver software this same window pops up after about a minute.
What is going on and why wont it allow me to install my drivers?

Are you using Windows 8?
Sent from my Nexus 4 using xda app-developers app

21plays said:
Are you using Windows 8?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
nope, Windows 7 Ultimate 64 bit

sudosilman said:
nope, Windows 7 Ultimate 64 bit
Click to expand...
Click to collapse
What drivers are you trying to install?
Universal Naked Driver is what I used.
Have you tried disabling USB debugging and plugging it in?
Have you switched it over to PTP?

mrhiab said:
What drivers are you trying to install?
Universal Naked Driver is what I used.
Have you tried disabling USB debugging and plugging it in?
Have you switched it over to PTP?
Click to expand...
Click to collapse
Both the normal drivers and naked drivers have the same problem. I have tried disabling usb debugging, when i do that and plug it in the computer simply shows nothing in the device manager.
What is PTP?

sudosilman said:
Both the normal drivers and naked drivers have the same problem. I have tried disabling usb debugging, when i do that and plug it in the computer simply shows nothing in the device manager.
What is PTP?
Click to expand...
Click to collapse
See the screeny

mrhiab said:
See the screeny
Click to expand...
Click to collapse
i remember being able to get to that page before (back when drivers were correctly working) but i don't know how to get there now. So i have no idea if it is on mtp or ptp

sudosilman said:
i remember being able to get to that page before (back when drivers were correctly working) but i don't know how to get there now. So i have no idea if it is on mtp or ptp
Click to expand...
Click to collapse
Pull down from the top of your screen and select Connected as a media device to switch to PTP.
Have you installed any other USB devices lately?
Have you tried rolling back the drivers on your PC if they've been updated?
You could also follow a tool kit like Wugs for the driver installation. You don't have to root or unlock your bootloader with it.

mrhiab said:
Pull down from the top of your screen and select Connected as a media device to switch to PTP.
Have you installed any other USB devices lately?
Have you tried rolling back the drivers on your PC if they've been updated?
You could also follow a tool kit like Wugs for the driver installation. You don't have to root or unlock your bootloader with it.
Click to expand...
Click to collapse
When i plug my device in only one thing appears on the pull down menu. It says
"USB debugging connected
Touch to disable USB debuggin"
and if i touch it it brings up the developer options screen in the settings.
There is no thing that says "Connected as" or any other meaning of the words in my pull down menu.
Thanks for the link to the toolkit, if no one has any other suggestions i will attempt to use that (and hopefully that works).
EDIT: I tried using the toolkits usb driver installation guide and i get the same error..

hippowise.com/how-to-install-adb-drivers-for-the-nexus-4-on-windows-8/
This website gives instructions in installing drivers. Works for windows 7 too. Can't post proper link since I'm a new member.
Sent from my Nexus 4 using Tapatalk 4

I was having similar issues lately at some point between 4.2.2 and 4.3. I'm not sure why, but it stopped working. I ended up completely uninstalling my current driver, rebooting, and then installed the Google USB Driver via the Android SDK Manager:
http://developer.android.com/sdk/index.html#download
All has been well ever since.

Targaeryan said:
hippowise.com/how-to-install-adb-drivers-for-the-nexus-4-on-windows-8/
This website gives instructions in installing drivers. Works for windows 7 too. Can't post proper link since I'm a new member.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
This website uses the same toolkit that i used in my last post, unfortunately i get the same results.
Acuity said:
I was having similar issues lately at some point between 4.2.2 and 4.3. I'm not sure why, but it stopped working. I ended up completely uninstalling my current driver, rebooting, and then installed the Google USB Driver via the Android SDK Manager:
http://developer.android.com/sdk/index.html#download
All has been well ever since.
Click to expand...
Click to collapse
Can you tell me how to do a complete uninstall of the driver? I want to make sure it completely gone from my system before reinstalling.
Thanks!

sudosilman said:
This website uses the same toolkit that i used in my last post, unfortunately i get the same results.
Yeah it uses wugs toolkit. I had problems installing the drivers on my laptop but the instructions from the website helps. Its mainly the part of uninstalling. Instructions 14 and 15 are the most important ones. Previous drivers conflicting with it.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse

sudosilman said:
This website uses the same toolkit that i used in my last post, unfortunately i get the same results.
Can you tell me how to do a complete uninstall of the driver? I want to make sure it completely gone from my system before reinstalling.
Thanks!
Click to expand...
Click to collapse
Plug your phone in USB to your computer and go to your Device Manager. Under "Android Device" you should see something along the lines of "Google Nexus 4 ADB Interface". Right click, go to uninstall and then check off "Delete the driver software for this device." After this I unplugged my phone and rebooted. You may or may not need to put your phone into fastboot and uninstall the "Google Nexus 4 BootLoader Interface" driver as well (to get them both) -- I really don't remember.
I used to use toolkits as well, but I've grown to be independent of them and like to get more involved than I once did.

