Kind of frustrating, I can't seem to get my computer to recognize the Nexus 7. I'm running Windows 7 64bit. I do have the Android SDK installed with 4.3 updated to the latest already. Can't imagine what could be triggering this... hmmm
Use the SDK manager to download the Google USB drivers. Head to device manager on your windows, update the driver for the nexus 7 which has an exclamation mark, and select the android SDK folder to install the drivers.
Hope it works for you.. That solved it for me.
Sent from my Nexus 7 using xda app-developers app
You can get latest drivers here:
Description/Download
http://developer.android.com/sdk/win-usb.html
Direct download
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
will this drivers works under win8 (64)?
They should.
meine12 said:
will this drivers works under win8 (64)?
Click to expand...
Click to collapse
It works PnP on my Win8-64
Sent from my Nexus 7 using xda premium
sWirL said:
Use the SDK manager to download the Google USB drivers. Head to device manager on your windows, update the driver for the nexus 7 which has an exclamation mark, and select the android SDK folder to install the drivers.
Hope it works for you.. That solved it for me.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
sfhub said:
You can get latest drivers here:
Description/Download
http://developer.android.com/sdk/win-usb.html
Direct download
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
Click to expand...
Click to collapse
Hmmm unfortunately still nothing. When I browse either the usb_driver folder or my SDK folder (with the Google USB drivers), I still get a "Windows was unable to install your Nexus 7, Windows could not find driver software for your device." message.
So I've been scratching my head over this one. I tried USB debugging mode, reinstalling the drivers, etc. Basically with USB debugging and the SDK drivers, I can finally get something installed, I see the Android Composite ADB Interface, but MTP is still eluding me. So PTP works fine now, but MTP is so damn annoying...
Once I disable USB debugging, I'm back to square one, its no longer MTP that has the ! sign in device manager, but instead, Nexus 7 again. Searching the SDK folder yields nothing and not even PTP works once USB debugging is gone.
PharaohsVizier said:
So I've been scratching my head over this one. I tried USB debugging mode, reinstalling the drivers, etc. Basically with USB debugging and the SDK drivers, I can finally get something installed, I see the Android Composite ADB Interface, but MTP is still eluding me. So PTP works fine now, but MTP is so damn annoying...
Once I disable USB debugging, I'm back to square one, its no longer MTP that has the ! sign in device manager, but instead, Nexus 7 again. Searching the SDK folder yields nothing and not even PTP works once USB debugging is gone.
Click to expand...
Click to collapse
I created the attached MTP driver inf to see if it would address your issue.
If it works let me know which OS version you are running. I think you mentioned windows 7 64-bit, but sometimes people switch machines in the efforts of trying to get things working.
You can install by telling the driver install not to search and to look for the driver in the path you downloaded and EXTRACTED this zip file.
The other way to install is to right click on the ? question mark entry in devmgmt.msc and go to the tab with the update driver option.
sfhub said:
I created the attached MTP driver inf to see if it would address your issue.
If it works let me know which OS version you are running. I think you mentioned windows 7 64-bit, but sometimes people switch machines in the efforts of trying to get things working.
You can install by telling the driver install not to search and to look for the driver in the path you downloaded and EXTRACTED this zip file.
The other way to install is to right click on the ? question mark entry in devmgmt.msc and go to the tab with the update driver option.
Click to expand...
Click to collapse
Thank you! That worked fantastic, still running Windows 7 64-bit. Can I ask what you did to get this working?
EDIT: This works fine for USB Debugging Mode, but when I turn that off, the Nexus 7 will try and install this MTP driver and get a "this device cannot start" error (on Windows). Although I'm more than happy with this solution, just info for anyone browsing this thread later on.
PharaohsVizier said:
Thank you! That worked fantastic, still running Windows 7 64-bit. Can I ask what you did to get this working?
EDIT: This works fine for USB Debugging Mode, but when I turn that off, the Nexus 7 will try and install this MTP driver and get a "this device cannot start" error (on Windows). Although I'm more than happy with this solution, just info for anyone browsing this thread later on.
Click to expand...