The short version: You said you were given the option to "Update driver". Just click that and then, from the List, pick USB Composite driver.

Related

[Q] Nexus 4 ADB on Windows 7 Home

After several hours of frustration, I'm just going to ask.
I have USB debugging enabled. When I plug in the Nexus 4 Windows auto installs drivers for MTP.
It's listed under portable devices in device manager. I am trying to uninstall the driver and install the Naked driver. But as soon as I uninstall in device manager, Windows reinstalls, despite me having turned off auto-installation of drivers. I am not able to use the advanced method listed here http://www.addictivetips.com/window...utomatic-driver-installation-in-windows-vista because gpedit.msc doesn't exist for Home users.
I have unplugged the device and manually put it into Fastboot and plugged it in. Windows does not try to autoinstall drivers. I am able to install Naked drivers and the device appears as "Android Phone" in device manager.
How can I proceed?
Donteventrii said:
After several hours of frustration, I'm just going to ask.
I have USB debugging enabled. When I plug in the Nexus 4 Windows auto installs drivers for MTP.
It's listed under portable devices in device manager. I am trying to uninstall the driver and install the Naked driver. But as soon as I uninstall in device manager, Windows reinstalls, despite me having turned off auto-installation of drivers. I am not able to use the advanced method listed here http://www.addictivetips.com/window...utomatic-driver-installation-in-windows-vista because gpedit.msc doesn't exist for Home users.
I have unplugged the device and manually put it into Fastboot and plugged it in. Windows does not try to autoinstall drivers. I am able to install Naked drivers and the device appears as "Android Phone" in device manager.
How can I proceed?
Click to expand...
Click to collapse
Try checking the drivers thread link in my signature.
Stryder5 said:
Try checking the drivers thread link in my signature.
Click to expand...
Click to collapse
The problem is that Windows is auto-installing the driver as soon as I uninstall it from device manager. I have this setting disabled in Device Installation Settings but nevertheless it continues auto-installing.
Donteventrii said:
The problem is that Windows is auto-installing the driver as soon as I uninstall it from device manager. I have this setting disabled in Device Installation Settings but nevertheless it continues auto-installing.
Click to expand...
Click to collapse
When you plug in your n4 in your pc, does it allow you to open the folder for your phone. If it does the drivers are installed. Mine n4 did the same as you when I plugged it in my PC, and did show Android in the device manager.
Use the nexus 4 toolkit to do it.
http://forum.xda-developers.com/showthread.php?t=1995688
jt.61 said:
When you plug in your n4 in your pc, does it allow you to open the folder for your phone. If it does the drivers are installed. Mine n4 did the same as you when I plugged it in my PC, and did show Android in the device manager.
Click to expand...
Click to collapse
It's showing up as portable device, not as Android when MTP is connected. If I manually boot into fastboot, and connect to PC it will show as Android.
Nexus 4 toolkit doesn't work. When I connect the device, it still only shows up as MTP device connected.
How can I stop the "Nexus 4" driver from auto installing the MTP driver?
Nobody else is having this problem?
Sent from my Nexus 4 using Tapatalk 2
Donteventrii said:
Nobody else is having this problem?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Bump
For the love of bump
...
Sent from my Nexus 4 using Tapatalk 2
You could try this installer. If a prompt ever says not to install a driver just do it anyway.
http://www.junefabrics.com/android/download.php
I was having the same issues, toolkit didnt work, auto kept auto installing MTP only, junefabrics.com didn't work by itself, LG drivers didn't work. finally I tried the drivers in sig and adb was installed but the tool kit still didn't recognize it. I ran the one from junefabrics.com after that and hit no to not reinstall the drivers when it asks, but it's hanging when installing pdanet on my phone.
TCMan5190 said:
I was having the same issues, toolkit didnt work, auto kept auto installing MTP only, junefabrics.com didn't work by itself, LG drivers didn't work. finally I tried the drivers in sig and adb was installed but the tool kit still didn't recognize it. I ran the one from junefabrics.com after that and hit no to not reinstall the drivers when it asks, but it's hanging when installing pdanet on my phone.
Click to expand...
Click to collapse
im in the same boat
I'm having these same issues. Very frustrating.
Just fixed the problem by following the directions in this post - http://forum.xda-developers.com/showpost.php?p=34154052&postcount=7
His instructions about cmd prompt didn't work for me, so in device manager I selected View -> Show Hidden Devices.
I removed all android, nexus, other android phones and then reinstalled the drivers via the toolkit. Seems to be working so far!
The MTP driver will always install as that's nothing to do with adb. If you open Device Manager it should have the other option - you then manually install the driver by browsing the the drivers folder when using the 'Update driver' option in the right-click menu when you click on it in Device Manager
BUMP
Donteventrii said:
...
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I am having the same problem my windows xp is not reading I install a couple of different drivers still nothing. This the only phone/tablet I am having this issu that my pc is it's not reading the files of my phone.
OTA JOP40D
2nd Batch phone
hello, now nexus 4 updated to 4.2.2 and when i connect to computer the device could not be found
i updated SDK , all the required things inside android 4.2 but still device not found
is there drivers that i can install instead of checking for updates and so on?
jasonmiracle said:
hello, now nexus 4 updated to 4.2.2 and when i connect to computer the device could not be found
i updated SDK , all the required things inside android 4.2 but still device not found
is there drivers that i can install instead of checking for updates and so on?
Click to expand...
Click to collapse
Try downloading pdanet on your pc or downliad a nexys4 toolkit from here and they let u install the drivers
Sent from my Nexus 4 using xda premium
casonswag said:
Try downloading pdanet on your pc or downliad a nexys4 toolkit from here and they let u install the drivers
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
tried pda but failed
its caused by the android 4.2.2 update...
For anyone still having problems, these are the steps I followed that fixed it for me. (After updating to the latest sdk version and downloading the google usb driver)
1. Uninstalled the driver from Device Manager
2. Let it automatically install the generic 'MTP device driver'
3. Right clicked on the new device and selected 'Update Driver'
4. Selected 'Have Disk' and pointed it to [android-sdk-dir]\extras\google
5. Watched an 'ADB' driver install.
6. Opened Eclipse to successfully run on my N4.