Click to collapse
If you want, you can try the version in this thread:
http://forum.xda-developers.com/showthread.php?t=2391236
This driver inf only affects MTP under USB debugging and will defer to windows for MTP when USB debugging is turned off.
You'll need to go to devmgmt.msc and Portable Devices, find Nexus 7, right-click, find the option to uninstall drivers, choose that, righ-click on Nexus 7, remove device, reboot.
Then specify the new path for the driver install (the one from that thread is mtp_driver, instead of mtp_driver_all in this thread)
Also you may want to post your experiences on that thread so people can find it in the future.
Yep I can confirm this one works as well. Awesome!
PharaohsVizier said:
Yep I can confirm this one works as well. Awesome!
Click to expand...
Click to collapse
Do you still have the issue where it says device could not be started when you turn off usb debugging?
Not sure if I'm having the same problem or just similar.
With usb debugging mode enabled, the tablet appears as Nexus 7 with no drivers found.
Without usb debugging mode, the Nexus 7 doesn't appear at all, not even under "other devices" or as a .USB composite device.
First tried installing Google USB Driver Rev. 8 from the SDK manager, with no luck.
Trying to manually install the extracted WPDMTPNX.INF driver with "Include subfolders" checked gives "Windows was unable to install your Nexus 7" as a result.
ROM: ParanoidAndroid 3.93
Kernel version 3.4.0-g365a6e0
msilby said:
Trying to manually install the extracted WPDMTPNX.INF driver with "Include subfolders" checked gives "Windows was unable to install your Nexus 7" as a result.
Click to expand...
Click to collapse
I sent you a PM.
msilby said:
With usb debugging mode enabled, the tablet appears as Nexus 7 with no drivers found.
...
ROM: ParanoidAndroid 3.93
Kernel version 3.4.0-g365a6e0
Click to expand...
Click to collapse
I attached a modified driver inf for your setup in the referenced post. See if that works for you.
mtp_driver_usbdebug_paranoid.zip
http://forum.xda-developers.com/showthread.php?p=44253804#post44253804
I believe your USB IDs are different from stock because of the ROM you are running.
I don't think it will fix your problem of not seeing the device properly with usb debugging disabled (I think that is possibly a rom issue), but it should theoretically get your device visible with usb debugging enabled.
Right-click on Nexus 7 in start menu->run->devmgmt.msc and choose the tab that allows you to update drivers and specify a folder where you unzip'd the zip file.
sfhub said:
Do you still have the issue where it says device could not be started when you turn off usb debugging?
Click to expand...
Click to collapse
Nope, it works fantastic!
Related
My nexus 7 isnt showing up on my Windows 7 x64 machine... any help on what I can do?
numus said:
My nexus 7 isnt showing up on my Windows 7 x64 machine... any help on what I can do?
Click to expand...
Click to collapse
This is part "bump" and part assistance. You can at least get the Nexus 7 connected via ADB using these steps:
enable USB debugging
install the Android SDK (from Android's developer site)
from the SDK manager install the latest version of the USB driver too.
Make sure your Nexus 7 is hooked up.
Go into your device manager (Start > Control Panel > Device Manager)
navigate to the right Nexus device (not MTP in this case),
right click it,
click Update Device Drivers.
Choose your own driver manually.
When asked for a folder, navigate to C:\[your username]\AppData\Local\Android\android-sdk\extras\google\usb_driver
make sure searching in folders is checked
...that should at least get the ADB driver running. From there you can PUSH or PULL files or open the SHELL, but I don't know of a client-side file manager that makes those things easy yet. This is just one step of many, I bet...
2 things
Have you the latest win media player installed on PC? If not, update it.
Is n7 USB debugging on? If so, turn it off.
That should allow MTP to begin. If not, try the previous post
Sent from my Nexus 7 using xda app-developers app
If your using a N or KN version of Windows 7, you can't use MTP. N and KN versions of Windows have media foundation and other media-specific features stripped from it; and MTP itself does not work.
If you are on such an OS, then this media pack may help:
http://www.microsoft.com/en-us/download/details.aspx?id=16546
espionage724 said:
If your using a N or KN version of Windows 7, you can't use MTP. N and KN versions of Windows have media foundation and other media-specific features stripped from it; and MTP itself does not work.