Nexus 4 not being recognized in windows 7 - need help

Hi,
Just got a Nexus 4, had a Galaxy S2 before. The problem is that I can't get it to be recognized in Windows 7 x64. Nothing really happens, I plug it, it starts to charge but nothing more, no icon appearing at device manager etc. Tried to install the drivers via nexus 4 toolkit and nothing changed, tried on another windows 7, a notebook and its the same. Changed the USB cable, no difference. Charging and nothing more.
I searched on internet and found similar issues but didn't find a solutions.
PS: Its a new phone, never unlocked or rooted.
Works here dude download latest android SDK and go to device manger on computer update drivers
alkasber said:
Hi,
Just got a Nexus 4, had a Galaxy S2 before. The problem is that I can't get it to be recognized in Windows 7 x64. Nothing really happens, I plug it, it starts to charge but nothing more, no icon appearing at device manager etc. Tried to install the drivers via nexus 4 toolkit and nothing changed, tried on another windows 7, a notebook and its the same. Changed the USB cable, no difference. Charging and nothing more.
I searched on internet and found similar issues but didn't find a solutions.
PS: Its a new phone, never unlocked or rooted.
Click to expand...
Click to collapse
Get Wug's toolkit. http://forum.xda-developers.com/showthread.php?t=2015469
Follow the directions for installing the drivers. Really follow them exactly.
a g bell said:
Works here dude download latest android SDK and go to device manger on computer update drivers
Click to expand...
Click to collapse
Did it and again nothing happens.
Dungeon47 said:
Get Wug's toolkit. http://forum.xda-developers.com/showthread.php?t=2015469
Follow the directions for installing the drivers. Really follow them exactly.
Click to expand...
Click to collapse
Installed the toolkit, folowed the instructions but the problem still there. The problem is that when I connect the phone I don't get the "connect to usb" familiar sound but the charging starts. So is not that the drivers are wrong or bad, the problem is that is that the phone doesn't even shows as something in device manager.
Go to your phone settings.... then click on about phone....
then scroll down and hit the "build number 10 times" that will unlock the developer menu
then go back to "about phone" scroll down to the developer menu.
then check box for "usb debugging" and the computer will see the phone.
Had this problem too the first time i got my Nexus 4.
It frustrated me for the first couple of hours when i could'nt connect it to my pc, and no solution seems to work.
However, i found the solution. This was: Install the latest version of Windows Media Player.
This phone uses MTP, instead of mass storage, and thus needs WMP.
Link to Windows Media Player download:
http://windows.microsoft.com/nl-nl/windows/download-windows-media-player
kthejoker20 said:
Go to your phone settings.... then click on about phone....
then scroll down and hit the "build number 10 times" that will unlock the developer menu
then go back to "about phone" scroll down to the developer menu.
then check box for "usb debugging" and the computer will see the phone.
Click to expand...
Click to collapse
Its not that, this was the first thing I tried.
mumaster20 said:
Had this problem too the first time i got my Nexus 4.
It frustrated me for the first couple of hours when i could'nt connect it to my pc, and no solution seems to work.
However, i found the solution. This was: Install the latest version of Windows Media Player.
This phone uses MTP, instead of mass storage, and thus needs WMP.
Link to Windows Media Player download:
http://windows.microsoft.com/nl-nl/windows/download-windows-media-player
Click to expand...
Click to collapse
I have the latestes WMP version and anyway, I have a digital camera that works in MTP in this same PC.
This is becoming short of solutions and I beginning to think maybe its a nexus 4 hardware fault.
turn them both off and on again
I have this same problem and haven't found a solution yet!
I have this problem only when USB Debugging isn't turned on. I'm not sure what's wrong with it but by computer (running W8 Pro) won't see my phone until I turn on debugging. All drivers are installed but the only way I can copy files to/from my N4 is with debugging enabled.
Would love to see a solution come through and I'll continue looking for one myself to help us all out.
-Sent from that.... you know.... thing that sends these things-
Same issue.
I have tried over 5 computers running windows 7 and about 5 different usb cables.
I have tried having usb debugging checked, unchecked, MTP on/off and PTP on/off.
Still nothing.
Im having this problem too. I tried in 4 different pc's and a mac. My nexus 4 cant be detected. Its just charging. Weird thing is that no "Charging (USB)" on my lock screen just "Charging"
i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on
yacbos said:
i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on
Click to expand...
Click to collapse
thanks, saved my sanity
You, sir, are amazing.
You Save Me...........
help needed
Same problem here... usb debugging on, but dont know where to find MTP on my phone... probably a dumb question
yacbos said:
i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on
Click to expand...
Click to collapse
What if Device Manager does not show Android ADB or Nexus 4 ADB Interface? I am having this problem and can not figure it out.
what version of windows r u using
yacbos said:
what version of windows r u using
Click to expand...
Click to collapse
Windows 7. It worked fine for me before the 4.3 update.

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!
No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.
Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app
I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!
I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...
Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