If you are on such an OS, then this media pack may help:
http://www.microsoft.com/en-us/download/details.aspx?id=16546
Click to expand...
Click to collapse
Other MTP devices show up... I have my epic 4g touch hooked up right now and it shows MTP... just the google nexus 7 wont...
primetechv2 said:
This is part "bump" and part assistance. You can at least get the Nexus 7 connected via ADB using these steps:
enable USB debugging
install the Android SDK (from Android's developer site)
from the SDK manager install the latest version of the USB driver too.
Make sure your Nexus 7 is hooked up.
Go into your device manager (Start > Control Panel > Device Manager)
navigate to the right Nexus device (not MTP in this case),
right click it,
click Update Device Drivers.
Choose your own driver manually.
When asked for a folder, navigate to C:\[your username]\AppData\Local\Android\android-sdk\extras\google\usb_driver
make sure searching in folders is checked
...that should at least get the ADB driver running. From there you can PUSH or PULL files or open the SHELL, but I don't know of a client-side file manager that makes those things easy yet. This is just one step of many, I bet...
Click to expand...
Click to collapse
ADB works without a problem.. it is just hte MTP that wont show up
I have the same issue. If I select PTP, the camera shows. Once I switch back to MTP, it goes away and no disks are displayed. In Device Manager I see Android Phone, I installed Google drivers and adb works. I have a Google Nexus also and is OK.
You're not alone, Sir.
http://forum.xda-developers.com/showthread.php?t=1821536
Anyone who found a fix for this? Couldn't get it to work on W7, on Windows 8 still no MTP. I can use it for debugging with the ADB, but everything I tried failed. Now I'm using AirDroid, but this option is the way slower.
reemprive said:
Anyone who found a fix for this? Couldn't get it to work on W7, on Windows 8 still no MTP. I can use it for debugging with the ADB, but everything I tried failed. Now I'm using AirDroid, but this option is the way slower.
Click to expand...
Click to collapse
Either the PDAnet or official Asus drivers work for me.
Sent from my Nexus 7 using Tapatalk HD
on 4.4.2
Here's the official documentation from Google for enabling this protocol.
"Transfer files through USB" (Google this** and click the link by support.google.com)
Relevant Info:
On your device, make sure that the USB computer connection is set to “Media device (MTP).”
Go to Settings > Device > Storage. Then open Menu > USB computer connection.
MTP should be selected by default, but you may have to uncheck MTP, check and uncheck Camera (PTP), and then recheck MTP.
** Unfortunately I'm not able to post external links having fewer than 10 posts, so I'll update this when I'm able. If I forget, just ping me.
After several hours of frustration, I'm just going to ask.
I have USB debugging enabled. When I plug in the Nexus 4 Windows auto installs drivers for MTP.
It's listed under portable devices in device manager. I am trying to uninstall the driver and install the Naked driver. But as soon as I uninstall in device manager, Windows reinstalls, despite me having turned off auto-installation of drivers. I am not able to use the advanced method listed here http://www.addictivetips.com/window...utomatic-driver-installation-in-windows-vista because gpedit.msc doesn't exist for Home users.
I have unplugged the device and manually put it into Fastboot and plugged it in. Windows does not try to autoinstall drivers. I am able to install Naked drivers and the device appears as "Android Phone" in device manager.
How can I proceed?
Donteventrii said:
After several hours of frustration, I'm just going to ask.
I have USB debugging enabled. When I plug in the Nexus 4 Windows auto installs drivers for MTP.
It's listed under portable devices in device manager. I am trying to uninstall the driver and install the Naked driver. But as soon as I uninstall in device manager, Windows reinstalls, despite me having turned off auto-installation of drivers. I am not able to use the advanced method listed here http://www.addictivetips.com/window...utomatic-driver-installation-in-windows-vista because gpedit.msc doesn't exist for Home users.
I have unplugged the device and manually put it into Fastboot and plugged it in. Windows does not try to autoinstall drivers. I am able to install Naked drivers and the device appears as "Android Phone" in device manager.
How can I proceed?
Click to expand...
Click to collapse
Try checking the drivers thread link in my signature.
Stryder5 said:
Try checking the drivers thread link in my signature.
Click to expand...
Click to collapse
The problem is that Windows is auto-installing the driver as soon as I uninstall it from device manager. I have this setting disabled in Device Installation Settings but nevertheless it continues auto-installing.
Donteventrii said:
The problem is that Windows is auto-installing the driver as soon as I uninstall it from device manager. I have this setting disabled in Device Installation Settings but nevertheless it continues auto-installing.
Click to expand...
Click to collapse
When you plug in your n4 in your pc, does it allow you to open the folder for your phone. If it does the drivers are installed. Mine n4 did the same as you when I plugged it in my PC, and did show Android in the device manager.
Use the nexus 4 toolkit to do it.
http://forum.xda-developers.com/showthread.php?t=1995688
jt.61 said:
When you plug in your n4 in your pc, does it allow you to open the folder for your phone. If it does the drivers are installed. Mine n4 did the same as you when I plugged it in my PC, and did show Android in the device manager.
Click to expand...
Click to collapse
It's showing up as portable device, not as Android when MTP is connected. If I manually boot into fastboot, and connect to PC it will show as Android.
Nexus 4 toolkit doesn't work. When I connect the device, it still only shows up as MTP device connected.
How can I stop the "Nexus 4" driver from auto installing the MTP driver?
Nobody else is having this problem?
Sent from my Nexus 4 using Tapatalk 2
Donteventrii said:
Nobody else is having this problem?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Bump
For the love of bump
...
Sent from my Nexus 4 using Tapatalk 2
You could try this installer. If a prompt ever says not to install a driver just do it anyway.
http://www.junefabrics.com/android/download.php
I was having the same issues, toolkit didnt work, auto kept auto installing MTP only, junefabrics.com didn't work by itself, LG drivers didn't work. finally I tried the drivers in sig and adb was installed but the tool kit still didn't recognize it. I ran the one from junefabrics.com after that and hit no to not reinstall the drivers when it asks, but it's hanging when installing pdanet on my phone.
TCMan5190 said:
I was having the same issues, toolkit didnt work, auto kept auto installing MTP only, junefabrics.com didn't work by itself, LG drivers didn't work. finally I tried the drivers in sig and adb was installed but the tool kit still didn't recognize it. I ran the one from junefabrics.com after that and hit no to not reinstall the drivers when it asks, but it's hanging when installing pdanet on my phone.
Click to expand...
Click to collapse
im in the same boat
I'm having these same issues. Very frustrating.
Just fixed the problem by following the directions in this post - http://forum.xda-developers.com/showpost.php?p=34154052&postcount=7
His instructions about cmd prompt didn't work for me, so in device manager I selected View -> Show Hidden Devices.
I removed all android, nexus, other android phones and then reinstalled the drivers via the toolkit. Seems to be working so far!
The MTP driver will always install as that's nothing to do with adb. If you open Device Manager it should have the other option - you then manually install the driver by browsing the the drivers folder when using the 'Update driver' option in the right-click menu when you click on it in Device Manager
BUMP
Donteventrii said:
...
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I am having the same problem my windows xp is not reading I install a couple of different drivers still nothing. This the only phone/tablet I am having this issu that my pc is it's not reading the files of my phone.
OTA JOP40D
2nd Batch phone
hello, now nexus 4 updated to 4.2.2 and when i connect to computer the device could not be found
i updated SDK , all the required things inside android 4.2 but still device not found
is there drivers that i can install instead of checking for updates and so on?
jasonmiracle said:
hello, now nexus 4 updated to 4.2.2 and when i connect to computer the device could not be found
i updated SDK , all the required things inside android 4.2 but still device not found
is there drivers that i can install instead of checking for updates and so on?
Click to expand...
Click to collapse
Try downloading pdanet on your pc or downliad a nexys4 toolkit from here and they let u install the drivers
Sent from my Nexus 4 using xda premium
casonswag said:
Try downloading pdanet on your pc or downliad a nexys4 toolkit from here and they let u install the drivers
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
tried pda but failed
its caused by the android 4.2.2 update...