[Q] No Drivers Found Windows 7

Kind of frustrating, I can't seem to get my computer to recognize the Nexus 7. I'm running Windows 7 64bit. I do have the Android SDK installed with 4.3 updated to the latest already. Can't imagine what could be triggering this... hmmm
Use the SDK manager to download the Google USB drivers. Head to device manager on your windows, update the driver for the nexus 7 which has an exclamation mark, and select the android SDK folder to install the drivers.
Hope it works for you.. That solved it for me.
Sent from my Nexus 7 using xda app-developers app
You can get latest drivers here:
Description/Download
http://developer.android.com/sdk/win-usb.html
Direct download
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
will this drivers works under win8 (64)?
They should.
meine12 said:
will this drivers works under win8 (64)?
Click to expand...
Click to collapse
It works PnP on my Win8-64
Sent from my Nexus 7 using xda premium
sWirL said:
Use the SDK manager to download the Google USB drivers. Head to device manager on your windows, update the driver for the nexus 7 which has an exclamation mark, and select the android SDK folder to install the drivers.
Hope it works for you.. That solved it for me.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
sfhub said:
You can get latest drivers here:
Description/Download
http://developer.android.com/sdk/win-usb.html
Direct download
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
Click to expand...
Click to collapse
Hmmm unfortunately still nothing. When I browse either the usb_driver folder or my SDK folder (with the Google USB drivers), I still get a "Windows was unable to install your Nexus 7, Windows could not find driver software for your device." message.
So I've been scratching my head over this one. I tried USB debugging mode, reinstalling the drivers, etc. Basically with USB debugging and the SDK drivers, I can finally get something installed, I see the Android Composite ADB Interface, but MTP is still eluding me. So PTP works fine now, but MTP is so damn annoying...
Once I disable USB debugging, I'm back to square one, its no longer MTP that has the ! sign in device manager, but instead, Nexus 7 again. Searching the SDK folder yields nothing and not even PTP works once USB debugging is gone.
PharaohsVizier said:
So I've been scratching my head over this one. I tried USB debugging mode, reinstalling the drivers, etc. Basically with USB debugging and the SDK drivers, I can finally get something installed, I see the Android Composite ADB Interface, but MTP is still eluding me. So PTP works fine now, but MTP is so damn annoying...
Once I disable USB debugging, I'm back to square one, its no longer MTP that has the ! sign in device manager, but instead, Nexus 7 again. Searching the SDK folder yields nothing and not even PTP works once USB debugging is gone.
Click to expand...
Click to collapse
I created the attached MTP driver inf to see if it would address your issue.
If it works let me know which OS version you are running. I think you mentioned windows 7 64-bit, but sometimes people switch machines in the efforts of trying to get things working.
You can install by telling the driver install not to search and to look for the driver in the path you downloaded and EXTRACTED this zip file.
The other way to install is to right click on the ? question mark entry in devmgmt.msc and go to the tab with the update driver option.
sfhub said:
I created the attached MTP driver inf to see if it would address your issue.
If it works let me know which OS version you are running. I think you mentioned windows 7 64-bit, but sometimes people switch machines in the efforts of trying to get things working.
You can install by telling the driver install not to search and to look for the driver in the path you downloaded and EXTRACTED this zip file.