For anyone still having problems, these are the steps I followed that fixed it for me. (After updating to the latest sdk version and downloading the google usb driver)
1. Uninstalled the driver from Device Manager
2. Let it automatically install the generic 'MTP device driver'
3. Right clicked on the new device and selected 'Update Driver'
4. Selected 'Have Disk' and pointed it to [android-sdk-dir]\extras\google
5. Watched an 'ADB' driver install.
6. Opened Eclipse to successfully run on my N4.
I am trying to connect my Nexus 4 to my PC and use the ADB commands. I have the following problems:
ADB driver is installed and "USB Debugging" turned on the Nexus 4. Device shows up on Device Manager, however "adb devices" does not list the device and unable to communicate with the attached device.
The Nexus drive, regardless of MTP or PTP disappears from Windows Explorer when "USB Debugging" is turned on, Turning off "USB Debugging" brings back the drive.
USBView shows the device with a RED light, but it appears working on Device Manager.
I do not have this problem with my other laptop and desktop.
Using Windows 7 x64 Ultimate and Nexus 4 - Stock 4.2.2
Any help would be appreciated. Thanks.
akashi said:
I am trying to connect my Nexus 4 to my PC and use the ADB commands. I have the following problems:
ADB driver is installed and "USB Debugging" turned on the Nexus 4. Device shows up on Device Manager, however "adb devices" does not list the device and unable to communicate with the attached device.
The Nexus drive, regardless of MTP or PTP disappears from Windows Explorer when "USB Debugging" is turned on, Turning off "USB Debugging" brings back the drive.
USBView shows the device with a RED light, but it appears working on Device Manager.
I do not have this problem with my other laptop and desktop.
Using Windows 7 x64 Ultimate and Nexus 4 - Stock 4.2.2
Any help would be appreciated. Thanks.
Click to expand...
Click to collapse
I had sort of the same problem, try uninstalling the driver in device manager, then unplug and replug your USB. Then when you plugged in the USB go to device manager and right click on the device and click scan for hardware changes. See if that works.
I'm not sure if this is a problem caused by windows update or the new updated SDK, but it has been a big problem for me.
heat361 said:
I had sort of the same problem, try uninstalling the driver in device manager, then unplug and replug your USB. Then when you plugged in the USB go to device manager and right click on the device and click scan for hardware changes. See if that works.
I'm not sure if this is a problem caused by windows update or the new updated SDK, but it has been a big problem for me.
Click to expand...
Click to collapse
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
I really do not want to reinstall Windows!
Thanks.
akashi said:
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
I really do not want to reinstall Windows!
Thanks.
Click to expand...
Click to collapse
OK try right clicking on the the device in device manager and choose update driver, then Browse my computer, then let me pick From a list of devices. After choose have disk on and find the file where your USB drivers are and click next. It may prompt you that windows can't verify the publisher Just click install this driver software anyway.
See if this works.
heat361 said:
OK try right clicking on the the device in device manager and choose update driver, then Browse my computer, then let me pick From a list of devices. After choose have disk on and find the file where your USB drivers are and click next. It may prompt you that windows can't verify the publisher Just click install this driver software anyway.
See if this works.
Click to expand...
Click to collapse
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
akashi said:
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
Click to expand...
Click to collapse
Try pointing the path to the Google drivers in the android-sdk in device manager and not the naked drivers.
akashi said:
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
Click to expand...
Click to collapse
This is what I did and waited for the PC to install the adb drivers.
I plugged the phone in and with the USB plugged in turned it off while holding the volume up and down keys. This made my nexus 4 go into download mode and the PC automatically installed the adb drivers. After I just unplugged and held the power button to restart the device hope this helped.
Sent from my Nexus 4 using xda premium
akashi said:
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
Thanks.
Click to expand...
Click to collapse
When you uninstalled what's there now, you did make sure to check the box that will remove the old drivers from your PC?
Just in case, HERE is another source for the drivers.
dinhume echoes
Thanks to everyone for their help.
Just to confirm I have already tried:
Uninstalling the ADB driver via Device Manager and selecting "Delete the driver software for this device" and rebooting.
After reboot, Windows could not locate any drivers and I manually selected the drivers found inside the SDK (08/27/2012,7.0.0000)
The device shows up on Device Manager as working but does not work with adb commands. However, fastboot commands work!
I tried the above with the Naked Driver and had the exact result.
If I boot into the bootloader, I am able to run fastboot commands perfectly!
I have already ruled out my USB port as it works perfectly on VMware.
I am thinking my Windows 7 is messed up somehow and re-installation is looking like the only solution :crying:
akashi said:
Thanks to everyone for their help.
Just to confirm I have already tried:
Uninstalling the ADB driver via Device Manager and selecting "Delete the driver software for this device" and rebooting.
After reboot, Windows could not locate any drivers and I manually selected the drivers found inside the SDK (08/27/2012,7.0.0000)
The device shows up on Device Manager as working but does not work with adb commands. However, fastboot commands work!
I tried the above with the Naked Driver and had the exact result.
If I boot into the bootloader, I am able to run fastboot commands perfectly!
I have already ruled out my USB port as it works perfectly on VMware.
I am thinking my Windows 7 is messed up somehow and re-installation is looking like the only solution :crying:
Click to expand...
Click to collapse
4.2.2 requires updated adb and fastboot. It looks like you have an older version.
Click on the ota help desk link in my signature. The new version is attached to the first post. Replace the old adb and fastboot files with the new ones. Then try again.
Sent from my Nexus 4 using xda premium
El Daddy said:
4.2.2 requires updated adb and fastboot. It looks like you have an older version.
Click on the ota help desk link in my signature. The new version is attached to the first post. Replace the old adb and fastboot files with the new ones. Then try again.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thanks. I tried version 16.01 and still have this problem.
The problem is whenever I uninstall/install the ADB driver or disconnect/reconnect the USB, **ONLY** the "Nexus 4" appears on the Device Manager which I manually install the ADB drivers to. There is not a second "Nexus 4" on the Device Manager for the MTP or PTP.
On my laptop when I remove all drivers and reconnect the USB cable, I always see 2 "Nexus 4" listed on Device Manager. One for the ADB interface and the other for the MTP or PTP.
Please help!
Any ideas please?
Any Solution to ADB connection problems?
Hi was there any solution to this, as I seem to have the same issue.
I have tried different drivers and MTP & PPP modes as well as loading the PDAnet drivers and software.
Each time now I take care to remove all the drivers and also delete the drivers in all modes (Android running and Bootloader running)!
MTP & PPP load different copies of the drivers.
I can get either "Nexus 4" showing up in the device driver or "Google ADB Interface" or Android ADB interface" according to the driver loaded.
I can see the device when Android is running ie "ABD Devices" gives me the serial number and connected, then I can send an ADB command "adb Reboot-bootloader" the Nexus then reboots into the bootloader screen, the device driver changes to the bootloader driver (installs if not installed) however then I loose connection to the Nexus phone! "ADB Devices" returns none connected.:fingers-crossed:
I also tried unplugging and plugging back in the phone in bootloader mode but do not get adb to see the handset or it to react to commands.
I'm just about ready to try a toolkit to see if I can get past this roadblock!!!
Current computer is Win7-x64
This weekend I will try on a different computer.....Win8-X64
All comments appreciated
That's because you cant use adb when in boot loader. You use fastboot
Sent from my Nexus 4 using xda app-developers app
I have same problem on my work laptop DELL when my custom desktop machine works just fine with both Nexus 4 and 7. :/
My device is currently allowing debug mode. It is not rooted nor unlocked.
I plugged in my device and windows gave this weird sound (sorta sounded like three low beats in quick succession). I went to my device manager and it shows a Nexus 4 with an exclamation icon.
I opened up the properties and it says
"The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver."
This is due to the fact that i uninstalled the drivers manually so i can try to reinstall them but when I chose to update the drivers and navigated to my /extras/google/usb_driver folder but immediately after i click the next button for it to install it brings up a window that says
"Windows could not find driver software for your device.
If you know the manufacturer of your device, you can visit its website and visit its support section for driver software."
this comes up immediately after clicking next, if i choose to search online for driver software this same window pops up after about a minute.
What is going on and why wont it allow me to install my drivers?
Are you using Windows 8?