The other way to install is to right click on the ? question mark entry in devmgmt.msc and go to the tab with the update driver option.
Click to expand...
Click to collapse
Thank you! That worked fantastic, still running Windows 7 64-bit. Can I ask what you did to get this working?
EDIT: This works fine for USB Debugging Mode, but when I turn that off, the Nexus 7 will try and install this MTP driver and get a "this device cannot start" error (on Windows). Although I'm more than happy with this solution, just info for anyone browsing this thread later on.
PharaohsVizier said:
Thank you! That worked fantastic, still running Windows 7 64-bit. Can I ask what you did to get this working?
EDIT: This works fine for USB Debugging Mode, but when I turn that off, the Nexus 7 will try and install this MTP driver and get a "this device cannot start" error (on Windows). Although I'm more than happy with this solution, just info for anyone browsing this thread later on.
Click to expand...
Click to collapse
If you want, you can try the version in this thread:
http://forum.xda-developers.com/showthread.php?t=2391236
This driver inf only affects MTP under USB debugging and will defer to windows for MTP when USB debugging is turned off.
You'll need to go to devmgmt.msc and Portable Devices, find Nexus 7, right-click, find the option to uninstall drivers, choose that, righ-click on Nexus 7, remove device, reboot.
Then specify the new path for the driver install (the one from that thread is mtp_driver, instead of mtp_driver_all in this thread)
Also you may want to post your experiences on that thread so people can find it in the future.
Yep I can confirm this one works as well. Awesome!
PharaohsVizier said:
Yep I can confirm this one works as well. Awesome!
Click to expand...
Click to collapse
Do you still have the issue where it says device could not be started when you turn off usb debugging?
Not sure if I'm having the same problem or just similar.
With usb debugging mode enabled, the tablet appears as Nexus 7 with no drivers found.
Without usb debugging mode, the Nexus 7 doesn't appear at all, not even under "other devices" or as a .USB composite device.
First tried installing Google USB Driver Rev. 8 from the SDK manager, with no luck.
Trying to manually install the extracted WPDMTPNX.INF driver with "Include subfolders" checked gives "Windows was unable to install your Nexus 7" as a result.
ROM: ParanoidAndroid 3.93
Kernel version 3.4.0-g365a6e0
msilby said:
Trying to manually install the extracted WPDMTPNX.INF driver with "Include subfolders" checked gives "Windows was unable to install your Nexus 7" as a result.
Click to expand...
Click to collapse
I sent you a PM.
msilby said:
With usb debugging mode enabled, the tablet appears as Nexus 7 with no drivers found.
...
ROM: ParanoidAndroid 3.93
Kernel version 3.4.0-g365a6e0
Click to expand...
Click to collapse
I attached a modified driver inf for your setup in the referenced post. See if that works for you.
mtp_driver_usbdebug_paranoid.zip
http://forum.xda-developers.com/showthread.php?p=44253804#post44253804
I believe your USB IDs are different from stock because of the ROM you are running.
I don't think it will fix your problem of not seeing the device properly with usb debugging disabled (I think that is possibly a rom issue), but it should theoretically get your device visible with usb debugging enabled.
Right-click on Nexus 7 in start menu->run->devmgmt.msc and choose the tab that allows you to update drivers and specify a folder where you unzip'd the zip file.
sfhub said:
Do you still have the issue where it says device could not be started when you turn off usb debugging?
Click to expand...
Click to collapse
Nope, it works fantastic!

[Solved] Windows unable to install MTP driver

Hello guys!
I have already read some topics on this forum but it is my first message.
As indicated in the title, I cannot connect my Nexus 4 on my computer using MTP. This computer is running Windows 8.1 Update 1. So far I have tried every method I have seen on the web so I am a little bit desperate.
I have tried to plug my device on other computers and it was automatically detected on Windows 7, Windows 8.1 Update 1 and Ubuntu 14.04.
On my computer, as it does not auto-configure MTP I have tried to install ADB drivers, hoping it would help me. Universal ADB drivers, Naked Drivers and drivers from the SDK didn't changed anything. I also tried changing USB port.
It always recognised my phone as a "Nexus 4" in the "Other devices" section of the Device Manager (I do not have "Android Device" section), except in when MTP + debugging are activated. Then I have both "Nexus 4" and "MTP", in "Other devices" section.
It does not work in PTP mode either and I also tried uninstalling/reinstalling the Nexus Root Toolkit, even if I do not see how it can help...
One last point: I have the "connected as multimedia device" notification on my Nexus 4 when MTP is activated, even if it's not recognised by Windows.
Do you have any idea of what I can do?
Have you tried Nexus 4-specific drivers? Try following this guide.
Marvlesz said:
Have you tried Nexus 4-specific drivers? Try following this guide.
Click to expand...
Click to collapse
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Bartimoot said:
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Click to expand...
Click to collapse
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Here is another post from another forum that has something you could try:
still1 said:
ttwiitch said:
still1 said:
1. make sure Settings ->Storage -> Menu[3 dots on top right] -> USB Computer Connection is MTP
2. USB debugging is disabled (if you ever enabled it)
3. make sure the drivers installed is MTP drivers rather than adb device(you do this when you unlock/root nexus)
point 3 is important. thats the reason why its not getting detected
Click to expand...
Click to collapse
2. Where in setting do I check for USB debugging?
3. How do I check this? (I'm not rooted)
Click to expand...
Click to collapse
2. developer option.. if you have not enabled developer option then you wouldnt have enabled USB debugging. so skip this
3. Connect your nexus to PC-->Go to Control panel-->device manager
you will see something like Android adb in device manager
Right Click and click "Update device Software"
Click "Browse your Computer for driver Software"
Click "Let me Pick from a list of device drivers on my Computer"
Click Next, for the device list shown.
Click to expand...
Click to collapse
Tell us how it goes..
Thank you for spending some of your time to help me Marvlesz, I really appreciate.
Marvlesz said:
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Click to expand...
Click to collapse
Yes, I saw it worked for a lot of people, for what I have read, but it seems that I am not that lucky
When picking from the list, I tried from the Android Device section and it displays "Unable to find any drivers for this device". Same Results in “Mobile devices”.
When I try “Show all devices”, I have a lot of possibilities. I just tried “MTP Device” from both “Standard MTP-Compliant Device” and “Standard MTP-Compliant devices” sections, and it displayed “The install class is not present or is invalid”
Am I cursed?
I was wondering, is it possible that the problem is coming from my hardware? Or its drivers? (Those for the motherboard maybe?)
EDIT: I just found this thread : http://forum.xda-developers.com/showthread.php?t=2493734
I will try it and I will keep you updated when it is done.
EDIT 2:
So I tried the solution... and it worked! :good:
I had the N version of Windows 8.1, mainly to avoid useless software like Windows Media Player, and it was the exact problem.
Sorry for taking a little of your time, and thank you again!
No problems, I'm glad you had it fixed.

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