Sent from my Nexus 4 using xda app-developers app
21plays said:
Are you using Windows 8?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
nope, Windows 7 Ultimate 64 bit
sudosilman said:
nope, Windows 7 Ultimate 64 bit
Click to expand...
Click to collapse
What drivers are you trying to install?
Universal Naked Driver is what I used.
Have you tried disabling USB debugging and plugging it in?
Have you switched it over to PTP?
mrhiab said:
What drivers are you trying to install?
Universal Naked Driver is what I used.
Have you tried disabling USB debugging and plugging it in?
Have you switched it over to PTP?
Click to expand...
Click to collapse
Both the normal drivers and naked drivers have the same problem. I have tried disabling usb debugging, when i do that and plug it in the computer simply shows nothing in the device manager.
What is PTP?
sudosilman said:
Both the normal drivers and naked drivers have the same problem. I have tried disabling usb debugging, when i do that and plug it in the computer simply shows nothing in the device manager.
What is PTP?
Click to expand...
Click to collapse
See the screeny
mrhiab said:
See the screeny
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Click to collapse
i remember being able to get to that page before (back when drivers were correctly working) but i don't know how to get there now. So i have no idea if it is on mtp or ptp
sudosilman said:
i remember being able to get to that page before (back when drivers were correctly working) but i don't know how to get there now. So i have no idea if it is on mtp or ptp
Click to expand...
Click to collapse
Pull down from the top of your screen and select Connected as a media device to switch to PTP.
Have you installed any other USB devices lately?
Have you tried rolling back the drivers on your PC if they've been updated?
You could also follow a tool kit like Wugs for the driver installation. You don't have to root or unlock your bootloader with it.
mrhiab said:
Pull down from the top of your screen and select Connected as a media device to switch to PTP.
Have you installed any other USB devices lately?
Have you tried rolling back the drivers on your PC if they've been updated?
You could also follow a tool kit like Wugs for the driver installation. You don't have to root or unlock your bootloader with it.
Click to expand...
Click to collapse
When i plug my device in only one thing appears on the pull down menu. It says
"USB debugging connected
Touch to disable USB debuggin"
and if i touch it it brings up the developer options screen in the settings.
There is no thing that says "Connected as" or any other meaning of the words in my pull down menu.
Thanks for the link to the toolkit, if no one has any other suggestions i will attempt to use that (and hopefully that works).
EDIT: I tried using the toolkits usb driver installation guide and i get the same error..
hippowise.com/how-to-install-adb-drivers-for-the-nexus-4-on-windows-8/
This website gives instructions in installing drivers. Works for windows 7 too. Can't post proper link since I'm a new member.
Sent from my Nexus 4 using Tapatalk 4
I was having similar issues lately at some point between 4.2.2 and 4.3. I'm not sure why, but it stopped working. I ended up completely uninstalling my current driver, rebooting, and then installed the Google USB Driver via the Android SDK Manager:
http://developer.android.com/sdk/index.html#download
All has been well ever since.
Targaeryan said:
hippowise.com/how-to-install-adb-drivers-for-the-nexus-4-on-windows-8/
This website gives instructions in installing drivers. Works for windows 7 too. Can't post proper link since I'm a new member.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
This website uses the same toolkit that i used in my last post, unfortunately i get the same results.
Acuity said:
I was having similar issues lately at some point between 4.2.2 and 4.3. I'm not sure why, but it stopped working. I ended up completely uninstalling my current driver, rebooting, and then installed the Google USB Driver via the Android SDK Manager:
http://developer.android.com/sdk/index.html#download
All has been well ever since.
Click to expand...
Click to collapse
Can you tell me how to do a complete uninstall of the driver? I want to make sure it completely gone from my system before reinstalling.
Thanks!
sudosilman said:
This website uses the same toolkit that i used in my last post, unfortunately i get the same results.
Yeah it uses wugs toolkit. I had problems installing the drivers on my laptop but the instructions from the website helps. Its mainly the part of uninstalling. Instructions 14 and 15 are the most important ones. Previous drivers conflicting with it.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
sudosilman said:
This website uses the same toolkit that i used in my last post, unfortunately i get the same results.
Can you tell me how to do a complete uninstall of the driver? I want to make sure it completely gone from my system before reinstalling.
Thanks!
Click to expand...
Click to collapse
Plug your phone in USB to your computer and go to your Device Manager. Under "Android Device" you should see something along the lines of "Google Nexus 4 ADB Interface". Right click, go to uninstall and then check off "Delete the driver software for this device." After this I unplugged my phone and rebooted. You may or may not need to put your phone into fastboot and uninstall the "Google Nexus 4 BootLoader Interface" driver as well (to get them both) -- I really don't remember.
I used to use toolkits as well, but I've grown to be independent of them and like to get more involved than I once did.
The short version: You said you were given the option to "Update driver". Just click that and then, from the List, pick USB Composite driver.
Hello guys!
I have already read some topics on this forum but it is my first message.
As indicated in the title, I cannot connect my Nexus 4 on my computer using MTP. This computer is running Windows 8.1 Update 1. So far I have tried every method I have seen on the web so I am a little bit desperate.
I have tried to plug my device on other computers and it was automatically detected on Windows 7, Windows 8.1 Update 1 and Ubuntu 14.04.
On my computer, as it does not auto-configure MTP I have tried to install ADB drivers, hoping it would help me. Universal ADB drivers, Naked Drivers and drivers from the SDK didn't changed anything. I also tried changing USB port.
It always recognised my phone as a "Nexus 4" in the "Other devices" section of the Device Manager (I do not have "Android Device" section), except in when MTP + debugging are activated. Then I have both "Nexus 4" and "MTP", in "Other devices" section.
It does not work in PTP mode either and I also tried uninstalling/reinstalling the Nexus Root Toolkit, even if I do not see how it can help...
One last point: I have the "connected as multimedia device" notification on my Nexus 4 when MTP is activated, even if it's not recognised by Windows.
Do you have any idea of what I can do?
Have you tried Nexus 4-specific drivers? Try following this guide.
Marvlesz said:
Have you tried Nexus 4-specific drivers? Try following this guide.
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Click to collapse
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Bartimoot said:
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Click to expand...
Click to collapse
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Here is another post from another forum that has something you could try:
still1 said:
ttwiitch said:
still1 said:
1. make sure Settings ->Storage -> Menu[3 dots on top right] -> USB Computer Connection is MTP
2. USB debugging is disabled (if you ever enabled it)
3. make sure the drivers installed is MTP drivers rather than adb device(you do this when you unlock/root nexus)
point 3 is important. thats the reason why its not getting detected
Click to expand...
Click to collapse
2. Where in setting do I check for USB debugging?
3. How do I check this? (I'm not rooted)
Click to expand...
Click to collapse
2. developer option.. if you have not enabled developer option then you wouldnt have enabled USB debugging. so skip this
3. Connect your nexus to PC-->Go to Control panel-->device manager
you will see something like Android adb in device manager
Right Click and click "Update device Software"
Click "Browse your Computer for driver Software"
Click "Let me Pick from a list of device drivers on my Computer"
Click Next, for the device list shown.
Click to expand...
Click to collapse
Tell us how it goes..
Thank you for spending some of your time to help me Marvlesz, I really appreciate.
Marvlesz said:
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Click to expand...
Click to collapse
Yes, I saw it worked for a lot of people, for what I have read, but it seems that I am not that lucky
When picking from the list, I tried from the Android Device section and it displays "Unable to find any drivers for this device". Same Results in “Mobile devices”.
When I try “Show all devices”, I have a lot of possibilities. I just tried “MTP Device” from both “Standard MTP-Compliant Device” and “Standard MTP-Compliant devices” sections, and it displayed “The install class is not present or is invalid”
Am I cursed?
I was wondering, is it possible that the problem is coming from my hardware? Or its drivers? (Those for the motherboard maybe?)
EDIT: I just found this thread : http://forum.xda-developers.com/showthread.php?t=2493734
I will try it and I will keep you updated when it is done.
EDIT 2:
So I tried the solution... and it worked! :good:
I had the N version of Windows 8.1, mainly to avoid useless software like Windows Media Player, and it was the exact problem.
Sorry for taking a little of your time, and thank you again!
No problems, I'm glad you had it fixed.